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23 presentation examples that really work (plus templates!)

Three professionals engaged in a collaborative meeting with a Biteable video maker, a laptop, and documents on the table.

  • 30 Mar 2023

To help you in your quest for presentation greatness, we’ve gathered 23 of the best business presentation examples out there. These hand-picked ideas range from business PowerPoint presentations, to recruitment presentations, and everything in between.

As a bonus, several of our examples include editable video presentation templates from  Biteable .

Biteable allows anyone to create great video presentations — no previous video-making skills required. The easy-to-use platform has hundreds of brandable templates and video scenes designed with a business audience in mind. A video made with Biteable is just what you need to add that wow factor and make an impact on your audience.

Create videos that drive action

Activate your audience with impactful, on-brand videos. Create them simply and collaboratively with Biteable.

Video presentation examples

Video presentations are our specialty at Biteable. We love them because they’re the most visually appealing and memorable way to communicate.

1. Animated characters

Our first presentation example is a business explainer video from Biteable that uses animated characters. The friendly and modern style makes this the perfect presentation for engaging your audience.

Bonus template:  Need a business video presentation that reflects the beautiful diversity of your customers or team? Use  Biteable’s workplace scenes . You can change the skin tone and hair color for any of the animated characters.

2. Conference video

Videos are also ideal solutions for events (e.g. trade shows) where they can be looped to play constantly while you attend to more important things like talking to people and handing out free cheese samples.

For this event presentation sample below, we used bright colours, stock footage, and messaging that reflects the brand and values of the company. All these elements work together to draw the attention of passers-by.

For a huge selection of video presentation templates, take a look at our  template gallery .

Business PowerPoint presentation examples

Striking fear into the hearts of the workplace since 1987, PowerPoint is synonymous with bland, boring presentations that feel more like an endurance test than a learning opportunity. But it doesn’t have to be that way. Check out these anything-but-boring business PowerPoint presentation examples.

3. Design pointers

This PowerPoint presentation takes a tongue-in-cheek look at how the speakers and users of PowerPoint are the problem, not the software itself.

Even at a hefty 61 slides, the vintage theme, appealing colors, and engaging content keep the viewer interested. It delivers useful and actionable tips on creating a better experience for your audience.

Pixar, as you’d expect, redefines the meaning of PowerPoint in their “22 Rules for Phenomenal Storytelling”. The character silhouettes are instantly recognizable and tie firmly to the Pixar brand. The bright colour palettes are carefully chosen to highlight the content of each slide.

This presentation is a good length, delivering one message per slide, making it easy for an audience to take notes and retain the information.

Google slides examples

If you’re in business, chances are you’ll have come across  slide decks . Much like a deck of cards, each slide plays a key part in the overall ‘deck’, creating a well-rounded presentation.

If you need to inform your team, present findings, or outline a new strategy, slides are one of the most effective ways to do this.

Google Slides is one of the best ways to create a slide deck right now. It’s easy to use and has built-in design tools that integrate with Adobe, Lucidchart, and more. The best part — it’s free!

5. Teacher education

Here’s a slide deck that was created to educate teachers on how to use Google Slides effectively in a classroom. At first glance it seems stuffy and businessy, but if you look closer it’s apparent the creator knows his audience well, throwing in some teacher-friendly content that’s bound to get a smile.

The slides give walkthrough screenshots and practical advice on the different ways teachers can use the software to make their lives that little bit easier and educate their students at the same time.

6. Charity awareness raiser

This next Google slide deck is designed to raise awareness for an animal shelter. It has simple, clear messaging, and makes use of the furry friends it rescues to tug on heartstrings and encourage donations and adoptions from its audience.

Pro tip: Creating a presentation is exciting but also a little daunting. It’s easy to feel overwhelmed — especially if the success of your business or nonprofit depends on it.

Prezi presentation examples

If you haven’t come across  Prezi , it’s a great alternative to using static slides. Sitting somewhere between slides and a video presentation, it allows you to import other content and add motion to create a more engaging viewer experience.

7. Red Bull event recap

This Prezi was created to document the Red Bull stratosphere freefall stunt a few years ago. It neatly captures all the things that Prezi is capable of, including video inserts and the zoom effect, which gives an animated, almost 3D effect to what would otherwise be still images.  

Prezi has annual awards for the best examples of presentations over the year. This next example is one of the 2018 winners. It was made to highlight a new Logitech tool.

8. Logitech Spotlight launch

What stands out here are the juicy colors, bold imagery, and the way the designer has used Prezi to its full extent, including rotations, panning, fades, and a full zoom out to finish the presentation.

service presentation sample

Sales presentation examples

If you’re stuck for ideas for your sales presentation, step right this way and check out this video template we made for you.

9. Sales enablement video presentation

In today’s fast-paced sales environment, you need a way to make your sales enablement presentations memorable and engaging for busy reps.  Sales enablement videos  are just the ticket. Use this video presentation template the next time you need to present on your metrics.

10. Zuroa sales deck

If you’re after a sales deck, you can’t go past this example from Zuora. What makes it great? It begins by introducing the worldwide shift in the way consumers are shopping. It’s a global phenomenon, and something we can all relate to.

It then weaves a compelling story about how the subscription model is changing the face of daily life for everyone. Metrics and testimonials from well-known CEOs and executives are included for some slamming social proof to boost the sales message.

Pitch presentation examples

Pitch decks are used to give an overview of business plans, and are usually presented during meetings with customers, investors, or potential partners.

11. Uber pitch deck

This is Uber’s original pitch deck, which (apart from looking a teensy bit dated) gives an excellent overview of their business model and clearly shows how they intended to disrupt a traditional industry and provide a better service to people. Right now, you’re probably very grateful that this pitch presentation was a winner.

You can make your own pitch deck with Biteable, or start with one of our  video templates  to make something a little more memorable.

12. Video pitch template

This video pitch presentation clearly speaks to the pains of everyone who needs to commute and find parking. It then provides the solution with its app that makes parking a breeze.

The video also introduces the key team members, their business strategy, and what they’re hoping to raise in funding. It’s a simple, clear pitch that positions the company as a key solution to a growing, worldwide problem. It’s compelling and convincing, as a good presentation should be.

13. Fyre Festival pitch deck

The most epic example of a recent pitch deck is this one for Fyre Festival – the greatest event that never happened. Marvel at its persuasion, gasp at the opportunity of being part of the cultural experience of the decade, cringe as everything goes from bad to worse.

Despite the very public outcome, this is a masterclass in how to create hype and get funding with your pitch deck using beautiful imagery, beautiful people, and beautiful promises of riches and fame.

Business presentation examples

Need to get the right message out to the right people? Business presentations can do a lot of the heavy lifting for you.

Simply press play and let your video do the talking. No fumbling your words and sweating buckets in front of those potential clients, just you being cool as a cucumber while your presentation does the talking.

Check out two of our popular templates that you can use as a starting point for your own presentations. While they’re business-minded, they’re definitely not boring.

14. Business intro template

Modern graphics, animations, and upbeat soundtracks keep your prospects engaged as they learn about your business, your team, your values, and how you can help them.

15. Business explainer template

Research presentation examples.

When you’re giving a more technical presentation such as research findings, you need to strike the perfect balance between informing your audience and making sure they stay awake.

As a rule, slides are more effective for research presentations, as they are used to support the speaker’s knowledge rather can capture every small detail on screen.

With often dry, complex, and technical subject matter, there can be a temptation for presentations to follow suit. Use images instead of walls of text, and keep things as easy to follow as possible.

16. TrackMaven research deck

TrackMaven uses their endearing mascot to lighten up this data-heavy slide deck. The graphs help to bring life to their findings, and they ensure to only have one bite-size takeaway per slide so that viewers can easily take notes.

17. Wearable tech research report

Obviously, research can get very researchy and there’s not a lot to be done about it. This slide deck below lays out a ton of in-depth information but breaks it up well with quotes, diagrams, and interesting facts to keep viewers engaged while it delivers its findings on wearable technology.

Team presentation examples

Motivating your team can be a challenge at the best of times, especially when you need to gather them together for….another presentation!

18. Team update template

We created this presentation template as an example of how to engage your team. In this case, it’s for an internal product launch. Using colorful animation and engaging pacing, this video presentation is much better than a static PowerPoint, right?

19. Officevibe collaboration explainer

This short slide deck is a presentation designed to increase awareness of the problems of a disengaged team. Bright colors and relevant images combine with facts and figures that compel viewers to click through to a download to learn more about helping their teams succeed.

Recruitment presentation examples

Recruiting the right people can be a challenge. Presentations can help display your team and your business by painting a dynamic picture of what it’s like to work with you.

Videos and animated slides let you capture the essence of your brand and workplace so the right employees can find you.

20. Company culture explainer

If you’re a recruitment agency, your challenge is to stand out from the hundreds of other agencies in the marketplace.

21. Kaizen culture

Showcasing your agency using a slide deck can give employers and employees a feel for doing business with you. Kaizen clearly displays its credentials and highlights its brand values and personality here (and also its appreciation of the coffee bean).

Explainer presentation examples

Got some explaining to do? Using an explainer video is the ideal way to showcase products that are technical, digital, or otherwise too difficult to explain with still images and text.

Explainer videos help you present the features and values of your product in an engaging way that speaks to your ideal audience and promotes your brand at the same time.

22. Product explainer template

23. lucidchart explainer.

Lucidchart does a stellar job of using explainer videos for their software. Their series of explainers-within-explainers entertains the viewer with cute imagery and an endearing brand voice. At the same time, the video is educating its audience on how to use the actual product. We (almost) guarantee you’ll have more love for spiders after watching this one.

Make a winning video presentation with Biteable

Creating a winning presentation doesn’t need to be difficult or expensive. Modern slide decks and video software make it easy for you to give compelling presentations that sell, explain, and educate without sending your audience to snooze town.

For the best online video presentation software around, check out Biteable. The intuitive platform does all the heavy lifting for you, so making a video presentation is as easy as making a PowerPoint.

Use Biteable’s brand builder to automatically fetch your company colors and logo from your website and apply them to your entire video with the click of a button. Even add a  clickable call-to-action  button to your video.

Share your business presentation anywhere with a single, trackable URL and watch your message turn into gold.

Make stunning videos with ease.

Take the struggle out of team communication.

Try Biteable now.

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Free Our Service Presentation Templates

Explore our collection of free our service powerpoint templates and google slides to showcase your services impressively. the customizable elements allow you to adapt them to align with your brand and unique service offerings. enjoy the flexibility and creativity these templates provide to elevate the presentation of your services without any cost..

Our Service

Simplify Your Service Showcase with Our Service PowerPoint Templates And Google Slides Themes!

We're here to help you, why should i use our service presentation templates.

These templates offer a hassle-free way to create engaging presentations. With their sleek designs and easy customization, you can showcase your services with a professional touch.

Are these templates compatible with Google Slides?

Absolutely! Our templates are compatible with both PowerPoint and Google Slides, giving you the flexibility to use them on various platforms.

Can I use the slides for commercial purposes?

Yes, you can! Our templates are suitable for both personal and commercial use, allowing you to elevate your business presentations with ease.

How do I download and access the templates?

It's simple! After choosing your desired template, just click the download button, and you'll get immediate access. You can then use the templates in your preferred presentation software.

Do the templates come with customer support?

Of course! We're here to help. If you encounter any issues or have questions about using the templates, our customer support team is ready to assist you.

Are there any free slides available in this category?

Yes, we offer some free slides for you to try out. It's a great way to experience the quality and style of our templates before making a decision.

Can I customize the colors and fonts in the presentation templates?

Absolutely! All our templates are 100% editable, allowing you to customize colors, fonts, and layouts to match your unique style and branding.

Are the templates suitable for non-profit organizations and charity events?

Certainly! Our service presentation templates cater to a wide range of purposes, including non-profit organizations and charity events. You'll find themes that suit your cause perfectly.

Can I use the slides for educational purposes, like in a classroom setting?

Yes, you can! Our service presentation templates are versatile and can be used for various purposes, including educational settings. They provide a visually appealing way to convey information in classrooms or workshops.

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Customer Service PowerPoint Templates

DISPLAYING: 60 of 451 Items

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Customer Journey Framework Steps Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer journey framework steps ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, framework steps, business, management, location.

Acquired Customer Relationship Ppt PowerPoint Presentation Complete Deck With Slides

Acquired Customer Relationship Ppt PowerPoint Presentation Complete Deck With Slides

This is a acquired customer relationship ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer planning, communication, business, marketing, network.

Customer Feedback Ppt PowerPoint Presentation Portfolio Samples

Customer Feedback Ppt PowerPoint Presentation Portfolio Samples

This is a customer feedback ppt powerpoint presentation portfolio samples. This is a four stage process. The stages in this process are happy clients, customer complaints received, complaints resolved, working hours towards customer.

Customer Journey Nurturing Support And Loyalty Ppt PowerPoint Presentation Infographic Template Visual Aids

Customer Journey Nurturing Support And Loyalty Ppt PowerPoint Presentation Infographic Template Visual Aids

This is a customer journey nurturing support and loyalty ppt powerpoint presentation infographic template visual aids. This is a seven stage process. The stages in this process are customer relationship management, customer retention strategy, customer acquisition strategy.

Customer Success Ppt PowerPoint Presentation Complete Deck With Slides

Customer Success Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer success ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, success, teamwork, communication, people.

Customer Relationship Management Strategies Ppt PowerPoint Presentation Complete Deck With Slides

Customer Relationship Management Strategies Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer relationship management strategies ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer relationship, management, strategy, business, communication, planning.

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Picture

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Picture

This is a customer loyalty lifecycle ppt powerpoint presentation picture. This is a six stage process. The stages in this process are attract, engage, grow, reward, loyalty.

Customer Lead Management Ppt PowerPoint Presentation Complete Deck With Slides

Customer Lead Management Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer lead management ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer service, management, icon, strategy, business.

