business planning in tourism

How to Write a Tourism Business Plan

by Bryan | Jul 10, 2023 | Destination Marketing

a person writing a business plan on a computer

Starting a tourism business can be an exciting venture, but it’s vital to have a solid business plan in place. Your business plan will serve as a blueprint for your business, outlining your goals, strategies, and financial projections. Here’s a step-by-step guide on how to write a tourism business plan.

Step 1: Executive Summary

Start with an executive summary, which provides a snapshot of your business.
It should include your business name, location, and a brief description of the services you offer.
This section should also highlight your unique selling proposition – what sets your tourism business apart from the competition.

Step 2: Business Description

Provide detailed information about your tourism business.
Describe your target market, the types of tours or services you’ll offer, and your business structure (e.g., sole proprietorship, partnership, corporation).
Also, discuss any partnerships with local businesses or organizations that will enhance your offerings.

Next up is the market analysis.

Step 3: Market Analysis

This section requires research into the tourism industry in your area.
Identify your competitors and analyze their strengths and weaknesses.
Understand your target customers – their preferences, behaviors, and what they value in a tourism experience.

After understanding your market, it’s time to outline your organization and management structure.

Step 4: Organization and Management

Outline your team structure..

Include the roles and responsibilities of each team member, and provide brief bios if possible.
If you’re a sole proprietor, describe any outsourced roles (like accounting or marketing).

Step 5: Services or Products

Detail the services or products your tourism business will offer.
Whether you’re offering guided tours, travel planning, or other tourism-related services, make sure to describe each offering clearly.
Explain the benefits of your services and how they meet the needs of your target market.

Finally, let’s talk numbers in your financial projections.

Step 6: Financial Projections

This section should provide a clear picture of your business’s financial outlook.
Include sales and revenue projections, a budget, a break-even analysis, and a projection of your cash flow.
These figures will be crucial when seeking funding or investment for your tourism business.

people walking outside at a tourism location

Why do I need a business plan for my tourism business? A business plan helps you understand your business better, assists in securing funding, and serves as a roadmap for your business’s growth. A company overview is important in the travel and tourism industry. How long should my business plan be? The length of a business plan can vary significantly depending on the size and complexity of the business. However, typically, a business plan ranges from 20 to 50 pages. Who should write the business plan? As the successful business owner, you are the best person to write the business plan. However, you can also hire a professional business plan writer or use business plan software. How often should I update my business plan? It’s a good idea to update your business plan at least once a year or whenever significant changes occur in your business or industry. What if I’m starting a small tourism business and don’t have a team yet? That’s perfectly fine. In your organization and management section, simply focus on your role and any outsourced functions. Do I need to include all these sections in my business plan? Yes, each section plays a critical role in providing a comprehensive view of your business. However, the depth of detail in each section can vary based on your specific business. Can I use my business plan to secure funding? Absolutely. Investors and lenders will often request to see a business plan to understand the viability and potential of your business. A well-crafted business plan is crucial for the success of your tourism business. By following this guide, you’ll be well on your way to creating a comprehensive and effective business plan.

Best Practices when Writing a Tourism Business Plan Template

Writing a business plan for a tourism business involves several best practices that can increase the likelihood of your venture’s success. Here are some key points to consider:

1. Be Clear About Your Business Idea:

Define your tourism business concept clearly.
Specify the type of services you will provide, such as guided tours, travel planning, or accommodation booking.

2. Conduct Thorough Market Analysis:

Identify your target audience and understand their needs and preferences.
Analyze your competitors, their offerings, strengths, and weaknesses.

3. Create a Unique Selling Proposition (USP):

Determine what sets your tourism business apart from competitors.
Your USP could be unique tour packages, superior customer service, or partnerships with local businesses.

4. Detail Your Marketing Strategy:

Develop a marketing and sales strategy to attract and retain customers.
This could involve online advertising, social media promotion, collaborations with local businesses, or special offers for repeat customers.

5. Plan Your Operations:

Outline how your business will operate on a day-to-day basis.
Include details about logistics, staff requirements, equipment needed, and any regulatory compliance issues.

6. Develop a Financial Plan:

Prepare a detailed financial plan, including revenue projections, budget, and break-even analysis.
This section is crucial if you’re seeking investment or loans.

7. Review and Revise Regularly:

A business plan should not be a static document. Review and update it regularly to keep it aligned with your current business situation and future goals.

Remember, your business plan is not just a document for potential investors or lenders; it’s also a roadmap for your business, guiding your decisions and strategies. By adhering to these best practices, you can create a robust business plan that sets your tourism business up for success.

Company Updates
Customer Spotlight
Destination Marketing
Digital Signage
Employee Engagement
Internal Communications
New Features
Newsletters
Product Updates
Touch Kiosks
Visitor Information

Thank you! Your Download Should Begin Automatically.

Email Address

Organisation

Phone Number

Industry Industry Travel & Tourism Smart City Education Workplaces Industry Agnostic Others

How to Create a Business Plan for Your Tour or Travel Company

Do you have the next great tour business or travel company idea, but don’t know how to turn it into reality? You’ve found your niche and even come up with the best tour company name ever, but who do you tell and how do you get started?

Why your tour company needs a business plan.

We’ve previously covered topics on how to build your business, but one beneficial, even crucial, practice before you start is to write up a small business plan, one that compiles all the important aspects of your brand in a single 15-20 page document. Having a simple tourism business plan will help you plan for the future and even discover new things about your brand.

Whether you’re a young entrepreneur building a tour startup in search of investors, or you’re an established tour operator looking to better understand your business and take it to the next level, a tour operator business plan can help guide you in the right direction.

The Benefits of a Business Plan

As mentioned above, a tour company business plan is a document that outlines all the important aspects of your tour business. From your company goals and objectives, to your team members, and even your financial statements, a business plan is an effective tool for analyzing the ins and outs of your business.

It is the ultimate document used to convince investors and lenders to support your tour company. If you’re not looking for investors, writing a simple business plan for your tour business is still useful practice to align the leaders in your company, discover any shortcomings you might have missed, and plan for future growth.

How to Create a Tourism Business Plan

Now that you understand why having a small business plan is important, you’re probably wondering how to write one. You can use a business plan template, but it’s good to know why you’re including the information it asks for. It’s also acceptable to cater the content of your business plan to suit your unique company, but there are certain sections that investors expect to see, making them beneficial for you to include.

Here is what you need to include in your company’s business plan:

Executive Summary

One of the most important sections of your business plan will be your executive summary, which serves as a high-level overview of your business, providing highlights of the fundamentals of your brand.

You’ll notice that most, if not all, of the topics covered within your executive summary will have their own dedicated section later on in your business plan. Because the executive summary is typically limited to a single page, leave the nitty-gritty details for their respective sections and use the executive summary as a way to simply introduce the topics to your reader.

Executive summary topics:

What is your business and what does it do? Do you host walking tours or provide bicycle rentals? Are you a tour guide or do you run a themed hotel experience? Give the reader a clear understanding of your business concept.
What are your business goals and where do you envision your company in the future? How do you want to see your business grow?
What makes your business different from your competitors? Whether you’re renting out a specific product like Segways or providing a service like guided tours, discuss what sets you apart from (and makes you better than) similar businesses in your industry.
Who is your target audience? Who are you selling to and why are they interested?
What is your marketing strategy? How do you plan to connect with and convert your customers?
What is your current financial state? What is your projected financial state?
What is the purpose of your business plan? Are you looking to secure investors and/or lenders? If so, how much are you asking for? You won’t need to discuss this if your business plan is strictly for your own planning purposes.
Who is on your team, what are their job titles, and what do they do?

Again, like your business plan as a whole, not all of the topics listed above may be applicable to your business or your specific needs, so include only what you see fit.

Company Overview

Your company overview should give your reader a detailed understanding of who you are and what you do. This includes technical topics like your business description, structure, and model, but should also cover the heart and soul of your company. That is, not only what you do, but why you do it. Developing your brand story is an important step to branding in the travel and tourism industry .

What is it about running a bungee jumping business, wine tasting tour, or spelunking course that inspires you? What is your company’s mission, vision, purpose, and USP (unique selling proposition)? What are your business goals and objectives, both short-term and long-term? Defining these aspects of your business helps readers, whether investors or your own employees, connect with your business at a deeper level.

Market Analysis

Another important section to include in your business plan for your tour company is a detailed market analysis. Even if you’re creating your business plan for internal use only, conducting market analysis and research is an excellent way to gauge your position within your industry, identify areas of concern, and create an effective marketing strategy using the 7 Ps of Travel and Tourism Marketing .

Things to consider in your market analysis include your target market and demographic, whether your marketing strategy is aligned with your target market, where you want to position yourself in the industry in relation to your competitors, and where you have room to improve.

Try conducting a SWOT analysis for your tour business to explore your:

Strengths – what do you do well?
Weaknesses – what could you do better?
Opportunities – are there gaps in your industry that you can take advantage of?
Threats – what external factors affect your chance of success?

Team Summary

Use your team summary section to outline the leaders and key players in your tour company. An organizational chart works well to display this information and will usually explore members of management and other key personnel, their job titles, and their roles and responsibilities. Be sure to address how each person plays/will play an integral role in the success of your tour business or travel company.

Even if your business is very small or you run a sole proprietorship, it’s still worth including a team summary section so that potential investors can get to know who they’re investing in. A team summary adds a human element to your business plan and can help build your readers’ confidence by showing them that they can trust the leaders (even if it’s just you) to bring the company to success.

Financial Plan

Discuss your finances. What is your current financial state, what is your future financial projection, and how do you plan on getting there? If you’re looking for an investment, how much do you need? Include relevant documents, paperwork, statements, calculations, etc. to back up the numbers you’re sharing.

Marketing Plan

Needless to say, tour marketing is one of the most important aspects of your tour business.

Your business plan should have a detailed marketing strategy and promotional tactics, including pricing strategy, advertising channels, and innovative tactics. It should also leverage social media and other tourism-related technology to reach your target market effectively.

Your Business Plan Can Set You Up For Success

Investing the time up front to create a simple business plan for your tour company is worth the effort, and is crucial to becoming a successful tour operator. Going into anything without a plan can be risky, and starting a tour business is no different.

Once you know how to write a business plan and understand the main components that make one effective, you’ll have an invaluable tool for securing investors and planning your company’s growth in the competitive tourism and travel industry. There’s really no better time than now, so go out there, write a killer business plan, and start the tour business of your dreams .

Written By | Edward Nieh

Edward Nieh is a freelance writer and copy editor working across multiple mediums for clients from various industries. He has a degree in creative writing with a focus on screenwriting for feature films.

Previous Article How Tourism's Recovery is Empowering Women Worldwide

Next Article 8 Revenue-Generating Tourism Rental Ideas for 2024 (Updated)

Articles , Increase Online Bookings , Tourism Trends

17 innovative tourism business ideas and trends for 2024.

Articles , Increase Online Bookings , Marketing Strategies

Your marketing mix: the 7 ps of travel and tourism marketing.

Articles , Increase Online Bookings , Tourism Best Practices

Advantages and disadvantages of online travel agencies (otas), search the blog.

All Categories
Tourism Best Practices

GET STARTED

Sign-up for a free demo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmo tempor incididunt ut labore et dolore magna aliqua.

Schedule A Demo

Step-by-step guide to creating a tour operator business plan [template included]

By Kevin Tjoe — 13 Jan 2022

Business plan Business set-up

Updated July 2023 – Ready to take the plunge and launch that tour company or adventure travel business you’ve been envisioning? Before you start welcoming guests, the best first step is always to build a detailed business plan.

A tour operator business plan is more than just a formality; it is the compass that will navigate your business’s journey. A well-structured business plan for a tour operator provides the framework for transforming your vision into a thriving and sustainable business. It will help you clarify your goals, streamline your operations, and make informed decisions.

Let’s explore the immense value of a clear tour operator business plan as well as the most important elements to consider in this comprehensive document.

Why create a business plan?

Crafting a business plan allows you to lay the groundwork for your tour operator business effectively. Whether you plan to help travelers make travel plans or to provide amazing tourism experiences, your business plan will serve a couple of key purposes:

You can hit the ground running with a plan in place, and goals to work towards in the long term.
You’ll have a quality business case to use if you’re applying for loans or grants.
You can point your start-up resources, such as cash flow and staff, where they’ll provide the most benefit. This is particularly important if you’re starting with a tight budget.
You’ll also have a ‘roadmap’ to help you navigate through the inevitable challenges, obstacles, and surprises in business!

Key elements of a tour operator business plan

In order to understand how to set up a tour operator business, you’ll first need to learn the key elements of a tour operator business plan.

How to set a tour operator business plan

1. Business overview

This section of your tour operator/ tour agency business plan provides a holistic snapshot of your company, offering readers a clear understanding of your business’s identity. Ideally, it should include the following:

Business Name: Your business name should resonate with your target audience, conveying the essence of your offerings and the unique experiences you promise to deliver. Ensure it is memorable, evocative, and future-proof.
Location: Detail the physical location of your tour operator business. Your location can influence your target market and the types of tours you can offer. Be specific about your base of operations and, if applicable, mention any satellite offices or future expansion plans.
History: Describe the story behind your tour company’s inception. Share the passion and inspiration that sparked your journey into the travel and tourism industry, and ensure that it aligns with your brand values.
Ownership Structure: Clarify the legal structure of your tour operator business. Are you a sole proprietorship, a partnership, a limited liability company, or a corporation? Describe the ownership arrangement and highlight the key stakeholders involved in the venture.
Assets and Debts: Provide an overview of your company’s assets and debts. This includes tangible assets such as vehicles, equipment, and office space, as well as intangible assets like intellectual property and brand equity. If applicable, disclose any outstanding debts or financial obligations that may impact your business’s financial health and ability to grow.

2. Market analysis

Start by defining your target market. Are you catering to adventure-seeking travelers, history enthusiasts, or nature lovers? Consider their demographics, interests, and spending behavior. Research industry trends and analyze competitors to gain insights into their strengths and weaknesses. This will help you identify opportunities and potential gaps in the market that your business can fill.

In addition, study the external factors that could impact your business, such as seasonal fluctuations, economic conditions, and any regulatory requirements specific to the tourism industry.

3. Tour offerings

Crafting compelling and diverse tour offerings is at the heart of your tour operator business. Consider the unique experiences and attractions your target market seeks. Develop a range of tour packages that cater to different preferences and budget levels.

Your tours should not only showcase the best of the destination but also provide memorable and immersive experiences. Whether it’s organizing guided city tours, thrilling adventure expeditions, or cultural explorations, your offerings should reflect your passion for travel and your commitment to creating unforgettable memories for your customers.

Use your tour operator/ tour agency business plan to emphasize what sets your tours apart from the competition. Whether it’s exclusive access to hidden gems, knowledgeable guides, or sustainable practices, highlight the value that customers will gain from choosing your services.

4. Marketing strategy

Successful businesses have strong brands, so your business plan should set out branding guidelines . Consider the following key elements when coming up with a strategy that will guide how you should start marketing your tour business:

Branding Guidelines: Outline your branding guidelines, including your brand’s visual identity, mission statement, core values, and brand voice. Emphasize consistency across all touchpoints, from your website and social media platforms to your tour brochures and customer interactions.
Advertising Channels: Identify the advertising channels that best align with your target audience and budget. Consider a mix of online and offline channels to reach potential customers effectively. Online channels may include pay-per-click (PPC) advertising, display ads, and sponsored content on travel websites. Offline channels could involve partnering with local travel agencies, and tourism boards, or participating in travel trade shows and events.
Social Media Channels: Social media is a powerful tool for connecting with travelers and building a loyal community around your brand. Engage users with captivating visual content, compelling storytelling, and interactive posts that evoke a sense of wanderlust. Utilize platforms like Instagram, Facebook, Twitter, and YouTube to share breathtaking photos, behind-the-scenes glimpses, and testimonials from satisfied customers.
Customer Reviews and Testimonials: Encourage satisfied customers to share their stories and feedback on platforms like Google Reviews, TripAdvisor, and your website. Positive reviews build credibility and serve as powerful social proof, enticing potential travelers to choose your tours with confidence. Respond promptly and graciously to all reviews, demonstrating your commitment to customer satisfaction.

Content Marketing: Create valuable and informative content that educates travelers about your destination, highlights unique aspects of your tours, and offers travel tips and insights. Utilize blog posts, videos, podcasts, and downloadable guides to establish your tour operator business as a trusted authority in the travel industry.
Partnerships and Collaborations: Consider strategic partnerships with complementary businesses in the travel and hospitality industry. Collaborate with local hotels, restaurants, and activity providers to create enticing package deals that appeal to travelers seeking a holistic experience. This is especially important if you are considering creating an international travel agency business plan, as collaborations can help broaden your reach.

5. Operations and management

The operations and management section of your tour operator business plan delves into the practical aspects that keep your business running smoothly and efficiently. This nitty-gritty exploration ensures that every aspect of your tour company is well-organized, legally compliant, and focused on delivering exceptional experiences to your customers.

Here are the key components to include in this section:

Business and Legal Structure: Clearly outline your chosen business and legal structure. Whether you are operating as a sole proprietorship, a partnership, a limited liability company (LLC), or a corporation, this information provides a framework for your business’s governance and responsibilities.
Risk Management and Workplace Health & Safety Plans: As a tour operator, the safety and well-being of your guests are paramount. Detail your risk management procedures and workplace health & safety plans to mitigate potential hazards and ensure a secure experience for travelers. Assess the risks associated with different tours and activities, develop contingency plans, and implement safety protocols that align with industry best practices.
Terms and Conditions: Craft comprehensive and transparent terms and conditions for your tour offerings. Clearly communicate cancellation policies, refund procedures, and any limitations or requirements for participants.
Staff Scheduling and Training: Outline your staff scheduling procedures to ensure smooth operations and optimal customer service. Consider investing in staff training programs that equip your team with the knowledge and skills to offer insightful commentary, excellent customer care, and handle unforeseen situations professionally. Furthermore, you can optimize the utilization of Full-Time Equivalent (FTE) tool to help you gauge the potential productivity of your staff and business.
Reservation System: In the digital age, a robust and secure reservation system like Rezdy is vital for streamlining your booking process for both you and your customers. Invest in a reliable booking software that allows real-time availability updates, secure payment processing, and automated customer confirmations.

Distribution Channels and Partnerships: Consider the distribution channels that will help grow your bookings and expand your market reach. Will you collaborate with online travel agencies (OTAs) or travel agents to promote your tours? Explore partnerships with local businesses, such as hotels and restaurants, to create enticing package deals.
Customer Relationship Management (CRM): A well-organized CRM system enables you to build lasting relationships with your customers. Implement CRM software to keep track of customer interactions, preferences, and feedback. Personalize your marketing efforts and start building customer loyalty through targeted promotions and personalized offers.

6. Financial plan

The financial plan is a key component of your tour operator business plan. It outlines your revenue streams, costs, and projected financial performance over time. A well-structured financial plan demonstrates the viability of your business and helps you secure funding if needed.

Start by estimating your startup costs, including equipment, licenses, marketing, and initial staff training. Calculate the expected cash flow, factoring in the seasonality of the tourism industry. Identify the pricing strategy for your tours, ensuring that it covers your expenses while remaining competitive in the market.

Create financial projections for at least the first three to five years, considering both conservative and optimistic scenarios. This will enable you to anticipate potential challenges and make informed decisions that will help you with growing your tour business.

Remember to regularly review and update your financial plan as your business progresses. Monitoring actual financial performance against projections will help you make timely adjustments and stay on track towards achieving your business goals.

Ready to start building your business plan as a tour operator?

Download the free all-in-one checklist for easy reference.

Getting your tour business off the ground

Now that you have an effective business plan in place, it’s important to ensure your business has the right software.

Online booking software for tour operators like Rezdy is designed to equip your business for success. It includes multiple features integrated into the system, which allows you to reduce your overall admin duties. Some of these tools include real-time availability to avoid double bookings, automatic customer updates and reminders, and secure payment processes.

Furthermore, Rezdy also offers a channel manager platform that connects your business to thousands of resellers instantly. Joining Rezdy Marketplace is as simple as listing your products and setting your commission rates. From there, you can let resellers on the platform promote and sell your services to their customers.

Set your business up for success with Rezdy

Set your business up for success with a FREE 21-day trial or alternatively, book a demo to learn more about Rezdy and our products!

If you enjoyed this article then make sure to follow the Rezdy blog . There are a lot of marketing tools and tour operator tips designed with businesses like yours in mind.

Enjoy a 21-day free trial to take a look around and see if we are a good fit for your business.

No obligations, no catches, no limits, nada

Business Operations

How to build the perfect tour itinerary: a step-by-step guide

Supplier Management Strategies for Streamlining Tourism Business Operations

The benefits of cultivating a remarkable online reputation in the tourism industry

Your Passport to Success: A Comprehensive Guide to Launching a Tourism Business

Published: July 13, 2023
By: Yellowbrick

Spotting the Opportunity

Carving your unique niche, constructing a comprehensive business plan, arranging the financial framework, jumping through legal hoops, crafting a magnetic brand, building a strong online presence, launching and marketing your venture, splash your unique colors onto the vast canvas of the tourism industry.

Enter your email to learn more and get a full course catalog!

Hidden hide names
Hidden First Name
Hidden Last Name

More from Yellowbrick

10 Steps to Launch Your News Producer Career Successfully

Discover the key steps to launch a successful news producer career. Explore skills acquisition, degree relevance, internships, networking, and staying updated.

Mastering the Art of Tour Coordination: Skills, Duties & Path to Success

Discover the steps to kick-start your career as a Tour Coordinator. Learn about the key responsibilities, required skills, and necessary steps to excel in this role.

ABOUT YELLOWBRICK

Work at Yellowbrick
Privacy Policy
Terms of Use

STUDENT RESOURCES

Scholarships
Student Login
Beauty Business Essentials
Beauty Industry Essentials
Ecommerce Essentials
Fashion Business Essentials
Fashion Industry Essentials
Footwear Business Essentials
Gaming & Esports Industry Essentials
Global Sports Management
Hospitality Industry Essentials
Music Industry Essentials
Performing Arts Industry Essentials
Product Design Essentials
Sneaker Essentials
Streetwear Essentials
TV/Film Industry Essentials
UX Design Essentials

Parsons faculty, together with design experts from leading organizations, help you build knowledge and skills, explore key trends shaping the future of product design, and gain an understanding of how design, manufacturing, and marketing components work together within the product creation process.

Enter your email to get a free sneak peek, course catalog, and career guide.

Brittany Markle Choreographer/Mentor/Dancer I think my most rewarding experiences have included the success of former students. I take pride in making sure they have the necessary tools to move forward with a career in the entertainment industry and I hope to help them bridge that gap from amateur to professional.

Briah Fowler Marketing and Sales Specialist, New York Giants What's success if you can't share your winnings? As a marketing specialist for the New York Giants, I learned the key to success is giving back. If you can utilize your skill set and talent to help give back to your community, it's one of the most rewarding accomplishments.

Bill Carroll Production Director, Centennial Broadcasting I'm most proud of taking the courage to start a music foundation and help musicians with any kind of disability and who are on the spectrum. It's something close to me and very important to nourish.

Bethany caldwell custom stylist & merchandiser - sales, threadwell clothiers, under armour inc. i am a custom clothier who helps people create custom clothing to look & feel their best -- i like to create quality clothes with meaning -- and i pride myself in making the "experience" part of the process..

Becca Brown NFTs & Collectibles Project Manager, Warner Bros Discovery I'm honored to work with an innovative team where I'm involved in bringing world-renowned brands like DC and Harry Potter to life through cutting-edge collectibles. Seeing our fans engage with our products is incredibly fulfilling and fuels my excitement to continue driving innovation and growth in the licensing space.

B. Danielle Watkins Chief Programmer, iElevate Media Group Writing is my passion, creating is my heart, and telling stories gives me an escape I've never found anywhere else, so to be doing that for the masses is what success looks like for me.

Anissa Lee Product Marketing Manager, Google I’m most proud of launching the 10th annual Google Economic Impact Report and leading its entire end-to-end production... The most meaningful part of this experience was getting the chance to highlight the stories of these incredible and diverse businesses, the majority of which were veteran, female, and BIPOC-run.

Adrian Cantu CEO, CANTUSTUDIO Every day a new proposition arises, as a friend, as a designer, as a co-worker, and as a leader. I like to interpret any challenge as an opportunity that demands better exploration. I personally think you shouldn't live life by treating discouragements and setbacks as a negative force in your way. I think a positive and disciplined mentality helps you find interesting aspects of a "stuck-up" and tackle them as a new adventure.

Fashion Institute of Technology (FIT) faculty, alongside experts from Beauty Inc and leading entrepreneurs and beauty companies, help you learn industry practices on how to successfully take a beauty product to market. Lessons include understanding the beauty business landscape, developing a beauty product, formulation, packaging, and branding principles.

Explore all areas of the hospitality and tourism industry with this new 100% online program from New York University (NYU), featuring leaders from across the hospitality, tourism, and travel world.

