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Social Interaction Vs Electronic Media Use

Karunaratne, Indika & Atukorale, Ajantha & Perera, Hemamali. (2011). Surveillance of human- computer interactions: A way forward to detection of users' Psychological Distress. 2011 IEEE Colloquium on Humanities, Science and Engineering, CHUSER 2011. 10.1109/CHUSER.2011.6163779.

June 9, 2023 / 1 comment / Reading Time: ~ 12 minutes

The Digital Revolution: How Technology is Changing the Way We Communicate and Interact

This article examines the impact of technology on human interaction and explores the ever-evolving landscape of communication. With the rapid advancement of technology, the methods and modes of communication have undergone a significant transformation. This article investigates both the positive and negative implications of this digitalization. Technological innovations, such as smartphones, social media, and instant messaging apps, have provided unprecedented accessibility and convenience, allowing people to connect effortlessly across distances. However, concerns have arisen regarding the quality and authenticity of these interactions. The article explores the benefits of technology, including improved connectivity, enhanced information sharing, and expanded opportunities for collaboration. It also discusses potential negative effects including a decline in in-person interactions, a loss of empathy, and an increase in online anxiety. This article tries to expand our comprehension of the changing nature of communication in the digital age by exposing the many ways that technology has an impact on interpersonal interactions. It emphasizes the necessity of intentional and thoughtful communication techniques to preserve meaningful connections in a society that is becoming more and more reliant on technology.

Introduction:

Technology has significantly transformed our modes of communication and interaction, revolutionizing the way we connect with one another over the past few decades. However, the COVID-19 pandemic has acted as a catalyst, expediting this transformative process, and necessitating our exclusive reliance on digital tools for socializing, working, and learning. Platforms like social media and video conferencing have emerged in recent years, expanding our options for virtual communication. The impact of these changes on our lives cannot be ignored. In this article, we will delve into the ways in which technology has altered our communication and interaction patterns and explore the consequences of these changes for our relationships, mental well-being, and society.

To gain a deeper understanding of this topic, I have conducted interviews and surveys, allowing us to gather firsthand insights from individuals of various backgrounds. Additionally, we will compare this firsthand information with the perspectives shared by experts in the field. By drawing on both personal experiences and expert opinions, we seek to provide a comprehensive analysis of how technology influences our interpersonal connections. Through this research, we hope to get a deeper comprehension of the complex interactions between technology and people, enabling us to move mindfully and purposefully through the rapidly changing digital environment.

The Evolution of Communication: From Face-to-Face to Digital Connections:

In the realm of communication, we have various mediums at our disposal, such as face-to-face interactions, telephone conversations, and internet-based communication. According to Nancy Baym, an expert in the field of technology and human connections, face-to-face communication is often regarded as the most personal and intimate, while the phone provides a more personal touch than the internet. She explains this in her book Personal Connections in the Digital Age by stating, “Face-to-face is much more personal; phone is personal as well, but not as intimate as face-to-face… Internet would definitely be the least personal, followed by the phone (which at least has the vocal satisfaction) and the most personal would be face-to-face” (Baym 2015).  These distinctions suggest that different communication mediums are perceived to have varying levels of effectiveness in conveying emotion and building relationships. This distinction raises thought-provoking questions about the impact of technology on our ability to forge meaningful connections. While the internet offers unparalleled convenience and connectivity, it is essential to recognize its limitations in reproducing the depth of personal interaction found in face-to-face encounters. These limitations may be attributed to the absence of nonverbal cues, such as facial expressions, body language, and tone of voice, which are vital elements in understanding and interpreting emotions accurately.

Traditionally, face-to-face interactions held a prominent role as the primary means of communication, facilitating personal and intimate connections. However, the rise of technology has brought about significant changes, making communication more convenient but potentially less personal. The rise of phones, instant messaging, and social media platforms has revolutionized how we connect with others. While these digital tools offer instant connectivity and enable us to bridge geographical distances, they introduce a layer of blockage that may impact the depth and quality of our interactions. It is worth noting that different communication mediums have their strengths and limitations. Phone conversations, for instance, retain a certain level of personal connection through vocal interactions, allowing for the conveyance of emotions and tones that text-based communication may lack. However, even with this advantage, phone conversations still fall short of the depth and richness found in face-to-face interactions, as they lack visual cues and physical presence.

Internet-based communication, on the other hand, is considered the least personal medium. Online interactions often rely on text-based exchanges, which may not fully capture the nuances of expression, tone, and body language. While the internet offers the ability to connect with a vast network of individuals and share information on a global scale, it may not facilitate the same depth and authenticity that in-person or phone conversations can provide. As a result, establishing meaningful connections and building genuine relationships in an online setting can be challenging. Research and observations support these ideas. Figure 1. titled “Social Interaction after Electronic Media Use,” shows the potential impact of electronic media on social interaction (source: ResearchGate). This research highlights the need to carefully consider the effects of technology on our interpersonal connections. While technology offers convenience and connectivity, it is essential to strike a balance, ensuring that we do not sacrifice the benefits of face-to-face interactions for the sake of digital convenience.

Social interaction vs. electronic media use: Hours per day of face-to-face social interaction declines as use of electronic media [6]. 

Figure 1:  Increased reliance on electronic media has led to a noticeable decrease in social interaction.

The Limitations and Effects of Digital Communication

In today’s digital age, the limitations and effects of digital communication are becoming increasingly evident. While the phone and internet offer undeniable benefits such as convenience and the ability to connect with people regardless of geographical distance, they fall short in capturing the depth and richness of a face-to-face conversation. The ability to be in the same physical space as the person we’re communicating with, observing their facial expressions, body language, and truly feeling their presence, is something unique and irreplaceable.

Ulrike Schultze, in her thought-provoking TED Talk titled “How Social Media Shapes Identity,” delves further into the impact of digital communication on our lives by stating, “we construct the technology, but the technology also constructs us. We become what technology allows us to become” (Schultze 2015). This concept highlights how our reliance on digital media for interaction has led to a transformation in how we express ourselves and relate to others.

The influence of social media has been profound in shaping our communication patterns and interpersonal dynamics. Research conducted by Kalpathy Subramanian (2017) examined the influence of social media on interpersonal communication, highlighting the changes it brings to the way we interact and express ourselves (Subramanian 2017). The study found that online communication often involves the use of abbreviations, emoticons, and hashtags, which have become embedded in our online discourse. These digital communication shortcuts prioritize speed and efficiency, but they also contribute to a shift away from the physical action of face-to-face conversation, where nonverbal cues and deeper emotional connections can be fostered.

Additionally, the study emphasizes the impact of social media on self-presentation and identity construction. With the rise of platforms like Facebook, Instagram, and Twitter, individuals have a platform to curate and present themselves to the world. This online self-presentation can influence how we perceive ourselves and how others perceive us, potentially shaping our identities in the process. The study further suggests that the emphasis on self-presentation and the pressure to maintain a certain image on social media can lead to increased stress and anxiety among users.

Interviews:

I conducted interviews with individuals from different age groups to gain diverse perspectives on how technology and social media have transformed the way we connect with others. By exploring the experiences of a 21-year-old student and an individual in their 40s, we can better understand the evolving dynamics of interpersonal communication in the digital age. These interviews shed light on the prevalence of digital communication among younger generations, their preference for convenience, and the concerns raised by individuals from older age groups regarding the potential loss of deeper emotional connections.

When I asked the 21-year-old classmate about how technology has changed the way they interact with people in person, they expressed, “To be honest, I spend more time texting, messaging, or posting on social media than actually talking face-to-face with others. It’s just so much more convenient.” This response highlights the prevalence of digital communication among younger generations and their preference for convenience over traditional face-to-face interactions. It suggests that technology has significantly transformed the way young people engage with others, with a greater reliance on virtual interactions rather than in-person conversations. Additionally, the mention of convenience as a driving factor raises questions about the potential trade-offs in terms of depth and quality of interpersonal connections.

To gain insight from an individual in their 40s, I conducted another interview. When asked about their experiences with technology and social media, they shared valuable perspectives. They mentioned that while they appreciate the convenience and accessibility offered by technology, they also expressed concerns about its impact on interpersonal connections. They emphasized the importance of face-to-face interactions in building genuine relationships and expressed reservations about the potential loss of deeper emotional connections in digital communication. Additionally, they discussed the challenges of adapting to rapid technological advancements and the potential generational divide in communication preferences.

Comparing the responses from both interviews, it is evident that there are generational differences in the perception and use of technology for communication. While the 21-year-old classmate emphasized convenience as a primary factor in favor of digital communication, the individual in their 40s highlighted the importance of face-to-face interactions and expressed concerns about the potential loss of meaningful connections in the digital realm. This comparison raises questions about the potential impact of technology on the depth and quality of interpersonal relationships across different age groups. It also invites further exploration into how societal norms and technological advancements shape individuals’ preferences and experiences.

Overall, the interviews revealed a shift towards digital communication among both younger and older individuals, with varying perspectives. While convenience and connectivity are valued, concerns were raised regarding the potential drawbacks, including the pressure to maintain an idealized online presence and the potential loss of genuine connections. It is evident that technology and social media have transformed the way we communicate and interact with others, but the interviews also highlighted the importance of maintaining a balance and recognizing the value of face-to-face interactions in fostering meaningful relationships.

I have recently conducted a survey with my classmates to gather insights on how technology and social media have influenced communication and interaction among students in their daily lives. Although the number of responses is relatively small, the collected data allows us to gain a glimpse into individual experiences and perspectives on this matter.

One of the questions asked in the survey was how often students rely on digital communication methods, such as texting, messaging, or social media, in comparison to engaging in face-to-face conversations. The responses indicated a clear trend towards increased reliance on digital communication, with 85% of participants stating that they frequently use digital platforms as their primary means of communication. This suggests a significant shift away from traditional face-to-face interactions, highlighting the pervasive influence of technology in shaping our communication habits.

Furthermore, the survey explored changes in the quality of interactions and relationships due to the increased use of technology and social media. Interestingly, 63% of respondents reported that they had noticed a decrease in the depth and intimacy of their connections since incorporating more digital communication into their lives. Many participants expressed concerns about the difficulty of conveying emotions effectively through digital channels and the lack of non-verbal cues that are present in face-to-face interactions. It is important to note that while the survey results provide valuable insights into individual experiences, they are not representative of the entire student population. The small sample size limits the generalizability of the findings. However, the data collected does shed light on the potential impact of technology and social media on communication and interaction patterns among students.

Expanding on the topic, I found an insightful figure from Business Insider that sheds light on how people utilize their smartphones (Business Insider). Figure 2. illustrates the average smartphone owner’s daily time spent on various activities. Notably, communication activities such as texting, talking, and social networking account for a significant portion, comprising 59% of phone usage. This data reinforces the impact of digital communication on our daily lives, indicating the substantial role it plays in shaping our interactions with others.  Upon comparing this research with the data, I have gathered, a clear trend emerges, highlighting that an increasing number of individuals primarily utilize their smartphones for communication and interaction purposes.

Figure 2: The breakdown of daily smartphone usage among average users clearly demonstrates that the phone is primarily used for interactions.

The Digital Make Over:

In today’s digital age, the impact of technology on communication and interaction is evident, particularly in educational settings. As a college student, I have witnessed the transformation firsthand, especially with the onset of the COVID-19 pandemic. The convenience of online submissions for assignments has led to a growing trend of students opting to skip physical classes, relying on the ability to submit their work remotely. Unfortunately, this shift has resulted in a decline in face-to-face interactions and communication among classmates and instructors.

The decrease in physical attendance raises concerns about the potential consequences for both learning and social connections within the academic community. Classroom discussions, collaborative projects, and networking opportunities are often fostered through in-person interactions. By limiting these experiences, students may miss out on valuable learning moments, diverse perspectives, and the chance to establish meaningful connections with their peers and instructors.

Simon Lindgren, in his thought-provoking Ted Talk , “Media Are Not Social, but People Are,” delves deeper into the effects of technology and social media on our interactions. Lindgren highlights a significant point by suggesting that while technology may have the potential to make us better individuals, we must also recognize its potential pitfalls. Social media, for instance, can create filter bubbles that limit our exposure to diverse viewpoints, making us less in touch with reality and more narrow-minded. This cautionary reminder emphasizes the need to approach social media thoughtfully, seeking out diverse perspectives and avoiding the pitfalls of echo chambers. Furthermore, it is crucial to strike a balance between utilizing technology for educational purposes and embracing the benefits of in-person interactions. While technology undoubtedly facilitates certain aspects of education, such as online learning platforms and digital resources, we must not overlook the importance of face-to-face communication. In-person interactions allow for nuanced non-verbal cues, deeper emotional connections, and real-time engagement that contribute to a more comprehensive learning experience.