Triangle With Icons For Target Market Analysis Ppt Powerpoint Presentation Summary Templates

Triangle With Icons For Target Market Analysis Ppt Powerpoint Presentation Summary Templates

This is a triangle with icons for target market analysis ppt powerpoint presentation summary templates. This is a three stage process. The stages in this process are customer targeting, consumer targeting, client targeting.

Customer Acquisition Strategies Ppt PowerPoint Presentation Complete Deck With Slides

Customer Acquisition Strategies Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer acquisition strategies ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, acquisition, strategies, technology, computer.

Customer Service Review Ppt PowerPoint Presentation Complete Deck With Slides

Customer Service Review Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer service review ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, service, review, satisfaction, business.

NPS Tracker Ppt PowerPoint Presentation Complete Deck With Slides

NPS Tracker Ppt PowerPoint Presentation Complete Deck With Slides

This is a nps tracker ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are business, marketing, planning, strategy, management.

Customer Satisfaction Survey Feedback Ppt PowerPoint Presentation Complete Deck With Slides

Customer Satisfaction Survey Feedback Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer satisfaction survey feedback ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, satisfaction, survey, feedback, smiley.

Idea Bulb For Good Customer Service Ideas Powerpoint Slides Templates

Idea Bulb For Good Customer Service Ideas Powerpoint Slides Templates

This is a idea bulb for good customer service ideas powerpoint slides templates. This is a six stage process. The stages in this process are business, marketing, idea bulb, icons, light bulb, concept and shapes.

Customer Relationship Management Process And Dashboard PPT PowerPoint Presentation Complete Deck With Slides

Customer Relationship Management Process And Dashboard PPT PowerPoint Presentation Complete Deck With Slides

This is a customer relationship management process and dashboard ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are sales, service, strategy, revenue, customer service.

Customer Experience Organizational Structure Ppt PowerPoint Presentation Complete Deck With Slides

Customer Experience Organizational Structure Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer experience organizational structure ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer experience, business, management, planning, strategy.

Customer Retention And Loyalty Ppt PowerPoint Presentation Complete Deck With Slides

Customer Retention And Loyalty Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer retention and loyalty ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, retention, loyalty, business, marketing.

Products And Services Offered By The Company Ppt PowerPoint Presentation Portfolio

Products And Services Offered By The Company Ppt PowerPoint Presentation Portfolio

This is a products and services offered by the company ppt powerpoint presentation portfolio. This is a five stage process. The stages in this process are Product Service 1, Our Products.

Customer Segmentation And Positioning Layout Ppt PowerPoint Presentation Complete Deck With Slides

Customer Segmentation And Positioning Layout Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer segmentation and positioning layout ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer segmentation, management, strategy, analysis, business.

Customer Support Funnel Powerpoint Slide Show

Customer Support Funnel Powerpoint Slide Show

This is a customer support funnel powerpoint slide show. This is a five stage process. The stages in this process are funnel, business, process, marketing, strategy.

Master Thesis Defense Structure Ppt PowerPoint Presentation Complete Deck With Slides

Master Thesis Defense Structure Ppt PowerPoint Presentation Complete Deck With Slides

This is a master thesis defense structure ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are master thesis, business, person, presentation, structure.

Customer Satisfaction And Performance Metrics Ppt PowerPoint Presentation Complete Deck With Slides

Customer Satisfaction And Performance Metrics Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer satisfaction and performance metrics ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, service, marketing, planning, strategy.

Customer Loyalty Lifecycle Program Ppt PowerPoint Presentation Complete Deck With Slides

Customer Loyalty Lifecycle Program Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer loyalty lifecycle program ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, loyalty, lifecycle, program, business.

Our Services Ppt PowerPoint Presentation File Slide

Our Services Ppt PowerPoint Presentation File Slide

This is a our services ppt powerpoint presentation file slide. This is a five stage process. The stages in this process are consulting, strategy, technology, digital, operations.

Key Performance Indicators Template 1 Ppt PowerPoint Presentation Portfolio

Key Performance Indicators Template 1 Ppt PowerPoint Presentation Portfolio

This is a key performance indicators template 1 ppt powerpoint presentation portfolio. This is a five stage process. The stages in this process are sales outstanding, cost of goods sold, promoter score, retention rate, active customers.

Customer Feedback Ppt PowerPoint Presentation File Guide

Customer Feedback Ppt PowerPoint Presentation File Guide

This is a customer feedback ppt powerpoint presentation file guide. This is a four stage process. The stages in this process are happy, clients, customer complaints received, complaints, resolved, working hours towards customer.

Customer Acquirement Marketing Campaigns Ppt PowerPoint Presentation Complete Deck With Slides

Customer Acquirement Marketing Campaigns Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer acquirement marketing campaigns ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer acquirement, marketing, campaigns, business, marketing.

Customer Lead Generation Strategies Ppt PowerPoint Presentation Complete Deck With Slides

Customer Lead Generation Strategies Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer lead generation strategies ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer lead generation, strategies, business, management, icons.

Customer Feedback Management Ppt PowerPoint Presentation Complete Deck With Slides

Customer Feedback Management Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer feedback management ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer feedback, management, business, planning, strategy.

Customer Relationship Management Plan Ppt PowerPoint Presentation Complete Deck With Slides

Customer Relationship Management Plan Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer relationship management plan ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, relationship, management, plan, business.

Career Objectives Ppt PowerPoint Presentation Model Template

Career Objectives Ppt PowerPoint Presentation Model Template

This is a career objectives ppt powerpoint presentation model template. This is a three stage process. The stages in this process are establishing strategic intent, setting long term objectives, choice of strategy.

Business Framework Process Customer Complaints PowerPoint Presentation

Business Framework Process Customer Complaints PowerPoint Presentation

This Power Point template diagram slide has been designed with graphic of customer care center. This PPT slide contains the concept of process of resolving customer complaints. Use this PPT slide for your marketing and sales service related topics.

About Me Template 1 Ppt PowerPoint Presentation Styles Graphics Pictures

About Me Template 1 Ppt PowerPoint Presentation Styles Graphics Pictures

This is a about me template 1 ppt powerpoint presentation styles graphics pictures. This is a one stage process. The stages in this process are about me, top level manager.

Customer Is The Focus Ppt PowerPoint Presentation Graphics

Customer Is The Focus Ppt PowerPoint Presentation Graphics

This is a customer is the focus ppt powerpoint presentation graphics. This is a five stage process. The stages in this process are strategy, people, systems, process, structure.

Marketing Team Positions Silhouettes Ppt PowerPoint Presentation Outline

Marketing Team Positions Silhouettes Ppt PowerPoint Presentation Outline

This is a marketing team positions silhouettes ppt powerpoint presentation outline. This is a five stage process. The stages in this process are puzzles, problem, solution, people, communication.

4 Phases For Developing A Customer Retention Strategy Ppt PowerPoint Presentation Model Maker

4 Phases For Developing A Customer Retention Strategy Ppt PowerPoint Presentation Model Maker

This is a 4 phases for developing a customer retention strategy ppt powerpoint presentation model maker. This is a four stage process. The stages in this process are customer loyalty, marketing loyalty, retaining customers.

Customer Acquisition Ppt PowerPoint Presentation Complete Deck With Slides

Customer Acquisition Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer acquisition ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, acquisition, handshake, communication, business.

Customer Focused Business PowerPoint Templates And PowerPoint Themes 0612

Customer Focused Business PowerPoint Templates And PowerPoint Themes 0612

Customer Focused Business PowerPoint Templates And PowerPoint Themes PPT Slides-Microsoft Powerpoint Templates and Background with Customer Focussed word on a Road sign

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Slide Download

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Slide Download

This is a customer loyalty lifecycle ppt powerpoint presentation slide download. This is a six stage process. The stages in this process are attract, engage, reward, grow, retain.

Customer Acquisition Process Ppt PowerPoint Presentation Complete Deck With Slides

Customer Acquisition Process Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer acquisition process ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer acquisition, process, management, business, strategy.

Dimensions Of Delta Triangle Customer Solution Best Product Ppt PowerPoint Presentation Pictures

Dimensions Of Delta Triangle Customer Solution Best Product Ppt PowerPoint Presentation Pictures

This is a dimensions of delta triangle customer solution best product ppt powerpoint presentation pictures. This is a three stage process. The stages in this process are delta model, delta framework, customer based approach.

Sales Lead Tracking Tools Dashboards And Reports Ppt PowerPoint Presentation Model Format

Sales Lead Tracking Tools Dashboards And Reports Ppt PowerPoint Presentation Model Format

This is a sales lead tracking tools dashboards and reports ppt powerpoint presentation model format. This is a six stage process. The stages in this process are crm sales, crm leads, crm conversion.

Puzzle Ppt PowerPoint Presentation Shapes

Puzzle Ppt PowerPoint Presentation Shapes

This is a puzzle ppt powerpoint presentation shapes. This is a four stage process. The stages in this process are business, strategy, marketing, analysis, success, icons.

Customer Satisfaction Template Ppt PowerPoint Presentation Show Introduction

Customer Satisfaction Template Ppt PowerPoint Presentation Show Introduction

This is a customer satisfaction template ppt powerpoint presentation show introduction. This is a three stage process. The stages in this process are overall satisfaction with service, satisfaction with value for money, overall satisfaction with relationship.

Customer Retention Strategies Benefits And Impact Ppt PowerPoint Presentation Complete Deck With Slides

Customer Retention Strategies Benefits And Impact Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer retention strategies benefits and impact ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer service, business, communication, finance, planning.

Customer Decision Journey Powerpoint Layout

Customer Decision Journey Powerpoint Layout

This is a customer decision journey powerpoint layout. This is a seven stage process. The stages in this process are need generation, initial consideration, engagement, evaluation, moment of purchase, delivery installation, usage, after, loyalty curve, during, before.

Team Members With Customer Service Skills Powerpoint Slides

Team Members With Customer Service Skills Powerpoint Slides

This PowerPoint template contains pictures of customer care team. Download this PPT slide to share teams viewpoints and experiences. Transmit your thoughts via this slide and prod your team to action.

Crm Satisfaction Pyramid Presentation Backgrounds

Crm Satisfaction Pyramid Presentation Backgrounds

This is a crm satisfaction pyramid presentation backgrounds. This is a four stage process. The stages in this process are satisfy unstated, customer needs, achieve customer delight, meet basic customer requirements.

Customer Lifecycle Model Ppt PowerPoint Presentation Complete Deck With Slides

Customer Lifecycle Model Ppt PowerPoint Presentation Complete Deck With Slides

This is a customer lifecycle model ppt powerpoint presentation complete deck with slides. This is a one stage process. The stages in this process are customer, lifecycle, model, business, marketing.

Kano Analysis Prioritizing Customer Needs Ppt Powerpoint Presentation Show Slide

Kano Analysis Prioritizing Customer Needs Ppt Powerpoint Presentation Show Slide

This is a kano analysis prioritizing customer needs ppt powerpoint presentation show slide. This is a three stage process. The stages in this process are product development, kano model, kano framework.

About Us Slide For Global Team Network Powerpoint Slides

About Us Slide For Global Team Network Powerpoint Slides

This PowerPoint template has been designed with four team pictures around globe. This Info graphic diagram may use to display global team network. Download this impressive diagram to build unique presentations.

Team Meeting Through Web And Video Conferencing Ppt PowerPoint Presentation File Graphics Template

Team Meeting Through Web And Video Conferencing Ppt PowerPoint Presentation File Graphics Template

This is a team meeting through web and video conferencing ppt powerpoint presentation file graphics template. This is a seven stage process. The stages in this process are live chat, online support, live support.

Three Skills For Customer Service Training Program Ppt Ideas

Three Skills For Customer Service Training Program Ppt Ideas

This is a three skills for customer service training program ppt ideas. This is a three stage process. The stages in this process are icons, hexagon, gears, business, management.

Customers Feedback Ppt PowerPoint Presentation Picture

Customers Feedback Ppt PowerPoint Presentation Picture

This is a customers feedback ppt powerpoint presentation picture. This is a two stage process. The stages in this process are mary smith, john smith.

Key Measures For Customer Satisfaction Powerpoint Templates

Key Measures For Customer Satisfaction Powerpoint Templates

This is a key measures for customer satisfaction powerpoint templates. This is a one stage process. The stages in this process are excellent, very good, good, poor, bad.

Customer Expectations Powerpoint Presentation

Customer Expectations Powerpoint Presentation

This is a customer expectations powerpoint presentation. This is a four stage process. The stages in this process are arrow, sphere, growth, customer, business.

Our Services Ppt PowerPoint Presentation Pictures Samples

Our Services Ppt PowerPoint Presentation Pictures Samples

This is a our services ppt powerpoint presentation pictures samples. This is a five stage process. The stages in this process are consulting, strategy, technology, digital, operations.

Quality Management Of Supply Chain Ppt PowerPoint Presentation Ideas Outline

Quality Management Of Supply Chain Ppt PowerPoint Presentation Ideas Outline

This is a quality management of supply chain ppt powerpoint presentation ideas outline. This is a eight stage process. The stages in this process are purchase, supplier, retailer, management, supply chain, customer, manufacturer, product.

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Images

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Images

This is a customer loyalty lifecycle ppt powerpoint presentation images. This is a six stage process. The stages in this process are attract, engage, retain, nature, grow.

Five Step Agenda For Client Satisfaction Powerpoint Slides Design

Five Step Agenda For Client Satisfaction Powerpoint Slides Design

This is a five step agenda for client satisfaction powerpoint slides design. This is a five stage process. The stages in this process are business, marketing, icons, management, strategy.

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Service Offering

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Service offerings provide the information consumers need to select the most appropriate services. Each service offering references a service design, which defines the service options and components of the service. You can tailor service offerings for each consumer group with details such as customized terms and conditions, option visibility, and pricing. Create a service offering from a sequenced or topology service design. Pricing is configured on a service offering and supports initial, recurring, and option-specific pricing. 

