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What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

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Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

How to develop critical thinking skills

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process.

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

Definitions of critical thinking

Various scholars have provided definitions of critical thinking, each emphasizing different aspects of this complex cognitive process:

Michael Scriven , an American philosopher, defines critical thinking as "the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action."

Robert Ennis , professor emeritus at the University of Illinois, describes critical thinking as "reasonable, reflective thinking focused on deciding what to believe or do."

Diane Halpern , a cognitive psychologist and former president of the American Psychological Association, defines it as "the use of cognitive skills or strategies that increase the probability of a desirable outcome."

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Top 8 critical thinking skills

Critical thinking is essential for success in everyday life, higher education, and professional settings. The handbook "Foundation for Critical Thinking" defines it as a process of conceptualization, analysis, synthesis, and evaluation of information.

In no particular order, here are eight key critical thinking abilities that can help you excel in any situation:

1. Analytical thinking

Analytical thinking involves evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject cognitive biases and strive to gather and analyze intricate subject matter while solving complex problems. Analytical thinkers who thrive at critical thinking can:

Identify patterns and trends in the data

Break down complex issues into manageable components

Recognize cause-and-effect relationships

Evaluate the strength of arguments and evidence

Example: A data analyst breaks down complex sales figures to identify trends and patterns that inform the company's marketing strategy.

2. Open-mindedness

Open-mindedness is the willingness to consider new ideas, arguments, and information without prejudice. This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go, taking information at face value and coming to a conclusion based on multiple points of view .

Open-minded critical thinkers demonstrate:

Willingness to consider alternative viewpoints

Ability to suspend judgment until sufficient evidence is gathered

Receptiveness to constructive criticism and feedback

Flexibility in updating beliefs based on new information

Example: During a product development meeting, a team leader actively considers unconventional ideas from junior members, leading to an innovative solution.

3. Problem-solving

Effective problem solving is a cornerstone of critical thinking. It requires the ability to identify issues, generate possible solutions, evaluate alternatives, and implement the best course of action. This critical thinking skill is particularly valuable in fields like project management and entrepreneurship.

Key aspects of problem-solving include:

Clearly defining the problem

Gathering relevant information

Brainstorming potential solutions

Evaluating the pros and cons of each option

Implementing and monitoring the chosen solution

Reflecting on the outcome and adjusting as necessary

Example: A high school principal uses problem-solving skills to address declining student engagement by surveying learners, consulting with higher education experts, and implementing a new curriculum that balances academic rigor with practical, real-world applications.

4. Reasoned judgment

Reasoned judgment is a key component of higher order thinking that involves making thoughtful decisions based on logical analysis of evidence and thorough consideration of alternatives. This critical thinking skill is important in both academic and professional settings. Key aspects reasoned judgment include:

Objectively gathering and analyzing information

Evaluating the credibility and relevance of evidence

Considering multiple perspectives before drawing conclusions

Making decisions based on logical inference and sound reasoning

Example: A high school science teacher uses reasoned judgment to design an experiment, carefully observing and analyzing results before drawing conclusions about the hypothesis.

5. Reflective thinking

Reflective thinking is the process of analyzing one's own thought processes, actions, and outcomes to gain deeper understanding and improve future performance. Good critical thinking requires analyzing and synthesizing information to form a coherent understanding of a problem. It's an essential critical thinking skill for continuous learning and improvement.

Key aspects of reflective thinking include:

Critically examining one's own assumptions and cognitive biases

Considering diverse viewpoints and perspectives

Synthesizing information from various experiences and sources

Applying insights to improve future decision-making and actions

Continuously evaluating and adjusting one's thinking processes

Example: A community organizer reflects on the outcomes of a recent public event, considering what worked well and what could be improved for future initiatives.

6. Communication

Strong communication skills help critical thinkers articulate ideas clearly and persuasively. Communication in the workplace is crucial for effective teamwork, leadership, and knowledge dissemination. Key aspects of communication in critical thinking include:

Clearly expressing complex ideas

Active listening and comprehension

Adapting communication styles to different audiences

Constructing and delivering persuasive arguments

Example: A manager effectively explains a new company policy to her team, addressing their concerns and ensuring everyone understands its implications.

7. Research

Critical thinkers with strong research skills gather, evaluate, and synthesize information from various sources of information. This is particularly important in academic settings and in professional fields that require continuous learning. Effective research involves:

Identifying reliable and relevant sources of information

Evaluating the credibility and bias of sources

Synthesizing information from multiple sources

Recognizing gaps in existing knowledge

Example: A journalist verifies information from multiple credible sources before publishing an article on a controversial topic.

8. Decision-making

Effective decision making is the culmination of various critical thinking skills that allow an individual to draw logical conclusions and generalizations. It involves weighing options, considering consequences, and choosing the best course of action. Key aspects of decision-making include:

Defining clear criteria for evaluation

Gathering and analyzing relevant information

Considering short-term and long-term consequences

Managing uncertainty and risk

Balancing logic and intuition

Example: A homeowner weighs the costs, benefits, and long-term implications before deciding to invest in solar panels for their house.

7 steps to improve critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem or question

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Gather relevant information

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Analyze and evaluate data

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Consider alternative points of view

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed?

5. Draw logical conclusions

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Develop and communication solutions

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

This process of communicating and sharing ideas is key in promoting critical thinking within a team or organization. By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others.

7. Reflect and learn from the process

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

By engaging in this metacognitive reflective thinking process, you're essentially teaching critical thinking to yourself, refining your methodology with each iteration. This reflective practice is fundamental in developing a more robust and adaptable approach to problem-solving.

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was.

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Step 1: Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Step 2: Then gather information and research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Step 3: Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Step 4: Consider alternative viewpoints to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Step 5: Determine the most logical solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Step 6: Communicate your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Step 7: Reflect on the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Tools and techniques to improve critical thinking skills

As the importance of critical thinking continues to grow in academic and professional settings, numerous tools and resources have been developed to help individuals enhance their critical thinking skills. Here are some notable contributions from experts and institutions in the field:

Mind mapping for better analysis

Mind mapping is a visual technique that helps organize and structure information. It's particularly useful for synthesizing complex ideas and identifying connections between different concepts. The benefits of mind mapping include:

Enhancing creativity by encouraging non-linear thinking

Improving memory and retention of information

Facilitating brainstorming and idea generation

Providing a clear overview of complex topics

To create a mind map:

Start with a central idea or concept.

Branch out with related sub topics or ideas.

Use colors, symbols, and images to enhance visual appeal and memorability.

Draw connections between related ideas across different branches.

Mind mapping can be particularly effective in project planning , content creation, and studying complex subjects.

The Socratic Method for deeper understanding

The Socratic Method, named after the ancient Greek philosopher Socrates, involves asking probing questions to stimulate critical thinking and illuminate ideas. This technique is widely used in higher education to teach critical thinking. Key aspects of the Socratic Method include:

Asking open-ended questions that encourage deeper reflection

Challenging assumptions and preconceived notions

Exploring the implications and consequences of ideas

Fostering intellectual curiosity and continuous inquiry

The Socratic Method can be applied in various settings:

In education, to encourage students to think deeply about subject matter

In business, it is important to challenge team members to consider multiple points of view.

In personal development, to examine one's own beliefs and decisions

Example: A high school teacher might use the Socratic Method to guide students through a complex ethical dilemma, asking questions like "What principles are at stake here?" and "How might this decision affect different stakeholders?"

SWOT analysis for comprehensive evaluation

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a strategic planning tool that can be applied to critical thinking. It helps in evaluating situations from multiple angles, promoting a more thorough understanding of complex issues. The components of SWOT analysis are:

Strengths: internal positive attributes or assets

Weaknesses: internal negative attributes or limitations

Opportunities: External factors that could be beneficial

Threats: External factors that could be harmful

To conduct a SWOT analysis:

Clearly define the subject of analysis (e.g., a project, organization, or decision).

Brainstorm and list items for each category.

