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The Strategy of Business Plan with Implementation Summary
Published Mar.27, 2015
Updated Apr.24, 2024
By: Shawn Jensen
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Table of Content
The business plan is written and ready for implementation. Now what? As a guide for action, the strategy and implementation summary in business plan sets out the strategies for business startup and continuity, and presents the operational financial plan. Planning and taking action are two very different activities. Once the entrepreneur begins implementing the business in the real world, challenges are sure to arise.
The strategy and implementation summary in the business plan section of the business plan identifies the path the business intends on using to establish and grow the business. It includes strategies identifying how the business will maintain a competitive edge, market the company, grow sales, develop a network of contacts and customers, and so on. Milestones are established that include the budget for implementation of each step. However, entrepreneurs commonly encounter difficulties, which is why so many new businesses fail within the first five years after startup.
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Planning for the Difficulties
Common difficulties business owners face and possible solutions include the following:
• Problems with development of products described in the strategy and implementation summary in business plan (reorganize to better support product development) • Difficulty hiring and retaining skilled personnel (try using a human resources consulting company) • Marketing efforts fail to produce desired results (revise the marketing plan ) • Funding for strategy implementation proves to be inadequate (re-evaluate financial needs, revise strategies, and/or seek new investors) • Entrepreneur discovers he or she needs to strengthen management skills (take advantage of workshops and assistance offered by organizations like the Small Business Administration and the Chamber of Commerce) • New and unexpected competitors enter the market (revise product and service differentiation or marketing strategy) • Lack of a solid network (begin networking online through social media and offline through community business organizations)
These are just a few of the problems entrepreneurs may face when starting a new business. A quality strategy and implementation summary in business plan addresses strategy and implementation by outlining the strategic assumptions, supported by market analysis. If the analysis is thorough, the entrepreneur conducted a SWOT analysis and included contingency planning. An entrepreneur may experience difficulties, but those difficulties should not be a surprise.
Business Plan Revisions
The final business plan should never be final. It needs regular review and assessment in light of the results of actions taken and the difficulties experienced to achieve business startup, smooth operations, and growth.
The business environment is dynamic which is why OGS Capital has a cadre of business professionals with real-world experience. The consultants are experts in writing business plans , including strategy and implementation summaries. They are also ready to assist entrepreneurs who need business plan revisions as a result of difficulties encountered during startup and early stage operation. Submit the online contact form to begin discussing options.
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Strategy Implementation: Process, Models & Example
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Strategy implementation is the process where strategies and methods are put into action to fulfill an organization’s objectives, goals, and mission. This step comes after the strategic planning and decision-making process.
What is a Business Strategy? What are examples of business strategy?
Strategy Implementation Models
There are many different models and frameworks that can be used to guide the process of strategy implementation. Here are a few of the most commonly used models:
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- Balanced Scorecard: Developed by Robert Kaplan and David Norton, this model uses a balanced set of financial and non-financial metrics to measure performance. It considers four perspectives: financial performance, customer knowledge, internal business processes, and learning and growth.
- McKinsey 7S Framework: This model emphasizes the importance of coordinating seven key organizational elements for successful implementation: structure, strategy, systems, staff, style, skills, and shared values.
- Kotter’s 8-Step Change Model: Although not a strategy-specific implementation model, John Kotter’s model is widely used in strategic change scenarios. The eight steps include creating a sense of urgency, forming a guiding coalition, creating a vision for change, communicating the vision, removing obstacles, creating short-term wins, building on the change, and anchoring the change in corporate culture.
- OKR (Objectives and Key Results): This goal-setting framework helps organizations implement the strategy by defining objectives and tracking measurable results.
- OGSM (Objectives, Goals, Strategies, Measures): This model provides a clear and visual structure to help organizations align their strategies with operational actions and expected outcomes.
- PDCA (Plan, Do, Check, Act): This iterative four-step management method is used in businesses to control and continuously improve processes and products.
- Strategy Map: A strategy map is a visual tool designed to communicate a strategic plan and achieve high-level business goals.
The best model for any given organization will depend on the nature of the organization, the specific strategies being implemented, and the context in which they operate.
Strategy Implementation Process
The strategy implementation process is a complex process that involves turning strategic plans into actions and then measuring the effectiveness of those actions in achieving the organization’s goals. Although it can vary based on specific models and business environments, a typical strategy implementation process may include the following steps:
- Developing an Implementation Plan: The first step in the process is to develop a detailed plan for implementing the strategy. This plan should clearly outline the tasks that need to be accomplished, who is responsible for each task, when each task needs to be completed, and what resources are required.
- Resource Allocation: Resources need to be efficiently allocated to support the strategy. This could involve financial resources, human resources, materials, or time. It’s also important to ensure that the organization can implement the strategy.
- Organizational Structure Adjustments: Sometimes, the existing organizational structure may need to be modified or redesigned to support the strategic goals. This could involve changes in roles, responsibilities, reporting lines, etc.
- Strategy Communication: It’s important to communicate the strategy across the organization. All employees should understand the strategy, their role in it, and how their work contributes to strategic objectives.
- Employee Training and Development: Employees may need new skills or knowledge to carry out their roles under the new strategy. This might require training, mentoring, or hiring new staff.
- Performance Management: Set clear performance standards and Key Performance Indicators (KPIs) to monitor progress toward strategic objectives. Regularly review performance and provide feedback.
- Leadership and Management Support: Leaders and managers should commit to the strategy, set a good example, and motivate their teams.
- Review and Adjust: Strategy implementation is not a one-time activity. Regularly review progress and make necessary adjustments. This might involve changing aspects of the strategy, altering the implementation plan, or reallocating resources.
Strategy implementation can be challenging, but following a structured process can increase the chances of success. Remember that effective strategy implementation requires a long-term commitment and the ability to adapt to changing circumstances.
Strategy Implementation Example
Let’s look at an example of a company implementing a new strategy. This example is hypothetical and simplified but gives a basic idea of the process.
Company ABC, a retail business, has decided to implement a new strategy of focusing more on e-commerce sales to adapt to the increasing trend of online shopping. Here’s how they could implement this strategy:
- Develop an Implementation Plan: ABC creates a detailed plan with objectives such as developing a user-friendly online shopping platform, increasing the online product range, and implementing digital marketing campaigns.
- Resource Allocation: ABC allocates funds for website development, digital marketing, and e-commerce logistics. They also allocate personnel resources, assigning teams to manage the new online shopping platform, customer service, and digital marketing.
- Organizational Structure Adjustments: ABC modifies its organizational structure, establishing a new e-commerce department and hiring a Head of E-commerce.
- Strategy Communication: ABC’s CEO communicates the new strategy to all employees through a town hall meeting. They explain the strategic shift, its reasons, and how it affects different parts of the organization.
- Employee Training and Development: ABC arranges training programs for its customer service and sales teams to help them adapt to the new e-commerce environment. They also hire new staff with digital marketing and e-commerce experience.
- Performance Management: ABC sets KPIs related to online sales volume, website traffic, and customer satisfaction rates. They introduce a performance dashboard to track these metrics.
- Leadership and Management Support: ABC’s management team fully supports the new strategy. They lead by example, show enthusiasm and commitment, and regularly update staff on progress.
- Review and Adjust: After the first quarter, ABC reviews the results. They see an increase in online sales, but customer feedback indicates some issues with the new online platform. ABC takes this feedback and makes necessary adjustments, enhancing the website’s user interface and fixing technical bugs.
This example demonstrates the importance of planning, resource allocation, organizational adjustments, communication, and ongoing review in the strategy implementation process. It’s also worth noting that even well-planned strategies may need adjustments based on feedback and performance results.
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Welcome to the Strategy & Implementation section of Businessplan.com. This section is tailored to guide you through developing robust strategies for marketing, promotions, sales, and customer service – often collectively known as your go-to-market strategy. These elements are indispensable, whether you’re seeking bank/SBA lending for a new business or raising capital from investors for your startup.
Before getting into the specifics of Strategy & Implementation, it’s vital to understand its foundation in your business planning preparation. This foundation is laid in two key areas of our website:
- Pre-Planning Process and Business Model Development: Located in the ‘ Get Started ‘ section, the Pre-Planning Process, especially the Business Model Development subsection, offers an in-depth approach to understanding and shaping your business model. This is particularly beneficial for startups operating as first-movers or fast-followers in new markets. By engaging deeply with your business model here, you lay the groundwork for a Strategy & Implementation plan that is both innovative and responsive to emerging market dynamics.
- Model-Based Planning® Worksheet: For those in more traditional business models, such as dental offices, restaurants, or third-party logistics, our Model-Based Planning® Worksheets provide a tailored approach. This worksheet helps you align your specific business model or industry characteristics with practical, real-world strategies and examples.
This section is crafted with a diverse audience in mind. Whether you are a business student, a banker evaluating business plans, a founder embarking on a new venture, or an entrepreneur scaling up, the insights here are designed to be accessible and applicable. Our aim is to provide clear, actionable guidance that resonates across the spectrum of business development stages and needs.
Understanding Strategy & Implementation
Strategy & Implementation in a business plan is more than just a section; it’s the practical factors involved in how your business will achieve its goals. It’s the details outlining your approaches to marketing, sales, promotions, and customer service. For startups and new businesses, this section is crucial.
The Strategy & Implementation section demands pragmatic and critical thinking. As you chart out your strategies, it’s essential to keep in mind the practical aspects: Who will execute these plans? How will they align with your financial projections? For instance, if you plan to implement search engine optimization (SEO) as part of your marketing strategy, it’s not enough to merely state the intent. You need a concrete plan for answering key questions:
- Who will execute the SEO strategy? Will it be in-house employees, 1099 contractors, or an external agency?
- How does this choice impact your costs? Each option comes with different financial implications, which must be thoroughly researched and documented.
- What is the nature of the SEO work required? Is it a straightforward, one-time task or a complex, ongoing process?
These decisions directly influence other parts of your business plan , especially financial projections . A well-thought-out Strategy & Implementation section ensures that you have a realistic understanding of the resources needed, helping you raise adequate capital and avoid financial pitfalls in your formative years.
Relation to Business Model Canvas
The Business Model Canvas serves as the 30,000-foot view of your business, offering a broad scope of how various elements like Channels, Customer Relationships , and Value Propositions interlink. This broad view is essential for initial brainstorming and planning, but it’s in the Strategy & Implementation section where these concepts are dissected and transformed into detailed, actionable plans.
Taking the example of SEO, within the Business Model Canvas, SEO is simply identified as a key component in your Channels. It represents a broad strategy for reaching your Customer Segments . However, the Strategy & Implementation section is where this broad component is fine-tuned into part of your detailed Marketing Strategy. Here, for example, you’ll get into specifics:
- Target Terms and Rationale: You’ll list specific SEO terms you intend to target, explaining the rationale behind choosing these terms.
- Analysis of Ranking Difficulty: Assess and document the difficulty in ranking for these terms on the first page of Google, along with the time and effort required.
- Detailed Resource Planning: Identify whether key resources for this task will come from in-house personnel, Key Partners like contractors or agencies, and note the associated costs.
Overall, the Stategy & Implementation section is about taking the broad components and ideas sketched out in your Business Model Canvas and drilling down into the nitty-gritty details. It’s about answering the ‘how’ in a more comprehensive manner: How exactly will you implement your SEO strategy? How will you allocate resources and manage costs? How will these efforts tie back to your overall business goals?
Part 1: Marketing Strategy
The Marketing Strategy is a crucial subsection of your business plan’s Strategy & Implementation section. It details how you will attract and retain customers. This strategy should align with and support the broader objectives outlined in your business model and other sections of your business plan.
Developing Your Marketing Strategy
- Integration with Market Analysis: While the Market Analysis section of your business plan provides foundational insights, the Marketing Strategy section builds upon this information. It is common to uncover new insights during planning that necessitate additional research.
- Customer Segments: Customer Segments are not just about demographics; it’s about understanding behaviors, preferences, and needs. Tailor your marketing efforts to resonate with these specific Customer Segments .
- Setting Specific Marketing Goals: It’s crucial for new businesses and startups to set specific and measurable marketing goals that are attainable and relevant to their stage of business development. For example, if you are launching a new app for personalized fitness coaching, a specific marketing goal could be to acquire 500 active users within the first three months post-launch.
- Choice of Marketing Tactics: Select tactics that align with your target audience and business goals. This could include a mix of digital marketing , content creation, social media, and traditional advertising . Each tactic should have a clear rationale and an expected outcome.
- Budget Allocation: Detail how much of your overall budget will be allocated to each marketing activity. This should be in line with the financial projections of your business plan.
- Implementation Timeline and Responsibilities: Outline a clear timeline for each marketing activity and identify responsibilities. This ensures your planning for the appropriate employees or partners to achieve the marketing tactic.
Aligning Marketing Strategy with Business Model
The marketing strategy should support your business’s Value Proposition and address the specific needs of your Customer Segments . For instance, if your Value Proposition is centered around sustainability, your marketing strategy should highlight this and target customers who prioritize environmental responsibility.
Part 2: Promotional Plan
For startups and new businesses, a well-defined Promotional Plan within the Strategy & Implementation section of the business plan is vital. Unlike the broader marketing strategy, this section focuses on specific tactics for promoting individual products or services. It’s about designing targeted campaigns that effectively introduce and highlight your offerings, creating excitement, increasing the fear-of-missing-out, and driving sales.
Developing Targeted Promotional Tactics
- Setting Clear Promotional Goals: Establish concrete goals for each promotional activity. For instance, if launching a new organic skincare line, a goal might be to achieve 200 pre-orders by the end of the first month.
- Choosing Focused Promotional Methods: Select methods that align with your product and target audience. For a tech product, this could include targeted online ads on tech forums, collaborating with tech influencers for product reviews, and sponsored content in tech newsletters.
- Tailored Promotional Content: Outline how you will develop content that speaks directly to the benefits and features of your product. For a service-based app, this might involve creating how-to videos, testimonial features, and infographics highlighting the app’s unique features.
- Detailed Planning and Budgeting: Outline a detailed plan for each campaign, including specific steps, required resources, and precise budget allocations. For instance, allocate specific portions of your budget to social media advertising, content creation, and influencer partnerships, and detail the expected outcomes from each.
Aligning with the Overall Marketing Strategy
Each promotional campaign should be an extension of your overall marketing strategy. If your broader marketing goal is to position your brand as a budget-friendly option in a luxury market, your promotions should emphasize cost-effectiveness without compromising quality. This could involve highlighting price comparisons, customer savings, and value-for-money in your promotional content.
Part 3: Sales Strategy
In modern business planning, it’s crucial to acknowledge the integration of sales and marketing, often referred to as ‘Smarketing’. This concept highlights the synergy between the two departments, ensuring that sales efforts are closely coordinated with marketing strategies and promotional plans. Here we outline how to develop a sales strategy that not only stands on its own but also complements and reinforces your marketing efforts.
Developing a Comprehensive Sales Approach
- Establishing Sales Channels: Identify and establish specific sales channels that are most effective for your product or service. This could include direct sales, working with distributors, or selling through online marketplaces. The choice of channels should align with your marketing strategy and target customer segments.
- Building and Structuring a Sales Team: Outline the structure of your sales team. This includes defining roles, responsibilities, and the hierarchy within the team. Detail the process of recruiting, training, and retaining sales personnel. Discuss methods of sales training, development, and incentivization to ensure a motivated and effective sales force.
- Optimizing the Sales Process: Describe how the sales process will be optimized. This may involve lead qualification strategies in coordination with the marketing department, streamlined proposal development, and efficient closing techniques. Emphasize the importance of a seamless handoff between marketing and sales, ensuring leads are nurtured and converted effectively.
- Implementing Sales Enablement Tools: Detail the tools and resources that will be utilized to empower the sales team. This could include CRM systems for managing customer relationships, product catalogs for easy reference, and sales presentations tailored to different customer segments . Explain how these tools will enhance the efficiency and effectiveness of the sales process.
- Sales and Marketing Alignment: Discuss how sales strategies will align with marketing initiatives. This could include shared goals, integrated communication channels, and collaborative planning sessions. Highlight how this alignment will lead to a more cohesive customer journey and improved sales outcomes.
Integrating Sales Strategy with Finances and Operation
In business planning, particularly for new businesses and startups, it’s not enough to merely outline a sales strategy. The real challenge lies in meticulously planning the personnel, partners, tools, and other resources required to effectively implement this strategy. This comprehensive planning includes:
- Budgeting for Sales Operations: Develop a detailed budget for your sales operations. This should cover not only the obvious expenses like salaries and commissions but also often-overlooked costs like sales team training, hiring a dedicated sales manager, development of sales materials like catalogs, and investment in sales enablement tools.
- Integration into Financial Projections: Integrate your sales budget into the broader financial projections of your business plan. This integration is crucial for presenting a realistic picture of your business’s financial future. It aids in understanding how sales efforts translate into revenue and how costs impact overall profitability.
- Risk Minimization through Diligent Planning: By thoroughly planning and realistically estimating costs, you minimize the risk of financial surprises that could jeopardize your business. Detailed planning in the early stages helps in anticipating and allocating funds for various scenarios, reducing the likelihood of being caught off-guard by unforeseen expenses.
- Creating a Cohesive Operational Picture: Detailed sales planning contributes to painting a clear picture of how all components of your company will work together. This clarity is beneficial not only for internal management but also for external stakeholders like investors and lenders. It demonstrates that you have a well-thought-out approach to entering the market and sustaining your business.
A comprehensive Sales Strategy should go beyond the mechanics of selling. It should be an integral part of your business’s financial and operational planning. This integration ensures that you are well-prepared for the realities of running a business, equipped to manage costs effectively, and poised for sustainable growth and success.
Part 4: Customer Service Plan
For new businesses and startups, an effective customer service plan is not just important, it’s fundamental. Research shows that it’s five to seven times more costly to acquire a new customer than to retain an existing one. Moreover, word of mouth remains a powerful tool for customer acquisition, with a vast majority of shoppers relying on online reviews to make purchasing decisions. The efficiency of your customer service can make or break your business, as unhappy customers can significantly drain your resources and damage your reputation.
Developing a Customer Service Plan
- Understanding Customer Needs and Expectations: Begin by thoroughly understanding what your customers expect from your service (see: Pre-Vision Interviews ). This understanding will form the foundation of your customer service strategy.
- Staffing for Customer Service: Plan for a dedicated customer service team . This includes hiring skilled personnel, providing them with adequate training, and continually updating their skills as per market needs.
- Service Channels and Accessibility: Choose appropriate channels for customer service, such as phone support, email, live chat, and social media. Ensure these channels are easily accessible to your customers and are manned by trained staff.
- Developing Service Policies: Create clear service policies that are customer-centric. These policies should cover aspects like response times, issue resolution protocols, and return or refund policies.
- Feedback Mechanisms and Continuous Improvement: Implement mechanisms for collecting customer feedback, such as surveys and feedback forms. Use this feedback for continuous improvement of your products and services.
- Budgeting for Customer Service: Allocate a realistic budget for customer service operations. This includes costs related to staffing, training, technological investments, and any other resources needed for providing top-notch customer service.
Integrating Customer Service with Operations
Your customer service plan should not operate in isolation. It needs to be integrated with your overall business strategy, reflecting your brand values and contributing to customer loyalty and retention. This integration ensures that your customer service team is aligned with your sales and marketing efforts, providing a seamless and satisfying customer experience.
Part 5: Requirements for Other Audiences
When developing a business plan, especially the Strategy & Implementation section, it’s crucial to recognize that different audiences may have unique requirements. Beyond traditional bank / SBA lending or investor needs, your business might target audiences such as government agencies, which often have specific criteria for business operations.
Incorporating Requirements into Your Business Plan
- Review Audience-Specific Requirements: Begin by thoroughly reviewing the requirements set forth by your target audience. This could involve legal regulations for government contracts, industry standards for certifications, or specific operational guidelines.
- Creating Subsections in Strategy & Implementation: Based on these requirements, create dedicated subsections within your Strategy & Implementation plan. For instance, if you’re targeting a government contract that emphasizes social equity, develop a detailed Social Equity Plan as part of your strategy.
- Financial Planning for Unique Requirements: Recognize that meeting these specialized requirements might incur additional costs. Plan for these in your Financial Projections . This might include budgeting for specialized staff training, certification processes, or infrastructure upgrades to meet certain industry standards.
Further Resources
For a more comprehensive understanding of audience-specific requirements, visit the ‘ Understanding Audiences ‘ section of the Plan & Pitch on Businessplan.com. This section provides in-depth insights into different audience types and their expectations, offering valuable guidance for tailoring your business plan effectively.
Up Next: Pitch Deck & Finances
As you conclude the Strategy & Implementation section of your business plan, you’ve taken a significant step towards laying a solid foundation for your business’s success.
The effort doesn’t stop here. If you’re planning to pitch your startup to investors, the next crucial step is to move on to the Pitch Deck & Finances , covering the essentials of developing an impactful pitch deck , understanding your burn rate , and planning your financial runway for different stages of investor funding, including pre-seed, seed , and series A rounds .
Proceed to Pitch Deck & Finances
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A strategy implementation plan is crucial for businesses to effectively execute their strategy by breaking it down into specific tasks, assigning responsibilities, establishing timelines, and tracking progress. A strategy implementation plan is a detailed roadmap that clearly defines the steps and activities required to execute the strategy effectively.
Content Index
- What is a strategy implementation plan?
- The difference between a strategic plan and a strategy implementation plan
- Why is a strategy implementation plan important?
- Components of a strategy implementation plan
- Frequently Asked Questions
Key Highlights
- The success of a business depends on how good its strategy is, but a great strategy is still just a concept or blueprint that merely reflects the intent of the business.
- A strategy implementation plan is a detailed roadmap that clearly defines the steps and activities required to execute the strategy effectively.
- While a strategic plan focuses on defining the strategy, a strategy implementation plan focuses on executing it.
- A strategy implementation plan is crucial for turning a strategic plan into reality as it outlines all the steps and actions required to implement a strategy.
- A well-designed strategy implementation plan helps businesses ensure the effective allocation of resources, alignment, and cooperation of all the stakeholders in working towards the same goals and progress in the right direction.
- Following are some of the key components in a strategy implementation plan necessary for successfully executing a strategy: Action Items, Timelines, Resource Allocation, Key Performance Indicators (KPIs), Communication Plan, Risk Management Plan, and Monitoring and Evaluation.
Strategy and Implementation Plan
The success of a business depends on how good its strategy is. A solid business strategy helps the business organization achieve its objectives, remain competitive, and stay ahead of the competition. It takes into account various aspects of the business, such as its strengths, weaknesses, opportunities, and threats, and enables businesses to create a well-defined plan to cater to the customers with suitable offerings and weather the challenges in the market. It enables businesses to set clear goals, identify the steps needed to achieve them, and determine the resources required for success.
However, a great strategy is still just a concept or blueprint that merely reflects the intent of the business. Unless you manage to implement it effectively, a strategy cannot achieve the desired outcomes. Strategy implementation provides a clear direction for achieving the strategic objectives and ensures success. A perfect strategy implementation requires a focused and coordinated effort across all levels of the organization. It involves putting the right people, processes, and resources in place to execute the strategy effectively. It calls for a detailed strategy implementation plan.
What is a Strategy Implementation Plan?
A strategy implementation plan is a detailed roadmap that clearly defines the steps and activities required to execute the strategy effectively. It provides businesses with a framework for setting priorities, managing resources, and tracking progress toward achieving the desired strategic objectives. A well-crafted implementation plan enables businesses to execute the strategy in the most efficient and effective manner possible, increasing their chances of success.
Our goals can only be reached through a vehicle of a plan. There is no other route to success. Pablo Picasso
What is the Difference Between a Strategic Plan and a Strategy Implementation Plan?
A strategy implementation plan is a totally different document compared to a strategic plan. They both serve different purposes.
A strategic plan is devised by the top management. It is a high-level document that focuses on the bigger picture and the ambitions of an organization. It outlines the vision, mission, and long-term goals of the organization. It elaborates on the direction the organization wants to take and the long-term objectives it expects to achieve over a certain period, usually three to five years. A strategic plan details the overall strategy and lays out a roadmap for how the organization will achieve its goals.
In contrast, an implementation plan is a highly detailed, actionable, tactical document that lists and details the specific actions and steps businesses should take to implement a strategy. It breaks down the business strategy into specific tasks and smaller objectives. It assigns responsibilities to relevant team members, establishes timelines and milestones for each task, event, and activity, and provides a framework for tracking progress and evaluating success.
While a strategic plan focuses on defining the strategy, a strategy implementation plan focuses on executing it. A strategy implementation plan is critical for translating the strategy into action and making progress toward achieving the strategic goals.
Components | Strategic Plan | Strategy Implementation Plan |
---|---|---|
To determine the direction, priorities, and goals of an organization | To provide a detailed roadmap for implementing the strategic plan and achieving the goals and objectives outlined in it | |
Overarching, high-level plan and statement of intent regarding where the organization wants to go | Comprehensive action plan for how the organization will achieve its strategic objectives and what activities and steps it will need to take to achieve them | |
Typically covers a longer period (3-5 years) | Focuses on a shorter time frame (1 year or less) | |
Vision statement, mission statement, SWOT analysis, market analysis, goals, and objectives | Includes specific action steps, timelines, resources, responsible parties, and metrics for success | |
Primarily intended for internal stakeholders, such as executives and board members | Primarily intended for those responsible for carrying out the plan, such as department heads | |
Flexible, changeable, and adaptable as circumstances change over time | Usually less flexible, as it provides a more detailed and specific roadmap for implementation. Changing it might require completely canceling/re-planning everything from scratch as opposed to minor adjustments based on periodic review |
Why is a Strategy Implementation Plan Important?
A strategy implementation plan is crucial for turning a strategic plan into reality as it outlines all the steps and actions required to implement a strategy. It helps organizations to effectively execute their strategy by breaking it down into specific tasks, assigning responsibilities to the right people, establishing timelines for each task and milestone, and providing a framework for tracking progress and evaluating success.
Without a strategy implementation plan, a strategic plan may remain nothing more than just an idea, with no clear path to execution. A well-designed strategy implementation plan helps businesses ensure the effective allocation of resources, alignment, and cooperation of all the stakeholders in working towards the same goals and progress in the right direction.
A strategy implementation plan also helps businesses identify potential obstacles and challenges, allowing businesses to proactively put mitigation strategies and counteracting mechanisms in place to address them before they grow into bigger issues. It also helps to establish accountability by assigning responsibilities to the team members for specific tasks, outcomes, and deliverables.
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Seven ways an effective strategy implementation plan can help execution.
- Helps to convert a strategic plan at a conceptual level into actionable steps, activities, and tasks.
- Assigns responsibility for every task to concerned personnel, creates a reporting structure, and ensures accountability.
- Establishes timelines and milestones and makes tasks and steps time-bound and trackable.
- Provides a framework for measuring progress towards the objectives and evaluating success.
- Ensures judicious allocation of adequate resources for all the tasks and steps.
- Identifies potential obstacles or challenges and proactively addresses them.
- Helps organizations achieve their strategic objectives and realize their vision.
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Seven Components of a strategy implementation plan
Following are some of the key components in a strategy implementation plan necessary for successfully executing a strategy.
1. Action items
Action items are a list of specific tasks that the company needs to complete to implement the strategy. Each action item is clearly defined, with instructions, expected outcomes, deadlines, and resources needed. Every action item should be assigned to a specific individual or team with clear expectations and accountability. Following are some examples of action items.
- Develop a landing page to generate leads.
- Hire a social media manager and a content director to execute the marketing strategy.
- Train the staff on leveraging AI to gain more comprehensive insights from the collected data.
- Secure funding for the marketing initiatives to promote the newly launched product line.
- Create a new e-commerce store to support the strategy.
2. Timelines
Every task, action, or step requires a timeline to determine when it needs to be completed and by whom. The timeline should also be segmented into smaller time frames, and the expected progress at those specific points during strategy implementation should be listed as key milestones and deadlines. It is important to ensure that the timeline is realistic and achievable. While creating the timeline, you should also take into account any potential delays or unexpected roadblocks that may arise during the strategy execution.
- Lead generation
Responsibility: Marketing Manager
Action item: Achieve 4000 new leads by the end of Q2
Steps and Timeline:
- 1000 leads by the 30 April 2023
- 2500 new leads by 31 May 2023
- 4000 new leads by 30 June 2023
- Hire new employees
Responsibility: HR Manager
Action item: Hire a social media manager and a content director in Q2
- Write job descriptions with detailed roles and responsibilities – 20 Apr 2023
- Add them to the list of openings on the ‘Career’ page on the corporate website – 27 Apr 2023
- Communicate the requirements and invite applications through digital ads and Manpower site listings – 30 Apr 2023
- Shortlist suitable candidates and schedule interviews – 15 May 2023
- Assess the findings and select the right employees – 25 May 2023
- Communicate with them and confirm their availability and willingness to join – 26 May 2023
- Send offer letters to them – 31 May 2023
- Onboard the new employees with an induction – 30 June 2023
3. Resource allocation
The strategy implementation plan should mention the resources needed to implement the strategy, including human resources, financial resources, equipment, infrastructure, and technology. The strategy implementation plan must ensure the allocation and availability of necessary resources for all the tasks at the appropriate times throughout the implementation process.
