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How to Make the Most of Flying in Avianca’s Economy Class

Anya Kartashova

Anya Kartashova is a freelance writer and full-time traveler based in Salt Lake City. She has written about travel rewards and personal finance for FrugalTravelGuy, Fodor's, FlyerTalk, 10xTravel and Reward Expert. Her goal is to visit every country in the world by offsetting the cost with points and miles.

June Casagrande

June is a freelance writer and the author of “The Joy of Syntax" and “The Best Punctuation Book, Period.” A former staff writer, reporter and editor for the community news division of the Los Angeles Times, she also writes the weekly syndicated “A Word, Please” column that runs in newspapers in five states.

avianca airlines seat assignment

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Avianca Airlines flies to more than 100 destinations, including six in the United States. The Colombian carrier is a Star Alliance partner that operates service to the following U.S. cities: Fort Lauderdale, Florida; Los Angeles; Miami; New York City; Orlando, Florida; and Washington, D.C.

Based on our most recent analysis, NerdWallet values Avianca LifeMiles at 1.2 cents each.

Here’s what you need to know about flying Avianca economy class.

What to expect flying economy with Avianca

Fare types and inclusions.

When flying Avianca on international routes, you can choose from a wide range of fare types within economy class. Avianca’s fare types resemble clothing sizes to better fit your travel style:

XS indicates a promotional fare that includes a carry-on bag and personal item. Everything else, such as a checked bag and seat selection, comes at an extra cost. XS fares don’t allow for changes or refunds. When you fly XS, you won’t earn redeemable miles in the Avianca LifeMiles loyalty program.

S fares include a carry-on bag, and everything else comes at an extra cost. You will earn miles by booking this fare type.

M fares include a checked bag. These fares also earn miles, can be refunded (for an extra cost) and can be upgraded to the next class of service for LifeMiles Elite members.

L fares come with more flexibility and include two checked bags and complimentary Avianca Plus upgrades, changes and refunds.

XL fares include more service, such as two pieces of checked luggage, and are eligible for business class upgrades. However, changes and refunds cost extra.

XXL fares come with everything included in the fare: one carry-on bag, two checked bags, seat selection, an upgrade to business class, mileage accrual and free changes or refunds.

Bag allowance

When flying with Avianca, economy class passengers with XS or S fares have to pay extra to check a bag. Those with M fares can check one bag weighing up to 50 pounds, while those with L fares can check two bags up to that weight. XL and XXL fares fall under business class rules and can check two bags up to 70 pounds.

Carry-on bags are limited to 22 pounds.

Economy food

On economy flights shorter than three hours, only beverages are served upon request. If you’re flying three to four hours, expect a snack pack. Passengers on flights four to five hours receive prepackaged food, such as a sandwich, wrap or salad bowl. Those flying five to seven hours will be served a box containing a snack pack and prepackaged food.

Avianca’s economy seats offer 34 inches of pitch on average. Pitch is the distance between a point on a seat and the same point on a seat in front of or behind it. Any Avianca economy review would correctly note that 34 inches is quite good. But this measurement can vary depending on the plane you fly.

If your fare type includes seat selection, you'll have the option to pick or buy a front-row seat, preferential seat, emergency-exit seat, duo seat or standard seat up to 48 hours before departure.

» Learn more: Unexpected sweet spots for international airline award programs

Ways to get good value

Book with lifemiles.

To save cash, pay for your flight using Avianca LifeMiles . Take, for example, this round trip between San Salvador, El Salvador, and Bogota, Colombia. Each one-way economy flight starts at 11,000 LifeMiles at a sale redemption rate (so 22,000 miles round-trip) and goes to 14,500 miles at a standard rate.

avianca airlines seat assignment

The same round-trip flights on the same dates cost $600 total in cash.

avianca airlines seat assignment

To see how much value you’re getting out of your points for this trip, subtract the taxes, about $105, from the $600 cash fare, then divide the difference ($495) by 22,000 miles. You end up with a healthy 2.25 cents per mile on this trip — a tremendous value for an economy award.

Use Lock and Fly to hold award flights

Avianca’s Lock and Fly option lets you hold an award flight while you earn or transfer points to the LifeMiles program. The feature is available only for select Avianca-operated flights.

Once you find an eligible flight with a Lock and Fly icon, you can hold it from the lock date up to 15 days before a domestic flight, up to 30 days before an international flight and up to 60 days before a flight to Europe. The cost varies based on itinerary, class of service and length of hold.

avianca airlines seat assignment

In this example, both sale and standard mileage rates were available for booking, but only the sale rate could be locked. If you need more time to get miles or plan the trip, you can lock the award at the lower rate and buy more time. Once you’re ready to book, make sure the hold is still active and complete the booking.

Control your economy fare cost

Avianca’s many fare classes create a lot of opportunities to save money.