Identifying your core product or service gives you clarity and can shape your marketing and sales messaging. To work out your own core offering, take a step back and ask yourself why you do what you do. Have a brainstorming session and think about what you get or want to achieve from your business beyond money.

Once you have defined that core belief or reason to run your business, then think about how to execute that idea as well as you can. You should also look at what your products or services are and whether they reflect that core belief. And always keep in mind that people don’t buy what you do, but why you do it.

Marketers can use this template when preparing a new product-to-market strategy. You can describe in detail the main benefits and various product variations that the customer can determine at the time of ordering the product.

Salespeople can use the slides in this template in preparation for their meeting with a customer. You can describe in detail what products or services your company offers. Advertising professionals can use the slides from this template when preparing promotional materials for promotion through various marketing channels or social media.

Product managers can use this template when preparing to discuss basic options for a new service or product with team members. University instructors can use the slides from this template to prepare their courses.

Startup executives can use the slides from this template when preparing to meet with business angels or potential investors. For example, you can describe the services that you plan to offer to your customers. Business leaders can use the slides from this template when preparing a company strategy.

Team leaders can use the slides in this template as they prepare for their weekly sprints with team members. You can describe the main functions of the software that will provide different service packages for the client. Also, this template can be used by logistics companies or construction organizations when presenting their services to consumers.

Service Offering is a professional and modern template that contains four stylish and fully editable slides. You can independently change the size and type of fonts, position and size of infographics according to your corporate requirements. This template will be useful for product managers, team leaders, company leaders and startups. The Service Offering template will be a worthy addition to your collection of professional presentations.

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Service Offering PowerPoint Templates

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Service Offerings PowerPoint Templates For Presentations:

The Service Offerings PowerPoint templates go beyond traditional static slides to make your professional presentations stand out. Given the sleek design and customized features, they can be used as PowerPoint as well as  Google Slides templates . Inculcated with visually appealing unique and creative designs, the templates will double your presentation value in front of your audience. You can browse through a vast library of Service Offerings Google Slides templates,  PowerPoint themes  and  backgrounds  to stand out in your next presentation.

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What is a service offerings powerpoint template.

A Service Offerings PowerPoint template is a ready-made presentation template that provides a structured framework for creating professional Service Offerings presentations. The Service Offerings PPT presentation template includes design elements, layouts, and fonts that you can customize to fit your content and brand.

How To Choose The Best Service Offerings Presentation Templates?

Keep the following points in mind while choosing a Service Offerings Presentation template for PowerPoint (PPT) or Google Slides:

  • Understand your presentation goals and objectives.
  • Make sure the Service Offerings template aligns with your visual needs and appeal.
  • Ensure the template is versatile enough to adapt to various types of content.
  • Ensure the template is easily customizable.

Are Service Offerings PowerPoint Templates Compatible With Google Slides?

Yes, all our Service Offerings presentation templates are compatible and can be used as Service Offerings Google Slides templates.

What Are The Advantages Of Service Offerings Presentation Templates?

Service Offerings PPT presentation templates can be beneficial because they:

  • Add multiple visual and aesthetic layers to your slides.
  • Ensure that complex information, insights and data is presented in a simplistic way.
  • Enhance the overall visual appeal of the content.
  • Save you a lot of time as you don’t have to start editing from scratch.
  • Improve the professional outlook of your presentation.

Can I Edit The Elements In Service Offerings PowerPoint Templates?

Yes, our Service Offerings PowerPoint and Google Slides templates are fully editable. You can easily modify the individual elements including icons, fonts, colors, etc. while making your presentations using  professional PowerPoint templates .

How To Download Service Offerings PowerPoint Templates For Presentations?

To download Service Offerings presentation templates, you can follow these steps:

  • Select the resolution (16*9 or 4*3).
  • Select the format you want to download the Service Offerings template in (Google Slides or PowerPoint).
  • Make the payment (SlideUpLift has a collection of paid as well as free Service Offerings PowerPoint templates).
  • You can download the file or open it in Google Slides.

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40+ Amazing Customer Service Training Ideas, Exercises & Topics

Sophia Bernazzani Barron

Updated: May 06, 2024

Published: August 26, 2021

When it comes to my relationship with a brand, the most important thing is customer service. Getting customer service right is crucial to the success of your business. Quality customer service will allow you to retain customers, grow your business, and transform customers into loyal advocates for your brand.

Customer service manager training their team

It all starts with training, education, and culture. Companies with a customer-centric culture are 60% more profitable than those without. So, if you ask me, prioritizing customer service is a must. I tend to stick with companies who offer top-tier customer service, even over competitors who can offer a cheaper alternative, and I don’t think I’m in the minority on that.

In this article, I’ve compiled 40+ customer service ideas to help optimize your training and provide inspiration for reps looking to up their customer service game. Read on to start moving the customer service needle!

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Customer service training topics.

  • Reflective Listening
  • Product Demonstration
  • Call Review
  • Customer Service Training Presentations
  • Sensitivity Training
  • Customer Experience Simulation
  • Social Media Training
  • Product Breakdowns
  • Corporate Culture Training
  • Crisis Communication

customer service training topics

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3. Call Review

Feedback is the breakfast of champions — and of support, reps, too.

Call reviews are a common practice among successful customer support teams. (We do it here at HubSpot.) Periodically, teams should gather to listen to a recorded call with a customer and talk about what went well and what can be improved. Actual calls can give you insight into real expectations, and input from team members can provide a unique perspective to help reps constantly improve.

I was no stranger to call reviews when I worked at HubSpot Support, and I’ve been on both sides of the review as a new hire and a team lead. Let me tell you from experience that your growth areas will become exceedingly clear when you know someone is listening!

Featured Resource: Customer Support Training Template

Download this template, 4. customer service training presentations.

One of the most traditional ways to train customer service teams is through a presentation. With this method, management or team leads gather employees for a meeting and then discuss a service topic in-depth. This lets the speaker touch on specific training material while giving the rest of the team a chance to provide feedback or ask questions.

There are a few types of presentations you can use to conduct training. Let's review some below.

Visuals like PowerPoints and graphics are a great way to hook in a larger audience. These images clarify and support your speaking points, making your presentation easy to follow and more impactful on the listener. Like many others, I’m a visual learner, so I find strong visuals very beneficial in a training scenario.

PowerPoints are a proven format for customer service training; however, if you take this route, be sure to avoid some of the common pitfalls outlined in this video.

Storytelling

If you're looking for a motivational format, try storytelling. With this presentation, the speaker retells relevant experiences to their audience. They recap what happened, why, and how they overcame it. This gives the audience an actionable plan and demonstrates how someone on their team surmounted customer service roadblocks.

Instruction

Instruction should be used when presenting a new or complex topic to your audience. For example, if you're launching a new product, you may hold an instructional presentation explaining what it is, how it works, and why it was created.

In these scenarios, speakers often use metaphors and paradoxes to compare confusing points with other topics the audience is more familiar with. This makes a complex topic much easier to understand because the speaker has connected it to a relatable concept.

Question and answer, or Q&A, is a presentation style that‘s more intimate than the ones listed above. In this approach, the speaker briefly discusses a topic and then opens the floor for the audience to ask questions. This is great for smaller audiences because everyone can participate in the group discussion. Q&A’s are an excellent format for keeping employees engaged, but they require your speaker to have extensive knowledge of the presentation topic.

If these options aren't best for you, check out more presentation styles here .

5. Sensitivity Training

The beauty of hiring a diverse workforce is that your employees encounter unique perspectives they may not have experienced. While that diversity is great for fostering new ideas, it can also lead to friction between teammates.

You must ensure all employees work towards the same goal as an owner or manager. Sensitivity training is an exercise that helps employees understand their professional goals and personal biases. By diving into these topics in-depth, employees can better understand one another and be more considerate of their differences.

No matter how well your team works together, conducting sensitivity training regularly is essential. This will remind employees how to treat one another and voice their opinions if they need to confront an issue. By reviewing these ideas consistently, new hires will feel more comfortable when joining your team, making them more productive early on.

6. Customer Experience Simulation

Customer experience simulation is the reverse of role playing. Instead of interacting with a mock customer, the service rep becomes the customer and goes through the experience of purchasing your product or service.

The benefit of this exercise is that reps can see the roadblocks they troubleshoot from the user‘s perspective. They can relate to customers’ frustration or disappointment when something goes wrong or expectations aren't met. That way, when working with real customers, they better understand what people are going through and how to resolve their issues.

This tip is golden, as someone who has been both a customer and a customer service rep. I believe that empathy is at the heart of excellent service, and what better way to develop that than to walk a mile in the customers’ shoes?

7. Social Media Training

Social media is a critical component of a robust omnichannel support solution. In fact, customers expect excellent customer service from brands on social media channels. About 49% of consumers say they'll unfollow a business on social media due to poor customer service, and I’ve done it myself. Needless to say, you’ve got to allocate some team resources to social media support.

However, social media is still relatively new to customer service, and not all of your reps may be as experienced with using these platforms for professional needs as opposed to personal updates. A training course that teaches them social media use might be helpful ( Here's one from HubSpot Academy ). That way, communication will be smoother on social channels and create more delightful customer experiences.

8. Product Breakdowns

If your company sells a physical product instead of software or services, it can be helpful for employees to see how the product works, inside and out. Take your product apart in front of your employees and show them how it‘s put together step-by-step. Educate them about where your product’s resources come from and how the manufacturing process is carried out daily. This can benefit employees who work less closely with your products.

If your product is software, it can be tricky to deconstruct. So, instead, talk to your employees about where your servers are located and how your software is powered. Discuss contingency plans for potential shutdowns and what employees can share with customers if they ask about sensitive information. When I worked at HubSpot Support, we often received support calls from IT professionals. Being able to speak their language and relay relevant technical details confidently delighted these customers and made them feel well taken care of.

9. Corporate Culture Training

Corporate culture is paramount for your service team. That’s because your customer service time is the main customer-facing arm of your business. If they don‘t believe in your company’s culture, your customers won’t either. As a customer, I can always tell if a customer service rep is genuinely invested in my success or if they just want to close my case, and that difference comes down to culture.

Corporate culture training doesn‘t have to be extensive, but it should be consistent. Employees should be reminded daily about your company’s core values and how they contribute to that culture.

One way to do this is with a culture code . This resource lists the company‘s values and what it expects from its employees. This will help you hold employees accountable and show customers you’re committed to creating a positive experience.

10. Crisis Communication

In my experience, how a company handles a crisis can make or break my relationship with them as a customer. Excellent crisis handling is honest, transparent, and makes you feel like everything is handled appropriately.

Successful companies don't wait for a problem; they anticipate it and prepare their teams accordingly. They create crisis communication plans and educate every rep on how to respond to common questions that customers will have for the business. This preparation can be the difference between your team saving loyal customers or losing them to churn.

Customer service teams are often very busy, and you may not have time to host a formal training. However, this doesn't exclude your team from performing activities that can help them sharpen their skills.

If this is the case for your business, try the exercises below to improve your customer service skills.

Customer Service Training Exercises

  • No No's Allowed
  • Role Playing
  • Lunch and Learn
  • Personality Tests
  • Call Your Competitor
  • Employee Testimonials
  • Attitude Anchors
  • Customer Letters

customer service exercises

This exercise will challenge support reps to reframe the conversation with a customer when, in fact, the answer truly is ‘no.’ But when customers are upset or frustrated, answering their requests with a flat-out ‘no’ might aggravate them and won't move the conversation forward.

Team members should be put into pairs and take turns role playing the customer and the support reps. “Customers” should make big, bold requests that support reps can‘t say ’no' to — but instead, have to figure out a solution-oriented response.

For example, if the customer asked for a discount that the support rep wasn‘t authorized to offer, instead of saying ’no,‘ the rep could say, "If you’re looking to reduce the cost of your CRM subscription, I could help you consolidate your database to under 1,000 contacts. Would you like help setting that up?"

The support rep is essentially telling the customer that no, they can‘t offer them a discount. But, by providing alternative options, the customer might feel like the support rep is on their side and won’t get frustrated by what they perceive as stubbornness or inflexibility.

3. Role Playing

Improving your customer service skills is like improving your golf swing. You need to keep practicing it, over and over again, until it's perfect — or, in my case, until I can find the ball after I hit it.

Role playing is an effective exercise for sharpening customer service skills. One employee pretends to be a customer and then presents a service case for another to troubleshoot. Once the case is solved, reps switch places and repeat the scenario.

Role playing lets reps work on both communication skills and their troubleshooting process. Since it's not a real customer, reps have a safety net that allows them to practice new techniques they may have yet to try. If your team works with customers face-to-face, this exercise gives them a live environment to perfect their skills without risking customer churn .

4. Lunch and Learn

Support teams should regularly take turns giving presentations during group lunches. The topic doesn't matter — it can be work-related or a presentation about their recent vacation photos or an organization they volunteer with. Whatever the subject, lunch and learns will keep support reps in the habit of being able to present and explain new topics to others.

This is a critical skill for support reps, especially when onboarding new customers unfamiliar with using a product or service. The lunch and learns will also provide a safe space for reps to practice and learn about each other outside of work. When I worked at HubSpot support, I found lunch and learns and other informal training scenarios instrumental in my development and incorporation into the team.

5. Meditation

Sometimes, working on the front lines of customer support can be stressful.

No matter how hard you try, sometimes you might get the blame for a problem that‘s entirely out of your control. You might also receive the brunt of a customer’s frustration and be presented with feedback that isn't particularly diplomatic.

Whatever the case, meditation can be a helpful tool for regaining and establishing mental relaxation — even during a busy workday. If you can’t step away from your desk for an entire mediation session, I find it very helpful to just check in with myself and focus on my breath for a few moments. A long inhale followed by a short breath hold and an even longer exhale always relaxes me in just a few seconds.

