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Compare Telstra business mobile plans

Posted by Bruce Pitchers 04/06/2024

Mobile phones play a vital role keeping businesses, their staff and customers connected. And all major telco providers offer plans tailored to their business customers’ needs.

In this guide, Canstar Blue explores Telstra’s business mobile plans, and reveals how they compare to those on offer from Optus and Vodafone.

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Telstra business plans

Telstra business mobile bundle plans, telstra business plans vs telstra upfront plans, telstra business mobiles on a plan, telstra enterprise phone plans.

• How do Telstra business plans compare to those from Vodafone and Optus?

Are Telstra business plans worth it?

Telstra offers three business mobile plans, each is payable upfront:

• Basic: $62 per month for 50GB (capped data download speed of 250Mbps)
• Essential: $72 per month for 180GB
• Premium: $95 per month for 300GB

Download speeds are uncapped within your plan’s monthly data allowance, and customers can add up to five bundle plans.  All Telstra business mobile plans come with following calls and texts:

• Unlimited calls, SMS and MMS to standard Australian numbers
• 30 minutes calls to standard international numbers
• Unlimited SMS and MMS to standard international numbers

All Telstra business mobile plans also come with:

• No lock-in contracts: Cancel any time or change plans on a month-to-month basis
• Data sharing: Shared data across up to 20 mobile plans on same account
• No excess data charges in Australia: Speeds slowed if you exceed data allowance
• 24/7 network surveillance
• Choice of eSIM or physical SIM
• Ability to earn Telstra Plus Points

Telstra business plans also offer a service unavailable to regular customers: the ability to pay extra for premium numbers. Premium numbers include sequences of numbers (e.g. 234 567), pairs of numbers (e.g. 14 14, 14), or triple sets (e.g. 319 319) that are easy to remember. A premium number is a useful marketing tool, as it helps customers remember a business’ contact details.

Prepaid offers you might like

The following table shows a selection of sponsored SIM Only plans on Canstar Blue’s database with links to referral partners.

Customers with Essential and Premium Telstra business mobile plans can each add up to five bundle plans.

Bundle Plan: $50 per month for 25GB

Added bundle plans allow users to share data allowances across multiple devices on the same account.

Telstra’s three Upfront consumer mobile phone plans – Basic, Essential and Premium – are identical to its business plans.

The following table shows selected published Telstra Upfront plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Telstra offers a range of phones available to buy outright, or via interest-free instalments over 12, 24 and 36 months on a chosen business plan.

Phones on offer include the latest models from Apple, CAT, Google, Motorola, Nokia, OPPO and Samsung.

For large businesses, Telstra Enterprise offers a wide range of telecommunications solutions, including mobile plans and devices. These solutions are custom-designed on request. For more information, refer to the Telstra Enterprise website.

How do Telstra business plans compare to Optus and Vodafone?

Vodafone and  Optus also both offer a range of business mobile phone plans:

Vodafone business mobile plans

Vodafone offers Small, Medium and Large plans, with prices beginning from $49 per month. Vodafone’s Team Plan allows up to nine additional plans to be added onto one primary service connected to a Vodafone business account, available with or without a phone. All Vodafone plans offer no locked-in contracts, unlimited standard national calls and texts, and unlimited standard international texts. Medium and Large plans also offer international calls.

The max speed data allowances on the primary service and team plans combine into one pool to be shared between all users. No excess data charges apply, instead speeds are slowed to 2Mbps once the plans’ data cap is reached.

For more than ten connections, Vodafone offers Business Flex Plans, which are tailored to a business’ individual requirements by a Vodafone personal account manager.

The following table shows a selection of Vodafone postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Optus business mobile plans

Optus offers three small business mobile plans, including Small, Medium and Large options with prices from $52 monthly. All three plans offer no locked-in contracts and unlimited standard national calls and texts. The Medium and Large plans also offer international calls and texts.

The max speed data allowances on Business Choice plans combine into one pool to be shared between all users. No excess data charges apply, instead speeds are slowed to 1.5Mbps once the plans’ data cap is reached.