A study conducted by Times Higher Education delved into this topic, providing valuable insights. Figure 3. from the study illustrates a significant drop in attendance levels after the pandemic’s onset. Undeniably, technology played a crucial role in facilitating the transition to online learning. However, it is important to acknowledge that this shift has also led to a decline in face-to-face interactions, which have long been regarded as essential for effective communication and relationship-building. While technology continues to evolve and reshape the educational landscape, it is imperative that we remain mindful of its impact on communication and interaction. Striking a balance between digital tools and in-person engagement can help ensure that we leverage the benefits of technology while preserving the richness of face-to-face interactions. By doing so, we can foster a holistic educational experience that encompasses the best of both worlds and cultivates meaningful connections among students, instructors, and the academic community.

University class attendance plummets post-Covid | Times Higher Education (THE)

Figure 3:  This graph offers convincing proof that the COVID-19 pandemic and the extensive use of online submission techniques are to blame for the sharp reduction in in-person student attendance.

When asked about the impact of online submissions for assignments on physical attendance in classes, the survey revealed mixed responses. While 73% of participants admitted that the convenience of online submissions has led them to skip classes occasionally, 27% emphasized the importance of in-person attendance for better learning outcomes and social interactions. This finding suggests that while technology offers convenience, it also poses challenges in maintaining regular face-to-face interactions, potentially hindering educational and social development, and especially damaging the way we communicate and interact with one another. Students are doing this from a young age, and it comes into huge effect once they are trying to enter the work force and interact with others. When examining the survey data alongside the findings from Times Higher Education, striking similarities become apparent regarding how students approach attending classes in person with the overall conclusion being a massive decrease in students attending class which hinders the chance for real life interaction and communication. the convenience and instant gratification provided by technology can create a sense of detachment and impatience in interpersonal interactions. Online platforms allow for quick and immediate responses, and individuals can easily disconnect or switch between conversations. This can result in a lack of attentiveness and reduced focus on the person with whom one is communicating, leading to a superficial engagement that may hinder the establishment of genuine connections.

Conclusion:

Ultimately, the digital revolution has profoundly transformed the way we communicate and interact with one another. The COVID-19 pandemic has accelerated this transformation, leading to increased reliance on digital tools for socializing, working, and learning. While technology offers convenience and connectivity, it also introduces limitations and potential drawbacks. The shift towards digital communication raises concerns about the depth and quality of our connections, as well as the potential loss of face-to-face interactions. However, it is essential to strike a balance between digital and in-person engagement, recognizing the unique value of physical presence, non-verbal cues, and deeper emotional connections that face-to-face interactions provide. By navigating the digital landscape with mindfulness and intentionality, we can harness the transformative power of technology while preserving and nurturing the essential elements of human connection.

Moving forward, it is crucial to consider the impact of technology on our relationships, mental well-being, and society. As technology continues to evolve, we must be cautious of its potential pitfalls, such as the emphasis on self-presentation, the potential for increased stress and anxiety, and the risk of forgetting how to interact in person. Striking a balance between digital and face-to-face interactions can help ensure that technology enhances, rather than replaces, genuine human connections. By prioritizing meaningful engagement, valuing personal interactions, and leveraging the benefits of technology without compromising the depth and quality of our relationships, we can navigate the digital revolution in a way that enriches our lives and fosters authentic connections.

References:

Ballve, M. (2013, June 5). How much time do we really spend on our smartphones every day? Business Insider. Retrieved April 27, 2023. https://www.businessinsider.com/how-much-time-do-we-spend-on-smartphones-2013-6

Baym, N. (2015). Personal Connections in the Digital Age (2nd ed.). Polity.

Karunaratne, Indika & Atukorale, Ajantha & Perera, Hemamali. (2011). Surveillance of human-       computer interactions: A way forward to detection of users’ Psychological Distress. 2011 IEEE Colloquium on Humanities, Science and Engineering, CHUSER 2011.             10.1109/CHUSER.2011.6163779.  https://www.researchgate.net/figure/Social-interaction-vs-electronic-media-use-Hours-per-day-of-face-to-face-social_fig1_254056654

Lindgren, S. (2015, May 20). Media are not social, but people are | Simon Lindgren | TEDxUmeå . YouTube. Retrieved April 27, 2023, from https://www.youtube.com/watch?v=nQ5S7VIWE6k

Ross, J., McKie, A., Havergal, C., Lem, P., & Basken, P. (2022, October 24). Class attendance plummets post-Covid . Times Higher Education (THE). Retrieved April 27, 2023, from https://www.timeshighereducation.com/news/class-attendance-plummets-post-covid

Schultze, U. (2015, April 23). How social media shapes identity | Ulrike Schultze | TEDxSMU . YouTube. Retrieved April 27, 2023, from https://www.youtube.com/watch?v=CSpyZor-Byk

Subramanian, Dr. K .R. “Influence of Social Media in Interpersonal Communication – Researchgate.” ResearchGate.Net , www.researchgate.net/profile/Kalpathy-Subramanian/publication/319422885_Influence_of_Social_Media_in_Interpersonal_Communication/links/59a96d950f7e9b2790120fea/Influence-of-Social-Media-in-Interpersonal-Communication.pdf. Accessed 12 May 2023 .

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Essay on Communication Technology

Students are often asked to write an essay on Communication Technology in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Communication Technology

What is communication technology.

Communication technology is how we send or get messages. Think of phones, computers, and the internet. These tools let us talk to people far away, share pictures, and work together, even if we’re in different places.

Changes Over Time

Long ago, people used letters, which were slow. Then came telephones, faster and easier. Now, smartphones and the internet let us chat instantly, anytime, making the world feel smaller and keeping us close to those we care about.

Benefits in Education

For students, communication technology means learning can happen anywhere. You can watch lessons online, join video calls with teachers, and get help from friends, all thanks to these amazing tools.

Staying Safe Online

While using these technologies, it’s important to stay safe. Keep personal information private, and be kind online. Remember, the internet is a public place, so always think before you share something.

250 Words Essay on Communication Technology

Communication technology is all about the tools and systems we use to share information with each other. Like when you send a message on your phone or video chat with a friend who lives far away. It can be simple, like writing a letter, or fancy, like sending emails through the internet.

The Parts of Communication Technology

There are a few key parts to this technology. First, we have devices like phones, computers, and tablets. Next, there’s the internet, which is like a big web connecting all these devices. Then, we have the software, which are the programs that let us do things like send emails or make video calls.

Why It’s Important

This technology is super important because it makes talking to people easy and quick. You can send a message to someone on the other side of the world in just seconds! It helps us learn new things, do business, and stay in touch with family and friends.

Challenges and Future

Even though it’s really useful, there are some challenges too. Sometimes, people worry about privacy and how safe their information is online. Also, not everyone has access to these tools, which can be unfair.

In the future, we expect communication technology to get even better. We might see new ways to talk to each other and share information that we haven’t even thought of yet. It’s an exciting area that keeps growing and changing all the time.

500 Words Essay on Communication Technology

Communication technology is the way we share information using various tools and systems. In the past, people sent messages through letters or talked face to face. Today, we have many more options like email, social media, and smartphones. These tools let us talk to someone far away instantly.

The Role of the Internet

The internet has changed how we communicate. It is like a big web connecting computers all over the world. With the internet, we can send messages, pictures, and videos to our friends and family no matter where they are. We can also find information about anything we are curious about by searching online.

Mobile Phones and Smartphones

Mobile phones have made it very easy to talk to others. We can carry them in our pockets and call or text someone anytime. Smartphones are even better because they can do so many things. We can use them to go on the internet, take photos, and use apps that help us learn and play.

Social Media and Email

Video calls and conferences.

Sometimes we want to see the person we are talking to. Video calls let us do that. We can see and hear each other on our screens. This is great for talking to family who live far away or for meetings when people cannot be in the same room.

The Importance of Communication Technology

Communication technology is important because it keeps us connected. It helps us make new friends and stay in touch with old ones. It is also useful for learning. Students can watch educational videos, talk to their teachers online, and find lots of information for their homework.

Challenges and Safety

Even though communication technology is very helpful, it can also be tricky. Sometimes, it can be hard to tell if the information we find online is true. We also have to be careful about who we talk to and what we share. It is important to stay safe and protect our personal information.

Communication technology is a big part of our lives. It lets us talk to people, learn new things, and have fun. We should use it wisely and remember to stay safe online. As we grow up, new tools will come, and we will learn to use them to share and connect even more.

If you’re looking for more, here are essays on other interesting topics:

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Technology Impact on Communication

Communication is one of the key aspects of human life, and people interact with their neighbors, friends, and family daily. The introduction of modern technologies has changed the way people communicate, and in the twenty-first century, the percentage of those who use technologies and various gadgets has dramatically increased. The general importance of communication is significant as it helps to avoid misunderstandings between people and set strong relationships (Hansen 13). Technology improves the level of communication and brings benefits to interpersonal connections. This essay will cover the key factors that changed the way people communicate. Moreover, it will present advantages and disadvantages of modern innovations which actively participate in people’s everyday lives.

With the invention of the Internet, people can share news quicker, and people who live abroad might have a chance to call their relatives and friends for free. Individuals from different parts of the world may find foreign friends by registering on specific social media platforms. The use of technologies helps to unite the world and make it better in the social aspect of life. According to Fulk, it became easier to spread important information for a short period of time using social role models like Instagram bloggers or famous TikTokers (12). Communication between businesses and customers has also become easier as marketing directors have a chance to directly contact their target audience via phone or place advertisements on social media to support B2C relationships.

Technology may play a significant role during crisis times, and the losses might become less significant. For instance, during the COVID-19 pandemic, people could not go to their normal workplaces due to governmental restrictions. Technology became salvation in this situation as people moved to remote work using their laptops, smartphones, and one of the most famous applications called Zoom. Individuals are constantly looking for easy ways to live, and technical supplies help in achieving this goal (Murphie and Potts 23). By using technology during uncertain times can continue following their routines and maintain a high level of communication via social media platforms.

Nevertheless, technology can have both positive and negative sides, which may affect every person. For example, while it is believed that smartphones and laptops help increase the level of communication inside and outside countries, the number of people who prefer communication in real-time is decreasing. Even though technology has improved the level of interpersonal contacts, communication in the real world stays crucial. It is important to spend time outside homes, meet friends, and communicate in cafes and restaurants. Moreover, people might meet fake information posted on the Internet, and some people can use random names to cheat and conduct illegal actions for easy money. Consequently, it is crucial to evaluate obtained information and follow only reliable groups to stay sure that the intensive flow of negativity does not ruin their experience in communication.

In conclusion, communication plays a significant role in people’s existence, and it is important to understand potential threats which might bring unpleasant experiences to all technology users. When individuals understand how to use technical supplies to receive more benefits than drawbacks, the general level of communication increases, and the connection between different nations improves. However, if people cannot recognize the harmful influence of technologies and the Internet, the whole attitude to these innovations will be decreased, and the communication experience might become dangerous.

Works Cited

Fulk, Janet. “Social construction of communication technology.” Academy of Management Journal, vol 36, no. 5, 2017, Web.

Hansen, Anders. Environment, media and communication . Routledge, 2018.

Murphie, Andrew, and Potts, John. Culture & Technology . Palgrave, 2017.

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Speaking of Psychology: Technology is changing how we talk to each other, with Jeff Hancock, PhD

Episode 142 — technology is changing how we talk to each other.

Zoom, Facebook, group text messages: This past year, technology has sometimes felt like the glue that’s kept many of our relationships alive. More and more, we talk to each other with technology in between us. Jeff Hancock, PhD, director of the Social Media Lab at Stanford University, discusses how this is affecting human communication, including whether people are more likely to lie online, whether the versions of ourselves that we present on social media are authentic, how artificial intelligence infiltrates our text messages, why video calls exhaust us more than in-person conversations, and more.

About the expert: Jeff Hancock, PhD

Jeff Hancock, PhD

Streaming Audio

Kim Mills: This past year, technology has been the glue that's kept many of our relationships alive. Birthday parties and business meetings moved to Zoom and we kept up with friends and acquaintances who we could no longer see in person with Facebook updates, FaceTime and group text messages. Now, even as life begins to return to normal, technology-mediated communication is here to stay. Although offices are starting to reopen, many workplaces plan to allow teleworking to continue, which will mean those dreaded Zoom meetings are not going away.