Dedicating time to meditation, mindfulness, and relaxation — and encouraging employees to use it for that purpose — will help train them to de-stress and stay positive during those challenging moments with customers. Apps like Headspace or YouTube videos can help if you want to practice as a team.

6. Personality Tests

This isn‘t specific to customer support, but it’s a good idea for new reps to take a personality test to learn how they work and communicate best with others.

One framework you can use is the DiSC profile , which evaluates people‘s behavioral and personality differences. Here’s an example profile below.

customer service training example, disc

7. Reward loyal customers.

There’s nothing quite as exciting as a free gift or a discount, especially if it's a surprise! Consider surprising your most loyal customers with a discount code for no other reason than to show them you care.

I recently received a complimentary dish from my favorite local tapas restaurant just for being a regular customer. I’ll tell you what: All it took to go from loyal customer to evangelist was some patatas bravas.

8. Send handwritten thank you notes.

Hardly anyone writes letters anymore. Why would you? You can send an email or a text to get your point across. That’s why you should take the extra time and effort to send handwritten thank-you notes the old-fashioned way. Show your best customers how much you care by surprising them with a handwritten note thanking them for their continued support.

I run a musical instrument rental company, and whenever I send out an amp or a guitar, I sneak in a little handwritten note thanking the customer for their business. I think it's a nice touch that makes customers feel good about doing business with you.

9. Make your support as fast and easy as possible.

One of the best ways to demonstrate customer appreciation is to show that you value their time. Time is money, and everyone is strapped for it these days. Strive to make your response time as quick as possible. Use tools like email templates and automated chatbots to streamline the customer service experience as much as possible while retaining a personal touch.

I recently had a customer service experience where they resolved my issue in the first email reply, which arrived less than two hours after I submitted the request. I was thrilled, and I guarantee your customers will be too if you can solve their issues with efficiency and care.

10. Offer social media support.

Customers often reach out to brands on social media when they seek an almost immediate reply . Ensure you can handle these requests with a dedicated social media support team or representative. Focus on clear, quick replies and be ready to move the conversation off of the platform if necessary.

Customers often turn to social media to lodge public complaints about a brand. If you find yourself in that situation, reply quickly (ideally within 24 hours) and employ an empathetic, helpful tone. Moving the conversation from a public thread to DMs is also best practice.

I was a member of the Twitter support team during my time at HubSpot. Not only did we respond to questions when we were directly tagged, but we also used social listening software to discover opportunities for proactive support.

11. Actively listen.

Active listening can be the difference between a decent customer support experience and an exceptional one.

Active listening is more than just hearing what your customer has to say. It’s about fully understanding the message the customer is portraying and empathizing with them. You need to give your full attention to the customer to understand their needs and respond appropriately.

I like to think of active listening as listening with the intent to understand, not to respond. In my experience, actively listening to customers makes them feel valued, heard, and understood. You can practice active listening by paraphrasing.

Listen closely to what your customer is saying and reiterate it back to them. This will help you get clarity on what exactly their needs are and ensure you are both on the same page.

12. Take a look in the mirror.

Keep a mirror somewhere on your desk and glance at it while you’re on the phone with customers. The mirror won’t lie about whether you're actively engaged. It will serve as a reminder to maintain a smiley, positive attitude on the phone. It also dramatically reduces the chances of getting caught with spinach between your teeth after lunch.

13. Help customers help themselves.

Some customers want you to solve their issues and get on with their day. That’s totally cool. However, some customers prefer to help themselves. You can facilitate that by offering an extensive knowledge base and directing customers towards relevant articles.

You may also want to screenshare with customers or take them step-by-step through the solution to their issue so they can tackle it themselves in the future.

I’m one of those customers who likes to help themselves, and learning how to handle a problem on my own makes me feel empowered and excited to keep working with a product or service.

14. Give out some swag.

Everybody likes swag — fun items you can slap your branding on and give to customers for free. Think t-shirts, phone cases, stickers, pens, coasters, and more. The more creative you can get with it, the better. Consider giving free swag to your most loyal customers, customers who worked through a difficult issue with you, or even including fun freebies in the box with every item sold.

My favorite piece of swag is a free t-shirt from Huel in 2017. The shirt's design is nothing special, but something about the fit is just spot on. It’s been my go-to workout shirt for years now. So, invest a little extra in your swag, and you may end up with a whole division of free brand reps!

15. Stay positive.

It‘s not what you say but how you say it. Maintaining a positive attitude and tone is crucial to success as a customer service representative, especially when confronted with difficult situations and frustrated customers. Positive language and an optimistic outlook can be the difference between customers coming away from an interaction disappointed or singing your brand’s praises.

Maintaining positivity can be challenging, especially when work piles up and life gets stressful. For me, gratitude is key. Try adopting a morning meditation routine.

Even just five minutes, when you quiet your mind and think of a few things you are grateful for, can do wonders towards a positive outlook for the day. I like to follow that up with some yoga stretches and breathwork. After that, it’s almost impossible not to look at the glass half full!

16. Use customer service templates.

While personalization is key to high-level customer service, that doesn’t mean you can’t use templates to streamline your responses. Consider using email and chat response templates that save time on typing out things like greetings, introductions, and sign-offs.

You can use HubSpot Templates to automatically fill out customer details using personalization tokens to save you even more time.

I use HubSpot Templates for my business to streamline my customer service and sales outreach emails, and the amount of time saved adds up!

Customer Service Training Your Team Will Love

Outside of team meetings, there are plenty of online resources that customer support and service reps can use to keep improving. Whether your customer service team is short on time or completely remote, these topics, tips, and ideas will surely get your reps excited and motivated to deliver the best service to your customers. A mix of interactive, team-oriented, and role play activities will keep training enjoyable for your reps so they understand and remember the information.

If you're ready to plan your next customer service training session, use the template below to get started.

Editor's note: This post was originally published in July 2020 and has been updated for comprehensiveness.

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Top 10 Free Customer Service PowerPoint Templates for Business Professionals

service presentation sample

Do you have an upcoming business presentation? Is the deadline ticking down to the day of your speech? Or perhaps, you want to win your audience’s interest and gain some new clients?

Whatsoever could be the reason for your next presentation. Creating a presentation for best business results could be really nerve-wracking, especially when it can be a key differentiator between winning a client or losing out to a competitor.

“Building a good customer experience doesn’t happen by accident. It happens by Design.” – Clare Muscutt .

What makes your business unique? What factor add value to your business that influences your customers to opt for your brand instead of your competitors?

In today’s tremendously competitive world, exceptional customer service guarantees to win over your competitors. Organizations that fail to calibrate with market trends suffer losses and eventually vanish. To conquer the market, outshine competitors, and achieve milestones, you need to have a strong client base. Therefore, customer service plays an influential role in making the brand leader among the niche players.

Customer service is often underdetermined or under-valued even though it is the sole link between the clients and business. When you have top-class customer experience, it guarantees success and seals your corporate fate.

Best Customer Service PowerPoint Templates

If you are hunting for PowerPoint presentation templates that give your business presentation a great starting point? Here, you will find the best customer service PowerPoint templates, including both free and premium, which you can download to feature the importance of customer service to your team or stimulate the client’s attention. Now get ready to communicate your business ideas with professionalism and impact supported by the guidance of a business mentor

meet the team

A great team is the core of a successful project or a business. Oftentimes client wants to know skills and core-competencies of the team with this free meet-the-team presentation template you can introduce your team in a style.

dark agreement contract template

Before signing any deal your clients should be aware of your terms and conditions and business policies. Download this free contract signing template and highlight the important aspects of the business in an appealing way.

Jeopardy template

Business presentation often after sometimes turns to be boring.  Take a break and play some fun games with your audience. This free Jeopardy game template will be perfect as your audience can try their luck and win some exciting prize.

client testimonial template

Testimonials or reviews by customers can be great for better customer service, as they can get idea about your product and help them in purchase decisions. With this client testimonial template, you can give a review of your audience in an appealing style.

free corporate presentation template

Imagine a room full of corporate audience. It’s really hard to convince those skeptical audiences. Your presentation should be a great visual story. So here we have free corporate presentation templates that communicate your point with vivid impact.

Business Proposal Free PowerPoint Templates

ideas are important to succeed. Turn your abstract ideas into a presentation using these free business proposal PowerPoint templates. Previously creating a business presentation was a nerve-wracking task. Now curate a business presentation in just minutes with these free business proposal PowerPoint templates.

Free customer service training PowerPoint template

Customer service is a broad term; it involves interaction with clients, representing a company, and much more. Whether it’s before, during, or after-sales, customer service’s goal is to satiate the customers’ needs. And that’s extremely crucial. For that reason, a customer service executive needs to be constantly trained. These customer service training PowerPoint templates will help you train your executives and educate them about the best approaches to resolve conflicts.

customer service PowerPoint template

When you have a business presentation, that can make or break your career, and you don’t want to rely on default templates. Then you deserve a premium template. Here we have customer service PowerPoint templates packed with high-end features. Customer service is the most crucial aspect of a business. And these customer service PowerPoint templates depict the concept in such a beauty that it’s surely going to stun your audience, and you are surely going to be praised for your efforts.

customer service strategy PowerPoint template

Loyal customers are the biggest asset a company owns. Increase competitiveness, expand a loyal customer base with an effective customer service strategy. With these customer service strategy templates curate, a customer-oriented presentation focuses on developing an outstanding customer service program.

business presentation PowerPoint template

Here is another awesome, premium quality business presentation template that you can download at just a minimal cost of $4.99. This presentation template is best suited for business and corporate presentations.

customer support PowerPoint template

If you are a fan of simplistic designs. Then these free customer support PowerPoint templates will be right up your alley. The slide comes with a blue background and minimalist design. It’s a well-balanced business slide ideal for any business presentation.

voice of customer PowerPoint template

The customer drives the business industry. The customer’s voice is a mechanism that briefs customer journey, experience, and expectations about your product and services. In today’s intensely competitive market, the Voice of customers has gained power. This customer PowerPoint presentation voice comes with compelling shapes and icons representing terms related to customer service, support, and feedback.

PowerPoint Customer Service PowerPoint template

When you want to draft a sales presentation representing your audience about your existing products, services, teams, etc. This PowerPoint customer service template turns to be the best option. This pitch deck template comprises 24 templates, including agenda templates, data-driven graphs and charts, timeline designs, maps, and much more. Download these captivating presentation slides for just $21.

A presentation is all about interesting information and catchy visuals. Finding the exact templates for your presentation is the initial step towards creating a powerful slideshow. Visuals give your presentation the boost you need for a powerful presentation. But you need to do research and gain some knowledge about the best presentation templates. The more you master how to picture your ideas, the more successful your presentation will be.

Here we have added an upshot of all the best Free and premium customer service PowerPoint templates you need to download in 2021.

Which presentation template do you like the most? Did you find the best templates for your next assignment? Let us know which one you downloaded. If you have any other favourite PowerPoint template, let us know in the comments section.

About The Author

Priyanshu Bharat

Priyanshu Bharat

Priyanshu is a copywriter who loves to tune into what makes people tick. He believes in presenting his ideas with flair and wit, which has made him an expert at standing on stage and charming the pants off of any audience he's faced with. Priyanshu lives for learning as much as he can, so if you ever need help understanding something - just ask!

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Service Delivery Model PowerPoint Template

The Service Delivery Model PowerPoint Template presents three models to improve the operational efficiency of businesses. The users can choose from these diagrams to present a suitable service delivery approach for an organization. Its purpose is to increase productivity while reducing costs and improving processes through technology and innovation. These diagrams can help translate success and failure in terms of delivering services on time, on budget, and to specifications. The service delivery models present the following:

  • Outsourcing Model of Service Delivery : The 4 key elements of successful delivery are service culture, service quality, employee engagement, and customer experience.
  • Gaps in Service Delivery Model : A framework that helps understand customer satisfaction.
  • Strategic Transformation Service Delivery Model : Impact of service delivery on a business plan.

The PowerPoint service delivery diagram could be used together to discuss the product and service delivery system. All three diagrams are flat PowerPoint shapes with infographics to represent components of the model. These slides display multi-layer process diagrams and text placeholders to describe important elements of each component. The users can simply edit text with business-related textual content and present a service delivery framework.

The Service Delivery Model PowerPoint Template helps service industry to analyze and improve customer experience through excellent service. This service delivery PPT presentation template of service delivery models will enable presenters to describe strategies and tools to execute them. Therefore, PowerPoint diagrams of Service Delivery Models are useful for training presentations .

Alternatively, you can download other service delivery management presentation templates, compatible with Google Slides & PowerPoint.

Outsourcing PowerPoint Service Delivery Model

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service presentation sample

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Service Company free template PowerPoint

Service PPT Template for PowerPoint, Google Slides and Keynote

Additional information.

License

Free

Aspect ratio

16:9

Versions

for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language

English

Welcome to the hub of professional presentation templates tailored to your business and customer needs. Dive deep into our latest offering – the Service PPT template suitable for PowerPoint, Google Slides, and Keynote.

Why Choose Our Service PPT Template?

  • Platform Diversity : Whether you’re a PowerPoint presentation enthusiast, a Google Slides lover, or a Keynote aficionado, we’ve got you covered. Our template for PowerPoint free download ensures compatibility across platforms, streamlining your presentation process.
  • Professionally Designed : With a 16:9 aspect ratio, our slide design product or service is sleek and modern. A green color scheme with bright accents on a dark background ensures your slides stand out. Furthermore, the design aligns perfectly with business and corporate expectations.
  • Ease of Use : The “Drag & Drop” feature simplifies photo placement. Our company templates are editable in PowerPoint, and other platforms, ensuring a smooth customization experience.
  • Content Richness Information : With 25 unique slides, ranging from graphs to business analysis, your presentation becomes a comprehensive guide to your service offerings. Whether it’s about service delivery, service design and delivery, or a new service launch presentation, every element is catered for.
  • Free for All : Our commitment to the community is evident. You can download free and use the template for PowerPoint, Google Slides, and Keynote for both non-commercial and commercial projects.
  • Animated and non-animated versions
  • Universal “Roboto” font
  • PowerPoint slides and presentation slides crafted for various business PowerPoint templates needs.
  • We prioritize our customers. Avail quick and free customer support for any template-related queries.