Optus also offers a four SIM Business Teams Plus Plan, which includes 320GB of data to share between four lines and the option to add additional SIMs. For larger companies, Optus offers Business Fund plans, which feature device credits, and are tailored to a business’ individual requirements by an Optus business consultant.

The following table shows a selection of Optus postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Ultimately, choosing the right mobile plan for a small business comes down to the number of phone plans required, and the firm’s data, phone-call and messaging needs. 

So before making a decision, it’s recommended to consider your business’ current and future requirements and to research the plans on offer, and if you have any questions to contact a telco directly.

Overall, while Telstra’s basic business mobile plans are not the cheapest in the market, and don’t offer the most data, they do come with the support of one of Australia’s leading telecommunications companies.

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Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.

Actual product inclusions can be found on the provider’s website.

^^Advertised Cost/Billing Period

The advertised cost the provider has advertised for the billing period of the plan.

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Business phone plans

Keep your employees connected and your business moving without breaking the bank..

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In this guide

What is a business phone plan?

Is it worth getting a business mobile plan, how do i compare business phone plans, what is the best business mobile plan in australia, telstra business mobile plans, optus business mobile plans, vodafone business phone plans.

Why compare mobile plans with Finder?

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Business phone plans are designed for businesses to give to their employees, so they can keep in touch with clients and co-workers.

If you're running a business with multiple employees that need work numbers, it makes sense to look at getting a business mobile plan to make it easier for organisational or tax purposes.

They have different inclusions to personal mobile plans because people tend to use their phones differently for business than they would for recreation.

Business plans are also designed for lots of employees to share inclusions.

They also often have better access to support , because the consequences of a business phone being down are much harsher than that of a personal phone.

• Keep in mind: SME's and larger enterprises reap the most rewards with a business mobile plan. Business phone plans won't really benefit sole traders (depending on how you handle tax).

Depending on the size of your business, a mobile plan specifically designed for work may or may not benefit your organisation.

• Designed specifically for business. Many also allow you to tailor the plans specifically to suit your business needs. For example, if you need international call inclusions to keep in touch with international clients, or have multiple employees who can share a data pool.
• Lots of options available. Businesses come in so many different flavours – a cheese factory and game development studio would have vastly different calling and data needs, so providers have plenty of options to make sure you get the right plan.
• Extra value. Because most businesses are signing up for a bunch of mobile plans at once, providers will often kick in extra perks like international call inclusions, or discounts.
• Cost and contracts. These plans tend to be more expensive than regular mobile plans and often have long contracts. Think carefully about whether a business plan or a regular account with multiple personal plans is better for you.

Note for sole traders:

You don't need to have a business phone plan to be able to claim your phone on tax . You can claim the portion you use for business on a regular, personal phone plan. This will be the most cost-effective choice for most sole traders who only have 1 phone.

There are a lot of options in the business mobile world, and your needs will be different from other businesses. Here are some things to consider besides the cost of your plan.

Business support

This is the main thing business plans offer over personal ones. If this is something that's important to you, make sure you're being offered tech support and personalised service in the way you prefer.

Network coverage

Telstra covers the most places in Australia, so if your business will take your employees out into rural and regional areas, a plan on the Telstra network may be worth the extra dollars it costs.

Flexibility

What you need this quarter might not be the same as what you need next quarter. In many businesses, being able to reduce costs quickly can be vital. While all providers will let you add plans and upgrade to more expensive ones with more inclusions, make sure the one you choose will also let you move down to a cheaper plan and even remove plans in case of tough times.

Do you already have devices you can give to your employees? The major providers will often have device bundles available to sign up to which can be convenient, but could you get a better discount on bulk phones elsewhere?

How much data do you really need? Consider whether a large data pool shared amongst employees is a good option, or if you'd rather each employee has their own set amount of data each month.

As each business is so wildly different from the next, it's impossible to pick a mobile plan that will best suit every business.

Many businesses may prefer to sign up to a larger, more established provider, but that's not to say you won't get excellent service and cheaper prices from smaller providers too.