But even before the pandemic, we were already relying heavily on social media to keep us connected. Facebook alone has 2.8 billion monthly active users and 85% of Americans now own a smartphone. More and more, when we talk to each other, we do it with some kind of technology between us. So what does this mean for human communication? Is the version of ourselves that we present on social media authentic and truthful? Are people more likely to lie online or in a text message than they are in person? Do video calls exhaust us more than in-person conversations do? And perhaps more broadly, is all of this technology-driven communication good for our mental health and wellbeing or not?

Welcome to Speaking of Psychology, the flagship podcast of the American Psychological Association that examines the links between psychological science and everyday life. I'm Kim Mills.

Our guest today is Dr. Jeff Hancock, a psychologist and professor in the department of communication at Stanford University, where he founded and directs the Stanford Social Media Lab. Dr. Hancock is an expert in social media behavior and the psychology of online interaction. He is well-known for his research on how people lie and whether we can detect deception in texts, emails or in online reviews. His TED talk on deception has been viewed more than 1 million times. He's also studied how social media affects well-being and how artificial intelligence is changing the way we talk to one another. 

Thank you for joining us, Dr. Hancock.

Jeff Hancock, PhD: Thanks Kim. I'm excited to be here.

Mills: So as I said, the name of your research group is the Stanford Social Media Lab. For a lot of people, when they think of social media, they think about Twitter, or LinkedIn, or Facebook or Instagram. You study those, but you also have a broader definition of what social media is. Can you explain that?

Hancock: Right, yeah. And in fact, I had a social media lab at Cornell before there was social media, so to speak, because for me, social media is any technology that we use to be social with one another. So I'm really interested in human-to-human communication, when there's some technology between us. But even more broadly, if you're talking to a robot, in a way I think of that as social media. When you're interacting with your car, that's a form of social media, and you and I here on a video conference to me is social media as well.

Mills: So let's talk about something that falls under that broader umbrella, which is video chat. Your research into Zoom fatigue has gotten quite a bit of recent media coverage. What exactly is Zoom fatigue? And why should we find it so exhausting to just sit in front of a computer screen and talk to other people?

Hancock: Well, that's exactly the question that my colleague, Jeremy Bailenson and I had, when the pandemic first started and us faculty members had all this extra time because we didn't have to commute. We weren't going into the lab, meetings were getting canceled left and right. But everything went to Zoom, and we found ourselves having these conversations about why would this be so tiring? We're here relaxed, we're in our homes. And so what we started to look at were the differences between Zoom conferences and face-to-face. And looking back, there was a lot of work in the '90s. My colleague here at Stanford, Pam Hinds, had done work on video conferencing and why they might be more fatiguing, but it's sort of, the research died out to some degree because it wasn't a huge deal. People weren't using video conference all the time. It was there if you wanted it, but most people didn't use it.

So what we started to talk about was this general feeling of kind of exhaustion or tiredness. Sometimes afterwards, Jeremy would say, “I just don't feel like doing anything afterwards.” Or I would say, “I don't want to talk to anybody after that.” So we found some sort of consensus on this idea that maybe Zoom meetings aren't necessarily more fatiguing than face-to-face, but have a kind of some unique fatigue. We think it's related to some of the non-verbal dynamics. So Jeremy laid this out in one of his articles really nicely. The fact that your face right now is really close to mine. So almost like at an intimate level and that's sort of physiologically arousing. Either we're going to be, come to blows or we're going to have a kiss, right? Like it's very unusual for us to be this close. When we're on with lots of people, even if I'm not speaking, it feels like a lot of people are staring at us. Something that we've called “hyper gaze.”

And to me then, one of the biggest ones psychologically is the mirror. So right now I'm speaking to you, I can see myself, in fact, my image is as big as yours. And while we've all seen ourselves in the mirror before, we've never really seen ourselves socially behaving. When we go into the bathroom and check ourselves out, it's usually just for appearance, but not for how we behave. This has a huge impact on us, I think and is very tiring. I've been trying to track myself just how much time I look at my image versus yours. And so it's hard to do this kind of introspection, but I'm guessing it's about half the time. My attention is drawn back to my image. So these are some of the examples of why Zoom could be so fatiguing.

Mills: Let's turn for a moment to your research on deception and lying. Your TED Talk that I mentioned a moment ago is called, The Future of Lying . What is the future of lying? How will it be different from its past?

Hancock: That is a really great question. For me, I was interested in how technology could change how often we lie, and then how we sort of end up trusting other people, kind of two sides of the same coin in a way. When we first started looking at it, we would ask people, where do they think people would lie the most? And what we found was this sort of folk theory that as soon as you couldn't see the other person, as soon as you couldn't hear the other person, lying would go up. And it’s sort of this non-verbal cue idea that if I can't see them, then they can lie more easily and therefore they will. And that’s wrong, it turns, out on a whole bunch of levels. And I think the most recent work that I think is the best on deception detection in general, is Tim Levine's, and it's summarized in his book, Duped .

And what we find when it comes to technology is his ideas from Duped work perfectly. So the first is that most of the time, most people don't want to lie, right? The best option usually is to tell the truth. And sometimes we're in positions where that's uncomfortable or awkward or could be harmful for us. And that doesn't really change when we go into technology. And I should also clarify that I'm not talking about the Russian spies or the scam artists, the prince from Nigeria or any of those folks. Instead, I'm talking about people that we know, people that we have a tie with.

And in that case, it looks like the psychology really drives lying, not the technology. So we found that people will be just as likely to lie in technologically mediated places as others, except there was one big difference. And that is, when the technology left a record. So in some of our earliest work, we found that people would lie the least in emails. And emails are one of these really recorded ones. So if I send you an email, not only do you have a copy of the lie I just sent you, but there's also ones on servers and everything.

So most of the time psychology is what's going to drive whether someone lies or not, not the technology, but there are some features. So if there's a record, people tend to think about that a little bit. Another one is whether we're synchronous or not. So when I'm face-to-face with you, there's only so much I can pause. Like if I pause more than a second, it gets kind of weird and you start to worry that maybe I'm having a stroke or something. And so we have to think of things really fast. And so lying occurs more often synchronously. Technology can give us a bit of a break on that. And sometimes we even see that people are more honest in those places.

So I think the future of lying is one that will be driven primarily by psychology. So do we have the need to lie? Are there other options? Also by some of these affordances of technology like, will there be a record of this or not? And so that will continue to evolve. Now in our latest work, what we're seeing is that people are getting really good at lying even in recorded media. And they're there, you just choose the kind of lies you can do. So for example, a student could say to me, “You know, Professor Hancock, my printer's not working.” And that's an okay lie in an email because the chance of me going to his place and checking out his printer is almost zero. But if he were to lie and say something about when he submitted something and then there's a record, I can check that. Then he's going to be in trouble.

Mills: Have you done comparisons among various media? Are we more likely to lie via text or in person or over the phone? I mean, how do we lie differently in different situations?

Hancock: Right. Great question. So we've done a number of these different kinds of studies. We use diary studies where we get people to record them. We've looked at log records, lots of different ways. And what we end up finding is that text and email typically have fewer lies than say phone calls. And it's because of that record. It's because we're not forced to say things really quickly. And it's sort of been hard to talk about it lately, because with disinformation, everybody just thinks that once you're on the internet, everything is a lie. And it is true that there is a lot of deception online, but I try to differentiate between what I call the known network, so people that we have a tie with and the unknown network, so that could be anybody from the Russian spy to just somebody trying to troll me, to someone trying to scam me.

And it's difficult sometimes to differentiate those. So is there a lot of disinformation online? Yes. It's a real major problem. But does that happen in between, say Jeff and Kim who have a professional relationship? No, very unlikely. In those kind of situations we see lying is more likely to be done on the phone, so vocally or face-to-face, than it will be in an email or text message.

Mills: What's been most surprising to you while studying the impact of technology online?

Hancock: Well, it was definitely the fact that people were lying the least in email, for example, one of our first studies. I remember, it was really strange. And then when we started thinking about it and thinking about this idea of the record, once you think of that, it's so obvious. But I think a lot of deception detection researchers up until the 2000s were really focused on non-verbal cues. This is the influence of Paul Ekman and his colleagues and students that we really focused on non-verbal things, and it made it into the pop culture. Now it's pretty clear that there aren't any really strong Pinocchio noses. There's no one cue that will always tell you if somebody's lying. So the fact that it happens online versus face-to-face, the non-verbals are just less important. And instead it’s some of these affordances of online, like the record that we leave behind.

Mills: There's this idea that we're all envious of each other these days. Not because people necessarily lie on social media, but because they present the best, most idealized vision of themselves, with touched-up selfies, or elegant dinners, or beautiful vacation photos rather than the day-to-day drudgery. Is the way that people present themselves on social media authentic or is that not authentic? Is that a big lie?

Hancock: This is one of the biggest complaints people have about social media, that it's all just like people showing their greatest stuff. And I guess I have two big responses to that. One is that, when we talk to people that we've just gotten to know, or we see on the street, or we see back in the hallway, we would not talk about all the crappy things or boring things that happened to us. We would say, “Hey, I just went skiing this weekend or I did that.” That is, we're always presenting a version of ourselves. And I don't think that's inauthentic. Instead, I think people are saying, “Here's what I want to project. Here's what I value. Here's me with my friends, or here's me traveling.” And so, okay. Is it a better part of themselves? Is it them looking the best out of the 50 photos they took? Yeah. But this is also like a sweater that I'm wearing that I think I look good in. I'm not here in my underwear.

Mills: I can attest to that.

Hancock: So is this authentic?

Mills: This is an audio podcast, but he's telling the truth.

Hancock: I am clothed. And sure, it's in the Zoom era, maybe we're coming more often in pajamas, but we still think about our presentation. So I think that we're able to do more kinds of optimized presentation online, but I don't think it's necessarily inauthentic. And my colleague, Sandra Matz, has done some really nice recent work showing that some people can present really authentically online. And it turns out online behavior and being engaged a lot, can be really healthy for them. High wellbeing. Other people report behaving online in a sort of inauthentic way, where they're saying, “Well, I did post that, but that's not really who I am or that's not, I only did that once.” And that can make them actually feel bad afterwards. So I also think we can move away from social media being all one thing or the other for everyone, and start to understand that if I behave in an inauthentic way that can have some negative ramifications for me, but if I'm behaving authentically online, it can be really powerful.

Mills: There's been a lot of worry in articles about whether smartphones and social media are addictive and whether they cause depression or anxiety, especially when we're talking about kids and teens. Are these worries justified?

Hancock: Let me start by saying, these are really prevalent worries. Any parent group I talk to, any professional group like educators, friends and family with kids, this is a serious concern. Because I think everyone sees kids, especially with the pandemic, on a lot of screen time. And even before the pandemic, my colleague Nicole Ellison and I were working on a book proposal about why we wanted to bring down the anxiety. One reason is there's not a lot of great evidence that using social media is automatically good or bad for you. Instead, our survey of the literature is that it depends much more on what you're doing.

So if you spend an hour connecting with an old friend or interacting with buddies on a video game or whatever you're doing on your phone, that can be really psychologically healthy. If you're doing something that's not, like stalking an ex or obsessing on something and using social media to do that, then that could be psychologically unhealthy.

So in our review of the literature—this is my colleagues at the Stanford Social Media Lab—we looked at over 200 studies, over 200,000 participants in all of these studies. And we can basically meta-analyze it so that you say how much social media use a person was having in the study and then whatever measure of wellbeing. And there's many types. We tracked six, things from like depression and loneliness, but also social connectedness and life satisfaction. When we did that huge, giant study, the effect size was R=0.01, which is essentially zero. It's a very precise estimate of zero.

So does that mean for all the parents out there like, “Hey, don't worry about it. You know, Professor Hancock says it's not a problem.” I don't think that's exactly what I would be saying, but I would say there isn't evidence for you to be really anxious and worried. Instead, what I would think about is, for your child and your family, how is this person's use of technology working, right? And so I have some friends, their kids are doing really well, they're thriving in the pandemic. They're learning all these computer skills and their friends are working with them to do better at homework and to stay connected. Others have really struggled. And I think this is another place we're getting where we need to move away from averages and start looking at individuals.

And there's really great work coming out of Europe, and this sort of, it's called the [inaudible] Wellbeing Project, where they're taking an n-of-1 approach. Where they're finding that some young people—indeed it is about 10%—find that using social media can make them more anxious for example. And there's another group, about the same size, that using social media can be really valuable for them, right? From a point like creativity, [inaudible] connectedness. And there was a whole bunch of people in the middle that it has no effect at all. There's zero correlation.