Analyze the interactions between different factors.

Use the analysis to inform strategy or decision-making.

Example: A startup might use SWOT analysis to evaluate its position before seeking investment, identifying its innovative technology as a strength, limited capital as a weakness, growing market demand as an opportunity, and established competitors as a threat.

Critical thinking resources

The Foundation for Critical Thinking : Based in California, this organization offers a wide range of resources, including books, articles, and workshops on critical thinking.

The National Council for Excellence in Critical Thinking : This council provides guidelines and standards for critical thinking instruction and assessment.

University of Louisville : Their Critical Thinking Initiative offers various resources and tools for developing critical thinking skills.

The New York Times Learning Network provides lesson plans and activities to help develop critical thinking skills through current events and news analysis.

Critical thinking frameworks and tools

Paul-Elder Critical Thinking Framework : Developed by Dr. Richard Paul and Dr. Linda Elder, this framework provides a comprehensive approach to developing critical thinking skills.

Bloom's Taxonomy : While not exclusively for critical thinking, this classification system is widely used in education to promote higher-order thinking skills.

The California Critical Thinking Disposition Inventory (CCTDI) : This assessment tool measures the disposition to engage in problems and make decisions using critical thinking.

The Ennis-Weir Critical Thinking Essay Test : Developed by Robert Ennis, this test assesses a person's ability to appraise an argument and to formulate a written argument.

By incorporating these tools and techniques into regular practice, individuals can significantly enhance their critical thinking capabilities, leading to more effective problem-solving, decision-making, and overall cognitive performance.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed .

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How to think effectively: Six stages of critical thinking

Credit: Elder / Paul

• Researchers propose six levels of critical thinkers: Unreflective thinkers, Challenged thinkers, Beginning thinkers, Practicing thinkers, Advanced thinkers, and Master thinkers.
• The framework comes from educational psychologists Linda Elder and Richard Paul.
• Teaching critical thinking skills is a crucial challenge in our times.

The coronavirus has not only decimated our populations, its spread has also attacked the very nature of truth and stoked inherent tensions between many different groups of people, both at local and international levels. Spawning widespread conspiracy theories and obfuscation by governments, the virus has also been a vivid demonstration of the need for teaching critical thinking skills necessary to survive in the 21st century. The stage theory of critical thinking development, devised by psychologists Linda Elder and Richard Paul , can help us gauge the sophistication of our current mental approaches and provides a roadmap to the thinking of others.

The researchers identified six predictable levels of critical thinkers, from ones lower in depth and effort to the advanced mind-masters, who are always steps ahead.

As the scientists write , moving up on this pyramid of thinking “is dependent upon a necessary level of commitment on the part of an individual to develop as a critical thinker.” Using your mind more effectively is not automatic and “is unlikely to take place “subconsciously.” In other words – you have to put in the work and keep doing it, or you’ll lose the faculty.

Here’s how the stages of intellectual development break down:

Unreflective thinker

These are people who don’t reflect about thinking and the effect it has on their lives. As such, they form opinions and make decisions based on prejudices and misconceptions while their thinking doesn’t improve.

Unreflective thinkers lack crucial skills that would allow them to parse their thought processes. They also do not apply standards like accuracy, relevance, precision, and logic in a consistent fashion.

How many such people are out there? You probably can guess based on social media comments. As Elder and Paul write , “it is perfectly possible for students to graduate from high school, or even college, and still be largely unreflective thinkers.”

Challenged thinker

This next level up thinker has awareness of the importance of thinking on their existence and knows that deficiencies in thinking can bring about major issues. As the psychologists explain, to solve a problem, you must first admit you have one.

People at this intellectual stage begin to understand that “high quality thinking requires deliberate reflective thinking about thinking”, and can acknowledge that their own mental processes might have many flaws. They might not be able to identify all the flaws, however.

A challenged thinker may have a sense that solid thinking involves navigating assumptions, inferences, and points of view, but only on an initial level. They may also be able to spot some instances of their own self-deception. The true difficulty for thinkers of this category is in not “believing that their thinking is better than it actually is, making it more difficult to recognize the problems inherent in poor thinking,” explain the researchers.

Thinkers at this level can go beyond the nascent intellectual humility and actively look to take control of their thinking across areas of their lives. They know that their own thinking can have blind spots and other problems and take steps to address those, but in a limited capacity.

Beginning thinker

Beginning thinkers place more value in reason, becoming self-aware in their thoughts. They may also be able to start looking at the concepts and biases underlying their ideas. Additionally, such thinkers develop higher internal standards of clarity, accuracy and logic, realizing that their ego plays a key role in their decisions.

Another big aspect that differentiates this stronger thinker – some ability to take criticism of their mental approach, even though they still have work to do and might lack clear enough solutions to the issues they spot.

Practicing thinker

This more experienced kind of thinker not only appreciates their own deficiencies, but has skills to deal with them. A thinker of this level will practice better thinking habits and will analyze their mental processes with regularity.

While they might be able to express their mind’s strengths and weaknesses, as a negative, practicing thinkers might still not have a systematic way of gaining insight into their thoughts and can fall prey to egocentric and self-deceptive reasoning.

How do you get to this stage? An important trait to gain, say the psychologists, is “intellectual perseverance.” This quality can provide “the impetus for developing a realistic plan for systematic practice (with a view to taking greater command of one’s thinking).”

“We must teach in such a way that students come to understand the power in knowing that whenever humans reason, they have no choice but to use certain predictable structures of thought: that thinking is inevitably driven by the questions, that we seek answers to questions for some purpose, that to answer questions, we need information, that to use information we must interpret it (i.e., by making inferences), and that our inferences, in turn, are based on assumptions, and have implications, all of which involves ideas or concepts within some point of view,” explain Elder and Paul.

One doesn’t typically get to this stage until college and beyond, estimate the scientists. This higher-level thinker would have strong habits that would allow them to analyze their thinking with insight about different areas of life. They would be fair-minded and able to spot the prejudicial aspects in the points of view of others and their own understanding.

While they’d have a good handle on the role of their ego in the idea flow, such thinkers might still not be able to grasp all the influences that affect their mentality.

Advanced thinker

The advanced thinker is at ease with self-critique and does so systematically, looking to improve. Among key traits required for this level are “intellectual insight” to develop new thought habits, “ intellectual integrity” to “recognize areas of inconsistency and contradiction in one’s life,” intellectual empathy ” to put oneself in the place of others in order to genuinely understand them, and the “ intellectual courage” to confront ideas and beliefs they don’t necessarily believe in and have negative emotions towards.

Master thinker

This is the super-thinker, the one who is totally in control of how they process information and make decisions. Such people constantly seek to improve their thought skills, and through experience “regularly raise their thinking to the level of conscious realization.”

A master thinker achieves great insights into deep mental levels, strongly committed to being fair and gaining control over their own egocentrism.

Such a high-level thinker also exhibits superior practical knowledge and insight, always re-examining their assumptions for weaknesses, logic, and biases.

And, of course, a master thinker wouldn’t get upset with being intellectually confronted and spends a considerable amount of time analyzing their own responses.

“Why is this so important? Precisely because the human mind, left to its own, pursues that which is immediately easy, that which is comfortable, and that which serves its selfish interests. At the same time, it naturally resists that which is difficult to understand, that which involves complexity, that which requires entering the thinking and predicaments of others,” write the researchers.

So how do you become a master thinker? The psychologists think most students will never get there. But a lifetime of practicing the best intellectual traits can get you to that point when “people of good sense seek out master thinkers, for they recognize and value the ability of master thinkers to think through complex issues with judgment and insight.”

The significance of critical thinking in our daily lives, especially in these confusing times, so rife with quick and often-misleading information, cannot be overstated. The decisions we make today can truly be life and death.

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Defining Critical Thinking

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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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3 Core Critical Thinking Skills Every Thinker Should Have

Critically thinking about critical thinking skills..

