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AI was supposed to revolutionize customer service. Morgan Stanley's interns aren't buying it.

• AI has been touted as a great way to make customer-service call centers more efficient.
• Morgan Stanley asked its (human) interns about this.
• Their answers were not pretty. It's another warning for the tech industry about real-world AI use.

Is artificial intelligence actually useful in the real world? Is it worth paying extra for this technology?

One positive answer is supposed to come from customer-service call centers , where AI has the potential to either replace or supplement legions of human employees handling questions from confused and sometimes grumpy consumers.

Earlier this year, the startup Klarna said an AI assistant based on OpenAI 's models was doing work equivalent to 700 full-time customer-service agents. Last week, Microsoft CEO Satya Nadella cited the company's use of Dynamics software in contact centers as an example of AI being deployed successfully.

The problem is that no one really wants their customer-service questions handled by machines. Not even the young'uns.

That's according to research from Morgan Stanley, which has been closely tracking AI adoption this year.

Ask the interns

The investment bank surveys its interns from time to time to get a gut check on tech usage from younger people who will grow into tomorrow's big consumers.

The bank recently asked these interns about using AI-powered customer-service agents. The results were not pretty. It's another warning to the tech industry about the potential limits of AI adoption in practical situations.

• The majority (93%) prefer to talk to a human when it comes to solving a query
• 10% said AI chatbots never solve their problems
• 75% said chatbots fail at least half of the time to solve their problem

Morgan Stanley's analysts noted that AI models should improve, helping machines to solve more customer-service questions and complaints. But they also highlighted another risk.

Related stories

"In many cases technology improvement in and of itself cannot force behavioural change that is generally slow and iterative — particularly emotionally-driven complaints or trust-centric conversations," the analysts wrote in a note this week to investors.

This makes sense intuitively. When you have problem, especially one involving something you paid real money for, you want to be heard by a human who feels your pain and is capable of fixing the issue ASAP, ideally by cutting through red tape and just getting it done.

The AI reality

The AI reality is nowhere near that at the moment. Take Klarna's AI customer-service agents.

Gergely Orosz, a software engineer, tried out Klarna's technology by calling up with questions, and then wrote about his experience on X.

"Underwhelming," was his conclusion.

When he asked questions, he said the AI bots regurgitated information that was already available from Klarna.

If he asked about anything other than what was documented, "I'm boom talking with a human agent," he wrote .

Watch: AI allows marketers to make data-driven decisions faster, says NICE CMO Einat Weiss

• Main content

Delta Air Lines passengers still struggling to get reimbursements: 'Don't expect loyalty'

• Delta Air Lines is still processing reimbursement requests from passengers who were affected by the CrowdStrike outage last month.
• The airline has been vague about what is and isn’t covered in its expanded reimbursement policy.
• Some passengers say they’ve been denied reimbursement for expenses that they believe should be covered.

Get more news like this delivered to your inbox by signing up for our Travel newsletter here .

Delta Air Lines’ operations may be back to normal after their extended meltdown following the CrowdStrike outage last month, but for many passengers who were caught up in the chaos, it’s still a headache trying to get the compensation they’re owed. 

When Delta announced an expanded reimbursement policy for affected travelers, Mia Williams said she was expecting a painless process for all the extra expenses she incurred. 

“I made the assumption that when they said they would reimburse for expenses accrued, it would include things like your pet sitter, your long-term parking for extra days at the lot,” she told USA TODAY. Instead, Williams said, most of the expenses she claimed for reimbursement were denied by the airline, and the appeals process hasn’t been clear. 

Williams and her husband, who live in Layton, Utah, were visiting their timeshare in Key West, Florida, when the outage occurred. She said their July 20 flight home (via Atlanta) kept getting canceled, and they couldn’t return until July 26. 

“I’m starting to feel like we’re stuck on the island for ‘Survivor’ or something, just waiting for Jeff Probst to put out the torch so we can leave,” she said. “The length of our vacation almost doubled. If you plan on a one-week vacation and you’re gone for two, that greatly increases your expenses.” 

So far, Williams said, she’s received $300 from Delta for meal reimbursements, which she said seemed to be capped at $30 per day. 

For its part, Delta has been vague about what is and isn’t covered in its expanded policy. 

In response to questions from USA TODAY, a spokesperson said there is not a $30 cap on food reimbursement but otherwise pointed to statements on the airline’s website, which only refer to broad categories of reimbursable expenses but do not detail everything that is and isn’t covered by the policy. 

Under normal conditions, Delta will reimburse passengers for hotel, ground transportation and meals for flights that are canceled or delayed more than three hours, according to the airline’s policy . With the expanded reimbursement allowances for passengers affected by the fallout from the CrowdStrike outage, the airline said it will also cover “the fare paid to purchase another airline ticket in the same class of service, after subtracting the value of the unused Delta ticket,” as well as “alternative transportation methods such as rental cars, rideshares, trains or buses that a customer used to reach their destination, after subtracting the value of the unused Delta ticket.” 

