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17 Computer Science (CS) Resume Examples for 2024

• Computer Science (CS) Resumes
• CS Student Resumes
• CS Resumes by Experience
• CS Resumes by Role

Writing Your Computer Science Resume

When you’re a computer science student looking for an internship or your first full-time role as a developer, understanding what is a resume , deciding what to include in a  good resume  ,and how to format it correctly can be challenging.

We analyzed countless computer science resumes and chose the top 17 examples to help you get started. No matter if you’re looking for your first real-world coding job or are a seasoned campaigner, we have a computer science cover letter and resume designed to match where you’re at in your career.

The hardest part of resume writing is figuring out how to do a resume. Our  resume tips ,  resume maker,  and free  Word resume templates  have helped developers  get interviews at companies like Facebook and Microsoft,  so they’re a great place to start.

Computer Science Resume Example

or download as PDF

Why this resume works

• If you’ve already had an internship or related work experience (as a research assistant, for example), you want to highlight that experience at the top of your computer science resume. Lead with your strengths, and if you have the experience, that’s a real asset.
• Hiring managers review a lot of resumes for CS internships and entry-level roles. Don’t be afraid to let your personality shine! Your activities outside the classroom can help you stand out if you have a unique interest.
• Starting with a  resume outline example  can help guide you in how to include a project or two on your final resume.

Computer Scientist Resume Example

• Your computer scientist resume should build upon any related experience, perhaps as an entry-level computer support specialist. Your experience coupled with a four-year degree can open a career path for you.
• Use any previous education and experience as a launchpad to land your next computer science role. 

Computer Science Student Resume Example

• Browse through our  free resume templates  on Google for some inspiring designs suited for little to no experience. 
• Employers understand that people looking for their first programming role won’t have relevant work experience to discuss. In this case, strive to demonstrate your interest in computer science through personal projects and what you did outside of class during your school years.
• At this point, your education is your greatest strength, so be sure to list all the relevant classes you’ve taken that make you a great fit for the role to which you’re applying.

Computer Science Internship Resume Example

• Don’t list too many skills. A hiring manager wants to know your strengths. It’s much better to list two to three languages or tools you’re really strong in than ten you wouldn’t be able to answer questions about in an interview.
• List work experience, even if it’s not directly related to computer science. It shows you can handle responsibility and are reliable. Combining this with the  technical skills on your resume  can give you an advantage over the competition.

Computer Science Major Resume Example

• The CS courses you’re studying will give an employer a better picture of what theoretical knowledge you’re well versed in and can bring to your first job.

Computer Science No Experience Resume Example

• The details of a personal project—like one where you designed and developed a portfolio website—are a great addition to your computer science no experience resume.

Entry-Level Computer Science Resume Example

• This means finding a  professional resume template  that includes your education, relevant skills, projects you’ve worked on, and any relevant internship experience, plus leveraging a cover letter generator to complement your application.
• To make the case you’ll have a real impact as a full-time developer, you should quantify the impact of your internship achievements. Numbers make a much stronger case than words, so using them will set your resume apart.

Entry AGS Desktop Publisher Resume Example

• As a desktop publisher, you use publishing software to create various documents and products, including financial reports, business proposals, books, newspapers, newsletters, packaging, tickets, and business cards. You format and combine text, numerical data, photographs, illustrations, charts, and other visual elements.
• Analyze locally available job descriptions and take note of consistent skill requirements. These requirements serve as a physical roadmap of what to include in your resume.
• Specialize using the physical roadmap from the local analysis mentioned above to create an aspirational checklist of what to learn/continue learning to be maximally effective.
• Career objectives  exist to support and enhance whatever work experience you list. Instead of opting for a lengthier resume that includes irrelevant experience, your entry AGS desktop publisher resume can use a career objective to instill confidence in the reader and prove that you have a proven, albeit short, history of driving value.

Entry-Level Android Developer Resume Example

• As an aspiring developer, your  entry-level Android developer resume  has options for showcasing your available skillset.
• The key here isn’t reinventing the wheel but creating something dynamic and unique that can’t be easily replicated with a few Google searches and a video tutorial.
• Some internships require a fully completed degree to be in hand before starting. Although this is becoming more uncommon with the introduction of online coding trade schools (boot camps), research needs to be done regarding individual markets and locations.

Senior Computer Vision Scientist Resume Example

• Your senior computer vision scientist resume should be steeped in well-documented data and reporting. When updating the  resume skills  list on your resume, there are two primary sources from which you can collect data.
• The first source is the company’s list of required skills from the job description. This list provides the exact skills needed to excel in the role.
• The second way is to look at desired job titles in a specific geographic location. After evaluating the market’s desired skill requisites, adjustments can be made to showcase expertise to the general “heartbeat” of what employers in the area are seeking.
• Emphasize specific bullet points with KPIs that complement and enhance the general “heartbeat” of the desired market.

Computer Repair Technician Resume Example

• Leverage your resume’s side column to display your handy proficiencies as a computer repair technician. We’re talking about software programs and hardware like TeamViewer, digital multimeter, Driver Booster, iFixit Pro Tech Toolkit, and more—a list of at least 10 can sweep recruiters off their feet, but don’t go beyond 15. Also, it would be particularly advantageous for your appeal to illustrate the applications of these tools in different settings.

Computer Programming Resume Example

• So, what else can you do to ensure that your computer programming resume impresses recruiters? Well, an elegant template with subtle color accents would add flair to your application. Also, this format gives your piece the room to balance text and white spaces for a formal outlook.

Computer Engineering Resume Example

• Take this direction, and demonstrate your numbers in production errors and hardware costs (cue: 27% reduction in production errors and reducing hardware costs by 18%).

Computer Technician Resume Example

• Be sure to highlight these achievements in your resume all while integrating quantifiable metrics to add credibility to your achievements, making yourself a strong candidate.

Computer Science Teaching Assistant Resume Example

• Your  computer science teaching assistant resume  should contain the key sections recruiters need to see. It may be tempting to include other sections, many projects, or even non-relevant work experience when writing your academic resume, but that can greatly hurt your chances of being interviewed.
• The most important sections are skills, work experience, education, and relevant projects.
• For example, “Engaged with industry to maintain 100% fluency in the area of focus and provide opportunities for students to work on industry projects.”
• In the eyes of the reader, this bullet point means you will not need a lot of training and will bring immediate value to the company when hired.

Computer Science & Engineering Teacher Resume Example

• Adding a summary gives you the chance to reinforce your abilities with software engineering, curriculum development, and teaching, overall increasing your chances of landing an interview.
• Don’t forget to customize your  skills section  in addition to the other sections on your resume; check the job description for skill keywords you can include to catch any recruiter’s eye.

Computer Science Tutor Resume Example

• For example, you could include experience that involves working with students, colleagues, and school administration.
• You should also include soft skills, even though they’re difficult to quantify. Scan the job description to find soft skill keywords you can use in your  skills section  or work experience.
• Projects are a good way to demonstrate your tech knowledge, especially if you have limited work experience. However, projects are formatted slightly differently than work experience; use our  resume outline example  to show you how to add relevant projects to your resume.
• Your skills section is vital for demonstrating your technical abilities – include the software and tools you’re comfortable using and especially include any tools that are listed on the job description.

Related resume guides

• Data Analyst
• Data Science Resume
• Java Developer
• Data Engineer

Early in your computer science career, you must keep your resume to one page. As such, real estate on your resume is valuable. You should only include a  resume objective  if it adds value and increases your chances of getting an interview.

So, what is a resume objective for a computer science student? It’s a statement that succinctly states your skills, what you’re looking for in the job you’re applying for, and how you’ll add value in that role.

That sounds like a lot, but it’s not that bad in practice. You should keep it to two to three sentences and customize it to each role for which you apply. Here are a couple of examples from the resumes above:

• “I’m looking for an internship where I can utilize my experience with natural language processing and building web apps for non-technical users to further the mission of Coursera in democratizing education across the world.”
• “Industrious recent computer science graduate with a zeal for innovation. Seeking a position at Sikka Software, where the strategic focus on delighting users aligns with my creativity and desire to enhance social events through technology.”

Alternatively, if you’ve built some valuable experience, you may want to consider a  resume summary statement . Only include one if you can successfully and specifically highlight your greatest career accomplishments. 

Projects on your computer science resume

When you’re looking for a computer science internship or your first full-time role as a developer, projects are a must-have on your resume.

These can either be projects you completed as part of a class or something you went out and built on your own. Projects are the best way to show a potential employer that you can take what you learned in class and apply it to the real world.

More than that, they’re a great way to demonstrate your interest in coding outside of your classwork. In your projects, mention exactly what you built and the languages/ libraries you used. Here are some examples:

Social media scheduler

• Built a responsive web app using Django and Node that allowed users to schedule social media posts across Instagram and Twitter
• Utilized the Twitter API and Instagram API
• Built features using scikit-learn in Python that learned what time of day maximized engagement with social media posts which increased the overall user engagement rate by 15% 
• Released app for free for University of Pittsburgh students, and it quickly grew to over 500 monthly active users
• Used: Javascript, Python, SQL, HTML/CSS

Poker simulation

• Built a full-stack web app to allow users to simulate and visualize outcomes of poker hands against opponents of different play styles using open-source cards.js on the front-end
• Utilized sci-kit learn in Python to simulate possible outcomes under different scenarios that the users chose

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Click here to directly go to the complete computer science student resume sample

What do employers look for in a computer science student resume?

A computer science student resume is generally written by CS Graduates and CS Students who are still pursuing the course.

As such, employers are inclined to look for your academic details, relevant projects, and internship experience in a computer science student resume.

But most importantly, employers look for signs of exceptionalism in your computer science skills (such as coding and website designing) and your technical skills.

For which you should present a list of the programming languages you know, databases you are familiar with, and software you can work with.

We will help you learn how to put this information effectively in your computer science resume.

But before we begin, here's a summary of our Computer Science Student Resume Blog:

• Write achievement-based internship sections and mention relevant certifications.
• Add the details of the project that you have been a part of or led successfully.
• Use one-liner points to communicate the details of your professional experience and past internships.
• Provide URL links to your personal websites or profiles like Kaggle, GitHub, etc.
• Write an impeccable computer science student resume objective for computer science student jobs & internships.
• Organize your resume using the right resume format for computer science students.