- Q2 Marketing campaign – $100,000
- Recruitment and onboarding of new employees – $50,000 for new employees
- Technology training and upskilling employees – $25000
- E-commerce Website and landing page development – $100,000
Personnel: Marketing team, Accounts team, HR team, IT team, and third-party consultants
Equipment: New computers and software for staff, marketing materials, new multi-channel campaign management software, and website hosting
4. Key Performance Indicators (KPIs)
Strategy implementation requires careful monitoring and tracking of the progress toward the objectives. For that, you should identify the relevant Key Performance Indicators (KPIs) and key metrics to measure the success of the strategy implementation. These KPIs should be specific, measurable, and aligned with the overall objectives of the strategy. The plan should have target numbers to verify that the action items lead to desired outcomes.
- Increase sales by 15%.
- Achieve an increase in website traffic by 20%.
- Increase customer satisfaction by 10%.
- Boost social media engagement by 25%.
5. Communication plan
Strategy execution requires communication with various stakeholders at various points in time. So you need a communication plan to govern all the communication involved in strategy execution. It should inform all stakeholders about the strategy execution, including the goals, timelines, and progress updates. It should also describe the appropriate channels and frequency of communication throughout the implementation to continuously engage with the stakeholders.
- Monthly progress updates to all employees
- Quarterly progress reports to the executive team and board of directors
- Fortnightly newsletters to customers
- Social media updates thrice a week
6. Risk management plan
When a company is planning a strategic implementation, it must consider the risks involved in it and the challenges and problems that may arise during the implementation. So there is a need for a robust risk management plan to identify potential risks, assess their likelihood and impact, and develop strategies for mitigating them. It should also include a contingency plan as a backup in case of unexpected events. Planning should also include mechanisms to regularly monitor and address the risks throughout the implementation process.
Potential risk: Failure of the marketing campaign
Mitigation strategy: Conduct thorough market research and set up focus groups to test the campaign before launch.
Potential risk: Lack of adoption of a new technology
Mitigation strategy: Set goals for the company-wide adoption of the new technology using the OKR framework and set a deadline. Communicate it with the employees, update adoption data regularly on the OKR software, collect regular feedback through and provide training and support for staff to ensure successful adoption.
Potential risk: Lack of financial resources
Mitigation strategy: Develop a contingency plan to secure additional funding if necessary.
7. Monitoring and evaluation
It is imperative to monitor and evaluate strategy execution regularly to verify progress, identify problems, make adjustments, and ensure that the strategy execution is on track. The monitoring and evaluation process should be ongoing throughout the period of strategy implementation. So the strategy implementation plan should include a process for collecting and analyzing data. It should also mention the means to report progress to stakeholders.
- Regular review of sales data to track progress toward KPIs
- Comparing the number of leads generated with the sales conversion figures to identify the ratio of quality leads
- Analysis of website traffic, number of leads generated, and social media engagement
- Monthly surveys to measure customer satisfaction
- Quarterly review of the budget to ensure proper allocation and utilization of resources
Strategy Implementation Plan: Frequently Asked Questions
1. what is a strategy implementation plan.
A strategy implementation plan is a detailed roadmap that clearly defines the steps and activities required to execute the strategy effectively. It provides businesses a framework for setting priorities, managing resources, and tracking progress toward achieving the desired strategic objectives. A well-crafted implementation plan enables businesses to execute the strategy in the most efficient and effective manner possible, increasing their chances of success.
2. What are the 5 steps of strategy implementation?
The five steps of strategic implementation include
- Strategic Planning
- Communicating the strategy
- Aligning the organization
- Strategy implementation
- Monitoring and adapting
3. How do you write a strategy implementation plan?
- Define specific goals and objectives.
- Identify the tactics and initiatives needed to achieve those goals.
- Ensure alignment with the strategic objectives.
- Develop a timeline and budget for each initiative.
- Assign responsibilities and establish performance metrics.
- Assess risks and create a risk management plan.
- Create a communication plan to communicate with stakeholders.
- Continuously monitor progress and adjust the plan as needed.
Strategy implementation plan: Key takeaways
- A great strategy is just a concept without a solid implementation plan.
- A strategy implementation plan helps businesses turn their strategy into reality by breaking it down into specific tasks, assigning responsibilities, establishing timelines, and tracking progress.
- A strategy implementation plan differs from a strategic plan, which focuses on defining the strategy and long-term goals.
- Key components of a strategy implementation plan include action items, timelines, resource allocation, KPIs, communication plan, risk management plan, and monitoring and evaluation.
In recent years, the latest trends in strategy implementation have focused on agility, innovation, and digital transformation. Companies invest in technology to optimize processes, create cross-functional teams for collaborative decision-making, and prioritize customer-centricity.
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How To Write A Business Plan (2024 Guide)
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Updated: Apr 17, 2024, 11:59am
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Table of Contents
Brainstorm an executive summary, create a company description, brainstorm your business goals, describe your services or products, conduct market research, create financial plans, bottom line, frequently asked questions.
Every business starts with a vision, which is distilled and communicated through a business plan. In addition to your high-level hopes and dreams, a strong business plan outlines short-term and long-term goals, budget and whatever else you might need to get started. In this guide, we’ll walk you through how to write a business plan that you can stick to and help guide your operations as you get started.
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Drafting the Summary
An executive summary is an extremely important first step in your business. You have to be able to put the basic facts of your business in an elevator pitch-style sentence to grab investors’ attention and keep their interest. This should communicate your business’s name, what the products or services you’re selling are and what marketplace you’re entering.
Ask for Help
When drafting the executive summary, you should have a few different options. Enlist a few thought partners to review your executive summary possibilities to determine which one is best.
After you have the executive summary in place, you can work on the company description, which contains more specific information. In the description, you’ll need to include your business’s registered name , your business address and any key employees involved in the business.
The business description should also include the structure of your business, such as sole proprietorship , limited liability company (LLC) , partnership or corporation. This is the time to specify how much of an ownership stake everyone has in the company. Finally, include a section that outlines the history of the company and how it has evolved over time.
Wherever you are on the business journey, you return to your goals and assess where you are in meeting your in-progress targets and setting new goals to work toward.
Numbers-based Goals
Goals can cover a variety of sections of your business. Financial and profit goals are a given for when you’re establishing your business, but there are other goals to take into account as well with regard to brand awareness and growth. For example, you might want to hit a certain number of followers across social channels or raise your engagement rates.
Another goal could be to attract new investors or find grants if you’re a nonprofit business. If you’re looking to grow, you’ll want to set revenue targets to make that happen as well.
Intangible Goals
Goals unrelated to traceable numbers are important as well. These can include seeing your business’s advertisement reach the general public or receiving a terrific client review. These goals are important for the direction you take your business and the direction you want it to go in the future.
The business plan should have a section that explains the services or products that you’re offering. This is the part where you can also describe how they fit in the current market or are providing something necessary or entirely new. If you have any patents or trademarks, this is where you can include those too.
If you have any visual aids, they should be included here as well. This would also be a good place to include pricing strategy and explain your materials.
This is the part of the business plan where you can explain your expertise and different approach in greater depth. Show how what you’re offering is vital to the market and fills an important gap.
You can also situate your business in your industry and compare it to other ones and how you have a competitive advantage in the marketplace.
Other than financial goals, you want to have a budget and set your planned weekly, monthly and annual spending. There are several different costs to consider, such as operational costs.
Business Operations Costs
Rent for your business is the first big cost to factor into your budget. If your business is remote, the cost that replaces rent will be the software that maintains your virtual operations.
Marketing and sales costs should be next on your list. Devoting money to making sure people know about your business is as important as making sure it functions.
Other Costs
Although you can’t anticipate disasters, there are likely to be unanticipated costs that come up at some point in your business’s existence. It’s important to factor these possible costs into your financial plans so you’re not caught totally unaware.
Business plans are important for businesses of all sizes so that you can define where your business is and where you want it to go. Growing your business requires a vision, and giving yourself a roadmap in the form of a business plan will set you up for success.
How do I write a simple business plan?
When you’re working on a business plan, make sure you have as much information as possible so that you can simplify it to the most relevant information. A simple business plan still needs all of the parts included in this article, but you can be very clear and direct.
What are some common mistakes in a business plan?
The most common mistakes in a business plan are common writing issues like grammar errors or misspellings. It’s important to be clear in your sentence structure and proofread your business plan before sending it to any investors or partners.
What basic items should be included in a business plan?
When writing out a business plan, you want to make sure that you cover everything related to your concept for the business, an analysis of the industry―including potential customers and an overview of the market for your goods or services―how you plan to execute your vision for the business, how you plan to grow the business if it becomes successful and all financial data around the business, including current cash on hand, potential investors and budget plans for the next few years.
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Julia is a writer in New York and started covering tech and business during the pandemic. She also covers books and the publishing industry.
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Strategy Implementation: The Authoritative Guide
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Ted Jackson
Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and marketing teams.
Only 10% of organizations actually execute their strategy.
Table of Contents
Imagine that your organization has just developed a new strategic plan, complete with a set of long-term objectives, a strategy map, resources to support it, and even some strategic measures that will be used to track progress. You might think this plan—thorough as it is—will be all that’s needed for teams to go forth and “make it so.”
The hard lesson many organizations learn in this scenario is, it’s not. (Unless, of course, you’re on board the starship Enterprise and your name is Captain Jean-Luc Picard.)
Planning is the foundation of strategy, but it isn’t everything. Your plan alone doesn’t include crucial elements that coordinate and sustain your activities over the long term, like monitoring and reporting on progress.
Why are these elements so important? Strategic plans are carried out over the course of three to five years; over time, plans may be forgotten, distractions arise, and people come and go. Maintaining focus and directing a coordinated set of activities over such a lengthy period of time is an ongoing exercise that requires dedicated leadership and a systematic approach.
That ongoing exercise is known as the strategy implementation phase —the act of executing your strategic plan. It’s the detailed and meticulous process of reviewing your strategy on a regular basis, talking about how you’re doing, considering the implications of where you are in your progress, and determining necessary changes going forward.
Most business literature about strategy tends to put more emphasis on the planning stage than the implementation stage. That’s unfortunate, because most failures are rooted not in the planning but in organizations’ inability to follow through. Companies that fail to develop their strategy implementation process tend to fall prey to some common problems:
- They don’t adapt when internal or external conditions change.
- They work in silos as opposed to a unified team.
- They can’t identify and react to performance problems.
- They suffer from strategy fatigue or lack of motivation.
All these scenarios threaten to sink the ship, so to speak, reducing the chances of success.
Now that we’ve covered the importance of the strategy implementation phase, you need a solid understanding of the activities that will help you stay focused. (Hint: There’s more to it than just pulling together an annual report!) This guide includes everything you need to know about strategy implementation, from reporting and conducting effective strategy meetings to overcoming common challenges, using strategy software, and more. Dive in from the beginning or skip around to the chapters you’re most interested in. And don’t forget—we’re only a click away if you have any questions!
Chapter 1: The Strategy Implementation Process In Brief
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Before we go deeper into strategy implementation, let’s rewind a bit: It’s important to note that a successful implementation starts with a solid strategic plan.
Think of a strategic plan as both the destination your company wants to get to and the roadmap that describes how to get there. Most companies look five years out, consider what they want their company to look like at that point in time, and then begin to lay out activities that will help them achieve that vision. Your leadership team must agree on what your company should look like in five years and how you’ll get there; otherwise, there’s no path forward.
For smooth implementation, your strategic plan should include the following:
- A robust set of goals (or objectives ) that state what your organization is trying to achieve or accomplish over a specific length of time . These goals should tie together to create one clean story. So, you should not have conflicting goals; your leadership should agree on all of them. They might debate some, but ultimately a unified plan and unified team to manage the plan will have a much higher chance of success.
- A strong set of KPIs (or measures ) that help you understand if you’re accomplishing your objectives. Effective KPIs are actionable, easily communicated, and force you to answer whether you’re on the right track with each company-wide goal. It is one thing to have a bunch of goals, and another thing entirely to be able to clearly measure your progress in achieving these goals.
- A clear idea of major projects (or initiatives ) that will help you improve on your KPIs and get closer to your goals. Some of these projects will help you improve a current process, while others will be focused on capital projects. But if you are trying to improve your performance at a rate faster than your current improvements, you will need to link projects and actions to your strategy to drive that change.
(If you aren’t sure whether your strategic plan is up to snuff, take a look at some of the additional resources in the “Additional Resources” box below.)
Once you have the strategic plan solidified, it’s time to implement it. There are five steps involved in the implementation phase, each of which is outlined below. Note that you can find more information on the activities involved in each of these steps either through linked articles in the resource boxes or throughout the remaining chapters of this guide.
1. Determine roles and responsibilities.
In order for employees to actively work toward the strategic goals, they must know how they can contribute. So in this stage, you’ll focus on getting people on board with the strategy so they are bought-in and motivated. Explain the objectives clearly, show how success and progress will be measured, and assign each element or component of your strategic plan to a responsible party or owner.
2. Monitor performance.
Once your strategy is in motion, you need to know whether or not you’re making progress. Performance monitoring paints a picture of how well you’re doing when it comes to reaching your goals.
Your strategic plan already includes measures that will determine if your organization is on track. In this step, you’ll gather and track measure-related data from across the organization, and organize it in one place for future analysis (preferably using software like ClearPoint, which makes collecting, organizing, and analyzing data easier).
3. Report on progress.
Next, it’s time to analyze the data and review your performance. We recommend reporting on your entire strategy on a quarterly basis. The report you issue should highlight progress on your measures and projects, and how those link to your objectives. The point is to show how all these elements fit together and relate to the strategic plan as a whole. (See Chapter 4 for more information.)
It’s important to note that strategy reporting trips up many organizations; most aren’t prepared for the time and effort it requires. See Chapter 7 for information about how strategy implementation software like ClearPoint makes reporting time a non-issue, and boosts the value and usefulness of your reports.
4. Conduct strategy review meetings.
A strategy review meeting is exactly what it sounds like: a meeting focused entirely on assessing and improving progress in achieving the organization’s goals. During these meetings—which usually happen at least quarterly—participants review the performance data as presented in the progress reports, and discuss if action needs to be taken to continue making progress or get back on course.
5. Adjust your course of action or your strategy.
Finally, you’ll need to adapt your actions as your strategy unfolds. If you’re off-track on some of your measures, implement initiatives that will steer you back on course. Or, you may want to consider adding measures or updating your measure targets.
All the above-named activities in the strategy implementation process serve to keep your strategic objectives in focus throughout the duration of your strategy. Leaders play a large role, so they should be prepared to allocate sufficient time to the process. In essence, performance management should change the way they manage; they need to understand that concept in order for it to succeed.
Similarly, performance management will also fail if you don’t plan how it will be implemented, implement all aspects of it appropriately, and take action where needed. This can’t be viewed as a simple business change—it’s a strategic overhaul.
This change in mindset is just one of the challenges associated with strategy implementation; other things may also be standing in the way of your success. In the next chapter, we’ll cover some of the most common obstacles and what you can do to overcome them.
Additional Resources
- Strategic Planning: The Ultimate Guide To Preparing, Creating, & Deploying Your Strategy
- 20 Strategic Planning Models To Consider
- Four Things You Must Do For A Successful Five-Year Strategic Plan
- Balanced Scorecard: The Comprehensive Guide
Chapter 2: Strategy Implementation Challenges
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Once you have a well-defined strategic plan, it’s time to put the pieces in place to execute it. Through decades of strategic planning experience, we’ve seen companies encounter a range of obstacles during the implementation process. To help smooth the way, we’ve outlined the five most common mistakes and a solution to each.
Challenge #1: “We don’t all have a common understanding of our strategy.”
Take General Electric, for example. GE has a longstanding strategy of being the leader (or second in line) in industries where it competes. But what does that really mean? Do they need to acquire to get to that position? Do they need to sell or shut down businesses that are not in first or second place? And what happens if the company reaches first or second place, but isn’t profitable? Clearly, all the leaders of GE need to make sure they have the same understanding about this strategic statement.
Solution: Create objective statements.
Write objective statements that describe your top strategic goals. They may range from a few sentences to full chapters of guidelines. You may also want to consider holding strategy-related workshops or sharing information through various forms of company-wide communication to keep everyone on the same page. This helps prevent any misunderstandings or unintended consequences.
Challenge #2: “We don’t have buy-in from our executive team.”
On the surface, this may be a head-scratcher. “How can we execute strategy without the executive team?” Believe it or not, this could be happening without anyone even realizing it.
Many organizations turn their strategy over to a small “core team” to measure and manage. But the problem is that this core team—no matter how well-connected in the organization—doesn’t have the power to make strategic decisions. When the leadership team isn’t closely entwined in the process, strategy becomes less important to them. But it’s inevitable they will be shocked when an annual reporting document doesn’t show any real progress toward strategic goals.
Alternatively, your organization may not even have a documented strategy, which is another strategy execution challenge. If this is the case, it may be tempting for a core group of people in a division or department to “reverse-engineer” a loose strategy based on clues from conversations, meetings, or company documents—but don’t do it. Even a go-getter team will never get the attention and resources necessary for the strategy to be successful.
Solution: Confront the issue of executive involvement head-on.
The leadership team has to be involved in strategy execution—it’s non-negotiable! It is part of their job. They can delegate some of the nuts and bolts of the execution, but they still need to be involved with regular strategy review meetings and be part of the conversation when decisions and resource allocations are made.
Challenge #3: “We created our strategy but haven’t reviewed it since then.”
Let’s face it: Developing a strategy is hard. If done correctly, the leadership team (in conjunction with a facilitator) could easily spend weeks to months developing a five-year strategic plan.
Then come the details—goals, measures, and projects included—until it’s all refined, beautified, and added to a neat, formatted document accompanied by visuals. In summary, this is no walk in the park.
But too many companies make the mistake of creating the strategy and never looking back. The leadership team may be so ready to move on from strategy development that they’ll be tempted to report on it yearly and revisit it at year five. But if you only look at your strategy once every 365 days, you aren’t giving yourself time to adjust and react to changing conditions. Basically, this is a recipe for failure. Take it from Winston Churchill, who once famously said: “However beautiful the strategy, you should occasionally look at the results.”
Solution: Commit to reviewing your strategy on a monthly or quarterly basis.
We highly recommend reviewing parts of your strategy on a monthly basis and reviewing the entire strategy quarterly. Of course, you’ll need to have the right people in the room for this meeting—and all of them will need to be well-prepared.
Pro Tip : At the end of year two of a five-year strategy, set aside time for an all-day macro-level strategy review. You need to be certain that the goals, measures, and projects you have in place are moving the organization in the right direction!
Challenge #4: “We have little to no accountability with our strategy implementation.”
Perhaps you’ve developed a great strategy that your team is excited about and you’re ready to execute on it. But three to six months later, when it’s time for a strategy review meeting, you can’t find any of the data you reviewed at the off-site company meeting. Furthermore, it seems the key projects you discussed then haven’t gone anywhere or been updated at all.
Or, perhaps one person (or a small group of people) are trying to take on the responsibility for everything associated with the strategy execution. They may have decent support from some areas in the organization, but they aren’t empowered by leadership.
Solution: Assign ownership of your strategic objectives to an individual on the leadership team.
This leader should be responsible for high-level analysis of your KPIs and managing the investments in projects that drive change around your strategy implementation. Of course, you should also have project managers and analysts to stay on top of collecting and presenting the data. But to make strategy work, ownership should be spread across the leadership team.
Challenge #5: “We don’t really have high-quality data.”
Data-based decision-making requires accurate data. Unfortunately, many people don’t spend the time to determine whether the numbers they’re using for reporting are accurate. Or, they have no way to check the data because they don’t know where it’s coming from. Both situations are toxic to strategy execution.
Solution: Don’t accept the data given to you at face value.
Ideally, someone with the authority to do so (maybe that’s you!) should be charged with creating a data policy. The responsible party should work alongside the IT team to get data structured in a proper format or dig deeper to find other data sources, and should also communicate the data policy (an official source of certain data points) via training sessions to everyone involved with the strategy. So if you are going to report information per capita, there should be an official population number. Or you may have rules against changing data that comes out of key systems.
The challenge with high-quality data is when individuals (including managers and executives) take data from their source (like HR systems, sales software, finance software, etc.), manipulate the data locally, and then use the changed data in a strategy review meeting. This becomes data that you cannot reproduce without the individual’s involvement. Your strategy execution data policy should guide you to correct the data in the source location, rather than change it after it has been exported to a spreadsheet.
Strategy implementation is difficult, but when you overcome these challenges, it becomes much simpler.
By implementing the solutions above, you’ll have a strategy based on high-quality data that is well-documented, valued by the leadership team, reviewed regularly, and updated when necessary.
- Project Management: The Extensive Guide
- How To Use The Balanced Scorecard (& Know If Yours Is Failing)
Chapter 3: The Strategy Implementation Manager
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After reviewing the challenges and solutions in chapter 2, you know how important it is to have leadership on board and have clear accountability. Your leadership team is ultimately responsible for the success or failure of your strategy implementation, and whether or not your company meets its goals, they’ll need the support of someone in the strategy management office to take the reins on managing the implementation process, including strategy review sessions.
This strategy management officer, or strategy execution manager, should have certain qualities to be successful in the role:
1. Trustworthiness
Your strategy management officer will spend a lot of time interacting with people in various departments in your organization as you introduce your strategy. While this concept may be exciting to the strategy execution manager, it’s going to feel like additional work to everyone else. The strategy manager doesn’t have to be popular, but they do have to be trusted to lead others in the right direction. They should also be trusted to understand the challenges in each department and how to position the ups and downs in an appropriate way without throwing department heads under the bus. They should be seen as a partner and helper to each contributor.
2. Enthusiasm
Strategy implementation managers should live and breathe the organization’s vision and mission, and know the company’s long-term (likely five-year) strategy inside and out. They’ll have to field frequent questions about the strategy (like “How does this activity fit in with our vision?”), and should be able to respond clearly and authoritatively. Additionally, proper scorecard management requires them to see the big picture, understanding how all departments and divisions fit into the vision.
3. Active Listening
Excellent strategy execution involves hearing people’s feedback and taking it to heart. This person should prepare for some emotional feedback when your strategy is unveiled. Some people may be resistant to trying something new, and others may be upset that their project isn’t part of the strategic plan. Listening, validating people’s concerns, and providing strategic guidance is a big part of the job.
4. Adaptability
The strategy implementation process will change and evolve over time, and it’s this person’s job to change and evolve with it. Further, they should work to anticipate that change beforehand. That being said, there will be rough patches where a change isn’t the right solution. Having the ability to discern the right path forward is the sign of a great strategy implementation manager. There are a lot of materials online and in books about managing strategy, and the strategy manager should know about theory and then be flexible in the implementation of this theory. If the process isn’t working for the organization, he/she should be willing and able to change the process to ensure its success.
5. Precision
A key part of the job is strategy meeting preparation . To organize meetings effectively, they need to have a keen eye for detail. There are also other benefits to being detail-oriented. For example, if this person executes on your reporting calendar precisely, they’re more likely to gain trust and respect from others and get buy-in across departments. It is also important to have consistent reports (where the dates all match, and the data on the summary page matches that of the detail page). Errors in reporting will cause leaders to question the reports and all the effort that went into creating them.
6. Empowerment
No one can work efficiently without the help of others, so your strategy execution manager should know how to empower those around them. Provide people with the tools they need to understand how strategy management works. This may include giving each department the freedom to create their own strategic plan. At the end of the day, some level of autonomy will help those around this person take ownership of the process.
7. Leadership Management
This person needs to be able to manage up . In other words, they’ll need to steer the management team toward the idea of consistent strategy management. Their leadership style should result in those around them feeling participatory in the development of the strategy, not that they’ve been pushed into it. (Check out this scorecard management article for more details.)
Finally, we recommend that strategy implementation managers connect with other people involved in strategy management inside and outside their organizations to avoid “lone wolf syndrome.” This is a great way for them to develop the qualities listed above and learn from those in the field.
- How To Effectively Communicate Your Strategic Plan To Employees
- Strategy Implementation: How To Get Leadership Buy-in
Chapter 4: Reporting On Your Strategy
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Yet another trait of a stellar strategy execution manager is knowing how and when to report on progress toward strategic goals.
Reports are the push-off points that guide discussion about where you’re at with your strategy and where you can improve. Too many organizations only review progress at the halfway point (or at the end of the strategic planning horizon) to see how they are performing. But this is like keeping the scoreboard covered until the last minute of a basketball game—you don’t know whether the game is in the bag or you need a change of tactics to win!
Say your five-year strategic plan states that your company will increase revenue by 40%. If you check in for the first time at year three, you’re already past the ideal point for taking corrective action if you need to—either striving to catch up or raising the bar higher. All that said, flying blind is not advised, and can easily lead to failure.
Remember: Keep emotion (and error) out of your measure evaluations.
Since reports should initiate action, they need to be easy to understand and include only relevant information. Ask yourself the following questions about your reports:
- Are you reporting with the right regularity? Regularity is objective, based largely on your strategy and industry. We suggest you report at least quarterly, so you can make adjustments throughout the year based on your results. If your industry or company is going through a great deal of change, you may want to look at your data monthly instead.
- Are you capturing the right information in each report? Your report should include all your company’s objectives, measures, and projects. Some organizations look only at the areas in which they’re underperforming, but they’re missing out on valuable opportunities to acknowledge successes, and also for team members to discuss how they can apply those lessons elsewhere.
- Is the report being reviewed by the right people? You may need to build different reports for different audiences. For example, department heads may need to see specific projects and KPIs they’re involved in, while the leadership team may need a broad overview of progress in all departments.
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Reporting On KPIs
As we mentioned in chapter one, key performance indicators (KPIs) are critical in understanding if you’re on track with your company’s objectives. Each quarterly (or monthly) report should touch on the progress you’re making with each KPI.
KPIs differ for every company depending on strategy and industry; take a look at these sample KPIs to decide which ones your company should put into place:
- LOB Revenue Vs. Target: This is a comparison between your actual revenue and your projected revenue. Charting and analyzing the discrepancies between these two numbers will help you identify how your department is performing.
- Sales By Region: Through analyzing which regions are meeting sales objectives, you can provide better feedback for underperforming regions.
- Customer Acquisition Cost (CAC): Divide your total acquisition costs by the number of new customers in the time frame you’re examining. Voila! You have found your CAC. This is considered one of the most important ecommerce metrics because it helps evaluate the cost-effectiveness of your marketing campaigns.
- Net Promoter Score (NPS): NPS is one of the best indicators for long-term company growth. To determine your NPS score, send out quarterly surveys to your customers to see how likely it is that they’ll recommend your organization to someone they know. Establish a baseline with your first survey and put measures in place that will help those numbers grow quarter to quarter.
- Customer Support Tickets: Analysis of the number of new tickets, the number of resolved tickets, and resolution time will help you create the best customer service department in your industry.
- Employee Turnover Rate (ETR): To determine your ETR, take the number of employees who have departed the company and divide it by the average number of employees. If you have a high ETR, spend some time examining your workplace culture, employment packages, and work environment.
- Knowledge Achieved With Training: This metric helps determine the effectiveness of employee training. To rate your company’s training program, create an exam based on concepts taught, then monitor the exam pass rate and average score. Larger organizations sometimes conduct a pretest and a posttest to see specifically what employees learned.
- Percentage Of Customers Who Are “Very” Or “Extremely” Satisfied: Knowing these results opens up an opportunity for further surveying of what makes happy customers so satisfied. This is also a good measure to look at over time, so keep your survey questions consistent. Formula: (Customers Who Consider Themselves “Very” or “Extremely” Satisfied) / (Total Survey Respondents) = (Percentage of Customers Who Are “Very” or “Extremely” Satisfied).
- EBITDA (Earnings Before Interest, Taxes, Depreciation, & Amortization): Measures revenue after expenses are considered and interest, taxes, depreciation, and amortization are excluded. Formula: (Revenue) – (Expenses Excluding Interest, Tax, Depreciation & Amortization) = (EBITDA).
- (Customer Lifetime Value) / (Customer Acquisition Cost): The ratio of customer lifetime value to customer acquisition cost should ideally be greater than one, as customers are not profitable if the cost to acquire them is greater than the profit they will bring. Formula: (Net Expected Lifetime Profit from Customer) / (Cost to Acquire Customer).
For additional KPI libraries that span a number of areas and industries, take a look at the links in the resources section below!
- Your Complete Guide To Strategy Execution Tips & Techniques
- How Are Briefing Books Used In Management Reporting?
- What Should Go In Your Monthly Management Report?
- 6 Time-Saving Management Reporting Techniques That Could Save You Hundreds Of Hours
- Strategy Reporting: The Ultimate Guide
Chapter 5: Strategy Meetings
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Just because you’ve created a great management report doesn’t mean that others in your organization will interpret what you’ve written the same way. For example, someone responsible for the implementation of a large IT project could be aware of all its difficulties and the solutions that will be used to fix them before the end of the year, while someone not involved in that project might panic at the complexity in front of them.
This is why bringing your leadership together to openly discuss the reports is so important. But productive strategy execution meetings don’t happen by accident. In order for a meeting to be effective, you have to:
- Prepare for the meeting.
- Ensure the right people are in the room.
- Manage a tight agenda.
- Review the content beforehand.
- Prepare for decisions to be made during the meeting.
- Follow through after the meeting.