In response to a question from USA TODAY, Delta would not say whether expenses that fall outside of these categories, such as additional parking charges, are handled on a case-by-case basis. The airline did say it will cover “reasonable costs for additional categories of expenses,” but did not specify what those categories are. 

Kat Zimmerman was planning to fly back to Los Angeles from Traverse City, Michigan, with her partner on July 20 and, like Williams, was marooned by Delta’s information technology struggles. 

Zimmerman said she submitted expenses for extending her car rental until July 23, additional parking in Los Angeles and new airline tickets to get home. She said her claim was totally denied and she’s yet to receive any compensation. 

“I’m just floored by it,” Zimmerman told USA TODAY. “I received this email, there was no email to send to appeal this, no clarification, nobody had contacted me. I don’t understand how you investigate a claim without talking to people.” 

She said a Delta customer service representative told her they ultimately sent her case to another department for “special handling,” but she has yet to receive any indication of if or when she will be reimbursed. 

Are you entitled to a refund? Here's what to know in the CrowdStrike fallout.

When Southwest Airlines experienced a massive operational meltdown in Dec. 2022, it ultimately paid about $1 billion in refunds and reimbursements to affected passengers. It even reimbursed one customer who bought a cheap car to get where they needed to be. 

Delta said it has already refunded hundreds of thousands of customers who chose not to continue their travels after July 19 and is still processing reimbursement requests. 

A Delta spokesperson told USA TODAY that customers can appeal reimbursement decisions from the airline by replying directly to the email they receive with the notification. 

Consumer protections 

It seems likely that the airline will continue to face scrutiny from Washington as a result of the fallout, with the Department of Transportation already investigating and members of Congress sending the airline’s CEO pointed letters about what happened. 

Delta has maintained throughout the aftermath that CrowdStrike is ultimately to blame, and the airline said it plans to sue the technology companies involved. In letters between all the companies’ lawyers, there’s been a lot of legal finger-pointing, but one thing is clear: Delta took much longer to recover from CrowdStrike’s outage than any other U.S. airline. 

For Williams and Zimmerman, who both said they’ve been loyal Delta flyers for years, the trouble getting reimbursed is making them wonder if that loyalty goes both ways. 

“I was just so disappointed in them as a company, that they would take no responsibility for leaving people stranded,” Zimmerman said. “I’m sure they’ll apologize but what I want to hear from them is we’re going to compensate you for these very reasonable expenses, and we’ll do better.” 

Williams added it feels like Delta is trying to get out of giving reimbursements at all by making the process so opaque and complicated. 

“It’s almost like they want you to just quit. It’s almost like they don’t want to give you your money back,” she said. “If you treat people who are loyal to you like this, don’t expect loyalty in the future.” 

Zach Wichter is a travel reporter for USA TODAY based in New York. You can reach him at [email protected].

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Tested & Proven: How do I contact American Airlines customer service?

How do I contact American Airlines customer service? For further information, call +1 805 307 0160 for American Eagle or American Airlines in the United States. We can be reached at +1 805 307 0160 in Spanish. If you experience difficulty hearing or speaking, contact American Airlines or American Eagle at +1 845 658 4259. To contact American Airlines about canceling a flight, use the methods listed below: You can contact American Airlines customer service through several methods: 1. **Phone:** - **U.S. and Canada:** Call✅✅ +1 805 307 0160 (available 24/7). - **International:** Find the specific contact number for your region on the American Airlines website under the "Contact Us" section. - **TTY/TDD:** For hearing or speech-impaired customers, use **711** for relay services. 2. **Website:** - Go to the **American Airlines website** and find the **"Contact Us"** or **"Help"** section. - Use the **online contact form** to submit inquiries or issues. 3. **Mobile App:** - Use the American Airlines mobile app to access customer service chat options or find phone numbers for direct assistance. 4. **Social Media:** - Reach out to American Airlines on their official social media channels: - **Twitter:** [@AmericanAir](https://twitter.com/AmericanAir) - **Facebook:** [American Airlines](https://www.facebook.com/AmericanAirlines) 5. **Airport Customer Service:** - Visit an American Airlines customer service counter at the airport for in-person assistance. 6. **Mail:** - Send a letter to: **American Airlines Customer Relations** 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 7. **Chatbot:** - On the American Airlines website or app, you may find a chatbot option for quick assistance with common issues. When contacting customer service, have your booking reference, ticket number, and any relevant details ready for faster assistance.Does American Airlines have to give refunds Does American Airlines have a 24-hour cancellation policy Is American Airlines really free cancellation Does American Airlines give full refund for 24-hour cancellation Is it easy to get a refund from American Airlines Can I get a full refund from American Airlines Does American Airlines refund Flights How do I speak to someone at American Airlines Will American Airlines give me a refund how to cancel American Airlines Flight how to cancel a Flight American Airlines can you cancel American Airlines Flight how to cancel a Flight on American Airlines does American Airlines have 24 hour cancellation

Homework Market Account Review: Is it Worth It?