Parsons faculty, together with entrepreneurs, industry experts and specialists from Printful and Shopify, uncover how to design a seamless, ecommerce enterprise. Lessons range from creating a marketing strategy, building a digital brand, designing a customer journey, optimizing SEO tools and paid media, utilizing data and KPI reporting, understanding distribution and logistics, and more.

Learn how beauty products are developed, packaged and marketed. Understand what it’s really like to be a boss beauty entrepreneur and how to be a successful beauty influencer through this cutting edge online certificate program from FIT, featuring Allure editors and top beauty professionals from across the globe.

Parsons faculty, together with design experts from Creative Bloq and across the industry, explore the critical stages of the UX journey with lessons covering a range of topics from usability research methods, design concepting, and wireframing, to the latest technologies shaping the future of modern user interface design.

Chanel Benjamin Founder, They Love My Splash LLC and Communications & PR Director, G.R.A.C.E. Inc. I am most proud of being named the Community Hero at Yankee Stadium because it was to highlight the iSmileForAngele Scholarship I created in honor of my late grandmother. It also highlighted my iniative #KickBackAgainstBullying Sneaker Drive and the proceeds go to local shelters.

Leaders from across the gaming and esports world, together with faculty from Fashion Institute of Technology (FIT), will teach you about the key areas, and related career opportunities in the rapidly changing gaming industry.

Explore all areas of the performing arts industry with this new 100% online program from faculty at New York University (NYU), and featuring experts from Backstage and leaders from across the industry.

Fashion Institute of Technology (FIT) faculty, alongside experts from WWD and across the industry, help aspiring fashion stylists learn the skills needed to break into the fashion world.

Fashion Institute of Technology (FIT) faculty, together with insiders and experts from Footwear News and other leading brands, help you learn how to build a successful footwear company.

Fashion Institute of Design & Merchandising (FIDM) faculty, alongside experts from WWD and the fashion industry, help aspiring fashion designers learn the skills needed to begin designing a fashion collection.

Parsons School of Design faculty, together with leaders from across the fashion world, will teach you about the key areas, and related career opportunities in the ever-evolving fashion industry.

New York University (NYU) faculty, alongside leading journalists from Rolling Stone and other news organizations, help you learn the industry practices and fundamental skills needed to produce news stories across audio, visual, and digital mediums.

Explore all areas of the film and television industry with this new 100% online program from faculty at New York University (NYU), and featuring experts from IndieWire and Rolling Stone, and leaders from across the industry.

New York University faculty, together with business leaders from across the sports world, will teach about emerging trends, and related career opportunities in the ever-evolving business of global sports and marketing.

Fashion Institute of Technology faculty, together with leaders from Complex and across the sneaker world, will teach you about the key areas, and related career opportunities in the ever-evolving sneaker industry.

Parsons School of Fashion faculty, together with insiders and experts from leading brands, help you learn the business side of fashion, explore key trends shaping the future of the industry, and gain an understanding of how fashion brands are built and launched.

Explore all aspects of the streetwear industry, discover related careers, and build your skills with this online program from Parsons School of Design and Complex, featuring many recognized leaders from across the streetwear world.

Explore all areas of the music industry with this 100% online program from faculty at New York University’s Clive Davis Institute of Recorded Music, featuring experts from Billboard, and leaders from across the industry.

Casey Butler Creative Activation Manager, Roku The industry is constantly changing and evolving. This is part of the excitement of the job, but it can also be very difficult to navigate. Persistence and dedication are some of the most important traits for success in this industry - you need to want to be there and willing to put in the work.

Daniel Bouwhuis Marketing/Brand Manager, Warner Music I believe that my success is not just about achieving a high-status job title, but rather it's about the impact I can make in the lives of others through music. I want to... continue to contribute to creative projects that raise awareness for important issues such as mental health and women's and LGBTQ+ rights.

Wendy Xie Producer - CN Ad Studio, Conde Nast As a Producer, I aspire to produce slice of life ads to increase visibility for ubiquitous or unsung brands founded by people of color and further overcome the bamboo ceiling that so many Asians continue to face in the creative industry. When there is a day where my original ad ideas are broadcasted in the real world, this is when I believe my voice is heard, my impact is valued and appreciated by peers, and that our society is progressively evolving the advertising, media and tech industry to be a more inclusive space for rising creatives of color.

Mehruba Haque Junior Research Fellow, Estonian Business School Women's insecurities have been used for decades to sell beauty products, which have been linked to eating disorders, anxiety, and depression... I would like to come up with a new way to market beauty products that emphasizes that feeling beautiful doesn't come from comparing yourself to other women. I want to be a key player in making these positive changes happen and making the world a better place for women.

Timothy Clarke Mixshow DJ/Personality, Radio One/Urban One, Sirius XM I want to be able to help upcoming artists be heard and seen on a global level, and be known as one of the biggest DJs turned A&R in hip-hop culture.

Tiana brown director of broadcasting & production, university of pennsylvania game day broadcast staff, philadelphia eagles my biggest advice is that if no one wants to open the door for you, kick it off the hinges. most of the opportunities that i have been afforded thus far have come from creating my own and giving opportunities to other people. creating your own opportunities can take a lot of sacrifice, a lot of lost sleep, a lot of fun missed, but in the end it will all be worth it when you wake up every morning living out your dreams..

Stefani Marie Clare Janelli Founder, The MIC & Artist Development Specialist (13 Seconds Music) Have tough skin, but be open to learning and adapting! This industry is constantly changing overnight, and adapting to however the wind blows is vital. It's also essential to have the willingness to learn. Being open to learning a new way to do something, or to listen to a new idea, even when it's not your own, is advice anyone at any age could benefit from!

Shelby Gussman Senior Director, Social Fisch I define success as achieving my goals, assisting my team with achieving theirs, and then setting the bar higher and accomplishing more than before all while being able to enjoy life! I hope to have the opportunity to work in different global markets, travel, collaborate with new people, and continue to be challenged and learn.

Sharrod Williams Actor, Writer, Producer - Neighbors, Hamilton, Moulin Rouge! The Musical There are no small parts. None. I have been fortunate enough to wear many different hats, big and small, on different projects. But like any machine, organization, or even the human body - each role I take on is in service of the one greater purpose, to tell a story. The hat i've worn the most is "actor". In this role, I am the vessel that conveys the humanity and experience of what each character I play is going through in the story being told. My goal is make the audience feel, relate, and or think about the aspect of life that is being reflected or challenged in the story.

Shady Elsayed Guest Services, ASM Barclays Center Whether it’s through celebrity appearances, brand and apparel collaborations, sponsorships, in-arena entertainment, or business partnerships, being a part of this industry is a rewarding experience. With it’s fast paced nature, and event based daily routine tasks, the sports and entertainment industry is built on networking and creating long lasting relationships.

Sabrina Assistant Project Manager, Dirt Rock Empire For me, success means continuing to learn and grow everyday. Next, I hope to become an even bigger voice in the industry and help encourage positive change.

Rebecca O’Keeffe Content Partnerships Manager, TikTok My role is Content Partnerships Manager for TikTok Ireland. I work with creators, media partners and public figures to enhance the content ecosystem to ensure the best user experience for the people of Ireland. This includes content projects with Ireland's biggest creators and public figures, exciting hyperlocal tentpole projects and events, in-app campaigns for things like Black History Month and Pride.

Rebecca Lu Business Development, Joes Footwear The biggest challenge is you never know when you will be challenged - they just pop out somehow, even you think you are doing the best. So don’t take challenge as monster, always be positive and do whatever you can.

Pavlina Koleva UX/UI Designer, Pixum To be a designer means you give people better experience, you help people and you try to see things through their eyes. Creating flexible products even for people with disabilities is great achievement. Design was and always will be part of people's life.

Natalie Turturro Mettouchi Costume Designer, IATSE Local 829 I am most proud of designing the costumes for a short film that premiered at the Tribeca Film Festival in 2021, called "Esther in Wonderland." I had a shoestring budget and was working on two other pretty huge projects simultaneously, but still managed to design creative outfits that allowed the dancers to move freely and help develop their characters.

Meosha Enslow Seamstress, Cintas uniform company As a designer I pride myself on originality and creativity... The problem comes when I sit down to plan I begin to doubt myself and my capabilities...To avoid the setbacks filled with self doubt I think of the end result and how it always makes me feel so empowered and shuts the weak voice in my head saying I can’t do it.

Matt Popper Music Touring/Business Affairs, United Talent Agency Be relentless - the most difficult part of the job is getting your foot in the door. Once you're in, your good work will speak for itself. Of course, there will be some days where you will feel defeated and want to give up, but if this is what you're meant to do, you'll find a way to make it happen.

Deyonte Fashion Designer, DWC Project Runway Season 16 Contestant Everyone has challenges and obstacles they face in the industry. It's what you do with those minor situations that help you become better if you allow it. You have to fight for your vision and be relentless.

Mathilde Garnier Product Manager Footwear, adidas AG To me, success is passion. I strongly believe you can only be sucessful if you truly love what you are doing. Passion is a magic fuel that can inspire and drive people towards their goals... [but] passion is not enough. Our world needs more than for us to just do what we love. In order to be successful, we need to make a difference. I need to make a difference.

Lindsay Milner Sigmund Vice President of Design, Vida Shoes The highlight of my career was becoming a Vice President of Design at a respected industry company at a young age. It showed how all of the hard work I put into my career- including evolving and continuing my education in the field- really put me ahead of the curve.

Leslie Peterson Coordinator - Center of Excellence, NBCUniversal One of the hardest parts of my journey was moving to New York City from a small town and learning how to navigate the corporate world. Everyday I am learning something new and need to be okay with not knowing everything.

Kyle Rebucci Customs Team Trainer, Puma Fashion is a part of everyday life. You don’t have to like trends, brands, or designers to contribute to the giant that is the fashion industry. You can’t escape from it. My contribution will of course directly relate to fashion, but I hope to be part of some reform in the industry when it comes to sustainability and ethics.

KeNisha Ruff Founder, Marie Hunter Beauty Less than 1% of luxury beauty founders are black. I am laying the groundwork for black founders to enter the prestige sector and using my company to inspire, break the stigma surrounding mental health, and fight climate change.

Joseph Richert Manager - Corporate Development & Strategy, Universal Music Group Success to me is happiness, both professionally and personally. On the professional side, that means having an impact on helping artists and entrepreneurs bring their dreams to life in an industry I'm passionate about; which I'm lucky to say I'm doing now!

John Paul Endab Physical Education Teacher, Joppa High School As an educator, I truly believe that learning is a continuous process. It give us an opportunity to satisfy our curiosity, pursue our interests, or try new things.

Ilana Duboff Associate Media Director, OMG23 While I am proud of all the amazing films I've been fortunate to work on over the years, I am most proud of the growth I've had while working in this industry. I have been promoted three times in the past four years and now manage a team of people, which I never even thought could be possible when I first started working. I feel honored that I have the opportunity to lead a team as well as teach them and work with them.

Haramritjot Singh Founder, Cash Cow NYC I’m a kid from the Bronx, I’m a first generation American, I’m a Sikh, I’m a father in his thirties, and now I’m the owner of a clothing brand. I serve as a prime example to many different people from so many different circumstances that starting a small business and following your dreams is possible.

Giulia Baldini Fashion Journalist/Editor and Academic Researcher, Lehman College I represent the underrepresented with words. I report stories and narratives that center on the fashion industry, specifically when the protagonists are from the African Diaspora, when they are sustainable businesses, and when they are engaged in minorities' activism.

Forbs West Associate Music Curator, SiriusXM/Pandora I think one of the biggest challenges that I've faced in my journey is patience. I think especially being in Generation Z, it is important to slow down and appreciate what we have accomplished so far. I think when you least expect things, it is a surprise yet it is also very rewarding.

Elena Takmakova Manager - International Production, Universal Music Group The thing that keeps me on track is remembering how far I've come. Just that simple feeling of being proud of myself can make miracles.

Dounesha Scott Product Manager, Anna Griffin Inc. Of my career achievements, I am the most proud of being a uniform fit specialist for the Delta Style Project... Delta only redesigns their uniforms every 5-10 years. The uniforms were designed by Zac Posen and manufactured by Lands End... We are in the Delta museum and will be a part of Delta airlines history.

How to create a tour operator business plan in 8 steps

Preparing to Write a Business Plan

Tour operator business plan template, tips and tricks for a strong tour operator business plan.

Wondering how to turn your tour operator idea into a real business? The first step to launching a startup and getting investors onboard is to develop a formal proposal called a business plan . Whether you want to start a travel agency, a walking tour company, or an adventure travel business, you will use a business plan to communicate exactly how you plan to make your idea come to life.

Creating a tourism business plan might sound daunting; in this article, we’ll show you how to do one and offer lots of advice for first-time founders. You’ll be able to use this article as a tour operator business plan template to write your own sample business plan (as an exercise) or to create the real thing.

To more clearly illustrate how to create a tour operator business plan, we’ll use a sample business as we go through each section. Our sample business is a small tour operator startup that specializes in ecotourism in Thailand.

Before you start to create your official business plan, it can be helpful to think through several aspects of your business so that you are fully prepared to address each topic in the business plan template. One excellent preparation exercise is to complete a Business Model Canvas for your company.

The Business Model Canvas encourages you to think critically about your customers, cost structure, revenue streams, marketing strategy, and more. It’s the perfect warm-up for your business plan because you’ll incorporate your Business Model Canvas notes into the actual business plan document. We recommend that you do this exercise with your co-founders, if you have any, and with a whiteboard – you’ll probably make lots of changes as you go!

You can find a printable Business Model Canvas template here .

Your tour operator business plan should contain at least seven sections: an executive summary, a company overview, a description of your services, an analysis of your market, an implementation plan, a team summary, and a financial plan. You might have one or more appendices at the end, if you have additional relevant information to include. The finished product should be formatted nicely and incorporate your company’s logo and branding.

Executive Summary

As the first component of your business plan, the executive summary is arguably the most important section. If you’re pitching your idea to investors, they’re likely very busy people, so you want to grab their attention from the beginning. The executive summary should contain a concise outline of your tour operator company’s objectives and goals, your mission and/or vision statements , your key success factors, and a clear description of your value proposition.

Company Overview

Think of this section as what you would post on the “About” section of your tour operator company’s website. The company overview should explain who your company’s key leaders are, how and when the business started, what the ownership structure looks like (if you have investors, for example), where your office is located, and an outline of your current assets and debts. If you’re in the early stages of your business, this section might be quite short.

Operations Plan

The operations plan is where you describe exactly what your company will offer. What kinds of tours will you sell? Where exactly will you operate? This is the type of information you would list on your website for potential customers or guests to read – but without too much of a sales pitch.

In this section, it can also be helpful to include a description of the full “ life cycle ” of your business. What happens before, during, and after a tour? What steps does the guest complete, and what happens behind the scenes at your company’s office?

Thinking about our Thai ecotourism company, we might illustrate how someone could book a tour perhaps six months in advance on our website. Between booking and arrival, we coordinate accommodation, meals, and transportation with partner providers. When the tour concludes, we offer transportation back to the airport and follow up with a special offer to book another tour with us at a discount.

Market Analysis

This section explores your specific niche within the tourism industry and the geographic location(s) where you plan to operate. Who are your target clients or guests? Who are your main competitors? What trends exist in this facet of the industry? Is the amount of visitors to your location increasing or decreasing?

Try to include statistics from reputable sources whenever you can. Destination marketing organizations, tourism bureaus, and air traffic data, just to name a few, can provide valuable insight and add credibility. This section should leave no stone unturned so that your reader can truly understand your market conditions.

In our ecotourism business in Thailand, for example, we would include information about travel trends in Thailand (like the most popular feeder markets), new air routes, economic trends, the number of new hotels being built, etc. We would also explore the ecotourism market; are more people choosing eco-friendly travel options today compared to five years ago? What companies are the current ecotourism market leaders globally and in Thailand?

Implementation

Now that you’ve explained your business idea and described the market in which you plan to operate, it’s time to outline exactly how you will bring your tour operator business to life. This section should include a SWOT analysis , details about your marketing and pricing strategies, and a sales projection.

In the SWOT analysis , you will explore your company’s strengths, weaknesses, opportunities, and threats. What does your company offer that nobody else in the market does? What are some potential challenges that you will need to face? Using our ecotourism company example, a threat could be natural disasters – if there are floods or mudslides, our business cannot operate. On the other hand, an opportunity is that more people are interested in eco-friendly travel options.

Your marketing and pricing strategies should be very specific. How will customers find your company? Which online channels will you use? Will you work through travel agents or directly with your customers?

Your pricing strategy should include the exact rates you plan to charge for at least a year in advance. For example, our ecotourism company in Thailand might charge $699 for a package during low season, $899 during high season, and $999 over holiday periods, with rates increasing 5% each year.

We might also offer a 10% discount for advance purchase bookings made at least 6 months in advance and charge a 50% cancellation fee for any reservations cancelled within 3 months of the tour departure date. Based on your pricing strategy, you can create a sales projection that will estimate your company’s sales performance, preferably over the next three years.

Team Summary

After your reader understands what your tour operator business will do, they’ll wonder who is going to make it happen. And if you’re planning to launch a full-fledged tour operator business, you’re probably not going at it alone. The Team Summary section should include a thorough plan for your company’s organizational structure, key leaders, employees, and training processes.

Do you already have a management team in place, or will you need to hire additional leaders? How many employees will you need, and how much will you pay them? And how will you train and develop your employees? The Team Summary should answer all of these questions and provide enough information for potential investors to understand exactly how you plan to staff your business, pay your employees, and ensure all team members are trained properly.

Financial Plan

The financial plan is extremely important to potential investors because they will want to maximize the return on their investment. Your financial plan is essentially a projection of your revenue streams and cost structure for your company’s first five or so years of operation. It will include not only revenue from ticket sales and costs from employee salaries, but also details like tour-operator software costs, insurance, taxes, marketing spend, depreciation of assets, interest on loans, and more.

If you don’t have a finance background yourself, it may be helpful to seek assistance from an accountant or someone who knows the ins and outs of financial modeling.

Additional Information

In an appendix, you can include supporting information or statistics that may be helpful for potential investors, but not essential to your business plan. For instance, you could include a full report on air traffic trends that you used in your Market Analysis section.

Download Your Tour Operator Business Plan Template

Now that you know what a Tour Operator Business Plan should include, below we provide the one we have specially created for you.

Writing a business plan is certainly not an easy task. It’s time consuming and requires a lot of thought, but a well written business plan can lead to significant growth for your company. As you complete your business plan, keep these pieces of advice in mind:

Conduct thorough research on your market . When you pitch your company to investors, you want to be seen as an expert, so learn as much as you can about your competitors and market trends.
Simplify your words and descriptions whenever possible . A business plan is not the place to wow your reader with flowery language – instead, you want your reader to easily grasp your value proposition. Think about writing so that a fifth-grader can understand it. The last thing you want is for your reader to be confused about what your company actually does.
Don’t be afraid to make changes . As you work on your business plan, you might discover that some aspects of your business need to be adjusted for the greater good of the company. After all, the companies that are the most adaptable are the ones that survive!
Get a second opinion (or a third or a fourth). A good test of your business plan’s readability and clarity is to let someone outside your industry read it, like a family member or friend. If they have a lot of questions, you might need to adjust your descriptions or more clearly explain your plans.
Proofread ! Your business plan is a reflection of your company’s values. If your formatting is sloppy and your text is full of typos, your reader might question whether you have the attention to detail necessary to run a successful business.

Now that you have all the tools to create a great tour operator business plan, it’s time to get to work!

Subscribe to our newsletter

Yay you are now subscribed to our newsletter.

Adrienne Fors is the founder of Strategic Stays, a consultancy specializing in tech solutions and copywriting for short-term rental businesses and boutique hotels. She was previously a Market Manager at Expedia, and she graduated from the School of Hotel Administration at Cornell University. Adrienne is originally from Minneapolis, Minnesota and enjoys traveling and playing tennis.

Mize is the leading hotel booking optimization solution in the world. With over 170 partners using our fintech products, Mize creates new extra profit for the hotel booking industry using its fully automated proprietary technology and has generated hundreds of millions of dollars in revenue across its suite of products for its partners. Mize was founded in 2016 with its headquarters in Tel Aviv and offices worldwide.

3 Reasons Why Tour Operators are Essential in the Industry

7 min. Today, tour operators are key to the success of the travel industry. Tourists rely on them to turn their dream vacations into a reality. And, as we know, one of the most common interactions between tour operators and travelers is the booking of a tour that allows them to explore different parts of […]

The 16 Types of Tour Operators That Keep Curated Travel Alive

29 min. Tour operators act as creators of unique and unforgettable travel experiences. They use their expertise and connections to arrange the best and most affordable transportation, accommodation, and activities. Today’s travelers are lucky to have them, and so is the industry as a whole. If you are in the travel business and you’re trying […]

Top Social Media Platforms for Travel Agencies

Top 5 Social Media Platforms for Travel Agencies and How to Make the Most of Them

10 min. Gone are the days when travelers sought to disconnect from technology. Today, 74% of people say they use social media while traveling. Sharing travel experiences through photos, videos and status updates is a clear sign that potential customers are out there, using social media not only for travel inspiration, but also for planning […]

A Step-By-Step Guide to Creating a Tour and Travel Business Plan

Are you thinking about starting a tour and travel business? If so, you will need to create a business plan. This document is essential for any business, and it will help you map out your goals and strategies.

In this blog post, we will outline a step-by-step guide on creating a tour company business plan. By following these steps, you will be able to create a plan that is tailored to your specific business. Let's get started!

Why Your Tour Company Needs a Tour Company Business Plan

For any tour company to be successful, they need to have a well-developed business plan.

A business plan acts as a roadmap, providing essential information on the market and industry you are operating in, the marketing strategy you can use to reach your target audience, pricing structures and legal regulations related to the operations of your business.

A well-crafted plan also allows entrepreneurs to budget their tours, identify potential areas of risk before they start operations and find ways to gain competitive edge over competitors. It serves as an invaluable guide that can help businesses make informed decisions on all aspects of running a prosperous venture while also providing assurance that they are compliant with all applicable local laws.

Benefits of a Tour Operator Business Plan

Having a written plan helps you set realistic objectives and develop operational marketing strategy built for success. So when starting out with your own tour company, it pays to invest time into creating an effective business plan that covers all bases.

Doing so will enable you to launch a strong product that stands out and provides customers ultimate satisfaction!

How do I write a tour operator business plan?

Now that you understand why a tour and travel business needs a well-crafted business plan, you're probably wondering how to create one. Sure, you can just use a tour business plan template, but it's still better to craft your own tour business plan.

So, here are the steps you need to follow to create one.

Executive summary

An executive summary is the first and most important part of your tour business plan. In a single page, you should include your company's mission and vision statement, objectives and strategies, financial projections and any other relevant information. This is the part where you need to grab people's attention and make a strong first impression.

operations plan, market analysis, potential customers, tour guide, important step, future, potential investors

As the word executive summary suggests, though, make sure it is short and to the point . You don't want to bore readers with lengthy introductions or details they don't need.

Important points to add in your executive summary are the following:

clear business concept
goals and vision
what sets you apart
your target market
marketing strategies
projected financial state
the purpose of your business plan, whether to attract investors or strictly for your own planning purposes

Company overview

Your company overview should give a detailed understanding of who you are and what you do as a tour business. Explain your company's history, vision and mission statements along with the services you offer.

travel agency business plan template, adventure travel business, travel agents, travel company

Be sure to also include not only what you do, but why you do it. Your company may have a unique angle that sets you apart from the competition.

For example, what is it in your skydiving or guided tours or adventures that sets you apart from the other you in your area? Defining your company overview serves as a brand story that your customers can connect to and guides you to the right direction.

Industry analysis

This is where you discuss the broad and deep travel industry research in your specific industry. An industry analysis is also called that market analysis of your travel business.

You need to identify the current tour and travel trends, understand your target market, evaluate existing tour companies in your field and analyze your strategies.

travel business, employee salaries, create a business plan, sole proprietorship, ownership structure, swot analysis

When analyzing the tourism industry where your travel agency business operates, you should also be aware of any new tour technology, laws, and regulations. Doing your due diligence on the tourism industry will give you a better understanding of the tour market and how to position your tour business.

Competitor analysis

Your tour business plan should also include a competitor analysis. This helps you understand the market forces and how your business can compete against them.

tour operator business plan template, guided tours business, employees, sales, focus, insurance

Analyzing tour competitors should include looking at your prices, packages and tour quality. Doing this will help you come up with ways to position your tour business and make it stand out.

You might also conduct a SWOT analysis to identify your company's strengths, weaknesses, opportunities and threats.

Customer analysis

Having a tour plan that includes an analysis of your customers helps you understand your target clients. It involves researching their needs and preferences, satisfaction and feedback.

By doing customer research, you can better customize packages and services to meet your customers' needs. This will help them build loyal customer relationships, eventually resulting in more tour bookings.

Operational planning

Here goes the most detailed and meaty part of tour business planning. In this important section, you should include your legal structure, risk management strategies and management plans.

tour operator business plan, marketing strategy, business plan

You should also include safety measures and policies they are planning to implement. This helps businesses stay organized, be accountable and avoid tour-related risks.

