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What Is a Business Plan?
Understanding business plans, how to write a business plan, common elements of a business plan, the bottom line, business plan: what it is, what's included, and how to write one.
Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.
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A business plan is a document that outlines a company's goals and the strategies to achieve them. It's valuable for both startups and established companies. For startups, a well-crafted business plan is crucial for attracting potential lenders and investors. Established businesses use business plans to stay on track and aligned with their growth objectives. This article will explain the key components of an effective business plan and guidance on how to write one.
Key Takeaways
- A business plan is a document detailing a company's business activities and strategies for achieving its goals.
- Startup companies use business plans to launch their venture and to attract outside investors.
- For established companies, a business plan helps keep the executive team focused on short- and long-term objectives.
- There's no single required format for a business plan, but certain key elements are essential for most companies.
Investopedia / Ryan Oakley
Any new business should have a business plan in place before beginning operations. Banks and venture capital firms often want to see a business plan before considering making a loan or providing capital to new businesses.
Even if a company doesn't need additional funding, having a business plan helps it stay focused on its goals. Research from the University of Oregon shows that businesses with a plan are significantly more likely to secure funding than those without one. Moreover, companies with a business plan grow 30% faster than those that don't plan. According to a Harvard Business Review article, entrepreneurs who write formal plans are 16% more likely to achieve viability than those who don't.
A business plan should ideally be reviewed and updated periodically to reflect achieved goals or changes in direction. An established business moving in a new direction might even create an entirely new plan.
There are numerous benefits to creating (and sticking to) a well-conceived business plan. It allows for careful consideration of ideas before significant investment, highlights potential obstacles to success, and provides a tool for seeking objective feedback from trusted outsiders. A business plan may also help ensure that a company’s executive team remains aligned on strategic action items and priorities.
While business plans vary widely, even among competitors in the same industry, they often share basic elements detailed below.
A well-crafted business plan is essential for attracting investors and guiding a company's strategic growth. It should address market needs and investor requirements and provide clear financial projections.
While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.
Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.
The length of a business plan can vary greatly from business to business. Regardless, gathering the basic information into a 15- to 25-page document is best. Any additional crucial elements, such as patent applications, can be referenced in the main document and included as appendices.
Common elements in many business plans include:
- Executive summary : This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
- Products and services : Describe the products and services the company offers or plans to introduce. Include details on pricing, product lifespan, and unique consumer benefits. Mention production and manufacturing processes, relevant patents , proprietary technology , and research and development (R&D) information.
- Market analysis : Explain the current state of the industry and the competition. Detail where the company fits in, the types of customers it plans to target, and how it plans to capture market share from competitors.
- Marketing strategy : Outline the company's plans to attract and retain customers, including anticipated advertising and marketing campaigns. Describe the distribution channels that will be used to deliver products or services to consumers.
- Financial plans and projections : Established businesses should include financial statements, balance sheets, and other relevant financial information. New businesses should provide financial targets and estimates for the first few years. This section may also include any funding requests.
Investors want to see a clear exit strategy, expected returns, and a timeline for cashing out. It's likely a good idea to provide five-year profitability forecasts and realistic financial estimates.
2 Types of Business Plans
Business plans can vary in format, often categorized into traditional and lean startup plans. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.
- Traditional business plans : These are detailed and lengthy, requiring more effort to create but offering comprehensive information that can be persuasive to potential investors.
- Lean startup business plans : These are concise, sometimes just one page, and focus on key elements. While they save time, companies should be ready to provide additional details if requested by investors or lenders.
Why Do Business Plans Fail?
A business plan isn't a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections. Markets and the economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All this calls for building flexibility into your plan, so you can pivot to a new course if needed.
How Often Should a Business Plan Be Updated?
How frequently a business plan needs to be revised will depend on its nature. Updating your business plan is crucial due to changes in external factors (market trends, competition, and regulations) and internal developments (like employee growth and new products). While a well-established business might want to review its plan once a year and make changes if necessary, a new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.
What Does a Lean Startup Business Plan Include?
The lean startup business plan is ideal for quickly explaining a business, especially for new companies that don't have much information yet. Key sections may include a value proposition , major activities and advantages, resources (staff, intellectual property, and capital), partnerships, customer segments, and revenue sources.
A well-crafted business plan is crucial for any company, whether it's a startup looking for investment or an established business wanting to stay on course. It outlines goals and strategies, boosting a company's chances of securing funding and achieving growth.
As your business and the market change, update your business plan regularly. This keeps it relevant and aligned with your current goals and conditions. Think of your business plan as a living document that evolves with your company, not something carved in stone.
University of Oregon Department of Economics. " Evaluation of the Effectiveness of Business Planning Using Palo Alto's Business Plan Pro ." Eason Ding & Tim Hursey.
Bplans. " Do You Need a Business Plan? Scientific Research Says Yes ."
Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."
Harvard Business Review. " How to Write a Winning Business Plan ."
U.S. Small Business Administration. " Write Your Business Plan ."
SCORE. " When and Why Should You Review Your Business Plan? "
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How To Write A Business Plan: A Comprehensive Guide
The Startups Team
How To Write A Business Plan: A Comprehensive Guide
A comprehensive, step-by-step guide - complete with real examples - on writing business plans with just the right amount of panache to catch an investor's attention and serve as a guiding star for your business.
Introduction to Business Plans
So you've got a killer startup idea. Now you need to write a business plan that is equally killer.
You fire up your computer, open a Google doc, and stare at the blank page for several minutes before it suddenly dawns on you that, Hm…maybe I have no idea how to write a business plan from scratch after all.
Don't let it get you down. After all, why would you know anything about business planning? For that very reason we have 4 amazing business plan samples to share with you as inspiration.
For most founders, writing a business plan feels like the startup equivalent of homework. It's the thing you know you have to do, but nobody actually wants to do.
Here's the good news: writing a business plan doesn't have to be this daunting, cumbersome chore.
Once you understand the fundamental questions that your business plan should answer for your readers and how to position everything in a way that compels your them to take action, writing a business plan becomes way more approachable.
Before you set fingers to the keyboard to turn your business idea into written documentation of your organizational structure and business goals, we're going to walk you through the most important things to keep in mind (like company description, financials, and market analysis, etc.) and to help you tackle the writing process confidently — with plenty of real life business plan examples along the way to get you writing a business plan to be proud of!
Keep It Short and Simple.
There's this old-school idea that business plans need to be ultra-dense, complex documents the size of a doorstop because that's how you convey how serious you are about your company.
Not so much.
Complexity and length for complexity and length's sake is almost never a good idea, especially when it comes to writing a business plan. There are a couple of reasons for this.
1. Investors Are Short On Time
If your chief goal is using your business plan to secure funding, then it means you intend on getting it in front of an investor. And if there's one thing investors are, it's busy. So keep this in mind throughout writing a business plan.
Investors wade through hundreds of business plans a year. There's no version of you presenting an 80-page business plan to an investor and they enthusiastically dive in and take hours out of their day to pour over the thing front to back.
Instead, they're looking for you to get your point across as quickly and clearly as possible so they can skim your business plan and get to the most salient parts to determine whether or not they think your opportunity is worth pursuing (or at the very least initiating further discussions).
You should be able to refine all of the key value points that investors look for to 15-20 pages (not including appendices where you will detail your financials). If you find yourself writing beyond that, then it's probably a case of either over explaining, repeating information, or including irrelevant details in your business plan (you don't need to devote 10 pages to how you're going to set up your website, for example).
Bottom line: always be on the lookout for opportunities to “trim the fat" while writing a business plan (and pay special attention to the executive summary section below), and you'll be more likely to secure funding.
2. Know Your Audience
If you fill your business plan with buzzwords, industry-specific jargon or acronyms, and long complicated sentences, it might make sense to a handful of people familiar with your niche and those with superhuman attention spans (not many), but it alienates the vast majority of readers who aren't experts in your particular industry. And if no one can understand so much as your company overview, they won't make it through the rest of your business plan.
Your best bet here is to use simple, straightforward language that's easily understood by anyone — from the most savvy of investor to your Great Aunt Bertha who still uses a landline.
How To Format Your Business Plan
You might be a prodigy in quantum mechanics, but if you show up to your interview rocking cargo shorts and lime green Crocs, you can probably guess what the hiring manager is going to notice first.
In the same way, how you present your business plan to your readers equally as important as what you present to them. So don't go over the top with an extensive executive summary, or get lazy with endless bullet points on your marketing strategy.
If your business plan is laden with inconsistent margins, multiple font types and sizes, missing headings and page numbers, and lacks a table of contents, it's going to create a far less digestible reading experience (and totally take away from your amazing idea and hours of work writing a business plan!)
While there's no one right way to format your business plan, the idea here is to ensure that it presents professionally. Here's some easy formatting tips to help you do just that.
If your margins are too narrow, it makes the page look super cluttered and more difficult to read.
A good rule of thumb is sticking to standard one-inch margins all around.
Your business plan is made up of several key sections, like chapters in a book.
Whenever you begin a section (“Traction” for example) you'll want to signify it using a header so that your reader immediately knows what to expect from the content that follows.
This also helps break up your content and keep everything nice and organized in your business plan.
Subheadings
Subheadings are mini versions of headings meant to break up content within each individual section and capture the attention of your readers to keep them moving down the page.
In fact, we're using sub-headers right now in this section for that very purpose!
Limit your business plan to two typefaces (one for headings and one for body copy and subheadings, for example) that you can find in a standard text editor like Microsoft Word or Google Docs.
Only pick fonts that are easy to read and contain both capital and lowercase letters.
Avoid script-style or jarring fonts that distract from the actual content. Modern, sans-serif fonts like Helvetica, Arial, and Proxima Nova are a good way to go.
Keep your body copy between 11 and 12-point font size to ensure readability (some fonts are more squint-inducing than others).
You can offset your headings from your body copy by simply upping the font size and by bolding your subheadings.
Sometimes it's better to show instead of just tell.
Assume that your readers are going to skim your plan rather than read it word-for-word and treat it as an opportunity to grab their attention with color graphics, tables, and charts (especially with financial forecasts), as well as product images, if applicable.
This will also help your reader better visualize what your business model is all about.
Need some help with this?
Our business planning wizard comes pre-loaded with a modular business plan template that you can complete in any order and makes it ridiculously easy to generate everything you need from your value proposition, mission statement, financial projections, competitive advantage, sales strategy, market research, target market, financial statements, marketing strategy, in a way that clearly communicates your business idea.
Refine Your Business Plans. Then Refine Them Some More.
Your business isn't static, so why should your business plan be?
Your business strategy is always evolving, and so are good business plans. This means that the early versions of your business plans probably won't (and shouldn't be) your last. The details of even even the best business plans are only as good as their last update.
As your business progresses and your ideas about it shift, it's important revisit your business plan from time to time to make sure it reflects those changes, keeping everything as accurate and up-to-date as possible. What good is market analysis if the market has shifted and you have an entirely different set of potential customers? And what good would the business model be if you've recently pivoted? A revised business plan is a solid business plan. It doesn't ensure business success, but it certainly helps to support it.
This rule especially holds true when you go about your market research and learn something that goes against your initial assumptions, impacting everything from your sales strategy to your financial projections.
At the same time, before you begin shopping your business plan around to potential investors or bankers, it's imperative to get a second pair of eyes on it after you've put the final period on your first draft.
After you run your spell check, have someone with strong “English teacher skills” run a fine-tooth comb over your plan for any spelling, punctuation, and grammatical errors you may have glossed over. An updated, detailed business plan (without errors!) should be constantly in your business goals.
More than that, your trusty business plan critic can also give you valuable feedback on how it reads from a stylistic perspective. While different investors prefer different styles, the key here is to remain consistent with your audience and business.
Writing Your Business Plan: A Section-By-Section Breakdown
We devoted an entire article carefully breaking down the key components of a business plan which takes a comprehensive look of what each section entails and why.
If you haven't already, you should check that out, as it will act as the perfect companion piece to what we're about to dive into in a moment.
For our purposes here, we're going to look at a few real world business plan examples (as well as one of our own self-penned “dummy” plans) to give you an inside look at how to position key information on a section-by-section basis.
1. Executive Summary
Quick overview.
After your Title Page — which includes your company name, slogan (if applicable), and contact information — and your Table of Contents, the Executive Summary will be the first section of actual content about your business.