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Here’s everything you need to know to have effective strategy implementation meetings in your organization, including what you can do before, during, and after to set yourself up for success.
Before The Meetings
In preparation for your meetings, take the following into account:
- There must be clear accountability around who is presenting each part of the agenda.
- The meeting facilitator is responsible for being able to answer the following questions prior to the meeting:
- Why are we having this meeting?
- What do we need to accomplish once we are done?
- What is my role in the decision-making?
- Why should I invest time in this meeting?
- Information for upcoming meetings must be sent in advance to allow meeting participants time to prepare.
During The Meetings
There are three different types of management meetings:
- Monthly meetings
- Quarterly meetings
- Annual strategy refresh meetings
Each of these meetings “feed” into one another in the following way:
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Monthly Review Meetings
The purpose of monthly review meetings—typically an hour or two long—is to review your current progress against your ideal performance. These meetings are typically about parts of the strategy (rather than the full strategy), sometimes referred to as the key themes or strategic thrust . During the meetings, you should capture a set of key decisions and some action items that will also contribute to your quarterly review meeting.
During the monthly meetings, we suggest dividing up your time like this:
- Review the status of action items from the previous meeting (15 minutes).
- Review your objectives and measures (20 minutes), noting the RAG (Red, Amber, Green) status for each.
- Review progress of your projects and initiatives (20 minutes).
- This should include a review and discussion of your initiatives in more detail and a review of both budget and alignment.
- You may slow things down, speed things up, or add resources, as needed, to projects that either impact your strategy or need management attention.
- Discuss key issues (60 minutes).
- During this chunk of time, review your key metrics and problem areas and discuss how your initiatives meet any key issues. Do you need to make any strategic decisions or adjustments within the entire theme? This is a good opportunity to discuss them as a team.
- Review action items and assign accountability (5 minutes).
All in all, monthly review meetings allow you to analyze your performance for the month to see how well you’re progressing on your strategy implementation plan.
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Quarterly Meetings
The purpose of quarterly strategy review meetings—which can last half a day to a full day—is to review progress against your overall strategy and discuss your key action items.
Quarterly meetings should proceed as follows:
- Review action items assigned at the previous monthly meeting (45-90 minutes).
- Review your organization’s overall key strategic goals (45-90 minutes).
- If you are using a Balanced Scorecard, this would be the goals on your strategy map with associated measures. If you are not using a scorecard, then these are typically the key focus areas in your strategic plan.
- Discuss key issues (1-2.5 hours).
- You’ll want to understand your options, outline your decisions, and make decisions.
- Review initiative allocation (1-2 hours).
- Something may have occurred over the course of a year that impacts your budget—this could be related to weather, government regulations, or financial markets. It could even be a major competitor-related event or an unforeseen calendar event.
- If you have a larger budget surplus in one quarter, then you may have an opportunity to invest more in areas of your strategy. If your budget surplus is smaller than expected, you may need to shift your priorities to completing specific measures only.
- Review action items (30 minutes).
- Again, the last part of the meeting should be used to review the action items you’ve captured during the meeting and make sure each item has a responsible owner.
In summary, quarterly reviews are for refining your strategic issues or reviewing your strategy, and making sure you’re still on track. This is the time for you to decide if money or management attention needs to be reallocated as well. If you review key components of your strategy only once a year, you may be faced with some serious challenges or surprises—the kind you don’t want to have at the end of the year.
Also, ensuring your team is on the same page quarterly means you're always prepared to report your progress to your board if that's something you need to do.
Annual Strategy Refresh Meeting
The purpose of annual strategy refresh meetings is to review year-to-date performance and adjust your strategy as necessary. This meeting typically lasts 1-2 days. By the close of the meeting, you should have an updated strategy map or scorecard.
During the annual meetings, you may want to divide up your time like this:
- Do a strategy map refresh to review and adjust themes, perspectives, and objectives (2-4 hours).
- Ask questions about whether your current strategy is still valid going forward.
- Review current measures and adjust future targets based on what you’ve learned over the last year (2-4 hours).
- Review initiative allocation (2-4 hours). Your initiate allocation section will allow you to:
- Set your strategic budget for the next year.
- Allocate your budget according to your themes.
- Review your proposed initiatives.
- Refine and rationalize your initiatives.
- Determine key scorecard owners for the upcoming year (1 hour).
In review, an annual strategy review meeting is a forum used to question your strategy as a whole. It should answer the following questions:
- Is our strategy still valid for the upcoming year?
- Do we need to change our strategy map or some of our measures?
- Should we add more sophisticated measures or update some of our targets?
- Should we change our initiatives or budgeting process?
After The Meetings
Following your meetings, you’ll need to take the following into account:
- Publish your meeting minutes and action plan within 24 hours so everyone understands their responsibilities.
- Meeting minutes should be comprised of high-level meeting notes and details that are important for those involved.
- This step is important both because the decisions will be fresh in everyone’s minds and because action items can only be completed after the meeting minutes are published and sent out.
- Prepare for the next meeting by creating a new agenda.
- Have the strategy execution manager monitor the completion of action items and offer assistance where needed.
Keep In Mind…
Your first few management meetings might be overwhelming; it’s helpful to have a designated facilitator in the meetings to keep you on track. (Choose someone who isn’t on the management team!) There are a lot of moving parts involved in effective management meetings. Give it some time and you’ll be having more effective meetings shortly.
- The 8-Part Guide To Leading A Successful Strategy Meeting
- 8 Great Pieces Of Meeting Management Advice
Chapter 6: Strategy Refresh
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A lot can change in a company over a five-year period—and the conclusions you draw during your strategy review meetings will help you determine whether your strategy is still valid or not.
For example, you could be facing unexpected issues at the end of a five-year period, such as:
- Political changes that impact your company, like a change in the tax code that affects corporations or international trade disputes in your biggest markets.
- Economic issues , like the recession of 2008 or the record-breaking market growth in 2017.
- Environmental issues , like changes in weather patterns that affect your municipality, or, for manufacturing organizations, the availability of a natural resource.
- Technological changes , which may directly impact your business (like the introduction of driverless cars) or indirectly impact your business (like cell phones and tablets surpassing the use of computers).
Disruptions like these could mean you need to make some adjustments—which is why we strongly recommend you look at the validity of your strategy on an annual basis. This is a great way to check up on your goals, ensure your KPI targets are set correctly, and reassess the relevancy of your projects and their funding sources.
There are four primary components to a strategy refresh in the strategy execution process:
- First, look at the big picture to get a “zoomed-out” perspective of your high-level goals, mission, and values. Are you still in the same business or have you drifted into other business areas? Are you planning for growth or anticipating steady revenue? Do you have the right structure and skills in place for the long term?
- Next, deep dive into the details of the plan itself, including your objectives, measures, and initiatives. Are your objectives still relevant? Are you tracking all your KPIs? (If not, what’s stopping you?) Are some of your projects delayed, off track, or cancelled? Completing this step will require departmental collaboration, but helps you consider adjustments to specific areas of your plan.
- After the details of your plan are solidified, focus on improving your reports. On average, how long does it take you to create a report? Are the reports usually accurate? Does everyone have access to the most up-to-date versions? During this process, you’ll be able to determine if your reporting meetings are effective, and what you can do to shore up your reporting process in the future.
- Finally, communicate any changes to your strategic plan both internally and externally. Everyone needs to understand why changes were made and how those changes will affect them—otherwise, your strategy execution will fail. If you decide to stop doing something, make sure everyone knows. If you decide to start doing something new, decide who will lead it and how they will communicate responsibilities for that new task. Without clear and open communication about updates, your employees will continue to be focused on executing the previous—and now outdated—strategy.
- How To Refresh Your Strategic Plan For The Next Fiscal Year
- Refreshing Your Management Reporting Process: A Starter Guide
Chapter 7: Strategy Implementation And Reporting Software
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Consider all the steps we’ve covered so far: validating your strategic plan, addressing potential strategy execution challenges, appointing a person to champion your strategy implementation process, streamlining your reporting process, structuring your strategy meetings, and scheduling an annual strategy refresh.
There’s a great deal of work involved in completing these steps. To make the strategy execution process run as smoothly as possible, you need to find software that supports your entire strategy execution process. Software like ClearPoint can help pull all the pieces of your strategy together in an organized, consistent format.
Let’s take a look at how software factors in to each of the four key components of the strategy execution process.
Strategy Implementation Step #1: Track the results of your goals, measures, and projects.
You’ll need an effective way to track the progress you make on your goals, measures, and projects, but the very nature of the tracking process can make your strategy implementation difficult. For instance, you could have 20 or more individuals involved in different projects at any given time. Gathering up details from each contributor is a tremendous amount of work, and if one or two people don’t participate, it can throw off the whole strategy execution plan.
Without software , it’s your job to follow up with all the people involved in each goal, measure, and project to ensure they update a single spreadsheet. They may never do the updates, or they might unintentionally alter the report in ways you didn’t intend. Or, they might show up to the meeting claiming they have the updated numbers—and your final spreadsheet does not.
With software , reporting is simpler for everyone involved. Each owner is automatically notified to load their data into a central, cloud-based system. They have a structured way to update their data—and they are all kept apprised when the strategy report is complete, so they can prepare for the meeting.
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Strategy Implementation Step #2: Meet as a leadership team to discuss progress.
As we’ve discussed, it’s critical to discuss your strategy on a regular basis so you can adjust it based on tracking results and progress. The focus should not only be on “How did we do?” but on “What can we do to improve our results?” This leadership team meeting is a key step in the strategy execution process.
Without software , you’ll face a wall of challenges. Most notably, it will be difficult to get everyone on the same page before your meeting. You run the risk of some people coming to the meeting with a detailed, 10-page project update, and others coming with a brief overview of how things are going. This can cause a long, disjointed meeting.
With software , you can gather information in a consistent format at a level of detail you choose. If you need more detailed information during your meeting, you can easily access this data through strategy software. Plus, using technology as your presentation medium allows you to move naturally through areas of discussion instead of flipping from page to page. Finally, you can send out meeting and information update reminders, so everyone is prepared ahead of time.
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Strategy Implementation Step #3: Make strategic adjustments or decisions along the way.
Do you have a system in place to reevaluate your strategy in response to external changes? Economic or political events, environmental disasters, or strategic shifts from a competitor could all impact your organization’s strategy. You’ll need to a simple way to evaluate your options, make decisions, and follow through.
Without software , your team may gather in a conference room to discuss strategic issues and make decisions—then walk away, leaving discussion notes on flip charts or white boards. There’s rarely any follow-up on how those decisions are impacting your strategy as a whole, and no one seems to be responsible for taking action on the decisions made.
With software , you can base your discussions on clear, thorough data reports, track those decisions, see the outcome of those decisions over time, and record any analysis or recommendations. Essentially, technology removes the guessing game! The next time you meet you can brief your team on the actions that have taken place, or still need to take place, since the decision was made.
Strategy Implementation Step #4: Create progress reports as you go.
Now that you’ve taken on the task of strategic planning, you’ll want your key stakeholders to know you’re tracking and implementing the strategy in an organized, planned fashion—and that means generating reports.
Without software , you have to create your reports manually. And since different people want to see information in different ways and in varying levels of detail, manual reporting presents a unique challenge. On top of that, you have to be certain that every person creating or updating the reports uses the same data. You wouldn’t want to report two different revenue numbers to two different groups, even if there’s a good reason for it.
With software , you can use a common set of data to create reports for division heads, enterprise employees, boards of directors, city council members, the general public, etc. With the click of a button, you can create templates for easy reproduction every time, and you can publish certain data online—all while knowing with certainty you’re using the most up-to-date version of the report. (Every report is time-stamped and dated.) Using software for report creation is one of the ways technology can be most helpful in implementing your strategic plan.
- Strategy Map Software: The Proven Way To Stay On Course
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Nail Your Strategy Implementation With ClearPoint
You made it! Don’t be overwhelmed—once you get in the rhythm, this will become a “living” strategy implementation process ingrained in your organization.
When everyone in the company starts to automatically consider how the decisions they make will impact the overall strategic vision, you’ll know you’ve nailed your strategic implementation. Beyond that, you’ll likely be saving thousands of hours and potentially tens of millions of dollars by shifting your focus away from goals and projects that aren’t relevant to your long-term strategy. You can make it all happen simply and seamlessly using a tool like ClearPoint, which keeps you on track with consistent monitoring and reporting.
If you feel certain after reading chapter 7 that technology will help you better implement your strategy, why not give ClearPoint a try? ClearPoint has made strategy implementation a breeze for hundreds of companies. If you’d like to learn more about it—and see how it works—schedule a demo and we’ll show you around!
- A Thorough Strategy Management Process & Checklist
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What are the 5 steps to strategy implementation?
Effective strategy implementation typically involves the following five steps:
- Setting Clear Goals: Define specific, measurable objectives that align with the organization's vision and mission. - Allocating Resources: Allocate sufficient resources, including budget, personnel, and technology, to support strategy execution. - Assigning Responsibilities: Delegate tasks and responsibilities to individuals or teams with the necessary skills and expertise. - Monitoring Progress: Regularly track and assess progress towards goals, adjusting strategies as needed to address challenges or capitalize on opportunities. - Reviewing and Improving: Continuously evaluate the effectiveness of the implemented strategy, learning from successes and failures to refine future initiatives.
What are common challenges to strategy implementation?
Common challenges to strategy implementation include:
- Resistance to Change: Employees may resist new processes or systems required by the strategy. - Lack of Resources: Inadequate budget, staffing, or technology can hinder execution. - Poor Communication: Unclear objectives or insufficient communication can lead to misunderstandings. - Ineffective Leadership: Weak leadership support or inconsistent direction can derail implementation efforts. - External Factors : Market shifts, regulatory changes, or competitive pressures may impact strategy execution.
What are some solutions to overcoming a lack of common understanding of a strategy?
To overcome a lack of common understanding of a strategy, consider these solutions:
- Clear Communication: Clearly communicate the strategy's goals, objectives, and expected outcomes to all stakeholders. - Training and Education: Provide training sessions or workshops to educate employees about the strategy's relevance and their role in its implementation. - Visual Aids: Use visual aids such as diagrams, charts, or infographics to illustrate key concepts and processes. - Feedback Mechanisms: Establish feedback mechanisms to encourage questions, clarify doubts, and address concerns about the strategy. - Leadership Alignment: Ensure that leadership is unified and consistently reinforces the strategy's importance and benefits.
How can you ensure effective strategy meetings?
To ensure effective strategy meetings, follow these best practices:
- Preparation: Set clear meeting objectives, prepare an agenda, and distribute relevant materials in advance. - Engagement: Encourage active participation from all attendees, seeking diverse perspectives and input. - Focus: Stay focused on strategic priorities and key decisions, avoiding tangential discussions. - Actionable Outcomes: Document action items, decisions, and next steps with assigned responsibilities and timelines. - Follow-Up: Schedule follow-up meetings as needed to monitor progress and address any issues that arise.
What are the benefits of using strategy software?
Using strategy software offers several benefits, including:
- Centralized Data: Consolidates strategic plans, goals, performance metrics, and progress reports in one accessible platform. - Collaboration: Facilitates collaboration and real-time communication among team members and stakeholders. - Automation: Automates routine tasks such as data analysis, reporting, and performance tracking, saving time and reducing errors. - Visualization: Provides visual dashboards and reports to simplify complex data and facilitate informed decision-making. - Integration: Integrates with other organizational systems, enhancing data accuracy and operational efficiency. Implementing strategy software enhances transparency, agility, and alignment across the organization, supporting effective strategy execution and performance management.
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From Strategy to Execution: How to Create a Sustainable, Repeatable Implementation Plan
By Kate Eby | December 14, 2017
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In this article, you’ll learn the fundamental elements of a strategic implementation process, and how you can create a comprehensive implementation plan. We’ve also included free, downloadable implementation plan templates to get you started.
Included on this page, you’ll find the components of an implementation plan , how to write an implementation plan , and tools for successful implementation planning .
What Is an Implementation Strategy?
An implementation strategy is based on a strategic plan , which defines the strategy used to accomplish certain goals or make decisions. Organizations can make strategic plans to guide organizational direction, a particular department’s efforts, or any project or initiative.
Implementation strategy is the process of defining how to bring the strategic plan to life. To execute the objectives outlined in the strategic plan, you must define how you will implement each aspect, from funding and personnel to organization and deliverables. Therefore, without an implementation strategy, it can be difficult to identify how you will achieve each of your stated goals and objectives.
![in a business plan strategy and implementation section covers Ray McKenzie](https://www.smartsheet.com/sites/default/files/ic-ray-mckenzie.jpg)
Ray McKenzie is the Founder and Managing Director of Red Beach Advisors . He breaks down the differences between strategy, implementation, and execution: “Implementation planning is the act of developing a tactical plan to complete a strategic initiative. Strategy is the overarching plan to move the organization, department, or project forward. Implementation is the act of putting the strategy into place utilizing resources within an organization or department. Execution is completing the tasks as part of the implementation plan to complete the strategic initiative through resources of the organized team.”
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What Is the Strategic Implementation Process?
The strategic implementation process refers to the concrete steps that you take to turn your strategic plan into action. The implementation tactics you use and steps you take will depend on the specific undertaking, organization, and goals.
A strategic implementation plan (SIP) is the document that you use to define your implementation strategy. Typically, it outlines the resources, assumptions, short- and long-term outcomes, roles and responsibilities, and budget. (Later on, we’ll show you how to create one.) An SIP is often integrated with an execution plan , but the two are distinct.
The SIP outlines the activities and decisions necessary to turn the strategic goals into reality, and the execution plan is a schedule of concrete actions and activities to achieve goals and drive success. You can consider your strategy “implemented” once you determine that you have the requisite resources to meet your strategic needs, but you haven’t “executed” until you’ve actually taken action and achieved objectives. You can read more about the differences between strategy, implementation, and execution in this article by the Harvard Business Review .
The strategic implementation process is often compared to the following activities:
![in a business plan strategy and implementation section covers Jen Hancock](https://www.smartsheet.com/sites/default/files/IC-Jen-Hancock.jpg)
Jennifer Hancock is the author of several books and Founder of Humanist Learning Systems , an organization that provides online personal and professional development training in humanistic business management, along with science-based harassment training. She describes the difference between organizational and implementation planning: “Organizational planning is the structure of the organization: What work needs to be done? How does it relate to the other work that needs to be done? Who is responsible for getting it done? How are the parts of the organization going to work together to accomplish shared objectives? Implementation planning has to do with specific projects and processes. For instance, an organization may have an HR department — that is, organizational planning. Implementation is when the HR department rolls out a new set of benefits or a new health care plan.”
![in a business plan strategy and implementation section covers Organizational Change Management](https://www.smartsheet.com/sites/default/files/IC-Organizational-Change-Management.jpg)
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- Strategic Management Process: This is the ongoing effort to manage an organization, including both the decisions and actions that flow from the organizational strategy. Continuous strategic management can inform organizational planning by providing a strategy that outlines the organization’s goals.
- Change Management: Change management is how you prepare and manage organizational planning, from the high-level processes and culture down to individual roles. Effective change management involves strategy and careful monitoring so that you can plan for change rather than react to it.
![in a business plan strategy and implementation section covers Change Management Process Template](https://www.smartsheet.com/sites/default/files/IC-Change-Management-Process-Template_WORD.png)
Download Change Management Process Template
- Differentiated Planning: This is a reordering method that you can use to identify which resources you need based on the frequency with which you typically use them. Separate the items on your reorder list into three categories: routine, regular, and rare. This will give you a rough idea of the different demand levels for each resource, so you don’t have to spend time considering whether or not to restock. Because identifying and accumulating resources is an important component of implementation planning, it’s useful to understand differentiated planning.
Why Implementation Is Important
Implementation planning largely determines project success because without it, your strategic goals remain unactionable. Therefore, implementation is the necessary step that transforms your strategic plans into action to achieve your goals.
There are many examples where implementation planning heightens project success. In fact, the Harvard Business Review reported that companies with an implementation and execution plan saw 70 percent greater returns.
McKenzie says that implementation planning is critical to project success. “This is the stage which allows the planned strategy to be executed,” he says. “The primary benefits to implementation and implementation planning are the abilities to outline the tasks needed to complete the project, identify the personnel and resources needed, and document the timeline for project completion to ensure you’re meeting the strategic goals.”
Hancock agrees. “If you don’t implement your plan — you don’t get anything done,” she says. “So, implementation is crucial. [Even] if you have the best plan in the world, it’s totally irrelevant if you don’t put the plan into action,” she adds.
![in a business plan strategy and implementation section covers Fiona Adler](https://www.smartsheet.com/sites/default/files/IC-Fiona-Adler.jpg)
Fiona Adler writes about entrepreneurship at DoTheThings.com and is the Founder of Actioned.com , a productivity tool for individuals and teams. With an MBA, multiple business successes, and a family living in a foreign country, she enjoys pushing the envelope to get the most out of life and loves helping others do the same. Adler explains that implementation is often more crucial than the strategy itself. She says, “In my opinion, implementation is far more important than strategic planning. After all, it doesn't matter if you have the best plan in the world. All that really matters is what you end up doing!”
The practice of implementation planning is also important in some of today’s organizational shifts. Most notably, implementation plays a part in the current shift from reactionary to strategic companies — in other words, organizations that plan for change and adaptation rather than react to it. Additionally, implementation supports the movement toward employee-oriented organizations, which it does by valuing communication, encouraging mutually-supported goals, and emphasizing accountability. Implementation planning is necessarily a human (and team) endeavor and making it a part of your daily processes helps ensure collaboration, trust, and transparency among project team members all the way up to C-suite management.
What Is the Implementation Plan of a Project?
Implementation plans are commonly used for discrete projects, technology deployment within a company, and inventory planning. You can also create an implementation plan for personal use if it will help you organize and take actionable steps toward your goal(s).
A project implementation plan is the plan that you create to successfully move your project plan into action. This document identifies your goals and objectives (both short and long-term), lists the project tasks, defines roles and responsibilities, outlines the budget and necessary resources, and lists any assumptions. A project implementation plan sometimes includes a rough schedule, but teams usually set the hard timeline in the execution plan.
In the following sections, we’ll delve deeper into each component of an implementation plan and show you how to write your own.
Components of an Implementation Plan
The following are the key components of and questions that drive a successful implementation plan:
- Define Goals/Objectives: What do you want to accomplish? The scope of these goals will depend on the size of your undertaking.
- Schedule Milestones: While task deadlines and project timelines will be formally set in the execution plan, it’s a good idea to outline your schedule in the implementation phase.
- Allocate Resources: One of the core purposes of an implementation plan is to ensure that you have adequate resources (time, money, and personnel) to successfully execute. So, gather all the data and information you need to determine whether or not you have sufficient resources, and decide how you will procure what’s missing.
- Designate Team Member Responsibilities: Assign roles. This doesn’t necessarily mean you must define who will execute each individual task, but you should create a general team plan with overall roles that each team member will play.
- Define Metrics for Success: How will you determine whether or not you are successful? What data (whether quantitative or qualitative) will you use to measure your results, and how will you accrue the necessary data?
- Define How You Will Adapt: Make a plan for how you will adapt, if necessary, to changes in your plan. Be sure to consider factors outside your control that could significantly alter the schedule or success of your project, and create emergent strategies ahead of time, so you don’t get derailed down the road — doing so helps build a culture of flexibility, agility, and fast action.
- Evaluate Success: In addition to defining your metrics for success, decide how often you will evaluate your progress (e.g., quarterly reviews).
In the following section, we’ll break down each element of a successful implementation plan to show you how to write one yourself.
How to Write an Implementation Plan
Implementation plans are split into sections. Each section should be detailed, combining the information from your strategic plan and incorporating the necessary research and data to make your objectives actionable. Here’s how to write each component in an implementation plan:
- Introduction: The introduction of your implementation plan explains the purpose, vision, and mission statement of your project or initiative. You should identify the high-level risk areas, include any assumptions, and describe how you will identify the value stream in your proposed work.
- Management Overview: In this section, you describe how implementation will be managed. This includes who is managing it, the underlying roles and responsibilities, and key points of contact. You should identify the strategy director, who is the person that develops and steers the strategy (this may or not be the same person who is leading implementation).
- Major Tasks: This is where you list and describe the specific tasks, actions, and targets in implementation. You should also note the status of any tasks that are already in progress.
- Implementation Schedule: You do not need to create a detailed, inflexible task schedule in your implementation plan — we’ll talk later on about how to create a schedule in the execution plan. At this stage, it’s appropriate to simply list the task order and predicted phase durations to roughly outline and allot for all the many moving pieces.
- Security and Privacy: Discuss the privacy features and considerations of the software tools, processes, or information that you may use in implementation. Address security issues and how to handle sensitive information (personal data, medical history, financials, etc.).
- Implementation Support/Resources List: Describe the various tools, activities, and departments that you require to support successful implementation. These might include hardware or software tools, facilities, and additional external human resources or services.
- Documentation: In this section, you must attach any other documentation that supports your implementation plan. This could include your strategic plan, confirmation of adequate materials and resources, and a history of past successful projects.
- Monitoring Performance: Define the metrics by which you will measure success. How and when will you review your progress?
- Acceptance Criteria: How will you define implementation “completion?” This differs from performance monitoring because rather than defining metrics for milestones and appropriate implementation, here, you describe how you will know when you have buy-in from management on your implementation plan.
- Glossary: Define any key terms used in your implementation plan.
- References: Indicate where you received your information, or list people who support your plan.
- Project Approval: If you need management’s approval before moving into execution, this section provides space for official signoff.
To make it easy, you can also use a template to write your implementation plan. This will ensure that you don’t overlook any steps or sections and also provide a professional layout that you can use to deliver to management, clients, or other stakeholders. Download the template for free, and edit the fields to fit the needs of your specific project — for example, for enterprise resource planning (ERP) .
![in a business plan strategy and implementation section covers in a business plan strategy and implementation section covers](https://www.smartsheet.com/sites/default/files/IC-Implementation-Project-Plan-Template_WORD.jpg)
Download Project Implementation Plan Template - Word
Software deployment is another common category of initiative that merits an implementation plan. Use the following template to create a software and systems implementation plan.
![in a business plan strategy and implementation section covers in a business plan strategy and implementation section covers](https://www.smartsheet.com/sites/default/files/IC-Software-Systems-Implementation-Plan-Template_WORD.jpg)
Download Software Systems Implementation Plan Template - Word
Implementation Planning Best Practices
Although you should include all the detailed aspects listed above in your implementation plan, simply having all these components will not ensure success. Instead, you should focus on the process of implementation and foster the following behaviors within your team:
- Create a Designated Implementation Team: An implementation team is the team responsible for ensuring successful implementation of a particular initiative. While it’s possible to move through implementation without creating a specific, organized body to oversee the processes, doing so heightens your chances of success.
- Create a Shared Vision among All Team Members: Establish “why” you are making strategic changes so that team members have both a greater understanding of the root cause and a deeper connection to their work. Ensure individual compliance, so people don’t feel like their voices went unheard. Adler emphasizes, “Involve the people who will actually be implementing the change during the planning phase. Ideally, the idea will even come from them. This inclusion greatly increases the buy-in and commitment that the team has to actually getting the project implemented.”
- Choose a Strong Team Leader: The team leader should coach and educate team members along the way and seek out guidance from past implementation plan leaders to improve upon existing implementation processes within the organization. Adler explains that there can be multiple team leaders with slightly different responsibilities: “Each initiative needs a team. The team includes a ’champion,’ someone who is ultimately responsible for getting the thing done. They should also have a ’management sponsor,’ someone that can help the team get through any blocks they might have,” she says.
- Define Actionable Goals: Stay specific, define current issues, and identify root causes. Methods for defining current problems include brainstorming, surveys, and new member information forms. You can also use the note card method: Ask each team member to answer three questions anonymously ( What is the single biggest issue facing our team?, What will be the most important issue in five years?, What is the best way for our team to be involved in these issues? ), separate the cards into piles with similar answers, and count which answers are the most common within the group. Use the highest ranking similar answers to stimulate discussion of how to proceed.
- Create an Action-Oriented Plan: Regardless of the size or predicted duration of your goals, create a plan focused on incremental action (rather than on continual planning). Small steps add up, so stay positive and focus on the future. That said, Hancock reiterates that your plan must be realistic: “Make sure your plan is reality-based,” she says. “You need to know what problem you really should be solving so that you don’t end up solving proxy problems (problems you think are your problem but really aren’t — an example of this is praying for rain when your real problem is that you need water on your field). You need to know what is really going to impact your problem so that you don’t pray for rain, which doesn’t affect anything. And, finally, you need to know what you really need to do to get the work done. What resources do you need? Do you have the resources you need? Can you get the resources you need? If not, your plan won’t work” she continues.
- Value Communication: The team leader should not only value others’ input, but also make active participation an expectation. Open, honest communication keeps processes transparent and helps generate new ideas.
- Continually Monitor Incremental Success: Perform analysis and hold regular progress meetings to analyze your development. Closely monitoring your progress enables you to make adjustments before crisis hits and allows you to adapt before processes or expectations become solidified. Additionally, treating incremental milestones as successes helps foster a culture where employees feel valued for their contributions. Adler explains, “Building a culture where employees expect that projects will be successfully implemented is important. Celebrate successes and reference previous projects frequently.”