This is also where you will consider any tour software they might need to manage operations – from booking software, distribution channels, or any other partnerships with other businesses.

Team Summary

Use your team summary section to list the key people involved in your tour business and their roles. This is also where you can list any experts, guides, operators, and the management team you will be working with.

Using an organizational chart will allow you to quickly visualize the team structure and make sure all tour business roles are filled.

Financial planning

Your financial plan is an essential element of successful business planning. When creating a business plan, you should include revenue forecasts and expenses. They can also include pricing strategy, cost control methods, cash flow forecasts, financial statements and balance sheets.

tour operator business plan, employees, future

Having a tour financial plan will help you make better business decisions, raise capital and compile budgets. If your travel company is seeking potential investors, you should also include your investment strategies and exit plans.

Marketing plan

It goes without saying that tour marketing is an important component of tour businesses.

Your tour business plan should include marketing strategies and promotion tactics. This includes your pricing, advertising channels, and other marketing ways. You should also consider how you are going to use social media and other tour-related technologies to reach your target customers.

Wrapping up

Creating a tour business plan can be overwhelming, but it is essential for tour businesses. Taking the time to do your research and include all the necessary elements in your tour business plan will help ensure success.

As an overview, here are the parts of a successful tourism business plan:

executive summary
company overview
competitor analysis
customer analysis
operational plans
team summary
financial planning
marketing plan.

Get started with Ticketinghub

Investing in tour technology and software is also a great way to make your tour business stand out from the competition. Online reservation software for tour operators like Ticketinghub is designed to help tour businesses manage tour bookings, marketing and operations.

Our platform is simple enough for any business owner to use yet powerful enough to grow a large travel company's sales. We offer the most complete solution on the market with features like automated pricing, customizable booking engine, instant online quotes and more than 40 different languages supported by our customer service team.

Furthermore, you can integrate other programs and tools such as Google Analytics, Stripe, SumUp, and more.

Make the most of your tours and activities reservations with Ticketinghub. Book a demo to learn more today.

Get the latest news and stay in touch with the industry secrets.

By clicking "Subscribe", you agree to our Privacy Policy and the data we do collect.

How to Manage my Tours and Activity Inventory?

Viator Payment Methods: Guide for Tour Operators

The Ultimate Guide on How to Sell Tours on Viator

10 Game-Changing Tricks to Boost Bookings for Photography Tours

Keep Reading

Discover the Most User Friendly Online Booking System

Upgrade your online bookings with a fast and simple booking software solution. Experience hassle-free booking and start saving time today!

Understand Viator's payment options for tour operators. Learn how varied payment methods can increase your bookings and trust.

Avoid Overbooking: Best Practices for Tours

Tackle overbooking in tourism head-on. From OTA syncing to tools like TicketingHub, ensure seamless bookings and satisfied customers.

How To Start A Tourism Business: Actionable Insights For 2021 & Beyond

Business Management

Are you researching how to start a tourism business?

Since COVID, there are new considerations for travel businesses looking to enter the market, whether they focus on adventure travel , wellness retreats, or organizing local trips. For example, you will have to put careful thought into how you approach safety, insurance, branding, and marketing for your company.

To take some of the unknown out of the process, we have gathered some helpful insights for you. As with any start-up, there are many moving parts to bring together before you reach the point of lift-off.

Overall, you need to have a clear strategy, a good business idea, and be willing to put in the work.

How To Start A Tourism Business: Step-By-Step Instructions

1. formulate a plan for your business.

First, you need to develop a clear business plan .

Before setting the entity up, you’ll need a concise vision and understanding of what the business will look like and the direction it is going in. Here are some important aspects to cover:

Consider Your Unique Selling Proposition (USP)

Why will people sign-up with your company? What makes you great and stands you out from the competition? Is there something that you are going to do differently that travelers should know about?

Consider the answers to these questions and proudly claim them in your marketing materials to attract your ideal customers.

Mull Over Your Target Audience

You have a passion that is driving you to start a travel business.

It's this passion that is going to shine through and attract your ideal clients. Walk in knowing precisely who these clients are and what drives them to you, in particular.

From there, you can work on creating marketing messaging to reach them and draw them to your company.

Design Your Tours For Post COVID-19 Travel

As we emerge from the pandemic, safety while traveling will be top of mind for your clients.

Reconnection is going to be another aspect that travelers will be chasing. After months apart, there is lost time with family and friends to make up for.

When designing your tours, keep these two factors top of mind. Travelers will want reassurance that they can travel with peace of mind while having a great experience with their loved ones. As a travel company or tour operator, they will be looking to your expertise to guide them through the unknown terrain of traveling post-COVID.

Work Out Details For The Day-To-Day Operations

It’s essential to figure out the small print around how you will operate day-to-day.

Establish things like your operating hours, who you need to appoint to your team, and where you will work from. Also, consider your asset and equipment requirements and when and how you plan to go to market.

Estimate Your Costs

Naturally, you want your operation to be viable so that you can make a living off doing what you love. To get an idea of where you will be money-wise, you need to draw up a financial plan.

Work out exactly what your business costs will be. Keep in mind that you might have start-up and day-to-day running expenses, as well as costs related to suppliers and vendors once you're operating.

With this information, you can establish how much you need to charge clients for your service or offering.

Take a minute to check whether this is relative to what your competitors charge and suited to the market you are targeting?

As you will likely have start-up costs initially, you may not make a profit right away. See if you can put a number on how many tours or how much revenue it will take to get you to this point. Make a note of this and allow a little wiggle room for the unexpected.

2. Sort Out The Legal Stuff

The next big step in how to start a tourism business is to set up your operation to trade legally.

Register Your Business

First, you need to pin down a name and register your company.

Some of the different legal business structures include sole proprietors, partnerships, limited liability companies (LLC), and corporations. Select a suitable one based on your expected annual turnover, whether you are operating alone or with a partner, and whether you wish to carry liability personally.

Open A Bank Account

Open up a dedicated company bank account so that you can keep your personal and business finances separate.

Complete Your Tax Registration

The next step is to register your business for state and federal tax.

The type of taxes and date you’re liable to pay will depend on what legal entity you operate as. Business tax returns can get pretty complicated. So, it’s a good idea to appoint a professional tax practitioner who can ensure that you are registered correctly and prepare your returns.

Get Liability Insurance

All companies face unknown risks. To operate legally, lawfully, and safely, you need to get liability insurance at a minimum. This will protect you in the case a guest or employee has an accident.

Other insurance types to look into include Workman’s Compensation, Accounts Receivable, Property, and Errors and Omissions insurance.

Apply For Your Local Permits and Licenses

Depending on what kind of company you are starting, you may need local permits or licenses to operate, for example, a tour operator license.

Check in with your local tourism body or nearest government office to see what the requirements are.

Note that these can differ from state to state, so if you work in a state other than the one you are registered in, you may need to factor this into the equation too.

Permits and licenses required for travel businesses

3. Develop Your Branding and Marketing

When researching how to start a tourism business, you’ll hear how critical it is to establish a brand image. It should represent who you are and speak to your audience.

On top of that, you need a clear marketing strategy to grow your customer base and get your brand online. Some of the first things to focus on are to:

Put up a website
Sign up to a bookings and payment platform provider, like WeTravel
Design a company logo
Start an online blog
Set up social media accounts
Claim your Google My Business profile
Create profiles on review platforms
Sign up with OTAs, travel agents, or vendor partners
List on local directories

From there, it helps to know how to really sell your tours . Also, take a look at how your competitors market and sell their products. You can use the information to do even better.

4. Get The Right Tools, Technology, Team, and Equipment

Before you launch your business, be fully prepared with everything you need on the ground and to make things happen behind the scenes.

We’ve just mentioned some of the most important digital and technological considerations, including having a website, payment platform, social media accounts, and more.

Of course, you need computers, phones, and to furnish an office. You’ll need software and apps, like social media management or remote working tools.

You might also require equipment to host your tours or carry out your service, such as vehicles, radios, bicycles, and so on.

The last thing here is to hire a top-notch team. The people who work for you make or break your client experience, so choose them wisely.

5. Square Up Your Accounting

Finally, put your accounting systems in place. Keeping track of finances is vital to your business’s success, so having a formal process from the get-go is a must.

You’re Now Ready To Launch

From your research on how to start a tourism business, you'll know that it's no easy feat. But, after running through the points above, you’re now ready to launch and set up for success. Congratulations and good luck; let the real work begin.

Are you interested in finding out more about WeTravel’s booking and payment platform for your business? Watch the short clip below, or get in touch with us for a demo .

New resources, straight to your inbox

We’re committed to your privacy. WeTravel uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time.

About the author

8 last-minute black friday marketing strategies for travel businesses, a comprehensive look at ai in the travel industry, what are the best free travel and tourism webinars and courses.

Winter is here! Check out the winter wonderlands at these 5 amazing winter destinations in Montana

Travel Tips

How To Start A Tourism Business

Published: December 12, 2023

Modified: December 28, 2023

by Harlene Byerly

Plan Your Trip
Sustainability

Introduction

Welcome to the exciting world of starting a tourism business! Whether you have a passion for adventure, culture, or relaxation, venturing into the tourism industry allows you to share your love for travel with others while creating a profitable business. However, like any entrepreneurial endeavor, starting a tourism business requires careful planning and execution to ensure its success.

In this comprehensive guide, we will walk you through the essential steps involved in starting a tourism business. From conducting thorough research to providing exceptional customer service, we will cover every aspect to help you build a thriving enterprise in the tourism industry.

The tourism industry is flourishing, with millions of people around the world seeking unique travel experiences. By tapping into this demand, you have the opportunity to not only fulfill the desires of adventurous travelers but also contribute to the local economy.

Before diving into the exciting journey of launching your tourism business, it’s important to understand that careful preparation is key to success. With the right strategies and a deep understanding of the industry, you can position yourself as a trusted and sought-after provider of unforgettable travel experiences.

Throughout this guide, we will explore each step in detail, offering valuable insights and tips to help you navigate the challenges and make informed decisions. From researching the tourism industry and defining your niche to securing financing and building a strong team, we will guide you towards establishing a thriving business in the travel industry.

Additionally, we will highlight the critical aspects of developing effective marketing strategies to attract and engage customers, as well as provide insights on providing exceptional customer service to create a loyal client base.

So, if you’re ready to embark on this exciting journey and transform your passion for travel into a successful business, let’s get started with the first step – researching the tourism industry.

Step 1: Researching the Tourism Industry

Before diving headfirst into the world of tourism, it is crucial to conduct thorough research on the industry. Understanding current trends, market demands, and potential challenges will provide you with a solid foundation for building your business.

Begin by analyzing the overall state of the tourism industry, both locally and globally. Look for statistics and reports that provide insights into the number of tourists, popular destinations, and emerging markets. This research will help you identify potential opportunities and gaps in the market that you can capitalize on.

Next, narrow your focus and identify your target audience within the tourism industry. Determine the types of travelers you want to cater to, whether it’s adventure seekers, luxury travelers, budget-conscious backpackers, or eco-conscious tourists. Understanding your target market will enable you to tailor your offerings and marketing strategies to meet their needs and preferences.

Moreover, researching your competition is essential to identify what sets you apart and ensures your unique value proposition. Study other tourism businesses in your area or niche and assess their strengths and weaknesses. This analysis will help you position your business in a way that differentiates you from the competition and attracts your target audience.

When conducting research, don’t forget to consider the current and emerging travel trends. Stay updated on the latest travel patterns, such as eco-tourism, wellness tourism, or experiential travel. Understanding these trends will enable you to align your business offerings with the evolving demands of travelers.

It’s also important to gather information on the legal and regulatory requirements for operating a tourism business. Familiarize yourself with the permits, licenses, and certifications needed to ensure compliance with local and international regulations. This knowledge will save you from potential legal issues and help you establish a trustworthy reputation within the industry.

Finally, consider reaching out to industry experts, local tourism boards, or professional networks for guidance and advice. These resources can provide valuable insights and connect you with key players in the industry.

By investing the time and effort into thorough industry research, you will be equipped with the knowledge needed to make informed decisions and set a strong foundation for your tourism business.

Step 2: Defining Your Niche

Defining your niche is a critical step in starting a successful tourism business. With a multitude of travel options available, identifying and specializing in a specific area will help you stand out from the competition and attract your target audience.

Begin by assessing your own interests and expertise. What aspect of the tourism industry excites you the most? Are you passionate about adventure tourism, cultural immersion, luxury travel, or sustainable eco-tourism? By focusing on an area that aligns with your interests, you are more likely to possess the knowledge and enthusiasm needed to deliver exceptional experiences to your customers.

Next, consider the market demand for your chosen niche. Conduct market research to determine if there is a sufficient number of potential customers interested in the type of travel experiences you plan to offer. Look for gaps or underserved segments within the market that you can target. This way, you can position yourself as a go-to provider for a specific type of travel experience.

It is also crucial to consider your target audience when defining your niche. Who are the individuals or groups most likely to be interested in your offerings? What are their preferences, needs, and budget constraints? By understanding the specific characteristics of your target audience, you can tailor your services and marketing strategies to effectively reach and engage them.

Additionally, consider the geographic scope of your niche. Will you focus on a specific region, country, or even a single destination? By narrowing your geographic focus, you can develop in-depth knowledge about the area, establish strong partnerships with local suppliers, and deliver a more authentic and immersive experience to your customers.

Remember, specializing in a niche doesn’t mean limiting yourself. It simply means becoming an expert in a specific area of the tourism industry. Once you have established a solid foundation and gained recognition in your niche, you can expand your offerings or target additional market segments.

By defining your niche, you will be able to position your tourism business as a unique and specialized provider, standing out from the competition and attracting customers who are specifically seeking the travel experiences you offer.

Step 3: Creating a Business Plan

Creating a comprehensive business plan is essential for the success of your tourism business. A well-crafted business plan serves as a roadmap that outlines your goals, strategies, financial projections, and market analysis.

Start by clarifying the vision and mission of your tourism business. What is the purpose of your business? What unique value will you bring to the market? Clearly defining your mission will guide your decision-making and set the direction for your business.

Next, conduct a thorough market analysis. Identify your target market, assess the competition, and understand the industry trends. Analyze the demand and potential growth opportunities in your niche. This analysis will help you better understand your market position and develop effective strategies to gain a competitive edge.

The financial aspect of your business plan is crucial. Create a detailed budget that includes both startup costs and ongoing expenses. Consider all the necessary investments such as equipment, marketing, staff salaries, and operational costs. Forecast your revenue and profit projections based on market research and realistic assumptions. This financial analysis will help you demonstrate the viability of your business to potential investors or lenders.

Another critical component of your business plan is outlining your marketing and sales strategies. How do you plan to attract and retain customers? Describe your target audience and the specific marketing channels you will use to reach them. Detail your pricing strategies, promotions, and advertising plans. This section should demonstrate your understanding of your target market and showcase how you will position your tourism business in the industry.

Moreover, it’s important to outline your organizational structure and management team. Define the roles and responsibilities of key personnel and highlight their relevant experience and qualifications.

Lastly, create a timeline with specific milestones and goals. Break down your business plan into manageable phases to track your progress and make adjustments if necessary. This timeline will help you stay focused and measure your business’s growth and success.

A well-structured and thought-out business plan is not only essential for your own guidance but also serves as a valuable tool when seeking financing or investors. It demonstrates your professionalism, commitment, and understanding of the tourism industry.

Remember, a business plan is a dynamic document that should evolve as your business grows. Regularly review and update your plan to adapt to market changes and keep your business on track.

Step 4: Securing Financing

Securing the necessary financing is a critical step in turning your tourism business dream into a reality. Starting a tourism business often requires substantial initial investments, and securing funding will enable you to cover startup costs and ensure smooth operations as you establish your presence in the market.

Start by assessing your financial needs. Calculate the estimated costs for equipment, marketing, staff salaries, rent, and other essential expenses. This will give you a clear idea of the amount of financing you require.

Once you have determined how much capital you need, explore the different financing options available to you. Traditional sources of financing include banks, credit unions, and private investors. Prepare a professional and detailed business plan to present to potential lenders or investors, demonstrating the viability and profitability of your tourism business.

If securing a traditional loan is challenging, consider alternative financing methods such as crowdfunding or peer-to-peer lending. These platforms can connect you with individuals or groups interested in supporting your business venture.

Additionally, explore government grants or subsidies that may be available to entrepreneurs in the tourism industry. Many countries and regions offer financial assistance programs specifically designed to support the growth of the tourism sector.

Another option to consider is seeking partnerships or collaborations with existing businesses in the tourism industry. By joining forces with established companies, you can benefit from their expertise, resources, and financial support.

Remember, it’s crucial to present a strong and compelling case to potential financiers. Prepare a detailed financial plan that outlines your projected revenue, expenses, and expected return on investment. Present your business’s unique value proposition, competitive advantage, and growth potential. This will help build confidence and trust with potential investors or lenders.

Lastly, don’t overlook the importance of your personal financial stability. Lenders and investors will often consider your personal credit history and financial situation when evaluating your loan application. Ensure your personal finances are in order and be prepared to provide any necessary documentation.

Securing financing for your tourism business may require persistence and flexibility. Be prepared to explore multiple avenues and adapt your approach as needed. Remember, with the right financing in place, you can focus on growing your business and providing unforgettable travel experiences to your customers.

Step 5: Registering Your Business

Registering your tourism business is a crucial step in establishing its legality and credibility. Proper registration ensures that you comply with local laws and regulations, protects your business name, and allows you to operate with confidence.

The specific registration requirements and process may vary depending on your location and the type of business structure you choose. It is recommended to consult with a legal professional or business advisor familiar with the tourism industry to ensure you complete all necessary steps correctly.

Start by choosing a legal structure for your business. Options may include a sole proprietorship, partnership, limited liability company (LLC), or corporation. Each structure has its advantages and disadvantages, so consider factors such as liability protection, taxation, and ease of operation when making your decision.

Next, choose a name for your business and verify its availability. Conduct a thorough search to ensure that the name you desire is not already in use by another business. Register your chosen business name with the appropriate local or national authorities to secure its exclusive use. This will prevent others from using the same or similar name, protecting your brand identity.

Once you have registered your business name, you may need to obtain certain licenses and permits to legally operate in the tourism industry. The specific requirements vary based on your location and the services you plan to offer. Common permits and licenses in the tourism industry include tourism operator licenses, tour guide certifications, food and beverage permits (if applicable), and transportation permits (if offering transportation services).

In many cases, registering your business also involves obtaining a tax identification number or employer identification number (EIN) from the local tax authorities. This number is necessary for tax purposes and hiring employees, if applicable.

Additionally, it may be beneficial to join local tourism associations or industry organizations. These memberships can provide networking opportunities, access to resources, and credibility to your tourism business.

Remember to keep all registration documents, permits, and licenses in a safe and easily accessible place. Renew any necessary licenses or permits as required to ensure ongoing compliance with regulations.

Registering your tourism business contributes to its professional image, legal compliance, and market credibility. By taking care of these essential steps, you will establish a solid foundation for your business to thrive and gain the trust of your customers.

Step 6: Finding the Right Location

Choosing the right location for your tourism business is crucial, as it directly impacts your success and customer satisfaction. The location should align with your target market, provide easy access to desirable attractions, and offer a suitable environment for your operations.

Start by considering the preferences and interests of your target audience. Are they seeking a bustling city experience, a serene natural setting, or a specific cultural destination? Understanding the desires of your target market will help guide your location decision.

Research popular tourist destinations in your area or niche. Look for places that attract a significant number of travelers, as it indicates a higher demand for tourism services. Additionally, consider the proximity to popular attractions and landmarks that align with your business offerings.

Accessibility is another crucial factor to consider. Choose a location that is easily accessible by both local and international travelers. Proximity to transportation hubs such as airports, train stations, or major highways can greatly enhance the convenience for your customers.

Consider the infrastructure and amenities available in the potential locations. Ensure that there are sufficient accommodations, restaurants, and other services that support tourism activities. Availability of facilities such as parking, public transportation, and medical facilities is also important for ensuring a positive experience for your customers.

Assess the competition in the area you are considering for your tourism business. Look for gaps in the market where you can provide unique offerings or differentiate yourself from the existing businesses. However, also consider the benefits of being located in an area with a concentration of tourism-related businesses, as it can attract a larger pool of potential customers.

Explore the local business environment and regulations in the potential locations. Familiarize yourself with zoning restrictions, taxes, and any other legal considerations that may impact your operations. Additionally, seek feedback from local tourism boards or authorities to gain insights into the support and resources available for tourism businesses in the area.

Budget is a crucial factor when choosing a location. Determine the financial feasibility of different locations based on factors such as rental or purchase costs, utilities, and other associated expenses. Balance your budget with the potential revenue and growth opportunities available in each location.

Finally, think long-term when selecting a location. Consider future growth and expansion plans for your tourism business. Make sure that the location you choose aligns with your long-term vision and allows for scalability as your business flourishes.

Finding the right location for your tourism business requires careful consideration of various factors. By choosing a location that meets the needs and desires of your target market, you will set a strong foundation for your business to thrive and attract satisfied customers.

Step 7: Obtaining Necessary Permits and Licenses

Obtaining the necessary permits and licenses is a critical step in starting a tourism business. This ensures that you comply with legal requirements, operate within the established regulations, and maintain the safety and satisfaction of your customers.

The specific permits and licenses you need may vary depending on the nature of your tourism business and the regulations in your location. It is essential to research and consult with local authorities or a legal professional to understand the specific requirements that apply to your business.

Start by identifying the permits and licenses that are commonly required in the tourism industry. These may include tourism operator licenses, tour guide certifications, food and beverage permits (if applicable), liquor licenses (if offering alcoholic beverages), transportation permits (if providing transportation services), health and safety certifications, and any other permits required by your local government.

Research the application process for each permit or license. This may involve completing specific forms, submitting relevant documentation, and passing any required examinations or inspections. Be prepared to provide details about your business operations, such as the types of services you offer, safety measures in place, and qualifications of your staff.

Ensure that you understand the renewal and compliance requirements for each permit or license. Some permits may need to be renewed annually or have specific training requirements for ongoing compliance. Stay informed about any changes in regulations that may impact your business and update your permits and licenses accordingly.

In addition to local permits and licenses, consider any national or international certifications that may enhance the credibility and trustworthiness of your tourism business. Examples include eco-certifications for sustainable tourism practices, industry accreditation, or memberships in recognized tourism associations. These additional certifications can demonstrate your commitment to high standards and attract environmentally-conscious or quality-focused travelers.

Remember that obtaining necessary permits and licenses is not just a legal obligation but also a way to ensure the safety and satisfaction of your customers. By meeting all regulatory requirements, you establish a reputation for professionalism and trustworthiness within the tourism industry.

Ensure that you keep documentation of all permits and licenses in a safe and easily accessible place. Regularly review and update your permits to remain compliant with any changes in regulations.

By obtaining the necessary permits and licenses, you can run your tourism business with confidence, knowing that you are operating within the legal framework and meeting the industry’s standards.

Step 8: Building a Team

Building a skilled and dedicated team is essential for the success of your tourism business. The right team members will contribute to creating exceptional customer experiences, managing operations efficiently, and representing your business’s values and brand. Follow these steps to build a strong team:

Identify Your Needs: Assess the specific roles and skills required for your tourism business. Consider positions such as tour guides, customer service representatives, marketing specialists, operations managers, and administrative staff.

Recruitment and Hiring: Develop a clear job description for each role and advertise the positions through online job boards, industry-specific platforms, and professional networks. Conduct thorough interviews and assessments to evaluate candidates and select individuals who are passionate, knowledgeable, and aligned with your business’s values.

Training and Development: Once you have assembled your team, provide comprehensive training to ensure they have the necessary knowledge and skills. This includes both industry-specific training (such as local attractions, safety protocols, and customer service techniques) and any specific training required for their roles.

Effective Communication: Foster open and effective communication within your team. Encourage regular feedback and maintain an open-door policy to address any concerns or suggestions. Clear communication channels will improve teamwork, collaboration, and overall efficiency.

Empowerment and Accountability: Delegate responsibilities and empower team members to take ownership of their roles. Establish clear performance expectations and provide regular feedback to ensure accountability and encourage continuous improvement.

Build a Positive Work Culture: Create a positive work environment that promotes teamwork, respect, and a shared vision. Recognize and reward outstanding performance and foster a culture of continuous learning and professional growth.

Team-Building Activities: Organize team-building activities to foster camaraderie and strengthen relationships among team members. Activities such as retreats, team outings, and team-building exercises can promote collaboration and improve employee morale.

Retaining Talent: Implement strategies to retain top talent, such as offering competitive salaries and benefits, providing opportunities for professional growth and advancement, recognizing and rewarding achievements, and creating a positive work-life balance.

Support and Leadership: As the leader of your tourism business, provide guidance, support, and mentorship to your team. Lead by example and inspire your team to deliver exceptional customer service and exceed expectations.

Regular Evaluation: Conduct regular performance evaluations to assess individual and team performance. Use this feedback to identify areas for improvement, provide further training if necessary, and reward outstanding achievements.

Remember, building a team is an ongoing process. Continuously invest in your team’s development, foster a positive work culture, and adapt as your business grows and evolves. With a strong and motivated team by your side, your tourism business will thrive and deliver unforgettable experiences to your customers.