The primary goal of your Executive Summary is to provide your readers with a high level overview of your business plan as a whole by summarizing the most important aspects in a few short sentences. Think of your Executive Summary as a kind of “teaser” for your business concept and the information to follow — information which you will explain in greater detail throughout your plan. This isn't the place for your a deep dive on your competitive advantages, or cash flow statement. It is an appropriate place to share your mission statement and value proposition.
Executive Summary Example
Here's an example of an Executive Summary taken from a sample business plan written by the Startups.com team for a fictional company called Culina. Here, we'll see how the Executive Summary offers brief overviews of the Product , Market Opportunity , Traction , and Next Steps .
Culina Tech specializes in home automation and IoT technology products designed to create the ultimate smart kitchen for modern homeowners.
Our flagship product, the Culina Smart Plug, enables users to make any kitchen appliance or cooking device intelligent. Compatible with all existing brands that plug into standard two or three-prong wall outlets, Culina creates an entire network of Wi-Fi-connected kitchen devices that can be controlled and monitored remotely right from your smartphone.
The majority of US households now spend roughly 35% of their energy consumption on appliances, electronics, and lighting. With the ability to set energy usage caps on a daily, weekly or monthly basis, Culina helps homeowners stay within their monthly utility budget through more efficient use of the dishwasher, refrigerator, freezer, stove, and other common kitchen appliances.
Additionally, 50.8% of house fires are caused in the kitchen — more than any other room in the home — translating to over $5 billion in property damage costs per year. Culina provides the preventative intelligence necessary to dramatically reduce kitchen-related disasters and their associated costs and risk of personal harm.
Our team has already completed the product development and design phase, and we are now ready to begin mass manufacturing. We've also gained a major foothold among consumers and investors alike, with 10,000 pre-ordered units sold and $5 million in investment capital secured to date.
We're currently seeking a $15M Series B capital investment that will give us the financial flexibility to ramp up hardware manufacturing, improve software UX and UI, expand our sales and marketing efforts, and fulfill pre-orders in time for the 2018 holiday season.
2. Company Synopsis
Your Company Synopsis section answers two critically important questions for your readers: What painful PROBLEM are you solving for your customers? And what is your elegant SOLUTION to that problem? The combination of these two components form your value proposition.
Company Synopsis Example
Let's look at a real-life company description example from HolliBlu * — a mobile app that connects healthcare facilities with local skilled nurses — to see how they successfully address both of these key aspects. *Note: Full disclosure; Our team worked directly with this company on their business plan via Fundable.
Notice how we get a crystal clear understanding of why the company exists to begin with when they set up the problem — that traditional nurse recruitment methods are costly, inconvenient, and time-consuming, creating significant barriers to providing quality nursing to patients in need.
Once we understand the painful problem that HolliBlu's customers face, we're then directly told how their solution links back directly to that problem — by creating an entire community of qualified nurses and directly connecting them with local employers more cost-effectively and more efficiently than traditional methods.
3. Market Overview
Your Market Overview provides color around the industry that you will be competing in as it relates to your product/service.
This will include statistics about industry size, [growth](https://www.startups.com/library/expert-advice/the-case-for-growing-slowly) rate, trends, and overall outlook. If this part of your business plan can be summed up in one word, it's research .
The idea is to gather as much raw data as you can to make the case for your readers that:
This is a market big enough to get excited about.
You can capture a big enough share of this market to get excited about.
Target Market Overview Example
Here's an example from HolliBlu's business plan:
HolliBlu's Market Overview hits all of the marks — clearly laying out the industry size ($74.8 billion), the Total Addressable Market or TAM (3 million registered nurses), industry growth rate (581,500 new RN jobs through 2018; $355 billion by 2020), and industry trends (movement toward federally-mandated compliance with nurse/patient ratios, companies offering sign-on bonuses to secure qualified nurses, increasing popularity of home-based healthcare).
4. Product (How it Works)
Where your Company Synopsis is meant to shed light on why the company exists by demonstrating the problem you're setting out to solve and then bolstering that with an impactful solution, your Product or How it Works section allows you to get into the nitty gritty of how it actually delivers that value, and any competitive advantage it provides you.
Product (How it Works) Example
In the below example from our team's Culina sample plan, we've divided the section up using subheadings to call attention to product's key features and how it actually works from a user perspective.
This approach is particularly effective if your product or service has several unique features that you want to highlight.
5. Revenue Model
Quite simply, your Revenue Model gives your readers a framework for how you plan on making money. It identifies which revenue channels you're leveraging, how you're pricing your product or service, and why.
Revenue Model Example
Let's take a look at another real world business plan example with brewpub startup Magic Waters Brewpub .*
It can be easy to get hung up on the financial aspect here, especially if you haven't fully developed your product yet. And that's okay. *Note: Full disclosure; Our team worked directly with this company on their business plan via Fundable.
The thing to remember is that investors will want to see that you've at least made some basic assumptions about your monetization strategy.
6. Operating Model
Your Operating Model quite simply refers to how your company actually runs itself. It's the detailed breakdown of the processes, technologies, and physical requirements (assets) that allow you to deliver the value to your customers that your product or service promises.
Operating Model Example
Let's say you were opening up a local coffee shop, for example. Your Operating Model might detail the following:
Information about your facility (location, indoor and outdoor space features, lease amount, utility costs, etc.)
The equipment you need to purchase (coffee and espresso machines, appliances, shelving and storage, etc.) and their respective costs.
The inventory you plan to order regularly (product, supplies, etc.), how you plan to order it (an online supplier) and how often it gets delivered (Mon-Fri).
Your staffing requirements (including how many part or full time employees you'll need, at what wages, their job descriptions, etc.)
In addition, you can also use your Operating Model to lay out the ways you intend to manage the costs and efficiencies associated with your business, including:
The Critical Costs that make or break your business. In the case of our coffee shop example, you might say something like,
“We're estimating the marketing cost to acquire a customer is going to be $25. Our average sale is $45. So long as we can keep our customer acquisition costs below $25 we will have enough margin to grow with.”
Cost Maturation & Milestones that show how your Critical Costs might fluctuate over time.
“If we sell 50 coffees a day, our average unit cost will be $8 on a sale of $10. At that point we're barely breaking even. However as we scale up to 200 coffees a day, our unit costs drop significantly to $4, creating a 100% increase in net income.”
Investment Costs that highlight strategic uses of capital that will have a big Return on Investment (ROI) later.
“We're investing $100,000 into a revolutionary new coffee brewing system that will allow us to brew twice the amount our current output with the same amount of space and staff.”
Operating Efficiencies explaining your capability of delivering your product or service in the most cost effective manner possible while maintaining the highest standards of quality.
“By using energy efficient Ecoboilers, we're able to keep our water hot while minimizing the amount of energy required. Our machines also feature an energy saving mode. Both of these allow us to dramatically cut energy costs.”
7. Competitive Analysis
Like the Market Overview section, you want to show your readers that you've done your homework and have a crazy high level of awareness about your current competitors or any potential competitors that may crop up down the line for your given business model.
When writing your Competitive Analysis, your overview should cover who your closest competitors are, the chief strengths they bring to the table, and their biggest weaknesses .
You'll want to identify at least 3 competitors — either direct, indirect, or a combination of the two. It's an extremely important aspect of the business planning process.
Competition Analysis Example
Here's an example of how HolliBlu lays out their Competitive Analysis section for just one of their competitors, implementing each of the criteria noted above:
8. Customer Definition
Your Customer Definition section allows you to note which customer segment(s) you're going after, what characteristics and habits each customer segment embodies, how each segment uniquely benefits from your product or service, and how all of this ties together to create the ideal portrait of an actual paying customer, and how you'll cultivate and manage customer relationships.
Customer Definition Example
HolliBlu's Customer Definition section is effective for several reasons. Let's deconstruct their first target market segment, hospitals.
What's particularly successful here is that we are explained why hospitals are optimal buyers.
They accomplish this by harkening back to the central problem at the core of the opportunity (when hospitals can't supply enough staff to meet patient demands, they have to resort on costly staffing agencies).
On top of that, we are also told how big of an opportunity going after this customer segment represents (5,534 hospitals in the US).
This template is followed for each of the company's 3 core customer segments. This provides consistency, but more than that, it emphasizes how diligent research reinforces their assumptions about who their customers are and why they'd open their wallets. Keep all of this in mind when you are write your own business plan.
9. Customer Acquisition
Now that you've defined who your customers are for your readers, your Customer Acquisition section will tell them what marketing and sales strategy and tactics you plan to leverage to actually reach the target market (or target markets) and ultimately convert them into paying customers.
marketing Strategy Example
Similar to the exercise you will go through with your Revenue Model, in addition to identifying which channels you're pursuing, you'll also want to detail all of relevant costs associated with your customer acquisition channels.
Let's say you spent $100 on your marketing plan to acquire 100 customers during 2018. To get your CAC, you simply divide the number of customers acquired by your spend, giving you a $1.00 CAC.
10. Traction
This one's huge. Traction tells investors one important thing: that you're business has momentum. It's evidence that you're making forward progress and hitting milestones. That things are happening. It's one of the most critical components of a successful business plan.
Why is this so important? Financial projections are great and all, but if you can prove to investors that your company's got legs before they've even put a dime into it, then it will get them thinking about all the great things you'll be able to accomplish when they do bankroll you.
Traction Example
In our Culina Traction section, we've called attention to several forms of traction, touching on some of the biggest ones that you'll want to consider when writing your own plan.
Have I built or launched my product or service yet?
Have I reached any customers yet?
Have I generated any revenue yet?
Have I forged any strategic industry relationships that will be instrumental in driving growth?
The key takeaway here: the more traction you can show, the more credibility you build with investors. After all, you can't leave it all on market analysis alone.
11. Management Team
Here's what your Management Team section isn't: it's not an exhaustive rundown of each and every position your team members have held over the course of their lives.
Instead, you should tell investors which aspects of your team's experience and expertise directly translates to the success of this company and this industry.
In other words, what applicable, relevant background do they bring to the table?
Management Team Example
Let's be real. The vast majority of startup teams probably aren't stacked with Harvard and Stanford grads. But the thing to home in on is how the prior experience listed speaks directly to how it qualifies that team member's current position.
The word of the day here is relevancy. If it's not relevant, you probably don't need to include it in your typical business plan.
12. Funding
Funding overview.
The ask! This is where you come out and, you guessed it, ask your investors point blank how much money you need to move your business forward, what specific milestones their investment will allow you to reach, how you'll allocate the capital you secure, and what the investor will get in exchange for their investment.
You can also include information about your exit strategy (IPO, acquisition, merger?).
Funding Example
While we've preached against redundancy in your business plan, an exception to the rule is using the Funding section to offer up a very brief recap that essentially says, “here are the biggest reasons you should invest in my company and why it will ultimately benefit you.”
13. Financials
Spreadsheets and numbers and charts, oh my! Yes, it's everybody's “favorite” business plan section: Financials.
Your Financials section will come last and contain all of the forecasted numbers that say to investors that this is a sound investment. This will include things like your sales forecast, expense budget, and break-even analysis. A lot of this will be assumptions, or estimates.
The key here is keeping those estimates as realistic as humanly possible by breaking your figures into components and looking at each one individually.
Financials Example
The balance sheet above illustrates the business' estimated net worth over a three-year period by summarizing its assets (tangible objects owned by the company), liabilities (debt owed to a creditor of the company), and shareholders' equity (source of financing used to fund the assets).
In plain words, the balance sheet is basically a snapshot of your business' financial status by laying out what you own and owe, helping investors determine the level of risk involved and giving them a good understanding of the financial health of the business.
If you're looking to up your game from those outdated Excel-style spreadsheets, our business planning software will help you create clean, sleek, modern financial reports the modern way. Plus, it's as easy to use as it is attractive to look at. You might even find yourself enjoying financial projections, building a cash flow statement, and business planning overall.
You've Got This!
You've committed to writing your business plan and now you've got some tricks of the trade to help you out along the way. Whether you're applying for a business loan or seeking investors, your well-crafted business plan will act as your Holy Grail in helping take your business goals to the next plateau.
This is a ton of work. It's not a few hours and a free business plan template. It's not just a business plan software. We've been there before. Writing your [business plan](https://www.startups.com/library/expert-advice/top-4-business-plan-examples) is just one small step in startup journey. There's a whole long road ahead of you filled with a marketing plan, investor outreach, chasing venture capitalists, actually getting funded, and growing your business into a successful company.
