case study modernizing the human resources department at the university of belize

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Modernizing the Human Resources Department at the University of Belize

The University of Belize is the national university of Belize, established in 2000. UB currently serves about 4,000 students and offers about three dozen four-year and two-year degree programs and seven certificate programs In addition to its main campus in the capital city of Belmopan, UB has additional campuses in Belize City; a Central Farm campus in the Cayo District; and the Punta Gorda campus in the Toledo District, as well as marine sites at Hunting Caye and Calabash Caye.

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HR Director

Hertha Gentle

• HR Administration

Employee Management

• Leave Management & Recruitment

Technology: OrangeHRM - Personal Information Management

About the university of belize .

The University of Belize (UB) is the national university of Belize, established in 2000. UB currently serves about 4,000 students and offers about three dozen four-year and two-year degree programs and seven certificate programs. In addition to its main campus in the capital city of Belmopan, UB has additional campuses in Belize City; a Central Farm campus in the Cayo District; and the Punta Gorda campus in the Toledo District, as well as marine sites at Hunting Caye and Calabash Caye. 

Running an established national university requires the efforts of hundreds of people. One of the areas most crucial to the university's administration is its Human Resources. A highly functional HR Department serves every employee well, while unaddressed administrative challenges caused a dangerous and self-feeding downward spiral in employee productivity and job satisfaction. All of its major HR processes were managed manually, resulting in a highly labor-intensive and paper-driven organization. 

CHALLENGES AND SOLUTIONS

“until 2009, the human resource office of the university of belize had relied solely on human memory and hands to deal with their day-to-day activities at the office. when orangehrm was introduced to us it was such a relief. so many manual things were eased and the speed of delivering tasks was amazing. reports are generated in minutes, leave updates can be given via email in seconds and even our contracts and job letters can be accurately prepared using the system.”.

All HR processes of UB such as hiring, training, retention, timekeeping, benefits administration, and leave accruals were all managed and tracked on paper. This approach created significant problems such as:  

• Significant use of staff time on manual processes  
• Human error.  
• Physical data storage and retrieval
• Duplication of effort   
• Poor reporting capabilities  
• Poor data for decision-making 

Complicating the problem was the fact that the University's IT staff was not prepared to deploy and support a modern, enterprise-level HR management system. UB needed a flexible, scalable human resources solution that would enable it to manage every aspect of employment online. 

The University of Belize handled all of its employee information manually. The slightest change in a particular employee detail would involve the following laborious process: the employee will inform HR Personnel and the relevant administrator will have to manually search for the particular employee’s record by going through thousands of employee records stacked into files, which is a time-consuming process. 

With Orange HRM's solution, the university could maintain all employee information in one central location and attach electronic documents to each personnel file as needed. Moreover, the employees can access the Employee Management module and conveniently make the relevant changes in their personal information records, while the system updates these changes concurrently.  

HR Administration & Document Manager

The university’s HR Department had to constantly produce reports such as full-time staff contracts, job letters, part-time contracts, student worker contracts, and tenure track contracts by manually going through data which resulted in many human errors. As a solution to this problem, OrangeHRM offered a valuable document management system. Through this tool, the administrator or HR Personnel is able to produce HR-related employee reports without the need to input the required employee details manually into a particular document template. The system automatically creates these letters by extracting the required employee criteria from the records and transferring them to the document template. 

Leave Management

The University of Belize comprised a complex and erroneous leave management system, where the leave accrual procedure was based on the employee’s designation, pay grade, and years of service. Based on the leave accrual criteria that needed to be considered, OrangeHRM offered a flexible Leave Management module, thus catering to a fully automated Leave Management System that takes off a huge burden from HR Personnel in manually calculating the leave accruals of each employee. All leave requests and approvals were automated and all accruable leave times were automatically calculated, updated, and reported whenever a change occurred. 

Recruitment

Recruitment, which is lengthy and yet an important aspect of HR management, was another complication that needed to be handled at UB. OrangeHRM’s Recruitment module enabled the university to manage and maintain the recruiting process for new hires and potential hires, including short-listing of the most desirable candidates; interview scheduling; and offer preparation efficiently.   

THE ORANGEHRM DIFFERENCE: EXCEPTIONAL ONBOARDING & TRAINING

“what is more amazing is that all this has been done electronically. at one single instance there was a face to face training but besides that all other trainings were done online: over the phone or over chatting, emailing, etc. training classes has helped me so much that i think i would be lost if it wasn't for the trainings. i am very grateful for the patience and the time your team has had to walk me through all the aspects of orangehrm and training me to be an expert in the system” .

“At the University I am the only one who has been fully trained and who knows almost every single aspect of our system. With the training I have received from your team, I can train others here and we have planned to have a more in-depth training where all HR staff members will be able to use the system fully. I would like to encourage you to continue online trainings as it helps tremendously. Keep up the high quality of work and the patience to deal with so many questions and queries from us.”

OrangeHRM provides a complete and customizable HR solution that enables organizations to perform all HR operations with ease. An industry leader in human resource management, its secure web-based software helps organizations manage their people, talent, and HR processes across the globe.

Find out how OrangeHRM can make a difference to your organization with a FREE demo HERE!

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International Journal of Scientific Research in Science, Engineering and Technology IJSRSET

HRIS shape an integration between human resource management (HRM) and Information Technology. Even though these systems may rely on centralized hardware resources operationally, a small group of IS specialists residing within the personnel department increasingly manage, support, and maintain them. HRIS support planning, administration, decision-making, and control. The system supports applications such as employee selection and placement, payroll, pension and benefits management, intake and training projections, career-pathing, equity monitoring, and productivity evaluation. These information systems increase administrative efficiency and produce reports capable of improving decision-making.