And so I think this is another thing where we need to start thinking about the individuals, what they're doing and how it's working psychologically in their life. And I think for parents, that's an important way to start thinking about it, instead of just how much time or how frequently they're using it, which is a kind of addiction model. Instead, think about, how functional is it? Is it working? What are they doing? What skills are they getting? Are they staying connected? And I think that's a more healthy approach to tech use.

Mills: So it sounds like you're looking at what people are doing when they're online. Are you looking at attention span? It seems that one of the things that's happening to us is that we're all over the place because we're distracted. You look at one thing, you've got an article, it's got five links in it. Pretty soon you've gone down some rabbit hole and you don't know how you got there.

Hancock: Right, Kim, I fully get that. I sense my attention changing as well, and that is a concern, but I kind of try to think of the longer arc of say psychological history. And a good story to anchor us is Socrates. And he was really adamant about a technology at that time, because he was worried about its effect on human memory, which to him was very much about the human soul. And that was the alphabet. He really believed that by writing things down, we would no longer remember them in the same way. And back there you'd have poets that would be trained to remember multi-hundred line poems, we don't get our kids to do that anymore. But I don't think anybody would say, “Well, let's get rid of the alphabet because we can't do 900-line poems.”

So yes, I would strongly believe that the way we are using technology, our immediate environment is changing, our brain is changing, our neuropsychology. And one negative outcome, I think, for me especially, is I feel like I'm pretty easily distracted, like doing 20 minutes of writing on one of my papers, I put a timer down now. So I just stay focused on that for 20 minutes and then I want to change it up. But perhaps that's allowing me to deal with a whole bunch of other kinds of information in our new kind of media environment. Perhaps there's some costs, but we're adapting and we have benefits there.

Mills: Are there other ways that we can incorporate social media into our lives that will maximize the benefits and minimize the harms?

Hancock: Well, I love the way you put that. I think that is the exact way to be thinking about it. And I don't have really high level advice other than, for each person, each family, to think about the degree to which this is beneficial for me and costly. There's been a number of studies that show that people that are really showing kind of problematic internet use, say overusing Facebook. They're often dealing with some other life stress, like they've lost a family member, they've lost a job, they're going through a divorce, whether it's some kind of financial issues. And so rather than thinking, what is social media doing to that person? It'd be more like, why is that person using it in that way? What are they trying to deal with? And for many people, it can be quite functional. It can be, I'm trying to deal with this, I'm trying to get through it. There are a small number of people, a small part of the population for which it's problematic. And it could be social media, it could be video games where they've just, doing it so much that it's interfering with other parts of their lives.

And so I like that approach that you just mentioned, which is how do you optimize? How do you maximize the benefits and reduce the costs? I kind of think of it like driving cars. Cars are far more deadly than social media, way more. And in the past were even more so, but we created new tech, there's airbags. We created regulations, you have to wear seat belts. We created new norms. You can't smoke in a car with your kids, but when I was growing up, that's what every parent did. It was not a problem. Now, if somebody tried to do that, that would be, not be okay.

So our tech changes, our policy and regulation changes and our social behaviors change. And it makes cars much safer. Are they perfect? No, but we're optimizing, we're creating the most benefit from the cars we can and minimizing the cost. And there's still work to be done. Most cars produce carbon, and that's not good for our well-being in the long term either, and we're working on that. So I think it's an ongoing thing, that people will need to just focus on the way they're using their tech to think about how is this beneficial for them.

Mills: So one of your more recent research interests is how artificial intelligence has begun to affect the conversations that people have with each other. This is really a really interesting idea that I suspect a lot of people haven't really thought about. How is artificial intelligence injecting itself into our conversations and what effect does it have?

Hancock: Right. I think it's fascinating too, Kim. So I'm glad you do as well. Most people think about, when we talk with an Amazon machine or Apple's Siri, that's not what I'm talking about. I'm talking about the way that we use AI to talk to each other, so AI sitting between humans. So when you and I were trying to figure out when we were going to have this conversation, my email would suggest, say three things. If you had said, “How about Monday noon?” It might say, “Sounds good, talk to you then,” or “No, I can't.” Very simple. When I look at them, they seem like, yeah, one of those would fit the bill.

It looks like there's about 16 billion of those messages sent every day, just through Google's platform. Now we see places like Microsoft that have introduced autocomplete sentences in Word. We're seeing it in text messaging, autocorrect, autopredict. And so what's happening is, when I go to talk to you in and of these environments, I'm given suggestions on what to say. And those suggestions often feel really right. But what we know from the way human language is produced is that, when I see language or hear language, it primes my semantic network space. So it actually activates some concepts. So that's how we can speak so quickly back and forth, is we kind of become aligned linguistically with what language we're reading or hearing.

So when I'm shown, “Sounds good” or “No problem,” it might feel right. It might feel like what I would've said, but I can't know because my brain has been primed to think those are reasonable things to say. And what's even crazier is, let's say you're using some system that never uses AI, never allows AI to be part of it. You don't have the options, but I use, “Sounds good. Talk to you then,” and send that over to you. Well, now you've been primed by AI, even though you have no knowledge of it, there's no representation of that, but your brain has been changed.

Okay. So does it matter? Well, it's at scale, so we're getting 16 billion and that's certainly a low estimate because that's just Google. What we've found is some work done at Cornell, by Malte Jung and Jess Hohenstein, and also we've replicated here at Stanford with Hannah Mieczkowski, finding that these AI systems tend to be overly positive. What I mean there is that, sounds good, sounds great, those are much more common in the AI-suggested messages than what humans would use. And we've done these in experiments, we've looked at the actual Google messages themselves.

And it makes sense. If you're a corporation you want to screw up that asymmetry effectively one way. You want to overdo the positive, right? And not more often say, “No, you're an idiot.” So that's smart on the creator's side. But when you have more positivity being injected into language at the scale of Google, it raises real questions about, what does that mean to our emotional tone? Is it appropriate? Is it going to change the way we're thinking? And then there are other big questions like, what kind of discourse are those systems being trained on? If it's around trust, for example, then we know that older, white, male discourse, right? The old Walter Cronkite type style of discourse is the most trusted in our society.

If the AI is being trained on that kind of language, then it's going to prioritize white, male discourse. And so there's real big ethical questions here as well when we're using AI to inject into human-to-human communication. And I think it's a fascinating area. It has a lot of potential for good, but I'm frankly a little alarmed at how invisible it is and how at scale it is.

Mills: Ha. It's like putting Prozac in the water, right?

Hancock: Right. Oh, that's good. It'll be the title of our next paper.

Mills: So obviously, as we've been chatting here, it's clear that technology changes really quickly. Is there anything that people aren't thinking about much now that you think will be the next big question?

Hancock: I think the two things I've been thinking a lot about for the future is exactly what we were just talking about. This idea of AI-mediated communication. AI being used to help humans talk to other humans. There's new tech out that technologists know a lot about, but I think most folks don't, which is called GPT-3. This is a natural language generation system. And it is truly impressive on the kinds of language it can write. So you train it up on whatever content area you're interested in and then it produces new content. I think it raises questions for disinformation. Now you have to pay people a little bit to get a bunch of disinformation out there. With something like GPT-3, you're looking at essentially infinite amount of disinformation for really low cost. So there's these kinds of things.

Also, if you're a young student and you're interested in marketing, for example, GPT-3 will be used to create massive amounts of marketing for a much lower price. And so if you're into brand management graduating right now, and you don't know about how AI can create language, you're going to be in trouble, I think. So those are things that are right at the cusp. And there's lots of things to be worried about, lots of things to be excited about.

The other brings us back to the Zoom fatigue that we were talking about earlier. It's pretty clear that most large companies that we've been talking to are interested in a hybrid model going forward. And there's lots of reasons for it, from cost to reducing carbon, all of these things. But companies are worried about culture, their kind of corporate culture. They're worried about bringing young people in and having them get known within an organization. So I think video is here to stay.

And one question is, how do we move from just this video where you're seeing into my living room, I'm seeing into your office, there's no real organization. If you were to come into my office at Stanford, you would see bookshelf and there'd be a desk. And we would kind of know how things are going there. We've just sort of opened our homes into business. And so I think there's a lot of things to be done here around VR. So how will virtual reality help us incorporate culture at a distance? We'll see changes in the way that Zoom conferences or video conferences are done. So I think we'll see big improvements in technology. And also kind of institutional changes. Let's not have Zoom or video conferences as a default all the time, let's use it when it's important or necessary.

And I think those are going to be more of a sense of, what's the right word? More of a sense of investment in people and their places, if we're going to ask people to stay home. And so we'll start seeing corporations, I think, invest in people's home offices and do it in a ways that will help support that culture, that they're very interested in keeping. So yeah, I'm excited for the future. I think we've opened up a new kind of way of working together and connecting that could be healthier for the planet, healthier for us individually, but it just doesn't have to be video conference all time.

Mills: I'm trying to figure out how we're going to come up with some sort of a hybrid model that works, so that when some people are in the office and some people are not, like what's happening with kids in school right now, right? Where the teacher is so busy dealing with the Zoom kids that she's not dealing with the kids who were in the room.

Hancock: Right.

Mills: And are we going to experience something like that when we go back to work?

Hancock: Those hybrid situations, whether it's some people in person and some people not are the most difficult for sure, because the ones that aren't there are a little less visible. And I think that's where we might see some good advances in technology. There's likely to be changes where I can put some glasses on and see another person who's not here right now, but the glasses make sort of visible or at least selling it, not perfectly, but at least will remind me that they're here, they're part of this conversation.

Mills: Well, this has all been really interesting. I appreciate you taking the time to talk to us, Dr. Hancock. It's been a pleasure to talk to you.

Hancock: Thanks, Kim. Really enjoyed the conversation.

Mills: You can find previous episodes of Speaking of Psychology at www.speakingofpsychology.org or on Apple, Stitcher, or wherever you get your podcasts. And please leave us a review. If you have comments or ideas for future podcasts, you can email us at [email protected]. That's speakingofpsychology, all one word, @apa.org. Speaking of Psychology is produced by Lea Winerman. Our sound editor is Chris Condayan. 

Thank you for listening. For the American Psychological Association, I'm Kim Mills.

Speaking of Psychology

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Episode 142: Technology is changing how we talk to each other, with Jeff Hancock, PhD

Save the MP3 file linked above to listen to it on your computer or mobile device.

  • Learn more about Hancock’s research at the Stanford Social Media Lab .
  • Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue ( Technology, Mind & Behavior , 2021)
  • Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Women Experience Higher Levels than Men (Social Science Research Network, 2021)
  • When AI writes your email (Stanford News, 2020)
  • TED Talk: The future of lying (2013)

Speaking of Psychology

Speaking of Psychology is an audio podcast series highlighting some of the latest, most important, and relevant psychological research being conducted today.

Produced by the American Psychological Association, these podcasts will help listeners apply the science of psychology to their everyday lives.

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Your host: Kim I. Mills

Kim I. Mills is senior director of strategic external communications and public affairs for the American Psychological Association, where she has worked since 2007. Mills led APA’s foray into social media and envisioned and launched APA’s award-winning podcast series Speaking of Psychology  in 2013. A former reporter and editor for The Associated Press, Mills has also written for publications including The Washington Post , Fast Company , American Journalism Review , Dallas Morning News , MSNBC.com and Harvard Business Review .

In her 30+-year career in communications, Mills has extensive media experience, including being interviewed by The New York Times , The Washington Post , The Wall Street Journal , and other top-tier print media. She has appeared on CNN, Good Morning America , Hannity and Colmes , CSPAN, and the BBC, to name a few of her broadcast engagements. Mills holds a bachelor’s degree in biology from Barnard College and a master’s in journalism from New York University.

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Advantages and Disadvantages of Technology in Communication

Advantages and Disadvantages of Technology in Communication

Our communication has been dramatically changed by technology. Before, people communicated face-to-face or by writing letters.

Table of Contents

Today, email, text messages, social media, and video chats allow us to communicate instantly with anyone in the whole world. We have seen a profound impact on both our professional and personal lives due to this change.

Now we can work with clients, colleagues and employees in different time zones and connect with friends and family living far away.

In this article, I will write down the advantages and disadvantages of information and communication technology and discuss in details the positive and negative impacts of technology on communication.

Advantages of Communication Technology

There are lots of good effects of technology on communication, following are the few of them.

Technology advantages in communication infographic

1. Speed and time

It is possible to save both time and money through internet communication. Information can be transferred much more quickly and cheaply this way.

Contacting a business partner or relative is also faster and more efficient. Today we can send and receive instant messages and emails at any time from anywhere in the world.