Step 9: Developing Marketing Strategies

Developing effective marketing strategies is essential for promoting your tourism business and attracting customers. A well-crafted marketing plan will help you reach your target audience, build brand awareness, and create opportunities for increased bookings and revenue. Follow these steps to develop your marketing strategies:

Identify Your Target Market: Clearly define your target audience, including their demographics, interests, and travel preferences. Understanding your target market will enable you to tailor your marketing efforts to their specific needs and preferences.

Create a Compelling Brand Identity: Develop a unique brand identity that resonates with your target audience. This includes creating a memorable logo, crafting a compelling brand story, and ensuring consistency in your messaging, visuals, and overall brand experience.

Build a Professional Website: Invest in a well-designed and user-friendly website that showcases your offerings, highlights your unique value proposition, and provides a seamless booking experience. Optimize your website for search engines to improve its visibility and attract organic traffic.

Utilize Social Media: Leverage social media platforms to connect with your target audience, share engaging content, and build an online community. Identify the platforms where your audience is most active and develop a content strategy that aligns with their interests. Utilize enticing visuals, customer testimonials, and user-generated content to showcase the experiences your tourism business offers.

Implement Search Engine Optimization (SEO): Optimize your website and online content for relevant keywords and phrases to improve your search engine rankings. Conduct keyword research to identify the terms that your target audience uses when searching for travel-related information, and incorporate those keywords naturally throughout your website and content.

Content Marketing: Produce valuable and informative content that educates, inspires, and engages your target audience. This can include blog posts, travel guides, videos, and infographics that showcase the unique experiences your tourism business offers. Share your content through your website, social media channels, and email newsletters to attract and retain customers.

Collaborate with Influencers: Partner with social media influencers, travel bloggers, and local influencers who align with your target audience and brand values. Collaborating with influencers can help expand your reach, build credibility, and generate buzz around your tourism business.

Engage with Online Reviews: Encourage satisfied customers to leave positive reviews on websites such as TripAdvisor, Google, or Yelp. Respond promptly and professionally to both positive and negative reviews, addressing any concerns and showcasing your commitment to excellent customer service.

Participate in Trade Shows and Industry Events: Attend travel trade shows and industry events to connect with travel agents, tour operators, and potential customers. Engage in networking opportunities, distribute brochures or promotional materials, and showcase your unique offerings to captivate the attention of potential partners and customers.

Track and Analyze Data: Utilize web analytics tools to measure the performance of your marketing efforts. Track website traffic, conversion rates, and customer behavior to identify areas for improvement and to make data-driven decisions for optimizing your marketing strategies.

Remember, effective marketing is an ongoing effort. Regularly assess the performance of your marketing strategies, adapt to changing trends, and refine your approaches based on the insights gained from analyzing data and customer feedback.

By developing and implementing strong marketing strategies, you’ll be able to raise awareness of your tourism business, attract your target audience, and establish a solid presence in the industry.

Step 10: Setting Up Operations

Setting up efficient and smooth operations is crucial in ensuring the seamless delivery of services and creating memorable experiences for your customers. This step involves establishing operational processes, acquiring necessary resources, and implementing systems to streamline your tourism business. Follow these guidelines to set up operations:

Define Standard Operating Procedures (SOPs): Develop detailed SOPs for each area of your tourism business, including reservations, customer service, tour operations, logistics, and administrative tasks. SOPs provide consistency, ensure quality, and serve as a guide for your staff to follow.

Procure Necessary Resources: Identify and acquire the necessary resources to support your operations. This may include vehicles, equipment, technology systems, safety gear, office supplies, and any other items specific to your tourism offerings. Maintain and regularly update your resources to ensure they are in optimal condition.

Establish Booking and Reservation Systems: Implement a reliable and user-friendly booking and reservation system to streamline the process for your customers. This system should allow for easy online bookings, efficient communication with customers, and accurate tracking of reservations.

Manage Inventory and Suppliers: Establish relationships with reliable suppliers to ensure a consistent supply of necessary items, such as food and beverages, equipment, and other operational supplies. Implement an inventory management system to track inventory levels, monitor stock, and reorder items in a timely manner.

Ensure Safety and Security: Prioritize the safety and security of your customers and staff. Implement strict safety protocols, provide necessary training, and regularly inspect and maintain safety equipment. Stay updated on health and hygiene regulations to provide a safe environment for your customers during their travel experiences.

Train and Develop Staff: Invest in training programs to enhance the knowledge and skills of your staff. Provide comprehensive training on customer service, tour guiding techniques, safety procedures, and any other areas specific to your tourism business. Foster a culture of continuous learning and professional development among your team members.

Implement Quality Control Systems: Establish processes for monitoring and maintaining the quality of services provided by your tourism business. Conduct regular inspections, gather customer feedback, and assess performance metrics to identify areas for improvement and address any issues promptly.

Build Partnerships and Networks: Establish partnerships and collaborations with local suppliers, attractions, and other tourism businesses. These partnerships can offer additional services, create cross-promotional opportunities, and expand your customer base. Engage in networking activities and attend industry events to build relationships and stay connected with the larger tourism community.

Implement Environmental Sustainability Practices: Embrace sustainable tourism practices to minimize your environmental impact. Implement waste management systems, conserve energy and water, encourage responsible travel behavior among customers, and support local conservation initiatives. Communicate your commitment to sustainability to attract environmentally-conscious travelers.

Regularly Review and Improve Operations: Continuously evaluate and refine your operational processes. Seek feedback from customers, monitor performance indicators, and stay abreast of industry trends to innovate and improve the overall efficiency and effectiveness of your operations.

By setting up operations effectively, you lay the foundation for delivering exceptional experiences to your customers. Efficient operations will help you provide seamless services, cultivate customer satisfaction, and position your tourism business for long-term success.

Step 11: Providing Exceptional Customer Service

Providing exceptional customer service is vital for the success of your tourism business. It not only ensures customer satisfaction but also fosters loyalty, positive reviews, and word-of-mouth recommendations. Follow these steps to deliver outstanding customer service:

Train Your Staff: Provide comprehensive training to your staff on delivering exceptional customer service. Teach them effective communication skills, active listening, problem-solving, and conflict resolution techniques. Ensure they understand the importance of personalized and attentive service.

Create a Customer-Centric Culture: Foster a customer-centric culture within your tourism business where everyone understands the significance of exceeding customer expectations. Emphasize the importance of empathy, responsiveness, and going the extra mile to create unforgettable travel experiences.

Personalize Customer Interactions: Treat each customer as an individual and personalize their experience whenever possible. Address them by name, remember their preferences, and anticipate their needs. This level of personalization makes customers feel valued and understood.

Respond Promptly: Aim to respond to customer inquiries, requests, and feedback as quickly as possible. Whether it’s through phone, email, or social media, ensure you have dedicated channels and staff to address customer inquiries promptly.

Handle Complaints with Empathy: Approach customer complaints and concerns with empathy and a desire to resolve the issue. Listen attentively, apologize if necessary, and take swift action to rectify any problems. Turn a negative experience into a positive one by going above and beyond to address any issues.

Create Memorable Experiences: Look for opportunities to surprise and delight your customers. Whether it’s a welcome gift, a personalized itinerary, or a special tour experience, find ways to make their journey memorable and unique.

Solicit and Act on Feedback: Encourage customers to provide feedback and reviews and proactively seek ways to improve your services based on their input. Use feedback to identify areas for improvement and make necessary adjustments to enhance the customer experience.

Train for Cultural Sensitivity: In the diverse landscape of tourism, it’s crucial to train your staff to be culturally sensitive and respectful towards different cultures, customs, and traditions. Understanding and appreciating cultural differences will allow you to provide a welcoming and inclusive environment for all customers.

Anticipate and Address Potential Issues: Identify potential pain points or challenges that customers may face during their travel experience. Take proactive measures to anticipate and address these issues before they become problems. This can include providing detailed pre-travel information, clear instructions, and proactive communication during the trip.

Empower Your Staff: Empower your staff to make decisions and resolve issues on their own. Provide them with the authority and tools they need to address customer needs quickly and efficiently without having to seek constant approval.

Monitor Customer Satisfaction: Regularly assess customer satisfaction levels to gauge the success of your customer service efforts. Utilize surveys, feedback forms, and online reviews to gather insights and make data-driven improvements to your services.

Remember, exceptional customer service is an ongoing commitment. Continuously monitor and improve your service quality, adapt to changing customer needs, and strive to exceed expectations. By providing exceptional customer service, you will build a loyal customer base and establish a strong reputation for your tourism business.

Step 12: Evaluating and Adjusting Your Business Model

Evaluating and adjusting your business model is a crucial step in the ongoing success and growth of your tourism business. Regular assessment of your business model allows you to identify strengths, weaknesses, and opportunities for improvement. Follow these steps to effectively evaluate and adjust your business model:

Set Key Performance Indicators (KPIs): Define measurable KPIs that align with your business goals and objectives. These may include revenue targets, customer satisfaction ratings, website traffic, repeat bookings, or any other metrics specific to your tourism business. Establish benchmarks for each KPI to monitor performance and progress.

Collect and Analyze Data: Gather relevant data on your business performance, customer feedback, market trends, and industry benchmarks. Utilize analytics tools, customer surveys, financial reports, and website metrics to gain insights into the effectiveness of your business model.

Identify Strengths and Weaknesses: Evaluate the strengths and weaknesses of your current business model. Identify areas where you excel and where improvements are needed. Assess your competitive advantage and identify opportunities to differentiate your tourism business from competitors.

Stay Updated on Industry Trends: Continuously monitor the tourism industry for emerging trends, technological advancements, and changing customer preferences. Keep abreast of the latest developments to ensure your business model remains relevant and competitive in the evolving market.

Seek Customer Feedback: Actively seek customer feedback through surveys, reviews, and direct communication. Understand their needs, preferences, and expectations. Use feedback to identify areas for improvement and make necessary adjustments to better cater to your customers.

Review Financial Performance: Regularly review your financial performance to assess the profitability and sustainability of your business model. Analyze revenue streams, expenses, and profit margins. Identify opportunities to optimize costs, increase revenue, and improve financial performance.

Experiment and Innovate: Embrace a culture of experimentation and continuous improvement. Encourage your team to generate innovative ideas and test new strategies. Pilot new initiatives, products, or services to evaluate their viability and impact on your business model.

Adapt to Market Changes: Adaptability is key in the tourism industry. Monitor market changes, such as shifts in customer behavior, regulatory updates, or economic factors, and be prepared to adjust your business model accordingly. Stay proactive and agile to capitalize on emerging opportunities and mitigate potential risks.

Implement Adjustments: Based on the insights gathered from evaluation and analysis, make the necessary adjustments to your business model. This may involve refining target markets, modifying products or services, adjusting pricing strategies, optimizing distribution channels, or revamping your marketing approach.

Monitor and Measure Results: Continuously monitor the impact of the adjustments made to your business model. Assess the effectiveness of the changes against the established KPIs. Track customer response, revenue growth, and overall business performance to determine the success of the adjustments.

Iterate and Repeat: The evaluation and adjustment of your business model should be an ongoing process. Regularly revisit and reassess your strategies, seeking ways to innovate and improve. Embrace a mindset of continuous growth and evolution to stay ahead in the dynamic tourism industry.

By regularly evaluating and adjusting your business model, you can ensure that your tourism business remains relevant, competitive, and responsive to the needs of your target market. This continuous improvement will set the stage for sustained success and growth in the ever-evolving tourism landscape.

Congratulations on reaching the end of this comprehensive guide to starting a tourism business. By following the steps outlined in this guide, you are well on your way to building a successful venture in the exciting world of travel and tourism.

We have covered a wide range of topics, from researching the tourism industry and defining your niche to securing financing, registering your business, and developing effective marketing strategies. We have also emphasized the importance of providing exceptional customer service and continuously evaluating and adjusting your business model to stay competitive.

Remember, starting a tourism business requires careful planning, dedication, and a deep understanding of your target market. Take the time to conduct thorough research, identify unique opportunities, and build a strong team to support your vision.

As you embark on this journey, embrace creativity, innovation, and a strong customer-centric approach. Stay informed about industry trends, monitor customer feedback, and adapt to market changes to ensure your business remains relevant and continues to exceed customer expectations.

Success in the tourism industry relies on providing unforgettable experiences that captivate travelers and create lasting memories. Embrace the diversity and beauty of the destinations you serve, and always strive to deliver excellence in every aspect of your tourism business.

We hope this guide has provided valuable insights and guidance to help you establish a thriving tourism business. Remember, the journey may have its challenges, but with passion, perseverance, and a well-executed plan, you have the opportunity to create an unforgettable and successful tourism venture.

Wishing you the best of luck in your journey to success!

Privacy Overview
Strictly Necessary Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Don't bother with copy and paste.

Get this complete sample business plan as a free text document.

Travel Tour Agency Business Plan

Start your own travel tour agency business plan

Sephats Tours

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">, opportunity.

Sephats Tours intends to provide individual and group travel to leisure clients. Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. Sephats Tours seeks to differentiate itself as the premier adventure travel company in the greater Gaborone (Botswana) area.

Competition

We have identified competing companies, some firmly established, that fill the same needs as Sephats Tours. We intend to market ourselves in such a way that with time competitor customers will choose our service over competitors’ on the basis of our higher quality and informative excursions.

Sephats Tours is poised to take advantage of this growth and moderate competition in the city travel portion of the industry, with a dedicated and experienced staff, excellent networking, and effective management and marketing. Sephats Tours intends to provide travel and adventure packages to tourists primarily in the Southern region, but also the whole of Botswana. Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. Sephats Tours seeks to differentiate itself as the premier adventure mobile operator in the greater Gaborone area.

Expectations

We foresee a slow initial growth in sales, as we strive to ensure we are known on the market, though operating expenses will be relatively high, and a bump in our sales and revenue generation as we spread our services during expansion.

Collection days are very important. We do not want to let our average collection days get above the client’s actual subscription period under any circumstances. This could cause a serious problem with cash flow, because our working capital situation is chronically tight. However, we recognize that we cannot control this factor easily, because of the relationship we wish to create with our clients.

Financial Highlights by Year

Financing needed.

We wil have 2 investors that will contribute:

investor 1 – P100,000

investor 2 – P102.000

This will cover all our necessary expenses until we are able to start making a net profit

Problem & Solution

Problem worth solving.

The tourism industry has undergone rapid growth of unsurpassed nature over the last several decades. This has mainly been due to the advent of a ‘borderless’ world and increased information dissemination about the majestic sceneries throughout the world, with the southern African region being no exception. Customers want to travel, to see the world. They are in need of a company where they can enjoy the sites and the luxuries without having to pay a huge price.

Our Solution

As it grows it will take on people and expand into related markets and services. It will also look for additional leverage by establishing relationships and representations with appropriate strategic allies.

Target Market

Market size & segments.

We will be focusing on those foreign tourists seeking leisure travel and excursions whilst on vacation in Botswana, with the intention of letting them see and appreciate the numerous attractions in our country. Though we realize that the majority of our tourists come from South Africa we shall be mainly targeting those from Europe and the Americas who often do not have transport or adequate knowledge about the country, unlike their South African counterparts who often do. Hence we shall be mainly targeting those who are not that mobile but wanting to see as many sites as possible. These people often do not want to waste their money on hiring vehicles to move about by themselves, but instead want to be escorted around places of interest by a reliable source. Hence the need to professionally market ourselves and the services we provide, offering a service of uncompromised nature. />Our marketing strategy will be based mainly on making the right service(s) available to the right target customer. We will ensure that our services’ prices take into consideration organizations’ and peoples’ budgets, and that these people know that we exist, appreciate the value of our services, and how to contact us. The marketing will convey the sense of quality in every picture, every promotion, and every publication. Our intension will be to target those individuals and groups looking for leisure activities and places to visit. We realize the need to focus our marketing message and our service offerings. We need to develop our message, communicate it, and make good on it. The decision to establish strategic alliances with several hotels, lodges and travel agencies is aimed at tapping our target market effectively and efficiently.

Current Alternatives

XXX: Located on the first floor of the G Hotel, Gear Adventures specializes in tailor-made safaris throughout Botswana and her neighboring countries. Gear Adventures offers Mobile Wilderness Safaris, Weekend Adventures, One-day explorations and safari operators. Of particular concern to us are the day tours around Gaborone that it offers to G Hotel guests. Research indicated that Gear Adventures is the only operator that offers day trips in and around Gaborone. Several of its services include: [details omitted].
YYY: Arguably one of the most reputable companies in our intended line of business. It has a fleet of nineteen buses comprising two semi-luxury B7 Volvo train-buses, six semi-luxury B7 Volvo, five M/Benz, four Nissan and two DAF buses. All the Volvo buses have radio facilities, and one of the train-buses has toilet facilities. With close to twenty years of experience Mr. K supported by his wife, Mrs. K, are achieving most of what they envisioned when they started their business-to provide a nation-wide road transport service renowned for its efficiency and reliability. The recent launch of a new imported South American double-decker luxury bus serves as testimony of their continued dedication towards providing a good service to their clients.

ZZZ: Similar to YYY, Z is well respected in the market with a large fleet of buses. As well as providing daily transport to Selebi Phikwe and several towns it also provides local and international trips by hire. However they lack the marketing edge and foreign tourist focus we intend to have.

Upon closer analysis of the above competitors it may be observed that the majority of these are offering safari excursions, and this represents an opportunity to be realized by us. According to the Central Statistics Office there are approximately 81 travel agents, tour operators and safari operators in Botswana at present, the majority of which have a South African background either in directorship or actual origin.

Our Advantages

Our advantages are best described as our strengths:

Diversified client base: This will reduce our dependency on one particular market.
Combination of skills in employees: The directors intend to engage well-qualified and experienced employees to jointly develop business strategy and long-term plans, so as to attain company objectives.
Extensive advertising and marketing: The company will undertake extensive advertising and marketing, promoting both its name as well as service/product awareness. Hence an aggressive and focused marketing campaign with clear goals and strategies shall be one of our mainstays.

Keys to Success

The keys to Sephats Tours success will undoubtedly be effective market segmentation through identification of several niche markets and implementation strategies. Along these lines the company intends to implement advertising, personal selling and direct marketing strategies to the target markets. Our personal selling marketing strategies will rotate around keeping in touch with hotels and travel agencies for major customers, and advertising for more individual customers. Hence our key success factors will include the following:

Excellence in fulfilling the promise: We intend to offer completely enjoyable, comfortable and informative travel excursions that will ensure that travelers are thoroughly satisfied and appreciative at the end of their trip.
Timely response to customers’ requests: We cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image and reputation, including future business. Hence we need to be continually communicating with the client, including hotels and lodges so as to ensure that we are constantly available to the client meeting their expectations.
Solid and fruitful strategic alliances: Considering the nature of our services and our relative infancy on the market, we realize the importance of establishing and maintaining fruitful strategic alliances with various stakeholders, including hotels, lodges, and travel agencies, amongst others, so as be assured of a constant flow of customers, fulfilling their needs at every opportunity.
Marketing know-how: As a relatively new company on the market there will be a need to aggressively market our business and the services we provide so as to be continuously at the top of our prospective clients minds. This will also act as a temporary deterrent for companies contemplating entering our market. Advertising shall be undertaken on a regular basis.

Marketing & Sales

Marketing plan.

One core element of our strategy will be that of differentiation from our competitors. In terms of marketing we intend to ensure that our name and services are marketed on an extensive basis so that customers are aware of our existence. We will have a Social Media Strategy. We will be in Twitter, on Facebook, and on LinkedIn. We will run promotions and sales and have our customers tell us their favorite vacations, and experiences and they will talk to each other. In price, we intend to offer reasonable and competitive prices in comparison to competition and we need to be able to sustain that. Our service marketing will strive to ensure that we establish long relationships with clients.

For the short term at least, the selling process will depend on personal selling/networking and advertising to lure and inform potential customers about the services we offer and the benefits of utilizing our services. Our marketing does not intend to affect the perception of need as much as knowledge and awareness of the service category.

Locations & Facilities

At present the company offices are located at Plot Number 28338, Block 3, Belabela road opposite Gaborone Television Station, near Hill Crest Primary School. However, as time progresses the intention is to move into more accessible and attractive offices in a prime area. This regardless of the fact that our type of business is not too dependent on office location and size.

Sephats Tours will strive to ensure that it contains the latest, or extremely recent personal computer including relevant software so as to ensure that the company is continuously at the forefront in our market arena. The one certainty in our industry is that technology will continue to evolve and develop, changing what we market as well as how we market it. Our aim will be to be aware of the implications of this new technology and utilizing it in our existing framework where possible. However it should be noted that as we are new on the market it will take some time before we have in place our own website and other multimedia presentations. With time we also intend to have the latest and most efficient software in place to enable smooth operations.

Milestones & Metrics

Key metrics.

Our Key metrics are:

Tours sold (units, growth from month to month and year to year)
Tourists per tour (average, and changes over time)
Revenue per tour
Revenue per tourist
Total tourist prospects (estimates)
Facebook likes
Twitter follows

Ownership & Structure

Sephats Tours is a Private Limited company incorporated at the Registrar of Companies through the foresight and vision of Mr. X and Mrs. Y. It is a 100% wholly owned Botswana firm.

Management Team

The founders of Sephats Tours are passionate about the activities it will promote and offer on the market. Management style will reflect the participation of the directors/shareholders. The company intends to respect its community and treat all employees well. We will develop and nurture the company as community. However we realize that we are not fully conversant in tourism and as such intend to engage experienced staff as well as undergo a training course from a reputable institution.

The Managing Director’s experience in public commercial transportation and government will assist in the establishment of good networks. He also has attended a course in Auto Mechanics at X Centre that will assist in servicing the vehicles. However acknowledging the importance of continuous training and improvement the Managing Director intends to undergo a course in Travel and Tourism so as to be fully conversant in the field, as well as obtain knowledge of the latest developments in the industry.

Personnel Table

	2020	2021	2022
Accountant	P30,000	P33,000	P36,300
Tourguide	P24,000	P26,400	P29,040
Sales and Marketing	P21,600	P23,760	P26,136
Driver	P18,000	P18,900	P19,845
Personal Assistant	P14,400	P15,840	P17,424
Cleaner (2)	P14,400	P15,120	P15,876
Nightwatchman (2)	P14,400	P15,120	P15,876
Mechanic (0.67)		P15,000	P17,000
Totals	P136,800	P163,140	P177,497

Financial Plan investor-ready personnel plan .">

Key assumptions.

Some of the more important underlying assumptions are:

We assume a strong economy, without major recession.
We assume, of course, that there are no unforeseen changes in economic policy to make our service immediately obsolete or unwanted.

Revenue by Month

Expenses by month, net profit (or loss) by year, use of funds.

Thus far we have purchased a Mercedes Benz mini bus to run tours for our customers, for P167,00, which was purchased with P32,000 down and the rest on a 5-year 6% loan. Other start-up expenses covered include legal costs, business plan compilation, license costs and related expenses.

START-UP REQUIREMENTS

Start-up Expenses

Legal P1,000
Logo, branding. P500
Website, collaterals P700
Consultants P1,200
Insurance P800

TOTAL START-UP EXPENSES P5,000

Sources of Funds

We have 2 investors, investor 1 is investing P100,000, investor 2 is investing 102,000.