- Involve the Correct People at the Correct Times: This includes defining when and why it is appropriate to involve upper management. As McKenzie says, “Include the critical stakeholders that are part of the project. The beginning of planning should only include the decision makers and not every team member that is part of the project. Outline the critical tasks that are needed first. Once the tasks are outlined, dictate the personnel who will be responsible for the tasks. Once you identify the personnel, then bring in the additional resources to find what other tasks are needed to complete the larger tasks. To draft a proper implementation plan, it is imperative to include the critical stakeholders to outline the initiative.”
- Publicize Your Plan: While you don’t necessarily want every stakeholder’s input at all times during implementation planning, you do want to maintain transparency with other teams and management. Make your plan available to higher-ups to keep your team accountable down the line.
Difficulties in Implementation Planning
While implementation planning is critical to successful execution, there are several hurdles:
- Unless you are disciplined about moving into the execution phase, you can get stuck in planning and never get your project off the ground.
- In any project, you may struggle to gain buy-in from key stakeholders.
- It can also be difficult to break down every goal into an actionable step. If you keep your goals tangible, you can more easily identify targeted actions that will move you toward them.
- No matter how well you plan, all projects have a high propensity for failure. Don’t get discouraged, though — dedicated, strategic implementation planning will raise the likelihood of project success.
Although the above hurdles can be time-consuming and tedious, they are investments that will help you create a culture of trust. Because implementation is an ongoing team effort, you can’t afford to lack buy-in and commitment from any member of your team or direct stakeholders. So, communicate often and honestly, and prioritize teamwork when implementing your strategic plan.
Still, even though inclusion and teamwork are key to a successful strategy, McKenzie reiterates that implementation planning won’t work if too many people are involved. “Implementation planning often gets derailed due to the input from various people that are not involved in the project,” he says. “There needs to be a clear line between the implementation team who is responsible for the execution and final project completion and the customers, internal or external, who are the recipients of the project. The customers can outline their requirements, but the implementation, tasks, and deliverables should be guided by the implementation team,” he concludes.
Adler explains that another common mistake is taking on too much at once. “It takes a lot of work to get something significantly new implemented,” she notes. “For this reason, the fewer initiatives the business takes on simultaneously, the greater the chances of success. Each initiative will take its team members away from their 'normal' work to some degree, and the business needs to be able to support this. If there are six things the business wants to implement, it is better to take on one or two at a time than to try to tackle all six at once,” she points out.
Tools for Successful Implementation Planning
While the implementation plan itself is a relatively low-tech document, software tools can help you track and manage your progress. From Gantt charts to advancements in information and communication technology, you’ll find popular implementation planning tools and their benefits below.
A Gantt chart is a graphical bar chart that you can use as a project timeline, and many software programs exist that allow you to create these online charts. As you move from implementation to execution, a Gantt chart can help you track individual task progress, see relationships among tasks, and identify critical or at-risk tasks.
![in a business plan strategy and implementation section covers Basic Gantt Chart Template](https://www.smartsheet.com/sites/default/files/2020-08/IC-Basic-Gantt-Chart-Template_WORD_1.png)
Download Basic Gantt with Dependencies Template
Excel | Smartsheet
You can use a PERT (program evaluation and review technique) chart to forecast project duration by creating a timeline for individual tasks and identifying dependent tasks. PERT requires you to forecast three separate timetables — the shortest possible, the most likely, and the longest possible — which forces you to stay flexible in your planning, so you can adapt your schedule as factors inevitably change over the course of a project.
When you have successfully implemented your plan, you’re ready to move to project execution. Execution planning and monitoring is outside the scope of this article, but below you’ll find more helpful templates to move your project toward successful completion.
![in a business plan strategy and implementation section covers action plan template](https://www.smartsheet.com/sites/default/files/action-plan.jpg)
Download General Action Plan Template
![in a business plan strategy and implementation section covers in a business plan strategy and implementation section covers](https://www.smartsheet.com/sites/default/files/IC-Project-Timeline-Template.png)
Download Project Timeline Template
![in a business plan strategy and implementation section covers Project Charter Template](https://www.smartsheet.com/sites/default/files/2021-08/IC-Project-Charter-Template.png)
Download Project Charter Template
Excel | Word | Smartsheet
Advancements in information and communication technology (ICT) have led to the development of cloud-based software that allows for anytime, anywhere access and multiple users. This technological capability is especially helpful for group work, in which multiple team members need to access a certain file simultaneously while also avoiding version control issues. For example, organizations commonly use cloud-based software to create a project management system or performance management system.
Using software to manage your implementation plan can provide the following benefits:
- Drive Accountability: By creating a single record of project progress, you build transparency (both in team members and processes) and reliability.
- Keep Everyone up to Date: All users can access the most current information, which, in turn, cuts out unnecessary communication or erroneous double-work.
- Improve Flexibility: Project management software can help you identify bottlenecks and potential problems early on, so you are able to adapt in anticipation. If you are attempting Agile project management, flexibility is crucial.
- Support Organizational Commitment: Using a software tool often provides the transparency necessary to get executives to support your project. Once they have visibility into processes and progress, they will be more likely to grant the buy-in you need to procure resources and succeed.
When deciding which tool to use, consider the following:
- Buying Tools vs. Developing Software Internally: This will depend on the capabilities and availability of your in-house developers as well as on your budget. Additionally, consider whether or not you have the bandwidth to engage with a vendor and maintain the relationship over time.
- Open Source vs. Free vs. Subscription: Open source software provides a great opportunity for organizations with limited budgets and development resources to build on top of the existing open platforms. There are also many free programs available (not open source). However, be wary that free options may have limited functionality. For organizations with larger budgets and a greater need for powerful functionality, most paid platforms bill on a subscription basis.
- Usability Requirements: Consider your team’s skill level. While you might be drawn to a tool with fancy functionality, it will be pointless (and perhaps even detract from project success) if it is too difficult for your team to use or learn.
Ultimately, software tools are a fantastic way not only to elevate the accuracy of tracking project metrics and progress, but also to save time, build flexibility, and stimulate communication among your team.
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Strategy Implementation: The 6 Step Process
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What is Strategy Implementation?
Strategy implementation is the process used to ensure a strategic plan is executed. It involves translating the high-level goals and objectives outlined in a company's strategic plan into specific actions and initiatives that can be carried out by employees at all levels of the organization.
As a whopping 9 out of 10 organizations fail to implement their strategies, you can’t just create a strategic plan and leave it on the shelf—make sure you have a solid strategy implementation process in place to bring it to life.
In our six-step strategy implementation process, you will transform your static, inactive plan into a living, dynamic, and successful strategy implementation. Read our article on factors affecting strategy implementation to develop an even deeper understanding of strategic implementation.
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6-Step Strategy Implementation Process
The implementation process should follow a strategic analysis and strategy formulation phase. After you’ve identified your business problem and strategy to tackle it, you should follow these key steps to put your strategy into action:
- Choose your strategy framework
- Build your plan
- Define projects and KPIs
- Establish your strategy rhythm
- Implement strategy reporting
- Link performance to strategy
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Here is our 6-step process guide to strategy implementation to ensure your new strategy evolves from a plan to strategic implementation.
Step #1: Choose your strategy framework
Strategy is something that should be embedded in everything an organization does.
It must be part of the DNA of both the organization and its people. But if you don't make an effort to call it out explicitly, you won't get the focus or traction you need.
Start with a simple framework that establishes a strategy lexicon everyone understands and can get behind. Whenever someone asks, "how are our strategic objectives going?", everyone must be on the same page regarding what it actually means.
For example, at Cascade , we use the following "strategy house" to define the different elements of our strategy:
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We walk you through this approach in our How to Write a Strategic Plan Guide , where you’ll also find a free template you can download to jump-start the development of your strategy.
It gives you a clear way to talk about strategy implementation and avoids using unnecessary jargon.
We've deliberately chosen to include only a vision statement rather than the more popular “ vision and mission ” combo because we found that people struggle to understand the difference between those two.
If you need to add more depth to your strategy, consider using a strategic planning framework such as the Balanced Scorecard or McKinsey's Strategic Horizons .
However, whichever strategic framework you choose, simplicity should remain your top priority. All of the frameworks in our guide pass this test with flying colors!
Step #2: Build your plan and set clear goals
The next step of our strategy implementation process is where you start creating your roadmap to success.
Now that you've got your framework in place, you're ready to move on to the actual creation of your strategic plan. We've developed a comprehensive guide on how to write a strategic plan , so we won't go into details here.
But assuming you're using a framework similar to the one above, here's how we'd suggest approaching the creation of your implementation plan with your key stakeholders:
1. Bring together your management team: Gather the leaders of your organization (founders, CEO, directors, etc.) to agree on your vision. You might do this in one workshop but have them engaged with it regularly. Have them read this article to keep everyone on the same page.
2. Define values: At the same workshop, write down the values that the organization holds. They’re crucial for your company’s culture, so go through this article to make the process smoother.
3. Align on strategic priorities : Finally (same workshop still), write down 3 or 4 Strategic Focus Areas the team thinks need to be addressed to reach the vision.
4. Co-create objectives with your teams: Take your basic framework back to your team(s) and have them independently input ideas for strategic goals and objectives under each Focus Area. You must involve them in the planning process and give them a voice. This will ensure buy-in and motivation to implement your business strategies.
💡 Tip : You might want to assign one Focus Area to each member of your leadership team and have them lead the charge for getting that Focus Area fleshed out. This is a great way to ensure buy-in to the final product of your strategic plan.
📚 Recommended read: The Right Way To Set Team Goals
5. Make a final check: Once you've fleshed out the strategic objectives, get back together as a group and ask yourself a series of hard questions:
- If we deliver each of these strategic objectives under a given Focus Area, will we have nailed that Focus Area?
- If we deliver all of our Focus Areas, will we reach our vision?
- Will our values help or hinder us along the way?
📚 Recommended read: How To Effectively Co-create Strategy At Your Organization (Summary and recording of the workshop with Illana Rosen, Director of Innovation and Strategy at Old Navy)
Step #3: Define KPIs and projects
Now it’s time to cover the bottom layer of our strategy house: projects and key performance indicators (KPIs).
That's part of the strategy implementation process where top management should empower people throughout the organization to come up with their projects and KPIs to measure success.
Step 3 of our process guide to strategy implementation is to define your KPIs and create effective projects . You need actionable steps (projects) and a way to measure progress toward your strategic objectives (KPIs).
KPIs are one of the oldest management tools around. And for a good reason—they work. They keep you and your team members honest about progress and focused on outcomes.
They need to become your beacons for implementing strategy. Here are a few tips when it comes to coming up with your own:
- Keep them simple: Don't try to come up with complex ratios that only a small group of people understand. Make them simple and relatable to everyone in the organization.
- Choose at least 1 KPI for each of your strategic objectives : In general, it’s best to have 1-3 KPIs per objective. Too many KPIs can lead to confusion and dilute focus. However, the exact number will depend on the complexity of the objective and available resources. If an objective is particularly complex, it may require more KPIs to adequately measure progress.
- Make it easy to measure them quickly: Large organizations have hundreds of metrics, with each unit and function tracking them in their own set of preferred tools and applications. Bring them under one roof so you can get real-time insights.
- Don't make them all about the $$$: Sure, profit and revenue might be your end-game, but KPIs should be the drivers of those things—measuring the outcomes alone adds little value.
Here’s an example of focus areas, related strategic objectives, and assigned KPIs:
Focus area: Operational Excellence
Strategic objective: Reduce waste in the manufacturing process by 15% within the next year
- Scrap rate : Measures the percentage of defective products or materials that are discarded during the manufacturing process.
- Overall Equipment Effectiveness (OEE) : Measures the overall efficiency of manufacturing equipment.
- Cycle time : Measures the amount of time it takes to complete one unit of production.
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One final point: You need to update the progress of your KPIs at least once per month, or you risk quickly losing focus on them. Spend the time now as part of your strategic planning process to figure out how to access the stats and data you need.
Projects are the specific initiatives and actions that will help the organization achieve its strategic goals. Here are some steps to create effective projects in the strategy implementation process:
- Make sure your projects are aligned with your overall business strategy .
- Prioritize the projects that will have the most significant impact, and define specific project objectives that are SMART (specific, measurable, achievable, relevant, and time-bound).
- For each project, you should have a detailed project plan that includes timelines, milestones, and key stakeholders.
- Assign teams with the right skills and knowledge to execute the project, monitor progress, and adjust as needed.
- Once the project is complete, hold a retrospective meeting. Evaluate the outcomes, identify successes and areas for improvement, and use this information to inform future projects.
📚 Recommended read: Free Implementation Plan Templates And Examples
Step #4: Deal with business-as-usual
Step 4 in our guide to strategy implementation is where you overcome business-as-usual.
The ironic thing about strategy implementation is that everyone acknowledges its importance, but it's often the first thing to be forgotten about when the going gets tough.
People get so caught up in the day-to-day that they don't have time to focus on the big-picture items that will keep the organization moving forward. This rapidly becomes a self-fulfilling cycle and is one of the most common reasons strategies fail .
Here are some tips to help you break the cycle:
- Meet often to discuss progress: We'd suggest a minimum of quarterly reviews for higher-level objectives, but monthly would be a great place to start until things get bedded in.
- Determine the attendees: You'll need the leadership team at a minimum—but you also need to involve the rest of the organization. The more they engage with the overall strategy, the stronger the ownership they feel.
- Be conscious of time: Specify the end time and always respect it. Allocate the last 10 minutes (or as many as you need) to “next steps”. Reviewing progress without the next steps is meaningless.
- Define the meeting structure beforehand: What metrics will you discuss? For how long? Which reports will be used? More on this in step #5 below.
Step #5: Implement consistent & simple strategy reports
Step 5 of our process guide to strategy implementation focuses on strategy reporting .
Once you've put your strategy into action, it's important to review and adapt it regularly to ensure it's still on track to meet your business goals. This is where strategy reports come in handy.
Now that your meetings are in place, you'll want to choose a consistent way of reporting the progress of your strategy implementation . The main objectives of this report should be:
Consistency
Set up a regular schedule for reviewing your strategy reports. This could be weekly, monthly, or quarterly—whatever works best for your business. Everyone should know what to expect and what they need to update before the meeting(s).
The progress report should give an at-a-glance view of how the strategy is progressing. Identify the key metrics that are most important to your business, and focus on those when reviewing your reports and dashboards .
Accountability
Ensure that the report includes the names of the owner of each goal (accountability), as well as the names of the people getting things done (recognition).
Conclusions
Your next steps. Your action plan. What will be done to get to desired outcomes? The strategy report needs to include not only an overview of how the strategy looks now but how it's progressing over time. Try to include a comparison period or graphs/charts that show progress over time to ensure momentum is maintained.
Strategy reports will help you look for trends and patterns in your data. Are there areas where you're consistently exceeding expectations? Are there areas where you're consistently falling short? Use this information to make informed decisions about how to adapt your strategy.
And don't forget - adapting your strategy doesn't mean giving up on it entirely. It simply means making adjustments and tweaks to ensure you're staying on track and achieving your goals. Sometimes, a small tweak can make a big difference in your results, so don't be afraid to make changes as you go.
👉 How Cascade can help you:
You should be able to create, customize, and share strategy reports with your team with ease. Even if you are not a professional business data analyst. That’s where Cascade comes in.
With a user-friendly interface, you’ll be able to stay organized and focused on your strategic goals.
![in a business plan strategy and implementation section covers in a business plan strategy and implementation section covers](https://cdn.prod.website-files.com/63f6e52346a353ca1752970e/6452afc3191ed28df8e170a3_ReportMock-C%20(2).png)
But you’ll be able to do more than just create progress reports; Cascade helps you do work that matters—accomplishing business outcomes. Imagine how you would use the extra 2 hours if you wouldn’t have to fill out the spreadsheets to analyze and report on progress.
Step #6: Link performance management with strategic management
Linking performance reviews to strategy, the first five steps of our process guide to strategy implementation are the absolute basics to ensure that you have success implementing and executing your strategy .
But organizations that truly succeed are those who manage to weave strategy implementation into the fabric of their existence. An easy way to get started with this is to create a formal link between strategic management and performance reviews.
Nothing shows people how important strategy is more than when it impacts their reviews and potentially even their reward and remuneration. Here are a few ways to do it:
- Build a strategic management system that has these performance review links built into its HR processes.
But even if you're doing performance reviews the old-fashioned way, you can still make a point of awarding specific credit to employees who embrace strategy execution in their role and can demonstrate how they've contributed.
- Encourage your managers to talk to people about strategy regularly. Consider creating a 1:1 template that managers can use which highlights how a person's goals contribute to the strategy.
- Expose your strategy to your people. Lack of communication is a common pitfall that prevents successful strategy execution. If you only present your strategy in PowerPoint, people won’t remember it. Help your people align with the plan by having them access it at will.
👉 How Cascade can help:
You should see at a glance how connected your functional units are to your strategic goals, giving you the context you need to make informed decisions.
With Cascade, you get a complete view of alignment within your organization and its teams.
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You’ll be able to easily evaluate how the performance of each initiative and team contributes to the success of your strategy. This will help you identify areas for improvement and make data-driven decisions that drive your business forward.
Key Components To Support Successful Strategy Implementation
A well-written implementation plan is not enough to guarantee successful strategy execution . There are several key components crucial to support effective strategy implementation in an organization. Here’s why you should pay attention to:
Strategic alignment
Ensure that the strategy is aligned with the overall vision and mission of the organization, as well as the organization's core values. It’s essential to have clarity and unity across all levels of the organization.
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Assign ownership of specific tasks and responsibilities to individuals or teams within the organization, and hold them accountable for achieving their objectives. This will promote ownership, commitment, and a sense of responsibility in your team.
Resource allocation
Ensure that the necessary resources, including financial, human, and technological resources, are allocated appropriately to support the implementation of the strategy. Without the right resources, your strategy is just a piece of paper.
📚 Recommended read: Resource Allocation: How To Do It Effectively (+ Templates)
Performance measurement
You should have a transparent performance measurement system in place to track progress. This way, you can easily identify any areas that are underperforming and take corrective action before it affects your overall objectives. Regularly monitor and report on these metrics to track your progress and adjust your strategy accordingly.
Organizational structure
Design your organizational structure to support the implementation of your strategy. Clearly define roles, responsibilities, and decision-making processes to avoid confusion and maximize efficiency.
Effective systems, including processes, procedures, and tools, can help ensure that resources are allocated appropriately and that performance is monitored and evaluated effectively. Use the right systems to simplify your processes and streamline your workflow.
Remember, a well-written implementation plan is just the beginning. To guarantee successful strategy execution, pay attention to these key components. If you’re not sure if you have them covered, try McKinsey’s 7S Model to identify potential implementation constraints.
Benefits of a well-executed strategy implementation
Here are some of the key advantages of an effective strategy implementation process:
- Increased revenue: When everyone in the organization is working toward the same objectives, it becomes easier to identify and pursue new growth opportunities.
- Improved operational efficiency: When your team understands their roles and responsibilities and is working toward common goals, they're better able to collaborate and optimize their workflows. This means smoother sailing and less hiccups along the way.
- Better decision-making: With a solid strategy in place, leaders can use it as a guidepost when making important decisions, ensuring they stay aligned with the organization's overall goals and objectives. No more flailing around in the dark!
- Increased employee satisfaction: By involving employees in the strategy development process and regularly communicating progress updates, organizations can foster a sense of ownership and accountability among their teams. Happy employees = happy workplace.
- Enhanced reputation: When a business delivers on promises and consistently exceeds customer expectations, it establishes itself as a leader in its industry and builds a loyal customer base.
- Faster adaptability: By regularly reviewing and updating the strategy, organizations can stay ahead of the curve and be better positioned to pivot in response to new challenges or opportunities. Flexibility is key!
Strategy Implementation Best Practices And Final Tips
Here are some final tips and best practices to help you implement your strategies like a pro:
Be decisive and go all in
No action plan is perfect, so don’t get too attached to it. When you spot opportunities or mistakes in your reviewing meetings, act on them decisively. Change is not only natural but necessary to learn and adapt at light speed to the market’s conditions.
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Guide decision-making with good strategies
Frame your strategy as choices. The company’s direction must be clear enough that it educates your people’s decisions when they reach crossroads. And they reach crossroads multiple times per day.
Get rid of static tools
Refining your strategy faces massive friction without a dynamic tool. That means wasting time, losing peace of mind, and ultimately losing money. Cascade removes this friction from all the stages of your strategy refinement, from planning to reporting , and even aligning .
Leverage data analytics
Use data analytics to inform your strategy implementation decisions. Data analytics can help you to identify trends, opportunities, and potential roadblocks, and to make data-driven decisions that support your strategic goals.
If you are struggling to discover insights because your data and metrics are scattered across multiple business and project management tools, Cascade will make your life easier.
By integrating your metrics into one centralized source of truth , you'll have access to all performance data in one place. This makes it simple to transform statistical information into actionable insights and compelling narratives with effective data storytelling.
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Cascade’s real-time dashboards are designed to help you monitor key sets of data or metrics in real time, giving you the visibility you need to stay on top of what's important.
And with customizable features, you can tailor your dashboard view to suit your needs, making it easy to share insights with your team and keep everyone aligned.
Follow these tips and best practices, and let Cascade help you bring your strategy implementation game to the next level.
📚 Recommended read: Best Strategy Software: 8 Possible Roads To Strategy Execution (2023)
Implement strategies with Cascade 🚀
Working your way through our 6-step process guide to strategy implementation isn't something you'll be able to do overnight. It will take a good few weeks and probably a few iterations. But don't let that be an excuse not to start.
We can tell you without question that when our customers follow the above process, their strategy implementation plan succeeds far more often than it fails. This is an integral component of effective strategic management and shouldn't be overlooked.
By incorporating Cascade into your strategy implementation process, you can simplify your approach and maximize your chances of success. With Cascade's real-time dashboards, centralized business data, and full visibility into performance, you can stay focused and mitigate risks to ensure long-term success.
So why not take the first step today and incorporate Cascade into your strategic management process?
Experience the power of Cascade for yourself by taking a tour of our platform or booking a 1:1 demo call with one of our in-house strategy experts.
Other Related Strategy Implementation Templates
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Strategy Implementation FAQs
What is the difference between strategy implementation and strategy formulation.
Strategy formulation is the process of developing a strategic plan, while strategy implementation is the process of executing that plan by coordinating and communicating with different departments and individuals.
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- What is an implementation plan? 6 steps ...
What is an implementation plan? 6 steps to create one
An implementation plan—also known as a strategic plan—outlines the steps your team should take when accomplishing a shared goal or objective. This plan combines strategy, process, and action and will include all parts of the project from scope to budget and beyond. In this guide, we’ll discuss what an implementation plan is and how to create one.
Projects require planning to be successful. Would you build a house without a blueprint? Probably not, because nailing pieces of wood together without a plan could lead to disaster. The same concept is true in the corporate world. An implementation plan functions as the blueprint for any shared objective. Your plan should include everything from the project strategy, to the budget, to the list of people working on the project.
In this guide, we’ll discuss what an implementation plan is and how to create one. These steps can help you and your team prepare for projects both big and small.
What is the purpose of an implementation plan?
The purpose of an implementation plan is to ensure that your team can answer the who, what, when, how, and why of a project before moving into the execution phase. In simple terms, it's the action plan that turns your strategy into specific tasks.
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A good way to know whether your implementation plan is effective is to hand it to someone outside of your team and see if they can understand the project in its entirety. Your implementation plan should leave no questions unanswered.
How to create an implementation plan in 6 steps
If you want your implementation plan to be comprehensive and beneficial to your project team, you’ll need to follow specific steps and include the right components. Use the following steps when creating your plan to reduce the risk of gaps in your strategy.
1. Define goals
The first step in the implementation process is defining your goals . Determine what you hope to accomplish when your project is complete, like whether you hope to win over a new marketing client or revamp your internal content strategy. Starting with your project objectives in mind can help flesh out your project plan.
Tips to consider:
Ask questions: When defining your goals, you and your team may want to ask questions about your project such as, “What are we trying to achieve with this project? What deliverables do we hope to produce? Who are the stakeholders we plan to share our project deliverables with?”
Brainstorm risk scenarios: Although you’ll perform a more in-depth risk assessment later on in your implementation plan, brainstorming potential risk scenarios early on gives you a more realistic idea of what you’re able to achieve.
2. Conduct research
Once you have a broad idea of the project goals you want to achieve, you can hone in on these goals by conducting research such as interviews, surveys, focus groups, or observations. Your research should come from key experts in your field. These experts may be team members or external stakeholders. Your research outcomes should include a list of what your project timeline, budget, and personnel may look like.
Collaborate using shared tools: Collaboration is easier when you have the right communication tools in place to do so. Use a team collaboration tool to share your project goals and get feedback from others, regardless of their location.
3. Map out risks
You brainstormed risk scenarios in step one of your implementation strategy, and in step three, you’ll map out all the potential risks you may face in your project. Risks can include anything from paid time off and holidays to budget constraints and loss of personnel.
A great way to map out your risks is by using a risk register. This tool will help you prioritize project risks and prepare for them accordingly. You can also conduct a SWOT analysis , which will identify any weaknesses or threats affecting your project.
Be flexible and proactive: Mapping out risks is more than just a preparation strategy. If you identify preventable risks during this stage of the implementation plan, you can take action to prevent those risks. This may mean adjusting your initial project goals.
4. Schedule milestones
Scheduling your project milestones is an important step in the planning process because these checkpoints help you track your progress during execution. Milestones serve as metrics—they are a way to measure how far you’ve come in your project and how far you have left to go.
To visualize project milestones and keep your entire team on track, use a Gantt chart . With a Gantt chart, you can visually lay out your implementation schedule and show how long you think each task will take.
Add wiggle room: Things don’t always go as planned, even if you do everything in your power to a schedule. By adding wiggle room to your schedule, you can ensure your project stays on track instead of keeping tight milestones and failing to meet them.
Clarify dependencies: Dependencies are tasks that rely on the completion of other tasks. Clarifying your dependencies makes it easier to keep the project on track and hit your milestones.
5. Assign responsibilities and tasks
Every action plan must include a list of responsibilities with team members assigned to each one. By assigning responsibilities, you can assess the performance of each team member and monitor progress more closely. Using a RACI chart can be an effective project management tool for clarifying roles and responsibilities.
Assigning responsibilities is different from assigning individual tasks. One team member may be responsible for overseeing the project review, while you may assign three other team members to handle the delivery and communication of the project to various teams for review. When you assign responsibilities and tasks, be sure to make your expectations clear.
Communication is key: When you assign roles, responsibilities, or tasks, it’s best to communicate why you’re choosing one team member over another. Instead of letting team members question why they have specific roles, you can use this step in the planning process as an opportunity to highlight team member strengths.
Track responsibilities in a shared tool: Having a shared tool, like project management software, can give team members clarity on who's doing what and by when.
6. Allocate resources
Resource allocation is one of the best ways to reduce risk. If you can plan out what resources you need for your project and ensure those resources will be available, you’ll avoid the risk of running out of resources mid-project. If you notice that you don’t have enough resources in this step of the implementation process, you can adjust your project accordingly before it kicks off.
Resources may include money, personnel, software, equipment, and other physical or technical materials. Time can also be a resource because the team members you need to complete the project may be working on other projects.
Tips to consider: Ask yourself the following questions when identifying available resources for your project:
What is the project’s priority level?
Who is available to work on this project?
What budget or tools are available?
What additional resources do we need?
Who needs to approve the resource allocation plan?
Following these steps as you create your implementation plan will increase the likelihood of hitting your project goals. Having a checklist of the items to include in your implementation plan can also lead to successful implementation.
What to include in an implementation plan
Knowing how to create your implementation plan is crucial, but you also need to know what to include in your plan. This checklist includes the six most important items you’ll want to consider if you want to move forward with a successful project.
1. Objectives
You’ll outline your project objectives in step one of the implementation process. Set your goals and decide what metrics your team will use to measure to monitor progress. By clearly identifying your project objectives, you and your team can measure progress and performance as you move forward.
2. Scope statement
You’ll set the scope of your project in step two when conducting research. Your project scope statement should outline the boundaries you’ve set for your project and broadly define what goals, deadlines, and project outcomes you’ll be working toward. Defining your project scope in the implementation plan can help prevent scope creep when you’re farther along in the project.
3. Outline of deliverables
Deliverables are the tangible goals of your project. Outlining the deliverables you hope to create can serve as a resource when managing time frames, delegating tasks, and allocating resources.
4. Task due dates
Although the project timeline may change as your project progresses, it’s important to clarify your expected due dates during implementation planning. When you estimate task due dates, you can schedule milestones around these due dates and plan for project completion. You will commonly see Gantt charts used for strategic planning and implementation planning. This is because Gantt charts display information in a follows a linear path, similar to a timeline.
5. Risk assessment
You’ll conduct your risk assessment in step three of the implementation process. Whether you use a risk register , SWOT analysis , or contingency plan to identify risks , be sure to include these documents in your plan. That way, others involved in the project can look through your findings and potentially help you prevent these risks.
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6. Team member roles and responsibilities
You assigned roles and responsibilities to team members in step five of your plan, and keeping a detailed record of what these are can hold everyone accountable. Whether you use a RACI chart or another tool to clarify team member roles, there should be a place in your plan for everyone to refer to in case questions arise.
Your implementation plan will likely be unique to the project you're working on, so it may include other components not listed above. However, you can use the six items above as your guide so you know your plan is comprehensive.