And guess what? We've got helpful information on all of it — and all at your disposal! We hope this guides you confidently on how to write a business plan worth bragging about.
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Writing a business plan: Your step-by-step guide
Learn how to write a sound business plan to help set up your business for success.
Learning how to write a sound business plan is an essential first step toward creating a successful business. Simply put, a business plan outlines your business’s overall goals, strategies, and operations, providing a long-term vision and plan for your entire business. It’s not to be confused with a business proposal, which is a sales document that pitches a specific business idea or product to a potential client or investor. A business plan can help you clarify what you want to achieve and lay out exactly how to reach those goals. This, in turn, can help you motivate your team, promote your business, and make key decisions.
A strong business plan serves as an important communication tool to potential investors and lenders. It will allow you to articulate your current financial status, sources of revenue, and how you plan to meet revenue projections. Although a business plan isn’t always required when applying for all types of credit, it often plays a significant role in SBA loan applications . While no two business plans are alike, every plan should cover the following elements.
Executive summary: Define your business
Your plan’s executive summary is your chance to introduce the business — so it needs to be concise and compelling. The summary should give a brief recap of the history and background of your business in a manner that will make the reader want to learn more about your plan. Sometimes it’s helpful to write this last — after you’ve spent some time contemplating and articulating all the details of your business.
Company summary: Delve into the details
Your business plan should explain what your product or service is and why people and businesses will want to purchase it. Be sure to highlight areas where your product or service has a clear advantage over the competition. Also, include details about pending or established copyrights or trademarks, and present or future plans for research and development (R&D).
Market analysis: Outline your strategy
A market analysis centers on the marketability of your business, who your competitors are and how you fit into the competitive landscape. In the analysis, give detailed information about your business’s industry, including the size of the market, your target market, the market need, and barriers to entry such as supply issues and regulation. Also, include information on any market tests you have conducted and identify your direct and indirect competition.
Marketing plan: Identify your niche
Here, you’ll highlight how you plan to promote your business and generate revenue. Describe in detail what your product or service does and how it will help consumers. Explain how your product is unique from others on the market, and how you will promote your business and generate revenue. Also, provide details about the product life cycle and any intellectual property issues. (Note: Some of this may reiterate or expand upon information elsewhere in your business plan.) You can protect your intellectual property , which can include names, designs and automated process, through trademarks, copyrights, non-disclosure agreements and more.
Management overview: Introduce your leaders
To highlight your human capital, describe how your business will be organized in terms of structure and leadership. Let your reader know who does what and what qualifications they have. Summarize this in your writeup, but consider providing relevant resumes, too.
Financial summary: Develop your financial plan
The financial summary, which includes details about your company’s funding sources, existing debt, any grants , as well as financial analysis, are crucial areas to lay out in detail. Explain the amount of funding your business needs and provide supporting financial data as well as financial projections . Include documents that communicate your business’s current financial status, such as income statements, balance sheets , and cash flow statements. List your expectations for revenues as well as the cost of your goods, rent, fuel, utilities, salaries, and other expenses.
The final step: Organize it logically
There are many ways you can organize the information mentioned above so you can share it with potential investors and lenders, current and prospective team members and managers, and anyone else who needs to understand your vision.
Do your research and find a business plan format that works for your business. There can be different types of plans for different types of readers, i.e. investors vs. employees, so you can modify your plan depending on your audience.
A few things to keep in mind:
- Make it easy to find key info . Create a cover page and table of contents, so information is easy to find. Also consider using dividers with tabs if you’re printing it out and putting it in a binder.
- Add more details as they emerge . Depending on what you do or sell, you may also want to add a section on Action Plans, which includes information on regulations, legal and compliance issues, safety processes, operational and management plans, an employee handbook, delineations of job descriptions of your staff, and anything else you’ve put on paper (or into a digital document).
- Consider using an Appendix . This is where you can store any supporting documents, including financial and market analyses, logo and branding examples, team resumes, and so on.
Your business plan should reflect changes in your business, the industry or the market. Make changes as necessary to incorporate the changing needs of customers or changing economic conditions in order to keep your plan current. Treating your business plan as a living document — and revising it regularly — can help you stay ahead of the competition and exceed your dreams.
Learn more:
For additional support, make an appointment with a Wells Fargo banker who can help you develop your business plan. There are also several resources available to get you started with your business and business plan. Here are a few:
- U.S. Small Business Administration
- America’s Small Business Development Centers Network
- SCORE Association
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What Should a Business Plan Include?
Last Updated on 2024-10-11
A business plan serves as a roadmap to successfully launch a business. It helps you overcome the challenges you might experience in your industry. Learn how to create and use a business plan for your startup.
One of the most fatal mistakes that aspiring entrepreneurs make in launching a startup is forgetting a business plan. You wouldn’t launch a ship at sea without establishing its routes and the direction you’ll steer it to. Without proper planning, your ship will end up adrift or worst, dramatically sink when the tides hit. And in a volatile commercial industry, the tides are constantly changing.
Avoid common startup mistakes by creating a business plan. A business plan not only strengthens your foundation but also helps you navigate the ever-changing field of business. Chances are your customers’ preferences will change over time and you have to keep up with them. Hence, a business plan also changes accordingly.
But how exactly do you create a business plan ? Is there a template to follow? Should you enlist the help of other experts to write it? Today, we’ll look into what should be included in your business plan and how it should be written. The first step is by understanding what it is and what it is for.
What is a business plan?
A business plan is an official company document that breaks down all the goals of a business and how to achieve them. It basically lays out the groundwork for your idea to come alive. It’s often referred to as the “blueprint of the business”, summarizing your goals.
Although there are many ways to write it, its key point usually discusses the financial, marketing, and operational strategies of the business.
What is it for?
A business plan serves as a guide for a growing company. It’s a consistent reference for business owners and stakeholders to base critical decisions on. It’s especially useful for early-stage startups to attract investors. When a company doesn’t have a proven track record, it can lay out its full potential instead.
Not only is the business plan useful for the initial launching of a business, but it also helps with pivotal changes. Since the market is perpetually changing, it’s crucial that your plan also evolves with it. Hence, the goals and methods of achieving will be updated. In some cases, a whole new plan is created if the company wants to drastically move in a new direction.
What’s included in a Business Plan
Although there’s no fixed formula for writing a business plan, there are some identifiable key points. These are generally the items factored in its creation:
1. Executive Summary
The executive summary outlines the whole plan. You start with a clear introduction of who you are, what you sell, and what your ambitions are as a business. This section includes your mission statement, product description, and the basic overview of your company’s structure. It should also include your financial plans.
2. Business Description
The business description provides detailed information about your industry. It must describe its current outlook as well as its profit potential. You will go into detail about your target market and other organizations or businesses you cater to. Also, this section briefly discusses what problem the business is trying to solve.
3. Market Analysis
A business must have a firm understanding of its target market and should be able to prove its sustainability. The market analysis provides trends and studies about the target consumers—their size, demographics, buying power, and frequent activities. This section also touches briefly on the competitors.
4. Product Development
Investors need a clear idea of how you would create and maintain your product. The development plan section contains the details of the product’s design; its production methods, lifecycle, marketing, and development budget. This includes the overall strategy of how it will be sold in the market.
5. Marketing Strategies
The product is only as good as how much it will sell. Therefore, this section describes how you will present your products and services to the market. This will discuss your marketing campaigns, distribution channels, and types of media you’ll tap into. You will summarize how you intend to reach your customers and pitch your products to them.
6. Operations and Management
Your investors need an overview of how the business functions. The operations plan highlights the logistics of the company such as team responsibilities, division tasks, and operational expenses. This helps track down who is responsible for certain areas of the business. Including specific software that you are interested in using for operations makes it easier to estimate the costs involved. For example, adding help desk tools that you know will work well in your business as well as elevate customer service and improve relationships.
7. Financial Plans
Money mobilizes the idea. Hence, it’s important to keep an accurate record of where it’s going. This section shows the company’s monetary plans and its future projections. This includes financial statements, balance sheets, and third-party business transactions. For startups, it will mostly contain the target profit and estimates of expenses.
Tips on Writing a Business Plan
Now that we have an idea of the business plan template , it’s time to learn how to write it effectively.
Here are some things to keep in mind when you’re writing one for your business.
- Keep it concise. It serve as a guide for the company and the investors. It needs to be easy to understand and direct to the point. You can’t afford to waste a reader’s time by creating a 100-page business plan. Instead, aim for a summarized version of your plan, only highlighting the important points and outlining the rest.
- Avoid jargon. Ensure that everyone, especially investors, can understand your business plan. Do not include complex jargon in your content. Save the technicalities for the experts and simplify the terms in explaining your ideas.
- Keep it up-to-date. As previously mentioned, business plans are not static. Over time, a lot of things in the industry will change and might make your original plans obsolete. Frequently update your business plan according to what’s new in the field and with new methods you’re employing. Remember, a business plan is only useful if it’s still relevant.
Build your Business
Business plans are important when you’re starting your business from scratch. However, the success of your business still heavily relies on their execution. A lot of startups fail because they can’t push through with what was proposed in the business plans.
More than just articulating your ideas, you need to do a lot more to make them come to life. For one, you’ll need the capital to kick things off and make everything operational. Second, you’ll need to hire the best people to run your operations. Lastly, you have to find investors to sustain your business.
One way to ensure that your business plan is properly executed is by enlisting the help of business experts. Full Scale is an offshore software development company that specializes in helping startups.
We can provide the talent and resources needed to begin your operations. Whether you need project managers, marketing specialists, or technical experts; we’ve got them all. We’ll take care of all the processes of recruitment and management so you can focus on your core competencies.
Ready to begin your entrepreneurial journey? Get your FREE consultation today!
Matt Watson is a serial tech entrepreneur who has started four companies and had a nine-figure exit. He was the founder and CTO of VinSolutions, the #1 CRM software used in today’s automotive industry. He has over twenty years of experience working as a tech CTO and building cutting-edge SaaS solutions.
As the CEO of Full Scale , he has helped over 100 tech companies build their software services and development teams. Full Scale specializes in helping tech companies grow by augmenting their in-house teams with software development talent from the Philippines.
Matt hosts Startup Hustle, a top podcast about entrepreneurship with over 6 million downloads. He has a wealth of knowledge about startups and business from his personal experience and from interviewing hundreds of other entrepreneurs.
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Business plans for beginners: a step-by-step guide
Don’t worry; we’re here to help.
If you’re ready to start a small business, a business plan is the way to take your idea and put it into action. As you’ll see, it’s not just for the investors or the bank’s benefit. When it’s done well, a business plan can serve as your very own road map to a successful, sustainable new business.
The good news is, there’s no one right way to write a business plan, but there are some tips and tricks that can ensure you include all the important information any lender or investor will want to see before they go into business with you.
Today, we’ll share:
4 guiding principles for a successful business plan
8 common mistakes in writing a business plan.
- Choose your own adventure: which business plan is right for you?
Build your own traditional business plan in 8 steps
- Build your own lean business plan (sample plan included!)
BONUS: Add depth to any business plan with these sections
7 tips for a killer business plan pitch deck.
- Tools to help you build your business plan
More resources: helpful books for starting a small business
We have lots of in-depth advice ahead on how to craft a business plan that’s specific to your small business idea. But first, here are some broader guidelines that should help you get in the right headspace:
1. Be objective
We know this idea is your baby, your pride and joy. It’s hard to stand back and evaluate it without the rose-colored glasses. But the better you are at seeing your idea’s strengths and weaknesses, the better you’ll be able to improve and see issues coming before they snowball into problems, both before you launch and as a business owner.
2. Be realistic
Some new small business owners think they need to pad the numbers and set lofty expectations for the first few years of a business. But when you overpromise, you’re bound to underdeliver, and that impresses nobody. You also should avoid sandbagging, or underpromising on purpose just to look extra successful.
Be honest as you build your plan. Investors and lenders understand the first five years of a small business can be tough with limited to modest profits.
3. Be specific
You might be a big-idea person who doesn’t love the details, but this is the time to take a deep breath and dive into the details. The more details you understand about your business, the better you can respond to the questions and concerns of lenders and investors.
4. Ask for help
While most of the pieces of your plan might come from your own heart, soul, and brain, there are sure to be sections that aren’t as easy to rattle off. A business plan takes a lot of different skills, and it’s uncommon that anyone is good at all of them: market analysis, financial projections, strategic thinking, supply chain… the list goes on.