Projected Profit & Loss

	2020	2021	2022
Revenue	P678,000	P802,000	P916,000

Direct Costs	P325,440	P384,960	P439,680

Gross Margin	P352,560	P417,040	P476,320
Gross Margin %	52%	52%	52%
Operating Expenses
Salaries & Wages	P136,800	P163,140	P177,497
Employee Related Expenses	P27,360	P32,628	P35,499
Rent	P14,400	P14,400	P14,400
Sales and Marketing	P101,700	P120,300	P137,400
Insurance	P12,000	P12,000	P12,000
Travel	P1,800	P1,800	P1,800
Miscellaneous	P2,400	P2,400	P2,400
Maintenance	P12,000	P12,000	P12,000
Startup Expenses	P5,000
Total Operating Expenses	P313,460	P358,668	P392,996

Operating Income	P39,100	P58,372	P83,324

Interest Incurred	P7,451	P5,978	P4,416
Depreciation and Amortization	P16,700	P16,700	P16,700
Gain or Loss from Sale of Assets
Income Taxes	P2,242	P5,354	P9,332
Total Expenses	P665,293	P771,660	P863,124
Net Profit	P12,707	P30,340	P52,876
Net Profit/Sales	2%	4%	6%

Projected Balance Sheet

	Starting Balances	2020	2021	2022
Cash		P25,365	P46,323	P57,282
Accounts Receivable		P43,500	P40,100	P45,800
Inventory
Other Current Assets
Total Current Assets		P68,865	P86,423	P103,082

Long-Term Assets		P167,000	P167,000	P167,000
Accumulated Depreciation		(P16,700)	(P33,400)	(P50,100)
Total Long-Term Assets		P150,300	P133,600	P116,900

Total Assets		P219,165	P220,023	P219,982

Accounts Payable		P26,085	P22,827	P25,820
Income Taxes Payable		P2,242	P1,360	P2,355
Sales Taxes Payable		P0	P0	P0
Short-Term Debt	P23,869	P25,342	P26,905	P28,564
Prepaid Revenue
Total Current Liabilities	P23,869	P53,669	P51,092	P56,739
Long-Term Debt	P111,131	P85,789	P58,885	P30,321
Long-Term Liabilities	P111,131	P85,789	P58,885	P30,321

Total Liabilities	P135,000	P139,458	P109,977	P87,060

Paid-In Capital		P202,000	P202,000	P202,000
Retained Earnings	(P135,000)	(P135,000)	(P122,293)	(P121,953)
Earnings		P12,707	P30,340	P52,876
Total Owner’s Equity	(P135,000)	P79,707	P110,047	P132,923

Total Liabilities & Equity	P0	P219,165	P220,023	P219,982

Projected Cash Flow Statement

	2020	2021	2022
Net Cash Flow from Operations
Net Profit	P12,707	P30,340	P52,876
Depreciation & Amortization	P16,700	P16,700	P16,700
Change in Accounts Receivable	(P43,500)	P3,400	(P5,700)
Change in Inventory
Change in Accounts Payable	P26,085	(P3,258)	P2,993
Change in Income Tax Payable	P2,242	(P882)	P995
Change in Sales Tax Payable	P0	P0	P0
Change in Prepaid Revenue
Net Cash Flow from Operations	P14,234	P46,300	P67,864
Investing & Financing
Assets Purchased or Sold	(P167,000)
Net Cash from Investing	(P167,000)
Investments Received	P202,000
Dividends & Distributions			(P30,000)
Change in Short-Term Debt	P1,472	P1,563	P1,659
Change in Long-Term Debt	(P25,342)	(P26,905)	(P28,564)
Net Cash from Financing	P178,131	(P25,342)	(P56,905)
Cash at Beginning of Period	P0	P25,365	P46,323
Net Change in Cash	P25,365	P20,958	P10,959
Cash at End of Period	P25,365	P46,323	P57,282

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software

Beginners Guide to Starting a Tourism Business

Your Beginners Guide to Starting a Tourism Business

Writing for WikiHow, Claire Fess provides eight steps on how to start a tourism business .

Table of Contents

Definition: Tourists are people who travel outside of their home-base environments in order to spend time visiting a different environment in either a business or leisure capacity. Both vacationers and those on business trips are considered tourists, and they may be touring either domestically (within their home country) or internationally. A tourism business is any business that centers on catering to tourists’ needs.

Beginners Guide to Starting a Tourism Business

Step 1: Decide on which sector of tourism you would like to focus.

You have several options to choose from when it comes to establishing a business in tourism :

Transportation service. This sector involves transporting tourists to, from and around the tourist destination.
Travel agencies. Travel agencies are the 1-stop-shop for everything involved with visiting a place, including transportation, accommodations and attractions.
Tour Operator. A tour operator typically combines tour and travel components to create a holiday. They prepare an itinerary.
Destination Management Company . A DMC possesses extensive local knowledge, expertise and resources, specialising in the design and implementation of events, activities, tours, transportation and program logistics.
Accommodation. These include hotels, guesthouses, bed and breakfasts, hostels, rental houses, lodges and any other place tourists may stay while travelling.
Guided tours and tourist guide. A guided tour service or professional tourist guide is a tourism business that specializes in providing informative and entertaining tours through an area’s local attractions.
Hospitality. A hospitality business pertains to any food or beverage establishment that tourists may frequent.

Step 2: Take your geographical location into account.

Your local tourist attractions are good indicators of what would and would not make a successful tourism business venture. For example, if your area is secluded from the populace and dense with wineries, then guided winery tours, local bed and breakfasts, and airport transportation services are all viable business options.

Step 3: Size up the competition.

Thoroughly research the tourism businesses in your area before you decide which business in tourism is right for you. You will want to choose a tourism sector that is not overly congested, and one that you can contribute something unique to.

Step 4: Write a business plan.

Your business plan is the blueprint for your tourism business, and should include the following sections:

Executive summary. Describe your business’s purpose, name, location, personnel needs, tourism business management staff, market sector, competition, marketing plan and financial projections.
Tourism business summary. This should detail how the business’s ownership will be distributed and the start up requirements (funding, assets and location).
Products and/or services. You need to outline the products and/or services your business will be providing for tourists.
Analysis of the market. Provide information about your target market and your competition. Tourism business strategy. Describe how you plan on running your business, marketing your business and pricing your product or service.
Financial summary. State your projections for your business’s expenses and income.

Step 5: Procure the necessary funds.

Present your business plan to potential lenders and/or business partners in order to obtain the start up and operating capital you will need to run your business in tourism.

Step 6: Select a business location.

If you plan to operate a walk-in travel agency or an accommodation establishment, there are 3-things to consider. They are location, location, and location!

Step 7: Obtain all applicable business licenses.

Get the necessary business licensing through your local government’s business regulatory agency.

Step 8: Market your tourism business :

Use social networking sites . Set up accounts/pages on free social networking sites such as Linked In .
Create a website for your tourism business. Be sure to hire a specialist for search engine optimization (SEO) in order to maximize your site’s online presence. List your business on all applicable online directories and review websites.
Advertise in print mediums. Take out ad space in newspapers, magazines and trade/lifestyle publications.

Source: www.wikihow.com/Develop-a-Tourism-Business

So you want to be a tour operator?

The Role of Tour Operators in Safari Bookings
13 Tips to surviving as a Small Tourism Business
Effective Sales Secrets For Small Businesses

Tourism Tattler

Is your superstar employee really helping your business?

SA Tourism Numbers Reach Record High

How Mining Benefits Africa’s Economy

Privacy Overview

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Setting Up a Tourism & Travel Company - Making a Business Plan

Read Time: 5 Minutes

Posted: 06 Mar 2019

06 Mar 2019

Updated: 15th May 2023

If you’re planning on setting up a tourism business, you’ll definitely want to start with an airtight business plan . Here's everything you need to know about creating a business plan to start a travel company.

What is a Business Plan?

Your business plan is a document that sets out your business objectives and how you are going to achieve them.

When starting a travel or tour company, goals could include reaching new markets in different countries, making the booking experience easier or other gaps in the market. Crucially, you'll need to think about why you're starting this business.

Why is a Business Plan Important for Setting Up a Tourism Business?

Business plans are important for every kind of business. A successful business needs goals and to know the ways of reaching these goals. Without this important tool, it would be difficult to grow your business.

To succeed in the travel and tourism industry, you'll be providing customer service that could make or break someone's trip. From travel agencies to sightseeing tours, having a plan in place is necessary to succeed in this field.

How to Write a Business Plan for a Tourism Company

Here's what we recommend including in your tourism business plan.

Executive Summary

Company summary.

Investments.

Market Analysis Summary

Market segmentation - the groups of people you want to target.
Key market trends in the tourism sector.
Market needs based on current statistics in the tourism industry.
How your competitors are positioned in the market.
Where you have found a business opportunity in the market.

Management Summary

Financial forecast, funding and costs.

When will I start to see a profit?
If I get any investment, when can investors expect a return?
How much profit will you see over time?
What kind of income can I expect from my business?
How can I reduce the risk of failure?

Setting up a tourism business is no mean feat; we hope these tips give you a strong foundation for your new travel and tourism business. There are also plenty of free templates to suit all kinds of travel, tourism and hospitality companies that are easy to fill in with the help of this blog. Ready to start creating your business plan? Start here with how to determine your business model .

If you need any additional advice, our friendly team are on hand to help with every step of the way. Simply contact us here and we’ll do the rest.

Shop the Products in the Blog...

Stapled Booklets

Flyers & Leaflets

Folded Leaflets

Business Cards

About the Author

How to Start a Stationery Business

7 Questions To Ask Yourself When Starting a Post-Pandemic Business

How to Start a Photography Business in the UK

Iso certified.

Bluetree Print Limited T/A has been certified to ISO 9001:2015 & ISO 14001:2015 for the following scope:

ISO 9001:2015: The production and supply of digitally, lithographically and nanographically printed products on paper, board and plastic substrates at the Manvers sites.

ISO 14001:2015: The production and supply of digitally, lithographically and nanographically printed products on paper, board and plastic substrates at the Manvers sites.

Certification is subject to periodic surveillance and re-assessment. For further information regarding the validity of the certification please Contact us for Certification Help. Call our helpful team today!

PRO Courses Guides New Tech Help Pro Expert Videos About wikiHow Pro Upgrade Sign In
EDIT Edit this Article
EXPLORE Tech Help Pro About Us Random Article Quizzes Request a New Article Community Dashboard This Or That Game Happiness Hub Popular Categories Arts and Entertainment Artwork Books Movies Computers and Electronics Computers Phone Skills Technology Hacks Health Men's Health Mental Health Women's Health Relationships Dating Love Relationship Issues Hobbies and Crafts Crafts Drawing Games Education & Communication Communication Skills Personal Development Studying Personal Care and Style Fashion Hair Care Personal Hygiene Youth Personal Care School Stuff Dating All Categories Arts and Entertainment Finance and Business Home and Garden Relationship Quizzes Cars & Other Vehicles Food and Entertaining Personal Care and Style Sports and Fitness Computers and Electronics Health Pets and Animals Travel Education & Communication Hobbies and Crafts Philosophy and Religion Work World Family Life Holidays and Traditions Relationships Youth
Browse Articles
Learn Something New
Quizzes Hot
Happiness Hub
This Or That Game
Train Your Brain
Explore More
Support wikiHow
About wikiHow
Log in / Sign up
Finance and Business
Business by Industry
Hospitality and Tourism Businesses

How to Develop a Tourism Business

Last Updated: February 16, 2024 Approved

This article was co-authored by Jessica Villegas . Jessica Villegas is a Certified Academic Life Coach and the Founder of Hi-Lite Coaching + Consulting in Winter Garden, Florida. Jessica has over 20 years of leadership experience, and she and her team serve teens and young adults through private coaching, group coaching, workshops, and speaking engagements. She uses workbook exercises, coaching planners, and regular check-ins to support young adults in achieving their academic and personal goals. Jessica received her Bachelor’s in Organizational Communications and Leadership Studies from the University of Central Florida and her Professional Coaching certification through Coach Training EDU, an ICF Accredited Institution, as an Academic Life Coach. wikiHow marks an article as reader-approved once it receives enough positive feedback. This article received 23 testimonials and 100% of readers who voted found it helpful, earning it our reader-approved status. This article has been viewed 357,395 times.

A tourism business is a great way to share your passion with others looking to experience a new location or culture, be it in a business or leisure capacity. To develop a tourism business, you need to first decide on your focus and create a business plan. Afterwards, you can move on to marketing and growing your business.

Selecting Your Businesses Focus

Step 1 Choose a geographic location that you know intimately.

Don't be afraid to send your customers to other businesses—it shows that you know the area well and are dedicated to ensuring they have the best time possible.
Use your chosen geographic region to guide your focus. For example, if your location is secluded from the populace and dense with wineries, then guided winery tours, local bed and breakfasts, and airport transportation services are all viable business options.

Step 2 Explore hotels in the area to determine what makes each successful.

Imagine how your hotel would look and how it would stand out.
Ask local business owners about their experience in the industry to get a feel for their day-to-day activities and how they succeed.

Step 3 Research local tourism agencies to find out what activities are available.

Book a tour with a local agency and get a feel for what they offer. Take note of their pricing and routes.

Step 4 Taste food from local restaurants to see what they have to offer.

Compare the busiest restaurants to the slowest. Ask yourself what they are doing differently and how they could improve.

Step 5 List the services offered by the competition.

For example, you might find that all hotels offer complimentary breakfast, so be sure to offer this. But if you find that none of them offer complimentary dinner, you can offer this to set yourself apart.
Pinpoint a tourism sector that is not overly congested, and one that you can contribute something unique to.

Step 6 Focus on a specific niche in your chosen tourism sector.

For example, if you want to focus on providing tours, decide on a location that you know well in terms of its history, food, and entertainment. If you think hospitality is your calling, decide on the type of foods and beverages that you want to provide to tourists.
List the contacts that you have within each niche to get a better idea of which one you have the most connections in.

Setting the Foundation for Your Business

Step 1 Obtain all applicable licenses and permits.

If you provide tours in natural areas, you will likely need specific permits for each region or park.

Step 2 Apply for the necessary insurance coverage.

Determine if you must carry disability, unemployment, or other types of insurance for your employees.

Include an outline of the products and/or services your business will be providing for tourists.
Provide information about your target market and your competition.
Describe how you plan on running your business and pricing your product or service

Step 4 Calculate the daily and monthly costs of your business.

Employee benefits

Apply for a small business loan or grant if you find that you're low on funds. Visit Grants.gov ( https://www.grants.gov/ ) for a list of grants available around the world, or visit your bank and inquire about loans.

Marketing Your Tourism Business

Step 1 Connect with the local tourism community through events and meetups.

Run local promotions for your peers and their family and friends.

Take out ad space in newspapers, magazines and lifestyle publications.
Produce all applicable marketing materials, such as logos, regular newsletters, and business cards.

Be sure to hire a specialist for search engine optimization (SEO) to maximize your site's online presence.

Step 4 Create relationships with community influencers.

Stay connected to local tourism industry councils and relevant media and trade organizations.

Growing Your Business

Step 1 Hire employees to conduct tours and outings.

Post ads on classified websites. Be sure to indicate the skills and experience you are looking for.
Select employees that are familiar with your business. Remember that you always want to offer your customers a personalized, engaging experience.
Plan your staff as far ahead as you possibly can. Be sure to plan extra carefully for busy times of the year.
To make your business work, you really need to invest in your employees. It starts with the mission, vision, and values of the company and how those are permeated throughout your employees and how you deliver that and how you show up as that.

Step 2 Keep track of your business costs on a daily basis.

Track competitor products, prices, and value regularly.

Step 3 Invest in tour operator software for booking customers.

Create gift cards, promo codes, and vouchers for your customers.

Step 4 Pay attention to customer feedback.

Make it your primary goal to deliver on your promises and address every customer issue personally.
Encourage your customers to leave their feedback on social media services.

Step 5 Create a memorable customer service plan.

Always tell your customers about other sights in the area and tourism businesses close to yours that they can experience while in the area.
Tell your customers about package deals, sales, and discounts.
Send customers a follow-up email to thank them for choosing your business and make them feel welcome to return at any time!

Step 6 Design package plans for tour outings at various times of the year.

Plan different packages for different times of the year.
Consider your audience when creating packages. Offer them things that make the experience more enjoyable and convenient.
Look at packages from competing businesses and try to offer something that they don't.

Community Q&A

↑ https://smallbusinessbc.ca/article/strategies-start-grow-tourism-business/
↑ https://www.business.qld.gov.au/industries/hospitality-tourism-sport/tourism/starting-up/regulations/licences-permits-legislation
↑ https://www.business.qld.gov.au/running-business/employing/taking-on-staff/find/assess
↑ https://www.rezdy.com/blog/3-costs-you-need-to-consider-when-pricing-your-tourism-product/
↑ https://www.capterra.com/tour-operator-software/
↑ https://www.iti.gov.nt.ca/sites/iti/files/ProductPackaging.pdf

About This Article

Developing a tourism business is a great way to make a profit while sharing your love of different cultures with new people. A tourism business is any business that caters to tourists, like hospitality, food, and local tours. You’ll need to choose a lucrative niche with little competition to make sure there's space in the market for your business. Choose a location you know well and an industry you have experience in. Unless you already have funding for your business, you’ll need to secure a small business loan, grant, or private investment. You'll also need to write a business plan to present to investors and help you plan your next steps. For more tips, including how to market your tourism business, read on! Did this summary help you? Yes No

Send fan mail to authors

Reader Success Stories

LINDA HOPKINS

Jul 16, 2017

Did this article help you?

Sahil Rithwan

Mar 8, 2017

Roslan Ismail

Mar 10, 2017

Zendmene Erdenetsogt

Jul 27, 2016

Shivo Chimbonda

Apr 26, 2017

Featured Articles

Watch Articles

Terms of Use
Privacy Policy
Do Not Sell or Share My Info
Not Selling Info

Get all the best how-tos!

Purchase History

Tourism Business Plan Templates

Choose your Tourism business plan template from the list below:

Hotel Business Plan Template
Bed and Breakfast Business Plan Template
Travel Agency Business Plan Template

At Business and Plans, we offer a wide range of Tourism business plan templates to cater to your specific needs. Whether you are starting a Hotel, Bed and Breakfast, or Travel Agency, we’ve got you covered. Our professionally designed templates will save you time and ensure your business is set up for success. Browse through our selection below and choose the perfect template to kickstart your journey in the booming tourism industry.

Welcome to Your Gateway for Success in Tourism Business!

Unlock the Potential of Your Hospitality Venture with Our Expertly Crafted Tourism Business Plan Templates.

Are you ready to elevate your hotel, bed and breakfast, or travel agency to new heights of success? At Business & Plans, we understand the unique challenges and opportunities that the tourism industry presents. That’s why we’ve curated a collection of comprehensive and professionally designed tourism business plan templates to guide you on your journey to prosperity.

Why Invest in a Tourism Business Plan?

1. strategic roadmap:.

Our meticulously crafted templates serve as your strategic roadmap, helping you navigate the competitive landscape of the tourism industry. Whether you’re starting a new venture or looking to revitalize your existing business, a solid business plan is your foundation for success.

2. Investor Confidence:

Attracting investors is a key step in expanding your tourism business. A well-structured business plan not only demonstrates your commitment but also instills confidence in potential investors. Showcase your vision, market analysis, and financial projections with our templates to secure the support you need.

3. Operational Efficiency:

Efficient operations are crucial in the tourism sector. Our business plan templates guide you through operational strategies, from optimizing booking processes to enhancing customer service, ensuring that your business runs smoothly and exceeds customer expectations.

Why Choose Our Templates?

Expertly Crafted: Our templates are created by industry experts with years of experience in the tourism sector.
Customizable: Tailor each template to suit the unique aspects of your business, ensuring a personalized approach.
Comprehensive Guidance: Step-by-step guidance to help you fill in every section of the business plan with confidence.
Up-to-Date Insights: Benefit from the latest trends and insights in the tourism industry to stay ahead of the competition.

Invest in the success of your tourism business today! Browse our collection of business plan templates and take the first step toward achieving your business goals. At Business & Plans, we’re committed to your success in the dynamic world of tourism.

Sample Business Plans
Transportation, Logistics & Travel

Tour Operator Business Plan

Are you a travel enthusiast making itineraries for your friends & families? Well, if yes, then you are going to be an excellent tour operator. But for a successful business out of a hobby, a proper plan is needed.

Need help writing a business plan for your tour operator business? You’re at the right place. Our tour operator business plan template will help you get started.

Free Business Plan Template

Download our free tour operator business plan template now and pave the way to success. Let’s turn your vision into an actionable strategy!

Fill in the blanks – Outline
Financial Tables

How to Write A Tour Operator Business Plan?

Writing a tour operator business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Market Opportunity: Summarize your market research, including market size, growth potential, and marketing trends. Highlight the opportunities in the market and how your business will fit in to fill the gap.
Marketing & Sales Strategies: Outline your sales and marketing strategies—what marketing platforms you use, how you plan on acquiring customers, etc.
Financial Highlights: Briefly summarize your financial projections for the initial years of business operations. Include any capital or investment requirements, associated startup costs, projected revenues, and profit forecasts.
Call to Action: Summarize your executive summary section with a clear CTA, for example, inviting angel investors to discuss the potential business investment.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

Say goodbye to boring templates

Build your business plan faster and easier with AI

Plans starting from $7/month

2. Business Overview

The business overview section of your business plan offers detailed information about your company. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Describe what kind of tour operator company you run and the name of it. You may specialize in one of the following tour operator businesses:

Inbound operators
Outbound operators
Domestic operators
Adventure tour operators
Group tour operators
Luxury tour operators
Online travel agencies
Describe the legal structure of your tour operator company, whether it is a sole proprietorship, LLC, partnership, or others.
Explain where your business is located and why you selected the place.
Owners: List the names of your tour operator business’s founders or owners. Describe what shares they own and their responsibilities for efficiently managing the business.
Mission Statement: Summarize your business’ objective, core principles, and values in your mission statement. This statement needs to be memorable, clear, and brief.
Future Goals: It’s crucial to convey your aspirations and vision. Mention your short-term and long-term goals; they can be specific targets for revenue, market share, or expanding your services.

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Competitive Analysis: Identify and analyze your direct and indirect competitors. Identify their strengths and weaknesses, and describe what differentiates your tour operator services from them. Point out how you have a competitive edge in the market.
Regulatory Environment: List regulations and licensing requirements that may affect your tour operator company, such as business registration & licensing, transportation regulation, consumer protection laws, employment laws, consumer protection laws, etc.

Here are a few tips for writing the market analysis section of your tour guide business plan:

Conduct market research, industry reports, and surveys to gather data.
Provide specific and detailed information whenever possible.
Illustrate your points with charts and graphs.
Write your business plan keeping your target audience in mind.

4. Products And Services

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Itinerary planning
Accommodation booking
Guided tours
Activities & excursions
Travel documentation & visa assistance
Travel Insurance
Destination management services
Additional Services: Mention if your tour operator company offers any additional services. You may include services like visa assistance, travel insurance, local transportation, etc.

In short, this section of your tour operator plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Pricing Strategy: Describe your pricing strategy—how you plan to price your services and stay competitive in the local market. You can mention any discounts you plan on offering to attract new customers.
Marketing Strategies: Discuss your marketing strategies to market your services. You may include some of these marketing strategies in your business plan—social media marketing, Google ads, email marketing, content marketing, and print marketing.
Sales Strategies: Outline the strategies you’ll implement to maximize your sales. Your sales strategies may include direct sales calls, partnering with other businesses, offering referral programs, etc.
Customer Retention: Describe your customer retention strategies and how you plan to execute them. For instance, introducing loyalty programs, discounts & offers, personalized service, etc.

Overall, this section of your tour company business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your tour operator business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & Training: Mention your business’s staffing requirements, including the number of employees or other staff needed. Include their qualifications, the training required, and the duties they will perform.
Operational Process: Outline the processes and procedures you will use to run your tour operator business. Your operational processes may include tour planning & development, marketing & sales, reservation & booking management, operations & logistics, etc.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section provides an overview of your tour operator business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.

Founders/CEO: Mention the founders and CEO of your tour operator company, and describe their roles and responsibilities in successfully running the business.

This section should describe the key personnel for your tour operator services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your financial plan:

Profit & loss statement: Describe details such as projected revenue, operational costs, and service costs in your projected profit and loss statement . Make sure to include your business’s expected net profit or loss.
Cash flow statement: The cash flow for the first few years of your operation should be estimated and described in this section. This may include billing invoices, payment receipts, loan payments, and any other cash flow statements.
Balance Sheet: Create a projected balance sheet documenting your tour operator business’s assets, liabilities, and equity.
Financing Needs: Calculate costs associated with starting a tour operator business, and estimate your financing needs and how much capital you need to raise to operate your business. Be specific about your short-term and long-term financing requirements, such as investment capital or loans.

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

Add a table of contents for the appendix section to help readers easily find specific information or sections.
In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more. These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
Provide data derived from market research, including stats about the industry, user demographics, and industry trends.
Include any legal documents such as permits, licenses, and contracts.
Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your tour operator business plan should only include relevant and important information supporting your plan’s main content.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

This sample tour operator business plan will provide an idea for writing a successful tour operator plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our tour operator business plan pdf .

Travel Agency Business Plan

RV Park Business Plan

Steps to Writing Business Plan

Best AI tools for Startup

10 Essential Components of a Business Plan

Business Plan Cover Page Guide

Frequently Asked Questions

Why do you need a tour operator business plan.

A business plan is an essential tool for anyone looking to start or run a successful tour operator business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your tour operator company.

How to get funding for your tour operator business?

There are several ways to get funding for your tour operator business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

Bank loan – You may apply for a loan in government or private banks.
Small Business Administration (SBA) loan – SBA loans and schemes are available at affordable interest rates, so check the eligibility criteria before applying for it.
Crowdfunding – The process of supporting a project or business by getting a lot of people to invest in your business, usually online.
Angel investors – Getting funds from angel investors is one of the most sought startup options.

Apart from all these options, there are small business grants available, check for the same in your location and you can apply for it.

Where to find business plan writers for your tour operator business?

There are many business plan writers available, but no one knows your business and ideas better than you, so we recommend you write your tour operator business plan and outline your vision as you have in your mind.

What is the easiest way to write your tour operator business plan?

A lot of research is necessary for writing a business plan, but you can write your plan most efficiently with the help of any tour operator business plan example and edit it as per your need. You can also quickly finish your plan in just a few hours or less with the help of our business plan software .

How do I write a good market analysis in a tour operator business plan?

Market analysis is one of the key components of your business plan that requires deep research and a thorough understanding of your industry. We can categorize the process of writing a good market analysis section into the following steps:

Stating the objective of your market analysis—e.g., investor funding.
Industry study—market size, growth potential, market trends, etc.
Identifying target market—based on user behavior and demographics.
Analyzing direct and indirect competitors.
Calculating market share—understanding TAM, SAM, and SOM.
Knowing regulations and restrictions
Organizing data and writing the first draft.