For example, if you’re going on a short trip where you don’t need to check a 50-pound bag, you can book a cheaper ticket with an XS or S fare. If you don’t care about seat selection enough to pay extra, you can get a lower fare without that option. You're in control of how many amenities or how much fare flexibility you get by spending less or more on a ticket.

» Learn more: 5 times you'd want to redeem more miles for a flight

Fly Avianca economy class and save

For flights to and within Central and South America, Avianca’s economy class isn’t a bad choice. Depending on travel distance, you might get a meal and a seat with plenty of pitch. Plus, the many different fare classes provide more flexibility and allow you to choose how you want to travel.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

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Avianca Seat Maps, Seating Charts, and Seat Reviews

Avianca seat maps, airbus a318.

100 pax — 88  · 12

Airbus A319

120 pax — 108  · 12

Airbus A320

150 pax — 138  · 12

Airbus A321

194 pax — 182  · 12

Airbus A330

252 pax — 222  · 30

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238 pax — 206  · 32

68 pax — 68

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250 pax — 222  · 28

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70 pax — 64  · 6

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96 pax — 88  · 8

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Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345

3 star Skytrax Rating

"seats did not recline"

D gaulen (canada) 30th august 2023.

Seat TypeEconomy Class
Aircraft TypeA320
Seat Layout3x3
Date FlownAugust 2023
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345

"Extremely short legroom"

Leonardo almario (colombia) 19th july 2023.

Seat TypeEconomy Class
Aircraft TypeA320
Seat Layout3x3
Date FlownJuly 2023
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345

"Seats are so uncomfortable"

J jaramillo (colombia) 15th january 2023.

Seat TypeEconomy Class
Aircraft TypeA320neo
Seat Layout3x3
Date FlownJanuary 2023
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345

"Seats are extremely uncomfortable"

S delgado (canada) 23rd december 2022.

Seat TypePremium Economy
Aircraft TypeA320Neo
Seat Layout3x3
Date FlownDecember 2022
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345

"slightly above average"

1 reviews t parlen (germany) 18th january 2020.

Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownJanuary 2020
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345

"legroom was pretty large"

3 reviews aiyaphol kemapuckpong (thailand) 2nd april 2019.

Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownFebruary 2019
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345

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[[Quick Fixes DL:]] How to ChaNge NaMe on Avianca ticket, Made Simple!

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Is It Possible to Modify My Avianca   𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 Reservation Name Within 24 Hours?

Yes, as long as the reservation was made at least seven days in advance of the departure of the flight, Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 permits customers to make modifications to their reservations free of charge within 24 hours of the original booking. For immediate assistance and direction, dial the customer support line +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). Furthermore, modifications like name corrections, Name adjustments, and airline cancellations are covered by this policy. It's crucial to remember that if you select an alternative flight or Name, there can be pricing changes. To obtain the most up-to-Name information on your reservation, always confirm the exact terms and conditions stated on your ticket or get in touch with Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 directly. 

How Can I Change The Name On My Avianca Ticket Online?

The Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 website requires you to log into your account and navigate to "My Trips" in order to modify the Name of your journey. After making your selection, click "Modify Reservation." To select a new Name, proceed as directed. If you run into any problems, call the official customer care number +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) to have them fixed quickly. 

How Can I Use Live Chat To Reschedule My Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 Flight?

To discuss postponing the flight, you can go to the phone option and speak with Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 live personnel at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). If not, it can be convenient to use live chat help to swiftly resolve problems without having to give them a call. To speed up the procedure, make sure your booking details are close to hand. 

How Do I Fix My Avianca Air Ticket Name Change Issue?

By visiting the helpdesk section of Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼' official website, you can find a solution to your Name change problem. Additionally, you can contact at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) to speak with a member of the customer service team. You must understand, nevertheless, that fees could be incurred based on the type of travel and the time of day. After making the necessary adjustments, go over and double-check your revised schedule. Make sure there are no hidden fees before finishing the transaction. 

Can I Change The Name Of An Already Booked Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 Ticket?

Yes, you can amend a passenger's travel Name on Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 for an existing ticket. Contact Avianca +1-800-514-2477 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 customer service via their website's live chat feature, phone support, or at the airport ticket counter. Alternatively, visit the airline's official website. Navigate to the "My Trips" area and choose the booking you want to change. 

How Do I Change The Name On A Avianca Plane Ticket?

The airline provides several options for changing the Name of an aircraft ticket. +1-800-514-2477 Passengers can use the Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 mobile app to access their booking, navigate to "My Trips," and alter their reservation. Furthermore, contact Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 customer care +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) for assistance in modifying your flight Name. In both circumstances, travelers should be advised that change fees may apply based on the fare class and timing of their request. 

How Much Does A Name Change Cost On Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼?

Call +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) to get all the fee details directly from Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 authorities. Furthermore, the cost of changing the Name on a flight ticket varies depending on factors such as price type, route, schedule, methods, and so on. Furthermore, before proceeding, check directly with the airline's website or review your ticket details for specific prices applicable to your situation.  