Posted March 13, 2020 | Reviewed by Ekua Hagan

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I recently received an email from an educator friend, asking me to briefly describe the skills necessary for critical thinking. They were happy to fill in the blanks themselves from outside reading but wanted to know what specific skills they should focus on teaching their students. I took this as a good opportunity to dedicate a post here to such discussion, in order to provide my friend and any other interested parties with an overview.

To understand critical thinking skills and how they factor into critical thinking, one first needs a definition of the latter. Critical thinking (CT) is a metacognitive process, consisting of a number of skills and dispositions, that when used through self-regulatory reflective judgment, increases the chances of producing a logical conclusion to an argument or solution to a problem (Dwyer, 2017; Dwyer, Hogan & Stewart, 2014). On the surface, this definition clarifies two issues. First, critical thinking is metacognitive—simply, it requires the individual to think about thinking; second, its main components are reflective judgment, dispositions, and skills.

Below the surface, this description requires clarification; hence the impetus for this entry—what is meant by reflective judgment, disposition towards CT, and CT skills? Reflective judgment (i.e. an individuals' understanding of the nature, limits, and certainty of knowing and how this can affect their judgments [King & Kitchener, 1994]) and disposition towards CT (i.e. an inclination, tendency or willingness to perform a given thinking skill [Dwyer, 2017; Facione, Facione & Giancarlo, 1997; Ku, 2009; Norris, 1992; Siegel, 1999; Valenzuela, Nieto & Saiz, 2011]) have both already been covered in my posts; so, consistent with the aim of this piece, let’s discuss CT skills.

CT skills allow individuals to transcend lower-order, memorization-based learning strategies to gain a more complex understanding of the information or problems they encounter (Halpern, 2014). Though debate is ongoing over the definition of CT, one list stands out as a reasonable consensus conceptualization of CT skills. In 1988, a committee of 46 experts in the field of CT gathered to discuss CT conceptualisations, resulting in the Delphi Report; within which was overwhelmingly agreement (i.e. 95% consensus) that analysis , evaluation and inference were the core skills necessary for CT (Facione, 1990). Indeed, over 30 years later, these three CT skills remain the most commonly cited.

1. Analysis

Analysis is a core CT skill used to identify and examine the structure of an argument, the propositions within an argument and the role they play (e.g. the main conclusion, the premises and reasons provided to support the conclusion, objections to the conclusion and inferential relationships among propositions), as well as the sources of the propositions (e.g. personal experience, common belief, and research).

When it comes to analysing the basis for a standpoint, the structure of the argument can be extracted for subsequent evaluation (e.g. from dialogue and text). This can be accomplished through looking for propositions that either support or refute the central claim or other reasons and objections. Through analysis, the argument’s hierarchical structure begins to appear. Notably, argument mapping can aid the visual representation of this hierarchical structure and is supported by research as having positive effects on critical thinking (Butchart et al., 2009; Dwyer, 2011; Dwyer, Hogan & Stewart, 2012; van Gelder, Bisset & Cumming, 2004).

2. Evaluation

Evaluation is a core CT skill that is used in the assessment of propositions and claims (identified through the previous analysis ) with respect to their credibility; relevance; balance, bias (and potential omissions); as well as the logical strength amongst propositions (i.e. the strength of the inferential relationships). Such assessment allows for informed judgment regarding the overall strength or weakness of an argument (Dwyer, 2017; Facione, 1990). If an argument (or its propositions) is not credible, relevant, logical, and unbiased, you should consider excluding it or discussing its weaknesses as an objection.

Evaluating the credibility of claims and arguments involves progressing beyond merely identifying the source of propositions in an argument, to actually examining the "trustworthiness" of those identified sources (e.g. personal experiences, common beliefs/opinions, expert/authority opinion and scientific evidence). This is particularly important because some sources are more credible than others. Evaluation also implies deep consideration of the relevance of claims within an argument, which is accomplished by assessing the contextual relevance of claims and premises—that is, the pertinence or applicability of one proposition to another.

With respect to balance, bias (and potential omissions), it's important to consider the "slant" of an argument—if it seems imbalanced in favour of one line of thinking, then it’s quite possible that the argument has omitted key, opposing points that should also be considered. Imbalance may also imply some level of bias in the argument—another factor that should also be assessed.

However, just because an argument is balanced does not mean that it isn’t biased. It may very well be the case that the "opposing views" presented have been "cherry-picked" because they are easily disputed (akin to building a strawman ); thus, making supporting reasons appear stronger than they may actually be—and this is just one example of how a balanced argument may, in fact, be biased. The take-home message regarding balance, bias, and potential omissions should be that, in any argument, you should construct an understanding of the author or speaker’s motivations and consider how these might influence the structure and contents of the argument.

Finally, evaluating the logical strength of an argument is accomplished through monitoring both the logical relationships amongst propositions and the claims they infer. Assessment of logical strength can actually be aided through subsequent inference, as a means of double-checking the logical strength. For example, this can be checked by asking whether or not a particular proposition can actually be inferred based on the propositions that precede it. A useful means of developing this sub-skill is through practicing syllogistic reasoning .

3. Inference

Similar to other educational concepts like synthesis (e.g., see Bloom et al., 1956; Dwyer, 2011; 2017), the final core CT skill, inference , involves the “gathering” of credible, relevant and logical evidence based on the previous analysis and evaluation, for the purpose of drawing a reasonable conclusion (Dwyer, 2017; Facione, 1990). Drawing a conclusion always implies some act of synthesis (i.e. the ability to put parts of information together to form a new whole; see Dwyer, 2011). However, inference is a unique form of synthesis in that it involves the formulation of a set of conclusions derived from a series of arguments or a body of evidence. This inference may imply accepting a conclusion pointed to by an author in light of the evidence they present, or "conjecturing an alternative," equally logical, conclusion or argument based on the available evidence (Facione, 1990). The ability to infer a conclusion in this manner can be completed through formal logic strategies, informal logic strategies (or both) in order to derive intermediate conclusions, as well as central claims.

Another important aspect of inference involves the querying of available evidence, for example, by recognising the need for additional information, gathering it and judging the plausibility of utilising such information for the purpose of drawing a conclusion. Notably, in the context of querying evidence and conjecturing alternative conclusions, inference overlaps with evaluation to a certain degree in that both skills are used to judge the relevance and acceptability of a claim or argument. Furthermore, after inferring a conclusion, the resulting argument should be re-evaluated to ensure that it is reasonable to draw the conclusion that was derived.

Overall, the application of critical thinking skills is a process—one must analyse, evaluate and then infer; and this process can be repeated to ensure that a reasonable conclusion has been drawn. In an effort to simplify the description of this process, for the past few years, I’ve used the analogy of picking apples for baking . We begin by picking apples from a tree. Consider the tree as an analogy, in its own right, for an argument, which is often hierarchically structured like a tree-diagram. By picking apples, I mean identifying propositions and the role they play (i.e. analysis). Once we pick an apple, we evaluate it—we make sure it isn’t rotten (i.e. lacks credibility, is biased) and is suitable for baking (i.e. relevant and logically strong). Finally, we infer— we gather the apples in a basket and bring them home and group them together based on some rationale for construction— maybe four for a pie, three for a crumble and another four for a tart. By the end of the process, we have baked some apple-based goods, or developed a conclusion, solution or decision through critical thinking.

Of course, there is more to critical thinking than the application of skills—a critical thinker must also have the disposition to think critically and engage reflective judgment. However, without the appropriate skills—analysis, evaluation, and inference, it is not likely that CT will be applied. For example, though one might be willing to use CT skills and engage reflective judgment, they may not know how to do so. Conversely, though one might be aware of which CT skills to use in a given context and may have the capacity to perform well when using these skills, they may not be disposed to use them (Valenzuela, Nieto & Saiz, 2011). Though the core CT skills of analysis, evaluation, and inference are not the only important aspects of CT, they are essential for its application.