Don’t hesitate to reach out to your community and find some experts to help make your plan sing. This could mean engaging a market research analyst or an accountant to help with financial projections, or even a fellow small business owner who’s been through the new-business wringer before and can help you navigate the red tape and share what investors appreciate most in a plan.
If you don’t know anyone who can help you yet, we’ve got you covered. The Small Business Administration offers free, local counseling for entrepreneurs that can point you in the right direction.
Pro-tip: A business plan isn’t just for your investors or loan officers. It’s a guide for you and a great way to attract top talent to your business. A well-written and researched plan helps you best understand your own idea and its viability so you can sell that idea to all important stakeholders. Put in the time to make this document a reliable resource; we promise you won’t regret it.
Before we dive into the different ways to build a business plan, let’s start with some of the common traps that new business plans fall into:
1. Financial projections that don’t add up
Loan officers and most investors know money and the realities of new-business revenue and spending, and they can smell fishy numbers from a mile away. Your financials are not a place to fudge it. Make sure you get some expert advice and assistance to ensure your projects are as airtight as can be.
2. Unfounded claims
Three words to live by when building a business plan: do your research. The research you do into the markets, potential audience, and competitors will inform your projections and instill confidence in the assumptions you make. This is another area where it might help to have a professional assist you, if you’re new to the entrepreneurial game.
3. Unclear goals
Don’t leave your investors guessing about your key milestones and objectives. Use your research and financials to create realistic, specific goals. These will be especially important to investors, who are looking to make a return on their investment and want a trustworthy timeline on when that could happen.
4. Ignoring the competition
Unless you’ve invented something the world has never seen before, your business idea will have competitors. And even if your idea is completely novel, chances are you’re looking to better fill a need that other businesses or industries are currently serving. What we mean to say is: you’ve got competition, no matter your business idea. Investors know this, and they want to know that you can clearly see who your competitors are and how you’ll set yourself apart.
5. A blind spot for your business’s weaknesses and risks
You might think that you should avoid talking about the risks to your idea when you’re building your business plan. And while you don’t need to harp on them, you should fully understand what your weaknesses are and acknowledge them somewhere in the plan, along with potential solutions to compensate for them. If you don’t show your awareness of risks and weaknesses in the plan, investors might think you’re hiding something.
The better you know your own weaknesses, the better you can address lender and investor concerns about them.
6. Overhyped impact
Your little bookstore doesn’t have to change the world. We know you’re excited about your business idea, and you should be; that passion will take you far. But a common pitfall of new entrepreneurs is to overstate how their idea will impact the market or the community. Remember, you’ll have to live up to what you put down in your plan, so be sure you can make good on the statements therein.
7. Not enough outside insight
If you’re the only person looking at your business plan, you might be heading for a “no” from lenders or investors. It’s critical that you get other people’s eyes on your plan before you present or submit it.
Even if the people in your life have no experience in business, your plan should be easy enough for them to read, understand, and critique. And if you want expert feedback, there are several free resources available to hopeful small business owners, including the Small Business Administration’s network of counselors .
8. Poor readability
Spelling and grammar matter. If your investors and lenders can’t get through your plan because of easy-to-fix mistakes, they might question your attention to detail. If grammar isn’t your thing, have a friend proofread your plan before you share. It can also help to read your plan aloud to catch these kinds of errors.
Choose your own adventure: Which business plan is right for you?
Business plans aren’t one-size-fits-all. There are lots of ways to create the right plan for you, depending on what your financial backers and other stakeholders need to see in order to have confidence in your idea. But overall, most plans fall into one of two models:
Impress with a traditional business plan
A traditional business plan is the more in-depth of the two, full of fleshed-out financials, market analyses, risk assessment, and other nitty-gritty factors. This is the model to use if you’re looking for a small business loan from a bank and some investor situations.
The pros: This comprehensive plan is extremely detailed and, if done properly, is sure to make your investors feel safe putting their funding into your new venture.
The cons: These plans take a longer time to pull together, which could slow down your timeline. Plus, the traditional model is more granular and tends to leave out more high-level, strategic ideation that some investors might find important.
Inspire with a lean business plan, or business model canvas
If a traditional business plan is the trees, a lean plan is the forest. The one-page approach, also known as a business model canvas, is more about the concepts and big picture of your future business and is focused on relationships, key activities, and your overall value proposition. This type of plan is popular for startups or super-simple and small business ventures looking for independent investors.
The pros: This version might get you out the door first, since it usually involves less upfront analysis. It can also be the more inspiring and visionary of the two models, since it focuses on the big ideas and broader impact than the nuts and bolts.
The cons: Investors kind of love the nuts and bolts, most of the time. After you’ve sold them with your high-level concept, chances are you’ll have to dig in on the details, which might feel like you’ve doubled your work.
It’s time to get those facts and figures together and floor your potential investors!
Here are the main sections of a traditional business plan that you should include:
1. Executive summary
Whether it’s a bank loan officer or an investor reading your business plan, chances are they’re short on time and need the fast facts up front. The executive summary opens your plan, and it’s where you share your overall mission statement, along with important market analyses and financial projections.
A top-notch executive summary will give readers the most important details in the first few pages of your plan so they feel confident in your idea and interested in reading on.
Pro-tip: Write your executive summary last. You’ll be able to see the full picture of your plan more clearly, and that means you can sum it up more effectively.
2. Company description
In this section, give all the specifics about your business, and don’t be afraid to brag. The more tangible and sure-footed you can make the company feel, the more confident your investors will be in the concept.
Here are some of the questions your company description should answer:
- Who are you? What’s your business’s name?
- What are you selling?
- Where and how do you plan to sell it?
- How does your business solve problems for customers?
- Who do you plan to serve? Individual customers, other businesses, or both?
- How is your business unique from its competitors?
- What makes this business a successful idea… or, why should someone give you money to pursue it?
3. Market research and competitive analysis
Here’s where the nitty-gritty details come into play. It’s time to do some research on your future market and analyze that data to make decisions on how to structure your business, and what you can reasonably charge for goods and services.
Not a huge fan of data? Don’t sweat it. You can hire market research analysts who will do the heavy lifting for you. We highly recommend finding a professional to help with the research if it’s not in your wheelhouse, since it’s really important to get the numbers right.
Here are some areas of analysis you’ll need to include in your business plan:
- Where does your business fit in the world?
- How large is the current market?
- How is the market currently structured?
- What does year-over-year growth look like in this market?
- Is the market trending in a positive direction? If not, how will a business like yours pick up the slack and reinvigorate the market?
- What are consumers clamoring for in this market today?
- How have businesses adjusted to customer demand? Where have they fallen short?
- Are businesses themselves setting trends that have taken off? What are they and how will your business respond?
- How does your business answer the call for these trends and themes?
- How does your business anticipate trends on the horizon?
- Who’s currently doing what your business plans to do?
- What are these other companies’ strengths and weaknesses?
- How will your business outdo competitor strengths and pick up the slack on their weaknesses?
Pro-tip : Be sure to include ways your business idea disrupts the status quo of the market you’re targeting, if it plans to do so. Disruption is the name of the game today, and investors who are looking for the Next Big Thing might be excited and impressed by this potential.
4. Company structure and operations
This section is where you detail the people and processes that will keep your business profitable.
In the company operations section, it’s a good idea to include:
- Your proposed business’s legal structure: LLC, nonprofit, sole proprietorship, etc.
- An organizational chart for easy reading and understanding
- A detailed breakdown of who is responsible for which aspects of the business
- Bios of your team members: showcase the expertise and experience your team has, especially in this market, since that can instill confidence in your idea
- Projected staffing needs and onboarding process, as well as the cost to compensate these team members
- Your approach to building relationships in the community and market to promote business growth
- Plans for growth: how will you scale up efficiently while offering the same level of service to your customers? What might need to be outsourced to third-party partners as you grow?
- Zoning permits, licensing, rent (if applicable): nail down the brass tacks of what it costs to keep your doors open in this section, so your investor knows you’ve thought of everything.
5. Your service and product line
You’ve mentioned what you plan to sell in your executive summary. Now it’s time to, you guessed it, dig into the details.
In your service and product line section, be sure to include:
- A list of the initial products and/or services you plan to sell
- The initial pricing for each of these items
- The product life cycle (if applicable): how are your products made, how long does it take, and what does it cost?
- Third-party services (if applicable): do you engage outside help for the development of your products? For example, if you sell perfumes, do you fill vials yourself or do you work with a bottling company?
- Intellectual property plans (if applicable): where are you in the patent process?
- Research and development details (if applicable): What is the R&D process for new products, who is involved, and what does it cost?
6. Sales and marketing plan
The data is all well and good, but how will you take action on it and move your products and services? Having even a tentative sales and marketing plan in place that discusses how you’ll position yourself in the market and attract customers can go a long way to proving you have a game plan beyond getting the doors open.
Here are some key elements to include in your sales and marketing plan:
- Sample messaging : How do you plan to talk about your company in the market to attract customers? What solution are you selling, and how will you convey that?
- Sample design work : How will you grab the market’s attention? Decide on the “look and feel” of your business: the website, packaging, and advertisements.
- Promotion strategy : How much do you plan to set aside for advertising and other promotions? Where will you advertise, and how will you measure success?
- Sales process : How will your team nurture a new lead until they become a customer? How will they upsell/cross sell to them? Where will they look for new leads and relationships?
- Customer service and retention : Marketing doesn’t stop when a customer buys from you for the first time. Keeping customers happy is a huge piece of growing a small business. Be sure to outline your plan for proactive, delightful customer experiences.
7. Your ask
Even if you have to close your eyes while you do it, you’re going to have to write down the exact amount of money you’re asking for from investors or the bank. If you’ve done the rest of this business plan with great attention to detail and objectivity, the number should be pretty clear and based on your projected overhead.
The Small Business Administration recommends asking for the amount you’ll need to keep the doors open for the first five years, so be sure to think ahead when calculating that number. And whether you’re working with a bank or an investor, clearly outline the terms you seek for repayment.
Be specific in this section about how you will spend this particular funding. If you’ve already nailed down a loan for business supplies, for example, be upfront with your investors about needing their support to compensate your team and keep the lights on. People are likely to feel more comfortable investing if they know exactly how their money will be used.
Pro-tip: Don’t sell yourself short. When looking for investors, ask for what you need, not what you think someone will give. You never know what someone is willing to invest until you ask, so give them the opportunity to pleasantly surprise you!
8. Financial projections
You might see some investors skip right to this section of your proposal, after seeing the highlights in your executive summary. While everything else in your business plan is important, you can’t blame them for wanting to know how financially sound your idea is… and how much money they might stand to make as a result.
This piece is also crucial to you as the potential business owner. Numbers don’t lie, so make sure you listen; if the projections aren’t positive, you might need to rethink your plan.
Here’s what your financial projection section might include, depending on your position as you launch a new business:
- Projections for the first five years: Provide detailed, quarterly financial outlooks for the first year or two, and annual projections after that. Total operating expenses: Be explicit about what exactly it will cost to run your business for the next five years. This includes everything from office space to supplies to salaries. And be sure to account for inflation and business growth!
- Break-even analysis: The amount of revenue you’ll need to cover costs and, well, break even. This should be pretty accurate for the first year, given your projected operating expenses, and should be adjusted for increased expenses in the next four years, depending on your projected growth.
- Forecasted income and expenses: What can you reasonably expect to bring in over the next five years? What ongoing expenses can you plan for or predict?
- Projected balance sheets: Balance sheets tell investors what financial resources you’ll have on hand after your expenses to re-invest into growing the business: basically, how healthy do you expect your business to be in five years’ time?
- Projected cash flow statements : This tells your investors how much cash will be coming into your business from sales and how that cash is being spent in a given year.
- Potential collateral: If you’re looking to get a bank loan, be sure to include any additional collateral that you can put up against the loan.
Pro-tip: Don’t skimp on the expert input. Find a great accountant you trust to help you develop the financial projections for the first five years of your business, so you know they’re sound enough to share with your investors or bank. If you want help calculating costs, try the Small Business Administration’s startup calculator here .
Build your own lean business plan
It’s time to polish up your vision and inspire those potential backers to believe in your idea with a high-level, conceptual plan. Some startups are able to accomplish their lean plan in one page, but feel free to add the amount of detail that makes you (and your investors) most comfortable.