Enhance Your Business Presentations

  • Proposal PPT: Use our service powerpoint templates to draft business proposals that make a mark.
  • Service Management: Discuss stages in this process and illustrate service management strategies efficiently.
  • Marketing: From customer journey diagrams to 5c analyses, our slide design enables a comprehensive marketing showcase.

Tailored for Various Niches

Whether you’re in the department of service analysis, service development, or customer support, our templates are suited for all. Detailed icons PowerPoint representations, alongside concise details PowerPoint slides, ensure you communicate with clarity.

Community Recommendations

Template has revolutionized our presentation powerpoint needs. The Service PPT template is a testament to their expertise. Every powerpoint slide speaks volumes, and the ease of editability is unmatched!” – Eva, a satisfied customer.

Contact and Support

Reach out to us for any service-related request or contact our team for bespoke template solutions. As a trusted provider, our template is designed to make your business presentations shine.

Conclusion: Elevate your next presentation using our Service PPT template. Whether it’s a service presentation, service team meet, or a corporate overview, our template makes your business stand out!

Note: Keywords have been emphasized in bold for the purpose of this example but can be integrated seamlessly without bolding in actual content.

1 review for Service PPT Template for PowerPoint, Google Slides and Keynote

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Ishaq Shawqi – February 20, 2023

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Customer Service Training PowerPoint Template

Customer Service Training PowerPoint Template

Number of slides: 10

Customer service involves the interaction between a customer and a representative from the company. Whether it is before, during, or after the purchase, the goal is to meet the needs and desires of the customer. And this is not easy task. For that reason, customer service agents should be in constant training to develop their empathy, assertiveness and other important skills. This PowerPoint template will help you present your customer service training, address the skills of a good customer service rep, and detail the best approach to resolve conflicts.

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Customer Service PowerPoint Slides

Customer service overview slide.

Use this opening slide to list each module of your customer service training. Or establish the concepts your staff will learn. For example, you can name the skills your customer service reps will acquire during this training such as clear communication, conflict resolution, depersonalization, assertiveness, etc.

Conflict Resolution Roadmap

Customer service reps face conflicts every day. Sometimes it’s a product that doesn’t meet the expectations of a client, other times there are problems during the buying journey and customers need guidance. For that reason, conflict resolution techniques are a must in customer service training. The linear five step roadmap will help you in this part of the training.

Customer Service Skills

The best thing about this template is that it comes with creative slides, one different from the other, to make an engaging presentation. You’ll find icons, circle charts, boxes, bar charts, and more visual elements to address topics like empathy, listening skills, positive attitude, responsibility, and other useful skills for customer service reps.

The face of the business

In many cases, the first touchpoint between the company and its clients is the customer service area. For this reason, businesses need qualified professionals in these positions.

Customer personality types

The best customer service agents adjust to the personality of the client. So, make sure to teach how to identify personality traits in clients and how to work with them.

Customer service training template

This is a colorful, business-like template with the right balance of images and text to deliver an excellent presentation.

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Customer Service Presentation PowerPoint Templates & Google Slides Themes

Unlock your presentation potential: explore our collection of professionally crafted free and premium powerpoint templates and backgrounds for instant download, free customer experience management presentation template, free customer interaction cube presentation template, free customer experience vs user experience presentation template, gap model of service quality presentation template, customer service presentation template, quality service presentation template, free service innovation triangle, minimal business presentation, service profit chain model presentation template, marketing plan presentation, creative services presentation template, business pitch deck presentation, multipurpose business plan presentation, free 4 p's of marketing presentation template, customer satisfaction score animated infographic, value proposition canvas presentation template, pitch deck business presentation, business plan powerpoint presentation, business plan google slide presentation, business plan presentation, brand strategy presentation, customer satisfaction dashboard, customer journey analysis free animated slide, value proposition canvas template, marketing plan presentation template design, business plan presentation template, simple and modern presentation template, go-to-market strategy presentation template, business brand proposal presentation template, marketing plan presentation template layout, social media marketing presentation, creative real estate presentation, investor pitch deck presentation, nonstop customer experience model, beachhead market rollout strategy presentation template, pitch deck presentation template, customer service word cloud powerpoint template, business plan presentation template design, creative business plan presentation template, multipurpose business presentation design, fashion presentation template design, corporate business presentation template layout, minimalist business plan presentation template design, minimal presentation template.

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Download Free and Premium Customer Service Presentation PowerPoint Templates

Choose and download Customer Service Presentation PowerPoint templates , and Customer Service Presentation PowerPoint Backgrounds in just a few minutes. And with amazing ease of use, you can transform your "sleep-inducing" PowerPoint presentation into an aggressive, energetic, jaw-dropping presentation in nearly no time at all. These from free or premium Customer Service Presentation PowerPoint Templates and Backgrounds are a great choice for a wide variety of presentation needs.

Our Free and Premium PowerPoint Templates are "pre-made" presentation shells. All graphics, typefaces, and colors have been created and are pre-set by an expert graphic designer. You simply insert your text. That's it!

Free vs. Premium Customer Service Presentation PowerPoint Presentation Templates

PoweredTemplate offers a wide range of free Customer Service Presentation PowerPoint Presentation Templates. You can find them by filtering by “Free”, from the “Filters” option on the site, on the top left corner of the screen after you search. This content is completely free of charge.

If you download our free Customer Service Presentation PowerPoint templates as a free user, remember that you need to credit the author by including a credits slide or add an attribution line “Designed by PoweredTemplate”, clearly and visibly, somewhere in your final presentation.

PoweredTemplate also offers premium PowerPoint templates, which are available only to Premium users. There is no difference in product quality between free and premium Customer Service Presentation PowerPoint Presentation Templates.

Best Customer Service Presentation PowerPoint Templates

Are you looking for professionally designed, pre-formatted Customer Service Presentation PowerPoint templates so you can quickly create presentations? You've come to the right place - PoweredTemplate has created these templates with professionals in mind. At PoweredTemplates, we understand how busy you are and how you love to save time.

That's why we've created a set of PowerPoint design templates with a Customer Service Presentation theme. These Customer Service Presentation PowerPoint templates are a great choice for a wide variety of presentation needs. Spend your time wisely - download the Customer Service Presentation PowerPoint Templates today.

Customer Service Presentation PowerPoint Presentation Themes FAQ

What are customer service presentation powerpoint templates.

A PowerPoint template is a pattern or blueprint for your slides that you save as a .pptx or .potx file.

All the Customer Service Presentation PowerPoint templates are natively built in PowerPoint, using placeholders on the slide master, color palettes, and other features in PowerPoint, and can contain layouts, theme colors, theme fonts, theme effects, background styles, and even content (according to Microsoft Office).

How to choose Customer Service Presentation PowerPoint templates for presentations?

Choose after carefully studying the template features and viewing the big preview images. All the product information is on the product page in the description and a list of the features can be found in the horizontal scrolling bar under the Download button. You may download a few free templates before making the final decision.

Who are Customer Service Presentation PowerPoint templates suitable for?

Why do i need customer service presentation powerpoint templates.

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Community Service Project Proposal

It seems that you like this template, community service project proposal presentation, premium google slides theme, powerpoint template, and canva presentation template.

Some people volunteer themselves to help their community, gathering donations, picking up trash, helping the elderly or cleaning public places. Their service is invaluable—they do it without expecting compensation! If you want to propose a volunteering project, these slides are a great canvas in which you can detail your ideas. For your convenience, the layouts are very easy to edit, and you'll find illustrations of people. That's the most important part!

Features of this template

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Customer Service Presentation Template

Use this presentation template to share key statistics and findings of your customer service surveys..

The color scheme of this template grabs the reader’s attention. Using visual aids greatly improves the readability of your content and keeps the readers engaged.

You can use this template to share customer service tips and tricks, onboard new employees and teach them the dos and don’ts, or remind the seasoned workers of company policies.

  • Change colors, fonts and more to fit your branding
  • Access free, built-in design assets or upload your own
  • Visualize data with customizable charts and widgets
  • Add animation, interactivity, audio, video and links
  • Download in PDF, PPTX, MP4 and HTML5 format
  • Share online with a link or embed on your website

Help your employees become even better customer service representatives with this stunning template, or browse through the other beautiful templates we offer at Visme for more design ideas.

Edit this template with our  Presentation Software

Customer Service Presentation Template - Slide 1

Template Specifications

17 Slides, 1366 x 768 pixels – 16:9 Aspect Ratio (HD Presentation Quality)

Customizable

This template can be fully customized. You can edit content, change image(s), apply custom colors, input your own fonts and logo, and more.

Download as a PDF to share with your recipient or generate a shareable link for online sharing.

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Moscow Matrix

MoSCoW Matrix Template

Use the MoSCow Method to efficiently place deliverables in a matrix to understand their importance to your team’s projects.

Trusted by 65M+ users and leading companies

About the MoSCoW Matrix Template

When you’re working on a project with a lot of deliverables, it can be difficult to track priorities. And as deadlines approach, sometimes priorities can shift, further complicating your workflow. How can you keep track of evolving priorities and still focus on a complex project? 

What is the MoSCoW method?

The MoSCoW method is a powerful technique for tracking priorities, which are categorized and placed in a matrix model. Project managers, product developers, and business analysts use the matrix to align their teams when working through a set of project deliverables. Teams collaborate with stakeholders to analyze and rank the importance of deliverables with MoSCoW, making it easier to stay on track. 

MoSCoW is an acronym for Must Have, Should Have, Could Have, and Won’t Have. These four priority categories make up the four segments in the matrix. “Must Have” items are necessary for delivery; “Should Have” items are important but not necessary; “Could Have” items are nice to have (they are not priorities, but your team can work on them if time and resources permit); and “Won’t Have” items do not fit into the scope of the current project. To use MoSCoW, you create four category segments showing your current priorities and their status (Complete, In Progress, or Not Yet Started). 

When to use the MoSCoW method

The MoSCoW method is useful whenever you need to present business needs to an audience, assess priorities, and collaborate on impending deliverables with a group of stakeholders. By drawing and updating the matrix, you can get a snapshot of your priorities and their impact at each stage of a project. MoSCoW allows everyone on your team to easily grasp upcoming tasks and their impact on your timeline.

Create your own MoSCoW matrix

Making your own MoSCoW matrix is easy. Miro comes with the perfect canvas to create and share it. Get started by selecting the MoSCoW matrix template, then take the following steps to make one of your own.

Fill in your must-haves.  The MoSCoW matrix is divided into four categories. The first is Must Haves, the items that are necessary for completion of your project. If you’re unsure whether a task is a Must-have, ask yourself the following questions: If you do not complete this task, will your product or service work as intended? Can you still deliver the product without this item? Does this task allow you to fulfill all legal requirements for your project? Will your product or service be safe without it? Will your customer suffer consequences if you fail to complete this task?

Fill in your should-haves.  Next, move on to the items that are not necessary to complete your project but are still important for success. Remember, the items in this category are not  vital , but you should try and incorporate them into your timeline anyway. If you’re unsure, ask yourself: Although it might be painful not to complete this task, could you still ship the product without it? Can you use a workaround to avoid this task?

Fill in your could-haves.  Many teams colloquially refer to these items as “nice-to-haves.” While they might make the service run more smoothly or make your product look better, these tasks are not important. If you have the time or resources to complete them at the end, then you can do so. If not, you can plan to do them later. To fill out this part of the matrix, ask yourself the following questions: What are the benefits of these tasks? Do they outweigh the costs? How will these tasks impact our timeline? Can we still complete the project on time and within budget if we include these tasks?

Fill out your won’t-haves.  These items are outside the scope of your current project. Maybe you don’t have the budget to complete them, or maybe they don’t fit into your timeline. If you’re not quite sure whether something is a Won’t Have, ask yourself: How does this item impact our budget? Does our team have the bandwidth to complete this task? Will this item have a tangible impact on our customers? No one likes to admit that they can’t complete something, but don’t think of Won’t Haves as failures; they’re projects for another day.

How do you use the MoSCow template?

The MoSCoW acronym (excluding the o's) is carved with the first letters of the priority categories it works with. These are Must-haves, Should-haves, Could-haves and Won't-haves. And that's how you can define which task falls into which category.

What are the benefits of using the MoSCow method?

The key benefits of the MoSCoW technique are that it's quick and easy to use. The technique is good for highlighting the priorities of projects that are in progress and for organizing efficient time management.

Get started with this template right now.

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Sort Tasks With the MoSCoW Prioritization Method (+ PDF Template)

Sort Tasks With the MoSCoW Prioritization Method (+ PDF Template)

Table of contents, what is the moscow prioritization method, what are the advantages of the moscow method, m: must have, s: should have, c: could have, w: won’t have…, free moscow prioritization matrix template, limits & alternatives to the moscow method, prioritization is key to meeting expectations.

Defining the scope and features of a project is vital in project management . The proper definition of these key characteristics of the deliverables of the project allows your project team to focus on a well-defined goal and vision . Furthermore, time shouldn't be wasted on useless features to keep the project within the deadlines.

The MoSCoW prioritization method is a useful tool to sort through the requirements of a project and determine which features should be implemented in the final release or product. Learning how to use this framework could save you time and efforts , while preserving the quality and focus of your project.