Bloom, B.S. (1956). Taxonomy of educational objectives: The classification of educational goals. Handbook 1: Cognitive domain. New York: McKay.

Butchart, S., Bigelow, J., Oppy, G., Korb, K., & Gold, I. (2009). Improving critical thinking using web-based argument mapping exercises with automated feedback. Australasian Journal of Educational Technology, 25, 2, 268-291.

Dwyer, C.P. (2011). The evaluation of argument mapping as a learning tool. Doctoral Thesis. National University of Ireland, Galway.

Dwyer, C.P. (2017). Critical thinking: Conceptual perspectives and practical guidelines.Cambridge, UK: Cambridge University Press.

Dwyer, C.P., Hogan, M.J., & Stewart, I. (2012). An evaluation of argument mapping as a method of enhancing critical thinking performance in e-learning environments. Metacognition and Learning, 7, 219-244.

Dwyer, C. P., Hogan, M. J., & Stewart, I. (2014). An integrated critical thinking framework for the 21st century. Thinking Skills & Creativity, 12, 43–52.

Facione, P.A. (1990). The Delphi report: Committee on pre-college philosophy. Millbrae, CA: California Academic Press.

Facione, P.A., Facione, N.C., & Giancarlo, C.A. (1997). Setting expectations for student learning: New directions for higher education. Millbrae: California Academic Press.

Halpern, D.F. (2014). Thought & knowledge: An introduction to critical thinking (5th Ed.). UK: Psychology Press.

King, P. M., & Kitchener, K. S. (1994). Developing reflective judgment: Understanding and promoting intellectual growth and critical thinking in adolescents and adults. San Francisco: Jossey Bass.

Ku, K.Y.L. (2009). Assessing students’ critical thinking performance: Urging for measurements using multi-response format. Thinking Skills and Creativity, 4, 1, 70- 76.

Norris, S. P. (Ed.). (1992). The generalizability of critical thinking: Multiple perspectives on an educational ideal. New York: Teachers College Press.

Siegel, H. (1999). What (good) are thinking dispositions? Educational Theory, 49, 2, 207-221.

Valenzuela, J., Nieto, A.M., & Saiz, C. (2011). Critical thinking motivational scale: A contribution to the study of relationship between critical thinking and motivation. Journal of Research in Educational Psychology, 9, 2, 823-848.

van Gelder, T.J., Bissett, M., & Cumming, G. (2004). Enhancing expertise in informal reasoning. Canadian Journal of Experimental Psychology 58, 142-52.

Christopher Dwyer, Ph.D., is a lecturer at the Technological University of the Shannon in Athlone, Ireland.

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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10 Ways to Develop Your Critical Thinking Skills

Valerie David

Lifestyle and Career Expert

Many a TV and movie hero would have you believe that all the best decisions are made with a ‘gut feeling’. Unlike that onscreen police detective whose hunches solve major crimes and get him the key to the city, however, most of us would likely be jobless if we operated this way.

While intuition can be a valuable skill in the workplace , most employers would prefer you excel in critical thinking and problem solving . So, what makes someone a critical thinker, exactly? It’s the ability to look at issues objectively and effectively, without letting bias or emotions cloud your judgement.

It’s not an easy task, but critical thinking improves your communication with others, helps you solve problems in the best interests of everyone involved, and allows you to see a clearer path to success and advancement in your career . The good news is you can begin right away, so read on to learn how to develop your critical thinking skills.

1. Take Time to Evaluate Your Decision Making

The first step in developing your critical thinking skills is to set aside time to evaluate your daily choices and decisions. In the same way a coach looks at a recording of a game to identify his team’s strengths and weaknesses, use this exercise to identify your successful actions that day, as well as the scenarios that didn’t turn out as well as you hoped.

Ask yourself a series of questions about those actions. What was your motivation? Did you achieve your goals? Did you do something contrary to your own belief system? Take the extra time to really think about your answers. You might want to keep a journal of these self-evaluations to help you spot patterns in your thinking and decision making .

2. Avoid Egocentrism

Most people evaluate issues or disagreements with the default view that they themselves are correct. Being a more critical thinker requires us to contemplate the possibility that we may be wrong or are acting in our own self-interest rather than the good of others or of the company we work for.

Two prominent authors and instructors in the field of critical thinking development , Richard Paul and Linda Elder, say that feelings of irritation and resentment during the workday can actually be signs of egocentric thinking. Considering how a ‘rational’ person (think Mr Spock from Star Trek ) might have reacted to the same situation can help you understand how your own emotions or bias affected your actions.

Those same emotions can also affect your interpretation of others’ actions. Taking arguments personally and feeling attacked by someone else’s opinion can cloud your judgement. Try to view their statements as an attempt to solve a problem or improve conditions, and not a strike against your self-worth.

3. Be an Active Listener

When someone is speaking to us, we are often more focused on what we’re going to say in response than in carefully listening to everything they’re sharing. We miss important details and don’t take the time to consider or fully comprehend their point of view.

Next time you converse with someone, actively listen to their story, their argument and even their criticisms. Cataloguing all this information without immediately reacting to it helps you improve your critical thinking skills and understand your colleagues better.

Active listening also gives you the time to experience and empathise with their situation, which is helpful for facilitating teamwork and resolving conflicts at work .

4. Analyse the Information

Gathering data is only the first step in the process of becoming a critical thinker. Achieving a goal or resolving an argument requires analysing all that information. This once again means asking a lot of questions.

• What is the source of the information?
• Are there gaps in logic in someone’s argument?
• Are they using emotion rather than facts to sway your opinion?
• Is there any evidence to support their point of view or yours?

In a work environment, you have to carefully dissect each side of an issue, and then consider how any decision would affect your colleagues as well as the company’s bottom line.

5. Gather Research

Another important step in improving your critical thinking skills is to accept that you don’t know everything. Many articles have been written about common misconceptions about a whole range of subjects, so you should always take the time to verify any ‘facts’ you base your decisions or arguments on.

The trick of researching is to find reliable information. Always check the source. Is it a well-respected journal or news outlet? Is the author an educated and experienced expert? Can you verify the same information from multiple sites or authorities?

Critical thinkers also consider an author’s agenda, anything from a political affiliation to a product to sell.

6. Develop Your Curiosity

Think about the last time you conversed with someone who asked you a lot of detailed questions and made you uncomfortable. We often spend time with friends, sharing opinions without challenge, and it can be startling when someone actually calls us out on those opinions. Forced to explain our thought process, we may realise our argument wasn’t that sound after all.

If you want to develop your critical thinking, it’s time to be that questioning person. When someone shares an idea or judgement, don’t just accept it and move on to the next thing. Indulge your curiosity and ask some open-ended questions to get more details, and further explore the issue.

7. Approach Arguments with Compassion

In the age of social media discourse, which can escalate rapidly from name-calling to harassment to even death threats, a peaceful approach can be daunting. The first step is to look for the logic in an opponent’s argument. Focus on the critical thinking skills you apply to your own decisions and examine their motivations, evidence and reasoning.

Making an immediate effort to understand the opposing point of view can help keep you from becoming defensive and escalating the disagreement. The compassionate approach won’t necessarily lead to complete harmony, but an open mind allows you to examine all the information and, hopefully, find common ground.

The ability to understand others’ emotions and skilfully negotiate with them is considered a valuable skill to potential employers . Becoming a critical thinker in highly charged situations needn't be wasted on Twitter flame wars; it’s extremely useful in making a sale to a difficult client, keeping an unhappy customer on board or even convincing your boss to use your idea for a new product line instead of theirs.

8. Examine Decisions in Multiple Environments

When facing a difficult decision, everyone has heard the advice to ‘sleep on it’. This is sound advice. One of the main pillars of critical thinking is to remove emotion from the equation. If you’ve just had an argument with a colleague, you’ve been reprimanded by your boss for a mistake or even if you’ve just had an all-around bad day at work , it’s best to hold off on important decisions until you feel calmer and more rational.