We've broken down the main offerings from the 3 largest business mobile providers in Australia to give you a taste of what's on offer.

Telstra's business phone plans operate in the same sizes as its general consumer plans, with Small, Medium, Large and Extra Large plans. All include:

• Data, from 40GB–180GB
• Data sharing between plans on the 1 account
• Unlimited standard national calls and texts
• Medium and above plans include the 5G network
• No excess data charges in Australia
• The option to add a phone to each plan for an added monthly cost spread over 24–36 months
• Good to know: To get the right mix of plans for your business, Telstra encourages you to book an appointment with one of the company's dedicated small business experts.

You can see Telstra's business plans here

Optus offers a huge range of plans to suit every kind of business with 1–300 plans able to be put on the same account and share data.

• Good to know: Companies that require 10+ SIMs are encouraged to talk to an account manager to tailor data allowances, monthly rates and device inclusions to suit their business.

Here are the details of the plans available to every business without negotiation:

• Plans start from $50 month-to-month or $47.50 on a 24-month plan or $45 on a 36-month plan – prices get cheaper the more SIMs you're after
• 50GB of data, which accumulates and pools with other phones on the same account
• Unlimited standard talk and text
• Unlimited international talk and text to selected countries
• Multiple service discount for total number of Business Mobile Plus services on the 1 plan, starting at 10% for 2, and up to 34% for 12+
• Option to add $10 roaming packs for business trips

For businesses that need 6+ plans with devices, there are Tech Fund plans. These plans include:

• Device credits from $300–$1,800, depending on the plan and length of contract
• Up to 10GB of included international roaming data each month
• Data ranging from 6GB–200GB (which is pooled)
• The option to blend different plans on the 1 account (such as cheaper plans with no roaming for local sales reps, and plans with 10GB roaming inclusions for regional managers)

You can see Optus business plans here

Vodafone offers the most affordable plans of the big 3 telcos, along with including some added features.

• Good to know: If your employees need to travel overseas, the $5 a day roaming add on will allow them to keep the same number without breaking the budget.

Vodafone has 3 types of business plans:

• Team plans. These allow data sharing between employees, and you can add a phone onto the individual plans. This is for when you have fewer than 10 services on the 1 account.
• SIM only Business Flex mobile plans. Best for teams of 10+, which includes the use of a personal account manager.
• Tech Fund Business Flex plans. These include credit towards buying handsets, as well as the use of a personal account manager.

You can see Vodafone's business plans here

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Alice Clarke

Alice Clarke is an award-winning freelance journalist, producer and presenter, as well as co-curator of the PAX Aus Together Lounge. In her 15 years as a journalist she’s appeared in The Age, Herald Sun Finder, Gizmodo, Kotaku, the ABC, Stevivor, Cracked, Curve and many other publications. See full bio

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Telstra mobile plans review

How does australia's biggest telco fare against the competition.

Tom's Guide Verdict

As Australia's largest provider, it should come as no surprise that Telstra's mobile coverage is unmatched. Apart from boasting the country's largest 5G network, Telstra also offers great options for those after huge amounts of data. That said, Telstra is easily the priciest major telco in Australia, and its entry-level plans aren't great value.

Most reliable network

Widest coverage

Plenty of options

Comparatively expensive

Weak value on cheaper plans

Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.

As Australia's leading telecommunications provider, Telstra undoubtedly offers the most reliable mobile network in the country, not to mention the widest coverage, with its 5G network now reaching 85% of Aussies.

Telstra also provides a number of wide-ranging mobile plan options, from options which include a handset, to pre-paid and post-paid SIM-only choices for those who already have a device.

And while off-shore customer service has long been a thorn in the side of the average Telstra customer, we were pleased to discover that this has improved over the last couple of years — as of mid-2022, Telstra's support team now mostly consists of remote workers within Australia , making it easier for Aussies to communicate their issues over the phone.

That said, Telstra's premium service comes at a significant cost, with plans that are generally more expensive than the competition — particularly at the entry level. 