Many aspects of project implementation overlap with strategic planning. As a project manager , working on the project implementation plan while you are also working on the strategic plan can help minimize the total time spent on planning.
Another way to save time during the planning process is to house all of your plans in a work management platform. When your project team is ready to start the implementation process, everything is in one convenient place.
Benefits of having an implementation plan
There are many benefits to implementation planning, with the top benefit being an increased chance of project success. Implementing a project plan creates a roadmap for executing your project so you can prevent issues from occurring.
Other benefits to having an implementation plan include:
Improved communication between team members and key stakeholders
Better organization and management of resources
Increased accountability for everyone involved in the project
More structured project timeline and daily workflow
Easier collaboration between team members
Going straight into the execution phase without an implementation plan may feel like walking on stage to give a speech without knowing what you’re going to say. Preparation is key for top-notch performance.
Simplify implementation planning
Knowing the steps for implementation planning is the foundation of project management. A well-planned project leads to a successful project.
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Business Plan Example and Template
Learn how to create a business plan
What is a Business Plan?
A business plan is a document that contains the operational and financial plan of a business, and details how its objectives will be achieved. It serves as a road map for the business and can be used when pitching investors or financial institutions for debt or equity financing .
![in a business plan strategy and implementation section covers Business Plan - Document with the words Business Plan on the title](https://cdn.corporatefinanceinstitute.com/assets/business-plan1-1024x682.jpeg)
A business plan should follow a standard format and contain all the important business plan elements. Typically, it should present whatever information an investor or financial institution expects to see before providing financing to a business.
Contents of a Business Plan
A business plan should be structured in a way that it contains all the important information that investors are looking for. Here are the main sections of a business plan:
1. Title Page
The title page captures the legal information of the business, which includes the registered business name, physical address, phone number, email address, date, and the company logo.
2. Executive Summary
The executive summary is the most important section because it is the first section that investors and bankers see when they open the business plan. It provides a summary of the entire business plan. It should be written last to ensure that you don’t leave any details out. It must be short and to the point, and it should capture the reader’s attention. The executive summary should not exceed two pages.
3. Industry Overview
The industry overview section provides information about the specific industry that the business operates in. Some of the information provided in this section includes major competitors, industry trends, and estimated revenues. It also shows the company’s position in the industry and how it will compete in the market against other major players.
4. Market Analysis and Competition
The market analysis section details the target market for the company’s product offerings. This section confirms that the company understands the market and that it has already analyzed the existing market to determine that there is adequate demand to support its proposed business model.
Market analysis includes information about the target market’s demographics , geographical location, consumer behavior, and market needs. The company can present numbers and sources to give an overview of the target market size.
A business can choose to consolidate the market analysis and competition analysis into one section or present them as two separate sections.
5. Sales and Marketing Plan
The sales and marketing plan details how the company plans to sell its products to the target market. It attempts to present the business’s unique selling proposition and the channels it will use to sell its goods and services. It details the company’s advertising and promotion activities, pricing strategy, sales and distribution methods, and after-sales support.
6. Management Plan
The management plan provides an outline of the company’s legal structure, its management team, and internal and external human resource requirements. It should list the number of employees that will be needed and the remuneration to be paid to each of the employees.
Any external professionals, such as lawyers, valuers, architects, and consultants, that the company will need should also be included. If the company intends to use the business plan to source funding from investors, it should list the members of the executive team, as well as the members of the advisory board.
7. Operating Plan
The operating plan provides an overview of the company’s physical requirements, such as office space, machinery, labor, supplies, and inventory . For a business that requires custom warehouses and specialized equipment, the operating plan will be more detailed, as compared to, say, a home-based consulting business. If the business plan is for a manufacturing company, it will include information on raw material requirements and the supply chain.
8. Financial Plan
The financial plan is an important section that will often determine whether the business will obtain required financing from financial institutions, investors, or venture capitalists. It should demonstrate that the proposed business is viable and will return enough revenues to be able to meet its financial obligations. Some of the information contained in the financial plan includes a projected income statement , balance sheet, and cash flow.
9. Appendices and Exhibits
The appendices and exhibits part is the last section of a business plan. It includes any additional information that banks and investors may be interested in or that adds credibility to the business. Some of the information that may be included in the appendices section includes office/building plans, detailed market research , products/services offering information, marketing brochures, and credit histories of the promoters.
![in a business plan strategy and implementation section covers Business Plan Template - Components](https://cdn.corporatefinanceinstitute.com/assets/business-plan.png)
Business Plan Template
Here is a basic template that any business can use when developing its business plan:
Section 1: Executive Summary
- Present the company’s mission.
- Describe the company’s product and/or service offerings.
- Give a summary of the target market and its demographics.
- Summarize the industry competition and how the company will capture a share of the available market.
- Give a summary of the operational plan, such as inventory, office and labor, and equipment requirements.
Section 2: Industry Overview
- Describe the company’s position in the industry.
- Describe the existing competition and the major players in the industry.
- Provide information about the industry that the business will operate in, estimated revenues, industry trends, government influences, as well as the demographics of the target market.
Section 3: Market Analysis and Competition
- Define your target market, their needs, and their geographical location.
- Describe the size of the market, the units of the company’s products that potential customers may buy, and the market changes that may occur due to overall economic changes.
- Give an overview of the estimated sales volume vis-à-vis what competitors sell.
- Give a plan on how the company plans to combat the existing competition to gain and retain market share.
Section 4: Sales and Marketing Plan
- Describe the products that the company will offer for sale and its unique selling proposition.
- List the different advertising platforms that the business will use to get its message to customers.
- Describe how the business plans to price its products in a way that allows it to make a profit.
- Give details on how the company’s products will be distributed to the target market and the shipping method.
Section 5: Management Plan
- Describe the organizational structure of the company.
- List the owners of the company and their ownership percentages.
- List the key executives, their roles, and remuneration.
- List any internal and external professionals that the company plans to hire, and how they will be compensated.
- Include a list of the members of the advisory board, if available.
Section 6: Operating Plan
- Describe the location of the business, including office and warehouse requirements.
- Describe the labor requirement of the company. Outline the number of staff that the company needs, their roles, skills training needed, and employee tenures (full-time or part-time).
- Describe the manufacturing process, and the time it will take to produce one unit of a product.
- Describe the equipment and machinery requirements, and if the company will lease or purchase equipment and machinery, and the related costs that the company estimates it will incur.
- Provide a list of raw material requirements, how they will be sourced, and the main suppliers that will supply the required inputs.
Section 7: Financial Plan
- Describe the financial projections of the company, by including the projected income statement, projected cash flow statement, and the balance sheet projection.
Section 8: Appendices and Exhibits
- Quotes of building and machinery leases
- Proposed office and warehouse plan
- Market research and a summary of the target market
- Credit information of the owners
- List of product and/or services
Related Readings
Thank you for reading CFI’s guide to Business Plans. To keep learning and advancing your career, the following CFI resources will be helpful:
- Corporate Structure
- Three Financial Statements
- Business Model Canvas Examples
- See all management & strategy resources
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11.4 The Business Plan
Learning objectives.
By the end of this section, you will be able to:
- Describe the different purposes of a business plan
- Describe and develop the components of a brief business plan
- Describe and develop the components of a full business plan
Unlike the brief or lean formats introduced so far, the business plan is a formal document used for the long-range planning of a company’s operation. It typically includes background information, financial information, and a summary of the business. Investors nearly always request a formal business plan because it is an integral part of their evaluation of whether to invest in a company. Although nothing in business is permanent, a business plan typically has components that are more “set in stone” than a business model canvas , which is more commonly used as a first step in the planning process and throughout the early stages of a nascent business. A business plan is likely to describe the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives. An in-depth formal business plan would follow at later stages after various iterations to business model canvases. The business plan usually projects financial data over a three-year period and is typically required by banks or other investors to secure funding. The business plan is a roadmap for the company to follow over multiple years.
Some entrepreneurs prefer to use the canvas process instead of the business plan, whereas others use a shorter version of the business plan, submitting it to investors after several iterations. There are also entrepreneurs who use the business plan earlier in the entrepreneurial process, either preceding or concurrently with a canvas. For instance, Chris Guillebeau has a one-page business plan template in his book The $100 Startup . 48 His version is basically an extension of a napkin sketch without the detail of a full business plan. As you progress, you can also consider a brief business plan (about two pages)—if you want to support a rapid business launch—and/or a standard business plan.
As with many aspects of entrepreneurship, there are no clear hard and fast rules to achieving entrepreneurial success. You may encounter different people who want different things (canvas, summary, full business plan), and you also have flexibility in following whatever tool works best for you. Like the canvas, the various versions of the business plan are tools that will aid you in your entrepreneurial endeavor.
Business Plan Overview
Most business plans have several distinct sections ( Figure 11.16 ). The business plan can range from a few pages to twenty-five pages or more, depending on the purpose and the intended audience. For our discussion, we’ll describe a brief business plan and a standard business plan. If you are able to successfully design a business model canvas, then you will have the structure for developing a clear business plan that you can submit for financial consideration.
Both types of business plans aim at providing a picture and roadmap to follow from conception to creation. If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept.
The full business plan is aimed at executing the vision concept, dealing with the proverbial devil in the details. Developing a full business plan will assist those of you who need a more detailed and structured roadmap, or those of you with little to no background in business. The business planning process includes the business model, a feasibility analysis, and a full business plan, which we will discuss later in this section. Next, we explore how a business plan can meet several different needs.
Purposes of a Business Plan
A business plan can serve many different purposes—some internal, others external. As we discussed previously, you can use a business plan as an internal early planning device, an extension of a napkin sketch, and as a follow-up to one of the canvas tools. A business plan can be an organizational roadmap , that is, an internal planning tool and working plan that you can apply to your business in order to reach your desired goals over the course of several years. The business plan should be written by the owners of the venture, since it forces a firsthand examination of the business operations and allows them to focus on areas that need improvement.
Refer to the business venture throughout the document. Generally speaking, a business plan should not be written in the first person.
A major external purpose for the business plan is as an investment tool that outlines financial projections, becoming a document designed to attract investors. In many instances, a business plan can complement a formal investor’s pitch. In this context, the business plan is a presentation plan, intended for an outside audience that may or may not be familiar with your industry, your business, and your competitors.
You can also use your business plan as a contingency plan by outlining some “what-if” scenarios and exploring how you might respond if these scenarios unfold. Pretty Young Professional launched in November 2010 as an online resource to guide an emerging generation of female leaders. The site focused on recent female college graduates and current students searching for professional roles and those in their first professional roles. It was founded by four friends who were coworkers at the global consultancy firm McKinsey. But after positions and equity were decided among them, fundamental differences of opinion about the direction of the business emerged between two factions, according to the cofounder and former CEO Kathryn Minshew . “I think, naively, we assumed that if we kicked the can down the road on some of those things, we’d be able to sort them out,” Minshew said. Minshew went on to found a different professional site, The Muse , and took much of the editorial team of Pretty Young Professional with her. 49 Whereas greater planning potentially could have prevented the early demise of Pretty Young Professional, a change in planning led to overnight success for Joshua Esnard and The Cut Buddy team. Esnard invented and patented the plastic hair template that he was selling online out of his Fort Lauderdale garage while working a full-time job at Broward College and running a side business. Esnard had hundreds of boxes of Cut Buddies sitting in his home when he changed his marketing plan to enlist companies specializing in making videos go viral. It worked so well that a promotional video for the product garnered 8 million views in hours. The Cut Buddy sold over 4,000 products in a few hours when Esnard only had hundreds remaining. Demand greatly exceeded his supply, so Esnard had to scramble to increase manufacturing and offered customers two-for-one deals to make up for delays. This led to selling 55,000 units, generating $700,000 in sales in 2017. 50 After appearing on Shark Tank and landing a deal with Daymond John that gave the “shark” a 20-percent equity stake in return for $300,000, The Cut Buddy has added new distribution channels to include retail sales along with online commerce. Changing one aspect of a business plan—the marketing plan—yielded success for The Cut Buddy.
Link to Learning
Watch this video of Cut Buddy’s founder, Joshua Esnard, telling his company’s story to learn more.
If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept. This version is used to interest potential investors, employees, and other stakeholders, and will include a financial summary “box,” but it must have a disclaimer, and the founder/entrepreneur may need to have the people who receive it sign a nondisclosure agreement (NDA) . The full business plan is aimed at executing the vision concept, providing supporting details, and would be required by financial institutions and others as they formally become stakeholders in the venture. Both are aimed at providing a picture and roadmap to go from conception to creation.
Types of Business Plans
The brief business plan is similar to an extended executive summary from the full business plan. This concise document provides a broad overview of your entrepreneurial concept, your team members, how and why you will execute on your plans, and why you are the ones to do so. You can think of a brief business plan as a scene setter or—since we began this chapter with a film reference—as a trailer to the full movie. The brief business plan is the commercial equivalent to a trailer for Field of Dreams , whereas the full plan is the full-length movie equivalent.
Brief Business Plan or Executive Summary
As the name implies, the brief business plan or executive summary summarizes key elements of the entire business plan, such as the business concept, financial features, and current business position. The executive summary version of the business plan is your opportunity to broadly articulate the overall concept and vision of the company for yourself, for prospective investors, and for current and future employees.
A typical executive summary is generally no longer than a page, but because the brief business plan is essentially an extended executive summary, the executive summary section is vital. This is the “ask” to an investor. You should begin by clearly stating what you are asking for in the summary.
In the business concept phase, you’ll describe the business, its product, and its markets. Describe the customer segment it serves and why your company will hold a competitive advantage. This section may align roughly with the customer segments and value-proposition segments of a canvas.
Next, highlight the important financial features, including sales, profits, cash flows, and return on investment. Like the financial portion of a feasibility analysis, the financial analysis component of a business plan may typically include items like a twelve-month profit and loss projection, a three- or four-year profit and loss projection, a cash-flow projection, a projected balance sheet, and a breakeven calculation. You can explore a feasibility study and financial projections in more depth in the formal business plan. Here, you want to focus on the big picture of your numbers and what they mean.
The current business position section can furnish relevant information about you and your team members and the company at large. This is your opportunity to tell the story of how you formed the company, to describe its legal status (form of operation), and to list the principal players. In one part of the extended executive summary, you can cover your reasons for starting the business: Here is an opportunity to clearly define the needs you think you can meet and perhaps get into the pains and gains of customers. You also can provide a summary of the overall strategic direction in which you intend to take the company. Describe the company’s mission, vision, goals and objectives, overall business model, and value proposition.
Rice University’s Student Business Plan Competition, one of the largest and overall best-regarded graduate school business-plan competitions (see Telling Your Entrepreneurial Story and Pitching the Idea ), requires an executive summary of up to five pages to apply. 51 , 52 Its suggested sections are shown in Table 11.2 .
Section | Description |
---|---|
Company summary | Brief overview (one to two paragraphs) of the problem, solution, and potential customers |
Customer analysis | Description of potential customers and evidence they would purchase product |
Market analysis | Size of market, target market, and share of market |
Product or service | Current state of product in development and evidence it is feasible |
Intellectual property | If applicable, information on patents, licenses, or other IP items |
Competitive differentiation | Describe the competition and your competitive advantage |
Company founders, management team, and/or advisor | Bios of key people showcasing their expertise and relevant experience |
Financials | Projections of revenue, profit, and cash flow for three to five years |
Amount of investment | Funding request and how funds will be used |
Are You Ready?
Create a brief business plan.
Fill out a canvas of your choosing for a well-known startup: Uber, Netflix, Dropbox, Etsy, Airbnb, Bird/Lime, Warby Parker, or any of the companies featured throughout this chapter or one of your choice. Then create a brief business plan for that business. See if you can find a version of the company’s actual executive summary, business plan, or canvas. Compare and contrast your vision with what the company has articulated.
- These companies are well established but is there a component of what you charted that you would advise the company to change to ensure future viability?
- Map out a contingency plan for a “what-if” scenario if one key aspect of the company or the environment it operates in were drastically is altered?
Full Business Plan
Even full business plans can vary in length, scale, and scope. Rice University sets a ten-page cap on business plans submitted for the full competition. The IndUS Entrepreneurs , one of the largest global networks of entrepreneurs, also holds business plan competitions for students through its Tie Young Entrepreneurs program. In contrast, business plans submitted for that competition can usually be up to twenty-five pages. These are just two examples. Some components may differ slightly; common elements are typically found in a formal business plan outline. The next section will provide sample components of a full business plan for a fictional business.
Executive Summary
The executive summary should provide an overview of your business with key points and issues. Because the summary is intended to summarize the entire document, it is most helpful to write this section last, even though it comes first in sequence. The writing in this section should be especially concise. Readers should be able to understand your needs and capabilities at first glance. The section should tell the reader what you want and your “ask” should be explicitly stated in the summary.
Describe your business, its product or service, and the intended customers. Explain what will be sold, who it will be sold to, and what competitive advantages the business has. Table 11.3 shows a sample executive summary for the fictional company La Vida Lola.
Executive Summary Component | Content |
---|---|
The Concept | La Vida Lola is a food truck serving the best Latin American and Caribbean cuisine in the Atlanta region, particularly Puerto Rican and Cuban dishes, with a festive flair. La Vida Lola offers freshly prepared dishes from the mobile kitchen of the founding chef and namesake Lola González, a Duluth, Georgia, native who has returned home to launch her first venture after working under some of the world’s top chefs. La Vida Lola will cater to festivals, parks, offices, community and sporting events, and breweries throughout the region. |
Market Advantage | Latin food packed with flavor and flair is the main attraction of La Vida Lola. Flavors steeped in Latin American and Caribbean culture can be enjoyed from a menu featuring street foods, sandwiches, and authentic dishes from the González family’s Puerto Rican and Cuban roots. craving ethnic food experiences and are the primary customers, but anyone with a taste for delicious homemade meals in Atlanta can order. Having a native Atlanta-area resident returning to her hometown after working in restaurants around the world to share food with area communities offers a competitive advantage for La Vida Lola in the form of founding chef Lola González. |
Marketing | The venture will adopt a concentrated marketing strategy. The company’s promotion mix will comprise a mix of advertising, sales promotion, public relations, and personal selling. Much of the promotion mix will center around dual-language social media. |
Venture Team | The two founding members of the management team have almost four decades of combined experience in the restaurant and hospitality industries. Their background includes experience in food and beverage, hospitality and tourism, accounting, finance, and business creation. |
Capital Requirements | La Vida Lola is seeking startup capital of $50,000 to establish its food truck in the Atlanta area. An additional $20,000 will be raised through a donations-driven crowdfunding campaign. The venture can be up and running within six months to a year. |
Business Description
This section describes the industry, your product, and the business and success factors. It should provide a current outlook as well as future trends and developments. You also should address your company’s mission, vision, goals, and objectives. Summarize your overall strategic direction, your reasons for starting the business, a description of your products and services, your business model, and your company’s value proposition. Consider including the Standard Industrial Classification/North American Industry Classification System (SIC/NAICS) code to specify the industry and insure correct identification. The industry extends beyond where the business is located and operates, and should include national and global dynamics. Table 11.4 shows a sample business description for La Vida Lola.
Business Description | La Vida Lola will operate in the mobile food services industry, which is identified by SIC code 5812 Eating Places and NAICS code 722330 Mobile Food Services, which consist of establishments primarily engaged in preparing and serving meals and snacks for immediate consumption from motorized vehicles or nonmotorized carts. Ethnically inspired to serve a consumer base that craves more spiced Latin foods, La Vida Lola is an Atlanta-area food truck specializing in Latin cuisine, particularly Puerto Rican and Cuban dishes native to the roots of the founding chef and namesake, Lola González. La Vida Lola aims to spread a passion for Latin cuisine within local communities through flavorful food freshly prepared in a region that has embraced international eats. Through its mobile food kitchen, La Vida Lola plans to roll into parks, festivals, office buildings, breweries, and sporting and community events throughout the greater Atlanta metropolitan region. Future growth possibilities lie in expanding the number of food trucks, integrating food delivery on demand, and adding a food stall at an area food market. After working in noted restaurants for a decade, most recently under the famed chef José Andrés, chef Lola González returned to her hometown of Duluth, Georgia, to start her own venture. Although classically trained by top world chefs, it was González’s grandparents’ cooking of authentic Puerto Rican and Cuban dishes in their kitchen that influenced her profoundly. The freshest ingredients from the local market, the island spices, and her attention to detail were the spark that ignited Lola’s passion for cooking. To that end, she brings flavors steeped in Latin American and Caribbean culture to a flavorful menu packed full of street foods, sandwiches, and authentic dishes. Through reasonably priced menu items, La Vida Lola offers food that appeals to a wide range of customers, from millennial foodies to Latin natives and other locals with Latin roots. |
Industry Analysis and Market Strategies
Here you should define your market in terms of size, structure, growth prospects, trends, and sales potential. You’ll want to include your TAM and forecast the SAM . (Both these terms are discussed in Conducting a Feasibility Analysis .) This is a place to address market segmentation strategies by geography, customer attributes, or product orientation. Describe your positioning relative to your competitors’ in terms of pricing, distribution, promotion plan, and sales potential. Table 11.5 shows an example industry analysis and market strategy for La Vida Lola.
Industry Analysis and Market Strategy | According to ’ first annual report from the San Francisco-based Off The Grid, a company that facilitates food markets nationwide, the US food truck industry alone is projected to grow by nearly 20 percent from $800 million in 2017 to $985 million in 2019. Meanwhile, an report shows the street vendors’ industry with a 4.2 percent annual growth rate to reach $3.2 billion in 2018. Food truck and street food vendors are increasingly investing in specialty, authentic ethnic, and fusion food, according to the report. Although the report projects demand to slow down over the next five years, it notes there are still opportunities for sustained growth in major metropolitan areas. The street vendors industry has been a particular bright spot within the larger food service sector. The industry is in a growth phase of its life cycle. The low overhead cost to set up a new establishment has enabled many individuals, especially specialty chefs looking to start their own businesses, to own a food truck in lieu of opening an entire restaurant. Off the Grid’s annual report indicates the average typical initial investment ranges from $55,000 to $75,000 to open a mobile food truck. The restaurant industry accounts for $800 billion in sales nationwide, according to data from the National Restaurant Association. Georgia restaurants brought in a total of $19.6 billion in 2017, according to figures from the Georgia Restaurant Association. There are approximately 12,000 restaurants in the metro Atlanta region. The Atlanta region accounts for almost 60 percent of the Georgia restaurant industry. The SAM is estimated to be approximately $360 million. The mobile food/street vendor industry can be segmented by types of customers, types of cuisine (American, desserts, Central and South American, Asian, mixed ethnicity, Greek Mediterranean, seafood), geographic location and types (mobile food stands, mobile refreshment stands, mobile snack stands, street vendors of food, mobile food concession stands). Secondary competing industries include chain restaurants, single location full-service restaurants, food service contractors, caterers, fast food restaurants, and coffee and snack shops. The top food truck competitors according to the , the daily newspaper in La Vida Lola’s market, are Bento Bus, Mix’d Up Burgers, Mac the Cheese, The Fry Guy, and The Blaxican. Bento Bus positions itself as a Japanese-inspired food truck using organic ingredients and dispensing in eco-friendly ware. The Blaxican positions itself as serving what it dubs “Mexican soul food,” a fusion mashup of Mexican food with Southern comfort food. After years of operating a food truck, The Blaxican also recently opened its first brick-and-mortar restaurant. The Fry Guy specializes in Belgian-style street fries with a variety of homemade dipping sauces. These three food trucks would be the primary competition to La Vida Lola, since they are in the “ethnic food” space, while the other two offer traditional American food. All five have established brand identities and loyal followers/customers since they are among the industry leaders as established by “best of” lists from area publications like the . Most dishes from competitors are in the $10–$13 price range for entrees. La Vida Lola dishes will range from $6 to $13. One key finding from Off the Grid’s report is that mobile food has “proven to be a powerful vehicle for catalyzing diverse entrepreneurship” as 30 percent of mobile food businesses are immigrant owned, 30 percent are women owned, and 8 percent are LGBTQ owned. In many instances, the owner-operator plays a vital role to the brand identity of the business as is the case with La Vida Lola. Atlanta has also tapped into the nationwide trend of food hall-style dining. These food halls are increasingly popular in urban centers like Atlanta. On one hand, these community-driven areas where food vendors and retailers sell products side by side are secondary competitors to food trucks. But they also offer growth opportunities for future expansion as brands solidify customer support in the region. The most popular food halls in Atlanta are Ponce City Market in Midtown, Krog Street Market along the BeltLine trail in the Inman Park area, and Sweet Auburn Municipal Market downtown Atlanta. In addition to these trends, Atlanta has long been supportive of international cuisine as Buford Highway (nicknamed “BuHi”) has a reputation for being an eclectic food corridor with an abundance of renowned Asian and Hispanic restaurants in particular. The Atlanta region is home to a thriving Hispanic and Latinx population, with nearly half of the region’s foreign-born population hailing from Latin America. There are over half a million Hispanic and Latin residents living in metro Atlanta, with a 150 percent population increase predicted through 2040. The median age of metro Atlanta Latinos is twenty-six. La Vida Lola will offer authentic cuisine that will appeal to this primary customer segment. La Vida Lola must contend with regulations from towns concerning operations of mobile food ventures and health regulations, but the Atlanta region is generally supportive of such operations. There are many parks and festivals that include food truck vendors on a weekly basis. |
Competitive Analysis
The competitive analysis is a statement of the business strategy as it relates to the competition. You want to be able to identify who are your major competitors and assess what are their market shares, markets served, strategies employed, and expected response to entry? You likely want to conduct a classic SWOT analysis (Strengths Weaknesses Opportunities Threats) and complete a competitive-strength grid or competitive matrix. Outline your company’s competitive strengths relative to those of the competition in regard to product, distribution, pricing, promotion, and advertising. What are your company’s competitive advantages and their likely impacts on its success? The key is to construct it properly for the relevant features/benefits (by weight, according to customers) and how the startup compares to incumbents. The competitive matrix should show clearly how and why the startup has a clear (if not currently measurable) competitive advantage. Some common features in the example include price, benefits, quality, type of features, locations, and distribution/sales. Sample templates are shown in Figure 11.17 and Figure 11.18 . A competitive analysis helps you create a marketing strategy that will identify assets or skills that your competitors are lacking so you can plan to fill those gaps, giving you a distinct competitive advantage. When creating a competitor analysis, it is important to focus on the key features and elements that matter to customers, rather than focusing too heavily on the entrepreneur’s idea and desires.
Operations and Management Plan
In this section, outline how you will manage your company. Describe its organizational structure. Here you can address the form of ownership and, if warranted, include an organizational chart/structure. Highlight the backgrounds, experiences, qualifications, areas of expertise, and roles of members of the management team. This is also the place to mention any other stakeholders, such as a board of directors or advisory board(s), and their relevant relationship to the founder, experience and value to help make the venture successful, and professional service firms providing management support, such as accounting services and legal counsel.
Table 11.6 shows a sample operations and management plan for La Vida Lola.
Operations and Management Plan Category | Content |
---|---|
Key Management Personnel | The key management personnel consist of Lola González and Cameron Hamilton, who are longtime acquaintances since college. The management team will be responsible for funding the venture as well as securing loans to start the venture. The following is a summary of the key personnel backgrounds. Chef Lola González has worked directly in the food service industry for fifteen years. While food has been a lifelong passion learned in her grandparents’ kitchen, chef González has trained under some of the top chefs in the world, most recently having worked under the James Beard Award-winning chef José Andrés. A native of Duluth, Georgia, chef González also has an undergraduate degree in food and beverage management. Her value to the firm is serving as “the face” and company namesake, preparing the meals, creating cuisine concepts, and running the day-to-day operations of La Vida Lola. Cameron Hamilton has worked in the hospitality industry for over twenty years and is experienced in accounting and finance. He has a master of business administration degree and an undergraduate degree in hospitality and tourism management. He has opened and managed several successful business ventures in the hospitality industry. His value to the firm is in business operations, accounting, and finance. |
Advisory Board | During the first year of operation, the company intends to keep a lean operation and does not plan to implement an advisory board. At the end of the first year of operation, the management team will conduct a thorough review and discuss the need for an advisory board. |
Supporting Professionals | Stephen Ngo, Certified Professional Accountant (CPA), of Valdosta, Georgia, will provide accounting consulting services. Joanna Johnson, an attorney and friend of chef González, will provide recommendations regarding legal services and business formation. |
Marketing Plan
Here you should outline and describe an effective overall marketing strategy for your venture, providing details regarding pricing, promotion, advertising, distribution, media usage, public relations, and a digital presence. Fully describe your sales management plan and the composition of your sales force, along with a comprehensive and detailed budget for the marketing plan. Table 11.7 shows a sample marketing plan for La Vida Lola.