Here are the usual sections of a lean business plan that you might want to include or adjust as you see fit. We’ll lay it out in the traditional lean plan format, based on the Small Business Administration’s suggestions, to show you just how high-level it can be. But remember: a lean plan can be whatever you need it to be, so don’t be shy about adjusting the structure and content to suit your investors’ needs.
Here’s an idea of what you can include in your one-sheet lean business plan, using an online flower delivery service as an example:
Pro-tip: An appendix can really come in handy if you’re doing a lean business plan. Attach some more concrete financial projections and any other background research you’ve done to bolster this more conceptual, strategic plan model.
Here are a few extra sections you can sprinkle in to either plan format to give your investors even more peace of mind:
Your story. Paint a complete picture of your business’s journey up to this moment. Tell the story of how your idea was born, why it’s important to you and the world, and what your vision is for the future.
Product development and distribution plan. If you’re selling products, this is a great piece to add within your product line section. A distribution plan shows exactly how your products go from concept to customer. Seeing that flow chart clearly is helpful for both you and your investors.
Risk assessment and mitigation. Are you looking to break into a high-risk industry like construction, cannabis, or even owning your own restaurant? Chances are your investors want to see that you are aware of the risks and have plans in place to manage them.
Early wins. Do you already have proof that your business is in demand? Maybe you’ve been selling your products informally to family and friends to gauge interest, or other investors have already ponied up because they love your idea. It’s a good idea to include these wins in your business plan. Seeing that others already believe in you will make it easier for new investors to make that leap of faith, so include these facts and figures to invigorate confidence.
As you do research for writing your business plan, you’ll probably hear about a pitch deck. This is a slide-show version of your plan that might come in handy. You’re likely to need a pitch deck if you’re looking for investors. Most banks’ small business loan officers just want the facts on paper and don’t expect to see a pitch deck.
Here are some pointers to help you create a dynamic, easy-to-follow pitch deck:
1. Include overview and conclusion slides
This is a classic teacher technique: tell the audience what you’re going to show them, show them what you promised, and recap what you’ve shown . This gives your listeners an experience that has a beginning, middle, and end… and you’ll see in #2 that this might be more important than you thought.
Take a moment at the top of your presentation to tell your investors exactly what you’ll cover in your allotted time, so they know what’s coming. Then include a wrap-up slide at the end, with a few of the key points from the presentation, to tie it all together.
2. Tell a story
Since the beginning of humankind we’ve loved and gravitated toward storytelling, from cave paintings to binge-watching the latest season of our favorite show. And it’s not just for entertainment purposes; a classic Stanford study once showed that people retain information when delivered in the form of a story six to seven times better than they do when the same information is given as dry lists or statistics.
This doesn’t mean you need to open your presentation with “Once upon a time.” Just focus on the story of you and what brought you to this big idea: what roadblocks were you running into when you saw the solution? What product did you need that didn’t exist? Share the cold, hard financial facts, of course, but don’t leave out the you of this journey. Use storytelling to build trust in your vision and inspire passion in this new business venture.
3. Hit the high-level points of your business plan
A pitch deck should stick to the most important pieces of information that investors need, in order to hold their attention from beginning to end.
Here’s where you should spend your time in a pitch deck:
- Who you are and why you’re the one to run this business
- What problem the business solves
- How you’ll spend the investment money
- When investors will see an ROI, or return on investment
4. Make your data more digestible
In both your business plan and your pitch deck, make sure your market research and financial projections are easy to read and understand. Use the tools at your disposal to make the numbers sing: charts, graphs, statistics spelled out big and bold.
5. Keep it simple
The more uniform and clean your pitch deck is, the easier it will be to read and retain. Stick to one font, one color scheme, throughout the deck. Make sure the graphics you decide to use—images, charts, graphs, other designed pieces—are high quality and sprinkled in. Do your best not to clutter slides with multiple graphics, as this can make your presentation harder to follow.
6. Brevity is your friend
Speaking of holding your audience’s attention: pare down the text on your slides to the most essential points. A good pitch deck is usually 10 to 15 slides, with around a minute spent on each slide. Be sure you’re only tackling one topic per slide to keep things focused.
Your pitch deck is for the investors’ engagement, so if you need more detailed reminders about what to cover, create separate notes for yourself instead of crowding the slides with text. If you need to provide your audience with more context, you can always add an Appendix at the end of the deck, which investors can review on their own time. (And don’t forget your business plan! It should answer most of the more detailed questions your investors have.)
7. EXTRA: Present your deck
The way you present your pitch deck is as important as its contents. Here are some
- Be clear on your time frame, and stick to it. If someone has money to invest in your business, odds are good that they’re a busy person. Show that you respect their schedule by ensuring your pitch fits into the timeframe they’ve carved out for you.
- Practice, practice, practice. The smoother your presentation can go, the better. Give your potential investors added confidence by knowing your facts, figures, and slides backward and forward. Set a timer while you practice, so you know if you need to pick up the pace or speak more slowly.
- Stay on your toes. No matter how well you prepare, live presentations can always surprise you. As you prepare and practice, remember to expect the unexpected and not get tunnel vision on your pitch. Handle whatever is within your control with grace and a sense of humor.
- Watch the clock. Pace yourself, and make sure to stop at your given time. Depending on the number of questions you’ve taken during the pitch, you might be behind when time’s up. It’s better to stop and ask if the investors have time for your final slides than to potentially make them late for their next appointment.
- Wrap up with earnest thanks. Don’t forget to say thank you! Your conclusion is also a good time to remind your investors why you’re the one who should run this new business. Leave them with the memory of your passion for the venture.
- Save sharing your presentation until the end. Whether it’s via email or hard copies, you’ll retain people’s focus better if they don’t have something to flip through while you’re talking. Pass around or send out your presentation once you’ve concluded, so folks can peruse on their own time.
Tools to help you build a business plan
If you need some help organizing your ideas and building your first business plan, here are some tools that can assist:
- The Small Business Administration’s startup calculator. Not sure what to project as your initial costs? Download this editable worksheet , plug in your categories and numbers, and you’ll get a better idea of what funding you need to ask for.
- LivePlan. This online business-planning tool helps you write your plan (either in-depth or lean) and comes with industry benchmark data that can help with your market research. You can also track your funding progress right in the app. Multiple review sites have named LivePlan the best software for help writing a business plan.
- RocketLawyer. Get legal assistance on your documents without having an attorney on retainer. RocketLawyer has an entire section of their website dedicated to helping folks launch businesses, and you can breathe easy knowing the legal side will be handled.
- SCORE free business resources. SCORE is a resource partner of the Small Business Administration and offers free business counseling to entrepreneurs. Visit SCORE to find a mentor, download business plan templates, and explore their library of resources.
Starting a business is a big undertaking. If you want to do some more research before you start making your plan, here are some helpful reads:
- Mind Your Business: A Workbook to Grow Your Creative Passion Into a Full-time Gig (Ilana Griffo, 2019). In addition to covering all the basics of starting a business, including the legal and tax hurdles, this workbook-style guide has checklists and other writing activities to help you put the theory of starting a business into practice.
- Starting a Business QuickStart Guide: The Simplified Beginner’s Guide to Launching a Successful Small Business, Turning Your Vision into Reality, and Achieving Your Entrepreneurial Dream (Ken Colwell, 2019). This book comes backed with the author’s 20 years of experience working with entrepreneurs and will help you sort out how viable your business idea is and how to get it off the ground.
- Side Hustle: From Idea to Income in 27 Days (Chris Guillebeau, 2017). This book takes a more entertaining, conversational approach to launching a new business, and it’s backed up by hundreds of case studies and written by a New York Times bestselling author in the entrepreneurial world.
- Legal Guide for Starting & Running a Small Business (Fred S. Steingold, 2017). This book is in its fifteenth edition, and we can see why. It breaks down the legal intricacies of starting a business that most new entrepreneurs aren’t familiar with: taxes for small businesses, structuring partnership agreements, creating an LLC, and more.
- Small Business For Dummies (Schell & Tyson, 2018). From the classic how-to series comes the fifth edition of their popular book on starting a small business. You’ll get all the basics you need in the no-nonsense approach the Dummies series always provides, from authors with decades of experience in launching businesses. And if you’re specifically looking to start an online business, try Starting an Online Business for Dummies .
Your business plan: the hard work will pay off
Creating a business plan can feel overwhelming at first if you’ve never made one before. And we won’t lie; it does take a little bit of elbow grease to put one together.
But a business plan done well, be it traditional or lean, will either reinforce how great your idea is or help you find ways to make it even better. Take the time to do it well, and you’ll have a much easier time securing funding for your new small business venture.
Got your plan in hand? Learn more about how a business communications system can help you thrive.
Originally published Oct 02, 2024, updated Oct 19, 2024
Small business, Startups
4 ways to know when to start a business
Starting a business is an exciting venture, but it can also be daunting, especially when the economic landscape seems uncertain. You have a brilliant idea burning inside you, but you might be wondering if now is the right time to take the plunge. After all, the path to entrepreneurship can sometimes feel like stepping off ...
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12 Key Elements of a Business Plan (Top Components Explained)
Starting and running a successful business requires proper planning and execution of effective business tactics and strategies .
You need to prepare many essential business documents when starting a business for maximum success; the business plan is one such document.
When creating a business, you want to achieve business objectives and financial goals like productivity, profitability, and business growth. You need an effective business plan to help you get to your desired business destination.
Even if you are already running a business, the proper understanding and review of the key elements of a business plan help you navigate potential crises and obstacles.
This article will teach you why the business document is at the core of any successful business and its key elements you can not avoid.
Let’s get started.
Why Are Business Plans Important?
Business plans are practical steps or guidelines that usually outline what companies need to do to reach their goals. They are essential documents for any business wanting to grow and thrive in a highly-competitive business environment .
1. Proves Your Business Viability
A business plan gives companies an idea of how viable they are and what actions they need to take to grow and reach their financial targets. With a well-written and clearly defined business plan, your business is better positioned to meet its goals.
2. Guides You Throughout the Business Cycle
A business plan is not just important at the start of a business. As a business owner, you must draw up a business plan to remain relevant throughout the business cycle .
During the starting phase of your business, a business plan helps bring your ideas into reality. A solid business plan can secure funding from lenders and investors.
After successfully setting up your business, the next phase is management. Your business plan still has a role to play in this phase, as it assists in communicating your business vision to employees and external partners.
Essentially, your business plan needs to be flexible enough to adapt to changes in the needs of your business.
3. Helps You Make Better Business Decisions
As a business owner, you are involved in an endless decision-making cycle. Your business plan helps you find answers to your most crucial business decisions.
A robust business plan helps you settle your major business components before you launch your product, such as your marketing and sales strategy and competitive advantage.
4. Eliminates Big Mistakes
Many small businesses fail within their first five years for several reasons: lack of financing, stiff competition, low market need, inadequate teams, and inefficient pricing strategy.
Creating an effective plan helps you eliminate these big mistakes that lead to businesses' decline. Every business plan element is crucial for helping you avoid potential mistakes before they happen.
5. Secures Financing and Attracts Top Talents
Having an effective plan increases your chances of securing business loans. One of the essential requirements many lenders ask for to grant your loan request is your business plan.
A business plan helps investors feel confident that your business can attract a significant return on investments ( ROI ).
You can attract and retain top-quality talents with a clear business plan. It inspires your employees and keeps them aligned to achieve your strategic business goals.
Key Elements of Business Plan
Starting and running a successful business requires well-laid actions and supporting documents that better position a company to achieve its business goals and maximize success.
A business plan is a written document with relevant information detailing business objectives and how it intends to achieve its goals.
With an effective business plan, investors, lenders, and potential partners understand your organizational structure and goals, usually around profitability, productivity, and growth.
Every successful business plan is made up of key components that help solidify the efficacy of the business plan in delivering on what it was created to do.
Here are some of the components of an effective business plan.
1. Executive Summary
One of the key elements of a business plan is the executive summary. Write the executive summary as part of the concluding topics in the business plan. Creating an executive summary with all the facts and information available is easier.
In the overall business plan document, the executive summary should be at the forefront of the business plan. It helps set the tone for readers on what to expect from the business plan.
A well-written executive summary includes all vital information about the organization's operations, making it easy for a reader to understand.