Can A Passenger Change Their Name On Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 Using An Offline Method?

To modify your airline's flight Name, call customer care at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). Using the phone is often faster than going to the airport ticket office. Furthermore, you must have your booking reference number ready for instance support. Once completed, explain to the customer support representative that you need to change the Name of your flight. Confirm the fees associated with the Name change and get the confirmation. 

How Do You Change The Name On Your Avianca Ticket?

To change your Name on Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼, go to the airline's official website or contact their customer service staff at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). However, all fliers must meet the qualifying requirements to do so. For example, changes can usually be made through Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼' website, mobile app, customer care, or at the airport ticket counter.The alternative Name must be available for the same fare class as your original booking, pending seat availability. 

What Should I Do To Change A Name On Avianca Ticket?

To change a name on a Avianca ticket, begin by singing into your account on Avianca's official website. Go to the "My Trips" section and select the booking that requires the name change. Look for the option to "Modify Flight" or "Edit Passenger Details," and update the name with the correct information. Ensure you save the changes once you've entered the correct name. If you encounter any issues or prefer assistance, contact the airline's customer service at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). They may ask for documentation, such as a marriage certificate or legal name change document, to verify the request.

How To Rectify Typo Errors On Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 Ticket?

In order to rectify typo errors on a Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 ticket, access your account on the official website and navigate to the "My Trips" section. Select the booking with the typo error and look for an option like "Modify Flight" or "Edit Passenger Details." Update the passenger's name to correct the typo and save the changes. If you encounter any issues or need further assistance, contact the customer service at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA), provide your booking details, and explain the typo error. They will guide you through the process to ensure your ticket information is accurate.

Can I Change Name On My Avianca Flight Ticket Due To Marriage?

Yes, you can change the name on your Avianca flight ticket due to marriage. To do this, contact Avianca's customer service at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) and explain that you need to update your name due to marriage. Provide your booking reference number and be prepared to submit legal documentation, such as a marriage certificate, to verify the name change. The customer service representative will guide you through the process and ensure that your ticket reflects your updated name. Lastly, you need to pay the name change cost and wait for a confirmation. 

Does Avianca Permit Travelers To Fly With A Missing Middle Name?

Yes, Avianca permits travelers to fly with a missing middle name on their ticket as long as the first and last names match the ID used for travel. Middle names are usually not essential for security checks. However, for peace of mind, it’s advisable to ensure name accuracy. For any concerns or confirmation, you can contact the customer support directly at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). When connected, provide booking information like confirmation code or ticket number. 

How Do I Make Adjustments To A Wrong Name With Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼?

To make adjustments to a wrong name with Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼, contact their customer service at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) as soon as possible. Minor corrections like typos can usually be fixed without a fee, but significant changes may require additional documentation and possible  name change fees. It's best to address this issue promptly to avoid any travel disruptions. When done, you will obtain a confirmation email from the airline with the updated new name and ticket number. 

Is It Allowed To Change The Whole Name On Your Avianca Ticket?

Changing the whole name on a Avianca ticket is not allowed due to security and ticketing regulations. If there is a significant error, such as a misspelling or missing name, Avianca may allow corrections with proper documentation and a name change fee. However, changing the entire name (e.g., from one person to another) is typically not permitted. Contact Avianca's customer service at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) for specific guidance and make a name change request. The representative will assist you with the procedure and required documentation. 

Can I Fix Suffix/Prefix On My Avianca Booking? 

Indeed, you can typically fix suffixes or prefixes on your Avianca booking by contacting Avianca's customer service. They can assist with correcting titles (like Mr., Mrs., Dr., etc.) or suffixes (such as Jr., Sr., III, etc.) to match your identification accurately. Minor corrections like these are generally manageable without additional fees, but it's advisable to contact Avianca directly at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) for specific guidance tailored to your situation.

Does Avianca Airline Permit To Change The First Name On Ticket?

Avianca 𝓐𝓲𝓻𝓵𝓲𝓷𝓮𝓼 likely does not permit changes to the first name on a ticket due to security reasons. If there is an error in the first name, such as a misspelling, Avianca allows corrections with proper documentation and sometimes a fee. It's best to contact the airline's customer service directly at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA) for specific guidance and assistance regarding your situation.

How Do I Change My Surname On Avianca Reservation?

To change your surname on a Avianca reservation, you'll need to contact Avianca's customer service directly at +1-800-932-1751 (OTA) OR  +1-800-514-2477 (OTA). They can assist you in making the necessary changes, which typically require documentation such as a marriage certificate or legal name change document. Pay any potential fees associated with the surname change on your reservation.

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Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English. ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country.

All other ITA Airways services besides the flight: purchase a seat or extra baggage. Travel in comfort

What do you want from your flight? Whether it's comfort, relaxation, speed or total convenience, we have the right solution to meet your needs!                     