Marketing Plan Category | Content |
---|---|
Overview | La Vida Lola will adopt a concentrated marketing strategy. The company’s promotion mix will include a mix of advertising, sales promotion, public relations, and personal selling. Given the target millennial foodie audience, the majority of the promotion mix will be centered around social media platforms. Various social media content will be created in both Spanish and English. The company will also launch a crowdfunding campaign on two crowdfunding platforms for the dual purpose of promotion/publicity and fundraising. |
Advertising and Sales Promotion | As with any crowdfunding social media marketing plan, the first place to begin is with the owners’ friends and family. Utilizing primarily Facebook/Instagram and Twitter, La Vida Lola will announce the crowdfunding initiative to their personal networks and prevail upon these friends and family to share the information. Meanwhile, La Vida Lola needs to focus on building a community of backers and cultivating the emotional draw of becoming part of the La Vida Lola family. To build a crowdfunding community via social media, La Vida Lola will routinely share its location, daily if possible, on both Facebook, Instagram, and Twitter. Inviting and encouraging people to visit and sample their food can rouse interest in the cause. As the campaign is nearing its goal, it would be beneficial to offer a free food item to backers of a specific level, say $50, on one specific day. Sharing this via social media in the day or two preceding the giveaway and on the day of can encourage more backers to commit. Weekly updates of the campaign and the project as a whole are a must. Facebook and Twitter updates of the project coupled with educational information sharing helps backers feel part of the La Vida Lola community. Finally, at every location where La Vida Lola is serving its food, signage will notify the public of their social media presence and the current crowdfunding campaign. Each meal will be accompanied by an invitation from the server for the patron to visit the crowdfunding site and consider donating. Business cards listing the social media and crowdfunding information will be available in the most visible location, likely the counter. Before moving forward with launching a crowdfunding campaign, La Vida Lola will create its website. The website is a great place to establish and share the La Vida Lola brand, vision, videos, menus, staff, and events. It is also a great source of information for potential backers who are unsure about donating to the crowdfunding campaigns. The website will include these elements: . Address the following questions: Who are you? What are the guiding principles of La Vida Lola? How did the business get started? How long has La Vida Lola been in business? Include pictures of chef González. List of current offerings with prices. Will include promotional events and locations where customers can find the truck for different events. Steps will be taken to increase social media followers prior to launching the crowdfunding campaign. Unless a large social media following is already established, a business should aggressively push social media campaigns a minimum of three months prior to the crowdfunding campaign launch. Increasing social media following prior to the campaign kickoff will also allow potential donors to learn more about La Vida Lola and foster relationship building before attempting to raise funds. |
Facebook Content and Advertising | The key piece of content will be the campaign pitch video, reshared as a native Facebook upload. A link to the crowdfunding campaigns can be included in the caption. Sharing the same high-quality video published on the campaign page will entice fans to visit Kickstarter to learn more about the project and rewards available to backers. |
Crowdfunding Campaigns | Foodstart was created just for restaurants, breweries, cafés, food trucks, and other food businesses, and allows owners to raise money in small increments. It is similar to Indiegogo in that it offers both flexible and fixed funding models and charges a percentage for successful campaigns, which it claims to be the lowest of any crowdfunding platform. It uses a reward-based system rather than equity, where backers are offered rewards or perks resulting in “low-cost capital and a network of people who now have an incentive to see you succeed.” Foodstart will host La Vida Lola’s crowdfunding campaigns for the following reasons: (1) It caters to their niche market; (2) it has less competition from other projects which means that La Vida Lola will stand out more and not get lost in the shuffle; and (3) it has/is making a name/brand for itself which means that more potential backers are aware of it. La Vida Lola will run a simultaneous crowdfunding campaign on Indiegogo, which has broader mass appeal. |
Publicity | Social media can be a valuable marketing tool to draw people to the Foodstarter and Indiegogo crowdfunding pages. It provides a means to engage followers and keep funders/backers updated on current fundraising milestones. The first order of business is to increase La Vida Lola’s social media presence on Facebook, Instagram, and Twitter. Establishing and using a common hashtag such as #FundLola across all platforms will promote familiarity and searchability, especially within Instagram and Twitter. Hashtags are slowly becoming a presence on Facebook. The hashtag will be used in all print collateral. La Vida Lola will need to identify social influencers—others on social media who can assist with recruiting followers and sharing information. Existing followers, family, friends, local food providers, and noncompetitive surrounding establishments should be called upon to assist with sharing La Vida Lola’s brand, mission, and so on. Cross-promotion will further extend La Vida Lola’s social reach and engagement. Influencers can be called upon to cross promote upcoming events and specials. The crowdfunding strategy will utilize a progressive reward-based model and establish a reward schedule such as the following: In addition to the publicity generated through social media channels and the crowdfunding campaign, La Vida Lola will reach out to area online and print publications (both English- and Spanish-language outlets) for feature articles. Articles are usually teased and/or shared via social media. Reaching out to local broadcast stations (radio and television) may provide opportunities as well. La Vida Lola will recruit a social media intern to assist with developing and implementing a social media content plan. Engaging with the audience and responding to all comments and feedback is important for the success of the campaign. Some user personas from segmentation to target in the campaign: |
Financial Plan
A financial plan seeks to forecast revenue and expenses; project a financial narrative; and estimate project costs, valuations, and cash flow projections. This section should present an accurate, realistic, and achievable financial plan for your venture (see Entrepreneurial Finance and Accounting for detailed discussions about conducting these projections). Include sales forecasts and income projections, pro forma financial statements ( Building the Entrepreneurial Dream Team , a breakeven analysis, and a capital budget. Identify your possible sources of financing (discussed in Conducting a Feasibility Analysis ). Figure 11.19 shows a template of cash-flow needs for La Vida Lola.
Entrepreneur In Action
Laughing man coffee.
Hugh Jackman ( Figure 11.20 ) may best be known for portraying a comic-book superhero who used his mutant abilities to protect the world from villains. But the Wolverine actor is also working to make the planet a better place for real, not through adamantium claws but through social entrepreneurship.
A love of java jolted Jackman into action in 2009, when he traveled to Ethiopia with a Christian humanitarian group to shoot a documentary about the impact of fair-trade certification on coffee growers there. He decided to launch a business and follow in the footsteps of the late Paul Newman, another famous actor turned philanthropist via food ventures.
Jackman launched Laughing Man Coffee two years later; he sold the line to Keurig in 2015. One Laughing Man Coffee café in New York continues to operate independently, investing its proceeds into charitable programs that support better housing, health, and educational initiatives within fair-trade farming communities. 55 Although the New York location is the only café, the coffee brand is still distributed, with Keurig donating an undisclosed portion of Laughing Man proceeds to those causes (whereas Jackman donates all his profits). The company initially donated its profits to World Vision, the Christian humanitarian group Jackman accompanied in 2009. In 2017, it created the Laughing Man Foundation to be more active with its money management and distribution.
- You be the entrepreneur. If you were Jackman, would you have sold the company to Keurig? Why or why not?
- Would you have started the Laughing Man Foundation?
- What else can Jackman do to aid fair-trade practices for coffee growers?
What Can You Do?
Textbooks for change.
Founded in 2014, Textbooks for Change uses a cross-compensation model, in which one customer segment pays for a product or service, and the profit from that revenue is used to provide the same product or service to another, underserved segment. Textbooks for Change partners with student organizations to collect used college textbooks, some of which are re-sold while others are donated to students in need at underserved universities across the globe. The organization has reused or recycled 250,000 textbooks, providing 220,000 students with access through seven campus partners in East Africa. This B-corp social enterprise tackles a problem and offers a solution that is directly relevant to college students like yourself. Have you observed a problem on your college campus or other campuses that is not being served properly? Could it result in a social enterprise?
Work It Out
Franchisee set out.
A franchisee of East Coast Wings, a chain with dozens of restaurants in the United States, has decided to part ways with the chain. The new store will feature the same basic sports-bar-and-restaurant concept and serve the same basic foods: chicken wings, burgers, sandwiches, and the like. The new restaurant can’t rely on the same distributors and suppliers. A new business plan is needed.
- What steps should the new restaurant take to create a new business plan?
- Should it attempt to serve the same customers? Why or why not?
This New York Times video, “An Unlikely Business Plan,” describes entrepreneurial resurgence in Detroit, Michigan.
- 48 Chris Guillebeau. The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future . New York: Crown Business/Random House, 2012.
- 49 Jonathan Chan. “What These 4 Startup Case Studies Can Teach You about Failure.” Foundr.com . July 12, 2015. https://foundr.com/4-startup-case-studies-failure/
- 50 Amy Feldman. “Inventor of the Cut Buddy Paid YouTubers to Spark Sales. He Wasn’t Ready for a Video to Go Viral.” Forbes. February 15, 2017. https://www.forbes.com/sites/forbestreptalks/2017/02/15/inventor-of-the-cut-buddy-paid-youtubers-to-spark-sales-he-wasnt-ready-for-a-video-to-go-viral/#3eb540ce798a
- 51 Jennifer Post. “National Business Plan Competitions for Entrepreneurs.” Business News Daily . August 30, 2018. https://www.businessnewsdaily.com/6902-business-plan-competitions-entrepreneurs.html
- 52 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition . March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf
- 53 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition. March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf; Based on 2019 RBPC Competition Rules and Format April 4–6, 2019. https://rbpc.rice.edu/sites/g/files/bxs806/f/2019-RBPC-Competition-Rules%20-Format.pdf
- 54 Foodstart. http://foodstart.com
- 55 “Hugh Jackman Journey to Starting a Social Enterprise Coffee Company.” Giving Compass. April 8, 2018. https://givingcompass.org/article/hugh-jackman-journey-to-starting-a-social-enterprise-coffee-company/
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A Manager’s Guide to Successful Strategy Implementation
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To address business challenges and concerns, organizations must constantly monitor, evaluate, and adjust their strategic initiatives . When it’s time to implement a new strategy, it’s typically up to managers to do so.
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What Is Strategy Implementation?
According to the online course Strategy Execution , strategy implementation is the process of turning plans into action to reach business goals and objectives . In other words, it’s the art of getting stuff done.
Your organization’s success rests on your ability to implement decisions and execute processes efficiently, effectively, and consistently. Yet, that’s often easier said than done.
“If you've looked at the news lately, you've probably seen stories of businesses with great strategies that have failed,” says Harvard Business School Professor Robert Simons, who teaches Strategy Execution . “In each, we find a business strategy that was well formulated but poorly executed.”
You can learn a lot from failed strategies , and understanding how to implement a successful one is vital to leading change. Here are steps you can take to effectively roll out your business strategy .
4 Steps in the Strategy Implementation Process
1. handle tension.
Making tough choices isn’t easy, and you need to manage any tension that arises with change.
In strategy implementation, tension often exists between innovating to grow your business and controlling internal processes and procedures.
For example, leaders at ride-hailing company Uber have faced challenges in balancing growth and control. While Uber has transformed the transportation industry, its need to expand has led to several instances of misconduct due to insufficient internal controls .
You can manage tension and find balance by designing and implementing levers of control , which comprise:
- Belief systems : Organizational definitions you communicate and reinforce to provide direction to employees
- Boundary systems : Negatively phrased statements that tell employees what behaviors are forbidden
- Diagnostic control systems : Formal information systems that help monitor organizational outcomes
- Interactive control systems : Formal systems managers use to involve themselves in subordinates' decisions that impact strategic uncertainties
These levers help create opposing forces throughout strategy implementation that continuously balance each other. While half of them (belief systems and interactive control systems) promote innovation and inspiration, the others (boundary systems and diagnostic control systems) establish boundaries and threats of punishment when employees cross the line.
To ensure your strategy execution succeeds , use the power of tension when designing management control systems.
2. Align Job Design to Strategy
No matter how well-formulated your business strategy is, it can’t succeed without your team. To prime employees for success, it’s essential to design jobs with strategy in mind.
Job design is structuring jobs’ components to enhance organizational efficiency. Its common elements include task allocation, job development, and feedback and communication.
“Job design is a critical part of strategy execution,” Simons says in Strategy Execution . “If individuals don't have the resources they need and aren’t accountable in the right way, they won’t be able to work to their potential.”
According to Simons, you can use the Job Design Optimization Tool (JDOT) to design or test jobs by analyzing their balance of demands and resources.
The tool prompts you to consider:
- What resources do employees have to get the job done?
- What measure will we use to evaluate their performance?
- Who must they influence to achieve their goals?
- How much support can they expect when reaching out for help?
By answering these questions and ensuring they align with your strategy, employees can directly support your initiatives.
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3. Inspire Employee Buy-In
Even if you position employees for success through effective job design, you must still gain their buy-in for strategic goals . According to a Gallup survey , organizations with strong employee engagement experience 10 percent greater customer loyalty and 23 percent higher profitability.
You can garner their support by communicating your organization’s core values —its purpose that impacts what employees should do and how they should act.
According to Strategy Execution , effective core values possess two attributes:
- Inspiration: They make employees proud of where they work.
- Guidance: They ensure employees know whose interests to prioritize when making difficult decisions.
Communicating your organization’s core values doesn’t just help bolster support for strategic initiatives; it also provides employees with a purpose to improve performance and workplace accountability .
Another useful tool is ranking systems.
“Ranking systems—which are quite common in practice—have really good features that managers can use to stimulate performance,” says HBS Professor Susan Gallani in Strategy Execution .
Ranking systems provide clear measures—like leadership capabilities—for employees to determine their ownership in your business strategy. Gallani says establishing such measures helps eliminate unknowns that create anxiety.
“What the ranking system does—it takes that shock away,” Gallani says in Strategy Execution . “Everybody's compared at the same level, and that's good because it really highlights the individual contribution of different workers and points out who did better and who did worse.”
By implementing ranking systems, achievement-driven employees can be more likely to invest in your business strategy.
Related: How to Get Employee Buy-In to Execute Your Strategic Initiatives
4. Manage Risk
Even if you take these steps when implementing your business strategy, your initiatives can still fail.
“Competing successfully in any industry involves some level of risk,” Simons says in Strategy Execution . “But high-performing businesses with high-pressure cultures are especially vulnerable. As a manager, you need to know how and why these risks arise and how to avoid them.”
Engaging in risk management —the systematic process of identifying, assessing, and mitigating threats or uncertainties that can affect your organization—is crucial to long-term success.
Three types of pressures that make you vulnerable to risk are:
- Information management
Business risks aren’t always obvious, making it critical to identify unexpected events or conditions that could impede your organization’s business strategy .
“I think one of the challenges firms face is the ability to properly identify their risks,” says HBS Professor Eugene Soltes in Strategy Execution .
For example, the automotive industry heavily relies on semiconductors. However, due to an unexpected disruption in manufacturing priorities during the COVID-19 pandemic, companies had to navigate production during a semiconductor shortage .
By understanding your strategy’s vulnerabilities, you can prevent failures because of unanticipated events and protect your organization from challenges like increased market competition, evolving technologies, and shifting customer needs .
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Learn How to Oversee Strategy Implementation
Implementing strategy successfully is challenging.
By taking an online strategy course , such as Strategy Execution , you can draw insights from real-world business examples and build the strategy execution skills and knowledge to achieve your organization’s objectives.
Do you want to improve your strategy implementation? Explore Strategy Execution —one of our online strategy courses —and download our free strategy e-book to take the first step toward doing so.
This post was updated and republished on January 16, 2024. It was originally published on February 25, 2020.
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About the Author
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What Is a Business Plan?
Understanding business plans, how to write a business plan, common elements of a business plan, the bottom line, business plan: what it is, what's included, and how to write one.
Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.
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A business plan is a document that outlines a company's goals and the strategies to achieve them. It's valuable for both startups and established companies. For startups, a well-crafted business plan is crucial for attracting potential lenders and investors. Established businesses use business plans to stay on track and aligned with their growth objectives. This article will explain the key components of an effective business plan and guidance on how to write one.
Key Takeaways
- A business plan is a document detailing a company's business activities and strategies for achieving its goals.
- Startup companies use business plans to launch their venture and to attract outside investors.
- For established companies, a business plan helps keep the executive team focused on short- and long-term objectives.
- There's no single required format for a business plan, but certain key elements are essential for most companies.
Investopedia / Ryan Oakley
Any new business should have a business plan in place before beginning operations. Banks and venture capital firms often want to see a business plan before considering making a loan or providing capital to new businesses.
Even if a company doesn't need additional funding, having a business plan helps it stay focused on its goals. Research from the University of Oregon shows that businesses with a plan are significantly more likely to secure funding than those without one. Moreover, companies with a business plan grow 30% faster than those that don't plan. According to a Harvard Business Review article, entrepreneurs who write formal plans are 16% more likely to achieve viability than those who don't.
A business plan should ideally be reviewed and updated periodically to reflect achieved goals or changes in direction. An established business moving in a new direction might even create an entirely new plan.
There are numerous benefits to creating (and sticking to) a well-conceived business plan. It allows for careful consideration of ideas before significant investment, highlights potential obstacles to success, and provides a tool for seeking objective feedback from trusted outsiders. A business plan may also help ensure that a company’s executive team remains aligned on strategic action items and priorities.
While business plans vary widely, even among competitors in the same industry, they often share basic elements detailed below.
A well-crafted business plan is essential for attracting investors and guiding a company's strategic growth. It should address market needs and investor requirements and provide clear financial projections.
While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.
Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.
The length of a business plan can vary greatly from business to business. Regardless, gathering the basic information into a 15- to 25-page document is best. Any additional crucial elements, such as patent applications, can be referenced in the main document and included as appendices.
Common elements in many business plans include:
- Executive summary : This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
- Products and services : Describe the products and services the company offers or plans to introduce. Include details on pricing, product lifespan, and unique consumer benefits. Mention production and manufacturing processes, relevant patents , proprietary technology , and research and development (R&D) information.
- Market analysis : Explain the current state of the industry and the competition. Detail where the company fits in, the types of customers it plans to target, and how it plans to capture market share from competitors.
- Marketing strategy : Outline the company's plans to attract and retain customers, including anticipated advertising and marketing campaigns. Describe the distribution channels that will be used to deliver products or services to consumers.
- Financial plans and projections : Established businesses should include financial statements, balance sheets, and other relevant financial information. New businesses should provide financial targets and estimates for the first few years. This section may also include any funding requests.
Investors want to see a clear exit strategy, expected returns, and a timeline for cashing out. It's likely a good idea to provide five-year profitability forecasts and realistic financial estimates.
2 Types of Business Plans
Business plans can vary in format, often categorized into traditional and lean startup plans. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.
- Traditional business plans : These are detailed and lengthy, requiring more effort to create but offering comprehensive information that can be persuasive to potential investors.
- Lean startup business plans : These are concise, sometimes just one page, and focus on key elements. While they save time, companies should be ready to provide additional details if requested by investors or lenders.
Why Do Business Plans Fail?
A business plan isn't a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections. Markets and the economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All this calls for building flexibility into your plan, so you can pivot to a new course if needed.
How Often Should a Business Plan Be Updated?
How frequently a business plan needs to be revised will depend on its nature. Updating your business plan is crucial due to changes in external factors (market trends, competition, and regulations) and internal developments (like employee growth and new products). While a well-established business might want to review its plan once a year and make changes if necessary, a new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.
What Does a Lean Startup Business Plan Include?
The lean startup business plan is ideal for quickly explaining a business, especially for new companies that don't have much information yet. Key sections may include a value proposition , major activities and advantages, resources (staff, intellectual property, and capital), partnerships, customer segments, and revenue sources.
A well-crafted business plan is crucial for any company, whether it's a startup looking for investment or an established business wanting to stay on course. It outlines goals and strategies, boosting a company's chances of securing funding and achieving growth.
As your business and the market change, update your business plan regularly. This keeps it relevant and aligned with your current goals and conditions. Think of your business plan as a living document that evolves with your company, not something carved in stone.
University of Oregon Department of Economics. " Evaluation of the Effectiveness of Business Planning Using Palo Alto's Business Plan Pro ." Eason Ding & Tim Hursey.
Bplans. " Do You Need a Business Plan? Scientific Research Says Yes ."
Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."
Harvard Business Review. " How to Write a Winning Business Plan ."
U.S. Small Business Administration. " Write Your Business Plan ."
SCORE. " When and Why Should You Review Your Business Plan? "
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12 Key Elements of a Business Plan (Top Components Explained)
Starting and running a successful business requires proper planning and execution of effective business tactics and strategies .
You need to prepare many essential business documents when starting a business for maximum success; the business plan is one such document.
When creating a business, you want to achieve business objectives and financial goals like productivity, profitability, and business growth. You need an effective business plan to help you get to your desired business destination.
Even if you are already running a business, the proper understanding and review of the key elements of a business plan help you navigate potential crises and obstacles.
This article will teach you why the business document is at the core of any successful business and its key elements you can not avoid.
Let’s get started.
Why Are Business Plans Important?
Business plans are practical steps or guidelines that usually outline what companies need to do to reach their goals. They are essential documents for any business wanting to grow and thrive in a highly-competitive business environment .
1. Proves Your Business Viability
A business plan gives companies an idea of how viable they are and what actions they need to take to grow and reach their financial targets. With a well-written and clearly defined business plan, your business is better positioned to meet its goals.
2. Guides You Throughout the Business Cycle
A business plan is not just important at the start of a business. As a business owner, you must draw up a business plan to remain relevant throughout the business cycle .
During the starting phase of your business, a business plan helps bring your ideas into reality. A solid business plan can secure funding from lenders and investors.
After successfully setting up your business, the next phase is management. Your business plan still has a role to play in this phase, as it assists in communicating your business vision to employees and external partners.
Essentially, your business plan needs to be flexible enough to adapt to changes in the needs of your business.
3. Helps You Make Better Business Decisions
As a business owner, you are involved in an endless decision-making cycle. Your business plan helps you find answers to your most crucial business decisions.
A robust business plan helps you settle your major business components before you launch your product, such as your marketing and sales strategy and competitive advantage.
4. Eliminates Big Mistakes
Many small businesses fail within their first five years for several reasons: lack of financing, stiff competition, low market need, inadequate teams, and inefficient pricing strategy.
Creating an effective plan helps you eliminate these big mistakes that lead to businesses' decline. Every business plan element is crucial for helping you avoid potential mistakes before they happen.
5. Secures Financing and Attracts Top Talents
Having an effective plan increases your chances of securing business loans. One of the essential requirements many lenders ask for to grant your loan request is your business plan.
A business plan helps investors feel confident that your business can attract a significant return on investments ( ROI ).
You can attract and retain top-quality talents with a clear business plan. It inspires your employees and keeps them aligned to achieve your strategic business goals.
Key Elements of Business Plan
Starting and running a successful business requires well-laid actions and supporting documents that better position a company to achieve its business goals and maximize success.
A business plan is a written document with relevant information detailing business objectives and how it intends to achieve its goals.
With an effective business plan, investors, lenders, and potential partners understand your organizational structure and goals, usually around profitability, productivity, and growth.
Every successful business plan is made up of key components that help solidify the efficacy of the business plan in delivering on what it was created to do.
Here are some of the components of an effective business plan.
1. Executive Summary
One of the key elements of a business plan is the executive summary. Write the executive summary as part of the concluding topics in the business plan. Creating an executive summary with all the facts and information available is easier.
In the overall business plan document, the executive summary should be at the forefront of the business plan. It helps set the tone for readers on what to expect from the business plan.
A well-written executive summary includes all vital information about the organization's operations, making it easy for a reader to understand.
The key points that need to be acted upon are highlighted in the executive summary. They should be well spelled out to make decisions easy for the management team.
A good and compelling executive summary points out a company's mission statement and a brief description of its products and services.
![in a business plan strategy and implementation section covers Executive Summary of the Business Plan](https://www.founderjar.com/wp-content/uploads/2022/10/Executive-Summary-of-the-Business-Plan.jpeg)
An executive summary summarizes a business's expected value proposition to distinct customer segments. It highlights the other key elements to be discussed during the rest of the business plan.
Including your prior experiences as an entrepreneur is a good idea in drawing up an executive summary for your business. A brief but detailed explanation of why you decided to start the business in the first place is essential.
Adding your company's mission statement in your executive summary cannot be overemphasized. It creates a culture that defines how employees and all individuals associated with your company abide when carrying out its related processes and operations.
Your executive summary should be brief and detailed to catch readers' attention and encourage them to learn more about your company.
Components of an Executive Summary
Here are some of the information that makes up an executive summary:
- The name and location of your company
- Products and services offered by your company
- Mission and vision statements
- Success factors of your business plan
2. Business Description
Your business description needs to be exciting and captivating as it is the formal introduction a reader gets about your company.
What your company aims to provide, its products and services, goals and objectives, target audience , and potential customers it plans to serve need to be highlighted in your business description.
A company description helps point out notable qualities that make your company stand out from other businesses in the industry. It details its unique strengths and the competitive advantages that give it an edge to succeed over its direct and indirect competitors.
Spell out how your business aims to deliver on the particular needs and wants of identified customers in your company description, as well as the particular industry and target market of the particular focus of the company.
Include trends and significant competitors within your particular industry in your company description. Your business description should contain what sets your company apart from other businesses and provides it with the needed competitive advantage.
In essence, if there is any area in your business plan where you need to brag about your business, your company description provides that unique opportunity as readers look to get a high-level overview.
Components of a Business Description
Your business description needs to contain these categories of information.
- Business location
- The legal structure of your business
- Summary of your business’s short and long-term goals
3. Market Analysis
The market analysis section should be solely based on analytical research as it details trends particular to the market you want to penetrate.
Graphs, spreadsheets, and histograms are handy data and statistical tools you need to utilize in your market analysis. They make it easy to understand the relationship between your current ideas and the future goals you have for the business.
All details about the target customers you plan to sell products or services should be in the market analysis section. It helps readers with a helpful overview of the market.
In your market analysis, you provide the needed data and statistics about industry and market share, the identified strengths in your company description, and compare them against other businesses in the same industry.
The market analysis section aims to define your target audience and estimate how your product or service would fare with these identified audiences.
![in a business plan strategy and implementation section covers Components of Market Analysis](https://www.founderjar.com/wp-content/uploads/2022/10/Components-of-Market-Analysis.jpeg)
Market analysis helps visualize a target market by researching and identifying the primary target audience of your company and detailing steps and plans based on your audience location.
Obtaining this information through market research is essential as it helps shape how your business achieves its short-term and long-term goals.
Market Analysis Factors
Here are some of the factors to be included in your market analysis.
- The geographical location of your target market
- Needs of your target market and how your products and services can meet those needs
- Demographics of your target audience
Components of the Market Analysis Section
Here is some of the information to be included in your market analysis.
- Industry description and statistics
- Demographics and profile of target customers
- Marketing data for your products and services
- Detailed evaluation of your competitors
4. Marketing Plan
A marketing plan defines how your business aims to reach its target customers, generate sales leads, and, ultimately, make sales.
Promotion is at the center of any successful marketing plan. It is a series of steps to pitch a product or service to a larger audience to generate engagement. Note that the marketing strategy for a business should not be stagnant and must evolve depending on its outcome.
Include the budgetary requirement for successfully implementing your marketing plan in this section to make it easy for readers to measure your marketing plan's impact in terms of numbers.
The information to include in your marketing plan includes marketing and promotion strategies, pricing plans and strategies , and sales proposals. You need to include how you intend to get customers to return and make repeat purchases in your business plan.
![in a business plan strategy and implementation section covers Marketing Strategy vs Marketing Plan](https://www.founderjar.com/wp-content/uploads/2022/10/Marketing-Strategy-vs-Marketing-Plan.jpeg)
5. Sales Strategy
Sales strategy defines how you intend to get your product or service to your target customers and works hand in hand with your business marketing strategy.
Your sales strategy approach should not be complex. Break it down into simple and understandable steps to promote your product or service to target customers.
Apart from the steps to promote your product or service, define the budget you need to implement your sales strategies and the number of sales reps needed to help the business assist in direct sales.
Your sales strategy should be specific on what you need and how you intend to deliver on your sales targets, where numbers are reflected to make it easier for readers to understand and relate better.
![in a business plan strategy and implementation section covers Sales Strategy](https://www.founderjar.com/wp-content/uploads/2022/10/Sales-Strategy.jpeg)
6. Competitive Analysis
Providing transparent and honest information, even with direct and indirect competitors, defines a good business plan. Provide the reader with a clear picture of your rank against major competitors.
Identifying your competitors' weaknesses and strengths is useful in drawing up a market analysis. It is one information investors look out for when assessing business plans.
![in a business plan strategy and implementation section covers Competitive Analysis Framework](https://www.founderjar.com/wp-content/uploads/2022/10/Competitive-Analysis-Framework.jpeg)
The competitive analysis section clearly defines the notable differences between your company and your competitors as measured against their strengths and weaknesses.
This section should define the following:
- Your competitors' identified advantages in the market
- How do you plan to set up your company to challenge your competitors’ advantage and gain grounds from them?
- The standout qualities that distinguish you from other companies
- Potential bottlenecks you have identified that have plagued competitors in the same industry and how you intend to overcome these bottlenecks
In your business plan, you need to prove your industry knowledge to anyone who reads your business plan. The competitive analysis section is designed for that purpose.
7. Management and Organization
Management and organization are key components of a business plan. They define its structure and how it is positioned to run.
Whether you intend to run a sole proprietorship, general or limited partnership, or corporation, the legal structure of your business needs to be clearly defined in your business plan.
Use an organizational chart that illustrates the hierarchy of operations of your company and spells out separate departments and their roles and functions in this business plan section.
The management and organization section includes profiles of advisors, board of directors, and executive team members and their roles and responsibilities in guaranteeing the company's success.
Apparent factors that influence your company's corporate culture, such as human resources requirements and legal structure, should be well defined in the management and organization section.
Defining the business's chain of command if you are not a sole proprietor is necessary. It leaves room for little or no confusion about who is in charge or responsible during business operations.