For the price, you do get the most consistent download speeds of any 5G mobile network in Australia (although Optus has taken OpenSignal's 5G Download Speed award for the last 4 years straight), along with huge amounts of data on the higher-priced plans.

It's also worth noting that while an internal error saw Telstra accidentally leak the personal data of some customers in the past , the company has never been the victim of a cyberattack — a claim that its biggest rival, Optus, cannot make after suffering a massive data breach in 2022.

Telstra mobile plans and pricing

• Telstra SIM Only plans significantly more expensive than competitors
• No lock-in contracts for Telstra Upfront plans

When it comes to pricing, there's no denying that Telstra's plans are among the most expensive you can sign up for in Australia. Of course, value for money is subjective, and some may consider Telstra's high prices worth paying for the best coverage in Australia.

Telstra offers its own take on SIM-only plans, dubbed 'Upfront' plans, which are named as such because they are charged ahead of time as opposed to after the fact. Thankfully, there are no lock-in contracts for any of the Upfront plans, and users can switch to another Telstra plan once a month if they find their needs have changed.

Telstra's Upfront plans start at AU$62 p/m for its Basic plan, which offers 50GB of monthly data with download speeds capped at 250Mbps. Next, Telstra's Essential plan grants users 180GB of monthly data at uncapped speeds for AU$72 p/m. 

Call us crazy, but we'd argue that there's an unreasonable gulf between the Basic and Essential plan in terms of value — the fact that only 10 bucks separates plans with 50GB of data at capped speeds and 180GB of data at uncapped speeds is honestly mind-boggling.

Rounding things out, Telstra's third and final Upfront plan offers 300GB of monthly data at uncapped speeds for AU$95 p/m. Included with each Upfront plan are unlimited calls and texts to standard Australian numbers, 30 minutes of calls to standard international numbers and unlimited texts to standard international numbers.

For the sake of comparison, Telstra's nearest competitor, Optus, offers significantly better value with its SIM-only plans — its AU$62 p/m Medium Optus Choice Plus Plan  is the same price as Telstra's entry-level Basic (50GB) offering, only with 130GB of additional monthly data and with uncapped 5G download speeds.

Alternatively, Telstra also offers a range of pre-paid SIM starter kits for new customers, starting from AU$12 for 3GB of data and a 7-day expiry. 

We can't see any Australian residents choosing this option, so we'll skip ahead to the AU$35 starter kit, which has a 28-day expiry period and offers 35GB of monthly data for the first 3 months. After this, the limit drops down to 15GB.

Next, you have a AU$45 starter kit which provides 50GB of monthly data for the first 3 months, after which it drops to 25GB. From here on, Telstra's SIM starter kits are for 6 and 12-month expiry periods.

Please note, while all of Telstra's pre-paid SIM starter kits offer access to the telco's 4G and 5G networks, download speeds are capped to 150Mbps.

Telstra mobile plans: price and data comparison

Telstra mobile coverage

• Telstra has the widest reach of the three major telcos
• Optus still holds award for fastest 5G download speeds

As we mentioned earlier, Telstra has the largest reach in Australia when it comes to coverage, with its 5G network now reaching around 87% of Australians as of February 2024 . 

That's an impressive number, and we have to assume it's still a substantial lead over Optus and Vodafone — both of which haven't yet divulged percentage figures for their Aussie 5G coverage.

But while Telstra's 5G network has the best coverage, it can't claim to be the fastest in Australia — that honour goes to Optus, which has won OpenSignal's 5G Download Speed award for the last four years in a row.

Of course, those speeds were achieved under very specific circumstances and don't necessarily reflect real-world usage for most Aussies. In fact, OpenSignal still acknowledges Telstra as the "outright winner" when it comes to 5G reach and overall reliability.

When it comes to the reach of its older 3G and 4G networks, Telstra again takes the crown for widest coverage, claiming to reach 99.6% of the Australian population. Optus isn't far behind however, and states its 3G and 4G networks cover 98.5% of the population. Things get a bit fuzzier when it comes to Vodafone. The latter claims its networks reach 96% of the 'metropolitan' population, which is quite different from Telstra and Optus's statements, which imply the Australian population as a whole.