Are you tired of spending hours on homework and assignments? Do you need help from experts who can guide you through your academic journey? Look no further than Homework Market- an online platform that connects students with tutors who are subject matter experts. In this blog, we'll take an in-depth look at Homework Market. We'll cover everything from how it works, the range of services offered, and the quality of the tutors. We'll also analyze the delivery system and evaluate the prices to determine if Homework Market is worth your investment. Additionally, we'll explore alternatives that are safe and trustworthy. So whether you're a student looking for extra help or a parent trying to ensure your child's academic success, keep reading to find out if Homework Market is the right choice for you.

Understanding the Homework Market

At Homework Market, you can find reliable tutor assistance to support your learning journey. With a wide variety of subjects covered, including sociology and calculus, you can easily find the right help for your academic needs. In addition to one-on-one tutoring, the platform also provides access to video tutorials, allowing you to delve deeper into the topics at hand. Whether you need help with quizzes or coursework, Homework Market offers comprehensive homework assistance. Moreover, the user-friendly navigation of the website ensures a seamless experience for students. So if you're looking for a platform that provides expert guidance and resources, Homework Market is a valuable tool to enhance your learning.

How Does Homework Market Work?

To use Homework Market, post your homework questions and let tutors bid on them. Choose a tutor based on their qualifications and reviews. Communicate directly with the tutor to clarify any doubts. Get personalized solutions that meet your requirements, and ensure originality through plagiarism checks.

The Range of Services offered by Homework Market

At Homework Market, we offer a wide range of services to cater to all your academic needs. Our team of qualified tutors, many with Ph.D. degrees, is here to provide homework help in various subjects, including geometry, algebra, and grammar. Whether you're struggling with complex topics like calculus or need assistance with coursework, our tutors are well-equipped to guide you through it with enough time. Additionally, we understand the importance of quick answers, which is why we ensure prompt responses to specific questions. We also offer proofreading and editing services to help polish your assignments. With Homework Market, you can trust that we have your academic success in mind.

How to Use the Services on Homework Market

To make use of the services offered by Homework Market, start by signing up for a free account on the platform. Once registered, you can post your homework question along with clear instructions for the tutors. Be sure to set a deadline for the tutors to submit their bids. Before selecting a tutor, take the time to review their profiles and ratings to ensure they are the right fit for your needs. Once you have chosen a tutor, you can make secure payments through the platform. By following these steps, you can easily avail the services provided by Homework Market.

Analyzing the Quality of Homework Market

When it comes to analyzing the quality of Homework Market, there are several key factors to consider. One important step is to evaluate tutor profiles and ratings for quality assurance. By carefully reviewing the credentials and expertise of the tutors on the platform, you can ensure that you are getting assistance from qualified professionals. Additionally, it is crucial to review previous client feedback to gauge their satisfaction with the tutors' work. Another aspect to consider is the originality of the solutions provided. Homework Market emphasizes the importance of original content, ensuring that you receive plagiarism-free work. In case you need any revisions to further enhance the quality of the solutions, you can always reach out to the tutors. By following these steps, you can be assured of high-quality work on Homework Market.

Is Homework Market Legitimate and Reliable?

Homework Market is a trusted platform for academic assistance, offering legitimate and reliable services. With verified tutors who undergo rigorous screening, 24/7 customer support, and a secure payment system, users can have confidence in the platform. Positive reviews from satisfied users further attest to its reliability. If you need academic assistance, consider using HomeworkMarket for your needs.

Reviewing the Delivery System of Homework Market

Homework Market excels in its efficient delivery system, ensuring prompt submission of completed homework solutions. With clear communication channels established between tutors and students, it enables seamless interaction throughout the process. Students can easily track the progress of their assignments and receive timely updates on the status. The delivery process is designed to be highly efficient, guaranteeing timely submission and reducing any worries about missed deadlines. Moreover, students are encouraged to submit their homework assignments with ample time for revisions, allowing for a thorough review of the work before final submission. By prioritizing prompt delivery and effective communication, Homework Market streamlines the homework process for both tutors and students.

What's the Speed of Service on Homework Market?

Homework Market offers quick and efficient service for students. Tutors respond promptly to bid on your homework, ensuring timely completion as per the agreed deadline. Real-time communication with tutors allows for faster solutions, and expedited delivery options are available for urgent assignments. The system ensures prompt service without compromising quality.