This section provides relevant information on how the management team intends to help employees maximize their strengths and address their identified weaknesses to help all quarters improve for the business's success.
8. Products and Services
This business plan section describes what a company has to offer regarding products and services to the maximum benefit and satisfaction of its target market.
Boldly spell out pending patents or copyright products and intellectual property in this section alongside costs, expected sales revenue, research and development, and competitors' advantage as an overview.
At this stage of your business plan, the reader needs to know what your business plans to produce and sell and the benefits these products offer in meeting customers' needs.
The supply network of your business product, production costs, and how you intend to sell the products are crucial components of the products and services section.
Investors are always keen on this information to help them reach a balanced assessment of if investing in your business is risky or offer benefits to them.
You need to create a link in this section on how your products or services are designed to meet the market's needs and how you intend to keep those customers and carve out a market share for your company.
Repeat purchases are the backing that a successful business relies on and measure how much customers are into what your company is offering.
This section is more like an expansion of the executive summary section. You need to analyze each product or service under the business.
9. Operating Plan
An operations plan describes how you plan to carry out your business operations and processes.
The operating plan for your business should include:
- Information about how your company plans to carry out its operations.
- The base location from which your company intends to operate.
- The number of employees to be utilized and other information about your company's operations.
- Key business processes.
This section should highlight how your organization is set up to run. You can also introduce your company's management team in this section, alongside their skills, roles, and responsibilities in the company.
The best way to introduce the company team is by drawing up an organizational chart that effectively maps out an organization's rank and chain of command.
What should be spelled out to readers when they come across this business plan section is how the business plans to operate day-in and day-out successfully.
10. Financial Projections and Assumptions
Bringing your great business ideas into reality is why business plans are important. They help create a sustainable and viable business.
The financial section of your business plan offers significant value. A business uses a financial plan to solve all its financial concerns, which usually involves startup costs, labor expenses, financial projections, and funding and investor pitches.
All key assumptions about the business finances need to be listed alongside the business financial projection, and changes to be made on the assumptions side until it balances with the projection for the business.
The financial plan should also include how the business plans to generate income and the capital expenditure budgets that tend to eat into the budget to arrive at an accurate cash flow projection for the business.
Base your financial goals and expectations on extensive market research backed with relevant financial statements for the relevant period.
Examples of financial statements you can include in the financial projections and assumptions section of your business plan include:
- Projected income statements
- Cash flow statements
- Balance sheets
- Income statements
Revealing the financial goals and potentials of the business is what the financial projection and assumption section of your business plan is all about. It needs to be purely based on facts that can be measurable and attainable.
11. Request For Funding
The request for funding section focuses on the amount of money needed to set up your business and underlying plans for raising the money required. This section includes plans for utilizing the funds for your business's operational and manufacturing processes.
When seeking funding, a reasonable timeline is required alongside it. If the need arises for additional funding to complete other business-related projects, you are not left scampering and desperate for funds.
If you do not have the funds to start up your business, then you should devote a whole section of your business plan to explaining the amount of money you need and how you plan to utilize every penny of the funds. You need to explain it in detail for a future funding request.
When an investor picks up your business plan to analyze it, with all your plans for the funds well spelled out, they are motivated to invest as they have gotten a backing guarantee from your funding request section.
Include timelines and plans for how you intend to repay the loans received in your funding request section. This addition keeps investors assured that they could recoup their investment in the business.
12. Exhibits and Appendices
Exhibits and appendices comprise the final section of your business plan and contain all supporting documents for other sections of the business plan.
Some of the documents that comprise the exhibits and appendices section includes:
- Legal documents
- Licenses and permits
- Credit histories
- Customer lists
The choice of what additional document to include in your business plan to support your statements depends mainly on the intended audience of your business plan. Hence, it is better to play it safe and not leave anything out when drawing up the appendix and exhibit section.
Supporting documentation is particularly helpful when you need funding or support for your business. This section provides investors with a clearer understanding of the research that backs the claims made in your business plan.
There are key points to include in the appendix and exhibits section of your business plan.
- The management team and other stakeholders resume
- Marketing research
- Permits and relevant legal documents
- Financial documents
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Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.
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Strategy Implementation: Eight Key Concepts for Organizations
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Implementing a robust business strategy is critical for organizations aiming to reach their long-term goals. While creating a strategic plan is important, successful execution is what truly determines an organization's success. Strategy implementation requires aligning all departments, managing resources effectively, and monitoring progress to ensure goals are achieved.
This guide will cover the key concepts of strategy implementation. By mastering these, organizations can enhance performance, adapt to market changes, and achieve their goals more efficiently.
Main Takeaways From This Article:
- Strategy implementation is essential for turning strategic plans into actionable steps, aligning resources, and ensuring organizational alignment.
- Effective implementation enhances organizational performance by focusing efforts, reducing inefficiencies, and fostering a culture of continuous improvement.
- Key components of successful strategy implementation include clear objectives, efficient resource allocation, well-defined processes, strong communication, and an adaptive organizational structure.
- Overcoming common challenges—such as unclear objectives, inadequate resources, poor communication, and resistance to change—is crucial for successful strategy execution.
- Spider Impact provides valuable tools to support strategy implementation, from tracking objectives to facilitating communication and ensuring accountability.
What Is the Strategy Implementation Process?
The strategy implementation process involves the actions and decisions organizations take to turn their strategic plans into reality. While the strategic planning process defines what an organization wants to achieve, implementation focuses on how to achieve those goals. This process turns strategic objectives into actionable steps, allocates resources, and ensures everyone in the organization is working toward the same goals.
Key aspects of the implementation process include:
- Translating Strategy Into Operational Terms: Break down broad strategic goals into specific, measurable objectives for teams and departments.
- Resource Allocation: Ensure the necessary resources—such as people, budget, and technology—are available and effectively distributed to support strategic initiatives.
- Execution: Carry out day-to-day activities that move the organization toward its goals.
- Monitoring and Control: Track progress continuously and make adjustments as needed to stay on course.
Successful strategy implementation requires a clear plan, strong leadership, effective communication, and a system for tracking progress and adapting to challenges.
The Importance of Strategic Implementation
Strategic implementation is the crucial step that turns a well-crafted plan into real results. Without it, even the most innovative strategies can fail.
Aligning Organizational Efforts
Effective implementation ensures that every department and team is working toward the same objectives. This alignment reduces duplicated effort, improves coordination across functions, and ensures efficient use of resources. When everyone is aligned, it’s easier to move the organization forward in a unified direction.
Achieving Strategic Goals
By turning objectives into actionable tasks, organizations can systematically achieve their goals. This involves setting clear milestones, tracking progress, and making adjustments as needed. Effective implementation makes strategic goals achievable with concrete steps to reach them.
Enhancing Organizational Performance
Strategy implementation boosts overall performance by focusing efforts on key objectives. By aligning all actions, organizations can optimize operations, reduce inefficiencies, and drive better results. This isn't just about hitting targets; it's about fostering continuous improvement and encouraging innovation to achieve success.
Monitoring and Adapting to Changes
The business environment is always changing, so strategies must adapt. Strategic implementation includes continuous monitoring and flexibility. By regularly assessing execution, organizations can identify areas for adjustment and pivot as needed. This adaptability is key to staying relevant and competitive in a constantly evolving market.
Key Components of The Strategic Implementation Process
Strategy implementation relies on several crucial components to bring a strategic plan to life. Here are the key elements:
The people within an organization are the most vital component of any strategy implementation. Leadership plays a critical role in guiding and motivating teams, while employees at all levels are responsible for executing the tasks that drive the strategy forward. Ensuring that the right people are in the right roles, and equipped with the necessary skills and knowledge, is fundamental to success. Additionally, fostering a culture of accountability and engagement among employees is crucial for maintaining momentum and achieving strategic objectives.
Resources, including financial, technological, and human resources, are the fuel that powers the strategic implementation process. Proper allocation of resources is essential to ensure that each aspect of the strategy has the necessary support to succeed. This involves not only budgeting and financial planning but also ensuring that the organization has access to the right tools, technology, and expertise. A strategic management process for resource utilization helps avoid bottlenecks and ensures that the strategy can be executed without unnecessary delays or obstacles.
Processes refer to the methods and procedures that guide how work is carried out within an organization. Well-defined processes are necessary for translating strategic objectives into actionable tasks. This includes setting up workflows, establishing timelines, and defining roles and responsibilities. Effective processes ensure that tasks are completed in a structured and efficient manner, reducing the risk of errors and ensuring that everyone is aligned with the strategic plan.
Communication
Clear and consistent communication is essential for a strategy's successful implementation. It ensures that everyone in the organization understands the strategy, their role in it, and how their work contributes to the overall goals. Effective communication channels, both top-down and bottom-up, are necessary to keep all stakeholders informed, engaged, and aligned. Regular updates, meetings, and feedback loops help maintain transparency and ensure that any issues or changes are communicated promptly.
Organizational Structure
The organizational structure defines how tasks are divided, coordinated, and overseen within an organization. A well-aligned structure supports the strategic plan by ensuring that there is clarity in roles, responsibilities, and reporting lines. It also facilitates collaboration across different departments, helping to break down silos and ensure that everyone is working toward the same objectives. An adaptive organizational structure can also make it easier to pivot and adjust the strategy as needed.
Organizational culture refers to the shared values, beliefs, and norms that influence how people behave within an organization. A culture that supports strategic implementation encourages innovation, collaboration, and a commitment to achieving strategic goals. It fosters an environment where employees feel empowered to take initiative, share ideas, and work together to overcome challenges. Aligning the culture with the strategy ensures that everyone is motivated and committed to the success of the implementation process.
Essential Concepts for Effective Strategy Implementation
Successful strategy implementation relies on key concepts that guide the process from strategy formulation to execution. For every new strategy that's developed, these principles help set clear goals and take actions that lead to measurable success.
Setting Clear Objectives
Establishing clear, well-defined objectives is the first step in effective strategy implementation. These objectives should be specific, measurable, and directly aligned with the organization's broader strategic goals. Clear objectives provide direction and focus, ensuring that all efforts are concentrated on achieving the desired outcomes. By setting measurable targets, organizations can track their progress and make necessary adjustments to stay on course.
Aligning Departmental Goals with Strategic Objectives
For a strategy to be effective, all departments within the organization must align their goals with the overall strategic objectives. This alignment ensures that every team's efforts contribute to the broader organizational goals, minimizing conflicts and maximizing efficiency. Techniques such as cascading objectives, regular communication, and cross-functional collaboration are essential to ensure that departmental goals are in sync with the organization's strategy.
Developing an Effective Implementation Plan
An effective implementation plan serves as a roadmap for executing the strategy. It outlines the specific steps, resources, and timelines required to achieve the strategic objectives. Key components of an implementation plan include task breakdowns, resource allocation, timeline setting, and risk management. A well-structured plan ensures that everyone knows what needs to be done, when, and with what resources, facilitating smooth and efficient execution.
Monitoring Progress Continuously
Continuous monitoring is vital to ensure that the strategy remains on track and that any deviations are quickly addressed. Regularly tracking progress against key performance indicators (KPIs) allows organizations to identify issues early and make necessary adjustments. Tools like dashboards, reports, and real-time data tracking are invaluable for maintaining visibility into the implementation process and ensuring that strategic objectives are met.
Communicating the Strategy Across the Organization
Effective communication is a cornerstone of successful strategy implementation. It ensures that all employees understand the strategy, their role in its execution, and how their efforts contribute to the overall goals. Clear, consistent communication keeps everyone informed and engaged, fostering a shared commitment to the strategy's success. Regular updates, feedback loops, and two-way communication channels are essential for maintaining alignment and transparency.
Using Data for Informed Decision-Making
Data-driven decision-making is critical in strategy implementation. By analyzing performance metrics and other relevant data, organizations can make informed decisions that enhance the effectiveness of their strategy. Regular data analysis helps identify trends, assess progress, and make adjustments as needed, ensuring that the strategy remains relevant and effective.
Ensuring Accountability and Measuring Success
Establishing accountability within the organization is crucial for successful strategy implementation. Clear roles and responsibilities, coupled with regular performance reviews, ensure that everyone is accountable for their part in executing the strategy. Measuring success through KPIs and other metrics provides a clear indication of progress and helps organizations evaluate whether they are on track to achieve their strategic objectives.
Continuous Strategic Plan Refinement
The business environment is constantly changing, and strategies must evolve to remain effective. Continuous strategic plan refinement involves regularly reviewing and adjusting the strategy based on feedback, performance data, and changing conditions. This ongoing process of improvement ensures that the strategy stays relevant and continues to drive the organization toward its long-term goals.
Addressing Challenges in the Implementation Process
Implementing strategy is a complex task often met with various challenges. These obstacles can slow progress and prevent an organization from reaching its strategic goals. However, by recognizing and proactively addressing these challenges, organizations can navigate the implementation process more effectively.
Lack of Clear Objectives and Priorities
Vague or poorly defined objectives can cause confusion and misaligned efforts, hindering progress.
Tips to tackle this challenge:
- Set SMART Objectives: Ensure objectives are Specific, Measurable, Achievable, Relevant, and Time-bound .
- Prioritize Goals: Rank objectives by importance and urgency to focus on critical tasks.
- Communicate Clearly: Make sure all team members understand the goals and their role in achieving them.
Inadequate Resource Allocation
Insufficient resources—time, budget, or personnel—can derail even the best strategies.
- Conduct Resource Assessments: Ensure all tasks have the necessary resources before implementation.
- Allocate Wisely: Focus resources on tasks that have the most impact.
- Monitor Usage: Regularly review resource use and make adjustments as needed.
Poor Communication
Ineffective communication can lead to misunderstandings, misalignment, and reduced coordination.
- Establish Clear Channels: Use structured communication methods like regular meetings and updates.
- Encourage Open Dialogue: Create an environment where feedback and concerns are openly shared.
- Ensure Consistency: Provide consistent messaging across all levels to maintain focus and alignment.
Resistance to Change
Change can be challenging , especially if it disrupts routines or requires new skills.
- Engage Early: Involve employees in planning to build buy-in and reduce resistance.
- Provide Training: Equip employees with the skills needed to adapt to new processes.
- Communicate Benefits: Clearly explain the advantages of changes for the organization and individual roles.
Lack of Accountability
Without clear accountability, tasks may be delayed, poorly executed, or overlooked.
- Define Roles Clearly: Make sure that everyone knows who is responsible for each task.
- Implement Tracking: Use tools to monitor progress and hold individuals accountable.
- Conduct Regular Check-Ins: Schedule progress reviews to assess performance and make adjustments.
Achieve Successful Strategy Implementation With Spider Impact
Implementing a strategy successfully requires clear objectives, aligned efforts, and continuous monitoring—all of which can be complex to manage without the right tools.
Spider Impact simplifies this process by aligning your strategic goals with daily operations, ensuring every department and team is focused on what truly matters. With real-time KPI tracking, automated reporting, and centralized data management, Spider Impact keeps your organization on course and adaptable to ongoing changes.
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Write a Business Plan: Essential Tips and Strategies for Entrepreneurs
When starting a new venture or expanding an existing one, it's crucial to write a business plan . A business plan serves as a roadmap for your company's future, outlining your goals and strategies for achieving them. It's a vital tool for attracting investors and securing funding, demonstrating your understanding of your market and industry. Additionally, a well-crafted business plan can help you identify potential challenges and opportunities, allowing you to make informed decisions.
Importance of a Business Plan
The importance of a business plan cannot be overstated. It provides clarity and direction for your business, helping you stay focused on your objectives and navigate any obstacles that may arise. A well-written business plan also serves as a valuable communication tool, allowing you to articulate your vision to potential stakeholders and partners.
Benefits When you Write a Business Plan
When you write a business plan offers numerous benefits beyond securing funding. It forces you to conduct thorough research and analysis, giving you deep insights into your market, competition, and target audience. Moreover, it helps you set realistic financial projections and milestones for measuring success.
Key Components of a Business Plan
A comprehensive business plan typically includes critical components such as an executive summary, company description, market analysis, organization and management structure, product or service line, marketing strategy, financial projections, and funding requirements.
Understanding the Basics
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To start, let's understand what is a business plan. A business plan is a written document that outlines your business's goals and how you plan to achieve them. It serves as a roadmap for your company, guiding decision-making and setting the direction for growth and success.
The purpose of a business plan is to provide a clear vision for your business and communicate that vision to potential investors, partners, and employees. It helps you articulate your strategy, identify potential challenges, and establish measurable goals.
A business plan typically includes an executive summary, company description, market analysis, organization and management structure, product or service line, marketing and sales strategy, funding request, financial projections, and an appendix with supporting documents.
Now that we've got a good grasp of why a business plan is important, let's dive into the different components that make up this crucial document. Understanding each element will help you create a comprehensive and effective business plan that sets you up for success. So, let's take a closer look at what goes into writing a business plan and how each section contributes to the overall success of your business.
Research and Analysis
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Market research is essential for business planning . It is crucial for understanding your target market, identifying customer needs, and assessing the demand for your products or services. Conducting surveys, analyzing industry reports, and gathering data on consumer behavior are crucial steps in this process.
Competition analysis involves studying your competitors' strengths and weaknesses, identifying potential threats, and finding opportunities to differentiate your business. This helps you position your products or services effectively in the market and develop strategies to gain a competitive edge.
SWOT analysis for business planning involves evaluating the strengths, weaknesses, opportunities, and threats that can impact your business. Identifying internal strengths and weaknesses as well as external opportunities and threats helps make informed decisions and develop a robust business strategy.
How to Write a Business Plan
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When you write a business plan is essential for any entrepreneur or business owner. It provides a roadmap for the future of your business and helps you communicate your vision to potential investors or partners. Creating a compelling business plan can also help you identify pitfalls and opportunities, giving you a better chance at success.
Executive Summary
The executive summary is a brief overview of your business plan, covering the key points such as your company's mission, goals, and financial projections. It should be concise yet compelling, grabbing the reader's attention and giving them a clear understanding of what your business is all about.
Company Description
In this section, you'll need to provide detailed information about your company, including its history, mission statement, and legal structure. You also highlighted what sets your company apart from others in the industry and why customers should choose your products or services over those of competitors.
Products and Services
This part of the business plan outlines what you offer customers and how it fulfills their needs or solves their problems. You'll need to describe each product or service in detail, including its features, benefits, and pricing strategy. It's important to demonstrate how your offerings provide value to potential customers clearly.
Remember that creating a business plan is not just about getting funding; it's also about setting goals for yourself and building a roadmap for future success. By carefully crafting each section of your business plan with these keywords in mind - write a business plan, how to write business plan - you can ensure that it effectively communicates the value of your business and its growth potential.
Financial Projections
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When you write a business plan, it's crucial to include financial statements and projections to demonstrate your business's financial viability. This section should include income statements, balance sheets, and cash flow statements that clearly show your company's financial health. By projecting future financial performance based on historical data and market trends, you can showcase your business's potential profitability to investors and stakeholders.
Financial Statements and Projections
In this section, you'll need to present detailed financial statements such as profit and loss, balance sheets, and cash flow projections. These documents provide an overview of your company's financial position and performance over a specific period. By including these statements in your business plan, you can give potential investors insight into how your business is expected to perform financially.
Break-even Analysis
Another essential component of financial projections is the break-even analysis, which helps you determine the point at which your total revenue equals your total costs. This analysis lets you understand how much product or service you need to sell to cover all expenses and generate profits. By including a break-even analysis in your business plan, you can demonstrate a clear understanding of your cost structure and pricing strategy.
Funding Requirements
This section outlines the funding requirements for launching or growing your business. Whether you're seeking investment from venture capitalists or applying for a small business loan, it's essential to clearly state how much funding you need and how it will be utilized within your business operations. By providing detailed information about funding requirements in your business plan, you can show potential investors that their capital will be put to good use.
Implementation and Review
After you have written your business plan, the next step is to implement it. The action plan for execution outlines the specific steps you need to take to achieve your business goals. This includes assigning responsibilities, setting deadlines, and allocating resources effectively. It's essential to have a clear roadmap for implementation to ensure that your business plan translates into real-world success.
Action Plan for Execution
Your action plan should detail the tasks that need to be completed, who will be responsible for each task, and the timeline for completion. This will help you stay organized and focused as you work towards achieving your business objectives. By breaking down larger goals into smaller actionable steps, you can make progress more manageable and trackable.
Milestones and Metrics
Setting milestones and metrics is crucial for monitoring the progress of your business plan implementation. Milestones are vital achievements or events that indicate progress toward your goals, while metrics are quantifiable measures to track performance. By establishing clear milestones and metrics, you can assess whether your business is on track and make any necessary adjustments along the way.
Regular Review and Updates
Regularly reviewing and updating your business plan is essential for keeping it relevant and effective. As your business evolves, market conditions change, or new opportunities arise, you must revisit your strategy and make necessary adjustments. By staying proactive in reviewing and updating your business plan, you can ensure that it remains a valuable tool for guiding your business toward success.
Strikingly Features for Business Planning
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Strikingly is an excellent platform for creating business plans because of its user-friendly interface and intuitive design tools. Whether you're a seasoned entrepreneur or just starting, Strikingly makes it easy to write a business plan that is both professional and visually appealing.
Using Strikingly for Creating Business Plans
In today's competitive business landscape, a well-crafted business plan is essential for outlining your vision, securing funding, and guiding your entrepreneurial journey. Strikingly, with its user-friendly platform and powerful features, empowers you to create comprehensive and professional business plans that effectively communicate your ideas.
- Executive Summary. Provide a concise overview of your business, including your mission, vision, products or services, target market, and financial projections. Strikingly's platform allows you to create a visually appealing executive summary.
- Market Analysis. Conduct thorough market research to understand your industry, target market, competitors, and trends. Strikingly's analytics tools can help you gather market data.
- Company Description. Clearly articulate your company's purpose, values, and unique selling proposition (USP). Strikingly's platform allows you to create a compelling company description.
- Products or Services. Detail your offerings, including their features, benefits, and pricing. Strikingly's e-commerce features can be used to showcase your products or services.
- Marketing and Sales Strategy. Outline your marketing and sales plan, including your target audience, marketing channels, and sales tactics. Strikingly's platform allows you to create landing pages and capture leads.
- Operations Plan. Describe your business operations, including your team, facilities, and supply chain.
- Financial Projections. Develop realistic financial projections, including income statements, balance sheets, and cash flow statements. Strikingly's integration with financial tools can help you create financial projections.
- Management Team. Introduce your management team and their qualifications. Strikingly's platform allows you to create team profiles.
- Funding Request. If seeking funding, outline your funding requirements and how the funds will be used.
- Appendix. Include supporting documents, such as resumes, permits, or licenses. Strikingly's platform allows you to upload supporting documents.
Strikingly's Advantages for Business Plan Creation
- User-Friendly Interface. Strikingly's platform is easy to use, even for those without technical expertise.
- Customizable Templates. Choose a template that aligns with your business plan's structure and create a professional presentation.
- Content Creation Tools. Easily create and edit your business plan's content, including text, images, and charts.
- Collaboration Features. Collaborate with your team members to develop and refine your business plan.
- Analytics Integration. Track your progress and measure the effectiveness of your business plan using Strikingly's analytics tools.
- Presentation Features. Create visually appealing presentations to showcase your business plan to investors or stakeholders.
- Lead Capture. Capture leads from potential investors or partners using Strikingly's lead generation forms.
- Mobile Optimization. Ensure your business plan is accessible on mobile devices, as many investors and stakeholders review plans on their smartphones or tablets.
- Scalability. As your business grows, Strikingly's platform can scale to accommodate your expanding needs.
- Customer Support. Receive assistance and support from Strikingly's dedicated customer service team.
By leveraging Strikingly's platform and following these steps, you can create a comprehensive and persuasive business plan that effectively communicates your vision and attracts the support you need to succeed. Remember, a well-crafted business plan is an essential tool for any entrepreneur.
Templates for Business Plans
Strikingly offers a variety of fully customizable business plan templates. From traditional text-based layouts to more visual, infographic-style designs, there's something for everyone. These templates provide a solid foundation and can be easily tailored to reflect your unique business concept.
Customization and Collaboration Features
One of Strikingly's standout features is its customization options, which allow you to personalize every aspect of your business plan to align with your brand identity . Additionally, the platform supports collaboration among team members or stakeholders, making it easy to gather feedback and input from others while working on your business plan.
Mannheim Template from Strikingly
As you write a business plan, remember to keep it concise and focused on your goals. Communicate your ideas effectively using clear and straightforward language. Avoid using jargon or technical terms that may confuse your audience.
When you write a business plan, it's important to highlight the unique value proposition of your business and how it will address the needs of your target market . Clearly outline your financial projections, marketing strategies, and operational plans to demonstrate the potential success of your business. Remember to regularly review and update your business plan as your company grows and evolves to ensure that it remains relevant and aligned with your goals.
Final Tips When You Write a Business Plan
Conduct thorough research and analysis to support your strategies and projections when creating a business plan. Be realistic in your financial projections and consider various scenarios to prepare for potential challenges.
Resources for Creating a Business Plan
Many online tools and templates are available to help you create a professional business plan. Look for reputable sources that offer guidance on writing different sections of the plan and examples of successful plans for reference.
After completing your business plan, it's crucial to revisit and revise it regularly to reflect changes in the market or your business environment. Track your progress and update the plan accordingly to stay aligned with your objectives.
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21 Strategic Planning Frameworks for Driving Business Growth
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Strategic planning is crucial for any business aiming to grow and succeed. To help guide this process, companies use strategic planning frameworks. These frameworks provide a structured approach to defining goals, creating strategies, and ensuring that all efforts align with the company’s vision. In this guide, we will look at 21 strategic planning frameworks that you can use along with templates.
What is a Strategic Planning Framework
A strategic planning framework is a structured method that helps businesses outline their goals, strategies, and actions. It acts as a roadmap, guiding decision-making and ensuring that every aspect of the business is aligned with its overall objectives. This framework helps businesses focus on what’s important, identify opportunities and challenges, and allocate resources effectively to achieve their goals.
Who Can Use Strategic Planning Frameworks
Strategic planning frameworks are versatile tools that can be used by a wide range of businesses and organizations. Here’s who can benefit:
- Small businesses : Helps in setting clear goals and making the most of limited resources.
- Large corporations : Ensures all departments are aligned with the company’s strategic goals.
- Nonprofits : Assists in focusing efforts on mission-driven objectives.
- Startups : Provides a clear direction for growth and helps prioritize efforts.
- Government agencies : Guides in policy-making and resource allocation.
Regardless of size or industry, any organization that wants to grow strategically can benefit from using a strategic planning framework.
Strategic Planning Frameworks vs Strategic Planning Models
The terms “strategic planning frameworks” and “strategic planning models” are often used interchangeably, but they actually refer to different components of the planning process.
Strategic planning models
A strategic planning model outlines the comprehensive structure of your strategic plan. It provides a big-picture view of how all components of your plan connect. The model is established first because it shapes the entire plan’s architecture and direction.
Strategic planning frameworks
Strategic frameworks are used to address specific sections of your strategic plan, providing methods to develop each part in detail. Frameworks are employed to achieve particular goals within the broader plan.
Key differences
- Scope : The model offers a complete view (like seeing the entire forest), while frameworks delve into specific areas (like focusing on individual trees).
- Role : Models establish the structure for the entire strategy, whereas frameworks refine particular aspects within that structure.
- Use : You’ll use one model to organize your strategic plan, but multiple frameworks can be applied to enhance various parts of the strategy.
21 Strategic Planning Frameworks to Achieving Organizational Goals
By providing structured approaches, strategic plannnig frameworks guide businesses in analyzing their environment, identifying opportunities, and executing strategies effectively. In this section, we’ll explore 21 strategic planning frameworks, each offering unique ways to drive organizational growth and achieve long-term objectives.
1. SWOT Analysis
SWOT analysis is a strategic planning framework that helps organizations understand their internal and external environments. The name “SWOT” stands for Strengths, Weaknesses, Opportunities, and Threats.
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What it is : SWOT analysis involves identifying and evaluating an organization’s strengths and weaknesses (internal factors) and opportunities and threats (external factors).
How it’s used : Organizations use SWOT analysis to assess where they stand and to create strategies that leverage their strengths, address their weaknesses, take advantage of opportunities, and protect against threats. This balanced approach ensures that strategic decisions are well-informed and aligned with the organization’s capabilities and the external environment.
2. PESTEL Analysis
PESTLE analysis is a strategic planning framework used to examine external factors that could impact an organization. The acronym “PESTLE” stands for Political, Economic, Social, Technological, Legal, and Environmental factors.
What it is : PESTLE analysis helps organizations understand the broader environment they operate in by evaluating six key areas:
- Political : Government policies and regulations.
- Economic : Economic conditions and trends.
- Social : Societal attitudes and demographics.
- Technological : Technological advancements and innovations.
- Legal : Laws and regulations affecting the industry.
- Environmental : Environmental concerns and sustainability issues.
How it’s used : Organizations use PESTLE analysis to identify potential opportunities and threats in the external environment. This helps them adapt their strategies to align with external changes and make informed decisions to navigate challenges effectively.
3. Porter’s Five Forces
Porter’s five forces is a strategic planning framework that helps organizations understand the level of competition in their industry. The framework examines five key factors that influence competitive intensity:
What it is : Porter’s five forces analyzes:
- Industry rivalry : The degree of competition among existing companies in the industry.