Keep reading to learn more about how to use the MoSCoW analysis , with its pros, cons and alternatives . And to top it all off, other useful matrices often used in agile project management are discussed below.

Just like other agile tools (such as SCAMPER ), this method is based on a mnemonic: the term MoSCoW is there to remind you of action verbs. The MoSCoW technique was developed by Dai Clegg , who also played an essential role in the development of the first agile methodologies in the form of the Dynamic Systems Development Method (DSDM) , one of the early agile frameworks .

This prioritization method can be used for just about anything, but is most often employed for agile projects and software development to sort user stories and technical requirements. Its principles are simple: not all features of the project are essential to its success. There are features that the project:

  • Must have (Mo)
  • Should have (Sc)
  • Could have (Co)
  • Won’t have, at least for now (W)

There are many advantages that make this technique a valuable prioritization technique. The MoSCoW framework:

  • Makes the vision more apparent, as words are used instead of numbers or generic terms such as “High” or “Low” to define the priority. This allows the team to focus on what to deliver, rather than argue about meaningless priority levels .
  • It doesn’t allow for indecision by including a “Medium” option, yet is flexible enough to give some leeway for debate regarding a feature if the team doesn’t agree from the get-go.
  • It’s intuitive and easy to understand, even for non-specialists. This could be especially useful when communicating with stakeholders .

In short, this method keeps it simple, verbal and understandable . Are you sold yet? If so, learn how to make the most of this tool right about… well, now!

Must have - Should have - Could have - Will not have

How to use the MoSCoW method

As we’ve seen, this tool is designed to decide what are important requirements and prioritise them using 4 labels.

This category is reserved for items that are essential to the success of the project. They cannot be replaced and define the project globally. Must-haves should include:

  • All functionalities are required for compliance reasons. Compliance requirements could be related to security and privacy, or be legal obligations.
  • All functionalities could not be overlooked or replaced without making the product unusable. These key requirements are required for the product or software to accomplish the basic tasks it was designed for.

To sum up, this category regroups anything that could make the product or software impossible to release or sell .

Some basic examples could include characteristics such as:

  • The homepage in the case of a website,
  • The wheels to build a bike,
  • Security standards to create a professional application...

These features are slightly different from the first category. The final product does not need “should have” functionalities to be functional and usable. However, these should be implemented throughout the course of product development because they add significant business value .

For example, these initiatives could be:

  • Implementing a search function on a website,
  • Make the bike capable of being used on many terrains ...

The “could have” features are functionalities that would be nice to have , meaning that it would add some business benefits to the project, but less so than “should have” features. They aren’t prioritized: they are kept in the backlog if enough time is available to implement them. However, if the features from the first two categories take longer to develop than expected, they would be postponed or cancelled first .

In some cases, it could be useful to conduct a business analysis to determine the degree of importance and priority of an item, as “should” and “could” are similar in some aspects.

… For now. This group is the most important to define the limits of the scope of your project . It regroups the features that are unlikely to ever be implemented, either because they provide little value to your business, or because they would take too much effort . Or both.

But nothing is set in stone , so a handful of these features could be prioritized later on if deemed useful. Some argue that good practice is to subdivide this category into two subsections, one being “ will not have ”, and the other “will not have this time ”. This allows the team, Project Manager or Product Owner to see which items could be added to the sprint backlog if there is time left for a few sprints before the deadline.

To get your priorities straight shortly, why not use our MoSCoW prioritization PDF template ? If urgent matters are at hand, lose no time and get started right away with this ready to use model you can complete with your own requirements!

Though the MoSCoW technique is a widely used and fairly popular prioritization tool , it isn’t exempt from criticism.

  • The verbal basis of this technique makes it more subjective than pure statistics. While it’s useful to reach a consensus and for communication purposes, some may find the “should have” and “could have” categories too similar.
  • Make it clear from the start whether it will include features that won’t be part of a specific release or items that should be scrapped completely .
  • Subdivide the category to keep these two types of features separate.
  • If you go with the “won’t have for now” option, make sure that the scope of your project stays in check , as adding too many low-value items would defeat the purpose.
  • It provides no native way to distinguish prioritization levels for items within the same category.

Each prioritization method has its own pros and cons, but some could be best suited to your needs. Below are some of the most popular alternatives to the MoSCoW model:

  • User Story Mapping
  • The Kano Model
  • The RICE Scoring Model
  • The PriX Method
  • Cost of Delay

Additionally, other useful matrices exist in agile project management to set priorities, either for urgent tasks with the Eisenhower Matrix or in stakeholder mapping with the Power/Interest Matrix .

The MoSCoW prioritization technique is a useful method to help you define the scope of your project. It is an intuitive matrix designed to spark a debate around which features are vital , and which would add the most value to your project .

Setting the right amount of work to put in a project means getting your priorities straight first . Don’t overlook the prioritization process to plan your sprints and manage stakeholder expectations with confidence. Are you ready to tackle the steps of your project in the right order ?

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Must Have Community Service Presentation Templates with Samples and Examples

Must Have Community Service Presentation Templates with Samples and Examples

Loveleen Monga

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Community services are a mix of all the voluntary activities an individual or group performs to benefit a community. They are unpaid work done with the aim of improving others' lives and addressing their social and economic issues. You may have heard about or performed many community service activities, be it in your school, college, or even your workplace. Some famous community service activities include volunteering at local shelters, participating in neighborhood clean-ups, counseling youth, or organizing fundraising events for charitable causes. 

The main idea of engaging in a community service project is to give back to society. As they say, 'When you are a part of something bigger than yourself, it makes you better. ' This holds for community service as well. Being involved in one builds your character and also improves the community you live in. If you wish to introduce community service to your workplace or educational institution, our detailed Community Service presentation template may help! This blog allows you to explore and preserve these templates to add to your community service presentation.

Looking to prepare a community service proposal? Here are some slide templates to get you moving! 

Why your workplace may need to introduce community service

Community service is an incredible tool for organizations to fulfill social responsibility, enhance their reputation, and contribute to communities. It leads to positive employee engagement and strengthens your organization's community ties. Having an active plan for volunteer initiatives not only contributes to societal well-being but also creates a positive impact on your business and stakeholders.

Explore the most-used community service presentation templates with samples and examples below!

Template 1: Community Service Image with Coloured Volunteer Hands

This PPT Slide represents how community service works via a drawn image of a tree with colored hands. This image symbolizes unity and compassion, which are at the core of every community outreach activity. This layout is designed to capture the audience's attention. It also provides you with the scope to add information in three-pointers where you can specify the purpose of the activities. You can also utilize the content of this slide to highlight your organization’s commitment to social responsibility. Download it now!

Community service image with coloured volunteer handsCommunity service image with coloured volunteer hands

Download this template

Template 2: Business Network with Community Service Group and MasterMind Group

This PPT Preset lets you understand the synergy of a Business Network with a Community Service Group and a Mastermind Group. This slide illustrates the interconnectedness of professional associations, business groups, social media groups, local business groups, and business networks. This diagram lets you understand the power of networking in achieving business success and community impact. The visuals added to this slide make it easy for the audience to understand the significance of each mentioned group. Download it now!

business_network_with_community_service_group_and_master_mind_group_Slide01

Template 3: Community Service Business Communication PPT Slide

This PPT Framework represents many businesses' standard of community service business communication pointers. It highlights key elements such as Business Communication, Management Practice, Community Service, Change Management, and Business Leadership. This template provides a comprehensive overview of essential business practices. The main idea of this slide is to communicate your community service strategies effectively so that you can discuss them freely with marketing, brand management, customer relations, and more. Download it now!

Community service business communication ppt slide

Template 4: Benefits of Community Service for College Students

This PPT slide highlights the numerous advantages of community service for college students, such as skill development, networking opportunities, and personal growth. You can always add benefits specific to the message you want to convey. If you wish to present this template in your educational institution, communicating the importance of opting for community services is critical. Download it now!

Benefits of community service for college students

In a Nutshell

Community services are an integral part of any organization's social responsibility. Many companies launch impactful initiatives, be it planting trees, raising funds, or simply training for service learning as a part of their Corporate Social Responsibility (CSR). Engaging in community service is proven beneficial for an individual's character development and also leads to better conditions for the community we live in. To introduce community service initiatives in your organization or educational institution, you must begin pitching in with a convincing community service presentation.

The templates shared above testify to how easy it is to make this PPT independently. If you wish to level up your community service initiative slides, start a newsletter about the activities and share it with your peers. Check out its templates here .

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The MoSCoW method is a prioritization technique used by project and campaign managers to work smarter not harder. In this quick guide, we’ll explain exactly what the MoSCoW method is, how it works, and provide some examples you can use to inform your own analysis. Keep reading to better understand the various categories within the MoSCoW method, as well as an alternative prioritization tool for project managers.

What is the MoSCow method?

The MoSCoW method is a technique used by organizations to communicate the importance and priority of the various requirements being met in various projects. This method is also referred to as MoSCoW prioritization and MoSCoW analysis.

The term MoSCoW is an acronym that refers to the first letter of each of the four priority categories. It uses four categories, which are must-have, should-want, could-have, and will not have. While it’s meant to be used at the start of a project when time is on your side, it can also be adapted to work seamlessly for time constraints .

Software developer Dai Clegg originally created the MoScoW method. Since then, many other leading companies have used it to get their team on the same page, properly distribute resources, and achieve project goals. 

How does the MoSCow technique work?

The MoSCoW technique works by allowing teams to include multiple representatives from the organization in their project management discussions. This gives everyone a wider perspective on the organization's operations and where their collective priorities lie. 

Before you begin your MoSCoW method, think about which people can provide valuable context for your team. They can help you identify opportunities and threats, and they can help you make better decisions. Once finalized, the MoSCoW method will also force stakeholders to show evidence before they can submit additional work requests mid-project. 

Critics of MoSCoW often say that it does not include a comprehensive objective scoring system for all initiatives. This is a common mistake that many teams make. A weighted scoring method will more accurately measure the backlog against a set of predefined benefits and costs.

One of the most challenging aspects of the MoSCoW technique is learning which categories their initiatives should go in.  As the manager, you will need to know which of your team's initiatives are “must haves” for their product or which are merely “should haves”. 

You may even need to solicit feedback from a different department in order to get greater perspective on your current project prioritization. For example, a marketing department head may have greater insight into which selling points for your upcoming product launch are resonating more with buyers so that you can work on perfecting those components first. 

Another key idea about how the MoSCoW technique works is that it’s only effective if you follow it. This means that, once an initiative is placed into a category, the entire team needs to stick to that decision. Many beginner MoSCoW teams end up agreeing that an initiative should have been initiated, but they move on to the next step instead because it feels better or more familiar to them. 

Finally, when it comes to making decisions about prioritization, your team will need to have a consistent framework in place before you engage with this technique. A consistent framework for assessing and ranking all initiatives is critical if you want to avoid biases and falling into old patterns. 

Your team’s prioritization strategy helps set expectations across the organization. It lets them know that they have made the right decisions and weigh all the factors that go into making those decisions. Don’t be afraid to make your MoSCoW method results available to the rest of your organization if applicable. 

Understanding MoSCow prioritization categories

Before the MoSCoW analysis can begin, all participants need to agree on which initiatives will be prioritized. It's important to discuss how to resolve disagreements in order to prevent them from holding up progress during this preparation stage. This can help prevent issues from happening in the first place.

Once the framework has been established, it is time to start identifying the appropriate categories for each project. Here are the definitions and explanations of each of the MoSCoW prioritization categories: 

Musts are defined as initiatives that are critical to the success of a project or product. These are usually non-negotiable and can be used to describe specific functionalities or solutions that need to be implemented.

The “must have” category is challenging to define. Before you start, ask yourself if something is truly necessary in this category.

Should have

Although “should have” initiatives are not essential to a product or project, they may add significant value. A “should have” initiative is different from a “must have” initiative, which means it can be scheduled for a future release.

“Could haves” are initiatives that are not necessary to the core of a product. Projects that are placed in the “could have” category are often the first ones to be deprioritized when another project takes longer than expected.

Will not have

The MoSCoW method places several initiatives in a “will not have” category. This method allows you to manage expectations about what will not be included in a release or another timeframe.

Putting initiatives in the “will not have" category can help prevent scope creep . This category shows the team that the project is not a priority at this specific time frame. 

Some initiatives are prioritized in the “will not have” group, while others are likely to happen in the future. Some teams then decide to create a subcategory for these initiatives.

How is the MoSCoW method used in project management?

The concept of MoSCoW allows project managers to prioritize tasks that can be done efficiently even when they have limited time. For example, if the team has a tight budget, it can use MoSCoW to determine which initiatives can be completed within those limitations. 

This is especially useful for managers juggling more than project or leading cross-functional teams. This is because cross-functional teams are sometimes obligated to another company or department’s priorities. While your team is working on a new product release, another project manager may have them on a tight timeline for another client’s goal. 

And, as we all know, things come up throughout the lifespan of a project. Although efficient planning helps teams remain agile, the MoSCoW method can make even the biggest and most unexpected roadblocks more manageable. 

MoSCoW examples

This method can be used for nearly any industry or project type because it has to do more with project decision-making than the subject matter itself. Here are a couple of MoSCoW method examples you can use to get started with your first draft: 

1. National College of Ireland’s website project

In this example from a lecture on the MoSCoW analysis, Professor Eugene O’Loughlin demonstrates how to use this technique when building a website . 

The project goal in this example is to create a platform where users can securely log in and access files. Because of this, the tasks listed under their MoSCoW categories will look different from other standard website creation projects. 

For example, while another project may add “have an eye-catching design” to their should-have section, this particular website has added “password retrieval” because it directly applies to their security-oriented goal. 

Even if this website project could benefit from a great design, the MoSCoW method helps managers and teams laser focus on completing the highest priority activities first. If they have more time later on, they can potentially add a design improvement task to their “could haves” if they determine the ROI is high enough. 