Select your preferred seat on board our planes in Economy Class : based on the fare class of your ticket and membership of the exclusive clubs of the Volare program, this option is available either free of charge or for a small additional fee: select your seat and fly how you want !                    


If your fare class does not include free seat selection and you decide not to purchase your preferred seat, the system will assign you one free of charge during check-in, based on availability and operational and security policies.


You can select your preferred seat in the following ways.

  • Online, on the ita-airways.com website or via our app;
  • Through travel agencies, ITA Airways airport ticket offices, our  Customer Information Assistance Office .
  • through ‘My flights’ up to 48 hours before the departure of the flight;
  • during  online check-in  starting 48 hours before flight departure and 24 hours before (for flights to/from the USA);
  • At the airport , before the flight, at the check-in desks;
  • By contacting our  Customer Information Assistance Office .

Please note that the choice of seat may be free of charge based on the chosen fare class and membership in the exclusive Volare clubs.


Comfort Economy Seat Choosing to fly in Comfort Economy  makes for a great flight! You can enjoy not just a more comfortable seat but a whole range of services   that make your trip unique, both on the ground and in the air.

The seats are located in row 30 to row 34 on the new Airbus A350s.

Top Seat If you don't want to miss out on a totally relaxing flight, the Top Seat  is the solution for you! The seats are located next to the emergency exits, which means you will have a bigger gap before the row in front, giving you more space to stretch out your legs and enjoy your flight to the fullest.                   

Front Seat If you don't like wasting time, the Front Seat  is the choice for you! Located immediately after the Business/Superior class, it will allow you to leave the aircraft even more quickly and immediately start doing the things you like best!

Lateral Seat (only on Airbus A330-900 and A330-200) Aisle or window seat? The  Lateral Seat  is ideal for those who wish to gaze out of the window or enjoy the comfort of an aisle seat. Additionaly, thanks to the double seat configuration, it is the ideal solution for all traveling couples.

Standard Seat Don't let someone else decide for you, make your own choice: window seat, aisle seat, or next to your friends. Choose the Standard Seat , and for a small additional fee you can make the most of your journey.

Back Seat Whether it's an aisle, central or window seat, the Back Seat   is the best option for anyone that wants to fly at a great price without giving up the option to choose.

Click here to view the onboard seat map.


Adults traveling with children under 12 years of age in the same booking can select a Back Seat free of charge; adults traveling with children under two years of age can, free of charge, also select a Standard Seat . The assignment of seats adjacent to the minor is guaranteed for at least one of the two parents or for a companion.

In the event that the online check-in process does not assign seats adjacent to the minor of a parent or companion, you can call the Customer Information Assistance Office   or contact the check-in desks at the airport directly for assistance in assigning nearby seats.  

If you have not made a seat selection at check-in, you will be randomly assigned one free of charge. If you would like to choose specific seats for greater flight comfort, you can change seats subject to the payment required for the 'Seat Selection', unless it is included in your fare or falls within the types for which the service is free of charge.


Passengers with physical, cognitive and sensory disabilities and a companion can pre-select seats at no extra cost by calling our Customer Information Assistance Office , or at the airport (subject to availability). The companion's seat will be adjacent to the disabled passenger.


Starting-from price per single segment relating to the 'Seat Selection' service in Economy Class.

ZONE 1 (Italy)

Economy Comfort - - - Paid Service
(Variable price based on the rate as per scheme)
Top 29€/32$ 21€/23$ 17€/19$ Free for Executive
Front 24€/26$ 18€/20$ 14€/16$ Free for Executive
Standard 16€/18$ 11€/13$ Free of charge Free for Executive and Premium
Lateral 17€/19$ 13€/15$ 9€/10$  
Back 14€/16$ 9€/10$ Free of charge Free for Executive, Premium and Plus

ZONE 2 (UE, Algeria, Marocco, Tunisia)

Economy Comfort 53€/58$ 39€/45$ 29€/32$ Paid Service
(Variable price based on the rate as per scheme)
Top 32€/35$ 24€/26$ 20€/22$ Free for Executive
Front 27€/30$ 21€/23$ 17€/19$ Free for Executive
Standard 22€/24$ 15€/17$ Free of charge Free for Executive and Premium
Lateral 24€/26$ 17€/19$ 11€/13$ -
Back 18€/20$ 13€/15$ Free of charge Free for Executive, Premium and Plus

ZONE 3 (Cairo, Tel Aviv, Amman, Beirut, Tripoli, Kuwait, Jeddah, Riyadh, Dakar, Accra, Dubai)

Economy Comfort 83€/90$ 69€/75$ 59€/65$ Paid Service
(Variable price based on the rate as per scheme)
Top 63$/69$ 49€/55$ 39€/45$ Free for Executive
Front 42€/46$ 29€/32$ 19€/22$ Free for Executive
Standard 31€/34$ 19€/22$ Free of charge Free for Executive and Premium
Lateral 33€/36$ 21€/23$ 13€/15$  
Back 21€/23$ 15€/17$ Free of charge Free for Executive, Premium and Plus