Writing a marketing analysis section can be overwhelming, but using ChatGPT for market research can make things easier.

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

Turn your business idea into a solid business plan

Explore Plan Builder

Plan your business in the shortest time possible

No Risk – Cancel at Any Time – 15 Day Money Back Guarantee

Create a great Business Plan with great price.

400+ Business plan templates & examples
AI Assistance & step by step guidance
4.8 Star rating on Trustpilot

Streamline your business planning process with Upmetrics .

Why tourism planning is important

Tourism planning should be an integral part of any destination’s tourism development plan in order to achieve the best results and satisfy all stakeholders. Tourism planning is key to maintaining sustainable tourism and whilst some destinations do this very well, others (often developing countries), fail the recognise the importance of effective tourism development planning.

In this post I will explain why tourism planning is so important and recommend some literature for further reading on this topic. This information on tourism planning should be helpful to a number of tourism stakeholders, including business entrepreneurs, Government bodies and tourism workers. It is also useful for those studying travel and tourism as well as those who have a general interest in the subject. For an introduction to the concept of tourism policy and planning visit this post- ‘ The different levels of tourism policy and planning ‘.

Wait! Before you read on, take a look at the short video that I created all about the importance of tourism planning!

What is tourism planning?

Tourism development refers to the growth and maintenance of the tourism industry in a given locality. And, of course, tourism planning is a very important part of this.

On a basic level, tourism development can be defined as creating strategies and plans to increase/develop/encourage tourism for a destination. The fundamental reason behind planning and implementing strategies for developing the tourism sector is primarily to make money and to subsequently increase the GDP of a country/area.

You might also be interested in my post- ‘ What is tourism? A definition of tourism ‘

Tourism development consists of many elements including, but not limited to: developing and managing private-public partnerships, assessing the competitors to gain competitive advantage, ensuring responsible and sustainable development, viewing tourism as an interconnected system and a demand-driven sector, assessing private sector investment and international cooperation, tourism clustering and involvement by the Government.

Why tourism development planning is important

According to Williams cited in Mason (2003);

‘The aim of modern planning is to seek optimal solutions to perceived problems and that it is designed to increase and, hopefully maximise development benefits, which will produce predictable outcomes’.

And Getz (1987) cited in Pearce (1989) defines tourism planning as;

“A process, based on research and evaluation, which seeks to optimise the potential contribution of tourism to human welfare and environmental quality”

Tourism development planning should be an integral part of any destination’s tourism plan in order to achieve the best results and satisfy all stakeholders. Tourism development planning is key to maintaining sustainable tourism and whilst some destinations do this very well, others (often developing countries), fail the recognise the importance of effective tourism development planning.

What is tourism development planning?

Tourism development refers to the growth and maintenance of the tourism industry in a given locality. And, of course, planning is a very important part of this.

Basic stages in tourism development planning

Tourism development planning is no simple task and there are many variables to consider. There are also different levels of tourism planning and policy . Fortunately , destinations can learn lessons from other areas which have been successful or otherwise. Take for example, over dependence on tourism in Egypt as I explain in this post- Why Unpaid Business is Better than No Business: The Case of the Egyptian Boatman. It is also worthwhile to look at the tourism policies of similar destinations. Some strong examples include Jamaica and Cape Town .

On a basic level, the main stages in tourism development planning include: the analysis of previous tourist development; evaluation of the position of tourism in the area including competition; formulation of relevant tourism policy by Government; the defining of a development strategy and the formation of a programme of action.

The benefits of tourism development

Tourism development planning enables a range of benefits to all stakeholders involved, for example:

It increases income and jobs from tourist spending
It helps preserve cultural and natural heritage for tourists
It increases understanding of other cultures
It builds new facilities such as sewage for whole communities or new roads

The costs of tourism development

There are also some costs which must be considered and planned for, which include:

Costs of implementing tourist facilities can be costly
The environment can be destructed to make room for hotels etc. to be built
Social standards may be undermined e.g. topless women in Dubai
The natural environment may be polluted

Formulating an approach to tourism policy and planning

There are six ‘golden rules’ that should be applied when formulating an approach to tourism policy and planning, as outlined by Inskeep (1991).

Goal oriented

Clear recognition of tourism’s role in achieving broad national and community goals

Integrative

Incorporating tourism policy and planning into the mainstream of planning for the economy, land use and infrastructure, conservation and environment

Market driven

Planning for tourism development that trades successfully in a competitive global marketplace

Resource driven

Developing tourism which build on the destination’s inherent strengths whilst protecting and enhancing the attributes and experiences of current tourism assets

Consultative

Incorporating the wider community attitudes, needs and wants to determine what is acceptable to the population

Drawing on primary or secondary research to provide conceptual or predictive support for planners including the experiences of other tourism destinations

Why tourism development planning is important

Tourism development planning really can make or break a destination. If done well, it can ensure the longevity of the tourism industry in the area, take good care of the environment, have positive economic outcomes and a positive benefit to the community.

If done badly , tourism development can destroy the very environment or culture that it relies on. It can disrupt local economies, cause inflation and negative effects to local people and businesses. Unfortunately, developing countries tend to suffer the most from negative impacts such as these, largely as a result of limited education and experience in contrast with Western nations. For more on this topic, you can read this post.

If you wish to cite any of the content in the post please use reference ‘Stainton, Hayley. (2018) Lifeasabutterfly .’

§§cs§§

For more on what constitutes tourism planning I recommend that you refer to the texts Tourism Policy and Planning: Yesterday, Today, and Tomorrow by Edgell and Swanson and Tourism Planning and Destination Marketing by Camilleri .

Tourism development planning is no simple task and there are many variables to consider. There are also different levels of tourism planning and policy. Fortunately, destinations can learn lessons from other areas which have been successful or otherwise. Take for example, over dependence on tourism in Egypt as I explain in this post- Why Unpaid Business is Better than No Business: The Case of the Egyptian Boatman. It is also worthwhile to look at the tourism policies of similar destinations. Some strong examples include Jamaica and Cape Town .

You might also be interested in my post- ‘ Best Universities In The UK To Study Travel and Tourism ‘

There are six ‘golden rules’ that should be applied when formulating an approach to tourism planning and policy, as outlined by Inskeep (1991).

You might also be interested in my post- ‘ What is ‘begpacking’ and why is it so bad ?’

Tourism planning really can make or break a destination. If done well, it can ensure the longevity of the tourism industry in the area, take good care of the environment, have positive economic outcomes and a positive benefit to the community.

If done badly, tourism development can destroy the very environment or culture that it relies on. It can disrupt local economies, cause inflation and negative effects to local people and businesses. Unfortunately, developing countries tend to suffer the most from negative impacts such as these, largely as a result of limited education and experience in contrast with Western nations.

For more on this topic, I recommend the following texts:

Tourism Policy and Planning: Yesterday, Today, and Tomorrow

Tourism Planning and Destination Marketing

Leisure, Sport and Tourism, Politics, Policy and Planning

Tourism Planning: Policies, Processes and Relationships

Become a Member Enquire now

Stay Ahead of The Industry With Pre-made Templates & Resources
Business Planning

Business Plan (Template)

A good business plan can help your business secure finance, define the direction of your business, and create strategies to achieve your goals. A thorough and effective tourism business plan will include an executive summary, a business description, short and long term goals, business structure (legal and internal management structure), product or service description, a sales and marketing plan and financials to date. This Business Plan template steps you through the process of creating a solid, well-structured plan tailored to your business.

If you are preparing or updating your business plan for internal uses, the Business Plan template may be more than you require. The four critical documents to review and complete/update are:

Goals and Strategies

SWOT Analysis (Template)

Marketing Plan (Template)

Action Plan (Template)

Join or login for full access to member content

Subscribe to our free newsletter.

Keep up to date with all the latest news from Tourism Council WA.

To learn more about how becoming a Tourism Council WA member can elevate your business, get in touch with our friendly team.

Contact Info

+61 (08) 9416 0700

1 Resort Drive, Burswood, WA 6100

[email protected]

Upcoming events

AGM & Network@Night
Tourism Connect (Denham)
Tourism Connect (Sunset Coast)
2024 Perth Airport WA Tourism Awards Gala Dinner
Tourism Connect (Exmouth)

We earn commissions if you shop through the links below. Read more

21 Tourism and Travel Business Ideas

Back to Business Ideas Categories

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on July 21, 2022

The tourism industry is massive and diverse, offering many opportunities for sharp entrepreneurs. You could start a travel agency, a campground, a hotel, or a concierge service. Explore many more excellent tourism and travel related business ideas in our list below.

1. Travel Agency

If you love to travel and are always planning your next trip, starting a travel agency might be the perfect career choice. It’s a great way to share your love and knowledge of travel, and it can be very lucrative.

If you have the resources, starting a travel agency business can be a breeze. But first, you need to identify your target market. Will you focus on domestic or international travel? A lot of Americans go on short trips for vacation or business purposes, providing an opportunity for travel agencies to earn money. Once you find your niche and draw up a business plan, you should work on establishing your brand and promoting it to find clients.

2. Nightclub

Do you enjoy late nights on the town? If so, starting a club might be right up your alley. Before you open your club, it’s important to know that the industry is heavily regulated, especially when it comes to alcohol consumption. You’ll need to meet both state and local regulations and licensing requirements so it’s best to inquire about the details from your local authorities first.

Next, it’s a good idea to research the market and find out what other clubs in your area are offering. You’ll have to innovate and come up with a unique selling proposition and a creative marketing plan for your club to attract customers. With these in place, your club can be very profitable.

3. Travel Photography

Are you an amateur photographer who loves snapping great images? Photography in the US is an $11 billion industry expected to see steady growth in the coming years, so now would be a great time to stretch your entrepreneurial wings and give it a shot. You could focus on travel photography, if that’s your passion, and give the world beautiful photos while also seeing the world. You can capture landscapes, people, cultures, customs, and history.

Assuming you already have a professional-level camera, you’ll just need some great editing software and to build a website showing off your portfolio and listing your prices and services. Instagram and Pinterest are perfect social media networks for showing your travel photography.

If you’ve stayed in an Airbnb, you probably know how sweet it is to have a home away from home! This is why the homestay segment of the hotel and lodgings market has seen explosive growth in recent years, with Airbnb leading the way. Renting out your home as an Airbnb is an easy and flexible way to earn income, whether you’re looking for a little extra money or to build a serious business.

The first step is to make sure your home or apartment can be rented out for short-term stays. In many areas today, there are laws either banning Airbnb rentals or limiting them to a certain share of local units. If your home clears that hurdle and is in an area with some tourist appeal, you’re already halfway there. If your apartment fails to meet one of these requirements, you might want to look into purchasing a home or apartment in an appealing destination, which you could then develop into a successful Airbnb.

Whichever approach you choose, the most important step is delivering fantastic service to your guests. If you can achieve Superhost status, you’ll be well on your way to Airbnb success.

5. Translation Business

Demand for translation services is expected to grow as more companies seek to capture or increase their share of the global market. Translation businesses help translate documents, localize travel and city guide websites, and interpret speech, including sign language. If you’re thinking of starting a translation business, you’re not alone. But if you have the skills and the right talents and tools, you could edge out the competition.

In this internet age, finding translators who can work remotely across the globe has become easier. Promoting diversity among your staff could also be good for your business because you’ll be able to offer translation services for more languages. Do the paperwork to register your business, keep yourself updated with the latest technologies, promote your services, and you should be able to gain traction as soon as you start operating.

6. Bed and Breakfast

How to start a bed and breakfast business

Many Americans still prefer to stay in a traditional B&B for the unique hospitality, homemade food, and fascinating local insights. When starting a B&B, it’s important to be aware of the latest industry trends. For example, many guests prefer a facility that offers live entertainment or is located close to tourist attractions. It’s also to your advantage to research the market and see what features and services are being offered by the competition. Be innovative in coming up with ways to differentiate your business. Running a bed and breakfast is not easy, but it can be very rewarding if you play your cards right.

7. Glamping

A decade ago nobody had heard the word glamping, which is short for “glamorous camping”. Today it’s a nearly $3.1 billion global industry and among the fastest-growing segments of the travel and hospitality market, expected to more than double by 2030. If you have a bit of land in an appealing location, or have the funds to purchase such a plot, you could start your own glamping business and make a good living offering luxury experiences to discerning travelers.

There will be some serious work involved. In addition to acquiring the property, you’ll need to outfit it with all the bells and whistles — from tents and teepees to high-end beds, furniture, lighting and air-conditioning and heating units. If your location is on the water, you could boost your revenue by also offering sailboats, canoes, kayaks, and more. But before you get started, this is a new and fast-evolving industry, so it’s best to take the time to research the market and learn the latest trends before diving in.

8. Jet Ski Rental

Do you like having fun out on the water? Well, so does everybody else! That’s why starting a jet ski business is almost always a great idea. The global personal watercraft market is worth $1.6 trillion and expected to expand an impressive 50% by 2027. Right now is a great time to start a jet ski business, bring good times to your community and ride the market expansion to great success.

Getting there will require a significant investment. You’ll need to spend about $25,000 to get your first few jet skis, plus a rental facility on the water and permits and licensing fees. Of course, you’ll also need to live near an appealing body of water, preferably one that’s enjoyable for more than a few months of the year. Finally, you will want to get good insurance, because jet skis are as dangerous as they are fun.

Once that’s all settled, just start advertising on local outlets and events, posting on relevant social media groups and online vacation platforms. You’ll have your first few customers in no time, and soon be cruising toward success.

9. Campground

Do you love the outdoors? If so, setting up a campground could be the perfect way to start your entrepreneurial journey. The recent study found that an estimated 84.8 million Americans went camping in 2023, and 5.5 million of those were first-time campers.

Your biggest challenge in starting a campground is likely to be finding a suitable location. The most visited campgrounds in the US are in state parks, near bodies of water, surrounded by wilderness, or in the mountains. Once you find an ideal campsite, you’ll need to comply with licensing, zoning, and other legal requirements. Before you launch your business, it’s wise to research the market and find out what other campgrounds are offering. With careful planning and a creative marketing strategy, your campground can give competing sites a run for their money.

10. Pet Sitting

You’d probably never guess that pet sitting is a $2.4 billion industry , but it is indeed. People love their pets, and will spend whatever it takes to ensure they’re taken care of when they are away. The pet sitting market is projected to see impressive growth through 2030, so if you’re an animal lover, now is the perfect time to start your own pet sitting business and ride that wave to serious profits.

The first step is to decide which type of pets you’ll care for. Do you have more experience with dogs or cats? Are you OK with snakes? Pigs? Once you’ve got that nailed down, you’ll just need to buy some pet toys and supplies and offer your services on a gigs site like TaskRabbit. It’s a good idea to reach out to friends, family and work-related contacts and acquaintances. If you’re able to generate an initial client or two from your own personal network, and provide them with great service, you’ll have a strong reference to promote your services and start building a successful business.

11. Spa Salon

If you’re a massage therapist or esthetician, you could open a beauty salon, nail spa, luxury spa, massage studio, or even a mobile spa, and make people feel better while making a good living.

You will likely need to get licensed, which can take some doing, and deliver excellent services to compete in an increasingly competitive and saturated market. Another crucial aspect will be location — your spa should be somewhere with steady traffic. Or you could go the mobile spa route and make house calls, bringing your massage and therapeutic services to your clients. This is more convenient for them, which means you can charge a higher rate, despite having lower overhead.

There are many elements to consider for your spa business, but what is not in doubt are your chances of success if you’re determined and can deliver healing services.

12. Scooter Rental

With gas prices going up, more and more Americans are turning to cheaper, more eco-friendly options for their commute and for seeing the city. Scooters cost less than cars and run on electricity. Over the past decade, Americans took a third of a billion trips on shared bikes and scooters. That’s a huge number, and it’s expected to increase sharply in the next few years. Considering this, a scooter rental business is a smart choice.

But first, it’s important to understand that scooters are used primarily as a transport option for short distances. Setting up this kind of business requires a huge upfront investment because you might have to purchase some scooters, unless you can lease them. You’ve need to make sure you have all the necessary permits and insurance in place before opening.

Once you have everything you need, it’s a good idea to work on a marketing plan. You can use social media, print ads, and word-of-mouth to get the word out about your new venture.

13. Party Bus

Ready to party? As the pandemic recedes, everybody’s getting back out there to have a good time. For a lot of people that means renting out a party bus and dancing and drinking the night away while cruising down the streets.

Starting your own party bus business will require considerable investment. The major cost will be, of course, the bus itself. Hopefully you’ll be able to find a reliable one at a reasonable price and then deck it out with all the trimmings, from a bar and disco ball to a DJ booth and more. Once you’ve done some marketing and gotten the word out you’ll be able to charge as much as $700 per night, so it shouldn’t take too long before you see a major return on your investment.

Just be sure to get all your licenses, permits and insurance — the last thing you want is for the party to get parked on the curb.

14. Car Rental

With some hard work and determination, you could start your own car rental business and provide travelers the transport they need while grabbing your share of a growing $30 billion US market .

Keep in mind that this is a competitive industry, which means you’ll need to find ways to stand out, such as with deep discounts or a unique selection of cars. Speaking of which, you’ll also need to lay out a sizable investment to get your initial fleet of four to five cars. Finally, it’s crucial that you meet all the licensing and insurance requirements or your business could face severe fines, or worse.

But if you’re able to clear these hurdles, there’s a good chance your car rental business will soon be cruising down easy street.

15. Boat Rental

Who doesn’t love a day out on the water? There are so many things to do. from skiing and tubing to cruising, socializing, swimming and just taking in the sun. That’s why boat rentals are a $5.3 billion US industry expected to see smooth sailing and steady growth in the years ahead. If you like spending time outdoors, you could start your own boat rental business and help people enjoy their time off while making a good living.

There are several possible constraints. For one, you should live near a sizable body of water, and find an available access point or marina to base your operations. Second, you’ll likely need to accept the seasonal nature of this line of work, which in most areas of the US will only bring in revenue for 6-7 months of the year. Finally, getting started will require a significant investment, as appealing, rentable boats do not come cheap.

But if you’re OK with all this, and able to acquire the necessary permits and insurance, once you start putting boaters on the water you’ll be cruising straight toward success.

16. Bike Rental

As travel regains steam and more workers return to the office, demand for bike rental for last-mile connections is sure to increase. If you’re thinking of starting your own business, a bike-share outfit or bike rental shop could be a great option. The US bike rental industry is projected to grow in the next five years amid a bike-share boom, driven in part by environmental concerns.

There are a few things you need to consider before starting a bike rental business. Is there a market for bike rental in your area? What kind of bikes should you offer? How many bikes should you start with? You will find the answers to these questions as you research the market. It is also important to comply with all the legal and regulatory requirements and to come up with a good marketing plan. One option is to place bike docks near subway stations and major bus stops.

17. RV Rental

RVing , or traveling in a recreational vehicle, is a popular way of exploring the US with family and friends. It’s showing no signs of slowing as more than 70 million Americans are expected to go on road trips in an RV they rent, own, or borrow, according to the RV Industry Association. You could start an RV rental business and tap into this exciting travel market.

You can either invest in a fleet of RVs, which would require a hefty investment, or you can just list your RV on an online marketplace like Outdoorsy. Before setting your rates, it’s a good idea to scope out the market and find out what your competitors are charging. You’ll have to factor in insurance and other costs in order to make a profit.

Finally, it’s important to keep your RVs well-maintained to attract customers, most of whom prefer to rent out new units. With all this in place, your RV rental business will making good money in no time.

18. Kayak Rental

How to start a canoe and kayak rental business

As more people explore the outdoors in a post-pandemic world, a kayak business makes sense. It’s an eco-friendly way to help travelers enjoy their time off while getting some exercise and enjoying the great outdoors. The global kayak accessories market size was $164.2 million in 2020 and will touch $214 million by 2027. So, why not start a kayak rental business now?

Aside from offering kayaks for rent, you could also also offer apparel and helmets, storage bags, seats, life jackets, and safety gear. Selecting the location of your shop is important. It will have to be near the coast, a river or a lake, and with steady foot traffic. You’ll need a substantial investment to set up your shop. Finally, it’s a good idea to promote your business and let people know about your offerings.

Considering all the ride-sharing apps out there, you might be surprised to learn that old-school taxis are not only surviving, but doing quite well. The US taxi and limo market is worth more than $41.7 billion and expected to see steady growth in the coming years. If you enjoy driving and meeting new people, starting a taxi business might be the right move for you.

Getting started will require some real effort and investment. You’ll need to buy a reliable car, if you don’t already have one, plus reliable insurance and all the necessary permits. In some cities the car hire license can be a major expense, for instance a New York City taxi medallion costs $80,000. In other places, like $300 in Cleveland, not so much. Once you’ve all set up, it’s a good idea to build a website so people can find you, and you might want to offer an app as well, as most car services nowadays offer on-demand ordering.

Finally, get creative with your marketing to stand out in a competitive market, provide excellent service and steady driving to your first few clients, and the good reviews and revenues should start pouring in.

20. RV Park

The wanderlust spirit and a rise in road-tripping have amplified the allure of RV travel. Capitalizing on this trend, starting an RV park presents a golden opportunity in the travel business sector. Such parks cater to a growing demographic of explorers seeking the comfort of their RVs while embracing the freedom of the open road. With the right amenities and a strategic location, an RV park can be a haven for both short-term travelers and long-term nomads.

Location is paramount, ideally near popular tourist spots or natural attractions. Additionally, ensuring modern facilities, security, and possibly offering unique experiences or events can differentiate your park from competitors. As travel patterns evolve, an RV park can offer travelers a blend of adventure and convenience, making it a profitable and sustainable business venture.

21. Tour Operator

Tour operator business thrives on curating unique experiences, offering tailored packages, and ensuring travelers get the best out of their journeys. Unlike general travel agencies, tour operators control and manage the specifics of the trip, right from itinerary planning to the on-ground execution. This means creating partnerships with local businesses, ensuring safety standards, and offering a seamless travel experience to clients.

In today’s digital age, a tour operator’s success doesn’t just hinge on local networking, but also on a strong online presence. Reviews, testimonials, and digital marketing strategies play a pivotal role in attracting potential customers. Whether one chooses to cater to adventure seekers, history enthusiasts, or luxury travelers, the key is to differentiate, maintain high service standards, and keep evolving with the dynamic travel industry.

Subscribe to Our Newsletter

Featured resources.

12 Profitable Lake Business Ideas to Start Today

Esther Strauss

Published on December 1, 2022

Fresh air, peace of mind, scenic views, and lots of fun — that’s lake life in a nutshell, which is why so many people want to take part. ...

37 Profitable Summer Business Ideas for a Hot Season

Carolyn Young

Summer means taking a break, enjoying outdoor leisure, going to a summer camp, and BBQ’ing in the backyard. For smart entrepreneurs, it alsome ...

21 Profitable Beach Business Ideas for a Sunny Future

David Lepeska

So you live near a beach. Lucky you! You can go swimming or walk barefoot in the sand any time you like. Even better, you could also start abusiness ...

No thanks, I don't want to stay up to date on industry trends and news.

Tourism Planning

Tourism Planning: The written account of projected future course of action or scheme aimed at achieving or targeting specific goals or objectives within a specific time period is called a Plan. A Tourism plan explains in detail what needs to be done, when to be done, how to be done, and by whom to be done. It often includes best case, expected case, and worst case scenarios or situations.

Business Guide
Destination Guide
Hotel Guide
Places to visit
Things to do

Effective Tourism Destination Planning: Steps and Comprehensive Guide

The concept of tourism was introduced when early civilizations across the world started to travel for commerce and religious purposes, while some say tourism found its roots in the 17th century.

The Travel and Tourism Industry saw monumental growth during the second half of the 20th century when backpacking around Europe became a thing.

And today tourism industry is one the largest and fastest growing industry and sector responsible for economic growth. While it has great potential to boost the overall economy, strategic tourism planning is required to reap the benefits of the powerful and ever-expanding industry.

Destination and stakeholders must carry out purposeful, comprehensive, and, most importantly, inclusive strategic tourism planning. While we know that tourism destination planning is done to increase the tourism activities in the nation, but it is the responsibility of the authorities to make sure it is culturally appropriate for the citizens residing in it to support long-term success and sustainable growth.

While the trajectory of the tourism industry is unclear due to the covid-19 wave, now is the time to plan and adapt tourism destination planning and development strategies.

What is destination planning?

Destination planning refers to the process of strategically organizing and developing a specific location or area to attract tourists and visitors. It involves a comprehensive analysis of the destination’s resources, market potential, infrastructure, and desired positioning to create a sustainable and successful tourism industry.

How to start planning for destination development?

We need to understand the importance of developing tourism in a way that it provides/adds great benefits to stakeholders while conserving the natural assets for generations. To up the tourism game of a destination will never be a straight path, it will require critical research and strategic tourism planning and defining the best-suited tourism marketing plan for the destination.

The world we all live in is home to infinite unique destinations waiting to be charted and show the world their unique features and assets, and diversity is the strength that we must undeniably safeguard. Saying that safeguarding the undeniable strength is no secret recipe, just a few points to keep in mind while deciding the steps of destination planning.