. . . all so you can get the entry-level CS job or internship of your dreams!

Now that you have a rough idea of what to put in your computer science student resume, let's discuss what you can do to perfect it:

• How to create an ATS-compliant resume?
• What format to use for framing your computer science student resume?
• How do I write a resume for computer science student?
• How to list education details in a resume?
• What skills should I put on my resume computer science?

What is a good objective for a computer science resume?

We have also provided relevant computer science student resume examples for each section. This is aimed at helping you understand what each section of your computer science resume should look like when perfected.

That said, feel free to use our Online Resume Builder to revolutionize your resume. It has an in-built computer science student resume example template that is pre-filled & optimized.

What is an ATS-Compliant Computer Science Student Resume?

The Application Tracking System is the first hurdle on your way to landing your dream job.

It helps the recruiters in selecting only those resumes wherein the required skills and experience are easily identified by the ATS.

To ensure that your resume gets past the ATS you need to curate a resume that has the right content reflecting all those requirements that have been mentioned in the job description given out by employers.

• Compare your resume of computer science student with the provided job description.
• Include the skills that you possess and have been mentioned in the JD as requirements.
• Use words and phrases that relate your suitability to the targeted job profile.

To write an impeccable computer science student resume, go through the resume tips we have compiled for you.

Choose the Right Format for Your Computer Science Student Resume

Choosing the right resume format for computer science students should be the top priority. Why?

Because resume formats are important. They help you effectively shape the best resume for computer science student. As such, you need to choose the ideal computer science student resume format for you.

We advise you to use the reverse chronological resume format to structure your resume.

Here's why it is the best resume format for computer science student:

• It helps you present information in reverse order. This means that your most recent work or internship experience is displayed first, following by your education details and so on.
• This format helps you showcase your most relevant information first. As such, it helps you make a relevant resume for computer science student fresher.
• Secondly, this resume format is the preferred format for recruiters. It is also the most commonly used resume format, making it reader-friendly.
• This means that if you choose this computer science student resume format, you will be able to write a recruiter's preferred resume type.

You can also read about the other two resume formats to get an in-depth understanding of the importance of picking the right resume format:

Enhance Your Computer Science Student Resume Presentation Using Relevant Sections

Writing a resume for a computer science student is not as difficult as it might seem. All you have to do is present information using the following resume sections:

• Personal Information
• Profile Title
• Summary/Objective
• Internships
• Project(s) (if any)
• Certifications (if any)

Make sure you use the above-mentioned order to organize your sections.

Doing this will help you write a presentable resume for a computer science student.

It might not seem this way, but presentation matters.

Without resume sections , your resume will be a poorly composed document with randomly arranged data. This badly presented information will hamper the readability of your computer science resume.

Without a good presentation, you can't make a reader-friendly resume. And without a reader-friendly resume, your resume would be less likely to get read & evaluated in totality. Meaning: you won't get shortlisted for the job.

Additionally, feel free to use our Online Resume Builder . It is designed to ace the resume perfection test and help you write an optimized computer science resume.

It comes with a huge library of pre-filled resume templates and industry-wise resume examples to serve as perfect referring points for curating an impeccable computer science resume.

Perfect the Header Sections of Your Computer Science Student Resume

The header sections of a resume comprise of three things:

• Resume Header

Your job here is to perfect them all.

Let's begin.

Computer Science Student Resume: Header

Here are some resume tips for the resume header of your computer science student resume:

• Don't label your resume with a generic 'CV' or 'Resume'.
• Instead, write your real full name at the topmost part of your computer science resume in a 16-20 font size .
• The idea is to use a relatively larger font size for your resume header so that a recruiter can instantly identify that the resume belongs to you.
• If you have a middle name, write your first name, followed by the first initial of your middle name in capital letters, followed by your last name. Example "Lana M. Davis"

Here's a computer science student resume example illustrating the ideal resume header:

This is a snapshot of a computer science student resume template that we have made using our Online Resume Builder .

For more computer science student resume examples like this, read on.

Computer Science Student Resume: Personal Information

Next comes the personal information section.

Don't be fooled. The personal information section does not mean that you should flood unnecessary & extremely personal details in your resume for computer science student fresher.

The goal of this section is to help a recruiter get in touch with you. As such, you should include only contact-specific details such as:

• Updated mobile number
• Professional email ID
• Current Location

Hiration Pro Tip : In addition to basic contact details, you can also attach an URL to your online portfolio if you have one. (Kaggle, GitHub, LinkedIn, etc.)

Read our Blog on perfecting the resume contact information to master the ins and outs of this section.

Here's a computer science student resume example showcasing a well-written personal information section.

Use our computer science student resume template to make an impeccable resume with perfectly optimized sections.

Computer Science Student Resume: Profile Title

A profile title is important in more ways than one. For example, it communicates the following details about you:

• Job designations held
• Place of work
• Duration of your work

Since you are writing a resume for a computer science student, you are likely to have no work experience. In this situation, your profile title can be written in the following manner:

• Computer Science Graduate (if you have graduated)
• Computer Science Student (if you are still pursuing the course)
• Former Programming Intern & Computer Science Graduate (if you have graduated + done an internship)

If you fall into the third category, don't write 'Programmer' just to appear more experienced or authentic!

Hiration PRO TIP : Incorrectly presenting your job title can lead to a loss of credibility. Recruiters are bound to catch your bluff sooner or later, so make sure you accurately present this data.

Here's a resume example showing a correctly written profile title for a CS Graduate who has internship experience:

In the meanwhile, get your existing resume for computer science student fresher reviewed by our Resume Experts at Hiration.

With an overall experience of giving valuable resume reviews to 3,000+ clients globally, our service is designed to give you the resume help you need.

Present your Computer Science Internship Details effectively

As a CS Graduate or Student, you probably don't have the actual professional experience to boast about in your computer science resume.

This leaves you with your internship.

If you don't have internship experience, get one.

If you have done an internship in the past, talk about it effectively in your resume for computer science student fresher jobs.

Perfecting this section can dramatically elevate your shortlist chances. Meaning: you need to perfect it at all costs.

Here are three ways to do it:

• Frame one-liner points
• Use the STAR format
• Practice Grouping & Highlighting

Use one-line points. Not paragraphs.

They make your resume of computer science student more reader-friendly and comprehensive.

Don't believe us?

Here are two computer science student resume examples to prove this argument.

We want you to observe them closely.

AVOID THIS:

Computer Science Student Resume Example 1

PRACTICE THIS:

Computer Science Student Resume Example 2

Framing One-Liner Points: Analysis

You can make the following observations from the two computer science student resume examples we have outlined above:

Conclusion: As compared to a lengthy paragraph, the one-liner point makes more sense and the recruiters will easily understand your roles and responsibilities right away.

STAR FORMAT

Making reader-friendly content will go to waste if you don't back up with text worth reading. In other words, you need to optimize each one-liner point.

You can achieve this by implementing the STAR format at each point;

• situation : The situation/backdrop/context of your contributions
• task : The actual task that was assigned to you
• action : The strategy you used to execute the assigned task
• result : The result/outcome of your action in the form of an achievement figure

Instead of saying something as basic as this:

Wrote codes as part of my internship

Using the STAR format helps you make the same statement more impactful:

Wrote codes for ~3 computer programs with 100% accuracy

Do you see what we did there?

Adding numbers and expanding the details helped us add more legitimacy to the work done. It also helped us communicate the depth of the Intern's programming responsibility.

GROUPING & HIGHLIGHTING

Now that you know how to make reader-friendly content that is worth the read, it is time to ensure that no recruiter ignores it.

Grouping & highlighting helps you achieve this.

Here are two computer science student resume examples to demonstrate this point.

LESS IMPACT:

HIGH IMPACT:

Grouping & Highlighting: Analysis

We can draw the following conclusions from the computer science student resume examples we have discussed above:

Conclusion: By listing all the similar points under relevant groups you can easily organize your one-liners. The bold words and phrases make it easier for recruiters to identify your potential right away.

Make sure to start every point using a power verb to enhance the effectiveness of your sentences.

Computer Science Student Resume Sample for Internships

Read our Blog on perfecting the work experience section to learn intricate secrets for composing the professional experience & internship sections.

Here's a computer science student resume sample illustrating the perfect internship section for your resume for computer science student fresher jobs:

Moving on, get an expert opinion on your sample resume for computer science student jobs.

Provide Your Academic Details in the Education Section

The education section of your resume is an important section.

This is where you should put important academic details such as:

• Name of the school/university you have attended.
• Name of the courses you have pursued.
• The location of your school/university.
• Enrolment and graduation dates in month & year format .

Refer to Hiration's Guide on how to list education on your resume to read an exhaustive guide on how to correctly curate the education section.

Here's a resume sample showcasing the ideal education section for your resume.

Outline Your CS Skills Under a Distinct Key Skills Section

For those of you who are writing a resume for a computer science student, it is crucial to give a glorious presentation of your CS skills.

You need to make your skills highly visible in your computer science resume.

Recruiters should be able to identify your skills in one go.

Using a distinct 'key skills' section with a 'technical skills' subsection is a great way to achieve this.

Doing this helps you show the tools you are adept at and the work you can do - all in one glance.

Hiration PRO TIP : The key skills section of your computer science resume should be crisp and to the point. Do not use phrases like 'experienced in' or 'expertise in' to endorse your CS skills.

Read our Resume Skills Guide to learn how to use this section to your advantage.

Here's a computer science student resume example to visually demonstrate how to correctly put together this section:

Curate an Effective Objective for Your Computer Science Student Resume

What should your computer science student resume objective look like?

How long should your computer science student resume objective be?

And most importantly when should you include a resume objective ?

• Your resume objective should be crisp and written in 3-4 lines.
• It should actively advocate your skills in your functional niche/industry.
• It should be constructed with the end goal of convincing a recruiter that you are the ideal fit for the given job.
• To write an effective computer science student resume objective, draft it at the end after concluding the rest of your resume.

Write a computer science student resume objective to communicate your willingness to contribute towards organizational growth rather than highlighting your achievements and demands.