ZONE 4 (Miami, Boston, New Delhi, Malé, New York, Washington, Chicago, Toronto)

Economy Comfort 103€/112$ 89€/96$ 69€/75$ Paid Service
(Variable price based on the rate as per scheme)
Top 93€/101$ 79€/85$ 59€/65$ Free for Executive
Front 72€/78$ 59€/65$ 39€/45$ Free for Executive
Standard 41€/45$ 29€/32$ Free of charge Free for Executive and Premium
Lateral 51€/56$ 39€/45$ 29€/32$  
Back 31€/34$ 19€/22$ Free of charge Free for Executive, Premium and Plus

ZONE 5 (Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco)

Economy Comfort 133€/144$ 119€/130$ 89€/96$ Paid Service
(Variable price based on the rate as per scheme)
Top 113€/123$ 89€/96$ 69€/75$ Free for Executive
Front 82€/89$ 69€/75$ 49€/55$ Free for Executive
Standard 51€/53$ 39€/45$ Free of charge

Free for Executive and Premium
Lateral 61€/67$ 49€/55$ 39€/45$  
Back 41€/45$ 29€/32$ Free of charge

Free for Executive, Premium and Plus

* ITA Airways reserves the right to change the seat purchase price at any time and without prior notice.

For further details, please read  Terms and Conditions of “Seat Selection”  

Is the ASR option available on all flights?

Yes, on all flights operated by ITA Airways. Codeshare flights operated by other carriers are excluded.                                         

Do I have to select a seat?

Absolutely not! If you do not choose a seat, the system will assign it to you free of charge based on availability, operational and safety criteria.

I didn’t purchase my ticket on ita-airways.com: can I still choose my seat?

Of course! You can also do it by entering the relevant section during online check-in, directly at the airport at the check-in desks or by calling our Customer Information Assistance Office

What happens if I decide to change my seat and/or flight?

You can change the purchased seat for free if it is in the same category and as long as it is on the same flight. However, it is always possible to make a change: 

  • For a seat of a lower category, but the price previously paid will not be refunded;
  • For a higher category seat by contacting our Customer Information Assistance Office   or directly at the airport at the check-in desks, paying the difference in price.

With the Economy Flex fare the "Seat Selection" service can always be reused even if you decide to change flight. With all other fares, any voluntary change requested by the customer (for example: change of date, flight, route), will result in the loss of the “Seat Selection” service for the modified flight segment, without the possibility of requesting a refund. “Seat Selection” can be repurchased, if available, for the updated sections of the itinerary.

If you purchased your seat before 31 May 2022, you can change it by contacting our Customer Information Assistance Office  or directly at the airport:

  • For a seat of a lower price, but any price difference will not be refunded;
  • For a higher price seat by paying the difference in price.

Can I request a refund for the 'Seat Selection' service?

The refund of the entire cost of the service may be requested in the following cases:

1.      Disruption attributable to ITA Airways (example: cancellation of the flight, modified aircraft configuration), in cases where the re-routing of the passenger on a new flight, and/or on a different type of aircraft, does not allow the new assignment in the same seat category but in another of a lower category than the one initially purchased. Seats aboard our Economy Class flights are classified according to their original value in the following category order:

a.      Comfort Economy Seat

b.      Top Seat

c.       Front Seat

d.      Standard Seat

e.      Back Seat

In the event of a new assignment from a Comfort Economy seat to a Top Seat, only the difference in cost of the service between the two categories of seat will be refunded; 

2.      Loss of connection for the flight on which the seat was purchased following a delay in a flight operated by ITA Airways or by a Partner Airline (in the case of a single ticket);

3.      Technical problems with the seat purchased after reporting the issues to the crew;

4.      Seat reassignment before or after boarding by ITA Airways for operational or safety reasons;

The reimbursement of the cost of the service may be requested at the same time as the request for reimbursement or modification of the ticket, in the following cases:

  • Of close relatives: spouse, children (including adoptive parents), parents, brothers/sisters, grandparents, grandchildren, in-laws and cousins; in this case it is necessary to demonstrate the degree of kinship with an appropriate certificate (family status or other issued by bodies in charge such as district or registry office)
  • Of passengers, relatives or friends, present on the same PNR

Where applicable, you can request a refund by contacting our Customer Information Assistance Office

Can I also select a seat located near the emergency exits?

To purchase the seats located at the emergency exits, special requirements must be met:

  • Be 18 years or older;
  • Have the strength, full mobility and be able and willing to provide assistance for any rapid evacuation of the aircraft in an emergency; 
  • Not use any drug that may affect the qualities described above pursuant to the applicable laws and regulations on safety.
  • Be able to understand the instructions in Italian or English for the operation of the emergency exit.