Evaluating the Prices on Homework Market

When it comes to evaluating the prices on Homework Market, you'll find a transparent pricing system with competitive rates. This means that you can easily compare prices and bids from multiple tutors. It's a cost-effective option for academic assistance, as you only need to pay when you're satisfied with the delivered solutions. Homework Market offers affordable prices for various levels of complexity, ensuring that you can find the right assistance within your budget. So, whether you're a student looking for help with a simple assignment or a more complex project, Homework Market provides an accessible and affordable solution. Trust the pricing system on Homework Market to offer you competitive rates without compromising on quality.

Is Homework Market Worth the Cost?

Considering the value for money with high-quality solutions, savings compared to traditional tutoring services, access to a wide range of academic resources, convenient and flexible payment options, and positive feedback from users justifying the cost, Homework Market is definitely worth the investment.

Exploring the Level of Tutors on Homework Market

When it comes to finding highly qualified tutors on Homework Market, you're in luck. The platform offers a wide range of tutors who are experts in their respective fields, with many holding PhDs in various subjects. Whether you need help with sociology, geometry, calculus, or any other subject, you can be confident that Homework Market has expert tutors available to assist you. In addition to accessing one-on-one tutoring sessions, you also have the option to benefit from video tutorials, which can provide a clearer understanding of complex concepts. With such a diverse pool of tutors specializing in different areas, you'll have no trouble finding the right match for your specific needs. These tutors are not only well-versed in their subjects but can also help with quizzes and coursework, ensuring you receive comprehensive support throughout your academic journey. So, rest assured that on Homework Market, you'll find the best tutors to help you succeed.

How is the Support System of Homework Market?

The support system at Homework Market ensures timely assistance and quick responses to queries and concerns. With round-the-clock availability, the support team helps navigate the platform for a seamless user experience. Rest assured about the reliability and originality of the solutions provided.

Are there Safe and Trustworthy Alternatives to Homework Market?

Explore other platforms that offer reliable homework help without compromising on quality. Look for platforms with strict plagiarism policies to ensure original work. Consider options that provide a wide range of subjects and topics, including google. Check user reviews and ratings to find trustworthy alternatives. Research and compare different platforms before making a decision.

In conclusion, Homework Market offers a range of services that can be helpful for students seeking academic assistance. The platform provides access to a wide variety of tutors and experts, ensuring that you can find the right person to help with your specific needs. The delivery system is efficient, with quick response times and fast turnaround on assignments. However, it's important to evaluate the quality of the work provided and consider whether the prices are worth the cost. Additionally, it's worth exploring alternative platforms to ensure you find a safe and trustworthy option that meets your requirements. Overall, Homework Market can be a valuable resource, but it's essential to do your research and make an informed decision about whether it's the right fit for you.

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Acemyhomework

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© 2024.  ace-myhomework.  All Rights Reserved.  A Factwise (FWBL) Service. Exclusively tutoring and homework help. Getting homework help is not prohibited by any laws or university regulations. Use our service to better your class experience.

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• HomeworkMarket

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HomeworkMarket has a rating of 2.1 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. HomeworkMarket ranks 1239th among Homework sites.

“Professor Liza Wade”

After getting scammed a lot of times and being cheated on, my friend told me about this website and i gave an assignment to this Professor Liza Wade and since that day i've been working with her.The best part is she can do every subject and so easy to work with. A professional freelancer (i should say rare too but that'd be a bit too much)

“Waste of Funds: Use Pioneer Writers”

I paid a lot of money for my work to be completed only to be given work that is completely out of context. I had to find another company and spend more. Pioneer Writers are coming through for me so far.

Reviews (91)

• Follow San D.

Be very careful with this email *******@gmail.com She's a scammer. She took $15 form me 3 times without doing nothing. Every time I emailed her, she always has an excuse! Guys stay away of her please!

About the business

HomeworkMarket.com connects students with tutors that can help them do their homework. It's simple and fun. Follow the steps above and enjoy the ride.

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HomeworkMarket.com (SweetStudy.com now) Review

Rating 1/10

Table Of Contents

Paper Quality

Prices and Fees

Price vise, this is an average service, just like many other online services. They charge 19 USD per page and offer some first-order discounts (though, don’t expect to find any progressive discounts or promo codes). However, the price-performance balance is definitely broken. In my humble opinion, they charge too much for the writing quality, meaning that they are not worth the price. Even if you go with the available Top Writer option, this won’t change too much and your paper is not going to be any better.

Service Review and Online reputation

Customer Support

No records of a regular call center with live agents are available on their website. One cannot call this company and place an order, ask questions or express concerns. It is only possible to engage in a live chat dialogue with administrative personnel (only available on workdays during daylight hours) or send an email, which is said to be answered within two business days. To my mind, both options are not convenient and are way too slow.

Types of Services

Ordering Process

Offers and Extra Services

Upon placing your first order, you are entitled to a 15% discount. This discount is applied by default when you make payment for your order (everything is pre-paid here). Other than that, there are no additional discounts or customer loyalty schemes, regardless of whether you place your second or twenty-second order. Don’t expect to find plagiarism checks, or editing and proofreading services here, either. The Top Writer option is a waste of money, in my opinion.