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American Commercial College Belize Human Resource Case Study

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American Commercial College

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Attached. Please let me know if you have any questions or need revisions. 1 Human Resource Management Case Study Name Institution Course Instructor Due Date 2 The case study, Modernizing the Human Resource Department at the University of Belize, features the challenges faced by the human resource department at the newly founded national university. The case acknowledged the vitality of the department in ensuring seamless running of the institution. Its indispensability notwithstanding, the University of Belize HRM department operated with limited efficiency owing to its manual based HR processes management. The paperbased system yielded challenges in data storage and retrieval, staff productivity, task allocation, tracking leave days and employee report generation. Seeking a solution to their challenges, the...

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Frances Rivera, Ph.D.

Temporary Lecturer

Research in Progress

I am a Biological Anthropologist, specializing in human biology and evolution. I am interested in modern human biological diversity and variation broadly, topics in forensic anthropology as well as health and disease now and in the past. As a part of a larger project, I conducted most of my bioarchaeological field work in Turkana, Kenya, with a season in the Fezzan region of Libya, and have largely focused on Late Pleistocene and early Holocene human and faunal evolution in Africa. More recently, I completed a Postdoctoral Fellowship in Forensic Anthropology at the Harris County Institute of Forensic Sciences in Houston, Texas, where I gained valuable training and experience working alongside Forensic Anthropology Diplomates in a Medical Examiner's setting.

My doctoral work investigated cranial vault thickness variation in modern human populations and explored factors influencing its variation. I collected and analyzed cranial thickness data using both virtual and manual methods that I applied to medical computed tomography (CT) scans of crania using Amira software and to dry crania, respectively. I am currently working on a project that applies the manual methods I devised during my doctoral work to a relatively more contemporary sample population of autopsied crania to investigate whether my findings are upheld and may be applicable to a more current cohort. 

PhD in Biological Anthropology from the University of Cambridge, 2014

MPhil in Human Evolutionary Studies from the University of Cambridge, 2010

MA in Museum Studies from Texas Tech University, 2006

BA in Sociology (Anthropology minor equivalent) from St. Mary’s University, 2002

My teaching interests are many. I particularly enjoy courses that incorporate human evolution, biology, health and disease, osteology, quirks of anatomy, history of anatomy and medicine as well as courses that incorporate practical components for hands-on learning. At Baylor, I teach courses such as Human Osteology (ANT/FORS 3331), Forensic Anthropology (ANT/FORS 4355), Human Evolutionary Anatomy (ANT/BIO 4415), and Medicolegal Death Investigation (FORS 3370). Other courses I have taught prior to my time here at Baylor, include Anatomy and Physiology I and II for Healthcare, Nutrition, Bioarchaeology: Violence and Disease in the Past, the Human Skeleton, and Introduction to Biological Anthropology. 

Publications

Rivera F  (in prep) How Thick-Headed Are We? Determining how thick is ‘thick’ for the human cranium.  The Anatomical Record.

Mounier A, van Baelen, A, Crivellaro, F, Rivera, F , Wilshaw, A, Grun, R, Foley, R, Mirazon Lahr, M (2021) A new Upper Pleistocene hominin calvarium from West-Turkana (Kenya).  Bulletins et mémoires de la Société d’ Anthropologie de Paris . Société d' Anthropologie de Paris. 

Rivera F  (2018) Quantitative methods in physical anthropology. In: Hilary Callen ed., International Encyclopedia of Anthropology . New Jersey: John Wiley & Sons, Inc. DOI: 10.1002/9781118924396.wbiea2096 

Mounier A, Correia M, Rivera F , Crivellaro F, Power R, Jeffrey J, Wilshaw A, Foley R (2018) Who were the Nataruk people? Mandibular morphology among late Pleistocene and early Holocene fisherforager populations of West Turkana (Kenya). Journal of Human Evolution . 121: 235-253. https://doi.org/10.1016/j.jhevol.2018.04.013  

Rivera F  & Mirazon Lahr, M (2017) New evidence suggesting a dissociated etiology for Cribra Orbitalia  and Porotic Hyperostosis. American Journal of Physical Anthropology  164 (1): 76-96. http://doi.org/10.1002/ajpa.23258  

Wilshaw A, Muwonge H, Rivera F , Lahr Mirazon M (2017) Aliel: A mid-Holocene stone platform with cairn and single pillar in West Turkana, Kenya. Nyame Akuma  86: 51-59. 

Mirazon Lahr M, Rivera F , Power RK, Mounier A, Copsey B, Crivellaro F, Edung JE, Maillo Fernandez JM, Kiarie C, Lawrence J, Leakey A, Mbua E, Miller H, Muigai A, Mukhongo DM, Van Baelen A, Wood R, Schwenninger J-L, Grün R, Achyuthan H, Wilshaw A & Foley RA (2016) A case of inter-group violence among early Holocene hunter-gatherer populations of West Turkana, Kenya. Nature 529: 394-398. 

Mirazón Lahr M, Foley R, Crivellaro F, Maillo Fernandez J, Wilshaw A, Copsey B, Rivera F  & Mattingly D (2011) DMP XIV: Prehistoric sites in the Wadi Barjuj, Fazzan, Libyan Sahara. Libyan Studies  42: 117-138.

Department of Anthropology

Department of Anthropology One Bear Place #97173 Waco, TX 76798

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