Here's a perfectly composed resume objective for computer science student resume:

You can also go through our guide on resume summary .

Resume Review Service

You don't have to be an expert resume writer to write an impeccable computer science student resume. Let us do the heavy lifting for you.

Our Resume Review Service is a premium service that gives you the resume help you need & more. We provide section-wise resume tips and offer valuable feedback based on the following parameters:

• ATS Compliance
• Global Compatibility
• Content Relevance
• Recruiter Friendliness
• Design Compatibility
• Conversion Scope
• Performance Assessment
• Resume Formatting (font, margins, the order of sections, etc.)
• Compliance with industry norms

Online Resume Builder

Hiration's Online Resume Builder is a bundle of joy and a stepping stone for shortlisting success.

The power of AI backs our resume-building tool. We designed it to transform your computer science student resume into a shortlist magnet.

How do we achieve this?

Here is a list of the features that come with our resume building tool:

• Auto bold feature
• 25+ resume designs
• LIVE resume score
• JD-resume matcher
• Option to save unlimited resumes
• Intuitive next text suggestion
• Full rich-text editor
• 1-click design change
• A sharable link
• LIVE resume editor
• Unlimited PDF downloads
• 100+ pre-filled resume templates

Hiration Cover Letters & Other Services

Hiration's Cover Letter Builder provides:

• 10+ ready to use templates
• 15+ designs
• Freedom to customize templates
• Create multiple cover letters
• Easy downloading

Make sure to check out the following services provide by Hiration:

• Digital Portfolio Builder
• LinkedIn Review
• Interview Preparation

Computer Science Student Resume Sample

Here's a perfect sample resume for computer science student jobs:

• Microsoft Office tools: Excel, Visio
• Languages: Java, C++, VB.NET, HTML, JavaScript, CSS, Python, and AJAX
• Tools & Techniques: SQL and ORM technologies
• Developed & deployed computer apps and coded & tested programs for 3+ software and 5+ mobile applications
• Formulated codes and tested them periodically to ensure desirable results and fixed bugs in the existing ones
• Collaborated with the Product, Design, & Marketing teams to understand user needs & developed 5+ products
• Coordinated with Business Analysts/Developers to develop software designs, program specifications & test cases
• Resolved user-submitted problems & questions and documented the same for future reference
• Assisted in performing upgrades to make sure that the software & systems are secure; improved the efficiency by 17%
• GPA: 4.5/5.0
• Microsoft Certified Solutions Developer | Microsoft | Jan '19
• Languages : English, Spanish and German

The provided resume template for computer science student is from our Online resume Builder and is the best resume for computer science student with a higher chance of getting shortlisted by recruiters.

Key Takeaways

Here are the key takeaways of our Computer Science Student Resume 2023 Blog:

• Use the reverse chronological resume format.
• Organize information using relevant sections in your computer science resume.
• Write your real full name in the largest font size at the extreme top part of your resume for a computer science student. Doing this will give your resume a unique identity of its own.
• Include your contact details in the personal information section. Additionally, include a link to your online work portfolio if you have one.
• Write your profile title as 'Computer Science Graduate'. If you are currently doing an internship, write your profile title in this manner: 'Computer Science Graduate & Programming Intern'.
• Use a distinct section to endorse your CS skills - both technical & non-technical.
• Keep your computer science student resume objective both crisp & effective. Stick to a 3-4 lines paragraph and highlight profile-specific career achievements.
• To get shortlisted, perfect the internship section at all costs.
• To improve the readability, use one-liner points . To draw attention to your key highlights in each point, mark them in bold.
• Present your education details . Write your GPA score if you have performed outstandingly well. If you were not a top performer, leave out your GPA scores.
• Write a list of your certifications if you have done any. Leave out those certifications that are not relevant to your target profile.

Now that we have reached the end of this blog, make use of all the computer engineering resume examples and computer engineering resume samples that we have provided in this blog as it can help you in writing a great resume.

Go to Hiration resume builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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• Computer Science Student Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Computer Science Student Resumes:

• Developing software applications and systems
• Designing and implementing algorithms
• Debugging and troubleshooting software
• Writing code for web-based applications
• Designing and developing databases
• Developing user interfaces
• Creating and testing software prototypes
• Developing software for mobile devices
• Developing software for embedded systems
• Developing software for cloud computing
• Developing software for artificial intelligence
• Developing software for machine learning

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Computer Science Student Resume Example:

• Developed and implemented a machine learning algorithm for a web-based application, resulting in a 25% increase in user engagement and a 10% increase in revenue.
• Collaborated with a team of developers to design and develop a database for a cloud computing platform, improving system performance by 30% and reducing operational costs by 20%.
• Created and tested software prototypes for an artificial intelligence project, resulting in a successful proof of concept and paving the way for further development.
• Designed and developed a user interface for a mobile application, resulting in a 15% increase in user satisfaction and a 10% increase in app downloads.
• Debugged and troubleshot software for an embedded systems project, resulting in a 50% reduction in system errors and improving overall system reliability.
• Developed software for a mobile device, implementing new features and improving user experience, resulting in a 20% increase in user engagement.
• Developed and implemented algorithms for a software application, resulting in a 40% increase in system performance and a 25% reduction in processing time.
• Designed and developed a database for a cloud computing platform, improving system scalability by 50% and reducing operational costs by 30%.
• Collaborated with a team of developers to develop software for an embedded systems project, resulting in a successful product launch and a 15% increase in revenue.
• Machine learning algorithms
• Web-based application development
• Database design and development
• Cloud computing platforms
• Artificial intelligence projects
• Software prototyping and testing
• User interface design
• Mobile application development
• Debugging and troubleshooting
• Embedded systems programming
• Algorithm development and implementation
• System performance optimization
• Team collaboration and communication
• Software development methodologies (Agile, Scrum, etc.)
• Programming languages (Python, Java, C++, etc.)
• Version control systems (Git, SVN, etc.)
• Data structures and algorithms
• Operating systems (Linux, Windows, macOS)
• Networking and security fundamentals
• Problem-solving and critical thinking

Top Skills & Keywords for Computer Science Student Resumes:

Hard skills.

• Programming Languages (e.g. Java, Python, C++)
• Data Structures and Algorithms
• Object-Oriented Programming (OOP)
• Database Management Systems (DBMS)
• Operating Systems (OS)
• Computer Networks
• Web Development (e.g. HTML, CSS, JavaScript)
• Software Development Life Cycle (SDLC)
• Version Control Systems (e.g. Git)
• Debugging and Troubleshooting
• Artificial Intelligence (AI) and Machine Learning (ML)
• Cybersecurity and Information Assurance

Soft Skills

• Problem Solving and Critical Thinking
• Attention to Detail and Accuracy
• Time Management and Prioritization
• Adaptability and Flexibility
• Communication and Presentation Skills
• Teamwork and Collaboration
• Creativity and Innovation
• Analytical Thinking and Data Interpretation
• Leadership and Project Management
• Continuous Learning and Self-Improvement
• Attention to Security and Privacy
• Empathy and User-Centered Design

Resume Action Verbs for Computer Science Students:

• Implemented
• Collaborated
• Troubleshot

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Resume FAQs for Computer Science Students:

How long should i make my computer science student resume, what is the best way to format a computer science student resume, which keywords are important to highlight in a computer science student resume, how should i write my resume if i have no experience as a computer science student, compare your computer science student resume to a job description:.

• Identify opportunities to further tailor your resume to the Computer Science Student job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Computer Science Students:

Computer science intern, entry level software developer, junior software engineer, entry level programmer, software developer intern, entry level software engineer, junior programmer, entry level computer science.

• • Led a team of 10 engineers in the development of a high-traffic web application, improving load times by 50% and user engagement by 35%.
• • Designed and implemented scalable backend services using Java and Spring Boot, supporting over 1 million daily active users.
• • Conducted code reviews and provided mentorship, resulting in a 20% reduction in code defects and enhanced team productivity.
• • Collaborated with product managers and UX designers to develop features that increased user retention by 25%.
• • Optimized database queries and indexing strategies, reducing data retrieval times by 40%.
• • Integrated third-party APIs, enhancing application functionality and user experience.
• • Developed and maintained a suite of internal tools that streamlined operations, reducing manual tasks by 30%.
• • Implemented RESTful APIs in Python and Flask, improving data integration across various platforms.
• • Participated in Agile ceremonies, contributing to continuous improvement in team processes and performance.
• • Collaborated with QA teams to ensure high-quality software releases, reducing post-release defects by 15%.
• • Authored technical documentation and conducted training sessions, enhancing team knowledge and capabilities.
• • Contributed to the development of enterprise-level applications using Java and AngularJS, supporting over 500,000 users.
• • Assisted in the migration of legacy systems to modern web architectures, improving system reliability and performance.
• • Developed unit and integration tests, increasing test coverage by 25% and ensuring code quality.
• • Collaborated with cross-functional teams to deliver projects on time and within budget.

4 Computer Science Resume Examples & Guide for 2024

Your computer science resume must distinctly highlight your technical skills. Include programming languages, frameworks, and tools you're proficient with. Demonstrate your problem-solving capabilities and projects. Showcase relevant experiences that align with the job you're applying for.

Resume Guide

Formatting Tips

Experience Section

Hard & Soft Skills

Certifications & Education

Summary & Objective

Additional Sections

Key Takeaways

By Experience

Computer Science Internship

Entry-level computer science, junior computer science.

The computer science job market  is on a roll, expected to grow by an impressive 14.5% globally from 2021 to 2027, and, more specifically, jobs in the U.S. are set to increase by 12%. If you know how the internet, Linux, compilers, and Turing machines work, you’re in an excellent position to pursue a career in this industry. Sure, computer science can be tough and sometimes stressful, but with the right experience, you can pick and choose from the best workplaces.

Keep in mind that the first step is to catch a recruiter's attention with an outstanding computer science resume. This is something we can help you with.

In this guide we’ll explore:

• How to pick a resume template  that boosts your professional look as a computer scientist.
• Which key sections you should include in your resume and how to write them.
• How to best highlight your computer science experience.
• How to list your CS achievements to show your impact.
• Which skills from the job description are critical to underscore when tailoring your resume .