Takeaway: Consider your project holistically when assigning priority. Your goals should be your north star for determining what is or is not truly important, regardless of what conventional wisdom says to do. 

2. Slideteam’s Assessing HR Requirements Template

This is one of the MoSCoW examples that shows how many different types of tasks this technique covers. Here, we see storing employee leave history as a must, leave letter printing a should, notifications for pending leave dates a could, and remote access a won’t. 

In HR, many of their decisions around prioritization will be made by compliance and legal counsel that they must adhere to. Still, it’s important to define these tasks and their MoSCoW label so that employees understand at a glance that it’s less important to set up leave notifications and more important that they update employment histories in their software. 

Takeaway: The MoSCoW method can be used to cover many different aspects of projects including compliance and procedure. 

How to undertake a MoSCoW analysis using Wrike

Wrike is a project management software that allows users to strategize how they prioritize their portfolio of projects as well as the tasks within each individual initiative. Using visual tools such as road maps that show what progress will look like from kickoff to completion, managers can easily see which of their chosen MoSCoW analysis configurations work best for achieving their goals. 

Wrike also allows you to centralize all of your project planning in one central location. You can view potential resource conflicts across projects, individual task progress statuses, and automate tasks from your should or could have categories that you otherwise wouldn’t have time for. 

Ready to get started with the MoSCoW method and Wrike? Sign up for a two-week free trial today. 

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Maria Waida

Maria is a freelance content writer who specializes in blogging and other marketing materials for enterprise software businesses.

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An Introduction to Bullet Journal Project Management

An Introduction to Bullet Journal Project Management

Bullet journals are great tools to destress and organize various aspects of project management. In this guide, we’re diving deep into the pros and cons of using this method to organize projects of all kinds. Keep reading to discover what bullet journal project management is and how this practice can boost productivity to new levels.  What is a bullet journal? A bullet journal is a customized space to organize all of your personal projects and goals. It can also be used to track deadlines and prioritize tasks. Bullet journaling became popular thanks to the book Getting Things Done, which is about a project management technique that uses a bullet journal to manage different projects efficiently. Bullet journals are often used to create daily, weekly, and monthly project plans. They can also be home to your to-do lists, inspiration boards, and project notes. They’re relaxing to create and relatively easy to maintain.  If you have multiple projects to manage, then you may want to use more than one notebook. Or you can swap your physical journal for a professional services management software that has plenty of space for storing digital plans.  Software tools are also easy to customize, make collaboration easier, and help with turning the plan into reality through task creation and assignment tools. With Wrike, data from multiple users will automatically sync so that everyone is on the same page with new updates and responsibilities.  If you do use a physical journal, using loose leaf paper in a binder will allow you to add pages as you go. This is useful for keeping track of all the data in one place instead of switching to additional notebooks when you run out of room.  There are many elegant, decorated bullet journal page layouts out there. Many invest time into making them artistic with drawings, decorative tape, and cut-out images. This isn’t necessary for project management, but it may be a fun activity outside of work.  Bullet journals can use several different layouts. The most common is a two-page spread that includes a month-long calendar on one page and a breakdown of goals for that period on the other. The latter will help you keep track of all the dates and commitments that are important to you as you get closer to starting a new project. The two-page spread makes it easy to see where you'll be working most efficiently in the coming weeks. It's ideal for people who manage multiple projects simultaneously. You can also create a view of the next six months within your bullet journal project management layout. This is called a future log. A future log is a calendar that lets you keep track of important events and dates for long-term projects. How do you use a bullet journal in project planning? Projects are essentially collections of notes and tasks that are linked to a common goal. They can be pulled together in a bullet journal for you to easily see all of the work related to that specific project. To start, you’ll need to list out your goals.  Create a list that includes every project goal you or your team can think of. Sort them in order of importance. Ideally, these smaller project goals will align with your organization’s big-picture goals.  Once you know what you’d like to accomplish, you can begin your bullet journal. Start by breaking down your number one goal into a project action plan. This can span days, weeks, or months. Then, break down your project action plan into individual tasks. Determine what the task is, who will be in charge of getting it done, and when it needs to be completed.  After that, you’re ready to use your bullet journal for project planning.  Step 1: List out your sections Number your pages if they aren’t already. At the beginning of the bullet journal, write the name of the page on the left side and the page number on the right.  Step 2: Add your key You may use symbols and abbreviations throughout your project planning. Put these at the beginning of the journal either after or on the same page as your key. Use color coding to signify which symbols belong to each project if you have more than one.  Step 3: Write out your future log A future log is a list of key dates and tasks that aren’t part of your immediate three-to-six month plans but are important to keep in mind. Add this after your key and leave space for other items as they come up.  Step 4: Create your calendar This can be in the form of a traditional calendar page. Some people like to hand draw them. However, you can also print, cut out, and paste a blank monthly calendar page into your journal too.  Step 5: Track tasks Create sections for monthly, weekly, and daily task lists. You can organize these in a few ways. Some project managers prefer to do it by project or by person. You can also create one massive list with everything you’re personally responsible for so you have it all in one place. Or use a combination of any of these for your various projects.  Make sure to check in with your bullet journal weekly and monthly. Note any upcoming or past deadlines. Adjust your task list and schedule for unexpected issues as needed.  The benefits of using a bullet journal for work Project managers often have a hard time keeping track of their work activities without losing track of anything along the way. This is one of the reasons why the bullet journal is so useful. Not only does it give you a roadmap of your next projects, but it’s also good for daily use.  You can keep track of to-do lists, priorities, and daily reflections. You can also journal about your progress and realign with goals all in the same notebook or tool. You can also rapidly log your thoughts for the day to boost your creativity and clear out emotions that no longer serve the project.  Combine your bullet journal for work with your personal goals. It will be easier to prioritize and accurately schedule tasks when you have your entire life laid out in front of you on paper.  Another benefit of using a bullet journal for work is that you can either DIY a notebook or use a planner you already have. It’s not so much what you use but how you use it.  And bonus: bullet journaling only takes five to 15 minutes a day. Whether it’s reviewing tomorrow’s meetings or crossing off today’s tasks, a bullet journal practice is easy to build into your schedule no matter how busy you are.  The disadvantages of using a bullet journal in project management While bullet journaling project management is great for keeping track of key project details, many project managers need a separate system to manage their meetings and reports.  Having more than one journal or calendar to manage at one time can be confusing. Add more than one project to the mix, and it may be counterproductive to use a traditional pen and paper bullet journal to accomplish your goals.  Another disadvantage of using a bullet journal in project management is your lack of ability to collaborate with others. When writing on paper, you have to either show your team the notebook in person or scan the pages and share them online. Either way, it’s not ideal for large, remote, and/or revolving teams.  The other thing to know about bullet journaling before diving in headfirst is that it can be quite time-consuming. If you do a crafty layout with calligraphy and scrapbooking accessories, then it may even take several days to finish.  And once you do have your plans laid out, they can be hard to change. Rewriting, erasing, and making more space for things that come up are essential for project planning. For that reason, we suggest using an 11 inch by 7 inch grid lined notebook to give yourself extra space.  Also, you can outline headlines and calendars with a pen or marker if you like the look. But stick to pencil for any factual information that is subject to change throughout the lifetime of the project. If you don’t do this now, you may end up having to scrap entire pages and start over later on.  Bullet journal alternatives you should consider Bullet journals are fun, unique, and creative. But there are some projects where they just aren’t the best possible option for managing it all. The project may be too complex or too large for a single notebook. There may even be so many updates needed that a physical notebook doesn’t make sense for your project.  If you’re facing any of these issues, you can try any of the following bullet journal alternatives:  Digital calendar and list app combo Bulletin board, sticky notes, and shared files Project management software Project management software is the top choice for bullet journal alternatives. Not only is it flexible, but it can make project planning more productive.  Wrike is the ultimate platform for customizing your own bullet journal project management processes. With over 30 predefined apps you can use to sync all your project data in one place, it's the most versatile platform for managing complex tasks. As a single source of truth for a project, team, and entire organization, project management software offers more advanced features than a simple notebook can. Instead of writing everything down on a few sheets of paper, Wrike acts like a living document. And unlike other digital organization tools, Wrike is specifically built to optimize project performance and success.  Wrike's tools are designed to work seamlessly with any team. Anyone who has permission to access the project can share files and tasks quickly and easily. Once uploaded, collaborators can visually edit and obtain files.  They’ll also have access to reports and tasks that are simple to understand at a glance without losing the details in the process. This allows all managers to gain visibility across departments and groups. Wrike is the ideal solution for teams that want to grow and operate efficiently with the help of cutting edge technology. For example, Wrike’s Work Intelligence helps you get started with the next generation of work, with AI-powered projects and automation. Wrike also features a streamlined UI that lets you customize its features to work seamlessly with your team. Although bullet journaling allows you to customize your project planning, you’ll be able to get and implement feedback from partners faster with a digital project tool.  Here are some other stand out benefits of using a project management software over a physical or digital bullet journal:  It’s interactive. For example, Wrike offers Gantt charts that lets users visualize their plans and progress. It’s efficient. Kanban boards make it easy to work seamlessly with Agile teams by creating and sharing whenever needed.  It’s faster. Wrike's template library is designed to help you quickly create and manage complex projects. It’s customizable. With custom request forms, you can easily gather details for your intake, assign tasks to the right teams, and dynamically route questions and requests. It’s up to date. Wrike’s calendars are ideal for team members who want to keep up with the latest information. It’s repeatable. Most tasks go through the same steps before they are finished. In a project management solution, you build a path for yours that will automatically assign and notify people when it's ready to begin through Wrike’s Automation Engine.  It’s trackable. With timers, approvals, and visual task assignments, you can manage entire teams while streamlining your work. It’s transparent. Get a 360 view across all of your organizations with custom dashboards. It’s syncable. Wrike's 400+ app integrations make it possible to integrate hundreds of apps into one central hub.  It’s safe. A digital project management software can safeguard your data by enforcing rules and encryption key ownership. Ready to upgrade your project planning methods and tools? Check out Wrike’s two-week free trial for some more goal-achieving features. 

What Is The Pomodoro Technique and How Does it Work?

What Is The Pomodoro Technique and How Does it Work?