The key points that need to be acted upon are highlighted in the executive summary. They should be well spelled out to make decisions easy for the management team.
A good and compelling executive summary points out a company's mission statement and a brief description of its products and services.
An executive summary summarizes a business's expected value proposition to distinct customer segments. It highlights the other key elements to be discussed during the rest of the business plan.
Including your prior experiences as an entrepreneur is a good idea in drawing up an executive summary for your business. A brief but detailed explanation of why you decided to start the business in the first place is essential.
Adding your company's mission statement in your executive summary cannot be overemphasized. It creates a culture that defines how employees and all individuals associated with your company abide when carrying out its related processes and operations.
Your executive summary should be brief and detailed to catch readers' attention and encourage them to learn more about your company.
Components of an Executive Summary
Here are some of the information that makes up an executive summary:
- The name and location of your company
- Products and services offered by your company
- Mission and vision statements
- Success factors of your business plan
2. Business Description
Your business description needs to be exciting and captivating as it is the formal introduction a reader gets about your company.
What your company aims to provide, its products and services, goals and objectives, target audience , and potential customers it plans to serve need to be highlighted in your business description.
A company description helps point out notable qualities that make your company stand out from other businesses in the industry. It details its unique strengths and the competitive advantages that give it an edge to succeed over its direct and indirect competitors.
Spell out how your business aims to deliver on the particular needs and wants of identified customers in your company description, as well as the particular industry and target market of the particular focus of the company.
Include trends and significant competitors within your particular industry in your company description. Your business description should contain what sets your company apart from other businesses and provides it with the needed competitive advantage.
In essence, if there is any area in your business plan where you need to brag about your business, your company description provides that unique opportunity as readers look to get a high-level overview.
Components of a Business Description
Your business description needs to contain these categories of information.
- Business location
- The legal structure of your business
- Summary of your business’s short and long-term goals
3. Market Analysis
The market analysis section should be solely based on analytical research as it details trends particular to the market you want to penetrate.
Graphs, spreadsheets, and histograms are handy data and statistical tools you need to utilize in your market analysis. They make it easy to understand the relationship between your current ideas and the future goals you have for the business.
All details about the target customers you plan to sell products or services should be in the market analysis section. It helps readers with a helpful overview of the market.
In your market analysis, you provide the needed data and statistics about industry and market share, the identified strengths in your company description, and compare them against other businesses in the same industry.
The market analysis section aims to define your target audience and estimate how your product or service would fare with these identified audiences.
Market analysis helps visualize a target market by researching and identifying the primary target audience of your company and detailing steps and plans based on your audience location.
Obtaining this information through market research is essential as it helps shape how your business achieves its short-term and long-term goals.
Market Analysis Factors
Here are some of the factors to be included in your market analysis.
- The geographical location of your target market
- Needs of your target market and how your products and services can meet those needs
- Demographics of your target audience
Components of the Market Analysis Section
Here is some of the information to be included in your market analysis.
- Industry description and statistics
- Demographics and profile of target customers
- Marketing data for your products and services
- Detailed evaluation of your competitors
4. Marketing Plan
A marketing plan defines how your business aims to reach its target customers, generate sales leads, and, ultimately, make sales.
Promotion is at the center of any successful marketing plan. It is a series of steps to pitch a product or service to a larger audience to generate engagement. Note that the marketing strategy for a business should not be stagnant and must evolve depending on its outcome.
Include the budgetary requirement for successfully implementing your marketing plan in this section to make it easy for readers to measure your marketing plan's impact in terms of numbers.
The information to include in your marketing plan includes marketing and promotion strategies, pricing plans and strategies , and sales proposals. You need to include how you intend to get customers to return and make repeat purchases in your business plan.
5. Sales Strategy
Sales strategy defines how you intend to get your product or service to your target customers and works hand in hand with your business marketing strategy.
Your sales strategy approach should not be complex. Break it down into simple and understandable steps to promote your product or service to target customers.
Apart from the steps to promote your product or service, define the budget you need to implement your sales strategies and the number of sales reps needed to help the business assist in direct sales.
Your sales strategy should be specific on what you need and how you intend to deliver on your sales targets, where numbers are reflected to make it easier for readers to understand and relate better.
6. Competitive Analysis
Providing transparent and honest information, even with direct and indirect competitors, defines a good business plan. Provide the reader with a clear picture of your rank against major competitors.
Identifying your competitors' weaknesses and strengths is useful in drawing up a market analysis. It is one information investors look out for when assessing business plans.
The competitive analysis section clearly defines the notable differences between your company and your competitors as measured against their strengths and weaknesses.
This section should define the following:
- Your competitors' identified advantages in the market
- How do you plan to set up your company to challenge your competitors’ advantage and gain grounds from them?
- The standout qualities that distinguish you from other companies
- Potential bottlenecks you have identified that have plagued competitors in the same industry and how you intend to overcome these bottlenecks
In your business plan, you need to prove your industry knowledge to anyone who reads your business plan. The competitive analysis section is designed for that purpose.
7. Management and Organization
Management and organization are key components of a business plan. They define its structure and how it is positioned to run.
Whether you intend to run a sole proprietorship, general or limited partnership, or corporation, the legal structure of your business needs to be clearly defined in your business plan.
Use an organizational chart that illustrates the hierarchy of operations of your company and spells out separate departments and their roles and functions in this business plan section.
The management and organization section includes profiles of advisors, board of directors, and executive team members and their roles and responsibilities in guaranteeing the company's success.
Apparent factors that influence your company's corporate culture, such as human resources requirements and legal structure, should be well defined in the management and organization section.
Defining the business's chain of command if you are not a sole proprietor is necessary. It leaves room for little or no confusion about who is in charge or responsible during business operations.
This section provides relevant information on how the management team intends to help employees maximize their strengths and address their identified weaknesses to help all quarters improve for the business's success.
8. Products and Services
This business plan section describes what a company has to offer regarding products and services to the maximum benefit and satisfaction of its target market.
Boldly spell out pending patents or copyright products and intellectual property in this section alongside costs, expected sales revenue, research and development, and competitors' advantage as an overview.
At this stage of your business plan, the reader needs to know what your business plans to produce and sell and the benefits these products offer in meeting customers' needs.
The supply network of your business product, production costs, and how you intend to sell the products are crucial components of the products and services section.
Investors are always keen on this information to help them reach a balanced assessment of if investing in your business is risky or offer benefits to them.
You need to create a link in this section on how your products or services are designed to meet the market's needs and how you intend to keep those customers and carve out a market share for your company.
Repeat purchases are the backing that a successful business relies on and measure how much customers are into what your company is offering.
This section is more like an expansion of the executive summary section. You need to analyze each product or service under the business.
9. Operating Plan
An operations plan describes how you plan to carry out your business operations and processes.
The operating plan for your business should include:
- Information about how your company plans to carry out its operations.
- The base location from which your company intends to operate.
- The number of employees to be utilized and other information about your company's operations.
- Key business processes.
This section should highlight how your organization is set up to run. You can also introduce your company's management team in this section, alongside their skills, roles, and responsibilities in the company.
The best way to introduce the company team is by drawing up an organizational chart that effectively maps out an organization's rank and chain of command.
What should be spelled out to readers when they come across this business plan section is how the business plans to operate day-in and day-out successfully.
10. Financial Projections and Assumptions
Bringing your great business ideas into reality is why business plans are important. They help create a sustainable and viable business.
The financial section of your business plan offers significant value. A business uses a financial plan to solve all its financial concerns, which usually involves startup costs, labor expenses, financial projections, and funding and investor pitches.
All key assumptions about the business finances need to be listed alongside the business financial projection, and changes to be made on the assumptions side until it balances with the projection for the business.
The financial plan should also include how the business plans to generate income and the capital expenditure budgets that tend to eat into the budget to arrive at an accurate cash flow projection for the business.
Base your financial goals and expectations on extensive market research backed with relevant financial statements for the relevant period.
Examples of financial statements you can include in the financial projections and assumptions section of your business plan include:
- Projected income statements
- Cash flow statements
- Balance sheets
- Income statements
Revealing the financial goals and potentials of the business is what the financial projection and assumption section of your business plan is all about. It needs to be purely based on facts that can be measurable and attainable.
11. Request For Funding
The request for funding section focuses on the amount of money needed to set up your business and underlying plans for raising the money required. This section includes plans for utilizing the funds for your business's operational and manufacturing processes.
When seeking funding, a reasonable timeline is required alongside it. If the need arises for additional funding to complete other business-related projects, you are not left scampering and desperate for funds.
If you do not have the funds to start up your business, then you should devote a whole section of your business plan to explaining the amount of money you need and how you plan to utilize every penny of the funds. You need to explain it in detail for a future funding request.
When an investor picks up your business plan to analyze it, with all your plans for the funds well spelled out, they are motivated to invest as they have gotten a backing guarantee from your funding request section.
Include timelines and plans for how you intend to repay the loans received in your funding request section. This addition keeps investors assured that they could recoup their investment in the business.
12. Exhibits and Appendices
Exhibits and appendices comprise the final section of your business plan and contain all supporting documents for other sections of the business plan.
Some of the documents that comprise the exhibits and appendices section includes:
- Legal documents
- Licenses and permits
- Credit histories
- Customer lists
The choice of what additional document to include in your business plan to support your statements depends mainly on the intended audience of your business plan. Hence, it is better to play it safe and not leave anything out when drawing up the appendix and exhibit section.
Supporting documentation is particularly helpful when you need funding or support for your business. This section provides investors with a clearer understanding of the research that backs the claims made in your business plan.
There are key points to include in the appendix and exhibits section of your business plan.
- The management team and other stakeholders resume
- Marketing research
- Permits and relevant legal documents
- Financial documents
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Martin luenendonk.
Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.
This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.
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What to Include in Your Business Plan Here's what your business plan should contain, how long it should be and what it should look like.
By Teresa Ciulla Dec 9, 2014
Opinions expressed by Entrepreneur contributors are their own.
In their book Write Your Business Plan , the staff of Entrepreneur Media offer an in-depth understanding of what's essential to any business plan, what's appropriate for your venture, and what it takes to ensure success. In this edited excerpt, the authors briefly describe just what your business plan should contain, how long it should be and how to know if it's time to write it.
A business plan is a written description of the future of your business. It's a document that tells the story of what you plan to do and how you plan to do it. If you jot down a paragraph on the back of an envelope describing your business strategy, you've written a plan, or at least the germ of a plan.
But there are some generally accepted conventions about what a full-blown business plan should include and how it should be presented. A plan should cover all the important matters that will contribute to making your business a success. These include the following:
1. Your basic business concept. This is where you discuss the industry, your business structure, your particular product or service, and how you plan to make your business a success.
2. Your strategy and the specific actions you plan to take to implement it. What goals do you have for your business? When and how will you reach your goals?
3. Your products and services and their competitive advantages. Here's your chance to dazzle the readers with good, solid information about your products or services and why customers will want to purchase your products and services and not those of your competitors.
4. The markets you'll pursue. Now you have to lay out your marketing plan. Who will your customers be? What is your demographic audience? How will you attract and retain enough customers to make a profit? What methods will you use to capture your audience? What sets your business apart from the competition?
5. The background of your management team and key employees. Having information about key personnel is an important but often misrepresented portion of a business plan. It's not a long and detailed biography of each person involved but an accurate account of what they've done and what they bring to the table for this specific business opportunity.
6. Your financing needs. These will be based on your projected financial statements. These statements provide a model of how your ideas about the company, its markets and its strategies will play out.
As you write your business plan, stick to facts instead of feelings, projections instead of hopes, and realistic expectations of profit instead of unrealistic dreams of wealth. Facts—checkable, demonstrable facts—will invest your plan with the most important component of all: credibility.
How long should your plan be?
A useful business plan can be any length, from that scrawl on the back of an envelope to more than 100 pages for an especially detailed plan describing a complex enterprise. A typical business plan runs 15 to 25 pages.
Miniplans of five to 10 pages are the popular concise models that may stand on their own for smaller businesses. Larger businesses seeking major funding will often have miniplans as well, but the full business plan will be waiting in the wings. It's to your advantage to run long when creating your plan, then narrow it down for presentation purposes.
The size of the plan will also depend on the nature of your business and your reason for writing it. If you have a simple concept, you may be able to express it in very few words. On the other hand, if you're proposing a new kind of business or even a new industry, it may require quite a bit of explanation to get the message across.