Furthermore, to comply with safety obligations, passengers cannot occupy posts Located at the emergency exits if they:

  • Have reduced mobility;
  • Have visual or hearing impairments;
  • Are traveling with children or minors;
  • Have luggage positioned on the seat;
  • Are clearly pregnant;
  • Are traveling with pets in the cabin;
  • Are severely overweight (passengers with limited movements that could hinder access to the emergency exits, who need an additional belt on board).                                         

Furthermore, hand luggage and all personal effects must be placed only in the overhead bins.                                         

If you do not meet these requirements, you will not be able to use the seat in front of the emergency exits and you will be assigned a different seat. The price paid for seat selection will not be refunded.

Can I transfer my paid seat to another person?

No, the seat selection supplement is not transferable to third parties.

Related subjects



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The 6 Best Flights I’ve Booked With Points and Miles So Far in 2024

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The 6 Best Flights I’ve Booked With Points and Miles So Far in 2024

Table of Contents

Best redemptions, final thoughts.

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Here at Upgraded Points, we love showing our readers what’s possible when working toward maximizing our redemptions. That typically comes when you redeem your points and miles for once-in-a-lifetime business and first class flights.

However, the best part about points and miles is that you can redeem them any way you want. For some, traveling  more  instead of  more comfortably is the most important thing. For others, being able to fly in incredibly expensive and luxurious cabins is the priority. I fall in the latter group of travelers.

The year 2024 has been busy for me. In the first half of the year, I visited 3 new countries and took over 30 flights. Although I didn’t book all of them using points and miles, most of the premium cabins I booked were award redemptions.

Of course, some redemptions are better than others. Here is a look at the 6 best premium cabin flights I booked with points and miles in the first half of 2024.

Regarding award redemptions, it’s extremely important to consider 3 factors: transferable rewards currencies (like Amex Membership Rewards ,  Capital One Miles , and Chase Ultimate Rewards ), transfer partners of points programs, and airline partnerships and alliances.

Leveraging the best travel partners within each program is the key to effectively redeeming points and miles for award travel.

Quite often, the best way to redeem points and miles is with a partner airline loyalty program. So it’s important to know what airlines partner with each other and which transferable rewards programs transfer to specific loyalty programs.

With that being said, let’s take a look at the best redemptions of the year so far. For each award redemption, I will highlight the program I used, the cost of each award redemption, and which points transfer to that specific program.

1. Lufthansa First Class

LH F A346

Route: Barcelona (BCN) – Frankfurt (FRA) – Chicago (ORD)

Cost: 79,300 Avianca LifeMiles (mixed-cabin pricing)

My best redemption of the year so far was the one I had been waiting for the longest for: Lufthansa first class .

Lufthansa is one of the world’s biggest airlines and is known for providing an excellent overall first class experience. In addition to the solid flight experience itself, Lufthansa also offers a premium ground experience for first class passengers in Frankfurt and Munich (MUC).

Since Lufthansa is part of Star Alliance , I had several booking options. Ultimately, I redeemed Avianca LifeMiles , as the program has some of the best rates for partner award redemptions  across Star Alliance.

The program has a convoluted award chart but also has many sweet spots. One of those sweet spots is for premium cabin awards between the U.S. and Europe. According to the award chart, a one-way first-class award between the continental U.S. and Europe can be booked for just  87,000 LifeMiles plus taxes and fees . That is an incredible value, considering many programs charge more in business class.

On top of the fantastic mileage requirement, Avianca  does not pass on fuel surcharges  on award tickets.

However, the best part of the entire program may be its pricing quirk on mixed-cabin awards. Most programs price mixed-cabin awards based on the highest class of service you’re flying. However, Avianca instead prices each leg of a journey separately based on the class of service booked.

Instead of flying directly from Frankfurt to Chicago (which would have priced at 87,000 LifeMiles), I added a connection (in economy) from Barcelona to Frankfurt. This, in turn, saved me 7,700 LifeMiles.

Avianca LifeMiles mixed cabin pricing for LH F

The Avianca LifeMiles loyalty program is a transfer partner of American Express Membership Rewards,  Bilt Rewards , Capital One Miles,  Citi ThankYou Rewards , and  Marriott Bonvoy . All of the programs, except Marriott Bonvoy, transfer to LifeMiles at a 1:1 ratio. Marriott Bonvoy points transfer to LifeMiles at a 3:1 ratio.

Avianca LifeMiles are incredibly valuable, particularly on Star Alliance partner airlines. Check out our guide on the best ways to redeem Avianca LifeMiles for maximum value.

2. Singapore Airlines Business Class

Singapore BUSINESS CLASS SEAT 777 300er

Route: New York (JFK) – Frankfurt (FRA)

Cost: 60,000 Air Canada Aeroplan points

The next best redemption was on an airline I had never flown (and is now my new favorite airline): Singapore Airlines . Singapore Airlines is world-renowned for its incredible onboard cuisine and stellar in-flight service and is widely considered to be one of the best airlines in commercial aviation.