Here are a few computer science-related resume guides that might interest you:

• IT Intern resume
• Entry-Level Software Engineer resume
• Entry-Level Network Engineer resume
• IT Support resume
• Data Scientist resume
• Web Developer resume

How to format a computer science resume

Selecting the best resume format in the field of computer science is essential. The goal is to spotlight your most impressive skills and achievements. In a field as dynamic and diverse as CS, your resume must pinpoint your specific strengths and how they align with the job you want. The format you choose is key to making a good first impression and ensuring your resume shows why you’re the right candidate for the job.

You have 3 main options for formatting a computer science CV:

• Reverse chronological resume :  Perfect if you have a lot of relevant experience, this format lists your jobs starting with the most recent.
• Functional resume :  Great for newcomers to computer science, career changers, those just starting out, or anyone with gaps in their work history. It highlights your skills more than your past jobs.
• Combination resume : This combines the best of chronological and functional resumes, allowing you to feature your most relevant skills and successes upfront, followed by a detailed job history. It’s ideal for showing off experiences that match well with computer science roles.

Make sure your resume is well organized into sections that fit these formats to catch recruiters’ attention.

Here are some useful resume tips :

• Avoid using fancy fonts that are hard for Applicant Tracking Systems to read. Stick to simple fonts  like Rubik, Montserrat, Lato, or Arial, and keep the font size between 10 and 12 points.
• Use 1-inch margins on all sides of your resume  to maintain a clean and professional look.
• Opt for resume colors  that are easy on the eyes. Blue is an excellent choice as it's professional and commonly accepted in many business environments.
• Keep your resume concise and aim to fit everything on one page , especially if you have under 10 years of experience.
• Include your name, phone number, location, and professional email address  in the header of your resume .
• Always save your resume as a PDF  to ensure it looks the same on any device or platform.

Having a complete LinkedIn profile  boosts your chances of getting a job interview by 71% . This underlines the importance of keeping your profile updated and fully detailed on the platform.

Improve your computer science resume with our intuitive AI resume checker . It checks 16 important areas to help your resume stand out and boost your chances of getting interviews.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

To strengthen your computer science resume, you’ll want to include these sections.

The top sections on a computer science resume

• Contact information:  It's essential so recruiters can get in touch if they're interested in your application.
• Technical skills: Highlight specific tools, languages, and software you've mastered that are relevant to computer science roles.
• Professional experience: List your past roles, focusing on achievements related to computer science.
• Education and certifications:  Show your formal education and any extra certification you've achieved in computer science fields.
• Projects: Detail your projects and explain how they’ve helped you develop your skills and achieve notable results.

The structure of your computer science resume should align with the job you’re applying for. Review the job description  carefully to find relevant keywords  that your resume should underscore. Here’s what you need to cover.

What recruiters want to see on your resume

• Proficiency in coding languages:  Recruiters look for this as it shows the applicant's ability to write and debug software.
• Experience with data structures and algorithms: This is key to solving complex computer science problems.
• Familiarity with system design: Recruiters value this as it gives an insight into your ability to plan and manage projects.
• Understanding of AI and machine learning technologies:  These are increasingly relevant and high-demand skills in tech.
• Proven problem-solving skills: Especially in a computer science context, these demonstrate your ability to tackle challenges and provide relevant solutions.

Let's get into the section regarding your previous job experience. This is the part where employers decide if your professional past conforms to what they need in a candidate for CS.

How to write your computer science resume experience

Recruiters need to see your practical knowledge of computer science in action. On your resume, emphasize your technical prowess and notable achievements in the work experience section , using powerful action verbs  to describe each role and success, making your profile more engaging for potential employers.

Besides, adapting your resume for each specific job posting is key in CS for several reasons:

• Demonstrates relevant skills:  Tailoring your resume enables you to highlight the skills and experiences directly pertinent to the job you're applying for.
• Illustrates dedication:  It indicates genuine interest in the position and reflects your effort in researching the company.
• Ensures relevance:  By customizing your resume, you can explicitly show how your previous experiences align with the job's responsibilities.
• Meets job requirements: This method enables you to address the specific qualifications outlined in the job posting, enhancing the strength of your application.

Now we’ll discuss a real CS job offer to optimize your experience entries for maximum relevance.

Example CS job offer

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from streaming, theme parks, resorts, and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for innovative ways to improve these exciting experiences.

Job Title: Associate Software Engineer

As an Associate Software Engineer, you will work within the Core Systems and Platforms (CSP) Organization under the Financial Value Chain business solutions area. Finance Value Chains will be delivering Priority Business Solutions aligned with the enterprise architecture for the Finance, Tax, and Treasury Value Chains. This Associate Software Engineer position is a critical technology role, responsible for crafting and developing software primarily IBM Cognos Analytics and Planning Analytics.

Specifically this role will be responsible for developing software for:

• Financial Planning & Analysis
• Long-Range Planning
• Annual Operating Plan

Responsibilities:

• Design, develop, and test highly scalable and flexible software solutions with a focus on integrations and reporting between financial systems
• Translate business requirements to design specification
• Develop, test, and deploy reports and dashboards in planning and analytics software
• Solve critical incidents by conducting root cause analysis and identifying solutions
• Partner with architects, business architects and business systems analysts, and other software and data engineers on project teams, following the Solutions Architecture model

Basic Qualifications:

• Experience in one or more related areas, i.e. SQL, Business Intelligence, Financial Reporting, Machine Learning, Data Science, and ETL
• Background in and strong understanding of broad financial systems architecture and data flow
• Business orientation (Accounting and Finance) combined with strong IT technical skills
• Wide experience with Software Development Lifecycle methodologies across waterfall and agile
• Proven track record completing projects and achieving results in an ambiguous work environment
• Must have the technical knowledge to be able to work with other teams, including third parties, Enterprise applications, and infrastructure teams
• Good communication and presentation skills, both oral and written. Ability to communicate well to both technical and business audiences
• Ability to tackle complex problems
• Innovative thinking and embraces innovation by constantly seeking new or contrary ideas and approaches to what has been done in the past
• Teamwork skills and ability to establish and manage effective working relationships in a matrixed interpersonal structure
• Results-oriented, biased toward action

Preferred Qualifications:

• Experience in test-driven software development
• Experience with integration design using data integration best practices including APIs, Messaging Bus, Pub-Sub, ETL
• Ability to work independently on certain tasks
• Keeps proficient in new technologies and successful sharing with peers and introducing new technologies
• Demonstrates stamina, resilience, and perseverance under trying circumstances
• Bachelor’s degree in Computer Science, or comparable field of study, and/or equivalent work experience

Let's compare the experience section of two candidates targeting the same job. The first candidate might find it more difficult to secure the job. Let's see why.

• • Led and managed a large software development team.
• • Collaborated across departments to develop a new time-management software tool.
• • Advocated for the adoption of a new programming framework to enhance productivity.
• • Hosted multiple workshops and presentations on the role of software development in business efficiency.

This resume entry is too vague and doesn't provide enough detail. It mentions leading a team, hosting workshops, etc.  However, it doesn't explain how these were done or what the results were. This lack of detailed information fails to demonstrate the candidate’s skills or the tangible benefits they’ve brought to previous roles, making it difficult to see why they’re the best fit for the job.

On the other hand, the next applicant impresses with their strong performance.

• • Streamlined project delivery using SDLC methodologies, reducing timelines by 20%.
• • Developed new time-management software with Messaging Bus and Pub-Sub, increasing efficiency by 25%.
• • Implemented a new programming framework, cutting system errors by 30% through integration design.

Here are the 3 main reasons why this resume captures attention:

• Quantifiable achievements: This candidate showcases impressive results with clear metrics—led a software development team of 30 members, increased productivity by 40% through effective API and ETL integrations, and successfully reduced project timelines by 20% using SDLC methodologies.
• Relevant experience: Demonstrates how the candidate effectively managed cross-departmental efforts to develop new time-management software, integrating advanced technologies like Messaging Bus and Pub-Sub to boost data flow efficiency by 25%.
• Software proficiency: Implemented a new programming framework that significantly reduced system errors by 30%, showcasing the candidate's strong grasp of integration design principles and technical acumen.

This resume ties the candidate's achievements to the job requirements really well. Keep these ideas in mind to create an experience section that’s rich with quantifiable achievements.

How to quantify impact on your resume

Adding statistics and figures  can bring to life the effectiveness of your programming. It's an effective method to demonstrate the tangible impact you've made, such as enhancing system performance or optimizing software algorithms.

Check out these practical ideas to quantify your success in computer science roles.

• Include the number of programming languages you're proficient in  to illustrate your versatility and adaptability in the rapidly evolving field of computer science.
• Present the number of software systems or applications you've developed  to demonstrate your ability to create effective solutions.
• Mention the percentage of process improvement after the implementation of your programming project  to show the actual impact of your work on business productivity.
• Specify the number of bugs or issues you've resolved in past roles  to quantify your problem-solving skills.
• List the number of different databases you're fluent in  to indicate your ability to manage business information effectively.
• State the rate of system uptime during your management  to show how reliable your programming is on a day-to-day basis.
• Include the number of security issues you’ve prevented or repaired  to prove your ability to ensure software and data security.
• Mention the number of complex algorithms you've developed or improved  to emphasize your contribution to making business processes more efficient.

How do I write a computer science resume with no experience

The field of computer science is incredibly diverse and covers a lot of different jobs under just one major.

For instance, high-demand developer jobs at big companies like FAANG are tough to get into. They often require a lot of preparation for coding tests and can be pretty intense with their workload. However, many entry-level jobs are more relaxed, might not need coding tests at all, and typically offer a good salary, though not as high as the top roles.

If you don't have work experience  in CS, diving into personal projects is a smart move to build your skills before you start job hunting. Simple activities like crafting small apps or tinkering with new programming tricks can lay a solid foundation. Use platforms like GitHub or Stack Overflow to sharpen your coding skills and learn more about managing software projects.

Besides technical roles, many positions don't involve coding at all, like program managers, business analysts, and sales engineers. These jobs focus more on people skills, and they can be quite rewarding financially, often with a much lighter workload.