The purpose of your plan also determines its length. If you're looking for millions of dollars in seed capital to start a risky venture, you'll usually (although not always) have to do a lot of explaining and convincing. If you already have relationships with potential investors, they may simply want a miniplan. If you're just going to use your plan for internal purposes to manage an ongoing business, a much more abbreviated version may suffice.
Many business plan presentations are made with PowerPoint decks, using 10 to 12 slides to tell your story. That's a great starting point, but you should have at least a miniplan available, especially if you're seeking millions of dollars.
When should you write it?
Still not sure if it's time to write a business plan? Here are a few clues that it's time to start writing:
- A business plan is a good way to explore the feasibility of a new business without actually having to start it and run it. A good plan can help you see serious flaws in your business concept. You may uncover tough competition when researching the market section, or you may find that your financial projections simply aren't realistic.
- Any venture that faces major changes (and that means almost all businesses) needs a business plan. If the demographics of your market are rapidly changing, strong new competitive products challenge your profitability, you expect your business to grow or shrink dramatically, or the economic climate is improving or slipping rapidly, you'll need a business plan. This will allow you to make changes accordingly.
- If you're contemplating buying or selling a business, your business plan can provide you with a handy tool to establish a value—and to support that value if challenged.
- You'll need a business plan if you're seeking financing. Your business plan is the backbone of your financing proposal. Bankers, venture capitalists and other financiers rarely provide money without seeing a plan. Less sophisticated investors or friends and family may not require a business plan, but they deserve one. Even if you're funding the business with your own savings, you owe it to yourself to plan how you'll expend the resources you're committing.
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10 Qualities of a Good Business Plan Explained
9 min. read
Updated August 1, 2024
What makes a good business plan?
Results.
Goals met, milestones achieved, objectives accomplished.
Forget the old-fashioned thinking of evaluating plans like a college term paper. You don’t get points for writing style, formatting, or completeness.
A good business plan shows you can get results. But what does that look like in practice? What should you focus on when writing?
Well, I’ve narrowed it down to 10 key qualities. Qualities I’ve found make for the best business plans and, ultimately, more successful businesses.
- 1. It fits the business need
You have to consider why you need a business plan in the first place. Business plans aren’t one-size-fits-all . Form follows function.
Not all business plans have to be pretty
Most business plans exist to help run the company , not to be presented to outsiders. They don’t have to be polished and formal; they just need to work for you and be easy to review, revise, and run your business.
Write it for your audience
A business plan being shown to outside investors does, in fact, have to look good, read well, and be presentation-worthy. It needs good summaries and descriptions to validate the idea, the team, the market, and other key elements. It should also describe how you intend to exit in the future.
The business plan to support a loan application also needs summaries and descriptions. They need to reassure a lender about risk, usually with assets, often with the owner’s personal financial statements, and past performance on credit ratings and debt repayment.
2. It’s realistic and can be implemented
The second measure of a good or bad business plan is realism. You don’t get points for ideas that can’t be implemented. Setting unrealistic and unachievable goals is a waste of time.
For example, a brilliantly written, beautifully formatted, and excellently researched business plan for a product that can’t be built is not a good business plan. A plan that requires millions of dollars of investment but lacks a management team to get that investment is not a good plan.
A plan that ignores a fatal flaw is not a good plan. Make sure your goals are achievable.
For example, if you share a financial forecast , is it realistic? Based on current revenue, can you realistically achieve your goals? If you’ve brought in $200,000 annually in revenue for the last few years, don’t expect to jump to $400,000 in the next quarter.
Make a plan for increasing revenue—but in increments that make sense and are achievable. Look at changes in revenue drivers, such as traffic, web views, sales per store, etc. Get into the details.
Link your projected increases to actions and events, such as milestones, promotions, a new product launch, or a new location. Think of the power of cause and effect. Increases are more real when they result from activities and events, not just out of the blue.
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3. It’s specific and measurable
Every business plan should include tasks, deadlines, dates, forecasts, budgets, and metrics. These will make your plan measurable .
Ask yourself:
- How will we know if we followed the plan?
- How will we track actual results and compare them against the plan?
- How will we know if we are on track or not?
While high-end strategy can be fun to develop, good planning depends more on what, when, who, and how much. These are the concrete specifics that offer visibility into the real progress toward your goals.
- 4. It clearly defines responsibilities for implementation
You have to be able to identify a single person who will be responsible for every significant task and function. A task that doesn’t have an owner isn’t likely to be implemented.
You should be able to review a business plan and recognize who is responsible for implementation at every point. If you don’t, you have a gap and need to fill it.
Avoid sharing responsibilities between different people or groups because this reduces accountability. Match every important task or function with one person in charge and accountable.
Again, if you don’t have that person right now, don’t just ignore it. Mention in your plan that it’s a known gap, when you intend to address it, and if you have anyone in mind.
- 5. It clearly identifies assumptions
Business plans are always wrong. They’re written by humans who are making guesses about the future. Humans tend to guess wrong.
So, your business plan must clearly address assumptions upfront.
Did you assume the company will increase productivity by 10% this year because it did the last few years? Do you assume the market won’t change much? No new competitors? Do you assume that your technology will reduce your direct costs? Do you assume growth in your social media impact?
Share your thoughts on why this is achievable based on past factors, but also clarify that you’re guessing.
You may need to update or refine these areas of your plan after a few months. By flagging them as assumptions from the start, you won’t be surprised when you over or underperform and are prepared to revisit and adjust.
- 6. It defines strategy and tactics
In the real world, a small business can’t do everything, so it has to do the right things. You can’t please everybody, so you need to please the right people. That is the essence of strategy.
A strategy defines what problem you solve, the solution you offer, the relevant target market, and why you are the one to do it.
How you treat strategy in a business plan depends on the nature and objective of the plan itself.
Strategy can be as simple as a bulleted list taking up a page or two of a lean business plan. It could also be one or more slides in a pitch deck or a more detailed formal chapter of a traditional plan.
The plan defines the strategy so you can refer back to it as often as necessary. It might be there for management value or to explain to outsiders. And who will be using or looking at it will dictate how it needs to be presented.
Get into the details
Strategy is useless without the key tactics .
Tactics might be pricing, distribution, marketing, financial plans, sales plans, etc. Make sure the tactics you choose are directly in service of executing your strategic goal.
You should be able to explain how every action you take relates to your overall business strategy. And don’t leave tactics without developing concrete specifics, milestones, budgets, tasks, responsibility assignments, tracking, and how you’ll follow up.
- 7. It incorporates a monthly review schedule
Good business plans include timing and schedules for regular updates. You anticipate the need for a regular monthly review .
You know your plan is not perfect and needs to be revised to accommodate ongoing results. Real business plans need to be kept fresh.
- 8. It includes essential numbers
Sure, there is a place for a simpler one-page business plan and other shorter plan summaries. Investors, banks, and strategic partners might want that kind of simple summary to quickly understand your business.
But real business runs on cash, and keeping your business in cash requires thorough financial planning.
You need budgets and tracking.
So a real business plan includes essential financial projections , including sales, costs of sales, expenses, profits, and cash flow.
You track sales, costs, and expenses to monitor related budgets and progress toward goals. You also track cash flow factors such as accounts receivable and inventory to look for indications of change that might require management actions.
Remember that management is about constant course corrections. This is why you include a regular monthly review of the plan against your actual results.
9. It’s clear and simple
Keep it simple.
Most businesses need and will use a lean business plan , which can be just a few pages of bullet point lists (strategy, tactics, milestones, etc.) and tables (sales, costs, expenses, profits, cash flow).
Don’t use a business plan to show off.
A business plan is about the business, not the science. Avoid industry jargon and long technical explanations. Investors and bankers will have experts review your details, but they don’t expect to find them all in the plan document.
Related Reading: How long should your business plan be?
- 10. Easy to communicate with the right people
Again, form follows function.
For example, an internal plan to manage your business is not lengthy and formal. Instead, it links key elements together to make them easy for team members to access and work on.
If you do have to present the plan, make the text business-appropriate.
Take the time and trouble to avoid typos and spelling errors. Use outlines and summaries to make the more important points easy to find. Make font sizes clean and large enough for older readers. Have somebody else read it before you finish.
This makes it professional and shows respect for the reader and the business situation. It should also be presented in a format that lends itself to sharing, like a website or PDF document.
Security is important too. Is the plan safely locked away from the prying eyes of outsiders? Most business plans live online or on local networks where team members can access and manage. Some are online, and outsiders can see them. In both cases, use security safeguards.
Ongoing planning process: it’s about the management it causes
U.S. president and military strategist Dwight D. Eisenhower is often quoted as saying:
The plan is useless, but planning is essential .
The key point is that no clear criteria exists to tell you if a business plan is good or bad.
What makes a business plan useful (good) is the management that comes out of it. The regular reviews and revisions that help you stay on track. That’s good planning , as opposed to just a good plan.
To start your own planning on the right foot, download our free business plan template . It provides the structure and guidance needed to create a good business plan and can be adapted to fit your meeds.
Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.
Table of Contents
- 2. It’s realistic and can be implemented
- 3. It’s specific and measurable
- 9. It’s clear and simple
- Ongoing planning process: it’s about the management it causes
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What should a business plan include?
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Every business needs a plan to succeed. A business plan is a crucial document that gives you and interested parties (like investors or lenders) a description and overview of your company’s future. At its most basic, your business plan should explain who you are, where you want to go, and how you plan to get there.
So, what details should a business plan include to convey this information? This guide will explain why your business plan needs the following elements:
- Executive summary
- Company description
- Competitor and market analysis
- Details of organisation and management
- Breakdown of products and services
- Marketing and sales
- Funding requests and financial projections
Use a combination of these nine elements to create your business plan.
The executive summary appears first in your business plan and highlights what you’ll discuss in your business plan to give the reader an idea of what to expect. Since it’s a summary of what’s to come, it’s best to write it last to make sure you include all the important parts.
A good executive summary is engaging from the first sentence, revealing your company’s mission and sharing details about your products or services. It might be good to explain why you’re starting your business and share details about your experience in the industry.
After your executive summary, you include a company description that includes key information about your business, goals and target market. Use this section to provide a detailed description of your company, including the problems you solve and who you solve them for.
Explain your competitive advantages that will make your business succeed. Your company description is the best place to boast about your strengths and abilities.
- Competitor analysis
A good business plan will also include a section that describes how your business will compete against your competitors. Use this section to prove your knowledge of the industry, breaking down other companies’ strengths and weaknesses.
This section aims to demonstrate how your business will measure up and explain if anything will prevent you from jumping into the market. Examples of such obstacles could be high upfront costs or complicated supply processes. Whatever it is, you need to be honest about it. The competitor analysis is part of your market analysis, which we’ll cover in the next section.
- Market analysis
This section is to show readers that you understand the industry and specific market you want to enter. You’ll explain how your unique strengths will fit into the market and back it up with data and statistics about industry trends and themes.
Include information about how other businesses are succeeding and failing, and use the analysis to visualise your target customers. Above all, your analysis should demonstrate how your business will provide value in your target market .
- Organisation and management
Here you’ll explain how your business will be structured and managed. Describe the legal structure of your business: will you be a sole trader or run a limited company?
Use an organisational chart to lay out how you’ll manage your business, including if you plan to eventually hire staff or if you’ll go it alone the entire way. The more details you can provide, the better an overview the reader will get.
While you’ll include a description of your products or services in your company description, this section will give the reader all the details they need. This section should include a complete description of what your business creates and sells. Explain how long they could last and how they’ll meet the existing demand in the market.
You should also mention your suppliers (if you have any) and other key information like how much it’ll cost to make your products and how much you hope to make from them. If you have any patents or copyrights, this is where you list them.
This section is where you explain how you’ll attract and retain customers, including how a sale will actually happen. You’ll need to refer to this section when you make financial projections (we’ll cover this later), so be thorough when describing your marketing and sales strategies.
Break down the steps you’ll take to promote your business and the budget you’ll need to implement your strategies.
- Funding request
If you need funding , this section is where you outline your funding requirements. Clearly explain how much funding you need over the next few years and what you’ll use the money for.
You’ll need to specify the type of funding you want, such as the terms you want to apply and the length of time your request will cover. Explain if you need funding to buy equipment or materials, cover specific bills until business picks up, or if you need it for something else. Always include a description of how you plan to pay off your debt as well.