Face-to-face communication has also been made possible by the internet. A number of communication tools are available, including Skype, social media sites, video conferencing, and many others

2. Instantaneous and Efficient

Technology makes it easy to find and deliver data to your employees or customers wherever they are. Instead of waiting until your employee returns to your facility to send him complex information, you can text him or email him both simple and complex information on his smartphone or tablet

High-resolution pictures and videos can be provided quickly with digital still and video cameras to help your employees complete a task.

Customers’ needs can be communicated promptly and they can receive real-time information on appointment status. Furthermore, she will be able to provide helpful feedback quickly, so you will be able to satisfy her needs as quickly as possible.

3. Allow Remote Communication

Communication over long distances is possible today just because of technology. You can communicate with people throughout the world like a universal language.

Technology gave us the ability to communicate without having to travel.

The speed and quality of communication also increase with technology. It is possible to communicate with anyone, anywhere in the world.

You can present your company’s products or services to employees and clients anywhere in the world

4. Elimination of Wires and Cables

Cables and wires are becoming obsolete due to technological advancements. Everyone wants to eliminate wires and cables from the workplace.

Cables and wires are replaced with wireless technology which leads many people to choose technology for communication. It is possible to communicate without wires and cables thanks to technology.

5. Mass Communication

It is easy to share information with a large number of people through electronic communication, like email, or even you can use social media as well.

Electronic communication is common in businesses and academic institutions to communicate with many people at once.

For example, educational institutes send notifications to parents of students at once.

Some organizations also use digital marketing to reach advertisements to hundreds and thousands of people. We couldn’t communicate as fast and easily as we do now without technology.

6. Reduced Costs and Time

It is a great advantage of technology that communication is now cheaper and faster as compared to without technology. People can save time and money while still can communicate with others.

Communication has become faster and easier thanks to technology. Lots of debates have been held over the past few decades about the future of communication and its impact.

Technology has a significant impact on communication, and it is very important for everyone especially students to study its effect and future applications.

7. Expansion of coverage areas

With technology, communication has spread to all parts of the globe, which has made it possible for the whole world to become like a small village.

Now, we can communicate with anyone around the globe in seconds like a village. Technology has removed the distance.

For example, a person in the USA can communicate with a person in China in seconds through mobile phones and emails. This all becomes possible due to advancements in technology.

These were some of the advantages of technology in communication. Now, let’s discuss the disadvantages as well.

Disadvantages of Communication Technology

There are lots of bad effects of technology on communication as well, the following are a few of them.

Technology disadvantages in communication infographic

1. Deteriorating Language

There have been dictionaries, treatises, and books written about the vocabulary and peculiarities of text messaging and online slang.

People who do not speak English natively may find this slang extremely confusing which can make it hard to comprehend.

The habit of texting and chatting online can cause people to use it even in situations where it is inappropriate or out of place. Such as in school essays or business messages.

2. Privacy Issue

Technology in communication lacks privacy which is one of its most obvious disadvantages. Mobile phones can be used as two-way microphones and cameras as well as tracking devices.

Many phones now have GPS tracking capabilities, which can be used to track a person.

Today society is really strange as we constantly have our privacy violated.

Technological advances have made it possible for hackers and others to track, monitor, and spy on people in lots of ways.

As a result of technology, communication has changed and is often done in public or semi-public, which poses a privacy concern.

Due to the fact that email, the Internet, and cell phones do not display the voice and face of the person, it is easy for them to hide behind them. Also, it makes them anonymous from others.

3. Overruling cultures

Internet has created a global village, but some cultures have consumed others as a result. For example, the way people from western countries dress, act, and behave has influenced teens from other parts of the world.

Due to this fact, lots of cultures have vanished.

4. Distraction from Real Life

You may feel lonely and left out if you are sitting next to someone who is engaged in a heated text message conversation.

People who are engrossed in their gadgets can develop tunnel vision when using technology as their primary means of communication.

As a result, thumb talkers may neglect their jobs, neglect their relationships with friends and family and drive dangerously without realizing the bad results.

5. Potential for Misunderstanding

You lose the subtleties of body language and voice inflection when you communicate over the phone, computer, or other gadgets.

A wink or all caps at the end of a jovial text can show the severity of your message, but your words can still be misconstrued. Physical conversations also provide instant clarification.

6. Lose the Art of Conversation

Our society has lost face-to-face conversation due to technology . Getting the point across is as easy as a quick telephone call or text message.

As a result of technology, there are too many distractions that make conversing difficult. By using a phone or computer, you can be completely absorbed in the conversation, which detracts from its quality.

Friends and family are often kept in touch through social media. Face-to-face communication is challenging. A person’s perfume or voice cannot be smelled or heard.

A real, face-to-face conversation can’t be substituted for this type of communication.

Conclusion on Advantages and Disadvantages of Electronic Communication Technology

Thank you for reading the complete article. As far as the final verdict is concerned, you already know the advantages and disadvantages of technology in communication. It will be wrong to say that technology is only good or only bad for communication as we normally do in conclusion. If we use technology effectively and efficiently, it can be beneficial for our communication. It can be worst as well if we use it in a bad way.

Relevant Resources:

  • Advantages and Disadvantages of Technology in Agriculture
  • Advantages and Disadvantages of Technology in Society
  • Advantages and Disadvantages of Technology in Healthcare
  • Advantages and Disadvantages of Technology in Classroom
  • Advantages and Disadvantages of Technology in Business

Ahmad Ali

Ahmad Ali (Author)

Ahmad Ali has been a technology enthusiast and writer for the past 5 years having vast knowledge of technology.

Rehmat Ullah

Rehmat Ullah (Content Reviewer)

Rehmat Ullah is a software engineer and CEO of Softhat IT Solutions. He is an expert technologist, entrepreneur, and educationist.

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More From Forbes

The role of technology in the evolution of communication.

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For as long as humans have been on this planet, we’ve invented forms of communication—from smoke signals and messenger pigeons to the telephone and email—that have constantly evolved how we interact with each other. 

One of the biggest developments in communication came in 1831 when the electric telegraph was invented. While post existed as a form of communication before this date, it was electrical engineering in the 19th century which had a revolutionary impact. 

Now, digital methods have superseded almost all other forms of communication, especially in business. I can’t remember the last time I hand wrote a letter, rather than an email at work, even my signature is digital these days. Picking up the phone is a rare occurrence too—instead, I FaceTime, Zoom, or join a Google Hangout. 

When I look back at how communication has advanced over the years, it really is quite incredible…

The Telephone 

In 1849, the telephone was invented and within 50 years it was an essential item for homes and offices, but tethering impacted the flexibility and privacy of the device. Then, came the mobile phone. In 1973, Motorola created a mobile phone which kick-started a chain of developments that transformed communication forever. 

Early smartphones were primarily aimed towards the enterprise market, bridging the gap between telephones and personal digital assistants (PDAs), but they were bulky and had short battery lives. By 1996, Nokia was releasing phones with QWERTY keyboards and by 2010, the majority of Android phones were touchscreen-only. 

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In 2007, Steve Jobs revealed the first iPhone to the world and Apple paved the way for the aesthetics of modern smartphones. Before the iPhone, “flip phones”, and phones with a split keyboard and screen were the norm. A year later, a central application store with an initial 500 downloadable ‘apps’ was launched. Currently, there are over two million apps available in the Apple App Store. 

The Internet 

Since the mid-1990s, the Internet has had a revolutionary impact on communication, including the rise of near-instant communication by electronic mail, instant messaging, voice over Internet Protocol (VoIP) telephone calls, two-way interactive video calls, discussion forums, blogs, and social networking. 

The internet has made communication easier and faster, it’s allowed us to stay in contact with people regardless of time and location. It’s accelerated the pace of business and widened the possibilities within the enterprise space. It’s allowed people to find their voice and express themselves through social media, YouTube and memes. The internet has connected and divided us like nothing before. 

As a byproduct of the World Wide Web, email was introduced to the world in 1991 (although it had been operating years before) and it has vastly changed our lives—whether for better or worse depends on your viewpoint. The first users of the messaging platform were educational systems and the military who used email to exchange information. In 2018, there were more than 3.8 billion email users —that’s more than half the planet. By 2022, it’s expected that we will be sending 333 billion personal and business emails each day. 

While email is invaluable and we can’t imagine a world without it, there are tools that are springing up that are giving email a run for its money. Take Slack (an acronym for “Searchable Log of All Communication and Knowledge”) for example, the company which launched in 2014 has often been described as an email killer . However, while Slack has become the most popular chat and productivity tool in the world used by 10 million people every day, email is still going strong. In recognition of this, Slack’s upgrades have ensured that people who still rely heavily on email are not excluded from collaboratory work. 

Photo by Austin Distel on Unsplash

Wearable Technology 

The first instance of wearable technology was a handsfree mobile headset launched in 1999 , which became a piece of tech synonymous with city workers. It gave businesspeople the ability to answer calls on the go, most importantly, while driving.

Ten years ago, the idea that you could make a video call from an item other than a phone would have been a sci-fi dream. Now, with smartwatches, audio sunglasses, and other emerging wearable technology, these capabilities are a part of our daily lives. 

Photo by Luke Chesser on Unsplash

Virtual Reality (VR) 

The next generation of VR has only been around since 2016, but it’s already shaking up communications. The beauty of VR— presence —means you can connect to someone in the same space at the same time, without the time sink and cost of travel, even if participants are on different continents. 

VR also helps to facilitate better communication. In a typical discussion, a lot of information is non-verbal communication which can be transcribed in VR. Voice tone, hesitations, head and hand movements greatly improve the understanding of the participants' emotions and intents. Plus in VR, all distractions are removed and people can be fully focused on what is happening around them. In fact, MeetinVR claims that there is a 25% increase in attention span when meeting in virtual reality compared to video conferencing. 

In addition, research suggests we retain more information and can better apply what we have learned after participating in virtual reality. 3D is a natural communication language overcoming linguistic barriers as well as technical jargon. 

5G, the 5th generation of mobile network, promises much faster data download and upload speeds, wider coverage, and more stable connections. These benefits will bring about significant improvements in communication. Instantaneous communication will be possible and those patchy frustrating video calls will be a thing of the past. 

The average 4G transmission speed currently available for our smartphones is around the 21 Mbps mark. 5G will be 100 to 1000 times faster. The Consumer Technology Association notes that at this speed, you could download a two-hour movie in just 3.6 seconds, versus 6 minutes on 4G or 26 hours on 3G. The impact of 5G will go far beyond our smartphones as it will allow millions of devices to be connected simultaneously. 

Looking ahead, there is already buzz about 6G . Although it’s still in basic research and around 15-20 years away, it’s interesting from an innovation point of view. 6G will form the framework of the connected utopia we aspire towards, and with it will come untold improvements in the speed and consistency of our communication. 

Sol Rogers

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Home — Essay Samples — Information Science and Technology — Disadvantages of Technology — The Impact of Technology on Our Lives

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The Impact of Technology on Our Lives

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Published: Jan 29, 2024

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Table of contents

Impact on communication, effects on education, influence on work and productivity, influence on health and well-being, impact on society.

  • Anderson, M., & Perrin, A. (2017, May 19). Tech Adoption Climbs Among Older Adults. Pew Research Center - Internet and Technology. https://www.pewresearch.org/internet/2017/05/17/technology-use-among-seniors/
  • Brown, A. E., & Tiggemann, M. (2016). Attractive celebrity and peer images on Instagram: Effect on women’s mood and body image. Body Image, 19, 37-43. https://doi.org/10.1016/j.bodyim.2016.09.008
  • Chen, Q., Liang, Y., & Deng, C. (2019). The effects of WeChat use on mental health among college students in China. Cyberpsychology, Behavior, and Social Networking, 22(12), 724-730. https://doi.org/10.1089/cyber.2019.0216
  • Kim, L. E., & Caine, K. E. (2014). Help-seeking behavior in the context of suicidal ideation: A study of Facebook users. Journal of Affective Disorders, 155, 49-53. https://doi.org/10.1016/j.jad.2013.10.043

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  • Technology Essay

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Essay on Technology

The word "technology" and its uses have immensely changed since the 20th century, and with time, it has continued to evolve ever since. We are living in a world driven by technology. The advancement of technology has played an important role in the development of human civilization, along with cultural changes. Technology provides innovative ways of doing work through various smart and innovative means. 

Electronic appliances, gadgets, faster modes of communication, and transport have added to the comfort factor in our lives. It has helped in improving the productivity of individuals and different business enterprises. Technology has brought a revolution in many operational fields. It has undoubtedly made a very important contribution to the progress that mankind has made over the years.

