homework 911 help

Wis. deputy responds to assist after 10-year-old calls 911 for help with math homework

“our young caller… was told we are always here to help, except next time he should probably use the non-emergency line,” the shawano county sheriff’s office stated.

By Joanna Putman EMS1

SHAWANO COUNTY, Wis. — A 10-year-old boy took an unconventional route to solve his math homework dilemma by dialing 911 for help, Vice reported.

According to the Shawano Sheriff’s Office, the boy admitted to the dispatcher, Kim Krause, that he knew the call wasn’t appropriate but explained that neither he nor his family was “very good at math.”

Rather than dismissing the call outright, Krause decided to assist, according to the report.

“She had some time, so she said, ‘Can I help you with the problem?’” Sheriff George Lenzner told Good Morning America.

However, the boy’s lengthy math problem stumped even the dispatcher. Krause then suggested sending a deputy to help, according to the report.

“[This] isn’t something we really normally do,” Lenzner said, “but he wasn’t busy at the time, and he was in the area, so he stopped by.”

Mason, who has a stepson around the boy’s age, sat down to help with the math problem, according to the report.

Reflecting on the incident, Mason wrote in his report, “Personally, I am also not overly proficient when it comes to math, but nonetheless, I responded to assist.”

“Our young caller was provided a business card and was told we are always here to help, except next time he should probably use the non-emergency line if it’s not a life-threatening situation,” the sheriff’s office stated.

Boy calls 911 for help with math homework in Wisconsin; dispatcher sends help

SHAWANO CO., Wisc. -- Some emergency responders in Wisconsin might have second career opportunities as tutors.

911 Dispatcher Kim Krause received a call from a 10-year-old boy. He said he really needed help with his math homework.

"He said 'Ma'am, I know I'm not supposed to be calling 911 for this but I really could use some help with my homework'," Krause said.

Since the department was not busy at the time, she dispatched Deputy Chase Mason to help.

"I actually sent a message to the deputy who was responding, and said 'you've got a lot of pressure on you right now to help this boy with his math homework," Shawano County Sheriff's Office Lt. Chris Madle said.

Deputy Mason helped the young caller complete his decimal-based math homework.

After helping the boy, the deputy reminded him that 911 is for emergencies only.

He also gave him his business card with his non-emergency number.

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