Fortunately, I had the opportunity to fly to Europe on a Singapore Airlines business class , fifth freedom flight between New York and Frankfurt.

Like Lufthansa, Singapore Airlines is a member of Star Alliance. Although in the past you could only book long-haul premium cabins through its own loyalty program, Singapore KrisFlyer , you can now book business class awards with partner programs. One of these programs is  Air Canada Aeroplan .

For its Air Canada-operated flights, Aeroplan uses dynamic pricing, which is almost never a good thing in the points and miles world. However, Aeroplan has a separate  distance-based award chart for partner awards , which is where you can get the most value out of Aeroplan points.

Aeroplan divides the world into 4 distinct zones on its award chart: North America, South America, the Atlantic, and the Pacific. Award pricing depends on the the zones you fly between and the overall distance flown.

Aeroplan region map for awards

For my flight between New York and Frankfurt, I looked at the award chart for flights between the North America and Atlantic zones . I calculated the distance between the 2 airports (3,856 miles) using Great Circle Mapper .

That distance fell in the 0 to 4,000-mile distance band, meaning that I could book it for just 60,000 Aeroplan points plus taxes and fees.

Aeroplan search JFK FRA 60K SQ

Air Canada Aeroplan is a transfer partner of most of the major transferable points programs , including American Express Membership Rewards, Bilt Rewards, Chase Ultimate Rewards , Capital One Miles, and Marriott Bonvoy.

All the programs above transfer to Aeroplan at a 1:1 rate, except Marriott Bonvoy, which transfers at a 3:1 ratio. For every 60,000 Marriott Bonvoy points you transfer, you get a 5,000-point bonus.

3. Turkish Airlines Business Class

Turkish J A350 2024 SEAT 07

Route: Chicago (ORD) – Istanbul (IST) – Madrid (MAD)

Cost: 31,500 Turkish Miles&Smiles miles (before devaluation and with promotion)

Although I had flown Turkish Airlines several times in the past, I was excited to try their long-haul international business class between Chicago and Istanbul.

Turkish Airlines is another airline that is considered one of the best in the world. The airline has a reputation for top-notch inflight catering and fantastic service.

As with Lufthansa and Singapore Airlines, Turkish Airlines is another Star Alliance airline . This means you can utilize numerous award programs for Turkish Airlines award redemptions. However, unlike the previous 2 award bookings, I used the airline’s own loyalty program. In this case, I redeemed Turkish Airlines Miles&Smiles miles.

Although the Turkish Airlines award program recently underwent a major devaluation , I booked this award before the new award charts went live. On top of this, I booked this award during a Turkish Airlines promo for Miles&Smiles members , where  award tickets could be booked for 30% fewer miles than normal.

On the predevaluation  Turkish Airlines’ zone-based award chart , one-way awards between North America and Europe could be booked for 45,000 miles (an incredible sweet spot, looking back). With the promo, I could book this award for just 31,500 miles one-way. An already incredible deal was even sweeter, thanks to this promo.

Since Turkish Airlines uses a zone-based award chart, it was the same price whether I wanted to fly to Istanbul or elsewhere in Europe. I decided to head to Madrid for a week.

Turkish J award ORD IST 31500 miles redemption

The Turkish Miles&Smiles loyalty program is a transfer partner of Bilt Rewards, Capital One Miles, Citi ThankYou Rewards, and Marriott Bonvoy. All of the programs transfer to Miles&Smiles at a 1:1 ratio except Marriott Bonvoy. Marriott Bonvoy points transfer at a rate of 3:1, with a 5,000-mile bonus for every 60,000 Marriott Bonvoy points transferred.

4. Japan Airlines Business Class

Japan Airlines 777 300er business class 2 seats together

Route: San Francisco (SFO) – Tokyo (HND) – Seoul (GMP)

Cost: 60,000 Alaska Airlines Mileage Plan miles (pre-devaluation)

Although I have traveled to more than 100 countries, nothing comes close to Japan for me. Simply put, Japan is my favorite country in the world.

Whenever I have a chance to go, I am incredibly happy and excited. However, even better than just going to Japan is flying there in a premium cabin on one of the best airlines in the world, Japan Airlines.

Japan Airlines is a member of Oneworld , another alliance with several other airlines, including American Airlines, Alaska Airlines, British Airways, and Qantas.

Although there were several programs I could book a Japan Airlines business class ticket with, I went with the Alaska Airlines Mileage Plan loyalty program. Since the Alaska Airlines Mileage Plan loyalty program was due for an overhaul , I thought redeeming my remaining Alaska Airlines miles would be a good idea.