The Advancement of Technology:

Technology has reduced the effort and time and increased the efficiency of the production requirements in every field. It has made our lives easy, comfortable, healthy, and enjoyable. It has brought a revolution in transport and communication. The advancement of technology, along with science, has helped us to become self-reliant in all spheres of life. With the innovation of a particular technology, it becomes part of society and integral to human lives after a point in time.

Technology is Our Part of Life:

Technology has changed our day-to-day lives. Technology has brought the world closer and better connected. Those days have passed when only the rich could afford such luxuries. Because of the rise of globalisation and liberalisation, all luxuries are now within the reach of the average person. Today, an average middle-class family can afford a mobile phone, a television, a washing machine, a refrigerator, a computer, the Internet, etc. At the touch of a switch, a man can witness any event that is happening in far-off places.  

Benefits of Technology in All Fields: 

We cannot escape technology; it has improved the quality of life and brought about revolutions in various fields of modern-day society, be it communication, transportation, education, healthcare, and many more. Let us learn about it.

Technology in Communication:

With the advent of technology in communication, which includes telephones, fax machines, cellular phones, the Internet, multimedia, and email, communication has become much faster and easier. It has transformed and influenced relationships in many ways. We no longer need to rely on sending physical letters and waiting for several days for a response. Technology has made communication so simple that you can connect with anyone from anywhere by calling them via mobile phone or messaging them using different messaging apps that are easy to download.

Innovation in communication technology has had an immense influence on social life. Human socialising has become easier by using social networking sites, dating, and even matrimonial services available on mobile applications and websites.

Today, the Internet is used for shopping, paying utility bills, credit card bills, admission fees, e-commerce, and online banking. In the world of marketing, many companies are marketing and selling their products and creating brands over the internet. 

In the field of travel, cities, towns, states, and countries are using the web to post detailed tourist and event information. Travellers across the globe can easily find information on tourism, sightseeing, places to stay, weather, maps, timings for events, transportation schedules, and buy tickets to various tourist spots and destinations.

Technology in the Office or Workplace:

Technology has increased efficiency and flexibility in the workspace. Technology has made it easy to work remotely, which has increased the productivity of the employees. External and internal communication has become faster through emails and apps. Automation has saved time, and there is also a reduction in redundancy in tasks. Robots are now being used to manufacture products that consistently deliver the same product without defect until the robot itself fails. Artificial Intelligence and Machine Learning technology are innovations that are being deployed across industries to reap benefits.

Technology has wiped out the manual way of storing files. Now files are stored in the cloud, which can be accessed at any time and from anywhere. With technology, companies can make quick decisions, act faster towards solutions, and remain adaptable. Technology has optimised the usage of resources and connected businesses worldwide. For example, if the customer is based in America, he can have the services delivered from India. They can communicate with each other in an instant. Every company uses business technology like virtual meeting tools, corporate social networks, tablets, and smart customer relationship management applications that accelerate the fast movement of data and information.

Technology in Education:

Technology is making the education industry improve over time. With technology, students and parents have a variety of learning tools at their fingertips. Teachers can coordinate with classrooms across the world and share their ideas and resources online. Students can get immediate access to an abundance of good information on the Internet. Teachers and students can access plenty of resources available on the web and utilise them for their project work, research, etc. Online learning has changed our perception of education. 

The COVID-19 pandemic brought a paradigm shift using technology where school-going kids continued their studies from home and schools facilitated imparting education by their teachers online from home. Students have learned and used 21st-century skills and tools, like virtual classrooms, AR (Augmented Reality), robots, etc. All these have increased communication and collaboration significantly. 

Technology in Banking:

Technology and banking are now inseparable. Technology has boosted digital transformation in how the banking industry works and has vastly improved banking services for their customers across the globe.

Technology has made banking operations very sophisticated and has reduced errors to almost nil, which were somewhat prevalent with manual human activities. Banks are adopting Artificial Intelligence (AI) to increase their efficiency and profits. With the emergence of Internet banking, self-service tools have replaced the traditional methods of banking. 

You can now access your money, handle transactions like paying bills, money transfers, and online purchases from merchants, and monitor your bank statements anytime and from anywhere in the world. Technology has made banking more secure and safe. You do not need to carry cash in your pocket or wallet; the payments can be made digitally using e-wallets. Mobile banking, banking apps, and cybersecurity are changing the face of the banking industry.

Manufacturing and Production Industry Automation:

At present, manufacturing industries are using all the latest technologies, ranging from big data analytics to artificial intelligence. Big data, ARVR (Augmented Reality and Virtual Reality), and IoT (Internet of Things) are the biggest manufacturing industry players. Automation has increased the level of productivity in various fields. It has reduced labour costs, increased efficiency, and reduced the cost of production.

For example, 3D printing is used to design and develop prototypes in the automobile industry. Repetitive work is being done easily with the help of robots without any waste of time. This has also reduced the cost of the products. 

Technology in the Healthcare Industry:

Technological advancements in the healthcare industry have not only improved our personal quality of life and longevity; they have also improved the lives of many medical professionals and students who are training to become medical experts. It has allowed much faster access to the medical records of each patient. 

The Internet has drastically transformed patients' and doctors’ relationships. Everyone can stay up to date on the latest medical discoveries, share treatment information, and offer one another support when dealing with medical issues. Modern technology has allowed us to contact doctors from the comfort of our homes. There are many sites and apps through which we can contact doctors and get medical help. 

Breakthrough innovations in surgery, artificial organs, brain implants, and networked sensors are examples of transformative developments in the healthcare industry. Hospitals use different tools and applications to perform their administrative tasks, using digital marketing to promote their services.

Technology in Agriculture:

Today, farmers work very differently than they would have decades ago. Data analytics and robotics have built a productive food system. Digital innovations are being used for plant breeding and harvesting equipment. Software and mobile devices are helping farmers harvest better. With various data and information available to farmers, they can make better-informed decisions, for example, tracking the amount of carbon stored in soil and helping with climate change.

Disadvantages of Technology:

People have become dependent on various gadgets and machines, resulting in a lack of physical activity and tempting people to lead an increasingly sedentary lifestyle. Even though technology has increased the productivity of individuals, organisations, and the nation, it has not increased the efficiency of machines. Machines cannot plan and think beyond the instructions that are fed into their system. Technology alone is not enough for progress and prosperity. Management is required, and management is a human act. Technology is largely dependent on human intervention. 

Computers and smartphones have led to an increase in social isolation. Young children are spending more time surfing the internet, playing games, and ignoring their real lives. Usage of technology is also resulting in job losses and distracting students from learning. Technology has been a reason for the production of weapons of destruction.

Dependency on technology is also increasing privacy concerns and cyber crimes, giving way to hackers.

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FAQs on Technology Essay

1. What is technology?

Technology refers to innovative ways of doing work through various smart means. The advancement of technology has played an important role in the development of human civilization. It has helped in improving the productivity of individuals and businesses.

2. How has technology changed the face of banking?

Technology has made banking operations very sophisticated. With the emergence of Internet banking, self-service tools have replaced the traditional methods of banking. You can now access your money, handle transactions, and monitor your bank statements anytime and from anywhere in the world. Technology has made banking more secure and safe.

3. How has technology brought a revolution in the medical field?

Patients and doctors keep each other up to date on the most recent medical discoveries, share treatment information, and offer each other support when dealing with medical issues. It has allowed much faster access to the medical records of each patient. Modern technology has allowed us to contact doctors from the comfort of our homes. There are many websites and mobile apps through which we can contact doctors and get medical help.

4. Are we dependent on technology?

Yes, today, we are becoming increasingly dependent on technology. Computers, smartphones, and modern technology have helped humanity achieve success and progress. However, in hindsight, people need to continuously build a healthy lifestyle, sorting out personal problems that arise due to technological advancements in different aspects of human life.

essay about technology in communication

Argumentative Essay on Technology

Aji Sutarmaji

Aji Sutarmaji

Technology influences every aspect of our lives. From the way we communicate to the way we work, the impact of technology is undeniable. Writing an argumentative essay about technology offers an opportunity to explore and dissect this multifaceted subject.

In this comprehensive guide, we will take you through the steps of creating an impactful argumentative essay on technology.

Let’s try to grasp the fundamentals of this type of essay.

What is an Argumentative Essay?

An argumentative essay is a genre of writing that requires you to take a stance on a particular topic, provide evidence to support your position, and refute counterarguments. It aims to persuade the reader to adopt your point of view.

Choosing a Topic | Argumentative Essay on Technology

Selecting the right topic is the first step in creating a compelling argumentative essay. When it comes to technology, there are numerous subjects to explore:

  • Privacy Concerns in the Digital Age: Discuss the implications of surveillance and data collection in the modern world.
  • Impact of Social Media: Analyze the effects of social media on individuals and society.
  • Artificial Intelligence and Automation: Delve into the benefits and drawbacks of AI and automation in the workplace.
  • Digital Divide: Explore the disparities in technology access and its consequences.
  • Cybersecurity: Investigate the importance of safeguarding data and personal information in the digital realm.

The Essay Structure | Argumentative Essay on Technology

To present your arguments effectively, you must follow a well-structured essay format. Here’s a classic structure that works for most argumentative essays:

1. Introduction

The introduction is your opportunity to grab the reader’s attention. Start with a compelling hook related to technology and state the issue you’ll be discussing. Provide some context and background information, and conclude with a clear thesis statement that outlines your stance on the topic.

The body of your essay is where you present your arguments and evidence. Divide this section into several paragraphs, each focusing on a single point. Remember to use topic sentences to guide the reader through your essay. Let’s take the example of discussing the impact of social media on society:

  • Paragraph 1: Social Media and Communication Discuss how social media has revolutionized communication and connection among people.
  • Paragraph 2: The Influence on Mental Health Explore the potential negative effects of excessive social media use on mental well-being.
  • Paragraph 3: Fake News and Misinformation Address the issue of misinformation and its impact on society through social media.
  • Paragraph 4: Privacy Concerns Discuss the privacy implications of sharing personal information on social media platforms.
  • Paragraph 5: The Power of Social Media in Activism Highlight the positive aspects, such as its role in social and political movements.

3. Counterarguments and Refutation

To strengthen your essay, acknowledge opposing viewpoints and provide a counterargument. After presenting the counterargument, offer a compelling refutation to demonstrate the weaknesses in the opposing view.

4. Conclusion

Summarize your main points, restate your thesis, and leave the reader with a compelling closing thought. Encourage them to think critically about the topic.

Evidence and Support | Argumentative Essay on Technology

To make your argument persuasive, you need strong evidence and support for each point you make. Here are some ways to gather evidence:

  • Statistics: Utilize relevant statistics to back up your claims. For instance, if you’re discussing the impact of social media, you can cite statistics on the number of people using social platforms or the time spent on them.
  • Expert Opinions: Quote experts and scholars in the field to lend credibility to your arguments. Their insights can provide valuable support for your claims.
  • Anecdotes and Examples: Share real-life stories or examples that illustrate the points you’re making. Personal anecdotes can make your essay more relatable to the reader.
  • Research Studies: Incorporate findings from reputable research studies. These studies can offer in-depth analysis and provide a solid foundation for your arguments.

Addressing Counterarguments

To create a well-rounded argument, it’s crucial to address counterarguments. Anticipate what the opposition might say and offer a counterpoint. For example, when discussing social media’s positive impact on activism, acknowledge that some critics argue it can be a source of division. Then, provide evidence to refute this perspective.

Revise and Edit

Writing is a process, and revision is an integral part of it. After completing your initial draft, take the time to revise and edit your essay. Look for clarity and coherence, and ensure that your arguments flow logically. Pay attention to grammar and style to present a polished final product.

To Remember

Writing an argumentative essay about technology needs knowledge of essay structure and deep understanding of the topic. By following the structure, providing strong evidence, addressing counterarguments, and revising diligently, you can craft a compelling essay that engages readers and leaves a lasting impact.

As technology continues to shape our world, the need for thoughtful discourse on its effects and implications becomes increasingly important. Your argumentative essay can contribute to this ongoing conversation, shedding light on the complexities of technology in the modern age.

Argumentative Essay on Technology Example

In today’s rapidly evolving world, technology plays an extremely important role. It has become an integral part of our lives, reshaping how we work, communicate, and live. Nobody can free themselves from the influence of this. The role of technology is really indispensable for three key reasons: facilitation of communication, efficiency and automation in business, and advancement in health care and research.

Facilitation of Communication and Connectivity One of the most significant advantages of technology is its role in enhancing communication and connectivity. The rise of the internet and smartphones has revolutionized how people interact. Instant messaging, social media platforms, and video conferencing enable people from different corners of the world to stay connected effortlessly. This is particularly important for businesses that can now collaborate with partners and clients globally. In online retail business, technology, especially information technology, has made online malls increase their business transactions significantly. For example: Tokopedia made a huge number of transactions in 2019 which was around US$1.3 billion. Moreover, technology has brought distant family members closer and allowed friends to maintain their relationships across borders. In a world that increasingly values global connections, technology has proven to be indispensable.