Telstra mobile plans: Extras, perks and offers

• Telstra Plus members earn points to spend in Telstra Rewards store
• Telstra Personal customers get bonus streaming offers

All Telstra customers have the option of signing up to Telstra Plus — a rewards program that's free to join if you have a Telstra ID account and are paying for an eligible Telstra mobile or internet service.

Telstra Plus membership comes in four tiers depending on your annual spend with the telco. The entry-level tier is Member, which gets benefits like discounted tickets to movies, concerts and sporting events. Next is Silver, which gets the same, along with extra customer service attention in the My Telstra app, and 25% off points used to buy content on Telstra TV. Gold goes one step further, adding VIP customer service in the My Telstra app and Gold early access to concert pre-sales. Finally, there is the Business tier, which is reserved for businesses and offers similar value to the Member tier.

Every dollar spent on one of Telstra's eligible services also gets you Telstra Points, which can be spent in the Telstra Rewards Store. These points can be used to redeem anything from a USB charging cable, to a new iPhone. Of course, you'll need to spend upwards of 500,000 points to get your hands on the latter.

Additionally, Telstra Personal customers (excluding pre-paid) also get a range of entertainment offers, including 4 months of Spotify Premium, 2 months of Binge, 3 months of Flash, 14-days of Kayo and a month of Foxtel Now — so long as you sign up via Telstra.

Telstra mobile plans: customer service and community reviews

• Support team now almost entirely based within Australia
• Mostly negative online reviews from customers

As we mentioned earlier, Telstra's customer service received a massive upgrade in quality starting around mid-2022, with the telco drastically reducing its use of off-shore call centres in favour of a new local support team. 

When Telstra customers phone customer service now, they'll more than likely end up speaking to a support agent based locally in Australia, rather than someone overseas — a move which should minimise communication barriers.

Alternatively, customers who'd rather solve their account or service-related issues in person also have the option of visiting a Telstra retail store for face-to-face support. Telstra's retail network consists of around 270 stores across Australia, including independent licensees (in 2021, Telstra announced it would be shaking up its retail store network, with major changes expected by 2025).

Of course, not all Telstra customers are happy — the telco has received overwhelmingly negative online reviews from customers on sites like Product Review and Trustpilot , earning a score of 1.4 stars out of 5 on the former, and 1.3 stars out of 5 on the latter. 

Before you get your pitchfork out, it's worth noting that Optus and Vodafone have both received similar scores on the same sites. All those ratings are likely skewed by the fact that many customers only bother reviewing a service when they've had a bad experience, resulting in a score that's biased towards the negative, and doesn't necessarily reflect the opinion of most customers.

Furthermore, the consumer advocacy group Choice awarded Telstra as the Best SIM + handset phone plan provider in Australia last year.

Telstra mobile plans: Bottom line

Is a Telstra mobile plan worth your money? There's no denying that Telstra offers the most premium service of the three major telcos in Australia, boasting not only the largest 5G network, but also the most reliable and wide-reaching coverage. It also provides a sense of safety and dependability when it comes to your private data, as Telstra's cybersecurity has never been breached.

On top of this, Telstra has recently taken steps to radically improve its customer service, which has to be commended. Telstra Plus customers also get access to some nice benefits, including event discounts and points which can be redeemed on a variety of goodies.

But does the quality of its service justify its high pricing? All of Telstra's Upfront plans are far more expensive than equivalent offerings from other telcos, offering less monthly data for more money in every instance — particularly at the entry level. It's also worth noting that not everyone will care about the perks and extras that come with a Telstra Plus membership.

If you value reliability above all else, a Telstra mobile plan is likely your best option. However, if you're after value for money, you'll be better off choosing a plan from a Telstra network reseller , or alternatively opting for an Optus mobile plan .