When you're ready to apply for an entry-level job, here's how to customize your resume:

• Present your personal projects as academic or freelance work .
• Mention any tech workshops, coding contests, or hackathons you’ve participated in , especially if you walked away with any prizes.
• Include your involvement in relevant online communities, especially those centered around software development or specific coding languages.
• Spotlight transferable skills  such as teamwork, analytical prowess, and handling complex projects, with real-life examples from school or previous roles that show these abilities in action.
• List references  from educators or mentors, or simply indicate that they can be provided if needed.
• Begin your resume with a concise objective statement that showcases your enthusiasm for CS and any pertinent experience, keeping it to 3 or 4 sentences.

All these elements prove you're proactive and skilled—key characteristics valued in the tech industry.

How to list your hard and soft skills on your resume

Moving to the skills portion of your resume , it’s important to detail your computer science training, areas of specialization, and practical experience in the field. This technical knowledge  underlines your readiness for a role in the tech industry.

Let's focus on your hard skills.

Hard skills

Underlining your hard skills is key because they demonstrate your expertise in specific programming languages and technical practices, which are crucial for any tech role. Start by setting up a clear "Hard skills" section on your resume, ideally right after your work experience details. This is where you list and prioritize your technical abilities, such as programming languages, development tools, and frameworks you're skilled in.

Make sure to tailor these skills to fit the job you're aiming for. If you’ve got a wide range of technical skills, try breaking them down into categories like "Programming languages," "Development tools," and "Frameworks" for easy reading.

Dropping these skills into your resume will definitely give it a solid boost!

Best hard skills for your computer science resume

• Java programming
• Python programming
• C++ programming
• Machine learning
• Artificial Intelligence (AI)
• Data structures
• Algorithm development
• Database management (SQL, Oracle)
• Web development (HTML, CSS, JavaScript)
• Software development
• Cloud computing (AWS, Google Cloud)
• Cybersecurity
• Data Science
• Network architecture
• System design
• Front-end frameworks (React, Angular)
• Back-end technologies (.NET, Node.js)
• DevOps and automation tools (Jenkins, Docker)

Alongside your hard skills , make sure your computer science resume includes a list of soft skills , emphasizing your broader personal strengths.

Soft skills

Soft skills are important for your CS resume because they show you can work well with others and handle changes smoothly. Instead of putting these skills in a separate section, spread them throughout your resume.

In your summary or objective, give real examples of how you’ve used them. Also, point out relevant soft skills in your work experience and education sections, showing how you’ve used teamwork and leadership in tech-related situations.

Make sure your skills fit what the job ad is looking for and mix them with your tech expertise to build a targeted resume  that really shows off a balanced profile.

Here are some soft skills that are often appreciated in computer science:

Best soft skills for your computer science resume

• Problem-solving
• Communication
• Attention to detail
• Time management
• Analytical thinking
• Adaptability
• Self-motivation
• Negotiation
• Responsibility
• Decisiveness
• Learning agility

How to list your certifications and education on your resume

Computer science empowers students to create the world of tomorrow.

Satya Nadella, CEO of Microsoft

In the field of computer science, aspects such as education and certifications do more than fill out your resume. They underscore your capability and validate your theoretical knowledge as well as your expertise in practical tech skills. This will position you as a standout candidate in the crowded tech landscape. Think of them as your credentials that signal to employers that you’re well-prepared.

Without these qualifications, your resume may not stand a chance.

When applying for entry-level jobs, make sure to underline your educational background, especially relevant coursework , to show you're prepared for the tech field.

Let's explore how to detail the education part of your resume  and what elements are essential.

• Degree title:  Specify the degree you’ve earned related to computer science.
• Institution name: List the educational institution where you studied.
• Graduation year: Indicate when you graduated or when you anticipate graduating .
• Major:  Highlight your area of specialization, such as computer science, software engineering, or information technology, which are directly relevant to CS positions.
• Additional training: Mention any supplementary courses or workshops you’ve attended that enhance your CS skills, such as data structures, algorithms, or cybersecurity.
• GPA: If your Grade Point Average  is above 3.5, consider including it to highlight your academic excellence.

Here’s an example:

• • Specialization: Software Engineering
• • Relevant Coursework: Data Structures, Algorithms, Computer Systems, Network Security
• • Capstone Project: Developed a scalable e-commerce platform using microservices architecture
• • Pursuing advanced placement courses in mathematics and computer science

Students who study computer science unlock a world of opportunities for themselves.

Dr. John Deasy, Former Superintendent, Los Angeles Unified School District

On top of that, highlighting advanced computer science certifications on your resume demonstrates your commitment to skill enhancement and problem-solving within the field:

• List each certification you’ve obtained.
• Specify the organization that issued each certification.
• Note the expiration date if it’s relevant.

Review these leading computer science certifications:

Best certifications for your computer science resume

• Certified Information Systems Security Professional (CISSP)
• Microsoft Certified: Azure Fundamentals
• AWS Certified Solutions Architect
• Cisco Certified Network Associate (CCNA)
• Certified ScrumMaster (CSM)

Once you've detailed your educational background in computer science, it’s time to focus on the beginning of your resume. We can do that by creating a summary that neatly showcases your skills and significant accomplishments.

How to write your computer science resume summary or objective

A good way to show your work ethic and attitude towards your career is to write a quality resume summary or objective statement . Both elements are key to quickly grabbing a recruiter’s attention and showing that your skills and experiences are a good match for the job.

Here’s a breakdown of the two:

• Summary: This should be a concise overview of your major professional achievements and key skills, ideally in 3 to 5 sentences. Opt for this format if you have extensive experience in computer science.
• Objective statement: Keep this brief, around 3 sentences, focusing on your career objectives and why you're interested in the specific role. This format is best suited if you’re just entering the field of computer science, transitioning careers, or returning to the workforce.

Curious to see what they look like in action? Let’s take a look at a sample resume summary  next.

Let's go ahead and review an example of an objective statement as well.

Here are some tips for crafting a compelling resume summary or objective for a computer science position:

• Personalize it: Tailor your summary or objective to reflect the specific computer science role and the company culture you're targeting. Show how your skills meet their requirements.
• Use relevant numbers: Boost your credibility by quantifying your achievements. This is a good example, "Successfully increased efficiency by 30% through innovative coding solutions."
• Focus on key skills: Highlight essential computer science skills such as proficiency in programming languages like Python and Java, and strong problem-solving abilities to collaborate effectively across teams.

Perfecting a brief and accurate summary or objective can significantly enhance your resume.

Additional sections for a computer science resume

To enhance your computer science resume, consider adding a few extra sections. These can provide recruiters with a more comprehensive view of your capabilities:

• Passions:  Sharing your interests outside of work , such as open-source contributions, blogging, or hiking, can illustrate that you’re a well-rounded individual with a genuine passion for technology.
• Achievements : Highlight significant accomplishments such as awards, scholarships, or successful software projects to showcase your dedication and effectiveness in the field.
• Volunteer work : If you have volunteer experience, especially in roles related to technology or teaching, include it. It demonstrates your commitment to the community and willingness to extend your skills beyond professional engagements.
• Language skills : Mention if you’re proficient in foreign languages. This can be a valuable asset in a diverse tech environment.

How to put a projects section on a computer science resume

The project section  presents significant endeavors in the field of computer science, detailing their objectives, the methodologies employed, your roles, and the outcomes realized. It offers a clear depiction of each project's influence and success within the field.

Check this example:

• • Spearheaded a performance enhancement initiative for a mobile app, utilizing JMeter to optimize load times and increase efficiency by 30%.

Adding a projects section to your computer science resume is a smart move because it shows your technical knowledge and problem-solving skills through real-life applications. Plus, it also gives you some cool examples to talk about in interviews. It's a great way to demonstrate how you handle complex challenges and work with others, really making your resume unique. Moreover, it gives you a chance to dive into the details of what you've accomplished, which can be a real game-changer during interviews. So, don't underestimate the importance of this section.

Key takeaways

With the foundation set, let’s recap what’s essential for your computer science resume.

• Choose a resume template that presents your professional image effectively.
• Always update your LinkedIn profile as it significantly enhances your job prospects.
• Include key sections such as technical skills, professional experience, and projects.
• Highlight your computer science experience with specific examples.
• Detail your achievements in a way that shows your impact on past projects.
• Emphasize critical skills mentioned in the job description to tailor your resume.
• List important CS certifications that align with your career goals and the job requirements.

Computer Science resume examples

Explore additional computer science resume samples and guides and see what works for your level of experience or role.

Looking to build your own Computer Science resume?

• Resume Examples

Wear This, Not That: Our Expert Guide on What to Wear to An Interview (and Some Advice on What Not To)

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IT / Help Desk Resume Sample

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Create a Resume in Minutes with Professional Resume Templates

Work Experience

• Timely completion of all work
• Working closely and harmoniously with fellow workers
• Adherence to all safety, health and privacy act rules and regulations
• Effective communication and time management
• Complete administrative tasks, such as tracking help desk calls, assisting with organizational efforts and asset management
• IT team projects as assigned
• Answering end users’ questions about systems and applications
• Windows Server & Desktop operating systems
• Windows and Network Administration
• IT Service Management Software Experience (HEAT)
• Solid understanding of IP networking (LAN/WAN/Wireless)
• Remote help tools like SCCM, RDP and Dame Ware
• Monitoring software (Splunk, IP Monitor, etc.)
• Information Sciences, Technology, Computer Science
• Experience in a Helpdesk or Customer Service environment
• Experience in handling technical support calls in an in-bound call center environment
• Strong knowledge of standard PC hardware/software/operating systems
• Commitment to team concept
• Work in a fast paced & high volume environment
• Production support or technical support experience required
• Proficient in all MS Office Suite including O365

Professional Skills

• Excellent organizational skill to prioritize project timelines effectively and ability to multi-task on competing priorities
• Strong PC Skills including MS Word, Outlook, and Excel
• Possess excellent telephone etiquette and oral and written communications skills
• Resourceful and excellent customer service skills
• Professional appearance and strong written and verbal communication skills
• Demonstrated experience working in a 24/7 production support environment.
• Demonstrated ability to develop business relationships and communicate effectively with the user community

How to write IT / Help Desk Resume

IT / Help Desk role is responsible for basic, software, events, travel, research, reporting, wireless, security, mac, database. To write great resume for it / help desk job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For IT / Help Desk Resume

The section contact information is important in your it / help desk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your IT / Help Desk Resume

The section work experience is an essential part of your it / help desk resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous it / help desk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it / help desk position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT / Help Desk resume experience can include:

• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
• Possess experience with computer imaging and configuration
• Min. 1 years of experience with a ticketing system (Heat, Remedy, ETC..)
• Experience working with remote control software
• Experience with Microsoft Active Directory, file/print servers, directory structure, access rights, and network printing
• Good understanding of TCP/IP networks

Education on an IT / Help Desk Resume

Make sure to make education a priority on your it / help desk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it / help desk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT / Help Desk Resume

When listing skills on your it / help desk resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it / help desk skills:

• Experience and demonstrated proficiency in troubleshooting desktop operating systems and associated hardware and peripherals
• Problem Solver – able to resolve problems effectively
• Computer Savvy – proficient with basic computer skills
• Experience with using and troubleshooting Outlook 2007 within a network environment (permissions, calendar sharing, and delegation)
• Incident Management experience ¿ Managing incidents including business expectations and communication
• Good working knowledge of various versions of Microsoft Windows including both workstation and server versions

List of Typical Experience For an IT / Help Desk Resume

Experience for it help desk associate resume.