Efficiency and Automation in Business Technology has vastly improved business operations and efficiency. The automation of tasks that once required substantial human effort has not only reduced labor costs but also minimized errors. For example, manufacturing industries now use robotic systems for repetitive tasks, increasing precision and output. In the service sector, customer relationship management software streamlines operations, providing valuable insights and enhancing customer satisfaction. This efficiency boosts profitability and competitiveness, making technology an essential element of modern business.

The importance of technology extends to the fields of healthcare and research. Medical technology has saved countless lives through advancements in diagnosis, treatment, and patient care. From cutting-edge surgical robots to telemedicine services, technology has improved the accessibility and quality of healthcare. Additionally, technology aids in scientific research by enabling complex simulations, data analysis, and collaboration among researchers worldwide. Without it, we would not have made groundbreaking discoveries or developed life-saving treatments. Technology, therefore, plays a pivotal role in improving the quality of human life.

At some points, we know that technology has negative consequences, such as privacy concerns, job displacement, and overdependence. While these concerns are valid, they do not negate the overall importance of technology. Instead, they highlight the need for responsible and ethical use of technology. For instance, privacy concerns can be addressed through regulations and user education. Job displacement, while real in some sectors, is often counterbalanced by new opportunities created by technology. Overdependence on technology can be mitigated by fostering digital literacy and promoting a balanced lifestyle. In essence, these challenges do not diminish the fundamental significance of technology but emphasize the necessity of responsible integration.

To sum up, technology is undeniably important in our modern world. It enhances communication, boosts efficiency in business, and contributes to advancements in healthcare and research. While concerns exist, they can be addressed responsibly. Embracing technology and harnessing its potential is not only inevitable but also essential for our continued progress and well-being in the 21st century. Can you live your life without technology?

See also short argumentative essay sample for middle school here.

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Aji Sutarmaji

Written by Aji Sutarmaji

Meet Aji , a seasoned baby boomer with a passion for education and communication. His experience has honed his skills to be an excellent educator and author.

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Media Technologies: Essays on Communication, Materiality, and Society

Media Technologies: Essays on Communication, Materiality, and Society

Media Technologies: Essays on Communication, Materiality, and Society

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In recent years, scholarship around media technologies has finally shed the assumption that they are separate from and powerfully determining of social life, to look at them rather as the product of and embedded in distinct social, cultural and political practices. To better examine them in this light, communication and media scholars have increasingly taken theoretical perspectives originating in science and technology studies (STS), while at the same time some STS scholars interested in information technologies have linked their research to media studies questions about their symbolic dimensions. In this volume, scholars from both fields come together to advance this view of media technologies as complex socio-material phenomena. The first four contributors address the relationship between materiality and mediation, highlighting the linkages between the symbolic and the artifactual by considering such topics as the lived realities of network infrastructure and the informational embodiment of networked knowledge. A second set of four contributors highlight media technologies as always in motion, held together through the minute, unobserved work of many. This includes examining how the meanings of media technologies came to be and the work involved to keep them alive. After each of the two sets of essays, comments by senior scholars respond to the essays and articulate overarching themes. The volume intends to initiate conversations about the state of current scholarship around media technologies, as well as identify directions for future research.

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essay about technology in communication

Essay on Technology

essay on technology

Here we have shared the Essay on Technology in detail so you can use it in your exam or assignment of 150, 250, 400, 500, or 1000 words.

You can use this Essay on Technology in any assignment or project whether you are in school (class 10th or 12th), college, or preparing for answer writing in competitive exams. 

Topics covered in this article.

Essay on Technology in 150-250 words

  • Essay on Technology in 300-400 words

Essay on Technology in 500-1000 words

Technology has become an integral part of our daily lives, revolutionizing the way we live, work, and communicate. It encompasses a wide range of tools, devices, and systems that enhance productivity, efficiency, and convenience. From smartphones and computers to advanced medical equipment and smart home devices, technology has transformed every aspect of our world.

The impact of technology is evident in various sectors, including education, healthcare, transportation, and communication. It has improved access to information, enabling faster and more efficient learning. In healthcare, technology has revolutionized diagnosis, treatment, and patient care, saving lives and improving outcomes. Transportation has become more efficient and safer with the advent of smart vehicles and navigation systems. Communication has transcended physical boundaries, connecting people across the globe instantly.

While technology brings numerous benefits, it also presents challenges. Concerns about privacy, cybersecurity, and the impact of technology on employment and social interactions have emerged. It is essential to harness technology responsibly and ethically to mitigate these challenges.

In conclusion, technology has transformed our lives, providing us with unprecedented convenience, efficiency, and connectivity. It continues to evolve and shape the world around us. As we embrace technology, we must also navigate the associated challenges and ensure that it is utilized for the betterment of society. The responsible and ethical use of technology is key to harnessing its full potential and creating a positive impact on individuals and communities.

Essay on Technology in 300-450 words

Technology has become an inseparable part of our modern lives, revolutionizing the way we live, work, and communicate. It encompasses a vast array of tools, systems, and devices that have transformed every aspect of our world. From smartphones and computers to artificial intelligence and advanced robotics, technology has brought about significant advancements and improvements in various fields.

One of the most significant impacts of technology is in the realm of communication. The advent of the internet and social media platforms has connected people from all corners of the world, enabling instant communication and global collaboration. The ability to share information, ideas, and experiences has fostered cultural exchange, expanded educational opportunities, and promoted social interactions on an unprecedented scale.

Technology has also revolutionized the business world, enhancing efficiency, productivity, and profitability. Automation and digitalization have streamlined processes, increased accuracy, and reduced human error. Organizations can now analyze vast amounts of data to make informed decisions, target specific markets, and personalize customer experiences. E-commerce platforms have opened new avenues for entrepreneurs and small businesses to reach a global customer base.

Education has also been greatly influenced by technology. Digital learning tools and online platforms have expanded access to education, making it more inclusive and flexible. Students can now engage in interactive and personalized learning experiences, access a wealth of educational resources, and collaborate with peers from around the world. Virtual reality and augmented reality technologies have also transformed the way we perceive and engage with educational content, bringing subjects to life and making learning more immersive and interactive.

The healthcare sector has witnessed remarkable advancements with the aid of technology. Medical devices, imaging technologies, and telemedicine have improved diagnosis, treatment, and patient care. Electronic health records and data analytics have enhanced efficiency and accuracy in medical processes. Moreover, wearable devices and mobile applications have enabled individuals to monitor their health, promote wellness, and access medical information easily.

While technology brings numerous benefits, it also poses challenges and concerns. Privacy and security issues have become more prevalent, as personal data is increasingly stored and shared digitally. The rapid pace of technological advancements has also raised concerns about job displacement and the widening digital divide. Moreover, over-reliance on technology can lead to sedentary lifestyles, social isolation, and addiction.

In conclusion, technology has become an integral part of our society, transforming the way we live, work, and communicate. It has brought numerous advancements and benefits across various sectors, enhancing efficiency, connectivity, and accessibility. However, it is crucial to address the challenges associated with technology, such as privacy and security concerns, job displacement, and the need for digital literacy. By harnessing technology responsibly and ethically, we can ensure that it continues to bring positive changes and improves the lives of individuals and communities around the world.

Title: Technology – The Evolution and Impact on Society

Introduction :

Technology has become an integral part of our modern lives, permeating every aspect of society. From communication and transportation to education and healthcare, technology has revolutionized the way we live, work, and interact with the world around us. This essay explores the evolution of technology, its impact on various sectors, and the challenges and opportunities it presents.

Evolution of Technology

The journey of technology can be traced back to the early inventions of the wheel, the printing press, and the steam engine. However, the rapid advancement of technology in the 20th and 21st centuries has transformed the world at an unprecedented pace. The invention of computers, the internet, and mobile devices have laid the foundation for the digital age we live in today.

The Impact of Technology on Communication

Technology has revolutionized communication, making the world more interconnected than ever before. The advent of the internet and social media platforms has transformed the way we communicate, allowing for instant global connectivity. Individuals can connect with friends, family, and colleagues across the globe through video calls, messaging apps, and social networks. Moreover, technology has facilitated the exchange of information and ideas on a global scale, fostering cultural exchange, promoting social activism, and increasing awareness of global issues.

Impact on Education

Technology has reshaped the landscape of education, providing new opportunities for learning and knowledge sharing. Digital learning tools, online platforms, and educational apps have expanded access to education, making it more flexible and inclusive. Students can engage in interactive and personalized learning experiences, access a wealth of educational resources, and collaborate with peers from different backgrounds. Additionally, technology has enabled remote learning, allowing individuals to pursue education regardless of geographical constraints. Virtual reality and augmented reality technologies have also enhanced the learning experience, bringing subjects to life and making education more immersive and engaging.

Impact on Healthcare

The healthcare sector has experienced significant advancements with the aid of technology. Medical devices, imaging technologies, and telemedicine have revolutionized diagnosis, treatment, and patient care. Electronic health records and data analytics have improved efficiency and accuracy in medical processes. Moreover, wearable devices and mobile applications have empowered individuals to monitor their health, promote wellness, and access medical information easily. The integration of artificial intelligence and machine learning has the potential to revolutionize healthcare further, enabling predictive analytics, personalized medicine, and improved patient outcomes.

Challenges and Concerns

Despite the numerous benefits of technology, it also poses challenges and concerns. Privacy and security issues have become more prevalent as personal data is increasingly stored and shared digitally. Cyberattacks, data breaches, and identity theft are growing concerns. The rapid pace of technological advancements also raises concerns about job displacement and the widening digital divide. As automation and artificial intelligence continue to advance, certain job roles may become obsolete, impacting employment rates and economic inequality. Additionally, over-reliance on technology can lead to sedentary lifestyles, social isolation, and addiction. Striking a balance between utilizing technology for its benefits while mitigating its negative impacts is crucial.

Conclusion :

Technology has transformed society, bringing unprecedented advancements and opportunities. It has revolutionized communication, education, healthcare, and various other sectors. However, it is essential to address the challenges and concerns associated with technology, such as privacy, job displacement, and the need for digital literacy. By harnessing technology responsibly and ethically, we can ensure that it continues to bring positive changes and improve the lives of individuals and communities worldwide. Technology should be seen as a tool to enhance human capabilities and foster human connections, while always striving for a balance between innovation and the preservation of humanity’s core values.

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Essay on Information Technology in 400 Words

essay about technology in communication

  • Updated on  
  • Apr 26, 2024

Essay on Information Technology

Essay on Information Technology: Information Technology is the study of computer systems and telecommunications for storing, retrieving, and transmitting information using the Internet. Today, we rely on information technology to collect and transfer data from and on the internet. Say goodbye to the conventional lifestyle and hello to the realm of augmented reality (AR) and virtual reality (VR).

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Also Read: Essay on Internet

Scientific discoveries have given birth to Information Technology (IT), which has revolutionized our way of living. Sudden developments in technology have given a boost to IT growth, which has changed the entire world. Students are taught online using smartboards, virtual meetings are conducted between countries to enhance diplomatic ties, online surveys are done to spread social awareness, e-commerce platforms are used for online shopping, etc.

Information Technology has made sharing and collecting information at our fingertips easier. We can learn new things with just a click. IT tools have enhanced global communication, through which we can foster economic cooperation and innovation. Almost every business in the world relies on Information Technology for growth and development. The addiction to information technology is thriving throughout the world.

Also Read: Essay on 5G Technology

  • Everyday activities like texting, calling, and video chatting have made communication more efficient.
  • E-commerce platforms like Amazon and Flipkart have become a source of online shopping.
  • E-learning platforms have made education more accessible.
  • The global economy has significantly improved.
  • The healthcare sector has revolutionized with the introduction of Electronic Health Records (EHR) and telemedicine.
  • Local businesses have expanded into global businesses. 
  • Access to any information on the internet in real-time.

Also Read: Essay on Mobile Phone

Disadvantages

Apart from the above-mentioned advantages of Information Technology, there are some disadvantages also.

  • Cybersecurity and data breaches are one of the most important issues.
  • There is a digital divide in people having access to information technology.
  • Our over-relying attitude towards the IT sector makes us vulnerable to technical glitches, system failures and cyber-attacks.
  • Excessive use of electronic devices and exposure to screens contribute to health issues.
  • Short lifecycles of electronic devices due to rapid changes in technological developments.
  • Challenges like copyright infringement and intellectual property will rise because of ease in digital reproduction and distribution.
  • Our traditional ways of entertainment have been transformed by online streaming platforms, where we can watch movies and play games online.