• Straightforward ordering process
• Horrible paper quality
• Bad price-performance balance
• No customer guarantees
• Tarnished online reputation
• Slow and ineffective customer support service

HomeworkMarket is an outsider of the online homework support market. It is not worth the money and effort, and one should look elsewhere if the quality of writing and customer support is a priority.

Is HomeworkMarket legit?

It is a legit service, with a registered HomeworkMarket Global trademark.

Is HomeworkMarket reliable?

It is not a reliable service by any means. Customers here are taking serious risks in terms of paper quality, guarantees, and security of personal information.

Is HomeworkMarket cheap?

Services are not overly expensive at HomeworkMarket, though the price-performance balance is very bad, with performance significantly lagging behind.

Does HomeworkMarket plagiarize?

Unfortunately, yes. There were multiple instances of plagiarism as reported by individual customers and independent reviewers.

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HomeworkMarket.com   Reviews

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Reviews 2.8.

Most relevant

Not recommended

Yes, I am lazy but the reason why I checked this website is to help my programming assignment and it's really hard, for me. Not recommended since the assignment that I needed help or reference did not do a job, I ask for a refund and there was no refund. It was only 1 dollar and the reason why 1 dollar is because I wanna test it out first before I pay for more, I pay her 1 dollar and when I did, she said "Sorry, I couldn't manage this one". I think, the reason why she said that is because I paid her 1 dollar and within that, she doesn't like to work on my assignment, guess I will do my assignment then

Date of experience : 11 July 2021

So I just wanted to be lazy and not do…

So I just wanted to be lazy and not do as much work and so I gave in even though I read the reviews and had a bad feeling about it I did it anyway. Even though I didnt get scammed alot of money, it was still money and I still need to do the paper. Dont be like me. Dont trust this scam site. Scam confirmed

Date of experience : 09 June 2021

GUYS THIS WEBSITE IS TOTALLY SCAM.I…

GUYS THIS WEBSITE IS TOTALLY SCAM.I RECOMMEND TOPEDGEWRITERS.COM. THEY HAVE PROFESSIONAL WRITERS

Date of experience : 16 April 2021

I wish I could Give a Zero Rating, I thank God for PioneerWriters.com

I ordered an assignment, they promised to deliver only for them to refund me at the deadline. I thank God PioneerWriters.com came my way. It does all my assignment no matter the difficulty and delivers in time.

Date of experience : 10 May 2018

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HomeworkMarket.com

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Starts at $19.99

Starts at 24 hrs

• Customer reviews

Homework Market is a bit unique as far as academic help services are concerned. It is, as its name implies a marketplace for students to hook up with teachers to get their homework done, usually on an urgent basis. This may include writing assignments, but looking through the public chat feature, students are focused more on coursework assignments that involve short answer questions, STEM problem-solving, and, occasionally an essay or a longer-term work. It appears that Homework Market has been in business for about two years. It was difficult to evaluate this service the same way we do regular writing services, but we certainly did look at the small amount of content on the site, the HomeworkMarket.com testimonials that came from customers, the “sales pitches” of the writers, and the HomeworkMarket.com reviews that we were able to find out on the web. Here goes.

Product and Service Quality

There is not much on the website itself that speaks to writer quality. In fact, “teachers and tutors” simply register. So, we had to rely on the customer feedback and comments as well as our order for two pieces – one math econ homework assignment and one short essay on the 2016 U.S. Presidential election.

• Customer testimonials on the site were all pretty positive, but this is expected
• Off-site HomeworkMarket reviews were a different story – more on that later
• Our experience was mixed. The econ homework assignment, a series of short answer questions, was certainly adequate. The essay, however, was terrible. There was no thesis statement; grammar and punctuation, as well as word usage errors were present throughout.

Expertise of Writers and Customer Support Reps

In short, there is none. Customers select their tutors/writers and go from there. All transactions and communication are between a customer and his/her tutor/teacher. The company does not appear to do much other than process payments to the registered teachers.

There is a process by which customers can file a complaint and request a refund. We did this with the essay we ordered. Thus far, we have been ignored other than being told to take up our issues with the writer.

For registered teachers/tutors, there is a long, complicated explanation regarding registration, communicating with potential customers, payments and options to receive payments. We read it several times and were still in the dark as to how this entire thing even works.

Is Homework Market a scam? No, it is not. However, the process is complicated for both customers and teachers, and the lack of quality control means that students may get a great piece or one that is worthy of a trashcan. That was our experience.

We also discovered that there is no HomeworkMarket.com BBB membership, and that is a definite minus.

Pricing and Discount Offers

Here is where things get a bit complex. Once a visitor accesses the site, teachers aggressively engage in live chat, even before a homework or other assignments I posted.