Even when things are peaceful, take the time to look at a problem from multiple angles. Change your environment, mood, and who you interact with to help spark creative thinking and get you to a solution you might not have considered at the start.

9. Assign Yourself a Problem to Work On

Any skill you want to master requires practice. Applying critical thinking in your daily interactions will help you improve, but a specific task is also useful. Think of an issue in your career and spend any free moments during the day, like during your commute or on your lunch break, breaking that problem down into pieces you can analyse.

The goal during this analysis is to identify actionable elements. What can you do right now? What moves can you make over time to reach the perfect solution? How can you work around the issues that you can’t control? Continue to analyse the results after you act and adapt your strategies as you move forward.

Critical thinking and problem solving have always been useful at work, but employers will increasingly look for these skills as jobs become more complex and challenging due to ever-evolving technology and globalisation. Continue to assign yourself problems to tackle; even minor issues will help you keep your critical skills sharp.

10. Talk to a More Diverse Group of People

You can develop critical thinking skills with a lot of self-reflection, research and study, but staying locked in your own bubble can lead right back to egocentrism. Seek out people with different backgrounds, experiences and opinions to simply learn from them or to engage in some lively debate.

One of the most positive aspects of the internet is that it allows us to make these connections more easily. Aside from forums, group chats and social media, consider guesting on a podcast in your field of expertise. The more casual format can lead to some lively discussions and will force you to apply all your critical thinking skills on the fly. You can approach podcasters directly or try out services like Podcast Guests to connect you with interested hosts.

The key to improving your critical thinking skills is to constantly ask questions and seek the truth about everyone’s motives and actions, including your own. You won’t always be able to keep emotions out of an argument but practising these critical thinking strategies will help you find your way through difficult and complex situations to the best possible outcome.

Can you think of a time when these strategies helped you solve a problem at work? Do you have your own techniques for perfecting critical thinking? Let us know in the comments section below.

Scott H Young

Rasmussen College

Soft Skills

Critical Thinking Skills

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Critical thinking: what is it and how can you develop this skill.

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Founder and Head of the international IT recruitment company Lucky Hunter .

I have already raised the issue of the importance of developing emotional intelligence in previous pieces, and today I would like to talk about why critical thinking also matters for employees—especially top managers of companies.

First of all, let's define what critical thinking is. In general, it is the ability to objectively analyze events, incoming information and arguments; approach an issue from different sides; and form conclusions based on the analysis. Developing critical thinking is relevant not only for work but also for life—today we're inundated with huge amounts of information every day, and in order to be able to analyze this information and determine our position based on balanced facts, it is important to look at situations critically.

Critical thinking allows you to always soberly assess the situations taking place in your work, give an objective assessment, including your own actions and the actions of others, effectively negotiate and find the best way out of ambiguous situations. That is why large companies, when hiring employees, pay close attention to the soft skills of a candidate, especially if they are applying for top positions.

So, how can you develop critical thinking?

Practice analyzing.

Turn the events happening around you into facts. Learn to separate them from emotions. Emotions often prevent us from thinking critically, because they reduce everything to the emotional component, which cannot be relied on. Study different points of view on a specific topic. Read more, broaden your horizons and work with information—the more you “dissect” any information material, the more chances you have to get to the bottom of it.

Pay attention to self-criticism.

There should always be a certain amount of healthy self-criticism in your actions and behavior. The keyword here is healthy because it is important to maintain balance and not slip into self-flagellation. Learn to adequately evaluate yourself and your actions, and determine your strengths and growth areas. I work in recruiting, so I will give an example from my practice: In the work of a recruiter, self-criticism is vital for an objective assessment of a candidate, because, in order to evaluate others, you must first be able to objectively evaluate yourself.

Build productive communication.

If you conduct a dialogue calmly and kindly, without insults and rudeness, truly listening and hearing the interlocutor, you thereby increase the chances of getting some useful insight into the process of interaction. It can give you the opportunity to look at the situation from a new angle and come to a conclusion that you would not have come to otherwise. Therefore, the ability to conduct effective, productive communication also affects the development of critical thinking.

Develop your forecasting skills.

This point is quite closely related to the first one. Analyze information and build forecasts based on the analysis, think over the likely development of events and try to answer for yourself why it will be exactly like this. Such forecasting, again, allows you to study a specific situation from different sides, get certain insights into the process and come to an objective conclusion.

Today, it's crucial for employees and managers to develop the skill of thinking critically—all you need to do is start. The result could have a positive impact on all fields of your life, both personal and professional, because a high level of critical thinking has a good effect on communication (including business). It allows you to form objective conclusions and cut off the excess of information garbage, focusing on facts and analyzing them.

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Top tips to develop critical-thinking skills

by Laura Varley

Critical thinking is a lifelong skill that, when cultivated with care, can give you a professional edge.

Critical thinking is the ability to question, analyse, interpret and evaluate information you receive. It is vital skill for every aspect of your life, particularly work.

It may take a bit of extra effort to build up your critical thinking skills, but it is well worth it, as when applied to a working context professionals often find they have an increased ability to view complex scenarios from multiple points of view, enabling effective decision making. 

So, if you want to improve your critical thinking to stay sharp at work, the following list is a great place to start your upskilling journey. 

Know your source

In today’s landscape, with the proliferation of technologies that can very easily skew reality, it isn’t always easy to separate the real from the fake. Some imagery or information that comes through will be so obviously falsified that you won’t have to give it a second thought, but regardless of the quality, anything that you use as the basis for your own work should be closely analysed. 

When you receive information of any kind, in a workplace context, even if it is from an internal source, do your due diligence. Locate the original source, confirm their credibility, ask yourself who benefits from the sharing of this information and ascertain if there are any potential biases.

Brainstorm scenarios

When you are under pressure to solve a time-sensitive issue it can be tempting to run with the first idea that comes into your head. 

You might worry that sitting at your desk appearing to daydream or going outside to gather your thoughts can make it seem as though you are not being productive, however, brainstorming is a proven method in problem-solving. 

Start by isolating the issue you are having and identify the outcome you wish to see. Now, by running through the possibilities in your mind, hypothesise the multiple different ways you can get from point A to point B, with minimal disruption.  

If you believe your team has valuable insights to offer, schedule a brainstorming session where you clearly explain your dilemma and open the floor to alternative points of view. The more diverse and skilled your team is the better, as they can offer a unique perspective that you may not have reached on your own. 

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At the end of the day, we are who we are. That is to say, we are a reflection of the societies in which we were reared and while we are all capable of individual thought, we are often subject to internal bias, some of which we might not even be fully aware of. 

A key aspect of developing strong critical thinking skills is the ability to recognise your own biases and to acknowledge their influence in your decision-making process. By asking yourself questions and ensuring that your judgments are coming from confirmed facts, rather than opinions or feelings, you can base your choices on fundamentally truthful information. 

This is also an important step when brainstorming with a group, as group mentality or homogenous groups can sway decision making, due to a lack of diversity or outside perspectives. Listen to others and have your say too, but don’t underestimate the power of deductive reasoning. 

Eliminate barriers

Learning a new skill, particularly one that you plan to use professionally and personally, will come with challenges, for example the aforementioned internal bias issue. But by identifying potential barriers you can keep moving forward as you overcome each one. 

Another such issue is the risk of over-analysing in an effort to think critically and ultimately failing to reach a conclusion. Critical thinking is a discipline, therefore it takes a degree of discipline to master. By learning the difference between critical thinking and overthinking you can identify slips in your thought process and get back on track. 

It is also worth noting that, despite the point of critical thinking being a vehicle to dissect and understand information, when used in your personal life and even at points in the workforce, not everything has to be subject to deep analysis. 

For instance, light-hearted conversations with coworkers and other social interactions can be just that. Light and easy. It’s important that you retain a sense of balance between transparency and scepticism. 

So there you have it, some tips to start you off on your critical thinking upskilling journey. Off you go and don’t overthink it. 