Endless tasks and expectations from colleagues and employers can make getting things done hard. There’s always something else to add to your to-do list and, as that list grows, it starts to feel like there’s never enough time to do it all. Productivity hacks can seem gimmicky and semi-helpful at best. But what if there was a time management strategy that could help you tackle your to-do list, meet others’ expectations, and help you feel more productive and balanced?  That’s where the Pomodoro Technique comes in. This popular time management strategy can help you better plan your workload, overcome distractions, and check tasks off your list. And it doesn’t require working overtime or jamming more work into your day. Instead, it encourages frequent breaks in between stints of work. Perhaps one of the best aspects about it is that it’s easy to use.  We’re here to help you make your workdays better and more productive. In this guide, we’re breaking down the Pomodoro method — how to use it, why it works, and its advantages and disadvantages. And don’t worry, we’ll cover what Pomodoro means while we’re at it. Add reading this guide to your list of to-dos for today, and let’s get started.  What is the Pomodoro Technique? The Pomodoro Technique is a productivity or time management method created in the early 1990s by Francesco Cirillo.  A university student at the time, Cirillo struggled to focus and get his assignments done. Feeling overwhelmed, he realized he needed to try a new way of working and held himself accountable for committing to 10 minutes of focused time while studying. As he committed to the challenge, he found a tomato-shaped timer (you guessed it, Pomodoro is “tomato” in Italian), and the Pomodoro Technique was born. Cirillo wrote an entire book about the Pomodoro Technique, but the gist of it is simple. The method encourages short bursts of manageable chunks of work with breaks built in between. With this method, you work for 25-minutes sessions separated by five-minute breaks. After every four or five Pomodoros (think of these as work sessions), you indulge in a more extended break for 15-20 minutes. With a sense of urgency built into it, the method forces you to think through your to-do list and eliminate distractions while progressing on your tasks for a limited amount of time. And you can eliminate distractions knowing that you have breaks built into your day to look forward to. Let’s start by understanding what exactly the word “Pomodoro” means and where it came from. What does Pomodoro mean? Pomodoro quite literally means “tomato” in Italian. But what does a tomato have to do with time management?  Like we mentioned earlier, Cirillo used a tomato-shaped timer to help him manage his focused work time. He later named his famous technique after the tomato-shaped kitchen timer that helped him do his best work.  When we talk about the Pomodoro Technique, a Pomodoro also refers to one 25-minute focused work session. You’ll use a timer to work for one Pomodoro. Get it? Don’t worry — we’ll walk you through the nitty-gritty of how to use the Pomodoro Technique next.  How to use the Pomodoro Technique One of the best parts of the Pomodoro Technique is that it’s super simple to use without any training. Depending on who you ask, these steps may vary slightly. But that’s one of the best parts about the method — you can customize it.  Here’s how Cirillo’s Pomodoro method works: 1. Make a list of the tasks you need to accomplish To make the best use of your Pomodoro sessions, consider starting your day by creating a to-do list and outlining the tasks you need to accomplish. Don’t panic if your list becomes lengthy! Remember, you’re going to split up your work so that it’s more manageable throughout the day. You just need to make a note of what you need to accomplish today.  Tip: When you make a list of your tasks, think about how much time you need to complete each task. For example, one task might take you a full 25-minute Pomodoro. Or you might have three short tasks that you can group during one Pomodoro. Write down how many minutes each task will take. That way, you can pair up tasks that will take less than 25-minutes to complete. Your estimations don’t have to be perfect, but you want to avoid having gaps of time to fill or going past time during your Pomodoro sessions. 2. Set a timer for 25 minutes You don’t have to mimic Cirillo exactly and use a tomato-shaped kitchen timer, but to live the complete Pomodoro Technique experience, give a real timer a try. It doesn’t matter if you use a virtual or physical timer; any will do. Here are a few options to choose from when selecting a Pomodoro Technique timer: Pomodoro tomato timer Online tomato timer Focus Keeper app Pomodoro Timer Lite app The timer you use doesn’t need to be overly cumbersome or have any fancy capabilities, so don’t get caught up in the details. Keep it simple to make it most effective.  3. Focus on your tasks until the timer goes off This is the tricky part. Once you’ve set your timer, you need to work on the task or tasks you’ve chosen for 25 minutes without any interruptions throwing you off track. Combating distractions is no easy feat, and it may take practice to nail this step.  Tip: If possible, alert those around you when you’re using the Pomodoro method. This can help reduce interruptions and external distractions.  If you find yourself with spare time during a Pomodoro and aren’t sure what to focus on, Cirillo recommends taking advantage of the opportunity for overlearning. Use the time to make improvements and tidy up your work, reflect on the tasks you completed, or make a note of what you’ve learned until the timer goes off. Use the 25 minutes as best you can and avoid starting your break early if possible. 4. Enjoy a short break for five minutes You made it! Time is up and you can enjoy a break for five minutes or so. Consider using this time to use the restroom, grab a snack, or fill up your water bottle. Give your eyes a break and try to limit screen time if you can. Get up and stretch your legs or move your body around. Taking care of your well-being will help you stay motivated throughout the remainder of the day. 5. Repeat steps the first four steps Are you getting the hang of it? Rinse and repeat the above steps. After you’ve completed four Pomodoros, skip step four and jump straight to step six. 6. After every four or five Pomodoros, enjoy a more extended break You’ve earned it! Enjoy a longer, restorative break this time. Take 15-20 minutes to rejuvenate yourself. Maybe it’s time for breakfast or lunch. Or perhaps you want to spend a few minutes outside in the sun. Whatever the case may be, use your break wisely and prepare to jump into more Pomodoros after the break. That’s it. The Pomodoro Technique is an easy-to-use system, which means there isn’t much of a learning curve to start using it to your advantage. Does the Pomodoro Technique work? It sounds simple, right? That means you might be asking yourself whether the Pomodoro method truly works or not.  Reviews of the method spread amongst the internet suggest that many have seen success when using the technique. One person found that the Pomodoro Technique was a great solution for monotonous tasks on the to-do list. Knowing that they only needed to work on a task for 25 minutes encouraged them to get started on those dreaded, tedious to-do’s. Another person found success using the Pomodoro Technique and later adapted the method to fit their specific needs. The Pomodoro Technique helped them define a practice of self-discipline to expand on and boost productivity.  But what is it about the Pomodoro Technique that makes it work? Studies suggest that brief mental breaks help keep you focused. Frequent distractions rob us of productivity at work, but the Pomodoro method helps eliminate distractions for more focus in the workplace.  As with any time management strategy, what works best for some may not work well for others. Give the Pomodoro Technique a try and tailor it to your individual needs to ensure it has the most payoff for you.  The advantages and disadvantages of the Pomodoro method As with any time management strategy, the Pomodoro Technique has both benefits and drawbacks to consider before experimenting with it. Let’s take a look at both, starting with the advantages. Advantages of the Pomodoro Technique Break the habit of multitasking  When you follow the Pomodoro Technique, you’ll break the habit of multitasking. While multitasking might seem like a great way to get more done, it’s distracting and actually hinders your productivity. With the Pomodoro method, your goal is to dedicate your focus to any given task at hand — and save the rest of the items on your to-do list for another Pomodoro.  Reduce or prevent feelings of burnout Looking at your neverending to-do list can feel overwhelming and stressful, and working through that list without a strategic plan in place can cause feelings of burnout. The Pomodoro Technique not only encourages frequent breaks but it builds them directly into your schedule for you. You can reduce or prevent stress and burnout by taking full advantage of your breaks when you have them. Reduce procrastination We all procrastinate now and then, but the Pomodoro Technique ignites a sense of urgency in the day, which reduces or eliminates procrastination. There isn’t any time to scroll through your favorite social media platform, grab another snack, stare out the window, or engage in another distraction when you know you only have 25 minutes to complete a task. (Don’t beat yourself up — we’re all guilty of these things!) Disadvantages of the Pomodoro Technique Some tasks take more than 25 minutes  The Pomodoro method is said to be beneficial for tasks like writing, coding, and studying. It also comes in handy when needing to work through some monotonous to-dos like cleaning out your inbox or digging into some administrative items. But some tasks are bound to take more than 25 minutes to complete, which means the Pomodoro Technique may not always work for every type of project or task. If you’re in the middle of a project and are in a solid flow state, you might want to keep working past the 25-minute timer mark, which will interrupt all subsequent Pomodoro scheduling. You know your work styles and productivity best, so you’ll be in charge of making the judgment call on whether you need to work past the timer’s buzz.  Meetings could interfere with your Pomodoro planning  The Pomodoro method sounds particularly beneficial to those who have full control over their schedules. But many career professionals are bound to be interrupted by planned and unexpected meetings. Your meeting schedule could interfere with how you plan your Pomodoros or could interrupt you in the middle of a Pomodoro session.  Every time management strategy comes with advantages and disadvantages, and no method is guaranteed to be one-size-fits-all. Since the Pomodoro method is easy and comes without cost, consider giving it a try to see if it works for you. Remember, you can always tweak it to suit you best.  How to use Wrike to plan your Pomodoros  To set yourself up for success when using the Pomodoro Technique, you’ll want to have a to-do list prepared. A project management tool like Wrike can help you organize your tasks so that you can dive right into your Pomodoros (without wondering what you should start with).  With Wrike, you can: Manage and prioritize your work Use templates to organize and break your projects down into manageable tasks Track your time to understand how you’re spending it Manage workloads with resource management capabilities  You’re on your way to a more productive workday. Start your free trial of Wrike and begin planning your Pomodoros today.

Moore’s Law and the Productivity Problem

Moore’s Law and the Productivity Problem

As the year draws to a close, developing strategies for how to be more productive and finish the year off strong is on every team’s mind — regardless of department or industry.  According to a study by California-based management platform Redbooth, the month of the year that we are at our most productive is October, followed by November, then September. The fall provides a feeling of a new start for many businesses, with the desire for shiny new productivity tools and aids bringing us back to our school days. But, while a new pencil case or a multi-colored pen can work wonders, today’s organizations are looking to much more sophisticated tools to boost their productivity. Note-taking apps, instant messaging platforms, virtual to-do lists, calendar tools — our desktops are overflowing with software designed to make us our most productive selves. But, with so many conflicting apps clouding our vision, it can often be difficult to get anything done at all.  So, why are we so inclined to constantly invest in new technology, believing it will exponentially increase our productivity levels? This concept is commonly referred to as Moore’s Law, and it’s important to understand it if you’re concerned about your team’s or your own productivity levels. What is Moore’s Law? Let’s start off with a simple enough question: what is Moore’s Law? The origins of Moore’s Law lie in IT and computer hardware. It is the principle that the speed and efficiency of a computer can be expected to double every two years, while the cost decreases by half. Moore’s Law is named after Gordon E. Moore, the co-founder of Intel, who made this observation of exponential growth in 1965.  You will have no doubt experienced Moore’s Law for yourself over the last decade, as the need to purchase a new phone or laptop normally begins to creep up every two years or so. While the technical capabilities of your gadget will have grown hugely, the price largely remains standard. We then begin to fall into a cycle of purchasing new technology as a habit, stretching our view to include phones, computers, exercise aids, entertainment systems, and, yes, productivity tools. Moore’s Law and endless productivity tools Of course, Moore’s Law has huge benefits for the technologically-driven society that we live in. The standards of the technology that we rely on can even be linked to Moore’s Law. The overarching idea of Moore’s Law — that speed, efficiency, and cost-effectiveness of technology is constantly evolving at a rapid pace — could apply to productivity tools and solutions. The need to update and reinvest in the ever-growing ecosystem of productivity tools and software every few years sees many teams losing themselves to too many apps.  In 2015, the average number of cloud applications per company was 73. In 2020, that number had increased to 163. So much so, that 56% of IT executives are now reporting having to use manual spreadsheets to keep track of all their SaaS apps — defeating their productivity goals before they’ve even started. This concept is commonly known as ‘SaaS sprawl,’ a term that refers to the dilemma of an organization’s tech stack being so expansive that it becomes unmanageable and causes visibility problems across departments. $40 billion is estimated to be spent on unused software each year, and the number of apps we are downloading continues to rise.  Many teams believe themselves to be more productive than ever, when really, spending so much time flicking between apps, tools, and software stifles creativity and raises burnout to an all-time high. How your team can effectively invest in productivity If your organization has fallen foul to overindulgence in productivity tools and gadgets, don’t worry. There are plenty of ways to empower your teams and teach them how to be more productive without overwhelming themselves with dozens of productivity platforms.  Consider toxic productivity The concept of toxic productivity relates to an unattainable desire for increased productivity, at the expense of other priorities, such as family or health. Toxic productivity is a real issue for many teams, especially if both our personal and work devices are overrun with technology that is constantly drawing us back to working mode. Consider whether your team could benefit from a digital detox of work-related technology, and set boundaries for after-hours work communication. Turn your attention to other methods of increasing productivity There are plenty of ways to increase productivity and wellbeing at work that have nothing to do with technology. For example, has your organization invested in a flexible work structure, allowing employees to choose where they work best? Could your business go the extra mile and trial a four-day workweek? Could your employee recognition programs use some extra love? These are all areas to consider when brainstorming how to be more productive across the board. Making the most of all-in-one technology like Wrike Of course, technology will always be a cornerstone of a successful business, and continuing to use productivity tools in some way at work is non-negotiable. But which tools should you invest in? What are the most important features of work management software that can actually increase productivity by up to 40%? Workflow automation: With Wrike’s custom request forms and automated task assignment, your team will never miss important tasks and details because of a cluttered workspace. App integration: Using so many apps can be tiresome and inefficient, with details and updates often being missed by team members. Wrike’s work management includes over 400 app integrations, so the constant context switching can stop. Single source of truth: Trawling through emails and messaging apps to find important documents and updates is time-consuming and frustrating for teams. Keeping everything organized in one centralized hub, where users can comment, edit, and give feedback, is a life-saver for teams who wish to be more productive. Collaborative features: Whether your team works in-office, remotely, or under a hybrid model, breakdowns in communication are one of the most common challenges to successful projects. Wrike’s collaborative features, including @mentions, real-time editing, and email and chat app integrations means that your team all have the same view, no matter where they are. Want to know more about how Wrike can boost your team’s productivity? Try out a free two-week trial today.

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Tim Walz's military record: What to know about potential VP's National Guard service

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Democratic presidential candidate Kamala Harris selected Minnesota Governor Tim Walz as her running mate on Tuesday, choosing a progressive yet plain-spoken VP candidate from America’s heartland to help her win over rural, white voters.

“I’m pleased to share that I’ve made my decision: Minnesota Governor Tim Walz will join our campaign as my running mate,” Harris said via text to supporters. “Tim is a battle-tested leader who has an incredible track record of getting things done for Minnesota families. I know that he will bring that same principled leadership to our campaign, and to the office of the vice president.”

We look at Walz, a 60-year-old U.S. Army National Guard veteran, and his military career over the years.

More: Tim Walz is Kamala Harris' VP pick: Minnesota governor named running mate: Live updates

How long was Walz in the military?

Walz served in the military for 24 years, enlisting in the Nebraska National Guard at 17 in 1981 and then transferring to the Minnesota National Guard in 1996. He retired in 2005 to begin his successful run for the U.S. House, representing Minnesota as command sergeant major, among the highest ranks for enlisted soldiers. His battalion went on to deploy to Iraq shortly after Walz's retirement.

Walz specialized in heavy artillery and had proficiency ribbons in sharpshooting and hand grenades.

But during the 21 years that Walz spent working with large artillery pieces, he suffered hearing loss and tinnitus in both ears, Minnesota Public Radio reported. He was allowed to continue his service after undergoing surgery, which partially resolved his hearing loss.

Where did Walz serve, and what did he do in the National Guard?

During his service, Walz responded to natural disasters, including floods and tornadoes in Minnesota and Nebraska, and was deployed overseas for months at a time, according to MPR.

In 2003, he was sent to Italy, where he served with the European Security Force to support the war in Afghanistan. He was also stationed in Norway for joint training with other NATO militaries.

Walz told MPR that he reenlisted in the National Guard after the September 11 attacks but never saw active combat in his years in the military.

Stars and Stripes reported in 2020 that Walz credited his Army experience with helping him steer Minnesota through the COVID-19 pandemic as governor.

As governor of Minnesota, Walz is commander in chief of the 13,000-soldier Minnesota National Guard. “I’m certainly proud of my military service, but it’s one piece of me,” he told Minnesota Public Radio in 2018. “It doesn’t define me.”

Reuters and USA TODAY reporter Tom Vanden Brook contributed to this story.

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    A PowerPoint template is a pattern or blueprint for your slides that you save as a .pptx or .potx file. All the Customer Service Presentation PowerPoint templates are natively built in PowerPoint, using placeholders on the slide master, color palettes, and other features in PowerPoint, and can contain layouts, theme colors, theme fonts, theme effects, background styles, and even content ...

  17. Community Service Project Proposal

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  18. Customer Service Presentation Template

    Customer Service Presentation Template. Use this presentation template to share key statistics and findings of your customer service surveys. The color scheme of this template grabs the reader's attention. Using visual aids greatly improves the readability of your content and keeps the readers engaged. You can use this template to share ...

  19. PDF MOSCOW TECHNIQUE

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  21. Guide to the MoSCoW Prioritization Method + PDF Template

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  22. Must Have Community Service Presentation Templates with Samples and

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  24. A Quick Guide to the MoSCoW Method Technique

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