Students can post their homework/order details on a public job board. Once that occurs, teachers/tutors will begin to offer a price for the work. It is up to the students to choose the person. A lot of chatting goes on both in public and private ways – it’s almost overwhelming.

Once a student selects a person, s/he may be asked to place a down payment on the work. Or, s/he may get a preview and then be asked to submit the entire payment, which, we suppose, the company holds. The company takes its fee from the agreed upon price before paying the teacher.

Miscellaneous Benefits

Because of this business model, there are obviously no HomeworkMarket discounts, unless a teacher agrees to one with a customer. As well, no one will find Homeworkmarket.com coupons/promo codes either. Homework Market prices are wholly decided by the client and the teacher.

Summary and Recommendation

We found a number of customer feedback comments on other review sites and on social media. Some clients felt they got their money’s worth, while others were quite angry about the lack of quality of what they received. It seems to be very “hit and miss,” depending on the individual that is selected to do the work. This sets up an inconsistency that is not good.

Our review on Homework Market was difficult to compose. While the business model has potential, there is simply no quality control, too many methods for chatting and communicating, and at times the entire process of ordering something seems chaotic. On top of that, there is just no consistency of quality, and this leaves students simply hoping they will get one of the “good guys.”

Unfortunately, we have to apply a HomeworkMarket rating of “poor,” and recommend that students pass this one by.

10 customer reviews of HomeworkMarket.com

doesn't recommended this service

Negative: How can you be sure about the final result of your order when the resource doesn`t give you any guarantees about the writers` experience, education, skills?

Was this review helpful?

Negative: I`m so glad I didn`t use this service! I was on the verge of doing it but luckily my classmate did it first and told me about the worst ever experience he had with a service online. His paper looked like a total trash and was expensive! When I tried to reach one of the writers I wasn`t able to. Because the site provides you only with the live chat (which looks like a chat from 2000s). Disgusting service.

recommended this service

Negative: I was trying to find where to place my order and how to use this service at all - but all I found was a lot of unneeded information instead of some real things I had wanted to find. How do I pick the writer? How do I choose the type of paper I would like to get? Where do I place my request for revision or a need of a plagiarism report? How to use this place at all?!

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HomeworkMarket Review 2024

WE DO NOT RECOMMEND HomeworkMarket TO OUR READERS

HomeworkMarket is rated 1.52 by ScamFighter and is not on our TOP Writing Services

Table of contents

Executive summary.

With no order form and no minimum price, HomeworkMarket should be the student’s dream come true, but is not. This excuse of a website is nothing but a waste of time and money.

Homeworkmarket.com: Service Evaluation

Is HomeworkMarket legit? If you are a risk-taker, then this service might be an option to try, but if you are looking for a trustworthy and reliable service, then this academic helper isn’t an optimal solution. HomeworkMarket isn’t among the best essay writing websites due to the poor quality of the provided assignments and a lack of guarantees. Counting on their assistance, you’ll never know what the final result awaits you. You won’t be able to boost your academic reputation, relying on this service and their experts. You'll be much better off ordering assignments from adept experts employed by other academic helpers ready to give a helping hand anytime.

Benefits and Limitations

• You can set the price of the order
• Real-time communication with the tutor
• Lots of negative HomeworkMarket.com reviews
• Uncomfortable website interface
• Poor paper quality
• No money-back guarantee
• No online customer support

Homeworkmarket: Web Reputation

Is HomeworkMarket scam? If you believe dozens of negative homework market reviews on SiteJabber, it certainly seems so. I also found a single 1-star review on Trustpilot, though it looked more like an advertisement for another writing company, so I didn’t give it much credit. The HomeworkMarket’s average 3-star rating on Trustpilot surprised me. This made me wonder how reliable these feedback platforms really are. HomeworkMarket Reddit search returned a community of 20 with the last activity a year ago and not a single feedback post.

I was on the fence about using HomeworkMarket.com, and their FAQ section didn’t fill me with confidence. Instead of answering common questions, the company provided poorly written Terms of Use. I couldn’t find a single mention of the HomeworkMarket refund policy, so I suspect there isn’t one in place. Overall, the sheer lack of effort put into building this website put me on edge.

Service Varieties

HomeworkMarket doesn’t write, edit, or proofread papers. Instead, it’s a platform that gets students and tutors in contact and provides a supposedly safe environment for communication and payment. You can order an essay, term paper, rewrite or any other assignment, as you would on Upwork or another trustworthy freelance platform.

• Academic Writing
• Dissertations
• Research papers
• Book reports
• Case Studies
• Cover letter
• Critical analysis
• Literature review
• Editing/Proofreading
• All paper types

The final list of services may differ depending on the writer you choose.

Home Work Market: How to Order

This is like a homework marketplace. If you’ve never used such platforms before, you might feel a bit confused. You won’t find an order form here where you usually provide the type of work and the initial requirements. Instead, there is a chat window where customers can type their questions. To start using the service, you should follow these steps.