• Act as Lead for the local Service Desk supervising 4-5 Service Desk Analysts
• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries
• Install and maintain end user PCs and laptops using Windows, MacOS, anti-virus, etc
• Maintain corporate backups using Symantec Backup Exec
• Remotely connects to end user’s PC to fix problems
• Remotely connects to end user’s PC to fix problems and desk side support
• Assist users and answer technical questions about Gmail, Google Apps, MyPima, and other PCC systems and software
• Help users configure their mobile devices to connect to PCC wireless networks
• Consistently and accurately track, update, and close assigned support requests

Experience For IT Help Desk Coordinator Resume

• Support to in house applications as well as standard business applications
• Perform routine Active Directory administration tasks
• MS Active Directory Group Policy configuration, deployment and management
• MS WSUS patch management
• Symantec Backup Exec configuration and administration
• Proficiency in Microsoft Products and Applications; Office 365, SharePoint
• Aptitude to be the first point of contact for corporate IT support and team

Experience For IT Help Desk-grand Rapids Resume

• Provide shared drive access
• Troubleshoot corporate computer systems and applications
• Develop and maintain asset management program
• Provide voice and data communication network support
• Trains users on software and hardware use as needed
• Participates in On-Call Rotation as scheduled by IT Support Services Management
• Configuration and support of desktop HW, SW, printers and peripherals
• Receives user requests via ticket system for technical assistance
• Documents, refines, executes and closes user request tickets

Experience For IT Help Desk / Service Desk Analyst Resume

• Performs phone support and analysis/ticket creation of user phone request
• Instructs user on problem resolution
• Promotes complex issues to technical specialists in the NEC or System Support
• Assures problem resolution to created tickets within the allotted timeframe (72 hours for simple issues)
• Manage NEARNG DISA EE and mobile devices via tickets submitted by users
• Serve as the first-line technical specialist that responds to all help tickets assigned using phone, messaging, email and SolarWinds DameWare for remote support
• Serves as primary phone support contact at System Support Helpdesk
• Manages printer fleet through software and fields all help request tickets for all MFD devices; coordinates with RICOH contract support staff for resolution

Experience For IT Help Desk Lead Resume

• Analyzes and diagnoses hardware and software problem tickets with the technical guidance and assistance of other System Support Helpdesk or information technology staff
• Submits change requests to System Support Supervisor for network hardware and/or software
• Conducts adds and removes of permissions to user permission tickets with approvals from user Supervisor
• Provides general ticket-based resolution support to printers and laptops at all NEARNG armories (remote support only, no travel to physical locations)
• Mobile device management of DISA service-provided phones/smartphones via tickets submitted by users
• Troubleshoot basic network issues
• Escalate unresolved calls to the infrastructure support team

Experience For Tier, IT Help Desk Resume

• Troubleshoot and resolve hardware and software problems for end users and corporate systems
• Knowledge of technologies in use, including, Intel, Mac, and Cisco hardware and various operating systems including Windows, Linux, MacOS, Citrix XenServer and Cisco IOS
• Provide end user support for Android and Apple iOS devices
• Aptitude to be the first point of contact for customers and interaction with server and network teams
• Versatile leadership qualities and the ability to manage change
• Present ideas, expectations and information in a concise, well-organized way

Experience For Ssllc IT Help Desk Analyst Resume

• Maintaining a positive, service-oriented attitude in general, seeks to educate end users, assist in resolving operational issues and promote the collaboration benefits of the Office365 platform
• Project management skills and solid time management
• Provide assistance to associates and troubleshoot issues related to hardware and software
• Diagnose hardware onsite and accurately determine replacement parts
• Install peripherals (printers, scanners, etc.)

Experience For IT Help Desk-san Juan Resume

• Replace CAT 5/5E/6 patch cables, jacks and patch panels
• Min. 1 year phone based support
• IT Help Desk experience including knowledge and experience with the principles, methods, and techniques involved in IT Help desk operations, support technician operations, and basic Active Directory
• Carry out tasks with minimal direct supervision
• Handles problems that the first-tier of help desk support is unable to resolve

Experience For IT Help Desk Lead / Supervisor Resume

• Eager to learn with can-do attitude
• Expert knowledge of Windows applications (usage, configuration and support)
• Format Windows computers
• Administration of ITSM
• Disable user accounts

Experience For Senior Coordinator, IT Help Desk Resume

• Create user accounts
• Update user access
• Effective communication to support end user community, able to question the user to get adequate information. Collaborative attitude and creative thinking, ability to think “outside of the box” to assist end user to create a forward-thinking solution. Uses open-ended questions and active listening to help define user requirements and stage potential solutions

List of Typical Skills For an IT / Help Desk Resume

Skills for it help desk associate resume.

• Experience using and installing relevant IT hardware, software and other equipment
• Proven ability to type 35 WPM
• Min. 1 year Service Desk or Help Desk experience
• Experience with Mac OSX 10.6+ & Windows 7
• Relevant Healthcare IT experience considered in lieu of education

Skills For IT Help Desk Coordinator Resume

• Experience with Microsoft Office 2007, 2010, and 2013
• Experience with Microsoft Windows XP, 7 and 8
• Computer Science/Information systems background with2years of IT experience
• Strong knowledge of DHCP, DNS, SMTP, FTP, SFTP,TCP-IP, RDP, VPN, Vlan Configuration
• Experience with industry standard backup procedures
• Time Manager – able to manage multiple assignments and tasks, set priorities
• Strong Work Values – dependable, positive attitude
• Completes all DoD Enterprise Portal Services tickets (after prior approvals are complete) through DISA (DEPO)
• Experience in the Service Desk Lead role

Skills For IT Help Desk-grand Rapids Resume

• Computer Science/Information systems background with 2 years of IT experience
• IT experience, BA in Computer Science or Information Systems
• Working on the new building renovation project by recommending and supporting technology changes
• Developing, maintaining and implementing servers /systems in a mixed technology environment
• Analyzing existing systems and making proactive recommendations for improvements
• Receiving, logging and managing calls from internal staff via telephone and email

Skills For IT Help Desk / Service Desk Analyst Resume

• Working knowledge of TCP/IP and general networking principles
• Developing solutions for complex network, desktop, and server problems
• Working on IT Apps
• Configuring computers with the appropriate software and security configurations. Perform software upgrades and configuration enhancements
• Supporting large company events such as the Global Webcast done by the CEO
• Supporting systems and applications in a large LAN/WAN environment
• Provide and revoke system access during on-boarding, off-boarding of new financial consultants

Skills For IT Help Desk Lead Resume

• Perform admin tasks of maintaining users on third party application - Pershing, Sales Reporting
• Positive Communicator ( listening, speaking and writing)
• Perform routine Active Directory administration tasks including adding/removing users from the domain, group policies, Office365
• Provide the support to search historical emails containing specific keywords or meeting specific criteria
• Support Finance, Risk etc by searching oracle DB containing account and client information
• Provide month end reporting and data processing activities
• Independently research a problem using available resources, such as manuals, training materials and the Internet
• Conduct onsite repairs for clients and internal customers by troubleshooting software and hardware, including Copier Workstations and Printers
• Assist server staff with maintaining production systems and performing system upgrades

Skills For Tier, IT Help Desk Resume

• Proficiency and understanding how to complete essential responsibilities of job with minimal training
• Maintain understanding of TCP/IP and networking concepts
• Provide ad-hoc support by running miscellaneous run data queries from Oracle database
• FPA008: a monoclonal antibody that inhibits the CSF-1 receptor and is being studied in multiple tumor settings and pigmented villonodular synovitis (PVNS)
• FPA144: a monoclonal antibody targeting FGFR2b for selected gastric cancers
• Possess a working knowledge of the Microsoft Office Suite and Windows 7/10
• Capable of working in an environment of near-100% system availability and be able to render solutions to issues in a timely manner
• Diagnoses and troubleshooting Level 2 problems encountered with personal computer hardware, software and peripherals

Skills For Ssllc IT Help Desk Analyst Resume

• Documents service orders and perform follow up of completed orders for management information reporting and customer satisfaction
• Coordinates user requests with external vendors according to policies and procedures
• Coordinates referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training or follow-up
• Troubleshoot remote user issues connecting via Virtual Private Network
• Trains users on software and hardware on site or in classroom, or recommend outside contractor to provide training
• Conducts office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis

Skills For IT Help Desk-san Juan Resume

• Phone Based Support Answer incoming client calls on a wired headset at your desk, average 25-40 calls per day
• Responsible for providing corporate end user support
• Handle Tier 3 escalations requests directly by phone and/or using remote access tool (Bomgar)
• Systems Imaging deployment and management
• Familiarity with network troubleshooting process and tools
• Ability and willingness to work in an environment providing 24x7x365 support
• Utilize HEAT ticketing system to process requests