Find out how emerging tech trends are transforming tomorrow with our new podcast, Future Human: The Series. Listen now on Spotify , on Apple or wherever you get your podcasts.

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Laura Varley is a Careers reporter at Silicon Republic. She has a background in technology PR and journalism and is borderline obsessed with film and television, the theatre, Marvel and Mayo GAA. She is currently trying to learn how to knit.

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Critical thinking definition

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

• Developing technical and problem-solving skills
• Engaging in more active listening
• Actively questioning their assumptions and beliefs
• Seeking out more diversity of thought
• Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

• What information should be included?
• Which information resources should the author look to?
• What degree of technical knowledge should the report assume its audience has?
• What is the most effective way to show information?
• How should the report be organized?
• How should it be designed?
• What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

Are there any services that can help me use more critical thinking?

We understand that it's difficult to learn how to use critical thinking more effectively in just one article, but our service is here to help.

We are a team specializing in writing essays and other assignments for college students and all other types of customers who need a helping hand in its making. We cover a great range of topics, offer perfect quality work, always deliver on time and aim to leave our customers completely satisfied with what they ordered.

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With lots of experience on the market, professionally degreed essay writers , online 24/7 customer support and incredibly low prices, you won't find a service offering a better deal than ours.

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How to embed critical thinking from course design to assessment

Critical thinking is an essential, human skill. This practical advice aims to help university educators nurture and enhance students’ ability to analyse and evaluate information at all stages of teaching

M. C. Zhang

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Critical thinking transcends academic boundaries. In an era of global challenges and information overload, the ability to sift through data, question assumptions, generate innovative solutions and navigate the complexities of the 21st century with agility and discernment is paramount. 

Educators must embrace and model critical thinking , crafting learning experiences that challenge students to question, analyse and reflect. Students, for their part, should embrace the challenge of critical engagement, recognising its value not just for academic success but as a lifelong skill. The wider community – including employers, policymakers and families – must also recognise and support the cultivation of critical thinking as essential for the well-being of society.

• Metacognition in education: how to get students thinking about their thinking
• ‘Well…what do you think?’ Responding to challenging questions in the moment
• View: Is critical thinking the answer to generative AI?

Today’s students are preparing for the workforce as well as for their roles as citizens in a complex, interconnected world. Critical thinking serves as the cornerstone of academic enquiry towards building a more just, creative and sustainable world.

Cultivating a culture of critical thinking

Creating a culture that values and nurtures critical thinking requires diligence, creativity and a willingness to adapt. This culture extends beyond the classroom, permeating every aspect of the educational experience, from the design of curricula to the ways in which institutions engage with their communities . It is about creating spaces where questions are encouraged, where failure is seen as a stepping stone to understanding , and where diversity of thought is celebrated. 

Each of the strategies mentioned can be expanded into several prompts, focusing on implementation, challenges, case studies and assessments.

Encourage inquiry-based learning

Inquiry-based learning (IBL) is an active, student-centred educational approach where students develop questions, investigate deeply and construct their own understanding. As an assistant professor at Macau University of Science and Technology (MUST), I use these methods and tools to ensure a hands-on, minds-on approach to learning that is crucial for developing critical thinking and problem-solving skills.

• Use a theoretical framework: delve into the pedagogical theories and the work of education theorists like John Dewey, that underpin IBL, exploring key educational theorists and studies.
• Implement IBL across disciplines: f or example, in a literature class, students might be asked to develop their own interpretations of a text, then research literary criticisms to compare and refine their perspectives. In a science setting, it can be applied through project-based lab work where students formulate hypotheses about ecological phenomena and design experiments to test their theories.
• Tools and resources: t o successfully implement IBL, educators might use digital tools such as Socrative to collect and analyse student questions in real time. Platforms like Padlet provide collaborative spaces for students to brainstorm and share ideas.

Use problem-based learning

Problem-based learning (PBL) is also a student-centred approach that puts students in groups to solve an open-ended problem, and in turn motivates their learning, according to Cornell University’s Center for Teaching Innovation. 

• Design PBL scenarios: t o boost students’ investment in their learning, educators can choose a problem that aligns with students’ interests and career aspirations.
• Assess PBL outcomes: discuss methods for assessing the outcomes of PBL, including rubrics and self-assessment tools.  Setting incremental deadlines and checkpoints helps keep students focused and on track, and helps the teacher manage the scope of the project.

Incorporate case studies

Working on case studies in my management courses at MUST enables students to apply theoretical knowledge in their analysis of real-world business scenarios.

• Source and create case studies: f or instance, dissecting a company that is facing a market downturn provokes critical questions such as how to pivot strategies and manage resources effectively, compelling students to think like decision-makers. Consider using contemporary cases from business journals to ensure students deal with up-to-date content.
• Explore discussion techniques: the  think-pair-share technique prompts students to first consider the case individually, then discuss their thoughts in pairs, and finally share their insights with the class. This ensures that everyone is actively engaged and benefits from collective intelligence.
• Use cross-disciplinary applications : Highlight how case studies can be used across different subjects.

Promote reflective practice

Gibbs’ reflective cycle and Schön’s reflection-in-action are just two models that teachers can use to encourage their students’ reflective practice. Others include digital journals and blogs where students document and share their reflective processes.  These platforms serve as a dynamic archive of their growth and an avenue to develop a professional online presence. In giving feedback on reflections, specific and actionable comments can guide improvement. For example, rather than simply praising a good entry, I would suggest ways to connect theoretical concepts with personal experiences more deeply.

Develop assessment methods that encourage critical thinking

Assessment forms such as peer assessments, portfolios and open-book exams have a role in supporting critical thinking.  Portfolios allow students to continuously collect and curate their work, which prompts ongoing self-reflection and improvement in understanding management concepts.

Be sure to  set clear criteria for evaluation when using peer assessment to avoid subjective judgements and encourage constructive feedback. Discuss the importance of feedback loops in the assessment process to enhance critical thinking.

Be thoughtful about how you integrate technology

• Review specific educational technologies designed to enhance critical thinking. Select applications that stimulate analysis and strategic decision-making. For instance, using interactive simulations such as The Business Strategy Game enables students to apply management theories in a risk-free environment.
• Discuss the role of digital literacy in critical thinking and consider how to foster it among students. T each students how to discern credible sources online, which is a vital skill for any manager in the age of information overload.
• Balance technology and tradition.  Case studies in management, for example, can be enriched with data analytics tools for more profound insights, yet the mistake many make is allowing these tools to overshadow the fundamental skills of critical thinking and qualitative analysis.

Model critical thinking

• Educators can think about how they can improve their own critical thinking skills, whether through peer observation, reading the latest research or as part of professional development . Teachers sharing their thought processes with students can also be seen as a teaching tool.
• Highlight the ethical dimension of critical thinking in discussion, analysis and decision-making.
• Ask questions that stimulate students’ deeper thinking and exploration. Ensure that the classroom is a safe space where students feel comfortable asking challenging questions and can follow their curiosity and wonder, which underpins the questioning mindset. 

In sum, critical thinking touches on the essence of what it means to be an informed, engaged and responsible member of society. By committing to the strategies outlined and embracing the collective responsibility for nurturing critical thinkers, educational institutions can play a pivotal role in helping students face challenges with resilience, creativity and commitment to ethical principles. 

M. C. Zhang is an assistant professor at the School of Liberal Arts at Macau University of Science and Technology.

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Critical and Creative Thinking: An Essential Skill for Every Student

Friday 9th august 2024.

One of the most valuable skills in life is the ability to think independently, clearly, and rationally when analysing a problem and making logical connections between ideas. Creative and critical thinking are key abilities for students, helping them understand, apply and question information. Critical and creative thinking skills are among the most valuable skills a person can have.

The sooner we begin teaching young people skills to think about relationships, work, and culture, the better prepared they will be to navigate life’s challenges. In a world filled with ups, downs, and misinformation, cultivating critical and creative thinking capability empowers young individuals to make wise decisions and solve problems effectively.