- Threat of new entrants : How easy or difficult it is for new companies to enter the market.
- Bargaining power of suppliers : The influence suppliers have on the prices and quality of materials.
- Bargaining power of buyers : The power customers have to affect prices and quality.
- Threat of substitutes : The likelihood of customers finding alternative products or services.
How it’s used : Organizations use Porter’s five forces to assess the competitive pressures they face. This helps them develop strategies to strengthen their market position, improve their competitive advantage, and address potential threats from competitors, new entrants, and alternative products.
4. Balanced Scorecard
Balanced scorecard is a strategic planning framework that helps organizations track and manage their performance from multiple perspectives. It goes beyond just financial metrics to provide a more complete view of how well the organization is doing.
What it is : The balanced scorecard measures performance across four key areas:
- Financial : Financial outcomes and profitability.
- Customer : Customer satisfaction and market share.
- Internal processes : Efficiency and effectiveness of internal operations.
- Learning and growth : Employee skills, training, and organizational culture.
How it’s used : Organizations use the balanced scorecard to align their day-to-day activities with their long-term goals. By tracking performance in these four areas, they ensure that they are not only achieving financial success but also improving customer satisfaction, streamlining processes, and fostering growth and development within the organization.
5. Growth-Share Matrix (BCG Matrix)
Growth-share matrix or BCG matrix is a strategic planning framework that helps organizations decide how to allocate resources among their products or business units. It classifies them based on their market growth and market share.
What it is : The BCG matrix divides products or business units into four categories:
- Stars : High market share and high growth. These are leaders in a growing market and need investment to maintain their position.
- Cash cows : High market share but low growth. These generate steady revenue with little investment needed.
- Question marks : Low market share but high growth. These require careful analysis to determine if they should be invested in or discontinued.
- Dogs : Low market share and low growth. These are typically candidates for divestment or strategic re-evaluation.
How it’s used : Organizations use the BCG matrix to prioritize their investments. It helps them decide where to invest, which areas to maintain, and which products or units might need to be phased out or restructured, based on their potential for growth and profitability.
6. Ansoff Matrix
Ansoff matrix is a strategic planning framework used to determine growth strategies based on new or existing products and markets.
What it is : The Ansoff matrix outlines four growth strategies:
- Market penetration : Selling more of existing products to existing markets. Focuses on increasing market share.
- Product development : Creating new products for existing markets. Aims to meet changing customer needs or preferences.
- Market development : Introducing existing products to new markets. Targets new customer segments or geographic areas.
- Diversification : Launching new products in new markets. Involves entering entirely new industries or areas.
How it’s used : Organizations use the Ansoff Matrix to choose the best strategy for growth. It helps them evaluate opportunities for expanding their market presence, developing new products, or exploring new market segments. This structured approach supports strategic decision-making to achieve sustainable growth.
7. Porter’s Value Chain
Porter’s Value Chain is a framework used to analyze the steps an organization takes to create and deliver a product or service, aiming to find ways to add value and gain a competitive advantage.
What it is : Porter’s Value Chain breaks down the activities involved in producing and delivering a product into two main categories:
Primary activities : Directly related to creating and delivering the product or service. These include:
- Inbound logistics : Receiving and handling raw materials.
- Operations : The process of transforming materials into products.
- Outbound logistics : Distributing the finished products to customers.
- Marketing and sales : Promoting and selling the products.
- Service : Supporting customers after the sale.
Support activities : Help improve the efficiency and effectiveness of primary activities. These include:
- Procurement : Acquiring the resources needed.
- Technology development : Innovating and improving processes.
- Human resources : Recruiting, training, and managing employees.
- Infrastructure : Organizational systems and management.
How it’s used : Organizations use Porter’s Value Chain to identify where value is added in their processes and where improvements can be made. By analyzing each activity, they can optimize operations, reduce costs, and enhance the overall quality of their product or service, which helps in gaining a competitive edge.
8. Blue Ocean Strategy
Blue Ocean Strategy is a strategic planning framework that encourages organizations to create new markets or “blue oceans” instead of competing in crowded, existing markets or “red oceans.”
What it is : Blue Ocean Strategy focuses on finding untapped market spaces with little or no competition. It’s about innovating and offering unique products or services that stand out and meet new or underserved customer needs.
How it’s used : Organizations use Blue Ocean Strategy to explore and develop new opportunities where they can offer something different from their competitors. By creating value in a new way, they avoid fierce competition and open up new areas for growth, allowing them to attract customers and generate profits in less contested environments.
9. OKRs (Objectives and Key Results)
OKRs is a strategic planning framework that helps organizations set and achieve clear goals by defining specific objectives and measurable results.
What it is : OKRs consist of two parts:
- Objectives : Clear, specific goals you want to achieve. They describe what you want to accomplish.
- Key results : Measurable outcomes that track progress towards the objective. They show how success will be measured.
How it’s used : Organizations use OKRs to set ambitious goals and track their progress. By defining objectives and key results, teams can focus on what’s important, align their efforts, and measure their achievements. This framework helps ensure everyone is working towards the same goals and provides a clear way to monitor performance and drive results. Learn how to create OKRs in more detail with out guide to setting OKRs.
10. Scenario Planning
Scenario planning is a strategic framework used to prepare for possible future changes by exploring different “what-if” scenarios.
What it is : Scenario planning involves imagining several different future situations based on various factors like market trends, economic conditions, or technological advancements. It helps organizations think about how these changes might affect their business.
How it’s used : Organizations use scenario planning to create flexible strategies that can adapt to different possible futures. By considering various scenarios, they can plan responses to potential challenges and opportunities, ensuring they are ready for whatever the future might bring.
11. Gap Analysis
Gap analysis is a strategic planning framework that helps organizations identify the differences between their current performance and their desired goals.
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What it is : Gap analysis involves comparing where the organization currently stands with where it wants to be. It highlights the gaps between current performance and target goals.
How it’s used : Organizations use gap analysis to pinpoint areas where improvements are needed. By identifying these gaps, they can develop action plans to bridge them, ensuring they meet their strategic objectives and improve overall performance.
12. VRIO Analysis
VRIO analysis is a strategic planning framework used to evaluate a company’s resources and capabilities to see if they provide a competitive edge.
What it is : VRIO stands for:
- Value : Does the resource or capability help meet customer needs or solve problems?
- Rarity : Is it something unique or not widely available to competitors?
- Imitability : Is it hard for competitors to copy or recreate?
- Organization : Is the company set up to effectively use this resource or capability?
How it’s used : Organizations use VRIO analysis to understand which resources or capabilities can give them an advantage over competitors. By evaluating these factors, they can focus on strengthening and leveraging their most valuable assets to improve their market position.
13. Lean Canvas
Lean canvas is a strategic planning framework used to quickly outline and test key aspects of a business model.
What it is : Lean canvas is a one-page template that covers essential elements of a business, including:
- Problem : The main issues your product or service aims to solve.
- Customer segments : The specific groups of people or businesses you want to target.
- Unique value proposition : What makes your product or service stand out.
- Solution : How your product or service solves the problem.
- Channels : The ways you will reach and deliver your product to customers.
- Revenue streams : How you will make money.
- Cost structure : The main expenses involved in running your business.
- Key metrics : How you will measure success.
- Unfair advantage : What gives you an edge over competitors.
How it’s used : Organizations use Lean canvas to quickly sketch out and refine their business ideas. It helps them identify key aspects of their business model, test assumptions, and make adjustments based on feedback, leading to more effective and efficient planning.
14. Pareto Analysis
Pareto analysis is a strategic planning framework used to identify and prioritize the most important issues or factors that will have the biggest impact.
What it is : Based on the Pareto Principle, often known as the 80/20 Rule, Pareto analysis helps you find the 20% of causes or problems that contribute to 80% of the results or effects.
How it’s used : Organizations use Pareto analysis to focus their efforts on the most significant problems or opportunities. By identifying the key areas that will have the greatest impact, they can allocate resources more effectively and achieve better results with less effort.
15. Strategy Map
Strategy map is a strategic planning framework that visually outlines an organization’s strategic objectives and how they are connected to achieve its overall goals.
What it is : A strategy map is a diagram that shows the relationships between different strategic goals across four main perspectives:
- Financial : Goals related to financial performance.
- Customer : Objectives focused on customer satisfaction and market positioning.
- Internal Processes : Targets for improving internal processes and efficiency.
- Learning and Growth : Goals related to employee skills, knowledge, and organizational culture.
How it’s used : Organizations use strategy maps to clearly communicate their strategy and how different goals support each other. By visualizing how objectives in each area connect and contribute to overall success, they can ensure alignment across the organization and track progress towards achieving their strategic vision.
16. McKinsey 7-S Framework
McKinsey 7-S framework is a tool used to analyze and align the key elements of an organization to ensure effective strategy implementation.
What it is : The McKinsey 7-S framework examines seven interconnected elements of an organization:
- Strategy : The plan for achieving goals and competitive advantage.
- Structure : The organization’s hierarchy and how roles and responsibilities are arranged.
- Systems : The procedures and processes used to run the organization.
- Shared Values : The core beliefs and culture that guide behavior within the organization.
- Skills : The capabilities and competencies of employees.
- Style : The leadership approach and management style.
- Staff : The organization’s people and how they are recruited, developed, and managed.
How it’s used : Organizations use the McKinsey 7-S framework to ensure all these elements are aligned and support each other. By analyzing and adjusting these areas, they can improve efficiency, adapt to changes, and successfully implement their strategy.
17. SOAR Analysis
SOAR analysis is a framework used to focus on an organization’s strengths and opportunities to create a positive and actionable strategic plan.
What it is : SOAR stands for:
- Strengths : What the organization does well and its key advantages.
- Opportunities : The potential areas for growth and new possibilities in the market.
- Aspirations : The organization’s vision and goals for the future.
- Results : The measurable outcomes and impacts the organization aims to achieve.
How it’s used : Organizations use SOAR Analysis to build on their strengths and opportunities while setting clear goals and desired results. This framework helps in creating a forward-looking, strengths-based strategy that encourages positive growth and aligns efforts with long-term aspirations.
18. Hoshin Kanri
Hoshin Kanri is a strategic planning framework used to align an organization’s strategic goals with its day-to-day operations, ensuring everyone works towards the same objectives.
What it is : Hoshin Kanri, also known as Policy Deployment, involves setting long-term strategic goals and breaking them down into actionable steps. The process includes:
- Setting vision and goals : Define long-term objectives and overall direction.
- Developing strategies : Create plans to achieve these goals.
- Action plans : Break down strategies into specific tasks and responsibilities.
- Monitoring and adjusting : Regularly review progress and make necessary adjustments.
How it’s used : Organizations use Hoshin Kanri to ensure that strategic goals are effectively translated into actionable plans. By aligning all levels of the organization with these goals, it helps improve focus, coordination, and performance, making sure that strategic objectives are consistently pursued and achieved.
19. ADKAR Model
ADKAR model is a framework used to manage and guide organizational change effectively. It focuses on the people side of change to ensure successful transitions.
What it is : ADKAR stands for:
- Awareness : Understanding why the change is needed.
- Desire : Wanting to support and participate in the change.
- Knowledge : Knowing how to change and what new skills are required.
- Ability : Having the capability to implement the change effectively.
- Reinforcement : Ensuring the change is sustained and supported over time.
How it’s used : Organizations use the ADKAR model to guide individuals through change by addressing each of these five areas. It helps in creating a structured approach to managing change, ensuring that people understand, accept, and can effectively implement new strategies or processes.
20. GE-McKinsey Matrix
GE-McKinsey Matrix is a framework used to evaluate and prioritize different business units or products based on their attractiveness and the organization’s strengths.
What it is : The GE-McKinsey Matrix uses two key factors:
- Industry Attractiveness : How appealing the market or industry is, considering factors like growth potential and competition.
- Business Unit Strength : How strong the business unit or product is within the market, based on factors like market share and capabilities.
The matrix divides business units into nine categories, ranging from high attractiveness and strong strength (ideal for investment) to low attractiveness and weak strength (which may need to be divested).
How it’s used : Organizations use the GE-McKinsey Matrix to decide where to allocate resources and make strategic decisions. By evaluating each business unit or product against these criteria, they can focus on areas with the greatest potential for growth and profitability while managing or eliminating weaker areas.
21. Action Plans
Action plan is a strategic planning framework used to outline the specific steps needed to achieve your strategic goals. It breaks down your strategy into manageable tasks with clear timelines.
What it is : An action plan details the who, what, when, and how of your strategy. It includes a list of tasks, deadlines, assigned responsibilities, and resources needed to accomplish each task.
How it’s used : Organizations use action plans to ensure that their strategic goals are turned into actionable steps. By clearly defining each task, setting deadlines, and assigning responsibilities, an Action Plan helps teams stay organized, focused, and on track to achieving their objectives. It provides a clear roadmap for implementing the strategy, making it easier to monitor progress and make adjustments as needed.
Streamline Your Strategic Planning with Creately
Creately is a visual collaboration tool that can make strategic planning easier and more effective. It helps you visualize, collaborate, and manage your strategic planning more effectively, making the entire process smoother and more organized.
Create visual diagrams
- Templates : Use pre-made templates for strategic planning frameworks like SWOT Analysis, PESTEL Analysis, and Value Chain Analysis to quickly get started.
- Drag-and-drop interface : Easily add and arrange elements like shapes, text, and connectors to build custom diagrams.
Collaborate in real-time
- Live editing : Work on your strategic plans simultaneously with team members, seeing changes in real-time.
- Comments and feedback : Add comments directly on the diagrams to provide feedback and discuss ideas without leaving the platform.
Organize information
- Layers and groups : Organize complex information into layers or groups to keep your diagrams clear and manageable.
- Color coding : Use colors to differentiate between various elements or categories in your diagrams.
- Integrated notes and data fields : Attach additional information, attachments, and data with per item notes and data fields to keep everything in the same place.
Track progress
- Interactive charts : Use charts and graphs to visualize data and track progress towards strategic goals.
- Milestones and timelines : Create timelines and milestones to monitor the implementation of your strategies.
- Kanban boards: Use kanban boards and task cards to keep track of tasks and monitor progress. Assign tasks to team members directly within your diagrams, ensuring clear responsibilities.
Share and present
- Export options : Export your diagrams in formats like PDF or PNG to share with stakeholders or include in reports.
- Presentation mode : Use presentation mode to showcase your strategic plans in meetings or presentations.
Strategic planning is essential for guiding your organization toward success. Using different strategic planning frameworks like SWOT Analysis, PESTEL Analysis, and Porter’s Five Forces helps you understand your strengths, weaknesses, opportunities, and market conditions.
Each strategic planning framework offers a unique way to analyze your business and make smart decisions. For example, the GE-McKinsey Matrix helps prioritize resources, the Ansoff Matrix explores new market opportunities, and Value Chain Analysis improves operations.
By applying these strategic planning frameworks, you can better prepare for challenges, identify growth opportunities, and stay on track to achieve your goals. Regularly updating your strategies with these tools helps ensure you are always moving in the right direction.
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FAQs Related to Strategic Planning Frameworks
Which strategic planning framework should i use, can i use multiple strategic planning frameworks together, how often should i update my strategic plan using these frameworks, how do strategic planning frameworks help with execution, what are common challenges in using strategic planning frameworks, can strategic planning frameworks be used for small businesses, how do i measure the success of a strategic planning framework, more related articles.
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Amanda Athuraliya is the communication specialist/content writer at Creately, online diagramming and collaboration tool. She is an avid reader, a budding writer and a passionate researcher who loves to write about all kinds of topics.
Imagine a symphony orchestra where each musician plays their own tune without listening to others. The result would be chaotic and dissonant, right? Similarly, in the business world, when decision-making happens in silos and planning processes are disconnected, it’s like having a group of individuals playing their own instruments without any coordination. The harmony is lost, and the organization becomes inefficient, misses opportunities, and struggles to keep up with the fast-paced market.
Integrated Business Planning (IBP) addresses these challenges by providing a comprehensive framework that integrates strategic, operational and financial planning, analysis, and reporting to drive better business outcomes. A retail company experiences a sudden surge in online sales due to a viral social media campaign. Integrated planning incorporates supply chain planning, demand planning, and demand forecasts so the company can quickly assess the impact on inventory levels, supply chain logistics, production plans, and customer service capacity. By having real-time data at their fingertips, decision-makers can adjust their strategies, allocate resources accordingly, and capitalize on the unexpected spike in demand, ensuring customer satisfaction while maximizing revenue. This blog explores the significance of IBP in today’s modern business landscape and highlights its key benefits and implementation considerations.
Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization. IBP brings together various functions, including sales, marketing, finance, supply chain, human resources, IT and beyond to collaborate across business units and make informed decisions that drive overall business success. The term ‘IBP’ was introduced by the management consulting firm Oliver Wight to describe an evolved version of the sales and operations planning (S&OP process) they originally developed in the early 1980s.
1. Strategic planning
Integrated Business Planning starts with strategic planning. The management team defines the organization’s long-term goals and objectives. This includes analyzing market trends, competitive forces, and customer demands to identify opportunities and threats. Strategic planning sets the direction for the entire organization and establishes the foundation for subsequent planning roadmap.
2. Operational planning
Operational planning focuses on translating strategic goals into actionable plans at the operational level. This involves breaking down the strategic objectives into specific targets and initiatives that different departments and functions need to execute.
For example, the sales department might develop a plan to enter new markets or launch new products, while the supply chain department focuses on inventory optimization and ensuring efficient logistics. The key is to align operational plans with the broader strategic objectives to ensure consistency and coherence throughout the organization.
3. Financial planning
Financial planning ensures that the organization’s strategic and operational plans are financially viable. It involves developing detailed financial projections, including revenue forecasts, expense budgets, and cash flow forecasts. By integrating financial planning with strategic and operational planning, organizations can evaluate financial profitability, identify potential gaps or risks, and make necessary adjustments to achieve financial targets.
4. Cross-functional collaboration
A fundamental aspect of IBP is the collaboration and involvement of various functions and departments within the organization. Rather than working in isolation, departments such as sales, marketing, finance, supply chain, human resources, and IT come together to share information, align objectives, and make coordinated decisions.
5. Data integration and analytics
IBP relies on the integration of data from different sources and systems. This may involve consolidating data from enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, supply chain management systems, and other relevant sources. Advanced analytics and business intelligence tools are utilized to analyze and interpret the data, uncovering insights and trends that drive informed decision-making.
6. Continuous monitoring and performance management
The Integrated Business Planning process requires continuous monitoring of performance against plans and targets. Key performance indicators (KPIs) are established to measure progress and enable proactive management. Regular performance reviews and reporting enable organizations to identify deviations, take corrective actions, and continuously improve their planning processes.
By integrating strategic, operational, and financial planning organizations can unlock the full potential of IBP and drive business success and achieve their goals.
Enhanced decision-making
IBP facilitates data-driven decision-making by providing real-time insights into various aspects of the business. By bringing together data from various departments, organizations can develop a holistic view of their operations, enabling them to make better-informed decisions.
Improved alignment
By aligning strategic objectives with operational plans and financial goals, IBP ensures that every department and employee is working towards a common vision. This alignment fosters synergy and drives cross-functional collaboration.
Agility and responsiveness
In the rapidly changing business landscape, agility is crucial. IBP allows organizations to quickly adapt to market shifts, demand fluctuations, and emerging opportunities. By continuously monitoring and adjusting plans, businesses can remain responsive and seize competitive advantages.
Optimal resource allocation
Integrated Business Planning enables organizations to optimize resource allocation across different functions. It helps identify bottlenecks, allocate resources effectively, and prioritize initiatives that yield the highest returns, leading to improved efficiency and cost savings.
Risk management
IBP facilitates proactive risk management by considering various scenarios and identifying potential risks and opportunities. By analyzing data and conducting what-if analyses, companies can develop contingency plans and mitigate risks before they materialize.
Implementing an effective IBP process requires careful planning and execution that may require substantial effort and a change of management, but the rewards are well worth it. Here are some essential strategic steps to consider:
1. Executive sponsorship
Establish leadership buy-in; gain support from top-level executives who understand the value of Integrated Business Planning and can drive the necessary organizational changes. Leadership commitment, led by CFO, is crucial for successful implementation.
2. Continuous improvement
Continuously monitor and adjust; implement mechanisms to monitor performance against plans and targets. Regularly review key performance indicators (KPIs), conduct performance analysis, and generate timely reports and dashboards. Identify deviations, take corrective actions, and continuously improve the planning processes based on feedback and insights.
3. Integration of people and technology
To foster cross-functional collaboration, the organization must identify key stakeholders, break down silos, and encourage open communication among departments. Creating a collaborative culture that values information sharing and collective decision-making is essential.
Simultaneously, implementing a robust data integration system, encompassing ERP, CRM, and supply chain management systems, ensures seamless data flow and real-time updates. User-friendly interfaces, data governance, and training provide the necessary technological support. Combining these efforts cultivates an environment of collaboration and data-driven decision-making, boosting operational efficiency and competitiveness.
4. Technology
Implement advanced analytics and business intelligence solutions to streamline and automate the planning process and assist decision-making capabilities. These solutions provide comprehensive functionality, data integration capabilities, scenario planning and modeling, and real-time reporting.
From a tech perspective, organizations need advanced software solutions and systems that facilitate seamless data integration and collaboration to support IBP. Here are some key components that contribute to the success of integrated business planning:
1. Corporate performance management
A platform that serves as the backbone of integrated business planning by integrating data from different departments and functions. It enables a centralized repository of information and provides real-time visibility into the entire business.
2. Business intelligence (BI) tools
Business intelligence tools play a vital role in analyzing and visualizing integrated data from multiple sources. These tools provide comprehensive insights into key metrics and help identify trends, patterns, and opportunities. By leveraging BI tools, decision-makers can quickly evaluate financial performance, make data-driven business decisions and increase forecast accuracy.
3. Collaborative planning and forecasting solutions
Collaborative planning and forecasting solutions enable cross-functional teams to work together in creating and refining plans. These planning solutions facilitate real-time collaboration, allowing stakeholders to contribute their expertise and insights. With end-to-end visibility, organizations can ensure that plans are comprehensive, accurate, and aligned with business strategy.
4. Data integration and automation
To ensure seamless data integration, organizations need to invest in data integration and automation tools. These tools enable the extraction, transformation, and loading (ETL) of data from various sources. Automation streamlines data processes reduces manual effort and minimizes the risk of errors or data discrepancies.
5. Cloud-based solutions
Cloud computing offers scalability, flexibility, and accessibility, making it an ideal choice for integrated business planning. Cloud-based solutions provide a centralized platform where teams can access data, collaborate, and make real-time updates from anywhere, at any time. The cloud also offers data security, disaster recovery, and cost efficiencies compared to on-premises infrastructure.
6. Data governance and security
As organizations integrate data from multiple sources, maintaining data governance and security becomes crucial. Establishing data governance policies and ensuring compliance with data protection regulations are vital steps in maintaining data integrity and safeguarding sensitive information. Implementing robust data security measures, such as encryption and access controls, helps protect against data breaches and unauthorized access.
IBM Planning Analytics is a highly scalable and flexible solution for Integrated Business Planning. It supports and strengthens the five pillars discussed above, empowering organizations to achieve their strategic goals and make better data-driven decisions. With its AI- infused advanced analytics and modeling capabilities, IBM Planning Analytics allows organizations to integrate strategic, operational, and financial planning seamlessly. The solution enables cross-functional collaboration by providing a centralized platform where teams from various departments can collaborate, share insights, and align their plans. IBM Planning Analytics also offers powerful data integration capabilities, allowing organizations to consolidate data from multiple sources and systems, providing a holistic view of the business. The solutions’s robust embedded AI predictive analytics uses internal and external data and machine learning to provide accurate demand forecasts. IBM Planning Analytics supports continuous monitoring and performance management by providing real-time reporting, dashboards, and key performance indicators (KPIs) that enable organizations to track progress and take proactive actions. As the business landscape continues to evolve, embracing Integrated Business Planning is no longer an option but a necessity for organizations. To succeed in this dynamic environment, businesses need an integrated approach to planning that brings all the departments and data together, creating a symphony of collaboration and coordination.
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The strategy and implementation summary in the business plan section of the business plan identifies the path the business intends on using to establish and grow the business. It includes strategies identifying how the business will maintain a competitive edge, market the company, grow sales, develop a network of contacts and customers, and so on.
Strategy Implementation: Process, Models & Example
Part 1: Marketing Strategy. The Marketing Strategy is a crucial subsection of your business plan's Strategy & Implementation section. It details how you will attract and retain customers. This strategy should align with and support the broader objectives outlined in your business model and other sections of your business plan.
A strategic plan details the overall strategy and lays out a roadmap for how the organization will achieve its goals. In contrast, an implementation plan is a highly detailed, actionable, tactical document that lists and details the specific actions and steps businesses should take to implement a strategy. It breaks down the business strategy ...
How To Write A Business Plan (2024 Guide)
So in this stage, you'll focus on getting people on board with the strategy so they are bought-in and motivated. Explain the objectives clearly, show how success and progress will be measured, and assign each element or component of your strategic plan to a responsible party or owner. 2. Monitor performance.
A strategic implementation plan (SIP) is the document that you use to define your implementation strategy. Typically, it outlines the resources, assumptions, short- and long-term outcomes, roles and responsibilities, and budget. (Later on, we'll show you how to create one.) An SIP is often integrated with an execution plan, but the two are ...
Strategy Implementation: The 6 Step Process
Step 1: Set and communicate clear, strategic goals. The first step is where your strategic plan and your strategy implementation overlap. To implement a new strategy, you first must identify clear and attainable goals. As with all things, communication is key. Your goals should include your vision and mission statements, long-term goals, and KPIs.
6. Continue to Review Performance. While these tools can be helpful for any strategy implementation, they don't guarantee success without constant review and oversight. A successful strategic plan that drives value for a business and its customers requires continuous performance reviews and improvements.
What is an implementation plan? 6 steps to create one
Business Plan Example and Template
11.4 The Business Plan - Entrepreneurship
13 Key Business Plan Components. We've built a comprehensive guide to the major parts of a business plan for you. From elements like the executive summary to product descriptions, traction, and financials, we'll guide you on all of the key sections you should include in your business plan. December 14th, 2022 | By: The Startups Team | Tags ...
4 Steps in the Strategy Implementation Process. 1. Handle Tension. Making tough choices isn't easy, and you need to manage any tension that arises with change. In strategy implementation, tension often exists between innovating to grow your business and controlling internal processes and procedures.
Business Plan: What It Is, What's Included, and How to ...
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As the road map for a business's development, the business plan. Defines the vision for the company. Establishes the company's strategy. Describes how the strategy will be implemented. Provides a framework for analysis of key issues. Provides a plan for the development of the business. Helps the entrepreneur develop and measure critical ...
Implementation plans, as the name suggests, are intended to plan for and guide implementation across the four stages: exploration, installation, initial implementation and full implementation. More specifically, implementation plans identify goals, select and align strategies to address each goal, and identify reasonable timelines and person(s ...
And How to Create One. 1. Executive summary. This is a short section that introduces the business plan as a whole to the people who will be reading it, including investors, lenders, or other members of your team. Start with a sentence or two about your business, your goals for developing it, and why it will be successful.
Here are some of the components of an effective business plan. 1. Executive Summary. One of the key elements of a business plan is the executive summary. Write the executive summary as part of the concluding topics in the business plan. Creating an executive summary with all the facts and information available is easier.
Effective business plans contain several key components that cover various aspects of a company's goals. The most important parts of a business plan include: 1. Executive summary. The executive summary is the first and one of the most critical parts of a business plan. This summary provides an overview of the business plan as a whole and ...
How to implement an effective strategic plan As your business goes through the stages of strategic planning, it will take steps to build the plan. The following steps can be helpful in creating an effective strategic plan: Study the overall market. Complete a SWOT analysis. Define your business goals. Develop departmental goals. Set short-term ...
Implementing a robust business strategy is critical for organizations aiming to reach their long-term goals. While creating a strategic plan is important, successful execution is what truly determines an organization's success. Strategy implementation requires aligning all departments, managing resources effectively, and monitoring progress to ensure goals are achieved.
When you write a business plan is essential for any entrepreneur or business owner. It provides a roadmap for the future of your business and helps you communicate your vision to potential investors or partners. Creating a compelling business plan can also help you identify pitfalls and opportunities, giving you a better chance at success.
By providing structured approaches, strategic plannnig frameworks guide businesses in analyzing their environment, identifying opportunities, and executing strategies effectively. In this section, we'll explore 21 strategic planning frameworks, each offering unique ways to drive organizational growth and achieve long-term objectives. 1.
This blog explores the significance of IBP in today's modern business landscape and highlights its key benefits and implementation considerations. Integrated business planning framework Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization.
III. IMPLEMENTATION . The implementation of ASP 1 is intended to cover only the amount of time it takes for underutilization to be resolved across the trades. This will be measured annually at the county and/or state levels using data administered by WisDWD in relation to goals set by the USDOL-OFCCP. With appropriate state and
The contractor shall prepare and submit an erosion control implementation plan (ECIP) for the project including borrow sites, material disposal sites, dust control, and dewatering according to Chapter TRANS 401 requirements. The erosion control implementation plan shall supplement information shown on the plans and shall not reproduce it.