• Provide your email to create an account.
• Specify the school and class.
• Pick the subject and describe your assignment.
• Set the budget.
• Pick the writer.
• Pay for your assignment.

Once the transaction is complete, the so-called expert will get to work.

Pricing Details

As there’s no way to order a paper, there are no set prices. I noticed questions with budgets starting as low as $5. The price depends on the work you need to get done and the deadline. Obviously, there are no discounts and special offers. However, you can talk to the writer and haggle for a lower rate.

Overall Paper Quality

Despite multiple red flags, I posted a request for a 500-word essay on American history. With a $15 budget, I got multiple bids and quickly chose the writer. I should have known better. The document I received was barely literate, full of mistakes and typos. Now I understand all those people posting 1-star reviews. The writer did not indicate key events for the history of the United States and used vague wording. Plus, I found over a dozen grammatical mistakes. In general, I am not happy with the paper's quality and I can’t recommend you this academic helper if you need to get back on track or improve your GPA.

Homeworkmarket Review: Client Assistance

Customer support on HomeworkMarket.com is non-existent. There is no way to chat or call the company. I could only send a ticket and wait for the reply. The deadline for a reply is unknown. I didn’t receive an answer in two days and got tired of waiting.

Extra Service Deals

Considering HomeworkMarket doesn’t provide services besides connecting students with tutors, there are no extra services, discounts, and offers. The strange thing about this service is that you can register as both a student and a tutor. Moreover, you can buy answers to questions other than your own, if they are public.

Why is ScamFighter a trusted source of information?

ScamFighter is a safe repository of facts. Formulated by a team of intellectuals and former ghostwriters who have a comprehensive grasp of the industry, ScamFighter is marked with an insider's point of view on academic writing services. Our writing services reviews are detailed and based on an exhaustive list of pre-determined criteria, enabling us to objectively evaluate service quality, reliability, and value. The skill and expertise of our team allow us to spot and highlight hidden details and subtleties that might be overlooked by an untrained eye, thus making our reviews thoughtful and informative. More than that, ScamFighter is guided by fairness and affordability so you can trust us!

HomeworkMarket.com Customer Service: Phone, Email, Contacts

Learn how the rating is calculated

HomeworkMarket.com Contacts

• HomeworkMarket.com phone numbers +1 (813) 435-5664 +1 (813) 435-5664 Click up if you have successfully reached HomeworkMarket.com by calling +1 (813) 435-5664 phone number 0 0 users reported that they have successfully reached HomeworkMarket.com by calling +1 (813) 435-5664 phone number Click down if you have unsuccessfully reached HomeworkMarket.com by calling +1 (813) 435-5664 phone number 0 0 users reported that they have UNsuccessfully reached HomeworkMarket.com by calling +1 (813) 435-5664 phone number
• HomeworkMarket.com emails [email protected] 100% Confidence score: 100% Support
• HomeworkMarket.com address 75 N Woodward Ave. № 84376, Tallahassee, Florida, 32301, United States
• HomeworkMarket.com social media

How to contact HomeworkMarket.com customer service?

HomeworkMarket.com's phone number is +1 (813) 435-5664 (Support)

HomeworkMarket.com's Email address is [email protected] (Support)

The address of HomeworkMarket.com's is 75 N Woodward Ave. № 84376, Tallahassee, FL 32301, USA .

HomeworkMarket.com's website is www.homeworkmarket.com

Is ComplaintsBoard.com associated with HomeworkMarket.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with HomeworkMarket.com Customer Service. Initial HomeworkMarket.com complaints should be directed to their team directly. You can find contact details for HomeworkMarket.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Homeworkmarket Review

What Is HomeworkMarket?

You would have to figure out on your own what HomeworkMarket is since no one bothered to explain it on the site. Although styled as a platform where tutors help students to answer study questions, it is a bidding-based writing service in essence. Or, rather, it’s a mix of both in which none of those two ingredients work properly, and homeworkmarket.com doesn’t work well at all.

This website has one of the worst interfaces I have seen, and its functionality is beyond good and evil. Take that giant table showing who’s online and who did what. It’s obvious they wanted to show that there’s always some activity going on and Homework Market may have a tutor for your problem right now. Well, it’s a terrible idea, and no one cares about that table.

What I liked:

• The concept behind the service;
• Possibility to set and negotiate the price;
• A blog with free study tips.

What I disliked:

• Awful interface and navigation;
• The absence of guarantees and refund policy;
• Negative customer feedback;
• Fake unverified tutors;
• No live chat or customer support whatsoever;
• The answers are published for sale.

How Much Does a Paper Cost?

HomeworkMarket has no set prices, so it’s up to you and a tutor to figure out what you will have to pay for your order. You create an order, set the desired price and the deadline, and wait for bids. Tutors will either agree with your price or set their own. After that it’s up to you whether to go with their offer or try to renegotiate it.