Skills For IT Help Desk Lead / Supervisor Resume

• Microsoft updates and application patching
• Analyzes requests and determines course of action, ticket creation or routing
• Fulfills computer imaging tasks in support of baseline lifecycle plan based on tickets input by the System Support Supervisor
• 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as mobile, Laptops, PCs and Printers
• Log all calls in the Service Desk Call Logging system (SCSM)
• Provide support via phone, email and instant messaging
• Assist with maintaining corporate servers in a mixed technology environment

Skills For Senior Coordinator, IT Help Desk Resume

• Provide first-level support for requests coming into company help desk
• Applies knowledge of customer service techniques as required to address problems with PC based tools and products
• Enable user access after system lock-out situation of end user
• Provide necessary software upgrade support to all front office and back office
• Create and maintain email distribution list for Finance, Compliance, Risk and other admin tasks
• Provide system support to ensure spam and virus protection is in place throughout the network
• Create and support auto-job that perform routine weekly/month activities in systems
• FP-1039: a FGF ligand trap for mesothelioma
• Technical knowledge of modern Hardware and Software

Related to IT / Help Desk Resume Samples

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IT Helpdesk Support Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the it helpdesk support job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Work within metrics, adherence and attendance to ensure quality performance and productivity by using management support tools
• Provide remote support to all our Internal Employees (Working on site or remotely)
• Procure/Configure and install PCs, network printing devices, peripherals and software, including physical attachment of equipment to network
• Assist and troubleshoot mobile device management
• Work as a team with Helpdesk, Operations and Network Administrators
• Manage desktop protection utilities and provide immediate response to outbreaks and new security updates
• Provide remote IT support to all our Internal Employees (who are working onsite or remotely)
• Create and maintain network documentation
• Knowledge of helpdesk ticket system such as Service Now, Remedy & Manage Engine would be of advantage
• Working knowledge of fundamental operations of relevant software and hardware
• Perform onsite/remote service calls at our Head Office and Warehouse
• Virtual Machine and SAN management
• Basic knowledge of networking / IP addressing
• Diagnose hardware and software faults remotely (desktops, laptops, printers) and implement known solutions
• General network troubleshooting
• Strong Network & PC/Mac knowledge
• Network printer installation
• Software troubleshooting and configuration
• Fielding/Closing internal IT Help Desk tickets
• Windows and Mac server environment troubleshooting
• Various other IT specific tasks
• Ability to deliver quality customer service through both phone and face to face interactions
• Ability to manage multiple projects/tasks at once
• Ability to diagnose and resolve hardware and software problems
• Solid understanding of mobile devices and operating systems (iOS, Android, Windows)
• Excellent follow through and communication skills taking ownership of problems
• Great service attitude even under pressure
• Experience using a ticketing system and providing excellent service delivery
• Previous experience integrating Apple PCs into a Windows server environment
• Familiarity with computer technology will be added advantage
• Superior skills in both written and verbal communication - English & Mandarin / Cantonese

7 IT Helpdesk Support resume templates

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• High school education or higher
• Typically requires 0 - 2 years general experience, or equivalent combination of experience and college level education
• Fresh grads of Diploma/ Degree are encouraged to apply
• Superior skills in both written and verbal communication - English & Mandarin / Cantonese
• Experience in customer facing role and remote support
• PC, Laptops and Mobile devices
• Active Roles and Active Directory

IT Helpdesk Support Technician Resume Examples & Samples

• Knowledge of helpdesk ticket system such as Service Now, Remedy & Manage Engine would be of advantage
• Experience with MS Office 2007 - 2013 & Windows 7 - 10
• Apple iOS/iPad/iPhone experience an advantage
• Submit time weekly
• Ensure consistent high quality communication on calls are provided to customers
• Be a positive contributor to the work environment
• Perform the analyst role in the Call Center taking calls or Chat intake 4 - 8 hours a week
• Attend training sessions when necessary
• Have flexibility with your start and end time ( M-Sun)
• Build Image and install new computer systems from Apple and Dell
• Manage Tier 1 Active Directory navigation
• Manage VoIP and voicemail Administration
• Troubleshoot remote users by phone and remote software tools
• Responsible for meeting room and Audio Visual support
• Some office facilities/admin functions might be required
• 1 year minimum of HelpDesk experience - 3 years preferred
• Solid knowledge of PC Operating Systems (Both Windows 7, MAC OSX required)
• Understanding of LAN design, network protocols, client configuration, IP addressing and remote connectivity
• Active participant in team projects and contribution; work well independently or in groups
• When needed, act as a Business Services Liaison between WellMed and United
• BSL responsibilities will include daily update of tickets
• Telephony and network support
• WellMed Information Gathering as needed by United technicians
• Customer confirmation prior to ticket resolution
• Clinical assistance with submitting requests as needed
• 1+ year of experience with PC operating systems including Windows NT, 2000, XP and Windows 7
• 1+ year of Technology Support experience
• 6+ months of customer service experience
• Previous experience in a technical call center or IT Service Desk environment
• Knowledge of telephony, technologies and applications including customer relationship management software, workforce management software, quality monitoring systems, ACD reporting, interactive voice response systems, and web-based and chat customer service applications
• Experience as a call center analyst with a proven track record of success supporting technical issues with network connections, PC’s, Microsoft Outlook and especially telecommuter configurations and security
• Proficiency with creating tickets in the ServiceNow ticketing system and Bomgar
• UnitedHealth Group or subsidiary work experience
• Bachelor's Degree (or higher)

Home Office IT Helpdesk Support Services Resume Examples & Samples

• 1 + years of technology support services experience; network, system, and application support experience
• Minimum of a Bachelor’s Degree in Computer Science, Business or related field preferred and/or equivalent experience and background in business and computer applications support
• A+ certification or equivalent experience
• Strong interpersonal and customer services skills
• Strong troubleshooting and problem solving skills
• Flexible and adaptable (some evening and weekend hours)
• Microsoft technologies – Office 2013 and 365 suites, Exchange 2010, Windows 7, Windows 8.1 and Windows 10, and deployment of these technologies
• Windows Server Update Service (WSUS)
• Basic TCP/IP and LAN/WAN (HP switch administration experience helpful)
• Mobile devices: Android, iOS
• Terminal Services
• Citrix Metaframe
• Adobe Acrobat
• Java troubleshooting experience as it relates to the Oracle Financial and HR systems
• File sharing in Microsoft server environment and knowledge of security and permissions to properly deploy shares
• Network printer deployment
• Experience troubleshooting issues with Internet Explorer 11 as it relates to compatibility view, SmartScreen filter, ActiveX filtering, etc. · Metropolis call accounting system
• ActiveVoice office voicemail system
• Microsoft Hyper-V virtualization
• Manage engine service desk ticket-tracking system (helpful)
• Xerox, HP and Konica Minolta multi-function devices and printers
• Provide first and second level of support on field IT technical problems
• Diagnose and resolve incidents including PCs, laptops, printers, network equipment, and applications
• Resolve field support calls
• Document all service/problems issues in ServiceNow ticketing software
• Associate’s degree in IT related field or equivalent work experience
• Prior experience working in a call center environment
• Proficiency in MS Office ServiceNow and Bomgar software
• Proficiency in working with Windows and UNIX OS
• Experience working with PCs, Thin Clients, Routers and Modems
• Must be highly organized and detail oriented
• Friendly with outstanding customer service skills
• Ability to use independent judgment in decision making
• Bilingual English and Spanish preferred
• Previous POS experience preferred