The Mileage Plan program was considered among the best for its fantastic award charts with numerous sweet spots, easy-to-use search engine, long list of alliance (and nonalliance) airline partners, and arguably the best stopover policy of any loyalty program.

However, in March 2024, Alaska Airlines changed to a distance-based redemption system , meaning that award pricing is now determined by the distance flown. This severely affects longer-distance flights, as they require more miles. And of course, this affects award pricing for flights between the U.S. and Japan, as the countries are quite far away from each other.

After a quick award search, I was able to find award space from San Francisco to Tokyo Haneda . The one-way business class award could be booked for 60,000 Alaska miles plus taxes and fees. After the devaluation, this same route now prices at 75,000 miles, representing a 25% increase.

JAL booking Alaska miles

However, as I mentioned, Alaska Airlines has a fantastic stopover policy, including on one-way award tickets. So instead of just stopping in Tokyo, I took advantage of the stopover policy and added an additional flight to Seoul for the same price!

Japan Airlines alaska miles redemption pre devaluation

Alaska Airlines miles are relatively difficult to earn , as the Mileage Plan program lacks major transfer partners. Alaska Airlines Mileage Plan is a transfer partner of of Bilt Rewards and Marriott Bonvoy. Bilt Rewards is a 1:1 transfer partner, however, Marriott Bonvoy is a 3:1 transfer partner. For every 60,000 Marriott Bonvoy points transferred, you get a 5,000-mile bonus.

5. Air Canada Signature Class

air canada 787 9 business class seat 8k 2

Route: Frankfurt (FRA) – Montreal (YUL) – Chicago (ORD)

Cost: 63,000 Avianca LifeMiles

I also got an opportunity to fly Air Canada’s long-haul business class , Signature Class, which is considered by many to be North America’s best business class cabin. Although I have flown Air Canada several times over the years, I had never done so in business class.

As mentioned above, Aeroplan uses dynamic pricing for its own flights , making it difficult to know how many points you need for an award redemption. Thus, using Aeroplan points for partner airline redemptions (which follow a zone-based award chart) is almost always recommended.

Instead of using Aeroplan points, I used Avianca LifeMiles for this redemption. According to the award chart, a one-way partner airline redemption would cost 63,000 Avianca LifeMiles, which is the exact rate I booked this award at.

On top of the sweet spot award pricing, Avianca does not pass fuel surcharges   on award tickets .

Lifemiles award booking cost Air Canada

I even booked a connecting flight from Montreal to Chicago. I was hoping to book that flight in economy to take advantage of Avianca’s mixed-cabin pricing (and lower the total miles needed), but there were no economy seats available for that specific redemption.

6. Thai Airways Royal Silk Business Class

Thai Airways Royal Silk business class 777 300er business class seat

Route: Bangkok (BKK) – Frankfurt (FRA) – New York (JFK) – Toronto (YYZ)

Cost: 87,500 Aeroplan points

Lastly, after 2 wonderful months in Asia, I had the chance to try another new product. This time, I tried out Thai Airways’ long-haul, international Royal Silk business class . Since Thai Airways doesn’t fly to the U.S., I had to be creative about returning to North America.

Thai Airways is also a member of Star Alliance (a common theme). Although it is not as well-regarded as other Asian airlines such as Japan Airlines, Singapore Airlines, or EVA Air, Thai Airways is known for having an above-average overall experience in business class, with stellar onboard cuisine and service

As with the other Star Alliance redemptions, there were several ways to book this specific award. I booked this itinerary using Aeroplan points, thanks to its distance-based award chart for partner awards, which has some incredible rates.

Since I was in Bangkok and set on flying Thai Airways, I began looking at different routes using Aeroplan’s intuitive search engine. Ultimately, I found the perfect itinerary for my situation : Thai Airways Royal Silk business class to Frankfurt and then Singapore Airlines business class on the fifth-freedom flight to New York.

Aeroplan redemption flights BKK FRA JFK YYZ

The entire itinerary was priced at 87,500 Aeroplan points, a fantastic redemption.

It’s important to consider Aeroplan’s travel zones when it comes to award redemptions. Bangkok to Frankfurt costs 80,000 points, while Bangkok to Frankfurt to New York costs just 87,500 points. I added an 8-hour business class flight on Singapore Airlines for 7,500 more Aeroplan points. This is a great way to take full advantage of Aeroplan’s award chart.

Points and miles have completely changed the way I travel. As much as I enjoy traveling to new destinations, I enjoy flying there in a premium cabin just as much.

The first half of 2024 featured plenty of travel. I was able to try out a handful of new premium cabins and a few new airlines (one of which is my new favorite). I am looking forward to the rest of 2024, as I have incredible travel plans in the works.

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About Ehsan Haque

Ehsan is an avid traveler who has traveled to 100 countries, diligently using points and miles to fund his journeys. Currently, he holds 32 active credit cards and earns over a million points and miles annually, primarily using them for luxury hotels and long-haul premium cabins.

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