The price can also be broken down into a portion you will have to pay at once, and the remaining sum that the tutor gets after he or she completes the task. Sounds like a good idea, but less so when you consider all the customer feedback that makes you doubt that Homework Market is a legit service. You can easily find reviews stating that the writer was gone right after getting paid even a part of the money.

HomeworkMarket Discounts

Since the website takes no part in setting prices or regulating relationships between students and tutors, you can expect no discounts or promo codes. Whatever you agree on with a writer is going to be the final price for your order.

Is HomeworkMarket Safe?

Some genius decided to put the terms of use not where they usually are on most normal sites. No, I came upon them by clicking the Help tab, and then FAQ.

And that’s where I see a couple of problems right away, which also explain HomeworkMarket low ratings. First of all, those are not even proper terms of use. It’s a short text that contains some information about fees, copyright, as well as some pieces of advice about abiding the law and keeping your contact details private.

What you will not find here and anywhere else on the site are the real FAQ and the refund policy. So, it appears there isn’t one, and the site administration takes no responsibility for the quality or delivery of your paper.

What Customers Say About This Writing Service

At first, I thought I would find no real Homework Market reviews since TrustPilot only had one which was negative and suggested a different site, so I could not rely on it. However, I was more lucky with SiteJabber, where HomeworkMarket has a 2.3 star rating due to the prevailing part of the reviews being strictly negative.

I also discovered that Homework Market has two Reddit boards with less than 150 members combined. There are no reviews or comments there though, only some posts by tutors offering help.

All the reviews I read describe the same problems: getting awful papers or no papers at all. This is all easily explained by the fact that there is no verification process for tutors, anyone can become one. Considering fake photos used by tutors, there could be school students offering you help. Or people who don’t speak English very well and for whom even low prices are a good offer.

How It Works

Let’s see how ordering Homework Market papers works. There are two buttons on the main page, Post a Question and Essay Writing Help. Both lead to the same simple form though.

After you fill it, it’s the bidding process I already described. Since bids with promises of great quality started appearing seconds after I posted my order, I can easily assume they are automated.

Here’s an interesting thing, all the answers are available for purchase on HomeworkMarket when the writing is done. This sucks because it is possible to discover that you got your paper written by one of its tutors. The good thing is you can only view it after you purchase it.

You can also run a paid Turnitin check first (to see if you can use the paper as your own, I guess). I know, it’s all very dumb and I cannot see anyone paying for the check of the paper they cannot see only to find out they cannot use it. Sounds like complete scam.

How to Get In Touch with Customer Support 

Homework Market has no live chat. You can submit a ticket and wait for a reply for an indefinite amount of time. As if this service could get any worse.

Is HomeworkMarket Worth Trying?

I wish my Homework Market review had something positive to say about the site, but its creators made it nearly impossible to do so. Confusing structure along with the absence of guarantees, refund policy, or any responsibility are the most crucial problems, but the list goes on. There is no proof of the writers’ qualification, HomeworkMarket does not check them and it does not provide customer support. All this makes it clear why so many people are dissatisfied with what could be a great platform were its creators interested in making it such. Instead, we get this Frankenstein’s monster whose existence is a crime against humanity.

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HomeworkMarket.com   Reviews

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Write a review

Reviews 2.8.

Most relevant

Not recommended

Yes, I am lazy but the reason why I checked this website is to help my programming assignment and it's really hard, for me. Not recommended since the assignment that I needed help or reference did not do a job, I ask for a refund and there was no refund. It was only 1 dollar and the reason why 1 dollar is because I wanna test it out first before I pay for more, I pay her 1 dollar and when I did, she said "Sorry, I couldn't manage this one". I think, the reason why she said that is because I paid her 1 dollar and within that, she doesn't like to work on my assignment, guess I will do my assignment then

Date of experience : 11 July 2021

So I just wanted to be lazy and not do…

So I just wanted to be lazy and not do as much work and so I gave in even though I read the reviews and had a bad feeling about it I did it anyway. Even though I didnt get scammed alot of money, it was still money and I still need to do the paper. Dont be like me. Dont trust this scam site. Scam confirmed

Date of experience : 09 June 2021

GUYS THIS WEBSITE IS TOTALLY SCAM.I…

GUYS THIS WEBSITE IS TOTALLY SCAM.I RECOMMEND TOPEDGEWRITERS.COM. THEY HAVE PROFESSIONAL WRITERS

Date of experience : 16 April 2021

I wish I could Give a Zero Rating, I thank God for PioneerWriters.com

I ordered an assignment, they promised to deliver only for them to refund me at the deadline. I thank God PioneerWriters.com came my way. It does all my assignment no matter the difficulty and delivers in time.

Date of experience : 10 May 2018

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