IT Helpdesk Support With English Polish Resume Examples & Samples

• Advanced knowledge of English both spoken and written
• Advanced knowledge of additional language both spoken and written (Polish/German/French/Dutch/Finnish/Swedish/Norweigan/Icelandic)
• You should like helping to solve problems for people and have good analytical and problem-solving skills
• Minimum five years of experience in IT, with hands-on experience in troubleshooting hardware and software solutions
• Experience as IT support technician for organizations of at least 500 end-users, operating multi-site, geographically disperse, and with a high percentage of mobile workforce
• Interfacing with multiple levels of an IT support organization, and with exposure to multiple levels of management on a daily basis
• In-depth experience for several years with Help Desk ticketing systems: intensive daily use, installation and upgrades, configuration for multiple support teams and ticket queues
• In-depth experience with installing and troubleshooting Microsoft Windows (XP, 7, 8), and Microsoft Office 2013
• Familiarity with remote support tools such as Microsoft’s Remote Desktop and SolarWinds’ DameWare, or similar (e.g. VNC, or Symantec’s pcAnywhere)
• Hands-on experience with Symantec Altiris IT Management Suite, Symantec Ghost Solution Suite, or equivalent
• Familiarity with Ethernet cabling, and with wireless networks in the enterprise
• Working knowledge of network technology, TCP/IP stack, and AD management
• Familiarity with computer encryption solutions like Symantec PGP Whole Disk Encryption or Dell Data Protection a plus
• In-depth experience with delivering support within the framework of a Support Level Agreement
• Familiarity with endpoint management suites. Experience with IBM Tivoli Endpoint Manager for Patch Management a big plus
• Familiarity with backup and restoration activities for computer systems and content (e.g. desktop backups to the network) a big plus
• Working knowledge of Microsoft Windows Server 2008 R2 or 2012 for routine administrative purposes (e.g. DHCP and print server maintenance, managing server-based support tools)
• Familiarity with ITIL best practices. ITIL V3 Foundation certification a plus
• Familiarity with SharePoint as user, and to assist people with basic troubleshooting for daily use a plus
• Strong enthusiasm for automation using Microsoft PowerShell, Ruby, or other scripting languages a plus
• Familiarity with working with a Linux distribution a plus
• Advanced customer service skills and ability to train end-users on-the-job a must
• Must be a strong team player, with the ability to manage multiple critical issues concurrently, while remaining focused on systems’ production deadlines
• Monitors and answers the TAC phone line and email. Work with users to solve problems within service level objectives
• Work with other support personnel to resolve problems not resolved at the help desk level within service level objectives
• Backup other positions within the department like Operations, computer hardware support and deployment
• Train and learn all new systems as they are put into production to provide support
• Assist in the analysis, design, and documentation as required to support the development, enhancement, and maintenance of the Company’s systems/applications
• Responsible for gathering business requirements, design, implementing and documentation of technical solutions according to approved standards/procedures
• Participate in the development of training materials
• Assist in the training of software/business applications
• 2+ years’ customer service experience in an IT support role
• 1+ years’ setup, configuration, troubleshooting of desktop/notebook hardware and software (Windows 7, 8,10)
• Ability to provide system level support for computer system/business applications. Specialized knowledge within area of responsibility
• Excellent customer service and credibility skills
• Ability to handle a heavy workload in a complex, demanding, and rapidly changing environment
• IOS device support (iPhone, iPad)
• Some knowledge of TCP/IP networking and related network services (i.e. DNS, SMTP, DHCP, etc.)
• Knowledge of Active Directory concepts and administration
• Must be physically able to lift up to 30 pounds
• Experience working in a structured, process-driven environment
• Previous experience in the Mortgage Banking industry
• Experience supporting Outlook in a Microsoft Exchange environment
• Experience supporting a variety of WiFi-enabled devices
• Experience supporting remote users (home or branch office)
• Experience with scripting languages (PowerShell, VBScript)
• Associate’s degree in Computer Information Systems or equivalent experience
• Microsoft Certified Professional preferred (but not required)
• Provide direct customer service and technical support to users as required via phone, e-mail, and in person
• Provide professional and prompt responses to users for problem resolution, in person, verbally and in writing
• Must have good organizational skills and be able to work independently
• Perform a variety of duties in the monitoring, installation, testing, configuration and troubleshooting of hardware and software and system or application upgrades
• Familiarity and expertise in various operating systems (Windows 7/8/10)
• Familiarity and expertise in business applications such as Microsoft Office, Adobe, Anti-Virus software
• Operate audio/visual equipment such as Video Teleconferencing devices, projectors, and presentation hardware
• Utilize tools sets such as System imaging tools, Active Directory, Remote Desktop, Help Desk ticket Systems etc
• Able to lift 50 lbs. occasionally
• Able to walk half a mile to a mile daily and climb stairs
• Participate in IT On call rotation
• Experience in supporting Windows Operating Systems desktop/laptop PCs (Windows 7/8/10)
• Experience installing software, patches, updates on Desktops, Laptops
• Experience troubleshooting basic network, software, printing problems Customer Service Experience in the understanding of general enterprise computing (domains, user accounts, network shares, Active Directory and other systems
• Diploma or Degree in Information Technology or equivalent qualification
• Technical competency and problem solving skills
• Strong knowledge of Microsoft Windows (7/8/10/Server) and Microsoft Office (2010/13/16)
• Passion for Computing and Technology
• Ability to work autonomously as well as within a team
• Understanding of Network Technologies (Switches, VLANs, Routers, Firewalls)
• Excellent multitasking and time management skills with the ability to meet deadlines
• Strong research and troubleshooting techniques
• Able to prioritise your workload
• Act as the first point of contact for IT Support issues
• Take ownership of support tickets ensuring requests are logged and resolved in a timely manner
• Troubleshoot and resolve technical support requests
• Willing to learn new technologies
• Train staff in the use of hardware/software
• Co-ordinate and implement system administration
• Plan and implement Software and Hardware roll outs
• Provide first level helpdesk support, log all calls using internal Helpdesk application; troubleshooting of hardware and software issues
• Provide and support all office & shop floor IT activities, including setting up of computers, notebooks, printers, scanners, workplace, docking stations, information points and patching cables
• Logging both internal and external customers hardware, software and all IT issues
• Installation and configuration of hardware and software to Brose standard using internal deployment software
• Administration of desktop computers, notebooks, printers/photocopiers and telephony
• Administrating and maintaining user accounts using windows Active Directory
• Support mobile working users across a number of platforms, including iOS, MobileIron and SecOVID for remote access

IT / Helpdesk Support Technician Resume Examples & Samples

• Helpdesk support
• Some international and domestic travel required
• BS/BA/AA degree in Information Systems or other related field
• Basic knowledge of AD, DNS, DHCP
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Maintain daily performance of computer systems
• Respond to email messages or tickets for customers seeking help
• Install, modify, and repair computer hardware and software
• Share and document work with team including Jr. members and customers
• Provide on-call/off hours support
• A minimum of 4 years’ experience with both Windows & Apple OSX systems
• A minimum of 2 years’ experience with system or server administration
• A minimum of 4 years’ experience with Active Directory
• Experience with System Management software (SCCM, JAMF, Puppet, etc)
• Experience with scripting (Powershell, VBscript, Bash)

Corporate IT Helpdesk Support Specialist Resume Examples & Samples

• Provide first level technical support for corporate associates via phone and/or onsite
• Provide first level support for the Englewood, CO location phone system
• Provide on-going support, maintenance and upgrade procedures for the laptop, desktop and mobile devices for corporate associates
• Assist with audio/visual needs for the Englewood, CO location conference rooms
• Utilize the support tracking application to communicate with corporate associates and qualify support issues from inception to resolution
• Utilize Active Directory and Group Policy Objects to manage network resources and keep the Active Directory up-to-date
• Assist with network infrastructure hardware at the corporate office (servers, switches, routers, cabling, printers)
• Partner with the technology infrastructure team to identify network/systems improvements and configurations
• Utilize remote support software for end-user support
• Assist with end-user training events, develop tutorials and training material
• Assist with technology inventory management and purchasing
• Document and maintain a support services knowledge database
• Liaison with third-party service providers to coordinate hardware replacements
• Participate in technology projects that may require research, QA, and recommendations
• Assist with remote support of the Lowe Enterprises corporate users as needed
• 3+ years of technology support services experience; network, system and application support experience
• Ability to prioritize
• Manage Engine Service Desk ticket-tracking system (helpful)
• MCSE certification
• Server operating systems: Windows Server 2008/2012
• Symantec Antivirus and Endpoint software experience
• WebSense (Internet filtering software) experience
• Telecommunications switch and system experience (NEC IPS 2000 is current phone switch)
• Install, and configure hardware, operating systems, and application software on new and existing PC, Mac, laptop, and printers
• Arrange, deploy, and move desktop setups in order to accommodate new hire’s and user relocation
• Manage Active Directory domain user and computer accounts
• Manage inventory of software licenses and hardware assets
• Respond to end user requests via phone, email, trouble ticket and walk-ins; quickly identify, research and resolve issues
• Responsible for daily support of the IT Lab, including cleanup, organization and consumables
• Utilize desktop deployment utilities such as Windows Deployment Server
• Create documentation for standard operating procedures, one-off installations, and end user training
• Will gradually learn and assist with server maintenance and infrastructure support
• Be available off hours for scheduled maintenance, critical update releases, physical office moves, and duty pager
• Travel when needed to support remote offices (less that 5% of time)
• Must be able to lift up to 50 pounds

IT Helpdesk Support Representative Resume Examples & Samples

• Strong interpersonal, communication, and customer services skills with a true desire to help fellow employees and campus visitors
• Ability to calmly navigate users through complicated technical processes
• Proven ability to learn new technologies
• Firm time-management and initiative; ability to balance multiple tasks in a fast-paced environment
• Basic knowledge of PC hardware
• Experience in a University environment
• Associates Degree, Information Technology or related field
• Three years of relevant experience in a higher-education environment

Senior IT Helpdesk Support Specialist Resume Examples & Samples

• Provide technical support to end users in support of hardware, software, peripherals, and network infrastructure
• Build and deploy various brands of personal computers with associated configurations
• Deploy and support VOIP phone hardware and software
• Maintain and enforce corporate hardware, software, and anti-virus policies
• Update online helpdesk ticketing system, to track progress and status
• Attend regular staff meetings to report on tasks
• Act as a resource for all employees in regards to technical questions, and training
• Minimum of 3 years' IT Helpdesk experience
• Ability to collaboratively work in a fast paced team environment, with a large customer base
• Must have proven pc support skills with experience in hardware, operating systems, printers, 3rd party software, email, and web technologies
• Must have experience providing desktop end-user support, experience supporting pc setup/configuration, and resolution of all IT Client Services requests, for local and remote employees
• Exerience providing technical support to end users in support of hardware, software, peripherals, and network infrastructure
• Possesses a strong knowledge of the Microsoft Windows Office Suite including Excel, Word, Outlook, PowerPoint, Visio, SharePoint, and Project
• Outstanding customer service skills and rapport
• VOIP/Unified Communications knowledge a plus

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Help Desk Specialist Resume Sample

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Help Desk Specialist Resume Sample (Full Text Version)

Valeria fiorilli.

Experienced Certified Help Desk Specialist with a proven track record of thriving in high-pressure, fast-paced settings. Demonstrates expertise in delivering top-notch customer support, troubleshooting IT-related issues, and proficiently installing, configuring, and maintaining computer hardware and software. Possesses exceptional communication abilities, advanced problem-solving capabilities, and adeptness in effectively managing and resolving customer complaints.

Work experience

• Managed incoming calls, emails, and provided top-notch help desk support to clients on multiple operating systems including Windows, iOS, and Linux.
• Skillfully configured systems, installed software, and performed hardware replacements as needed.
• Collaborated with team members to innovate new help desk procedures and policies, enhancing efficiency and reducing costs.
• Conducted thorough inventory reports and actively participated in weekly meetings with managers.
• Delivered technical support and expertise, effectively resolving clients' IT related issues.
• Communicated with customers through phone and email, managing over 50 calls and emails daily to ensure top-quality customer support.
• Installed, maintained, and updated computer hardware and software.
• Troubleshot complex networks, efficiently addressing threats and bugs.
• Recognized as Employee of the Month twice.
• Achieved First Class Honours in Computer Science with Business
• Participated in Business Club, TEDx Club, and Riding Club to enhance professional development and networking opportunities.
• Achieved Distinction upon graduation with Grade 1 (equivalent to A/excellent) in all 6 subjects.
• Successfully completed the IB Diploma Programme with outstanding performance in all academic areas.
• Demonstrated exceptional academic abilities by earning the highest grade possible in every subject.
• Graduated with top honors in the IB Diploma Programme, showcasing a strong commitment to academic excellence.

Volunteering

Certificates.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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