What is creative thinking?

Creative thinking is the ability to generate valuable and original ideas, possibilities and actions to solve a problem. Creative thinkers use their imagination to innovate not only a large number of ideas but also a variety and range of them. They experiment, consider ideas from multiple perspectives, and test different solutions. These kinds of thinkers will step out of their comfort zone and take risks to try their original ideas.

What is critical thinking?

Critical thinking is often confused with intelligence, but they are different. While everyone is born with different kinds of intelligence, critical thinking is a skill that can be taught and practised. Critical thinking involves cognitive skills that help us think logically toward goals, and a mindset to use those skills effectively. Critical thinkers are open-minded, seeking evidence for their beliefs and spotting flawed arguments. They also work to overcome biases like hindsight or confirmation bias.

Creative thinking vs critical thinking

The main difference between critical and creative thinking is where they place their emphasis: critical thinking is about examining existing ideas and concepts, and creative thinking is more focused on generating new ones. While distinct processes, the two work in a complementary fashion, allowing students to identify problems or holes, and also craft innovative solutions. Being able to think both critically and creatively improves the ability to navigate complex situations and make meaningful decisions.

What are the characteristics of critical and creative thinking?

The benefits of developing critical and creative thinking skills are varied, and can play a positive role in all areas of life. To be a good critical and creative thinker, students should practise several key skills:

• Curiosity: Every great action or discovery begins with curiosity and a drive to explore, question and seek understanding of the world. Curiosity fuels learning and encourages deeper engagement with topics. Curious students also engage in lateral thinking and examining ideas from all angles.
• Brainstorming: Developing ideas and solutions with an innovative mind significantly influences how students tackle challenges presented to them. Part of this process may involve mind mapping and making connections between topics, as well as problem solving and finding effective solutions.
• Decision Making: A key skill is being able to critically consider different courses of action, understand consequences, and choose an effective solution. This may include an element of risk taking, with students needing to step out of their comfort zone or risk uncertainty, which can foster personal growth, resilience and innovation.
• Reflection: A critical thinking technique that allows students to consider their actions and behaviours, and whether they were effective or correct. This involves making inferences based on evidence, and closely evaluating the quality of decisions and solutions. It also often leads to more creative ideas in response.

How to develop critical and creative thinking skills in students

To enhance your critical thinking and creative thinking together, students must immerse themselves in subject-specific environments rich in content. Each subject requires a unique approach to critical thinking, so this immersion helps develop tailored abilities for each area of study.

During this process, it’s important to maintain objectivity in decision-making. Utilise foresight to pause and carefully consider the implications of your decisions. Taking time for students to reflect on the learning experience and creating an environment for students to feel comfortable to ask questions also helps develop these skills. Teachers will use various strategies for developing critical and creative thinking to support students in acquiring and applying these skills.

Join us at St Francis Xavier College

At St Francis Xavier College, we strive for our students to use critical and creative thinking techniques in their studies. We want to prepare them not only for the classroom but also how to be successful in their future careers and overall life. Check out our other news articles for subject ideas and study tips, and get in touch to learn more.

Acknowledgements

St Francis Xavier College acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First People and Traditional Custodians. We are proud and fortunate to live and serve on the land of the Bunurong people. We recognise their intelligence, care and stewardship of this land for many generations. We pay respect to their elders, past, present and emerging. We commit ourselves to moving forward in a spirit of reconciliation.

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5 EQ Skills to Stay Competitive in an AI World

Emotional intelligence (eq) is your secret weapon against the machines. here's how you can hone it..

Artificial Intelligence (AI) is reshaping industries and redefining job roles at an unprecedented pace. As it advances, how do you stay relevant and competitive in your career?

The answer lies in a uniquely human trait: emotional intelligence (EQ). This powerful skill set has become more valuable in the AI era, and it offers a distinct advantage machines can't replicate.

Thanks for reading Aric’s Substack! Subscribe for free to receive new posts and support my work.

The Rise of AI in the Workplace

AI is no longer a futuristic concept – it's here, and it's transforming the way we work. From automating routine tasks to providing data-driven insights, AI is making its presence felt across various sectors.

As this Harvard Business Review article points out, AI's capabilities extend beyond simple automation. It's now tackling complex "thinking" roles, from medical diagnoses to financial analysis.

You're likely already interacting with AI in your daily work, whether it's through chatbots, data analysis tools, or AI-powered software. This integration is only expected to accelerate, with the combined market for emotion detection and conversational AI projected to exceed $55 billion by 2026 .

As AI takes over more analytical and routine tasks, the skills that set you apart are changing. The World Economic Forum ranks emotional intelligence as one of the top skills needed for success at work.

But EQ Isn’t a Single Skill.

It’s actually an umbrella term for multiple skills that you’ll need to stay competitive. EQ, at its core, is your ability to recognize, understand, and manage your own emotions, as well as those of others. To truly master it, you’ll need to master these five key components:

Self-awareness

Adaptability/Flexibility

Empathy/Social Skills

Critical Thinking/Decision-Making

Creativity/Innovation

For the remainder of the article, we’ll study the value of each one. We’ll do this by first showing AI in action and then examining how your own EQ can take that action and make it special. Let’s begin!

1. Self-Awareness

“Yesterday I was clever, so I wanted to change the world. Today I’m wise, so I am changing myself.” — Rumi

With AI, knowing your strengths, weaknesses, and emotional patterns is more crucial than ever. Self-awareness isn't about understanding yourself. It’s about using that understanding to make AI more effective.

Imagine you’re using an AI tool to analyze customer feedback. The AI flags slow service as a major issue. Instead of speeding things up, your self-awareness might ask, “What’s causing these delays, and how can we address them better?”

Maybe you realize your tendency to micromanage is slowing the team down. By recognizing this, you can delegate more efficiently, making AI’s recommendations more impactful.

Or consider an AI-driven project management tool that identifies overdue tasks. It suggests redistributing work, but your self-awareness digs deeper. You ask, “What habits are causing these delays, and how can I change them?”

You might find that breaking down overwhelming tasks helps you avoid procrastination. Now, you’re not following AI’s lead—you’re enhancing its insights with your self-knowledge.

In both cases, AI gives you the raw data, but self-awareness refines it. Instead of taking AI’s suggestions, you improve them based on your insights.

In a 2017 TED Talk, organizational psychologist Tasha Eurich stresses asking “What?” instead of “Why?” For example, rather than asking, “Why isn’t this AI solving my problems?” ask, “What can I ask of it to get a result that’s more befitting the problem?” This simple shift helps you make magic with AI.

By focusing on “What?” instead of “Why?”, you make AI work better for you, aligning it with your strengths and goals. It becomes a partner, not a replacement.

2. Adaptability and Flexibility

The rapid pace of AI integration means adaptability isn’t "nice to have" — it’s essential. Pivot. Learn new technologies. Adjust your working style as AI reshapes your industry.

Take customer service, for example. You might start collaborating with AI chatbots. Your role could shift from handling routine inquiries to managing complex situations that call for human empathy and judgment.

Adapting to this change keeps you valuable in an AI-augmented workplace. If you can embrace these shifts, you’ll be ahead of the curve.

Mindfulness practitioner Shamash Alidina argues that our ability to adapt depends on our expectations. If you expect life to follow a smooth, linear path, frustration is inevitable. But if you view life as an unpredictable roller coaster, "blindsides" are less likely to happen.

Alidina’s key tip?

Lower your expectations a notch. By easing up on the need for perfection, you become more flexible.

Adaptability isn’t about making huge leaps. It’s about taking small, manageable steps. Whether starting a new habit or dealing with a setback, the real power lies in these tiny, consistent actions that build resilience over time.

Applying Alidina’s principles to AI means adjusting your expectations about how AI integrates into your work. Many imagine AI as a seamless, all-knowing tool that instantly solves problems. But the reality is more complex. AI comes with its own learning curve, limitations, and need for human oversight.