• Best Australian phone plans with international roaming

Stephen Lambrechts is the Managing Editor of Tom's Guide AU and has written professionally across the categories of tech, film, television and gaming for the last 15 years. Before Tom's Guide, he spent several years as a Senior Journalist at TechRadar, had a brief stint as Editor in Chief at Official Xbox Magazine Australia, and has written for such publications as APC, TechLife Australia, T3, FilmInk, AskMen, Daily Telegraph and IGN. He's an expert when it comes to smartphones, TVs, gaming and streaming. In his spare time, he enjoys watching obscure horror movies on physical media, keeping an eye on the latest retro sneaker releases and listening to vinyl. Occasionally, he also indulges in other non-hipster stuff, like hiking.

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Telstra business NBN plans review

Telstra NBN business plans come at a premium price but include some great features and a full suite of support options.

​Anyone familiar with Telstra plans—business or residential, mobile or internet—likely knows that they tend to attract a premium monthly price. Telstra business NBN is no exception to this rule with the most expensive comparable plans in our database. Still, that extra monthly cost comes with great perks, including a static IP address and a modem-router with 4G backup . It’ll take a couple of years of connection to avoid the modem-router repayment fee, though, and some of the other features cost extra, too.

Opt for a Telstra business NBN plan if you don’t mind paying more for perks and a wide range of support options, but there are better value alternatives out there if your main concern is price and speed.

Telstra business NBN plans value for money

​ Telstra has made a name for itself by offering speedy residential NBN plans with unlimited data , albeit at a premium price, and that trend is no different for the provider’s NBN business plans. Interestingly, the cheapest Telstra business internet plan isn’t an NBN offering; instead, it’s a rare ADSL2+ plan.

Whether you want more speed, better customer service, or just a better deal on your home internet , you can find everything you need to know about NBN plans by following the link below. 

In terms of our database, the Telstra Unlimited Business Internet plan was the only business ADSL2+ offering at the time of writing, and one of only two in our comparison engine across business and residential plans.

For not a whole lot more per month, you can get the Telstra Business NBN Unlimited Data plan, though, which is typically priced at $110 per month and comes with 50Mbps typical download speeds during business hours.

While those download speeds are great, the pricing is less desirable and beaten by every other business NBN provider in our database for typical monthly pricing. The only proviso there is that Aussie Broadband offers ever-so-slightly slower download speeds (49Mbps), while iiNet and TPG offer some data-capped plans (although they also have cheaper unlimited offerings, too). You’re better off looking at the Optus Internet Everyday – NBN plan, the iiNet Business NBN 50 Value plan or the TPG NBN 50 L Business Bundle if you’re after a cheaper plan with the same speeds and similar inclusions.

For comparison, below is a daily updating list of popular business NBN 50 plans with unlimited data from our comparison engine.

Want to know which NBN providers scored top marks in our analysis? Follow the link below to find the best providers for value, speed and support in Australia. 

The only other business NBN alternative Telstra currently offers is the Business NBN Unlimited Data + Premium Speed plan, which typically costs $140 per month for 100Mbps typical business-hours speeds.

It’s an identical story for Telstra’s business NBN 100 plan as it is for its NBN 50 plan above: you’ll have to scroll to the bottom of our comparison engine to find this plan with typical monthly pricing. Optus and Exetel offer the same 100Mbps business-hours download speeds for a noticeably cheaper monthly fee, with Aussie Broadband also cheaper and just behind at 99Mbps. Taking the full package into account, we’d advise going with the Optus Internet Everyday Fast – NBN plan over Telstra’s NBN 100 alternative.

For comparison, check out the daily list of popular business 100 plans below from our comparison engine (all of which have unlimited data).

Telstra business NBN features and perks

If you’re a business that’s purely concerned with dollars-to-data value, there are more cost-effective alternatives to a Telstra business NBN plan. That said, if you fancy a business NBN plan with some great inclusions, Telstra puts big ticks in the core boxes on the perks front. All of Telstra’s business internet plans come with included phone line rental as well as local and national calls but, strangely, you have to pay extra for the actual landline phone.