The modern world heavily relies on information technology. Indeed, it has fundamentally reshaped our way of living and working, but, we also need to strike a balance between its use and overuse. We must pay attention to the challenges it brings for a sustainable and equitable society.

Also Read: Essay on Technology

Paragraph on Information Technology

Information Technology (IT) sector is considered as the backbone of the digital work. It drives innovation, connectivity, and efficiency in almost every business across the world. Technological developments have transformed our way of living. Information technology was initially established as a software system to assist businesses in smooth functioning. Today, the global economies heavily rely on this sector. The IT sector facilitates instant communication, supports businesses with data analytics and automation, and provides us with an ocean of information. Its impact on education, healthcare, entertainment, etc. has significantly changed our way of living. The IT sector is a dynamic and influential force and continues to drive progress.

Also Read: Essay on Wonder of Science

Short Essay on Information Technology

Check out the short essay on information technology from below:

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Ans: Information technology is an indispensable part of our lives and has revolutionized the way we connect, work, and live. The IT sector involves the use of computers and electronic gadgets to store, transmit, and retrieve data. In recent year, there has been some rapid changes in the IT sector, which has transformed the world into a global village, where information can be exchanged in real-time across vast distances.

Ans: The IT sector is one of the fastest-growing sectors in the world. The IT sector includes IT services, e-commerce, the Internet, Software, and Hardware products. IT sector helps boost productivity and efficiency. Computer applications and digital systems have allowed people to perform multiple tasks at a faster rate. IT sector creates new opportunities for everyone; businesses, professionals, and consumers.

Ans: There are four basic concepts of the IT sector: Information security, business software development, computer technical support, and database and network management.

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Technology and Communication Connection: Benefits and Shortcomings Essay

  • To find inspiration for your paper and overcome writer’s block
  • As a source of information (ensure proper referencing)
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McLuhan’s theories arose from the inquiries the logician received to systematically back his media studies (Logan, 2007). The premise analyses four occurrences cooperative to all media and human interactions, specifically to enhance, retrieve, reverse and obsolesce. The innovative structure of media may progress or accelerate the present form of communication, portraying several advantages. It may also repeal its unique characteristics when pushed to new dimensions.

The new forms sometimes acquire characteristics from prior forms of communication and repossess earlier forms of services. Finally, it may lead to the total annihilation of previous forms, leading to their desertion (Poster, 2010). For example, a cell phone may enhance voice connections, reverse controls, retrieve infancy howling, and make the handset radically obsolesce.

The theorist saw culture as technical transformations, which could be easily personalized due to lack of self-sufficiency. Technologies manipulate the way man thinks, work, and share, thus prejudicing their discernment and understanding of information (Lawson, 2004). The materialization of new technology is often accompanied by emotional, material and social effects in the expansive humanity. McLuhan concludes that we create machinery, which in turn influences our etiquette.

Communication media circled from verbal to print in the early 60s, as TV and radio stretched the reach of addressees. This new association brought different societies together, forming prevalent and shared backgrounds. This theory may be used currently in decision making to determine the attainment of profits, or predict changes in an institution linking human interactions.

The society can thus organize and illustrate the new medium or expertise before it presents any alterations in routine. The relationship of technology and communication typifies both the benefits and shortcomings that new machinery provides.

Technological determinism has two magnitudes related to the elemental attributes of technology that do not permit human alterations and a low determinism which may consent human choice and modifications (Lawson, 2004). This emphasizes the relationship between the densities of society and how it influences the forces of expertise.

A HRO is a group which has effectively managed to shun disasters in the highly hazardous environment which characterizes the modern setting. Multipart processes arise in different organizations, apart from the routine procedures which necessitate watchful and unswerving procedures (Dyer & Ericksen, 2004).

Thriving organizations thus continue to reinvent themselves and streamline the response institutions to contain any arising misfortunes. Canadian manufacturers and exporters is an example of a HRO in Canada, depicted in its building of a competitive business setting by providing significant and well-timed capacity (Canadian manufacturers and exporters, 2009)

Safety records do not depend on fortuity, but in an institution’s efficacy in dealing with complex perilous technologies. There are several directorial structures which go beyond the usual traditional hierarchies of decision making to let the personnel make their coherent resolutions based on personal viewpoints. There are instances of unsatisfactorily assessments which may receive condemnation, but advantageous decisions are visibly honored. Everyone thus feels part of the group thus avoiding strict schedules which may fashion monotony.

Individuals standardize themselves into different patterns depending on the customary conditions, rather than the typical one-structured system of organizations (Pool,). Such organizations change their forms from hierarchical to mutually respectful depending on the position.

The organizations stress own learning, thus avoiding the fixed points where instructions are precisely specified. Slip-ups are not punished when a person originally had intentions of performing a positive deed, as it may demoralize employees and fail communication channels owing to the preset instructions.

Engagement in the creation of services requires apt consideration, judging by the accidents that harm the repute of various organizations. Economic barriers have extreme effects in the running of the organization, alongside the appreciation of the Canadian dollar (Myers, 2008).

Another test is to generate more innovators in order to solve common consumer problems and develop their livelihood standards. Competitive pressures affect how the group would create and retain their operation in the innovation of novel technology which ensures the sustainability of the HRO.

Canadian manufacturers and exporters (2009). Dare to compete champions meet their challenges head on… Canadian manufacturers and exporters. Web.

Dyer, L. & Ericksen, J. (2004). Toward a strategic human resource management model of high reliability organization performance . Center for advanced human resource studies. Web.

Lawson, C. (2004). Technology, technological determinism and the transformational model of technical activity . Rough draft. Web.

Logan, R. (2007). The 14 messages of new media . Media shift: philosophy. Web.

Myers, J. (2008). Is there a future for manufacturing in Canada? Canadian manufacturers & exporters. Web.

Pool, R. (1997). Beyond engineering: how society shapes technology . New York: Oxford University Press US.

Poster, M. (2010). “McLuhan and the cultural theory of media”. Media tropes ejournal, Vol. ii, No. 2, 1-18.

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IvyPanda. (2018, May 11). Technology and Communication Connection: Benefits and Shortcomings. https://ivypanda.com/essays/communication-and-technology/

"Technology and Communication Connection: Benefits and Shortcomings." IvyPanda , 11 May 2018, ivypanda.com/essays/communication-and-technology/.

IvyPanda . (2018) 'Technology and Communication Connection: Benefits and Shortcomings'. 11 May.

IvyPanda . 2018. "Technology and Communication Connection: Benefits and Shortcomings." May 11, 2018. https://ivypanda.com/essays/communication-and-technology/.

1. IvyPanda . "Technology and Communication Connection: Benefits and Shortcomings." May 11, 2018. https://ivypanda.com/essays/communication-and-technology/.

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1.  cfp: the workshop on e-business (web 2024) - ai innovations in e-business: exploring trends, challenges, and prospects.

The Workshop on e-Business (WeB) 2024 - AI Innovations in e-Business: Exploring Trends, Challenges, and Prospects Call for Papers Conference Date: December 14, 2024  Conference Website:  http://2024.ebizworkshop.org/                                          

(in conjunction with International Conference on Information Systems) The Workshop on e-Business (WeB) is a prominent annual one-day event focused on e-Business and e-Commerce. It is held in conjunction with the International Conference on Information Systems (ICIS) and organized by the Association for Information Systems (AIS). The theme for WeB 2024 is "AI Innovations in e-Business: Exploring Trends, Challenges, and Prospects." This workshop aims to provide an open platform for global e-Business researchers and practitioners to share current research, explore new ideas, discuss successes and lessons learned, identify key challenges, and collaboratively shape the future of e-Business.  We invite original research articles covering a wide range of topics relevant to consumers, businesses, industries, and governments, addressing both technical and strategic issues. For instance, research might explore consumer behavior analytics, personalized marketing strategies, and the impact of AI on customer experience and satisfaction. For businesses, articles could investigate the integration of AI in supply chain management, operational efficiency, and decision-making processes. Industry-focused research might examine AI-driven innovations, competitive advantages, and industry-specific applications of AI technology. Government-related topics may include AI's role in public service delivery, policy-making, regulatory challenges, and the ethical implications of AI in governance. We encourage submissions that delve into these diverse areas, offering new insights, practical applications, and theoretical advancements in the field of e-Business.

Research topics may include, but are not limited to:

  • Digital Transformation
  • Artificial Intelligence Enabled Business Applications
  • Social, Ethical, Policy, and Privacy Issues Related to e-Business
  • Mobile Business and Applications
  • Innovative e-Business Models for Crisis Management
  • Digital Product Design and Customer Experience
  • The Ethical and Social Implications of Generative AI for e-Business
  • Enhancing Digital Product Design and Customer Experience Through AI
  • Implementing AI for Fraud Detection and Prevention
  • Exploring the Ethical and Social Impacts of AI in e-Business
  • Technology Applications in revolutionizing Financial Reporting and Analysis
  • Leveraging Technology for Sustainable Business Practices

Submission Guidelines:

All papers must be submitted online via the EasyChair ( https://easychair.org/conferences/?conf=web2024 ), and will undergo blind reviews. We solicit both completed research and research-in-progress submissions. Complete research papers should be no more than 12 pages in length, including abstract, figures, tables, and references. Research-in-progress papers should not exceed 7 pages.

All texts (excluding title and section headings) must be in 12-point Times New Roman font. The paper must be single-spaced with 1-inch margin. Submission file formats are PDF and Microsoft Word. The first page of the paper should include the title and the abstract. Please do not disclose any author information in the manuscript. Authors of the accepted papers will present their work in the workshop.

Post-conference Publication:

With the authors' consent, accepted conference papers will be published as a Lecture Notes in Business Information Processing (LNBIP) by Springer.

Papers accepted by WEB2024 will have the opportunity to be published in a special issue of a leading academic journal. The detailed information will be available soon.

Organizing Committee

Honorary Chairs:

  • Hsinchun Chen, University of Arizona, USA
  • Michael J. Shaw, University of Illinois at Urbana-Champaign, USA
  • Andrew B. Whinston, University of Texas at Austin, USA
  • Benn Konsynski, Emory University, USA

Conference Co-Chairs: 

  • Manlu Liu, Rochester Institute of Technology, USA
  • Zhe "Jay" Shan, Miami University, USA
  • Ali Tosyali, Rochester institute of Technology, USA
  • Nichalin Summerfield, UMass Lowell , USA

Advisory Committee: 

  • Kenny Cheng, University of Florida, USA
  • Ming Fan, University of Washington, USA
  • Karl Lang, City University of New York, Baruch College, USA
  • Jennifer Xu, Bentley University, USA
  • Han Zhang, Georgia Institute of Technology, USA
  • Bin Zhu, Oregon State University, USA

Ali Tosyali, PhD

Assistant Professor of MIS

RIT Saunders College of Business

https://www.rit.edu/directory/atbbu-ali-tosyali

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Conferences & events, ieee globecom 2024: ieee global communications conference 2024.

IEEE ComSoc Portfolio Event

8 - 12 December 2024

Call for Technical Papers Deadline

1 August 2024

Cape Town South Africa

IEEE GLOBECOM 2024 - IEEE Global Communications Conference (GLOBECOM) is one of the IEEE Communications Society’s two flagship conferences dedicated to driving innovation in nearly every aspect of communications. Each year, more than 3000 scientific researchers and their management submit proposals for program sessions to be held at the annual conference. After extensive peer review, the best of the proposals are selected for the conference program, which includes technical papers, tutorials, workshops and industry sessions designed specifically to advance technologies, systems and infrastructure that are continuing to reshape the world and provide all users with access to an unprecedented spectrum of high-speed, seamless and cost-effective global telecommunications services.

The 2024 IEEE Global Communications Conference (GLOBECOM) will be held in the warm and wonderful city of Cape Town, South Africa, from 8 to 12 December 2024. Themed “Intelligent Communications for Shared Prosperity” this flagship conference of the IEEE Communications Society will feature a comprehensive high-quality technical program including 13 symposia and a variety of tutorials and workshops. IEEE GLOBECOM 2024 will also include an attractive Industry program, with keynotes and panels from prominent research, industry and government leaders, business and industry panels, and vendor exhibits.

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    With the authors' consent, accepted conference papers will be published as a Lecture Notes in Business Information Processing (LNBIP) by Springer. Papers accepted by WEB2024 will have the opportunity to be published in a special issue of a leading academic journal. The detailed information will be available soon. Organizing Committee . Honorary ...

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