Latest Posts :

Steps of Destination Planning

Step 1 – Comprehensive Destination Assessment: A comprehensive destination assessment is the first vital step any destination or its stakeholder must take to understand the destination and its touristic approach.

Step 2 – Long-term approach: Comprehensive assessment must follow the long-term direction and should leave enough room for unforeseen circumstances, changing trends, and competition.

Step 3 – Record Consumer Behavior: Amid rising ecological consciousness or the ever-increasing presence of technologies, it is a must to record the behavior of the traveler.

When is the right time?

In the hope of economic prosperity and tourist dollars, the rapid expansion of the sector has set destinations to compete on a global scale. Before we hop on this train of the tourism destination planning process.

World travel and tourism council (WTTC), in a comprehensive study, outlines 75+ factors responsible for tourism growth. From tourist attractions and infrastructure to accommodations, connectivity, as well as overall economic development and tourism policies. The factors listed are essential factors

responsible to determine how prepared a destination is and the resulting challenges. It is necessary to keep in mind that the success potential of a destination does not depend on the number of arrivals but on effective resource management.

Meanwhile, as it is important to know when to start, it is equally important to know when to hit the brakes. Uncontrolled tourism development can result in environmental degradation, waste mismanagement, rising prices, overcrowding, social unrest among residents and overall exceeding of destinations’ capacity. Suggested Read: Event Tourism – Impact and Types

Who should lead the effort?

Government plays an important role in the implementation of appropriate investment decisions, regulations, and policies and in mitigating the negative impact of tourism development.

Good governance should lead tourism destination planning to establish appropriate administrative structures and frameworks for private and public sector cooperation, regulate the protection of heritage, assist in education and training, and will identify clear developmental objectives.

A DMO is a destination’s strategic leader; it directs and coordinates the efforts of various organizations and people to achieve a common objective. The DMO serves as a mediator and advisor, pooling resources, and knowledge to provide key stakeholders with the resources they need to thrive by fostering strategic alliances between the local government, citizens, small enterprises, and NGOs. By bridging the gap between locals and tourists, a DMO will enable cooperative efforts to maximize the economic benefits of tourism. Suggested Read: Tourism Planning: Importance, Benefits, Types & Levels

Effective Tourism Destination Planning FAQ’S

What is destination planning in tourism.

Destination planning in tourism management provides stakeholders with tools to produce competitive and sustainable tourism in the destination. It is organized around destinations’ unique assets, development, management and marketing needs.

What are the five A’s of tourist destinations?

The five A’s of tourist destinations are: Accommodation Accessibility Activities Amenities Attractions

What are the three features that make tourist destinations a hit?

The three features that make tourist destinations a hit: Gastronomy Culture Accommodation

What are the main purposes of tourism destination planning?

Destination planning ensures cultural and environmental protection while providing economic growth for local communities.

Who is responsible for tourism destination planning?

Generally, this task is given to the government of the area. The government appoints a Destination Management Organization (DMO) that leads and coordinates the activities of tour operators, travel suppliers and other stakeholders towards a common goal.

Subscribe for Latest Updates

Check your inbox or spam folder to confirm your subscription.

Talk To Us!

Global Capability Centres Boom As They Move Up The Value Chain

Global Tech Companies Are Turning To South Africa For Media And Marketing Expertise

Innovation Summit 2021 Showcases SA’s Top Tech Entrepreneurs

Three customer experience strategies you’re missing, embracing a digital-first world, smbs can have the confidence to thrive, applications for sab foundation are now open, trending tags.

Paid Content Services

Travel Tour Agency Sample Business Plan

Start-up your travel tour agency with a business plan similar to this detailed example..

Travel Tour Agency Business Plan

1. executive summary.

We are on the brink of penetrating a lucrative market in a rapidly growing industry. The current trend towards an increase in the number of tourists entering the country presents an opportunity for Sephats Tours to penetrate the market.

An opportunity for Sephats Tours’ success exists because the national tourism industry is growing at a rapid pace annually.

Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. Sephats Tours seeks to differentiate itself as the premier adventure mobile operator in the greater Gaborone area.

Our services will be positioned very carefully: They will be of extremely high quality, comfortable, informative and tailored to the clients needs such that they will enable individuals to have a greater appreciation of the natural environment and its intricacies.

Our marketing strategy will be based mainly on ensuring customers know about our existence and the service(s) we fulfill. Hence our intention is to make the right information available to the right target customers. This will be done through implementing a market penetration strategy that will ensure that we are well known and respected in the tourism industry.

We will ensure that our prices take into consideration peoples’ budgets, that these people appreciate the service(s), know that it exists, and how to contact us. The marketing will convey the sense of quality in every picture, every promotion, and every publication.

Our promotional strategy will involve integrating advertising, events, personal selling, public relations, direct marketing and the Internet, details of which are provided in the marketing section of this plan.

It is important to recognise that we do not intend to just take individuals on sightseeing excursions, but also to ensure that they appreciate nature through informative briefings on objects’ origins.

This element will assist in differentiating us from our competitors and contribute towards the development of a sustainable competitive advantage.

Hence we need to engage the right people in the right place at the right time if we are to ensure optimum growth. We intend to develop our team so that our people can grow as the company grows – a mutually beneficial relationship.

We project sales to increase from more than P350,000 (Botswana Pula [P]) the first year to more than P556,500 the second, and P630,000 in the third year.

In a nutshell, we do not just intend to market and sell our service, but to market and sell travel solutions and a total-quality environment. This will ensure we establish a reputable corporate image.

1. Objectives

Our business strategy will revolve around the need to provide quality service to our various target customers, in the process fully satisfying their needs. This shall be undertaken through recruitment of a professional team and the provision of good quality custom-designed travel packages, catering to the client’s particular needs.

With time our marketing campaign will increase the awareness of our services in the various market segments we shall be targeting. This is particularly so with the organisation looking at establishing a clear advantage(s) in an increasingly competitive market.

We will provide clients with the opportunity to focus on their core activities whilst their transportation side needs are fully satisfied. Marketing material shall be professionally done so as to be reflective of our intended image and reputation.

We shall position ourselves as a quality commercial transportation operator that provides customer-need fulfillment, enjoyment, reliability and a good image. We intend to establish a good rapport with all the relevant stakeholders, especially hotels and travel agents.

We also intend to have well-designed brochures and other promotional material that will enable clients to have an understanding of the types of services we offer and advantages of utilising them.

In addition well-done, informative brochures, fact sheets and business cards often have a triggering effect on clients contemplating utilising our services. Hence this will undoubtedly generate increased sales of our service.

In summary we intend to attain the following objectives:

Continuously provide enjoyable quality excursions/trips on time and on budget.
Develop enthusiastically satisfied customers all of the time.
Establish a market presence that assures short-term and long-term profitability, growth and success.
We are fully committed to supporting growth and development in the tourism and overall economy of Botswana.
Contribute positively to our communities and our environment.

Internally we intend to create and nurture a healthy, exuberant, respectful, and enjoyable environment, in which our employees are fairly compensated and encouraged to respect the customer and the quality of the service we intend to provide.

In addition follow-up will be mandatory so as ensure customer satisfaction and make any improvements as recommended by the customers in future.

We seek fair and responsible profit, enough to keep the company financially healthy for the short and long term, and to fairly remunerate employees for the work and effort.

3. Keys to Success

The keys to Sephats Tours success will undoubtedly be effective market segmentation through identification of several niche markets and implementation strategies.

Along these lines the company intends to implement advertising, personal selling and direct marketing strategies to the target markets.

Our personal selling marketing strategies will rotate around keeping in touch with hotels and travel agencies for major customers, and advertising for more individual customers.

Hence our key success factors will include the following:

Excellence in fulfilling the promise: We intend to offer completely enjoyable, comfortable and informative travel excursions that will ensure that travelers are thoroughly satisfied and appreciative at the end of their trip.
Timely response to customers’ requests: We cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image and reputation, including future business. Hence we need to be continually communicating with the client, including hotels and lodges so as to ensure that we are constantly available to the client meeting their expectations.
Solid and fruitful strategic alliances : Considering the nature of our services and our relative infancy on the market, we realise the importance of establishing and maintaining fruitful strategic alliances with various stakeholders, including hotels, lodges, and travel agencies, amongst others, so as be assured of a constant flow of customers, fulfilling their needs at every opportunity.
Marketing know-how: As a relatively new company on the market there will be a need to aggressively market our business and the services we provide so as to be continuously at the top of our prospective clients minds. This will also act as a temporary deterrent for companies contemplating entering our market. Advertising shall be undertaken on a regular basis.

2. Company Summary

Sephats Tours intends to provide individual and group travel to leisure clients.

Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services.

Sephats Tours seeks to differentiate itself as the premier adventure travel company in the greater Gaborone area.

1. Company Ownership

Sephats Tours is a Private Limited company incorporated at the Registrar of Companies through the foresight and vision of Mr. X and Mrs. Y. It is a 100% wholly owned Botswana firm.

2. Start-up Summary

Thus far the directors have contributed one hundred and sixty seven thousand pula (P167,000) to purchase a Mercedes Benz mini bus currently in its possession and P30,000 for cash expenses. Total start-up expenses covered (including legal costs, business plan compilation, license costs and related expenses) come to approximately P5,000.

3. Company Locations and Facilities

At present the company offices are located at Plot Number 28338, Block 3, Belabela road opposite Gaborone Television Station, near Hill Crest Primary School.

However, as time progresses the intention is to move into more accessible and attractive offices in a prime area. This regardless of the fact that our type of business is not too dependent on office location and size.

3. Services

Sephats Tours is a travel company that intends to deliver leisure travel excursions to customers. Sephats intends to guide customers in selecting a trip(s) based on pre-defined vacation criteria. This analysis will be based on user profiles, set by the consumers, which includes preferences such as:

Activities sought
Destination, and
Time of Travel

A traveler will hence be able to select areas of interest based on their preferences and subsequently identify destinations to visit.

The intention is to provide customers with access to exclusive travel destinations, service to fully appreciate destinations through information packages, not just sight-seeing, and access to special interest travel according to the group’s/individual’s preferences.

1. Competitive Comparison

There are presently few competitors offering services similar to ours. However considering the pace of change and current growth rate of the tourism industry luring many companies into the sector, this may be short-lived.

Hence there will be a need to not only firmly establish ourselves on the market, but also strongly differentiate ourselves from these other businesses. However on a broader scale our competition comes in several forms:

The most significant competition are hotels and travel agencies offering travel excursions to their clients. They undertake this service in order to establish a competitive advantage over their competitors.

However, instead of directly competing with them we intend to establish good working relationships in the form of strategic alliances such that we are able to offer the service for their clients and thus enabling them to concentrate on their core activities whilst ensuring customers are fully satisfied.

Our key advantage in this regard will be our specialty of the service and hence wide knowledge ensuring customer satisfaction at all times as well as flexibility in providing the service. Existing hotels, lodges and travel agencies may identify the opportunity to diversify into our intended services utilising their current client database.

Naturally, existing clients will be inclined towards utilising these familiar companies due to the fact that a good relationship may have already been nurtured over the years during their business dealings.

This presents a potential challenge to us, as we need to aggressively market our services and expertise in the field. Existing safari operators that mainly focus on the remote environs such as Maun and Kasane are at times able to compromise, offering excursions in and around Gaborone, though very rare. Hence we intend to focus on this market. An analysis of competition is provided in the Market Analysis section of this plan.

2. Service Description

Sephats Tours intends to offer the service and knowledge a discerning leisure traveler seeks whilst on vacation, with the intention of seeing and appreciating the numerous sights in the area.

Keeping in mind the comforts of a tourist, our fleet shall be very well maintained and designed as per customer standard and expectations. However not wanting to limit ourselves we intend to be open to special hire by churches, organisations, groups, schools and sports teams, amongst other related groups.

The game reserves and lodges that we intend to be our main destinations are:

Mokolodi Nature Reserve
Goborone Game Reserve
Gaborone Dam
The Oodi and Mochudi Craft Villages
Kolobeng and Thamaga
Khutse Game Reserve

Below is a briefing of several places of interest and their various attractions.

Mokolodi Nature Reserve: Set in a wide valley just 10 minutes drive from the city, this scenic reserve offers a well-developed network of game drives and stone and thatch chalets overlooking a water hole. Mokolodi also offers the rare opportunity to track rhino or to walk through the bush with young elephants. These excursions offer excellent photographic opportunities. Evening drives can include a bush braai giving visitors the chance to see the more unusual nocturnal creatures.
Gaborone Game Reserve: This 550 hectare reserve provides an ideal get-away for tourists who can see a remarkable range of wildlife in the park including rhino, eland, zebra, gemsbok, wildebeest, kudu, ostrich and impala, all on well-maintained bush roads that are designed for easy access. Bird watching in the Gaborone Game Reserve is excellent, particularly along the eastern edge, bounded by Notwane River, and it typifies the incredible diversity of bird life to be found throughout the Gaborone area.
Gaborone Dam: On the south bank a remarkably rich variety of bird and wildlife can be seen, including herds of impala, kudu and scuttling families of warthog. New picnic sites, which are currently under development will also provide places of interest. The Gaborone Yacht Club is the main attraction on the dam with its swimming pool, bar and wide verandah overlooking the water off a rocky koppie in the middle of the dam which often becomes an island in the wet season.
The Oodi and Mochudi Craft Villages: In Oodi the main attraction will be the Lenstwe-la-Oodi weavers. In Mochudi apart from traditionally decorated Setswana architecture, the tourists will find the most southerly baobab trees in Botswana and traditional crafts including the Ithuteng Tin Workshop and Ikgabiseng handmade jewelery. The Phuthadikobo Museum in Mochudi will also be an attraction site.

Other sites will include Matsieng Foot Point, Gemsbok National Park, Mabuasehube Game Reserve, Legaga la ga Kobokwe, Central Kgalagadi Game Reserve, Nxaii Pan and Khama Rhino Sanctuary.

Integrating the above places of interest into our tours we intend to be offering the following tours:

“Capital Crusade” – City Tour: This will be a professionally guided tour around the city centre including visits to the Main Mall, Finance Mall, National Museum, City Council Library, Gaborone Station, and House of Parliament including others. These tours shall be eye opening in terms of the normal Botswana town folk life style providing knowledge and information throughout the guided tour. Included in this package will be refreshments and information folders detailing the main sites and history of Gaborone. This tour will cover approximately 50 kilometers taking about half a day to complete. Cost: PX per person.
“Cultural Enrichment” – Cultural Tour: This shall involve tours to the main historical and cultural sites in and around Gaborone including Mokolodi Nature Reserve, Oodi and Mochudi Craft Villages, including the cultural dances. This tour shall reveal the ‘Kgotla’ – cultural villages, traditional paintings and art, as well as the traditional lifestyle. Obviously baobabs will make for good viewing. The tour package will include an information folder, guided tour and refreshments. This tour will cover approximately 200 kilometers taking the whole day to complete. Cost: PY per person.
“The Essence: Past & Present” – City & Cultural Tour: This will be a combination of the cultural tour and city centre excursion. This will be marketed as a “total package” enabling tourists with very little time to appreciate the Botswana lifestyle, both in the present and past. This tour will invariably take the whole day and cover approximately 250 kilometres. The tour package will include the information folder, guided tour, refreshments and a picnic lunch. Cost: PZ per person.

3. Macro-environment

At a large scale research demonstrates that tourism is undergoing a rapid growth of unsurpassed nature. Generally there is a trend towards shorter stays but increased visits, as individuals strive to experience as many cultures as possible, including seeing as many attractions as possible.

Increasingly Botswana is being marketed as “one of the few places in Africa where game sanctuaries have remained completely unspoiled.

A destination that unlocks the mystery of nature – an oasis in a wilderness which is an ideal escape for nature lovers. Very little of this fascinating country has seen human habitation – this is true Africa in all her remoteness and authenticity.

With such marketing in place the number of tourists entering the country is bound to increase, presenting a larger potential market for ourselves. This potential market is what we seek to tap.

4. Sales Literature

The business will begin with a general corporate brochure establishing its position on the market. This brochure will be developed as part of the start-up expenses including the business cards and Company Profile, mainly for the large organisations that often recommend services to potential customers.

Compliment slips are also intended so as to raise awareness of the company and its services. We also intend to have information pamphlets that will provide information on our various tour packages. Literature and mailings for the initial market forums will be very important.

5. Fulfillment

The key fulfillment and delivery will be provided by the employees of the company. The real core value will be professional expertise, provided by a combination of expertise, experience, hard work, and education (in that order). Hence we intend to ensure that the work we undertake is always thorough and relevant to the clients’ needs.

We will turn to reputable companies for supplying the necessary individuals and groups for our services. Hence the need to establish good relationships with our strategic allies.

6. Technology

The one certainty in our industry is that technology will continue to evolve and develop, changing what we market as well as how we market it. Our aim will be to be aware of the implications of this new technology and utilizing it in our existing framework where possible. However it should be noted that as we are new on the market it will take some time before we have in place our own website and other multimedia presentations.

With time we also intend to have the latest and most efficient software in place to enable smooth operations.

7. Future Services

In putting the company together we have attempted to offer enough services to allow us to always be in demand by our customers and clients. The most important factor in developing future services/products is market need.

Our understanding of the needs of our target market segments shall be one of our competitive advantages. It is critical to our effort to develop the right new services. In the future, Sephats Tours intends to broaden its coverage by expanding into additional markets.

One of the main services it aims at providing is to become a destination management company that brings alive the magnificence of this country to the traveler. This will be done by co-coordinating the traveler’s entire experience from hotel bookings, safaris and tours, greeting and porter services, and to tour packages and incentives. However in doing so we will strive to ensure that it is compatible with the existing products and company personnel.

As time progresses the intention will to provide a Southern Africa tour package covering the whole of southern Africa.

4. Market Analysis Summary

We are today experiencing a rapid growth in the economy of unsurpassed nature. This has been brought about by, amongst other things, the relaxation of foreign exchange policies and macroeconomic policies geared towards attracting foreign investors into the country.

The fiscal and monetary policies of the government geared towards maintaining growth with social justice have largely contributed towards this, evidenced by our economy averaging a growth rate of 7% since 1990 – very high by international standards.

The current drive and emphasis by the government on diversification of the industrial base away from the minerals sector presents an opportunity for Sephats Tours to make a valuable contribution towards achieving this goal. Having undertaken a thorough and comprehensive research of the market we realized that there was a need for a tourist transport company that focuses on providing leisure excursions to tourists.

Though there are mobile operators currently on the market, some of whom have been in existence for a relatively long period of time, we believe that there is a market need for one that specializes on providing comfortable and enjoyable transport to tourists and visitors.

This, also considering the fact that, potentially Botswana’s richest natural resource, the tourism industry is becoming an increasingly important player in the economy and may in the long term prove even more valuable than mineral resources in earning foreign exchange.

Aware of the fact that operating in such a market is largely dependent on good networking, we intend to establish networks and strategic relationships with various hotels, lodges and travel agents to ensure a steady stream of clients.

However in so doing we intend to ensure that the service we provide is of extremely high quality and comfortable. Our initial overall target market share shall be 10% of the market, mainly focusing on the greater Gaborone area and southern Botswana.

We appreciate that entering such a market is not a ‘bed of roses’ and will require us establishing strong links with strategic partners as outlined previously. Hence we intend to implement an aggressive marketing strategy, well supported by the other business functions.

The above prognosis influenced our decision to enter the tourist transport industry.

1. Market Segmentation

Though we realise that the majority of our tourists come from South Africa we shall be mainly targeting those from Europe and the Americas who often do not have transport or adequate knowledge about the country, unlike their South African counterparts who often do. Hence we shall be mainly targeting those who are not that mobile but wanting to see as many sites as possible.

These people often do not want to waste their money on hiring vehicles to move about by themselves, but instead want to be escorted around places of interest by a reliable source. Hence the need to professionally market ourselves and the services we provide, offering a service of uncompromised nature.

2. Target Market Segment Strategy

Our marketing strategy will be based mainly on making the right service(s) available to the right target customer. We will ensure that our services’ prices take into consideration organisations’ and peoples’ budgets, and that these people know that we exist, appreciate the value of our services, and how to contact us.

The marketing will convey the sense of quality in every picture, every promotion, and every publication. Our intension will be to target those individuals and groups looking for leisure activities and places to visit.

We realise the need to focus our marketing message and our service offerings. We need to develop our message, communicate it, and make good on it. The decision to establish strategic alliances with several hotels, lodges and travel agencies is aimed at tapping our target market effectively and efficiently.

2.1. Market Needs

Though the tourism sector has undergone rapid growth over the last decade the vast majority entering this sector have rushed to the North where we have the Okavango Delta, Chobe National Park, and other sites as attraction points.

Very few have focused on south and central Botswana. With this in mind we intend to exploit the untapped market in this area so as to provide our customers with a good service and realize our business objectives.

We understand that our target markets need more than just being shown the areas of interest but also to be informed about their significance and origins. Hence we don’t just intend to provide a service(s), but to provide one of unparalleled nature relative to the market.

2.2. Market Trends

Of all the uncertainty surrounding this industry, one fact is certain: tourism is here to stay. The only question is how large the industry will become and whether it can sustain, if not exceed, its current growth rate. However large the market ultimately becomes, the company strongly believes that travel will be an important component of this market place. Tourism statistics provide a reliable guide as to the size of the market.

According to the latest tourism statistics total arrivals for 1998 amounted to 1,351,798 representing an increase of approximately 12.65% from the previous year. Of the total arrivals in 1998 205,146 (15.2%) were holiday/tourists whilst 319,440 (23,6%) were visitors, both groups of which constitute our target market, totaling approximately 524,586 individuals.

Source: Tourism Statistics 1998 – Central Statistics Office .

ExpertHub Staff

ExpertHub’s team of Staff Writers deliver unique, insightful and curated content from successful business leaders, authors and subject matter experts. This highly-experienced team understands the information that business readers are looking for, what’s unique and impactful, and how to distil key ideas into actionable insights.

Boost Your Income: Five Proven Strategies for Mid-Career Professionals

You’re 40 something, mid-career, and you feel stuck. You need to make more money, but you don’t know how.

How to Make Money by Writing on Fiverr

Are you ready to unlock your writing potential and turn your creativity into cash? Learn how to make money by...

Step-by-Step Guide: How to Start Your Own Hair Salon Business

Are you ready to turn your passion for hair into a thriving business? Follow our step-by-step guide to start your...

Unlock Your Freedom by Joining Laptop Lifestyle

Are you ready to unlock your freedom and join the laptop lifestyle? It's time to find work that ignites your...

Terms & Conditions
Data Privacy Policy
Privacy Policy

Welcome Back!

Remember Me

Retrieve your password

Please enter your username or email address to reset your password.

accreditation
Dean's Welcome
About Robert C. Vackar
Mission and Vision
Academic Programs
Department of Economics
Department of Finance

Hospitality and Tourism Management Program

Department of Information Systems
Department of International Business and Entrepreneurship
Department of Management
Department of Marketing
School of Accountancy
Center for Border Economic Studies
Business and Tourism Research Center
Faculty Research
Competitions
In the News
Internships
Student Organizations
Vackar Scholars
Enrollment Explorer
Faculty and Staff Resources
Premier Economic Journal

Hospitality and Tourism Management student learns about the major wine regions and beverages of the world during Introductory Sommelier Course and Examination.

Hospitality and Tourism Management Program Menu

Student Resources
Director's Welcome
Our Programs

HOST Office

Aj singh, ph.d..

The Bachelor of Science in Hospitality and Tourism Management will prepare students who are globally competitive to manage a hospitality business effectively and sustainably at the highest level of customer service. Students will also be able to develop, manage, and grow tourism to enhance the economic well-being of the communities in which they live.

The Hospitality and Tourism Management Student Club gives students access to new opportunities within the hospitality industry.

Get information on internships, study guides and more.

Find books, articles, educational resources and more with the UTRGV Library Hospitality and Tourism Management Research Guide.

The BTRC provides customized market and tourism-related research to provide valuable, actionable information to improve organizational and community success and well-being.

Contact Robert C. Vackar College of Business & Entrepreneurship

Brownsville.

BMAIN 2.416 956-882-2020

ECOBE 120 & 120A 956-665-2020

Find us on Social Media

Like. follow. subscribe. add..

2024年09月13日更新

観光事業者の事業継続計画策定の現状と課題

観光事業者が直面する災害や危機に対する備えと対応策について、最新の調査結果と具体的な事例を交えて解説。事業継続計画（BCP）の重要性とその策定方法を学び、観光業界のレジリエンスを高めるためのヒントを提供します。

髙松正人客員研究員観光レジリエンス研究所代表

1. 災害・危機による観光事業者への影響

2. 災害・危機への観光事業者の対応, 3. 観光事業者の災害・危機への備え, 4. 観光事業者bcp策定のための支援.