As is the trend with business NBN plans, all of Telstra’s business NBN plans come with a static IP address, which makes it easier to configure remote access, more reliable communication, server hosting and virtual private network (VPN) connections .

Additionally, Telstra also bundles a preconfigured, self-installed Telstra Business Smart Modem with 4G mobile backup. While this modem-router has a $0 upfront cost, you’ll have to pay a $216 fee if you cancel after the first month. This device fee diminishes the longer you stay connected. Stick around for 24 months, and you don’t have to pay anything extra for the Telstra Business Smart Modem.

One of the other things we like about the Telstra business NBN plans is transparency around speeds. This starts with expected download and upload speeds (the latter is rare), but you’ll also be offered maximum speed estimates based on the NBN technology servicing your business address, too.

Telstra business NBN customer support

After you’ve first signed up, Telstra also offers a dedicated connection manager to assist with any questions or issues while you get connected. Once you’re up and running, there are self-guided support steps on the Telstra website for troubleshooting issues. There’s also a 30-day money-back guarantee.

Telstra offers a full range of support options, so you can pick your preference. Get in touch digitally via Twitter, Facebook or online chat service. Alternatively, visit a Telstra store for in-person support (you can also book an appointment) or call 132 000 for phone support 9:00am to 7:00pm AEST Monday to Friday.

If you have connection issues, you can contact Telstra for basic tech support or pay extra for Telstra Business Tech Services. Telstra describes this optional support service as a tailored concierge experience, and while it includes 24/7 support for Telstra and non-Telstra tech, it does cost an additional $60 per month.

How to sign up for Telstra business NBN plans

Click ‘Go’ next to the Telstra business NBN plan you like the look of below to be taken to the Telstra website. Enter your address to confirm eligibility and check out the maximum speeds available to your business address. Click ‘Buy now’ on the plan to confirm your selection, then follow the sign-up steps.

Telstra business NBN plans

Below is a list of Telstra’s business NBN plans.

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The more you see, the more you know. Ring’s next-gen Battery Video Doorbell gives you an expanded Head-To-Toe field of view from your front door, so you can see more of every visitor and check on packages left at your doorstep. With the Package Alerts feature (available with an optional paid Ring Protect subscription - see below for details), you’ll get real-time alerts whenever a package is detected. Plus, enjoy even simpler installation and recharging with the all-new push pin mount design.

• HD head-to-toe video
• Two-way talk
• Real-time notifications
• Colour night vision
• 2.4 GHz Wi-Fi
• Quick release battery
• Motion zones
• Privacy settings
• Works with Alexa.

Complete control from the Ring app

Receive real-time notifications whenever a visitor presses your doorbell or triggers the built-in motion sensors with Advanced Motion Detection. Customise your motion settings to detect only in your chosen area, allowing you to focus on the alerts you care about most.

Ring Protect Subscription

Standard features such as instant notification, live view and two-way talk are available out of the box and for free on all Ring devices. A Ring Protect subscription is required to activate video recording on your device. Ring Protect is an optional paid subscription that allows you to record, review and share the moments you missed, at any time. More details on Ring protect page .

Specifications

Satin Nickel

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1440 x 1440 pixels 

Field of View

150° horizontal, 150° vertical

Two -way talk with noise cancellation

Connectivity

802.11 b/g/n Wi-Fi connection @ 2.4GHz

Built-In rechargeable battery, non-removable Lithium-ion

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Compatible with iOS and Android and FireOS

Alexa compatible

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-20°C to 50°C, Weather Resistant

126.5mm x 61.9mm x 23mm

What’s in the box

• 1 x Battery Doorbell
• 1 x USB-C charging cable
• 1 x Mounting bracket
• 1 x Installation tools and hardware
• 1 x User manual
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Telstra One Number costs $5 per month, which is charged to your existing account payment method.

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If you’re a Telstra Plus member, you will then earn 10 Telstra Plus points for every $1 spent on your accessory purchase. If you’re not a member, joining Telstra Plus is free. Eligibility criteria apply to join.

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