- Financial projections
In this final section, you’ll break down the financial goals and expectations that you’ve set based on your market analysis.
Report how much you anticipate to make in the first 12 months and your projected earnings for the second, third, fourth and fifth years of business. If you’re applying for a personal loan or small business loan, it’s a good idea to include an appendix or added section that provides additional financial or background information.
Now that you know what to include, you should have all the tools you need to create a solid business plan.
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Why Boeing Workers Rejected a New Contract: Retirement Benefits
A large majority of more than 33,000 striking union members voted against a contract that included big raises but not the restoration of a frozen pension plan.
Striking Boeing machinists at a rally this month. Wednesday’s vote will prolong a five-week strike that is frustrating Boeing’s efforts to recover from years of crisis. Credit... M. Scott Brauer for The New York Times
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By Peter Eavis and Tara Siegel Bernard
- Published Oct. 24, 2024 Updated Oct. 25, 2024, 12:37 a.m. ET
A decade ago, Boeing stopped offering the gold standard of pension plans — one that pays out guaranteed sums to retirees. The loss of the pension still angers many members of the company’s largest union.
On Wednesday, the union’s members voted by a large margin to reject an improved contract proposal from management largely because the agreement would not restore the pension. The vote will prolong a five-week strike that is frustrating the jet maker’s efforts to recover from years of crisis.
Retirement benefits have become the biggest sticking point in the impasse between Boeing and its workers after the company came close to meeting the union’s demands in other areas, including offering raises of nearly 40 percent over the life of the new four-year contract.
Union Votes to Reject Boeing Contract and Continue Strike
Workers in boeing’s largest union voted by a wide margin to reject a second tentative contract and extend a nearly six-week-long strike..
“Today, members voted to reject the company’s latest offer by 64 percent. Because our members have stood together, united.” “Feeling energized. I’m feeling energized. Yeah, we voted ‘No’ today — tonight — that’s all that matters. If they give us a good offer next year, next month, next week — if it’s good enough, then we’ll take it.” “I feel sorry for the young people. I’ve spent my life here and I’m getting ready to go. But they deserve a pension and I deserve an increase.”
Retirement and labor experts say reaching a compromise on the issue could be difficult. That’s because Boeing is highly unlikely to want to shoulder the much higher cost of a traditional defined-benefit pension plan compared with the defined-contribution plans that have become standard in much of corporate America. Members of the union, the International Association of Machinists and Aerospace Workers, seem just as determined not to back down from their demands for greater retirement security.
“I believe all workers deserve a defined-benefit pension,” Jon Holden, president of District 751 of the union, which represents the vast majority of the workers, said Wednesday after 64 percent of those voting rejected the offer. “It wasn’t right to take it away, and it’s a righteous fight to try to retrieve it back.”
Boeing has previously said it is unwilling to restore the pension plan it froze in 2014. “They’re prohibitively expensive, and that’s why virtually all private employers have transitioned away from them,” the company said in a statement last month, referring to defined-benefit pension plans.
The aerospace manufacturer didn’t comment on Wednesday’s vote beyond saying it was “disappointed” in the result.
Boeing, like most large American corporations, now offers 401(k) plans, which do not guarantee payments. Such plans also largely rely on contributions by employees, who may not be able to afford to set enough money aside, ultimately reducing retirement income. Companies often match a certain portion of the money contributed by workers, which effectively caps how much money they spend on retirement benefits.
Even though Boeing executives would like the strike to end — so they can focus on efforts to restore the company’s reputation after two fatal crashes roughly five years ago and poor financial results — few labor experts expect them to soften their stance on pensions.
“I don’t think Boeing is going to go back,” said Harry Katz, a professor at Cornell University’s School of Industrial and Labor Relations, noting that the company is focused on controlling expenses as it tries to regain the confidence of Wall Street.
Most investors are likely to oppose the reinstatement of a defined-benefit plan because such pensions could undermine Boeing’s financial position. Bank of America stock analysts estimate that offering such a plan would on average cost Boeing $300 million to $400 million more annually than what it spends on its 401(k) plan.
Defined-benefit pensions peaked during the 1970s. Nearly 62 percent of the private-sector workers who had access to workplace plans had only defined-benefit pensions at the time, according to the Employee Benefit Research Institute, an independent organization that tracks retirement issues.
Corporations began shifting away from pensions in the early 1980s in favor of 401(k) plans. These newer plans were easier and less expensive to manage because companies were on the hook for only their portion of contributions to the plan. Unlike a defined-benefit plan, a 401(k) plan leaves companies under no obligation to put in more money if it does not generate enough income to meet a guaranteed payment to retirees.
By 2021, just 1 percent of workers with employer plans had access to only a defined-benefit plan and 84 percent had only a 401(k), the institute found, while 15 percent had access to both.
At the turn of the century, after the tech bubble burst and interest rates declined, many pension funds became noticeably underfunded. Stricter funding and accounting rules followed in 2006 — those changes made defined-benefit plans even less appealing for corporations because they forced businesses to put more money into the plans and recognize pension liabilities as debt, according to the Center for Retirement Research.
As a result, private-sector pensions began to vanish more rapidly. Employers began closing the plans to new workers and freezing benefits for those already enrolled in them, reducing their liabilities.
In a deal that lives in infamy in the minds of many Boeing machinists, their union’s leaders agreed in 2014 to stop offering the defined-benefit pension to new employees and froze it for existing workers.
In the lead-up to the deal, Boeing signaled that it might move production of a new plane out of the Seattle area , where most of the machinists lived. The union’s leaders believed compromise on the pension was necessary to stop Boeing from moving to a state with labor laws that favored employers over unions. But many in the rank and file believed the company would not have been able to make good on its threat to move vast amounts of its production elsewhere. (Boeing does have a nonunion plant in South Carolina, where it makes the 787 Dreamliner.)
“We vowed to never be placed in a position where we had no leverage,” Mr. Holden said in an interview in September, describing the events of 2014.
Today, 42 percent of I.A.M. members are still part of the defined-benefit pension, according to Boeing. In the rejected proposal, the company offered to increase the payout from the pension. Under that offer, a worker with 20 years of eligible employment under the plan would get a pension payment of about $2,100 a month, up from $1,900.
Although few labor specialists expect the machinists to secure the return of the defined-benefit pension, the company and the union could strike some sort of a deal on retirement benefits, Mr. Holden said on Wednesday.
He said Boeing hadn’t “gone far enough in other ways” to persuade members to give up their demand to restore the frozen pension plan. And Mr. Holden said he was willing to explore “other defined-benefit options” and “to see what we can do to be creative and provide something that our members deserve.”
It is not exactly clear what Boeing could offer that would satisfy a majority of the machinists’ union. Retirement experts say there are several options, though all of them include trade-offs.
Boeing could increase how much money it contributes to its 401(k) plan. In the rejected proposal, it offered to make a one-time contribution of $5,000 to 401(k)s and said it would match 100 percent of employee contributions, up from 75 percent, on the first 8 percent of a worker’s pay. Boeing already contributes 4 percent of wages regardless of whether an employee contributes.
One option Boeing and the union could consider, retirement experts said, is a cash balance plan . Instead of guaranteeing a lifetime paycheck based on a specific formula, such plans promise a certain account balance. Workers earn credits, typically a percentage of their salary plus an interest rate that tracks a benchmark, toward their plan for every year of employment.
“There are other hybrid plans that are out there that we’ve explored,” Mr. Holden said, “so I certainly wouldn’t say no to anything that provides a defined benefit to our members.”
The I.A.M. did not respond to an email seeking details about its demands for retirement benefits.
Alicia Munnell, director of the Center for Retirement Research at Boston College, said the workers and management had to ultimately divide up “one pot of money” among wages, retirement plans and other benefits.
“So if workers just want more compensation, then cash wages may not be a bad way to solve this standoff,” Ms. Munnell said. “If the issue is really more symbolic, then I think an alternative way to go might be a cash balance plan, which is technically a defined-benefit plan.”
These plans have certain advantages, she said, since they are more portable than traditional pensions and participants can choose to receive fixed payments in retirement.
Niraj Chokshi contributed reporting.
Peter Eavis reports on the business of moving stuff around the world. More about Peter Eavis
Tara Siegel Bernard writes about personal finance, from saving for college to paying for retirement and everything in between. More about Tara Siegel Bernard
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The business description should also include the structure of your business, such as sole proprietorship, limited liability company (LLC), partnership or corporation. This is the time to specify ...
Any new business should have a business plan in place before beginning operations. ... Established businesses should include financial statements, balance sheets, and other relevant financial ...
Executive summary. Briefly tell your reader what your company is and why it will be successful. Include your mission statement, your product or service, and basic information about your company's leadership team, employees, and location. You should also include financial information and high-level growth plans if you plan to ask for financing.
The 10 Components of a Business Plan. Every business has its own goals and organizational structure. Here are 10 key components of a successful business plan that you should be sure to have.
A strong business plan will include a description of assumptions about the future, and potential risks that could impact the financial plan. Including those will be especially important if you're writing a business plan to pursue a loan or other investment. ... Your business plan should stand on its own, even if the reader skips this section ...
1. Create Your Executive Summary. The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans. Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.
Keep the tone, style, and voice consistent. This is best managed by having a single person write the plan or by allowing time for the plan to be properly edited before distributing it. 6. Use a business plan template. You can also use a free business plan template to provide a skeleton for writing a plan.
This will ultimately drive sales. 6. Organization & Management. This can be broken into separate sections, but both leadership and plans for employees must be addressed. This should include a ...
A Harvard Business Review study found that the ideal time to write a business plan is between 6 and 12 months after deciding to start a business. But the reality can be more nuanced - it depends on the stage a business is in, or the type of business plan being written. Ideal times to write a business plan include: When you have an idea for a ...
1. Investors Are Short On Time. If your chief goal is using your business plan to secure funding, then it means you intend on getting it in front of an investor. And if there's one thing investors are, it's busy. So keep this in mind throughout writing a business plan.
Also, include details about pending or established copyrights or trademarks, and present or future plans for research and development (R&D). Market analysis: Outline your strategy. ... Your business plan should reflect changes in your business, the industry or the market. Make changes as necessary to incorporate the changing needs of customers ...
How to Write a Business Plan Step 1. Create a Cover Page. The first thing investors will see is the cover page for your business plan. Make sure it looks professional. A great cover page shows that you think about first impressions. A good business plan should have the following elements on a cover page:
1. Executive Summary. The executive summary outlines the whole plan. You start with a clear introduction of who you are, what you sell, and what your ambitions are as a business. This section includes your mission statement, product description, and the basic overview of your company's structure. It should also include your financial plans.
Here are the main sections of a traditional business plan that you should include: 1. Executive summary. Whether it's a bank loan officer or an investor reading your business plan, chances are they're short on time and need the fast facts up front. The executive summary opens your plan, and it's where you share your overall mission ...
The first financial projection within the business plan must be formed utilizing the information drawn from defining the market, positioning the product, pricing, distribution, and strategies for ...
Here are some of the components of an effective business plan. 1. Executive Summary. One of the key elements of a business plan is the executive summary. Write the executive summary as part of the concluding topics in the business plan. Creating an executive summary with all the facts and information available is easier.
A plan should cover all the important matters that will contribute to making your business a success. These include the following: 1. Your basic business concept. This is where you discuss the ...
For a business plan to succeed, it needs several elements that make the reader feel confident in the company's objectives and mission. Learning what to include in a business plan ensures you write an effective document that keeps the reader's interest. In this article, we explain what a business plan is and what you should include in them.
And don't leave tactics without developing concrete specifics, milestones, budgets, tasks, responsibility assignments, tracking, and how you'll follow up. 7. It incorporates a monthly review schedule. Good business plans include timing and schedules for regular updates.
What should a business plan include? Use a combination of these nine elements to create your business plan. Executive summary. The executive summary appears first in your business plan and highlights what you'll discuss in your business plan to give the reader an idea of what to expect. Since it's a summary of what's to come, it's best ...
5. Marketing plan. It's always a good idea to develop a marketing plan before you launch your business. Your marketing plan shows how you'll get the word out about your business, and it's an essential component of your business plan as well. The Paw Print Post focuses on four Ps: price, product, promotion, and place.
By 2021, just 1 percent of workers with employer plans had access to only a defined-benefit plan and 84 percent had only a 401(k), the institute found, while 15 percent had access to both.