To benefit, lower expectations that it will always deliver perfect results. Approach AI as a tool requiring ongoing iteration and experimentation.

Start small: use AI in simple, low-stakes tasks. This builds familiarity and confidence. As you refine its use and adapt to its capabilities, integrating AI into more significant areas becomes easier.

Being flexible and open to bumps in the road is key. Adaptability helps you address challenges like unexpected AI behavior or workflow adjustments. You’ll maximize AI’s advantages by staying adaptable, keeping expectations in check, and taking small, deliberate steps.

You don’t expect people to be perfect. Don’t expect it from AI either. If you’re working with AI on a project and get a result with questionable statistics or data, check its work. Keep what you can, but use your intuition and knowledge to improve the result. This saves you starting from scratch, and it proves your ongoing value to the project.

3. Empathy and Social Skills

AI can analyze data and predict trends, but it can’t empathize or build genuine human connections. Your ability to understand and relate to others’ emotions gives you an edge in leadership, teamwork, and customer relations.

Forbes reports that 90% of U.S. workers believe empathetic leadership enhances job satisfaction. As a leader or team member, your empathy and social skills can create a positive work environment that AI can't replicate.

Use AI-generated insights as a starting point. If AI identifies customer preferences, apply your emotional intelligence to create meaningful, personalized interactions. This human touch becomes valuable as AI handles more routine communications.

Now, think about a customer service scenario where AI chatbots handle initial inquiries. The AI might recognize a pattern of customer complaints about delayed orders. However, it’s your empathy that takes this further.

Instead of processing these complaints, you could reach out. Personally acknowledge their frustration and offer a tailored solution. Your human touch turns a standard AI interaction into a memorable customer experience.

In team settings, AI might flag a dip in productivity based on data trends. But your social skills allow you to see that a team member is struggling due to personal stress or lack of motivation. By addressing these underlying issues with empathy, you’re able to boost morale and performance—something AI tools alone wouldn’t achieve.

When using AI in hiring, the system might shortlist candidates based on qualifications and experience. Yet, your empathy and social skills help you identify candidates who not only fit the technical requirements but also align with the company’s culture and values. You can pick up on subtleties during interviews—like how a candidate handles pressure or relates to others—that AI might miss.

In training and development, AI might suggest learning paths based on performance metrics. But it’s your understanding of each employee’s unique needs that enhances these suggestions.

If you know an employee who prefers hands-on learning, you could supplement AI-driven recommendations with practical workshops or mentoring. This personalized approach fosters a more supportive learning environment.

By integrating your empathy and social skills with AI insights, you’re not following AI’s lead—you’re refining and enhancing its outputs. This synergy between humans and machines leads to richer, more meaningful interactions and outcomes. It also ensures that AI serves as a tool for greater human connection, not a replacement for it.

4. Critical Thinking and Decision-Making

AI excels at processing data and identifying patterns. But your emotional intelligence is crucial for interpreting this information in context and making nuanced decisions. Your ability to consider emotional factors, ethical implications, and long-term consequences sets you apart from AI.

When reviewing AI-generated reports, use your critical thinking skills to evaluate the information. Don’t accept the data at face value. Consider the human impact of decisions, potential unintended consequences, and ethical considerations that AI might overlook.

If an AI suggests a cost-cutting measure, investigate broader effects. Could this decision harm employee morale or customer satisfaction? Your ability to weigh these factors ensures a more balanced approach.

Critical thinking isn’t "good thinking." It’s goal-directed thinking that solves problems and makes informed decisions.

It’s essential in everything from daily choices to evaluating complex data. In a world flooded with information, these skills help you navigate who and what to trust.

Applying critical thinking to AI means questioning AI outputs. Instead of trusting AI, ask about the data source, algorithms used, and whether the conclusions are valid. If an AI recommends a hiring decision, consider possible bias or how comprehensive the data is that went into the recommendation.

In the workplace, critical thinking helps you recognize AI’s limitations. AI might show a correlation in data, but your critical eye distinguishes it from causation. This ensures that AI's predictions apply to the situation at hand.

By evaluating AI’s role and outputs, you make better, more informed decisions. You ensure that AI serves you rather than leading you astray.

Just as critical thinking helps you navigate life's complexities, it ensures that AI enhances your decision-making rather than replacing your judgment.

5. Creativity and Innovation

AI can analyze trends and generate ideas based on data, but true innovation requires human creativity. Your ability to understand human needs, empathize with users, and think outside the box is what drives groundbreaking innovations.

Use AI tools to gather data, identify trends, and generate initial ideas. Then, apply your creativity to refine these ideas, considering how they'll resonate with people. This blend of AI insights and human creativity can lead to innovative solutions.

Thinking outside the box isn’t easy. It requires stepping out of your comfort zone and embracing new, sometimes uncomfortable, ideas. But in a world where everyone has access to the same information, creative thinking is essential for true innovation.

Embrace divergent thinking by introducing ideas that might seem irrelevant or absurd at first. It’s not about finding the “right” answer but exploring multiple possibilities. This kind of thinking pushes boundaries and leads to creative breakthroughs.

Consider using AI in agriculture not to predict crop yields but to manage resources like water and fertilizer in real time. By integrating drones and sensors, AI could make precise adjustments on the fly, revolutionizing sustainable farming.

In the film industry, AI could generate many screenplay variations from a few seed ideas. This collaboration with AI offers writers new directions they wouldn’t have considered, breaking creative barriers.

Or, apply AI in music therapy. AI could analyze a patient’s response to different musical patterns and customize sessions that adapt in real time to the patient’s mood. This is thinking outside the box by integrating AI into a personal and emotional field.

Even in ethics, rethinking AI’s role can lead to innovation. Instead of mitigating biases, use AI to identify and challenge biases in human decision-making. AI in hiring practices could highlight where human biases are creeping in, forcing companies to rethink their criteria and values.

These examples show how your creativity and innovation can push AI beyond its current boundaries. By combining AI with human ingenuity, you unlock new possibilities that AI alone could never achieve.

Developing Emotional Intelligence in an AI World

Enhancing your emotional intelligence isn't about competing with AI – it's about complementing it. Here are some strategies to boost your EQ:

Practice Self-Reflection : Set aside 10 minutes each day to journal about your emotions and reactions to daily events. Identify patterns in your behavior and think about how you could respond in the future.

Seek Feedback : Ask a trusted colleague or mentor to give you specific examples of how you handle stress or conflict. Schedule a regular check-in with them to discuss your progress.

Develop Active Listening Skills : During conversations, challenge yourself to summarize what the other person has said before you respond. Practice this with friends or family members to make it a habit.

Practice Empathy : Choose one person each week—whether at work or in your personal life—and try to imagine their perspective on a situation. Write down how you think they might feel and compare it with your own feelings.

Manage Stress : Incorporate short mindfulness or deep-breathing exercises into your daily routine. Try a quick meditation app during lunch breaks to help manage workplace stress.

Continuously Learn : Read one article or book chapter per week on something you didn’t know. Sign up for newsletters, go to blogs, listen to podcasts/audiobooks, or visit your local library.

Improving your EQ is an ongoing process. Be patient with yourself and commit to continuous growth. Each small step adds up to significant progress over time.

Emotional Superpowers

“AI+EQ is the new equation for success.” - Inc. magazine

In the AI workplace, emotional intelligence is your superpower. While AI can process data at lightning speeds and perform complex calculations, it can't replace the nuanced understanding of human emotions and social dynamics you bring to the table.

Developing self-awareness, adaptability, empathy, critical thinking, and creativity, will help you keep pace and carve out a unique and valuable role for yourself. Remember, it’s not You vs. AI, it’s You and AI.

Keep honing your EQ alongside your technical knowledge. This powerful combination will help you stay ahead in your career. It’ll also contribute to creating more humane, effective, and innovative workplaces.

Emotional intelligence is your edge — sharpen it, and you'll thrive in the workplace of tomorrow.

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