観光客の動きが急速に回復し、国内の主要観光地は、国内外からの観光客で大いに賑わっています。その一方で、台風や大雨など気象災害の増加と激甚化、大地震・津波、火山活動等の発生可能性の高まりによって、観光客・旅行者と観光産業や観光地が災害により影響を受けるリスクも高くなってきています。　この10年余りを振り返っても、2011年の東日本大震災、2016年の熊本地震、国内各地で発生した大規模水害、今年の元日に発生した能登半島地震など、自然災害が起きるたびに観光事業者は大きな被害や経済的影響を受け、経営破綻の危機に見舞われてきました。自然災害だけでなく、新型コロナウイルス感染症の拡大時には、緊急事態宣言に伴う旅行・移動の制限、感染防止のための旅行控え、国境閉鎖による訪日外国人観光客の激減などにより、観光業界は長期間にわたり大きな経済的な影響を受けました。　内閣府の「令和5年度企業の事業継続及び防災の取組に関する実態調査」（*1）（以下、「内閣府BCP調査」）でも、調査対象の「宿泊・飲食サービス業」のうち42%が、「東日本大震災以降、日本で発生した地震や水害などの自然災害により実際に事業の継続に影響を受けた」と回答しています。　こうした災害・危機リスクに対して観光事業者はどのように備えたらよいのでしょうか？

災害や危機が発生すると、旅行者・観光客だけでなく、観光事業者にも深刻な影響が及びます。建物や施設の被害、営業に必要な備品の損壊等が発生します。地震で揺れの大きかった地域の飲食店や宿泊施設では、たとえ建物の被害が軽微でも、多くの食器が落ちて割れたり傷ついたりして、料理の提供に支障が出ることがあります。災害で長時間の停電が発生すると、施設内の照明や空調、エレベーター等が使えず、館内での滞在は不快で不便なものになります。浴場のボイラーや給湯用のポンプも止まり、入浴サービスも提供できなくなります。こうした状況では通常営業の継続は困難で、休業せざるを得ません。営業を再開しても、「被災地」にある観光施設では予約のキャンセルや利用者の激減により、売上の低迷が続いて財務状況の悪化が避けられません。　災害そのものによる被害や影響に加えて、「風評」による被害や影響が生じます。風評被害とは、災害や危機の情報に接した人が、被災地からの報道やインターネット上の情報などを見て、被害や影響が実際よりも大きいと思い込み、予定していた旅行を中止したり行先を変えたりすることで、観光事業者に生じる経済的な損失です。また、災害発生地周辺の観光地において、実際には被害や影響が発生していないにもかかわらず、旅行者が「同じ地域だから」という理由でそこへの旅行を避けることで、来訪客が減り経済的な影響が生じることも風評被害です。

災害・危機による被害や影響が出たとき、事業継続・観光復興に向けて観光事業者が取るべき主な対応は、情報発信、財務面の危機対応、雇用の維持です。　まず情報発信です。　風評被害を未然に防ぎ、影響の拡大を抑制するために最も重要な対応は、現地の状況について正確な情報を災害直後からタイムリーに発信することです。災害や危機の状況が落ち着き、観光客を安全に迎え入れることができるようになっても、なかなか観光客は戻ってきません。災害発生時は、各メディアが競って現地の状況を取材し報道しますが、復興フェーズになるとメディアを通じた情報発信は少なくなるからです。人々は災害発生時の報道の印象をその後も引きずっているうえに、心理的な遠慮もあって、災害・危機の「被災地」となった観光地を避けようとします。ここでも地域からの積極的な情報発信が必要です。「当地はほぼ通常の状態に戻っており、現在、観光客の皆さんは、観光を楽しんでいる」ことを、画像や動画とともに発信することで、それを見た人々に「もうあそこに行ってもだいじょうぶ」と認識させます。　災害・危機で混乱している状況で、適切で効果的な情報提供・情報発信をタイムリーに行うことは簡単ではありません。災害・危機が発生する前に準備をしておくことで、危機後の混乱のなかでも適切な情報内容を適切な方法で発信することができます。　次に考えなければいけないのは、財務面の危機対応です。　危機後の大量の予約キャンセルや休業のために売り上げが大きく減った状態が続くと、もともと財務基盤がぜい弱な観光事業者は、たちまち運転資金の不足に陥ります。災害で被害を受けた建物設備を修復したり、壊れた備品を買い替えたり、となると、さらにまとまった資金が必要になります。そうなってから慌てて金融機関に駆け込んでも、すぐに必要な資金が調達できるとは限りません。平常時から緊急対応のための資金をプールしておく、取引金融機関と緊急融資について話し合っておく、利益補償を含め損害保険の内容を再確認しておくなどにより、災害等による経営危機のリスク対応に備え、事業継続をより確実にしておくことが必要です。　危機後の雇用維持も課題です。　災害・危機で経営状況が悪化すると、経営者が真っ先に考えるのは最大の経費である人件費の削減です。賞与の減額・不支給、非正規従業員のシフト削減や契約打ち切り、最後には正社員の雇用調整まで考えざるを得ない事態もありえます。しかし、あらゆる業種で人手不足が深刻になっている状況では、いったん会社を離れ、他の地域に引っ越したり、他の企業に転職したりした従業員は、営業を再開しても元の会社に戻ってきません。そうなると今度は、人が足りなくて元通りの営業ができないという危機に直面します。そうしたことを予め想定して、万一、災害等による長期休業や、売上が長く低迷した場合にも、その間、従業員を他の事業部門や他社に転配、出向させるなどして、雇用契約を維持し、営業再開時にもう一度元の職場で活躍できるような対応を準備しておくことは、労務面での危機管理となります。

このように災害などの危機に対して脆弱な観光事業者は、非常時の事業継続や災害・危機後の事業の回復に向けて備えておくことが大切です。しかし観光事業者の危機への備えは、必ずしも十分でないのが実態のようです。内閣府の「企業の事業継続及び防災の取組に関する実態調査」の結果をみると、「宿泊業・飲食サービス業」の事業継続計画（BCP）策定率は、この数年間増加傾向にあるものの、それでも27.2%と調査対象業種の中では最も低い結果となっています。（図1）

出典：「令和5年度企業の事業継続及び防災の取組に関する実態調査」をもとに筆者作成

BCPを策定済みの観光事業者にとって「事業継続計画（BCP）を策定（予定）した最も大きなきっかけ」は、「リスクマネジメントの一環として」（27.8%）、「親会社・グループ会社の要請」（21.5%）、「過去の災害、事故の経験」（21.0%）であり、他業種に比べると「過去の災害、事故の経験」をきっかけにBCPを策定した割合が大きくなっています。　調査対象の企業のうち、5.4%はBCPを策定中、36.4%は「策定を予定している（検討中を含む）」と回答している一方、17.9%が「策定する予定はない」、13%は「事業継続計画(BCP)とは何かを知らなかった」と回答しました。（図2）なお、BCPを知らなかった企業の割合は、調査対象の全業種の中で最大でした。

策定する予定がないと回答した観光事業者にその理由を尋ねると、「策定する人材が確保できない」、「策定に必要なスキル・ノウハウがない」を筆頭に、「親会社・グループ会社の要請がない」、「法令等による規定・規制がない」などが上位を占めました。（図3）上位3つの理由は、全調査対象の平均を大きく上回っています。策定ノウハウや人材がないのでBCPを策定する予定がない、できないという現状を浮き彫りにしています。また「親会社・グループ会社の要請」は、BCP策定の大きなきっかけでもあることから、親会社等に要請されれば策定するが、要請されなければあえて策定しない、という、一部観光事業者の防災・危機管理に対する主体性の不足を感じさせます。

これまで見てきたように、観光事業者がBCPを策定しない、できない大きな要因は、BCPを策定できる人材が確保できないことと、BCP策定のスキルやノウハウがないことです。　その問題の解決の一助となりうるのが、日本商工会議所・日本観光振興協会（日観振）が共同で開発した「観光BCP作成ガイド」（*2）です。従来、BCP策定のツールとして広く使われてきたのは、中小企業庁の事業継続計画モデルですが、もともと製造業や流通業を基本にモデルが作られているためか、観光事業者がこのモデルを使ってBCPを作ろうとすると、かなり苦労します。そうした状況を認識した日本商工会議所と日観振が、観光分野のBCP策定率を引き上げることを目標に、観光事業者が使いやすいツールを開発して提供したものです。　「観光BCP作成ガイド」の特徴は、宿泊、観光施設、飲食（企業向け/小規模企業・個人事業主向け）、交通（タクシー/国内船社/貸切バス/鉄道）の4業種の事業実態に応じて、災害・危機時の事業継続のための内容を自社内で検討し、検討結果がそのままBCPの素案になることです。作成ガイドにはBCP作成のプロセスに従って質問・検討項目が列挙されていて、それらについて検討した結果をワークシートに書き込む形式となっています。作成ガイドには、検討の際の参考となるように「記入例」が各業種別に用意されています。

この他にも、JTB協定旅館ホテル連盟が会員向けに作成した「トラブル対応マニュアル」の経営者編では、自然災害だけでなく宿泊施設で起こりうるさまざまな危機・トラブル発生時において経営者・管理者が判断・対応すべきことを具体的に記載されています。同連盟の会員事業者が自社のBCPを検討する際には、このマニュアルが参考になります。　さらに観光庁は、災害等が発生した際の観光事業者危機管理対応を検討するためのツールとして「観光危機管理計画等作成の「手引き」」（事業者向け）を公表しています。（*3）

このように、社内に専門人材がいなくても、スキル・ノウハウが不足していても、事業継続計画を作成するためのツールを活用すれば、BCPの検討・策定は可能です。　そして何よりも重要なことは、社内でBCPを検討・策定するプロセスそのものが、その会社の事業継続力を強化することにつながることです。コンサルタントが作ったような、整った、見栄えの良い事業継続計画でなくても、社内のさまざまな役割の従業員が経験と知恵を集めて検討した計画こそ、いざというときの事業の継続と従業員の雇用確保に役立つのです。　 *1 内閣府「令和5年度企業の事業継続及び防災の取組に関する実態調査」　 https://www.bousai.go.jp/kyoiku/kigyou/pdf/chosa_240424.pdf *2 「観光BCP作成ガイド」報道資料（日本観光振興協会）　 https://www.nihon-kankou.or.jp/home/userfiles/files/autoupload/2022/08/1661749210.pdf 　「観光BCP作成ガイド」申し込みフォーム　 https://docs.google.com/forms/d/e/1FAIpQLSehcgDQlJ4sHdaabx1cOMULILy_lMmAlRJCYfoZmyy962TYBQ/viewform *3 観光庁「観光危機管理計画等作成の「手引き」」（2022年3月）　 https://www.mlit.go.jp/kankocho/topics08_000202.html

Election 2024
Entertainment
Newsletters
Photography
AP Investigations
AP Buyline Personal Finance
AP Buyline Shopping
Press Releases
Israel-Hamas War
Russia-Ukraine War
Global elections
Asia Pacific
Latin America
Middle East
Election results
Google trends
AP & Elections
College football
Auto Racing
Movie reviews
Book reviews
Financial Markets
Business Highlights
Financial wellness
Artificial Intelligence
Social Media

Trump plans to launch his sons’ crypto business on Monday, 50 days before Election Day

Republican presidential nominee former President Donald Trump speaks during a campaign event at the Linda Ronstadt Music Hall, Thursday, Sept.12, 2024, in Tucson, Ariz. (AP Photo/Alex Brandon)

Copy Link copied

WASHINGTON (AP) — Former President Donald Trump plans to deliver remarks next Monday about cryptocurrency and the launch of the company World Liberty Financial , a crypto platform controlled by the Republican nominee’s sons Donald Jr. and Eric.

His speech will come 50 days before Election Day, an extraordinary use of dwindling campaign time to promote a personal business. The Republican former president has long mixed his political and business interests and marketed sneakers, photo books and Trump-branded Bibles during his 2024 campaign.

“We’re embracing the future with crypto and leaving the slow and outdated big banks behind,” Trump said in a video posted Thursday to X, the social media site that will also host his address on the subject at 8 p.m. EDT on Monday from his Mar-a-Lago home.

As part of his presidential campaign, Trump has pledged to turn the United States into the “crypto capital of the planet,” raising red flags that he could use the federal government to help support a business tied to his family.

Cryptocurrencies are forms of digital money that can be traded over the internet without relying on the global banking system. The trading often depends on online marketplaces that charge fees for transactions, so that the cryptocurrencies can be exchanged for U.S. dollars and other currencies.

Trump opposed crypto during his presidency, but he has since warmed to the sector. He has suggested the government create a strategic reserve of Bitcoin and has vowed to block the creation of a Federal Reserve-administered Central Bank Digital Currency, a digital form of central bank money that would be available to the public.

IMAGES

Tourism Strategic Plan
How to make business plan for tourism
Tourism Strategic Plan
Must Have Tourism Business Plan Templates With Samples and Examples
Tourism business planning hospitality industry business plan ppt rules
Tourism Strategic Plan

VIDEO

Travel Services
How to Start a Travel and Tour Business
To The Point 12th June 2024
7 Low Investment Tourism Business Ideas
How to Start Your Own Tourism Business
Entrepreneurship Process in the Tourism Context

COMMENTS

How to Write a Tourism Business Plan
Here's a step-by-step guide on how to write a tourism business plan. Step 1: Executive Summary. Start with an executive summary, which provides a snapshot of your business. It should include your business name, location, and a brief description of the services you offer. This section should also highlight your unique selling proposition ...
How to Create a tourism Business Plan?
Even if you're creating your business plan for internal use only, conducting market analysis and research is an excellent way to gauge your position within your industry, identify areas of concern, and create an effective marketing strategy using the 7 Ps of Travel and Tourism Marketing. Things to consider in your market analysis include your ...
How to Start a Tour Business: From Passion to Profit in the Tourism
A comprehensive business plan is essential for any new business, and a tour company is no exception. Your business plan should outline your company's mission, target market, marketing strategy, financial projections, and operational plan. This document will serve as your roadmap and help you stay focused on your goals.
How to Set Up a Tour Operator Business Plan
1. Business overview. This section of your tour operator/ tour agency business plan provides a holistic snapshot of your company, offering readers a clear understanding of your business's identity. Ideally, it should include the following: Business Name: Your business name should resonate with your target audience, conveying the essence of ...
How to Start a Tourism Business: A Step-by-Step Guide
The tourism industry, much like an uncharted terrain, necessitates a thorough exploration. Having a comprehensive game plan will prevent you from losing your bearings amid the wilderness. So, fasten your seatbelts and put on your thinking caps; it's time to traverse the exciting topography of creating a successful tourism business.
How to create a tour operator business plan in 8 steps
Tour Operator Business Plan Template. Your tour operator business plan should contain at least seven sections: an executive summary, a company overview, a description of your services, an analysis of your market, an implementation plan, a team summary, and a financial plan. You might have one or more appendices at the end, if you have ...
How to Start a Tourism Business from Scratch
Planning a tourism business involves: Market Analysis: Spend time understanding leisure capacity and preferences within your local tourism body and the broader market sector. Financial Planning: Calculate business costs, including potential rental fees, and plan for enough operating capital to cover your business until it grows to attract more ...
How To Make A Tour And Travel Business Plan
Creating a tour business plan can be overwhelming, but it is essential for tour businesses. Taking the time to do your research and include all the necessary elements in your tour business plan will help ensure success. As an overview, here are the parts of a successful tourism business plan: executive summary; company overview; competitor analysis
How To Start A Tourism Business: Actionable Insights For ...
How To Start A Tourism Business: Step-By-Step Instructions. 1. Formulate A Plan For Your Business. First, you need to develop a clear business plan. Before setting the entity up, you'll need a concise vision and understanding of what the business will look like and the direction it is going in. Here are some important aspects to cover:
How To Start A Tourism Business
Remember, starting a tourism business requires careful planning, dedication, and a deep understanding of your target market. Take the time to conduct thorough research, identify unique opportunities, and build a strong team to support your vision. As you embark on this journey, embrace creativity, innovation, and a strong customer-centric approach.
Travel Tour Agency Business Plan Example
P25,365. P20,958. P10,959. Cash at End of Period. P25,365. P46,323. P57,282. Download This Plan. Explore a real-world travel tour agency business plan example and download a free template with this information to start writing your own business plan.
Beginners Guide to Starting a Tourism Business
Step 4: Write a business plan. Your business plan is the blueprint for your tourism business, and should include the following sections: Executive summary. Describe your business's purpose, name, location, personnel needs, tourism business management staff, market sector, competition, marketing plan and financial projections.
Setting Up a Tourism & Travel Company
How to Write a Business Plan for a Tourism Company. Here's what we recommend including in your tourism business plan. Executive Summary Every business plan to start a travel company should begin with an executive summary. This briefly outlines your business, its place in the industry and what makes it unique.
How to Develop a Tourism Business (with Pictures)
5. Procure the necessary funds. Present your business plan to potential lenders and/or business partners to obtain the startup and operating capital you will need to run your business in tourism. Be sure to tell them your plans for the future and why you think your business is needed.
Tourism Business Plan Templates
Travel Agency Business Plan Template. At Business and Plans, we offer a wide range of Tourism business plan templates to cater to your specific needs. Whether you are starting a Hotel, Bed and Breakfast, or Travel Agency, we've got you covered. Our professionally designed templates will save you time and ensure your business is set up for ...
Tour Operator Business Plan [Free Template
Here are a few tips for writing the market analysis section of your tour guide business plan: Conduct market research, industry reports, and surveys to gather data. Provide specific and detailed information whenever possible. Illustrate your points with charts and graphs. Write your business plan keeping your target audience in mind. 4.
Why tourism planning is important
Why tourism planning is important. Tourism planning really can make or break a destination. If done well, it can ensure the longevity of the tourism industry in the area, take good care of the environment, have positive economic outcomes and a positive benefit to the community. If done badly, tourism development can destroy the very environment ...
Business Plan (Template)
A good business plan can help your business secure finance, define the direction of your business, and create strategies to achieve your goals. A thorough and effective tourism business plan will include an executive summary, a business description, short and long term goals, business structure (legal and internal management structure), product or service description, a sales and marketing ...
21 Tourism & Travel Business Ideas to Start Today
Explore many more excellent tourism and travel related business ideas in our list below. 1. Travel Agency. If you love to travel and are always planning your next trip, starting a travel agency might be the perfect career choice. It's a great way to share your love and knowledge of travel, and it can be very lucrative.
Tourism Planning » Meaning, Concept, Need, Importance, Techniques
Planning is one of the most important project management and time management techniques or methods. It involves preparing or forming of a sequence of action steps to achieve some specific desired goals. If you do it effectively and efficiently, you can reduce much of the necessary time and effort used in achieving the goal.
Effective Tourism Destination Planning: Comprehensive Guide
Destination planning refers to the process of strategically organizing and developing a specific location or area to attract tourists and visitors. It involves a comprehensive analysis of the destination's resources, market potential, infrastructure, and desired positioning to create a sustainable and successful tourism industry.
Travel Tour Agency Sample Business Plan
Travel Tour Agency Business Plan. 1. Executive Summary. The tourism industry has undergone rapid growth of unsurpassed nature over the last several decades. This has mainly been due to the advent of a 'borderless' world and increased information dissemination about the majestic sceneries throughout the world, with the southern African ...
Hospitality and Tourism Management Program
The Hospitality and Tourism Management Program prepares students to effectively manage a hospitality business at the highest level of customer service.
Driving digital transformation and business model innovation in tourism
1.Introduction. In the digital age, tourism organizations face the challenge of selecting the most appropriate innovative digital solutions that ensure integration with the territory, while also protecting and enhancing of cultural heritage and landscape, as well as understanding and adapting to the needs and attitudes of customers (Pencarelli, 2020). ...
California pair convicted in Chinese birth tourism scheme
Prosecutors and attorneys for the defendants declined to comment in court on Friday. Prosecutors alleged Liu and Dong's company "USA Happy Baby" helped several hundred birth tourists between 2012 and 2015 and charged as the tourists much as $40,000 for services including apartment rentals during their stays in Southern California.
観光事業者の事業継続計画策定の現状と課題
観光事業者が直面する災害や危機に対する備えと対応策について、最新の調査結果と具体的な事例を交えて解説。事業継続計画（BCP）の重要性とその策定方法を学び、観光業界のレジリエンスを高めるためのヒントを提供します。
Trump plans to launch his sons' crypto business on Monday, 50 days
WASHINGTON (AP) — Former President Donald Trump plans to deliver remarks next Monday about cryptocurrency and the launch of the company World Liberty Financial, a crypto platform controlled by the Republican nominee's sons Donald Jr. and Eric.. His speech will come 50 days before Election Day, an extraordinary use of dwindling campaign time to promote a personal business.
Trump pitches no-tax policy on overtime. Economists are skeptical
business Economy Economic Policy Personal Finance Work Technology Business of Climate. Trump proposes ending taxes on overtime pay. Economists are skeptical. ... Such a plan probably would require ...

How to Write a Tourism Business Plan

Step 1: Executive Summary

Step 2: Business Description

Step 3: Market Analysis

Step 4: Organization and Management

Step 5: Services or Products

Step 6: Financial Projections

Best Practices when Writing a Tourism Business Plan Template

1. Be Clear About Your Business Idea:

2. Conduct Thorough Market Analysis:

3. Create a Unique Selling Proposition (USP):

4. Detail Your Marketing Strategy:

5. Plan Your Operations:

6. Develop a Financial Plan:

7. Review and Revise Regularly:

Recent Posts

Related Posts

Thank you! Your Download Should Begin Automatically.

How to Create a Business Plan for Your Tour or Travel Company

Table of Contents

The Benefits of a Business Plan

How to Create a Tourism Business Plan

Executive Summary

Company Overview

Market Analysis

Team Summary

Financial Plan

Marketing Plan

Your Business Plan Can Set You Up For Success

Related Posts

Articles , Increase Online Bookings , Tourism Trends

Articles , Increase Online Bookings , Marketing Strategies

Articles , Increase Online Bookings , Tourism Best Practices

Most Popular Articles

GET STARTED

Step-by-step guide to creating a tour operator business plan [template included]

Why create a business plan?

Key elements of a tour operator business plan

1. Business overview

2. Market analysis

3. Tour offerings

4. Marketing strategy

5. Operations and management

6. Financial plan

Ready to start building your business plan as a tour operator?

Getting your tour business off the ground

Set your business up for success with Rezdy

Business Operations

How to build the perfect tour itinerary: a step-by-step guide

Supplier Management Strategies for Streamlining Tourism Business Operations

The benefits of cultivating a remarkable online reputation in the tourism industry

Your Passport to Success: A Comprehensive Guide to Launching a Tourism Business

Spotting the Opportunity

More from Yellowbrick

Top 5 Video Streaming Challenges: How to Overcome Them

10 Steps to Launch Your News Producer Career Successfully

Mastering the Art of Tour Coordination: Skills, Duties & Path to Success

ABOUT YELLOWBRICK

STUDENT RESOURCES

Bill Carroll Production Director, Centennial Broadcasting I'm most proud of taking the courage to start a music foundation and help musicians with any kind of disability and who are on the spectrum. It's something close to me and very important to nourish.

B. Danielle Watkins Chief Programmer, iElevate Media Group Writing is my passion, creating is my heart, and telling stories gives me an escape I've never found anywhere else, so to be doing that for the masses is what success looks like for me.

Timothy Clarke Mixshow DJ/Personality, Radio One/Urban One, Sirius XM I want to be able to help upcoming artists be heard and seen on a global level, and be known as one of the biggest DJs turned A&R in hip-hop culture.

Sabrina Assistant Project Manager, Dirt Rock Empire For me, success means continuing to learn and grow everyday. Next, I hope to become an even bigger voice in the industry and help encourage positive change.

Rebecca Lu Business Development, Joes Footwear The biggest challenge is you never know when you will be challenged - they just pop out somehow, even you think you are doing the best. So don’t take challenge as monster, always be positive and do whatever you can.

Pavlina Koleva UX/UI Designer, Pixum To be a designer means you give people better experience, you help people and you try to see things through their eyes. Creating flexible products even for people with disabilities is great achievement. Design was and always will be part of people's life.

Deyonte Fashion Designer, DWC Project Runway Season 16 Contestant Everyone has challenges and obstacles they face in the industry. It's what you do with those minor situations that help you become better if you allow it. You have to fight for your vision and be relentless.

Leslie Peterson Coordinator - Center of Excellence, NBCUniversal One of the hardest parts of my journey was moving to New York City from a small town and learning how to navigate the corporate world. Everyday I am learning something new and need to be okay with not knowing everything.

KeNisha Ruff Founder, Marie Hunter Beauty Less than 1% of luxury beauty founders are black. I am laying the groundwork for black founders to enter the prestige sector and using my company to inspire, break the stigma surrounding mental health, and fight climate change.

John Paul Endab Physical Education Teacher, Joppa High School As an educator, I truly believe that learning is a continuous process. It give us an opportunity to satisfy our curiosity, pursue our interests, or try new things.

Elena Takmakova Manager - International Production, Universal Music Group The thing that keeps me on track is remembering how far I've come. Just that simple feeling of being proud of myself can make miracles.

How to create a tour operator business plan in 8 steps

Preparing to Write a Business Plan

Executive Summary

Company Overview

Operations Plan

Market Analysis

Implementation

Team Summary

Financial Plan

Additional Information